61C1 / Passenger Frontal Airbag – 2016 Volkswagen Golf Sportwagen, Golf R, Golf GTI, Golf A7, & E Golf

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Volkswagen of America, Inc., 3800 Hamlin Road, Auburn Hills, MI 48326 If you should have any questions about this communication, please reach out to us using your preferred method of communication at www.vw.com/contact or by calling us at 800-893-5298. If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit www.vw.com/owners/recalls and enter your Vehicle Identification Number (VIN) into the Recall/Service Campaign Lookup tool. If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via firstclass mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records. 61C1 USA IMPORTANT SAFETY RECALL This notice applies to your vehicle: NHTSA: 22V543 Volkswagen Recall: 61C1 – Passenger Frontal Airbag INTERIM SAFETY RECALL NOTICE FOR YOUR VEHICLE A recall repair is not yet available This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Volkswagen has decided that a defect, which relates to motor vehicle safety, exists in certain 2016 model year Volkswagen vehicles. Our records show that you are the owner of a vehicle affected by this action. About this recall: In the event of a crash with airbag deployment, the front passenger airbag may explode or deploy improperly. An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper airbag deployment may not properly restrain the occupant, increasing their risk of injury in a crash. A recall repair is not yet available. Volkswagen is working to make a recall repair available as quickly as possible, and we will send you another letter once repairs can begin. At that time, you will be able to schedule this work with your authorized Volkswagen dealer. Right now, your dealer does not have the parts or instructions to perform the recall work. Precautions you should take: Volkswagen recommends avoiding use of the front passenger seat whenever possible until the recall repair has been performed. Your safety and that of your passengers is our highest priority. We apologize for any inconvenience this letter may cause. Sincerely, Volkswagen Customer Protection Volkswagen of America, Inc., 3800 Hamlin Road, Auburn Hills, MI 48326 Si tiene alguna pregunta sobre este comunicado, póngase en contacto con nosotros mediante su medio de comunicación preferido en www.vw.com/contact o por teléfono al 800-893-5298. Si aún no obtuvo una respuesta satisfactoria, puede presentar una queja en la siguiente dirección: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590. También puede llamar a la línea directa gratuita de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153), o bien ingresar a http://www.safercar.gov. Si desea comprobar la elegibilidad de su vehículo para una reparación en el marco de esta o de cualquier otra campaña de llamada a revisión o de servicio, visite www.vw.com/owners/recalls e ingrese el número de identificación del vehículo (VIN) en la herramienta Recall/Service Campaign Lookup (Búsqueda de campañas de llamada a revisión o de servicio). Si usted es el arrendador y propietario registrado del vehículo identificado en esta campaña, la ley exige que reenvíe esta carta de inmediato al arrendatario por correo de primera clase en el plazo de diez (10) días a partir de su recepción. Si cambió su dirección o vendió el vehículo, complete la tarjeta prepagada de respuesta del propietario que se encuentra adjunta y envíenosla para que podamos actualizar nuestros registros. 61C1 EE. UU. CAMPAÑA DE LLAMADA A REVISIÓN IMPORTANTE Este aviso corresponde a su vehículo: NHTSA: 22V543 Campaña de llamada a revisión de Volkswagen: 61C1 – bolsa de aire delantera del pasajero AVISO DE CAMPAÑA DE LLAMADA A REVISIÓN PROVISIONAL DE SU VEHÍCULO El servicio de reparación por la llamada a revisión aún no está disponible El presente aviso se le envía de acuerdo con la Ley Nacional de Tráfico y Seguridad con Vehículos Motorizados de EE. UU. Volkswagen ha determinado que existe un defecto relacionado con la seguridad vehicular en ciertos vehículos Volkswagen modelo 2016. Nuestros registros indican que usted es propietario de uno de los vehículos afectados por esta medida. Acerca de esta campaña de llamada a revisión: En caso de un choque en el que se despliegue la bolsa de aire, la bolsa de aire delantera del pasajero podría explotar o desplegarse de manera incorrecta. La explosión del inflador puede provocar que algunos fragmentos metálicos filosos impacten en los ocupantes, lo que daría como resultado lesiones graves o la muerte. Un despliegue inapropiado de la bolsa de aire podría hacer que el ocupante del vehículo no quede adecuadamente sujeto, lo que aumentaría el riesgo de lesiones en un choque. El servicio de reparación por la llamada a revisión aún no está disponible. Volkswagen está trabajando para que el servicio de reparación por la llamada a revisión esté disponible lo antes posible. Le enviaremos otra carta una vez que las reparaciones puedan comenzar. En ese momento, podrá programar este trabajo con su concesionario Volkswagen autorizado. En este momento, su concesionario no dispone de las piezas ni de las instrucciones para realizar el servicio de revisión. Recaudos que debería tomar: Volkswagen recomienda evitar el uso del asiento delantero del pasajero siempre que sea posible hasta que se efectúe el servicio de reparación. Su seguridad y la de sus pasajeros es nuestra máxima prioridad. Nos disculpamos por cualquier inconveniente que esta carta pueda causarle. Atentamente, Defensa del Consumidor de Volkswagen

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The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2023 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. February 2023 61C1 Page 1 of 16 Safety Recall Code: 61C1 Subject Passenger Frontal Airbag Release Date February 14, 2023 Affected Vehicles Country Beginning Model Year Ending Model Year Vehicle Vehicle Count USA 2016 2016 E GOLF 4 USA 2016 2016 GOLF 191 USA 2016 2016 GOLF GTI 267 USA 2016 2016 GOLF R 1 USA 2016 2016 GOLF SPORTWAGEN 85 CAN 2016 2016 GOLF 115 CAN 2016 2016 GOLF GTI 31 CAN 2016 2016 GOLF R 2 CAN 2016 2016 GOLF SPORTWAGEN 20 Check Campaigns/Actions screen in ELSA on the day of repair to verify that a VIN qualifies for repair under this action. ELSA is the only valid campaign inquiry & verification source.  Campaign status must show “open.”  If ELSA shows other open action(s), inform your customer so that the work can also be completed at the same time the vehicle is in the workshop for this campaign. Problem Description In the event of a crash with airbag deployment, the front passenger airbag may explode or deploy improperly. An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper airbag deployment may not properly restrain the occupant, increasing their risk of injury in a crash. Corrective Action Replace the front passenger airbag. Precautions Volkswagen recommends avoiding use of the front passenger seat whenever possible until the recall repair has been performed. Code Visibility On August 05, 2022, the campaign code was applied to affected vehicles. Owner Notification Owner notification will take place in February 2023. Owner letter examples are included in this bulletin for your reference. Additional Information Please alert everyone in your dealership about this action, including Sales, Service, Parts and Accounting personnel. Contact Warranty if you have any questions. IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2023 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. February 2023 61C1 Page 2 of 16 that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers. Fill out and affix Campaign Completion Label (CAMP 010 000) after work is complete. Labels can be ordered at no cost via the Compliance Label Ordering portal at www.vwhub.com. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2023 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. February 2023 61C1 Page 3 of 16 Parts Information Parts Control Type: VIN to Order If parts are needed to support a vehicle repair:  US Dealers – use AVA  CAN Dealers – contact the Parts Specialists via phone (800-767-6552), email ([email protected]), or chat/text with the VIN to order Parts Control Type: Free Order Parts will be managed by Free Order Initial Allocation: NO There will be no parts allocation. Please reference the Repair Projection Tool (below) to view your potential VIN population. Repair Projection Tool: (right click to open) Criteria Quantity Part Number P.O.C. Part Description Ordering Method 01 1 5GM-880-204-F AIRBAG VIN To Order 4 N -910-935-02 BOLT Free Order NOTE The specified part numbers reflect the status at the start of this action. Interim updates made in ETKA can cause a listed part number to become unavailable. In this case, the new part number specified in ETKA should be used. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2023 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. February 2023 61C1 Page 4 of 16 Claim Entry Instructions The labor times listed here may differ from the labor operations and labor times listed in ELSA. After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated elsewhere. Attach the ELSA screen print showing action open on the day of repair to the repair order. If customer refused campaign work:  U.S. dealers: Submit request via WISE under the Campaigns/Update/Recall Closure option.  Canada dealers: Upload the repair order [signed by customer] to Volkswagen WIN/Operations/Campaign Closure. Service Number 61C1 Damage Code 0099 Parts Vendor Code WWO Claim Type Sold vehicle: 7 10 Unsold vehicle: 7 90 Causal Indicator Mark AIRBAG* as causal part Vehicle Wash/Loaner Do not claim wash/loaner under this action U.S.A.: Loaner/rental coverage cannot be claimed under this action. However, loaner/rental may be covered under the Alternate Transportation Program. Please refer to the Volkswagen Warranty Policy and Procedures Manual for loaner claims information and reimbursement details. Canada: Loaner/rental coverage cannot be claimed under this action. Please refer to t Volkswagen Service Loaner Program to determine loaner eligibility. Criteria I.D. 01 Models GTI, Golf Sportwagen and Golf LABOR Labor Op Time Units Description 6959 55 99 130 Replace passenger frontal airbag 0150 00 00 Time stated on diagnostic protocol (up to 40 TU) Clear repair related faults (if necessary) PARTS Quantity Part Number Description 1.00 5GM880204F AIRBAG* 4.00 N 91093502 BOLT Continued on next page The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2023 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. February 2023 61C1 Page 5 of 16 Criteria I.D. 01 Models e-Golf and Golf R LABOR Labor Op Time Units Description 6959 56 99 90 Replace passenger frontal airbag 0150 00 00 Time stated on diagnostic protocol (up to 40 TU) Clear repair related faults (if necessary) PARTS Quantity Part Number Description 1.00 5GM880204F AIRBAG* 4.00 N 91093502 BOLT The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2023 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. February 2023 61C1 Page 6 of 16 Customer Letter Example (USA) This notice applies to your vehicle: , NHTSA: 22V543 Subject: Safety Recall 61C1 – Passenger Frontal Airbag Dear Volkswagen Owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Volkswagen has decided that a defect, which relates to motor vehicle safety, exists in certain 2016 model year Volkswagen vehicles. Our records show that you are the owner of a vehicle affected by this action. What is the issue? In the event of a crash with airbag deployment, the front passenger airbag may explode or deploy improperly. An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper airbag deployment may not properly restrain the occupant, increasing their risk of injury in a crash. What will we do? To correct this defect, your authorized Volkswagen dealer will replace the passenger frontal airbag. This work will take about two hours to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. What should you do? Please contact your authorized Volkswagen dealer without delay to schedule this recall work. To set up an appointment online, please visit www.vw.com/find-a-dealer. Precautions you should take Volkswagen recommends avoiding use of the front passenger seat whenever possible until the recall repair has been performed. Lease vehicles and address changes If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records. Can we assist you further? If your authorized Volkswagen dealer fails or is unable to complete this work free of charge within a reasonable time, or if you should have any questions about this communication, please reach out to us using your preferred method of communication at www.vw.com/contact or by calling us at 800-893-5298. Checking your vehicle for open Recalls and Service Campaigns To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit www.vw.com/owners/recalls and enter your Vehicle Identification Number (VIN) into the Recall/Service Campaign Lookup tool. If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle. Sincerely, Volkswagen Customer Protection The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2023 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. February 2023 61C1 Page 7 of 16 Customer Customer Letter Example (Canada) Example (USA) This notice applies to your vehicle: , Transport Canada Recall: 2022-403 Subject: Safety Recall 61C1 – Passenger Frontal Airbag Dear Volkswagen Owner, This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Our records show that you are the owner of a vehicle affected by this action. What is the issue? In the event of a crash with airbag deployment, the front passenger airbag may explode or deploy improperly. An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper airbag deployment may not properly restrain the occupant, increasing their risk of injury in a crash. What will we do? To correct this defect, your authorized Volkswagen dealer will replace the passenger frontal airbag. This work will take about two hours to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. What should you do? Please contact your authorized Volkswagen dealer without delay to schedule this recall work. Precautions you should take Volkswagen recommends avoiding use of the front passenger seat whenever possible until the recall repair has been performed. Lease vehicles and address changes If you are the lessor and registered owner of the vehicle identified in this letter, you shall forward this letter (and any subsequent notice, if applicable) to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle identified in this letter, please fill out the enclosed prepaid Owner Reply Card and mail it to us so we can update our records. Can we assist you further? If your authorized Volkswagen dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Customer Relations, Monday through Friday from 8AM to 8PM EST by phone at 1-800-822-8987 or via our “Contact Us” page at www.vw.ca. We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle. Sincerely, Volkswagen Customer Protection The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2023 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. February 2023 61C1 Page 8 of 16 Repair Overview  Replace passenger frontal airbag. NOTE  These repair instructions may differ from the labor operations and labor times listed in ELSA.  Damages resulting from improper repair or failure to follow these work instructions are the dealer’s responsibility and are not eligible for reimbursement under this action.  This procedure must be read in its entirety prior to performing the repair.  Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not identically match all affected vehicles.  Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.  When working during extreme temperatures, it is recommended that the vehicle be allowed to acclimate inside the shop to avoid temperature-related component damage/breakage. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2023 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. February 2023 61C1 Page 9 of 16 Repair Instruction Section A – Check for Previous Repair TIP If Campaign Completion label is present, no further work is required.  Enter the VIN in Elsa and proceed to the “Campaign/Action” screen. TIP On the date of repair, print this screen and keep a copy with the repair order.  Confirm the Campaign/Action is open . If the status is closed, no further work is required.  Note the Applicable Criteria ID for use in determining the correct work to be done and corresponding parts associated. CRITICAL REPAIR STEP STOP! If multiple software update Campaign/Actions are open, they must be performed in order of the Start date . The oldest should be performed first.  All Safety Recalls must be completed prior to completing this campaign.  Proceed to Section B The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2023 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. February 2023 61C1 Page 10 of 16 Section B – Repair Procedure WARNING Risk of injury. Refer to “Warning and Safety Precautions”, found in Appendix A at the end of this document. Disconnect the 12V battery: WARNING Accident risk. When working on pyrotechnic components (such as airbags and belt tensioners), the battery must be disconnected with the ignition switched ON.  Turn the ignition ON.  Access the 12V battery.  Loosen the nut <1>.  Remove and isolate the battery ground cable terminal from the battery pole. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2023 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. February 2023 61C1 Page 11 of 16 Remove the glove compartment:  See ELSA Repair Manual: Repair manual > Body > Body Interior > 68 Interior Equipment > Storage Compartments and Covers > Glove Compartment, Removing and Installing The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2023 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. February 2023 61C1 Page 12 of 16 CRITICAL REPAIR STEP STOP! The original airbag bolts have thread lock applied to them. Remove the bolts using hand tools only. DO NOT use power tools to remove the bolts. Use extreme care when removing the bolts. DO NOT use excessive force/torque when removing the bolts. DO NOT heat the bolts to loosen the thread lock. Clean the threads of the nut inserts using a thread tap before installing the new bolts. Remove passenger frontal airbag: WARNING Before handling pyrotechnic components (for example, disconnecting the connector), the person handling it must “discharge static electricity”. This can be done by touching the door striker, for example.  Disconnect the connector <4> from the Front Passenger Airbag Igniter 1 -N131-. NOTE Release the connector lock <2> with a small screwdriver in direction of to disconnect the connector <1>. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2023 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. February 2023 61C1 Page 13 of 16 WARNING Secure the airbag unit from falling.  Remove the bolts <2 and 3>.  Remove the front passenger airbag <1> downward. WARNING Set the airbag down so the airbag fabric faces upward.  Install new airbag in the reverse order of removal.  Clean threads for the airbag bolts using a tap.  Torque new bolts <2 and 3> to 8 Nm.  Reconnect and lock electrical connector. Reinstall glove compartment and interior trim:  Installation is the reverse order of removal. Refer to the ELSA Repair Manual. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2023 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. February 2023 61C1 Page 14 of 16 Reconnect 12V battery: WARNING Ignition must be ON when connecting battery. If pyrotechnic components (e.g. airbag, belt tensioner) are not repaired correctly, they may deploy unintentionally after connecting battery. There must not be anyone inside the vehicle when connecting the battery.  Disconnect the connector <2> from the Battery Monitoring Control Module -J367- <3>.  Attach the battery ground cable clamp by hand to the battery negative terminal and torque the nut <1> to 6 Nm.  Reconnect the connector to the Battery Monitoring Control Module -J367-.  Activate the convenience one-touch open/close functions.  Check the DTC memories of all the control units and erase under-voltage faults if necessary. Proceed to Section C The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2023 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. February 2023 61C1 Page 15 of 16 Section C – Campaign Completion Label Install Campaign Completion Label  Fill out and affix Campaign Completion Label, part number CAMP 010 000, next to the vehicle emission control information label. TIP Ensure Campaign Completion Label does not cover any existing label(s). Proceed to Section D Section D – Parts Return/Disposal Ensure parts are returned to the parts department for parts return process. Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP) for U.S. and the Part Destruction and Core Disposition Report for Canada. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2023 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. February 2023 61C1 Page 16 of 16 Appendix A – Warning and Safety Precautions WARNING General Safety Precautions when Working with Pyrotechnic Components:  Pyrotechnic components always contain propellant that generates a gas during combustion. In some components, there is also a supply of pressurized gas to ensure this gas is generated  This pressurized gas is stored under high pressure in a compressed gas container. Pyrotechnic components are triggered by electrical/mechanical igniters.  Only trained personnel should perform testing, assembly and servicing work. Airbags do not have a replacement interval.  Never check with test lamps, voltmeter or ohmmeters.  Only check pyrotechnic components when they are installed in the vehicle using vehicle diagnosis, testing and information systems approved by the manufacturer.  When working on pyrotechnic components and the airbag control module, disconnect the battery ground strap while the ignition is switched on. Then cover the negative terminal.  Wait 10 seconds after disconnecting the battery.  The ignition must be SWITCHED ON when connecting the battery. There should not be anyone inside the vehicle when doing this.  Exception: vehicles with batteries in the passenger compartment. In this case, stay outside the range of the airbags and seat belts.  Wash your hands after touching ignited pyrotechnic components from the restraint system.  Do not open or repair pyrotechnic components. Use only new components to reduce the risk of injury.  Do not install pyrotechnic components that have fallen onto a hard surface or show signs of damage.  Discharge static electricity before handling pyrotechnic components, for example before disconnecting the electrical connector. This can be done by touching grounded metal objects such as the door striker pin.  Install pyrotechnic components immediately after removing them from their transport packaging. If you must stop working, store the pyrotechnic component in its original transport packaging.  Do not leave pyrotechnic components lying in the open unattended.  Do not treat pyrotechnic components with grease, cleaning solutions or similar products.  Do not expose pyrotechnic components to temperatures above 100 ºC, even for brief periods of time.  People in the immediate vicinity of the workplace must be protected from possible noise and projectiles.  Pyrotechnic components can trigger unintentionally.  In the event of deployment: o Single-stage inflators: allow airbag to cool down completely. Wait at least 10 minutes before handling. o Two-stage inflators: wait for second airbag ignition. Allow airbag to cool down completely. Wait at least 10 minutes before handling.

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Form No. F_3.4_AHQ-GQO-CP-C_060 Rev.3.0 61C1 USA IMPORTANT SAFETY RECALL Volkswagen of America, Inc. 3800 Hamlin Road Auburn Hills, MI 48326 This notice applies to your vehicle: , NHTSA: 22V543 Subject: Safety Recall 61C1 – Passenger Frontal Airbag Dear Volkswagen Owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Volkswagen has decided that a defect, which relates to motor vehicle safety, exists in certain 2016 model year Volkswagen vehicles. Our records show that you are the owner of a vehicle affected by this action. What is the issue? In the event of a crash with airbag deployment, the front passenger airbag may explode or deploy improperly. An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper airbag deployment may not properly restrain the occupant, increasing their risk of injury in a crash. What will we do? To correct this defect, your authorized Volkswagen dealer will replace the passenger frontal airbag. This work will take about two hours to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. What should you do? Please contact your authorized Volkswagen dealer without delay to schedule this recall work. To set up an appointment online, please visit www.vw.com/find-a-dealer. Precautions you should take Volkswagen recommends avoiding use of the front passenger seat whenever possible until the recall repair has been performed. Lease vehicles and address changes If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records. Can we assist you further? If your authorized Volkswagen dealer fails or is unable to complete this work free of charge within a reasonable time, or if you should have any questions about this communication, please reach out to us using your preferred method of communication at www.vw.com/contact or by calling us at 800-893-5298. Form No. F_3.4_AHQ-GQO-CP-C_060 Rev.3.0 61C1 USA IMPORTANT SAFETY RECALL Checking your vehicle for open Recalls and Service Campaigns To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit www.vw.com/owners/recalls and enter your Vehicle Identification Number (VIN) into the Recall/Service Campaign Lookup tool. If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle. Sincerely, Volkswagen Customer Protection Formulario n.° F_3.4_AHQ-GQO-CP-C_060 Rev.3.0 61C1 EE. UU. CAMPAÑA DE LLAMADA A REVISIÓN IMPORTANTE POR MOTIVOS DE SEGURIDAD Volkswagen of America, Inc. 3800 Hamlin Road Auburn Hills, MI 48326 El presente aviso corresponde a su vehículo: , NHTSA: 22V543 Asunto: Campaña de llamada a revisión 61C1 – Bolsa de aire delantera del lado del pasajero Estimado propietario de un vehículo Volkswagen, El presente aviso se le envía de acuerdo con la Ley Nacional de Tráfico y Seguridad de Vehículos Motorizados de EE. UU. Volkswagen ha determinado que existe un defecto relacionado con la seguridad vehicular en ciertos vehículos Volkswagen modelo 2016. Nuestros registros indican que usted es propietario de uno de los vehículos afectados por esta campaña. ¿Cuál es el problema? En el caso de un choque con el despliegue de las bolsas de aire, la bolsa de aire delantera del lado del pasajero podría explotar o desplegarse de manera incorrecta. Una explosión del inflador puede ocasionar que los pasajeros se golpeen con fragmentos filosos de metal, lo que puede provocar lesiones graves o la muerte. Un despliegue incorrecto de la bolsa de aire no podría retener al pasajero de manera correcta, lo que aumenta el riesgo de lesiones en un choque. ¿Qué haremos? Para poder corregir este defecto, su concesionario Volkswagen autorizado reemplazará la bolsa de aire delantera del pasajero. Esta tarea demorará alrededor de dos horas y se realizará de forma totalmente gratuita. No obstante, considere la posibilidad de que su concesionario necesite tiempo adicional para la preparación del servicio y la organización del horario del taller. ¿Qué debe hacer? Comuníquese con su concesionario Volkswagen autorizado de inmediato para programar este servicio de reparación. Para concertar una cita en línea, visite www.vw.com/find-a-dealer. ¿Qué precauciones debe tomar? Volkswagen recomienda evitar el uso del asiento delantero del pasajero siempre que sea posible hasta que se efectúe el servicio de reparación. Vehículos arrendados y cambios de dirección Si usted es el arrendador y propietario registrado del vehículo identificado en esta campaña, la ley exige que reenvíe esta carta de inmediato al arrendatario por correo de primera clase en el plazo de los diez (10) días posteriores a la recepción. Si cambió de dirección o vendió el vehículo, complete la tarjeta prepagada de respuesta del propietario adjunta y envíenosla para que podamos actualizar nuestros registros. Formulario n.° F_3.4_AHQ-GQO-CP-C_060 Rev.3.0 61C1 EE. UU. CAMPAÑA DE LLAMADA A REVISIÓN IMPORTANTE POR MOTIVOS DE SEGURIDAD ¿De qué otra forma podemos ayudarlo? Si su concesionario Volkswagen autorizado no le brinda este servicio de forma gratuita dentro de un plazo razonable o no está en condiciones de hacerlo, o si usted tiene alguna pregunta sobre este aviso, póngase en contacto con nosotros mediante el medio de comunicación que prefiera a través de www.vw.com/contact o por teléfono al 800-893-5298. Verificación de vehículos para campañas de llamada a revisión o de servicio Para comprobar la elegibilidad de su vehículo para una reparación en el marco de esta o de cualquier otra campaña de llamada a revisión o de servicio, visite www.vw.com/owners/recalls e ingrese el número de identificación del vehículo (VIN) en la herramienta Recall/Service Campaign Lookup (Búsqueda de campañas de llamada a revisión o de servicio). Si aún no está satisfecho, puede presentar una queja a la siguiente dirección: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590. También puede llamar a la línea directa y gratuita de seguridad de vehículos al 1-888-327- 4236 (TTY: 1-800-424-9153) o ingresar a http://www.safercar.gov. Le pedimos disculpas por cualquier inconveniente que esto pueda haberle ocasionado; no obstante, tomamos esta medida para garantizar su seguridad y su continua satisfacción con el vehículo. Atentamente, Defensa del Consumidor de Volkswagen

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VOLKSWAGEN DEALER COMMUNICATION Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Volkswagen Public Relations. Volkswagen Customer Protection 61C1_DLR_ADV Advance Notice – Safety Recall 61C1 / Passenger Frontal Airbag This notice is for:  Dealer Principal  General Manager  Sales Managers  Service Manager  Parts Manager  Service Consultant  Warranty Administrator  Technicians Date: August 05, 2022 Issue: In the event of a crash, the airbag inflator may burst when deployed and can eject sharp metal fragments, causing possible injury to the occupants. Also the restraint performance of the airbag may not work as designed, increasing the risk of injury. Repair:  REPAIR NOT YET AVAILABLE  Check daily campaign open inventory report or OMD for affected vehicles in inventory. Affected Vehicles Country Beginning Model Year Ending Model Year Vehicle Vehicle Count USA 2016 2016 E GOLF 4 USA 2016 2016 GOLF 191 USA 2016 2016 GOLF GTI 267 USA 2016 2016 GOLF R 1 USA 2016 2016 GOLF SPORTWAGEN 85 CAN 2016 2016 GOLF 115 CAN 2016 2016 GOLF GTI 31 CAN 2016 2016 GOLF R 2 CAN 2016 2016 GOLF SPORTWAGEN 20 *Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. Notes: IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. -END OF MESSAGE

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VOLKSWAGEN DEALER COMMUNICATION Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Volkswagen Public Relations. Volkswagen Customer Protection 61C1_DLR_LAUNCH Repair Available – Safety Recall 61C1 / Passenger Frontal Airbag This notice is for:  Dealer Principal  General Manager  Sales Managers  Service Manager  Parts Manager  Service Consultant  Warranty Administrator  Technicians Date: February 13, 2023 Issue: In the event of a crash with airbag deployment, the front passenger airbag may explode or deploy improperly. An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper airbag deployment may not properly restrain the occupant, increasing their risk of injury in a crash. Precautions Volkswagen recommends avoiding use of the front passenger seat whenever possible until the recall repair has been performed. Repair:  REPAIR AVAILABLE – February 14, 2023 / Replace the passenger frontal airbag.  See ELSA/ServiceNet for complete repair & claiming instructions  Check both the daily Campaign Open Inventory report and OMD for affected vehicles in inventory. Verify OPEN status in ELSA on the day of repair.  Repair every affected inventory vehicle before delivery to consumers. Parts Department: There will be no parts allocation. Please reference the Repair Projection Tool to view your potential VIN population. Parts will be managed by Free Order. Affected Vehicles Country Beginning Model Year Ending Model Year Vehicle Vehicle Count USA 2016 2016 E GOLF 4 USA 2016 2016 GOLF 191 USA 2016 2016 GOLF GTI 267 USA 2016 2016 GOLF R 1 USA 2016 2016 GOLF SPORTWAGEN 85 CAN 2016 2016 GOLF 115 CAN 2016 2016 GOLF GTI 31 CAN 2016 2016 GOLF R 2 CAN 2016 2016 GOLF SPORTWAGEN 20 *Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. Notes:  Schedule owner repairs immediately  Owner mailing – February 2023 U.S.A.: Loaner/rental coverage cannot be claimed under this action. However, loaner/rental may be covered under the Alternate Transportation Program. Please refer to the Volkswagen Warranty Policy and Procedures Manual for loaner claims information and reimbursement details. Canada: Loaner/rental coverage cannot be claimed under this action. Please refer to the Volkswagen Service Loaner Program to determine loaner eligibility. IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. -END OF MESSAGE

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-543 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Volkswagen Group of America, Inc. Submission Date : JUL 27, 2022 NHTSA Recall No. : 22V-543 Manufacturer Recall No. : 69DY, 61C1 Manufacturer Information : Manufacturer Name : Volkswagen Group of America, Inc. Address : 3800 Hamlin Road Auburn Hills MI 48326 Company phone : 1-800-893-5298 Population : Number of potentially involved : 1,216 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2016-2016 Audi TT Roadster Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because, according to production records, the recalled vehicles were assembled with passenger airbag inflators manufactured in the same production batch as the affected vehicle; the production batch was defined by sub-supplier ARC. TT Roadster: 23 Production Dates : NOV 12, 2015 – JAN 15, 2016 VIN Range 1 : Begin : TRUT5CFV5G1018877 End : TRUT5CFV6G1022677 ✔ Not sequential Vehicle 2 : 2016-2016 Audi TT Coupe Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because, according to production records, the recalled vehicles were assembled with passenger airbag inflators manufactured in the same production batch as the affected vehicle; the production batch was defined by sub-supplier ARC. TT Coupe: 71 Production Dates : NOV 10, 2015 – JAN 18, 2016 VIN Range 1 : Begin : TRUC5AFV6G1018794 End : TRUC5AFV7G1023079 ✔ Not sequential Part 573 Safety Recall Report 22V-543 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2016-2016 Audi S3 SEDAN Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because, according to production records, the recalled vehicles were assembled with passenger airbag inflators manufactured in the same production batch as the affected vehicle; the production batch was defined by sub-supplier ARC. S3 Sedan: 83 Production Dates : NOV 04, 2015 – DEC 15, 2015 VIN Range 1 : Begin : WAUB1GFF5G1054549 End : WAUB1GFF9G1070088 ✔ Not sequential Vehicle 4 : 2016-2016 Audi R8 COUPE Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because, according to production records, the recalled vehicles were assembled with passenger airbag inflators manufactured in the same production batch as the affected vehicle; the production batch was defined by sub-supplier ARC. R8 Coupe: 2 Production Dates : FEB 03, 2016 – FEB 04, 2016 VIN Range 1 : Begin : WUAKBAFXXH7901055 End : WUAEAAFX6H7901070 ✔ Not sequential Vehicle 5 : 2016-2016 Audi A3 Sedan Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because, according to production records, the recalled vehicles were assembled with passenger airbag inflators manufactured in the same production batch as the affected vehicle; the production batch was defined by sub-supplier ARC. A3 Sedan: 354 Production Dates : NOV 04, 2015 – DEC 17, 2015 VIN Range 1 : Begin : WAUE8GFF8G1054490 End : WAUA7GFF2G1071173 ✔ Not sequential Part 573 Safety Recall Report 22V-543 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 6 : 2016-2016 Audi A3 ETRON Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because, according to production records, the recalled vehicles were assembled with passenger airbag inflators manufactured in the same production batch as the affected vehicle; the production batch was defined by sub-supplier ARC. A3 ETRON: 119 Production Dates : NOV 03, 2015 – JAN 04, 2016 VIN Range 1 : Begin : WAUTPBFF3GA075664 End : WAUUPBFF4GA102231 ✔ Not sequential Vehicle 7 : 2016-2016 Audi A3 Cabriolet Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because, according to production records, the recalled vehicles were assembled with passenger airbag inflators manufactured in the same production batch as the affected vehicle; the production batch was defined by sub-supplier ARC. A3 Cabriolet: 16 Production Dates : NOV 04, 2015 – DEC 03, 2015 VIN Range 1 : Begin : WAU38LFF9G1054529 End : WAU78LFF4G1066069 ✔ Not sequential Vehicle 8 : 2016-2016 Volkswagen GOLF SPORTWAGEN Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because, according to production records, the recalled vehicles were assembled with passenger airbag inflators manufactured in the same production batch as the affected vehicle; the production batch was defined by sub-supplier ARC. Golf Sportwagen: 85 Production Dates : OCT 28, 2015 – APR 27, 2016 VIN Range 1 : Begin : 3VWC17AU0GM514231 End : 3VWC17AU5GM523541 ✔ Not sequential Part 573 Safety Recall Report 22V-543 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 9 : 2016-2016 Volkswagen GOLF R Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because, according to production records, the recalled vehicles were assembled with passenger airbag inflators manufactured in the same production batch as the affected vehicle; the production batch was defined by sub-supplier ARC. Golf R: 1 Production Dates : MAY 25, 2016 – MAY 25, 2016 VIN Range 1 : Begin : WVWUF7AUXGW336319 End : WVWUF7AUXGW336319 ✔ Not sequential Vehicle 10 : 2016-2016 Volkswagen GOLF GTI Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because, according to production records, the recalled vehicles were assembled with passenger airbag inflators manufactured in the same production batch as the affected vehicle; the production batch was defined by sub-supplier ARC. Golf GTI: 267 Production Dates : OCT 28, 2015 – APR 26, 2016 VIN Range 1 : Begin : 3VWYT7AU3GM029114 End : 3VW447AU9GM061156 ✔ Not sequential Vehicle 11 : 2016-2016 Volkswagen GOLF A7 Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because, according to production records, the recalled vehicles were assembled with passenger airbag inflators manufactured in the same production batch as the affected vehicle; the production batch was defined by sub-supplier ARC. Golf A7: 191 Production Dates : OCT 28, 2015 – APR 27, 2016 VIN Range 1 : Begin : 3VW117AU3GM029122 End : 3VW217AU2GM061144 ✔ Not sequential Part 573 Safety Recall Report 22V-543 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 12 : 2016-2016 Volkswagen E GOLF Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because, according to production records, the recalled vehicles were assembled with passenger airbag inflators manufactured in the same production batch as the affected vehicle; the production batch was defined by sub-supplier ARC. E Golf: 4 Production Dates : MAR 09, 2016 – MAY 18, 2016 VIN Range 1 : Begin : WVWKP7AU5GW910409 End : WVWKP7AU0GW913069 ✔ Not sequential Description of Defect : Description of the Defect : The airbag inflator of one Audi A3 involved in an accident bursted when deployed. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the event of a crash, the airbag inflator may burst when deployed and can eject sharp metal fragments, causing possible injury to the occupants. The restraint performance of the airbag may not work as designed , increasing the risk of injury. Description of the Cause : The root cause is currently unknown, because a detailed analysis was not yet possible, since plaintiff’s counsel in ongoing litigation consented only to a visual inspection. Identification of Any Warning that can Occur : None. Involved Components : Component Name 1 : airbag module Component Description : front-passenger airbag module ( including inflator ) Component Part Number : 4S0880204 D / 8S0880204 E / 8V0880204 F / 5GM880204 Supplier Identification : Part 573 Safety Recall Report 22V-543 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Component Manufacturer Name : Joyson Safety Systems Germany GmbH Address : Bahnweg 1 Aschaffenburg Foreign States 63743 Country : Germany Chronology : April 14-18, 2022: A dealership representative sent an email to a VWGoA employee on April 14 regarding a claim that an airbag inflator ruptured in a 2016 A3 e-Tron during a crash. The email was read and submitted to the appropriate business unit on April 18. May 03, 2022: The current status of investigation and all relevant vehicle information were presented at the quarterly meeting between NHTSA and VWGoA. June 29, 2022: Volkswagen Group of America was permitted to carry out a joint visual inspection with representatives for plaintiffs in the above-referenced lawsuit, ARC, Joyson, and NHTSA present. Solely based on this visual inspection the inflator is most likely original equipment and a rupture was confirmed. July 19, 2022: Volkswagen AG and Audi AG received the serial numbers of the suspect inflator batch from the supplier and then verified the scope of vehicles in the field. July 22, 2022: The Volkswagen and Audi Product Safety Committees decide a voluntary worldwide safety recall in order to analyze the parts from the suspect inflator batch. Audi is aware of one customer claim due to this issue. Description of Remedy : Description of Remedy Program : Replace the front-passenger airbag module. Volkswagen and Audi will not offer a reimbursement plan under this recall. How Remedy Component Differs from Recalled Component : The recalled components are the front-passenger airbags with the part numbers 4S0880204 D / 8S0880204 E / 8V0880204 F / 5GM880204 from the suspicious production period. The remedy components have the part numbers 4S0880204 F / 8S0880204 G / 8V0880204 H / 5GM880204 and have been produced with an optimized production process. Identify How/When Recall Condition was Corrected in Production : The remedy component does not contain an inflator that was manufactured in the suspect inflator batch, which included the field event. Part 573 Safety Recall Report 22V-543 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Dealers/owners: on or before September 23, 2022 Planned Dealer Notification Date : SEP 23, 2022 – SEP 23, 2022 Planned Owner Notification Date : SEP 23, 2022 – SEP 23, 2022 * NR – Not Reported

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