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April 3, 2024 NHTSA CAMPAIGN NUMBER: 24V251000
Front Passenger Air Bag May Deactivate
A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
NHTSA Campaign Number: 24V251
Manufacturer Volkswagen Group of America, Inc.
Components AIR BAGS
Potential Number of Units Affected 91
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
Remedy
Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters are expected to be mailed May 31, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen’s number for this recall is 69GU.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Audi has a Recall
Affected Vehicles
Country | Beginning Model Year | Ending Model Year | Vehicle | Vehicle Count |
USA | 2023 | 2023 | A3 SEDAN | 2 |
USA | 2023 | 2023 | A4 ALLROAD | 1 |
USA | 2024 | 2024 | A8 | 1 |
USA | 2024 | 2024 | E-TRON QUATTRO | 4 |
USA | 2024 | 2024 | E-TRON SPORTBACK QUATTRO | 1 |
USA | 2023 | 2024 | Q3 | 24 |
USA | 2023 | 2024 | Q5 | 36 |
USA | 2023 | 2023 | Q5 SPORTBACK | 1 |
USA | 2023 | 2024 | Q7 | 9 |
USA | 2024 | 2024 | Q8 | 2 |
USA | 2023 | 2023 | RS5 SPORTBACK | 1 |
USA | 2024 | 2024 | RSQ8 | 1 |
USA | 2023 | 2023 | S5 CABRIOLET | 1 |
USA | 2023 | 2023 | S5 SPORTBACK | 2 |
USA | 2023 | 2023 | SQ7 | 1 |
USA | 2023 | 2023 | TT COUPE | 2 |
USA | 2023 | 2023 | TT ROADSTER | 2 |
CAN | 2023 | 2023 | A4 SEDAN | 1 |
CAN | 2023 | 2024 | Q3 | 8 |
CAN | 2023 | 2023 | Q5 | 8 |
CAN | 2023 | 2023 | Q5 SPORTBACK | 1 |
CAN | 2023 | 2023 | RS5 COUPE | 1 |
CAN | 2023 | 2023 | SQ5 | 1 |
CAN | 2023 | 2023 | SQ7 | 1 |
Issue: Pins inside the passenger seat occupant detection system control module were not soldered to the circuit board correctly. This can lead to an interruption in communication between the passenger seat occupant detection system control module and the airbag control module. In combination with vibrations or similar events, the pins may no longer have contact to the circuit board due to the missing solder connection. If the airbag control unit detects the fault, it switches into fail-safe mode and deactivates the passenger airbag. In a crash, there would be an increased risk of injury to the occupant seated in the front passenger seat if the passenger frontal airbag is switched off or not working.
Precautions If the recall condition occurs, the yellow airbag warning light will illuminate, and the airbag control module switches to the fail-safe mode, deactivating the passenger frontal airbag. If this happens, owners are advised to contact an authorized Audi dealer without delay to have the vehicle diagnosed.
Repair:
- REPAIR NOT YET AVAILABLE
- Dealers and owners will be notified in writing once the remedy is available.
- Check daily campaign open inventory report or OMD for affected vehicles in inventory. Affected Vehicles
Chronology :
November 2023 – March 2024: On November 24, 2023 a deviation in the soldering process at the supplier was identified during a field analysis. The issue was brought to the attention of Audi on December 7, 2023 and the investigation regarding the potential implications and the potentially affected vehicles was started immediately together with the supplier. The topic was reported to the Audi Product Safety Committee and an in-depth analysis of the topic was facilitated.
Concurrently, efforts were underway at the supplier’s end to rectify the issue. On February 27, 2024, the supplier enhanced their automated optical inspection process in the production line, marking a significant step towards issue resolution.
March 27, 2024: After thorough deliberation and analysis, the Audi Product Safety committee made the determination of a safety defect due to the potential impact on the passenger airbag´s deployment in case of a crash.
As of April 03, 2024 Audi is aware of two related warranty claims, but Audi is not aware of any injuries, crashes or fires due to this issue.
Date of determination: March 27, 2024
17 Affected Products
Vehicles
MAKE | MODEL | YEAR |
AUDI | A3 | 2023 |
AUDI | A4 ALLROAD | 2023 |
AUDI | A8 | 2024 |
AUDI | E-TRON | 2024 |
AUDI | Q3 | 2023-2024 |
AUDI | Q5 | 2023-2024 |
AUDI | Q7 | 2023-2024 |
AUDI | Q8 | 2024 |
AUDI | RS Q8 | 2024 |
AUDI | RS5 | 2023 |
AUDI | S5 | 2023 |
AUDI | S5 CABRIOLET | 2023 |
AUDI | SQ7 | 2023 |
AUDI | TT | 2023 |
3 Associated Documents
Manufacturer Notices(to Dealers,etc)
RCMN-24V251-5141.pdf 248.722KB
Recall Acknowledgement
RCAK-24V251-9696.pdf 645.595KB
Defect Notice 573 Report
RCLRPT-24V251-9157.PDF 225.158KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V251&docType=RCL
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Last update on 2024-04-07 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
AUDI DEALER COMMUNICATION
Ensure all dealer personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional
assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection 69GU_DLR_ADV
Advance Notice – Safety Recall 69GU / Passenger Seat Occupant Detection System Control Module
This notice is for:
All Dealer Personnel
Date:
April 05, 2024
Issue:
Pins inside the passenger seat occupant detection system control module were not soldered to the circuit board correctly. This can lead to an interruption in communication between the passenger seat occupant detection system control module and the airbag control module. In combination with vibrations or similar events, the pins may no longer have contact to the circuit board due to the missing solder connection. If the airbag control unit detects the fault, it switches into fail-safe mode and deactivates the passenger airbag. In a crash, there would be an increased risk of injury to the occupant seated in the front passenger seat if the passenger frontal airbag is switched off or not working.
Precautions
If the recall condition occurs, the yellow airbag warning light will illuminate, and the airbag control module switches to the fail-safe mode, deactivating the passenger frontal airbag. If this happens, owners are advised to contact an authorized Audi dealer without delay to have the vehicle diagnosed.
Repair:
• REPAIR NOT YET AVAILABLE
• Dealers and owners will be notified in writing once the remedy is available.
• Check daily campaign open inventory report or OMD for affected vehicles in inventory.
Affected Vehicles
Country
Beginning Model Year
Ending Model Year
Vehicle
Vehicle Count
USA
2023
2023
A3 SEDAN
2
USA
2023
2023
A4 ALLROAD
1
USA
2024
2024
A8
1
USA
2024
2024
E-TRON QUATTRO
4
USA
2024
2024
E-TRON SPORTBACK QUATTRO
1
USA
2023
2024
Q3
24
USA
2023
2024
Q5
36
USA
2023
2023
Q5 SPORTBACK
1
USA
2023
2024
Q7
9
USA
2024
2024
Q8
2
USA
2023
2023
RS5 SPORTBACK
1
USA
2024
2024
RSQ8
1
USA
2023
2023
S5 CABRIOLET
1
USA
2023
2023
S5 SPORTBACK
2
USA
2023
2023
SQ7
1
USA
2023
2023
TT COUPE
2
USA
2023
2023
TT ROADSTER
2
CAN
2023
2023
A4 SEDAN
1
CAN
2023
2024
Q3
8
CAN
2023
2023
Q5
8
CAN
2023
2023
Q5 SPORTBACK
1
CAN
2023
2023
RS5 COUPE
1
CAN
2023
2023
SQ5
1
CAN
2023
2023
SQ7
1
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source.
Notes:
IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied.
-END OF MESSAGE-
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-251
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Volkswagen Group of America, Inc. APR 03, 2024 NHTSA Recall No. : 24V-251 Manufacturer Recall No. : 69GU Manufacturer Information :
Manufacturer Name : Volkswagen Group of America, Inc.
Address : 3800 Hamlin Road
Auburn Hills MI 48326 Company phone : 1-800-893-5298 Population :
Number of potentially involved : 91 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 AUDI S5 CABRIOLET
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records.
The recalled products differ from products that were not included in the recall because the affected control units have been clearly identified by the supplier and can be precisely assigned to the affected vehicles. Therefore, vehicles not included in the recall are not equipped with affected control units.
S5 CABRIOLET: 1
Production Dates : FEB 02, 2023 – FEB 02, 2023
VIN Range 1 : Begin : WAUY4GF51PN003406 End : WAUY4GF51PN003406 Not sequential
Vehicle 2 : 2023-2023 AUDI A4 ALLROAD
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records.
The recalled products differ from products that were not included in the recall because the affected control units have been clearly identified by the supplier and can be precisely assigned to the affected vehicles. Therefore, vehicles not included in the recall are not equipped with affected control units.
A4 ALLROAD: 1
Production Dates : JUL 07, 2023 – JUL 07, 2023
VIN Range 1 : Begin : WA18AAF47PA082534 End : WA18AAF47PA082534 ntial Part 573 Safety Recall Report 24V-251 Page 2 Vehicle 3 : 2024-2024 AUDI A8
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records. The recalled products differ from products that were not included in the recall because the affected control units have been clearly identified by the supplier and can be precisely assigned to the affected vehicles. Therefore, vehicles not included in the recall are not equipped with affected control units.
A8: 1
Production Dates : NOV 16, 2023 – NOV 16, 2023
VIN Range 1 : Begin : WAULDAF82RN006089 End : WAULDAF82RN006089 Not sequential Vehicle 4 : 2024-2024 AUDI E-TRON QUATTRO
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records.
The recalled products differ from products that were not included in the recall because the affected control units have been clearly identified by the supplier and can be precisely assigned to the affected vehicles. Therefore, vehicles not included in the recall are not equipped with affected control units.
E-TRON QUATTRO: 4
Production Dates : FEB 13, 2023 – FEB 23, 2023 VIN Range 1 : Begin : WA16ABGE9RB004144 End : WA16ABGE1RB004476 ✔ Not sequential Vehicle 5 : 2024-2024 AUDI E-TRON SPORTBACK QUATTRO
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records.
The recalled products differ from products that were not included in the recall because the affected control units have been clearly identified by the supplier and can be precisely assigned to the affected vehicles. Therefore, vehicles not included in the recall are not equipped with affected control units.
E-TRON SPORTBACK QUATTRO: 1
Production Dates : FEB 13, 2023 – FEB 13, 2023
VIN Range 1 : Begin : WA1DABGE6RB004111 End : WA1DABGE6RB004111 Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-251 Page 3 Vehicle 6 : 2023-2024 AUDI Q3
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records.
The recalled products differ from products that were not included in the recall because the affected control units have been clearly identified by the supplier and can be precisely assigned to the affected vehicles. Therefore, vehicles not included in the recall are not equipped with affected control units.
Q3: 24
Production Dates : JAN 28, 2023 – OCT 25, 2023 VIN Range 1 : Begin : WA1EECF31P1089909 End : WA1BUCF34R1051793 ✔ Not sequential Vehicle 7 : 2023-2024 AUDI Q5
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records.
The recalled products differ from products that were not included in the recall because the affected control units have been clearly identified by the supplier and can be precisely assigned to the affected vehicles. Therefore, vehicles not included in the recall are not equipped with affected control units.
Q5: 36
Production Dates : JAN 27, 2023 – NOV 29, 2023 VIN Range 1 : Begin : WA1GAAFY2P2097712 End : WA1BBAFY1R2052870 ✔ Not sequential Vehicle 8 : 2023-2023 AUDI Q5 SPORTBACK
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records.
The recalled products differ from products that were not included in the recall because the affected control units have been clearly identified by the supplier and can be precisely assigned to the affected vehicles. Therefore, vehicles not included in the recall are not equipped with affected control units.
Q5 SPORTBACK: 1
Production Dates : JAN 28, 2023 – JAN 28, 2023
VIN Range 1 : Begin : WA15AAFY2P2098737 End : WA15AAFY2P2098737 Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-251 Page 4 Vehicle 9 : 2023-2024 AUDI Q7
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records.
The recalled products differ from products that were not included in the recall because the affected control units have been clearly identified by the supplier and can be precisely assigned to the affected vehicles. Therefore, vehicles not included in the recall are not equipped with affected control units.
Q7: 9
Production Dates : JUN 08, 2023 – OCT 23, 2023 VIN Range 1 : Begin : WA1VXBF77PD026190 End : WA1ACBF7XRD005735 ✔ Not sequential Vehicle 10 : 2024-2024 AUDI Q8
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records.
The recalled products differ from products that were not included in the recall because the affected control units have been clearly identified by the supplier and can be precisely assigned to the affected vehicles. Therefore, vehicles not included in the recall are not equipped with affected control units.
Q8:2
Production Dates : OCT 18, 2023 – OCT 19, 2023 VIN Range 1 : Begin : WA1BVBF10RD001428 End : WA1CVBF13RD001461 ✔ Not sequential Vehicle 11 : 2023-2023 AUDI A3 SEDAN
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records.
The recalled products differ from products that were not included in the recall because the affected control units have been clearly identified by the supplier and can be precisely assigned to the affected vehicles. Therefore, vehicles not included in the recall are not equipped with affected control units.
A3 SEDAN: 2
Production Dates : JUN 13, 2023 – JUN 13, 2023 VIN Range 1 : Begin : WAUGUDGYXPA146395 End : WAUAUDGY8PA146675 ✔ Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-251 Page 5 Vehicle 12 : 2024-2024 AUDI RSQ8
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records.
The recalled products differ from products that were not included in the recall because the affected control units have been clearly identified by the supplier and can be precisely assigned to the affected vehicles. Therefore, vehicles not included in the recall are not equipped with affected control units.
RSQ8: 1
Production Dates : OCT 13, 2023 – OCT 13, 2023 VIN Range 1 : Begin : WU1ARBF13RD001223 End : WU1ARBF13RD001223 ✔ Not sequential Vehicle 13 : 2023-2023 AUDI S5 SPORTBACK
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records.
The recalled products differ from products that were not included in the recall because the affected control units have been clearly identified by the supplier and can be precisely assigned to the affected vehicles. Therefore, vehicles not included in the recall are not equipped with affected control units.
S5 SPORTBACK: 2
Production Dates : JUL 07, 2023 – JUL 20, 2023 VIN Range 1 : Begin : WAUC4CF55PA069337 End : WAUB4CF55PA069348 ✔ Not sequential Vehicle 14 : 2023-2023 AUDI SQ7
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records.
The recalled products differ from products that were not included in the recall because the affected control units have been clearly identified by the supplier and can be precisely assigned to the affected vehicles. Therefore, vehicles not included in the recall are not equipped with affected control units.
SQ7: 1
Production Dates : JUN 08, 2023 – JUN 08, 2023
VIN Range 1 : Begin : WA1AWBF75PD026416 End : WA1AWBF75PD026416 Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-251 Page 6 Vehicle 15 : 2023-2023 AUDI TT COUPE
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records.
The recalled products differ from products that were not included in the recall because the affected control units have been clearly identified by the supplier and can be precisely assigned to the affected vehicles. Therefore, vehicles not included in the recall are not equipped with affected control units.
TT COUPE: 2
Production Dates : FEB 03, 2023 – FEB 06, 2023 VIN Range 1 : Begin : TRUA1AFV6P1004915 End : TRUA1AFV9P1004925 ✔ Not sequential Vehicle 16 : 2023-2023 AUDI TT ROADSTER
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records.
The recalled products differ from products that were not included in the recall because the affected control units have been clearly identified by the supplier and can be precisely assigned to the affected vehicles. Therefore, vehicles not included in the recall are not equipped with affected control units.
TT ROADSTER: 2
Production Dates : JAN 30, 2023 – FEB 06, 2023 VIN Range 1 : Begin : TRUTECFVXP1004795 End : TRUTECFV9P1004920 ✔ Not sequential Vehicle 17 : 2023-2023 AUDI RS5 SPORTBACK
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records.
The recalled products differ from products that were not included in the recall because the affected control units have been clearly identified by the supplier and can be precisely assigned to the affected vehicles. Therefore, vehicles not included in the recall are not equipped with affected control units.
RS5 SPORTBACK: 1
Production Dates : JUL 11, 2023 – JUL 11, 2023
VIN Range 1 : Begin : WUAAWCF51PA904311 End : WUAAWCF51PA904311 Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-251 Page 7 Description of Defect :
Description of the Defect : Pins inside the passenger seat occupant detection system control module were not soldered to the circuit board correctly. This can lead to an interruption in communication between the passenger seat occupant detection system control module and the airbag control module. In combination with vibrations or similar events, the pins may no longer have contact to the circuit board due to the missing solder connection. If the airbag control unit detects the fault, it switches into fail-safe mode and deactivates the passenger airbag. In a crash, there would be an increased risk of injury to the occupant seated in the front passenger seat if the passenger frontal airbag is switched off or not working.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : In a crash, there would be an increased risk of injury to the occupant seated in the front passenger seat if the passenger frontal airbag is switched off or not working.
Description of the Cause : At the responsible delivery company, control units from several manufacturers are soldered on a production line. When the soldering program was switched to another manufacturer, there were still Audi control units on the production line. The control unit of the other manufacturer does not have 3 specific pins, which is why these were not soldered on the Audi control units. Identification of Any Warning
that can Occur : If the recall condition occurs, the yellow airbag warning light will illuminate, and the airbag control module switches to the fail-safe mode, deactivating the passenger frontal airbag. If this happens, owners are advised to contact an authorized Audi dealer without delay to have the vehicle diagnosed. Involved Components : Component Name 1 : Control unit seat recognition Component Description : Control unit seat recognition Component Part Number : 4M0 959 339 Supplier Identification : Component Manufacturer
Name : IEE S.A.
Address : 1, rue du Campus
Bissen Foreign States 7795 Country : Luxembourg The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-251
Page 8
The information contained in this report was submitted pursuant to 49 CFR §573
Chronology :
November 2023 – March 2024: On November 24, 2023 a deviation in the soldering process at the supplier was identified during a field analysis. The issue was brought to the attention of Audi on December 7, 2023 and the investigation regarding the potential implications and the potentially affected vehicles was started immediately together with the supplier. The topic was reported to the Audi Product Safety Committee and an in-depth analysis of the topic was facilitated.
Concurrently, efforts were underway at the supplier’s end to rectify the issue. On February 27, 2024, the supplier enhanced their automated optical inspection process in the production line, marking a significant step towards issue resolution.
March 27, 2024: After thorough deliberation and analysis, the Audi Product Safety committee made the determination of a safety defect due to the potential impact on the passenger airbag´s deployment in case of a crash.
As of April 03, 2024 Audi is aware of two related warranty claims, but Audi is not aware of any injuries, crashes or fires due to this issue. Date of determination: March 27, 2024
Description of Remedy :
Description of Remedy Program : The passenger seat occupant detection system control module will be replaced in the affected vehicles. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
Audi will not offer a reimbursement plan under this recall because the vehicles affected would be covered under the new vehicle limited warranty.
The control module is being replaced with a new one of the same model, which has been correctly produced.
The supplier has enhanced the automated optical inspection process on the production line to identify unsoldered pins. This was implemented on February 27, 2024. Recall Schedule :
Description of Recall Schedule : Dealers: On or before April 05, 2024 / Owners on or before May 31, 2024 Planned Dealer Notification Date : APR 05, 2024 – APR 05, 2024
Planned Owner Notification Date : MAY 31, 2024 – MAY 31, 2024
* NR – Not Reported
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