69R6 – Driver Frontal Airbag Inflator (Takata) – 2009-2012 Audi

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January 30, 2018

Driver’s Frontal Air Bag Inflator May Rupture

In the event of a crash necessitating deployment of the driver’s frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

 

NHTSA Campaign Number: 18V082

Manufacturer Volkswagen Group of America, Inc.

Components AIR BAGS

Potential Number of Units Affected 97,440

 

Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2012 Audi Q5 and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver’s frontal air bag, excessive internal pressure may cause the inflator to explode.

 

Remedy

Audi will notify owners, and dealers will replace the driver’s frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen’s number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Audi has a Recall

 


Safety Recall
Code: 69R6

Revision


Subject Driver Frontal Airbag Inflator (Takata)
Revision Summary Updated instructions for criteria 05 through 20.
Release Date September 28, 2018
Affected Vehicles U.S.A. & Canada: Certain 2006-2013 MY Audi vehicles equipped with a Takata driver frontal airbag

Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action.  Elsa is the only valid campaign inquiry & verification source. 

  • Campaign status must show “open.”
  • If Elsa shows other open action(s), inform your customer so that the work can also be completed at the same time the vehicle is in the workshop for this campaign.
Problem Description The driver airbag may explode in a crash with airbag deployment. Sharp metal fragments can hit people and cause serious injury or death. Owners should schedule this recall repair immediately, even if an interim repair was recently done.
Corrective Action Replace the driver frontal airbag inflator (final remedy repair).
Code Visibility On or about September 28, 2018, criteria 05 through 20 affected vehicles will be listed on the Inventory Vehicle Open Campaign Action report under My Dealership Reports (found on www.accessaudi.com & OMD Web). A list was not posted for dealers who did not have any affected vehicles.

On or about September 28, 2018, this campaign code will show open on the affected criteria 05 through 20 vehicles in Elsa.

Owner Notification Owner notification will take place according to the schedule provided by the National Highway Traffic Safety Administration (NHTSA).

Owner letter examples are included in this bulletin for your reference.

Additional Information Please alert everyone in your dealership about this action, including Sales, Service, Parts and Accounting personnel.  Contact Warranty if you have any questions.

IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS

New Vehicles in Dealer Inventory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety.

Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied.  Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers.

Parts Information 15 Day Supply Parts will be allocated to dealers:

  • This 15-day supply calculation will be updated TWICE EACH WEEK on Mondays and Wednesdays.
  • To ensure a consistent flow of replacement parts to your dealerships, parts will be allocated and delivered to your dealership TWICE EACH WEEK as well.
  • Replenishment parts are scheduled to be delivered to your dealership on both Wednesday and Friday each week.
  • Please manage your appointments and work flow with this replenishment strategy in mind.

In the unlikely event that you encounter a situation where you have an unexpected customer for a Takata campaign and do not have the proper inflator in stock, please follow the following process: 

  1. Write a repair order and place the customer in a loaner.
  2. Write the required part number on the face of the R.O.
  3. Scan and email a copy of the repair order to VWoAPartsSpecialists@vw.com An order will be placed for that individual customer.

Your supply level will be checked prior to an order being placed. If your inventory appears sufficient, your order will not be placed.

To have a part that is not in the 15 day allocation program: 

 Contact Parts Specialist: via phone (800-767-6552), Chat/ Text via POC or Email at VWoAPartsSpecialists@vw.com with VIN to order.

 

Model Criteria Part Number Ordering/Supply Method
Q5 01 8R0 898 201 B 15 Day Supply
02 8R0 898 201 C 15 Day Supply
A5 Cabriolet 03 8F0 898 201 A 15 Day Supply
A3/A4

Cabriolet

05 8P0 898 201 A Contact Parts Specialist
06 8P0 880 201 CL 6PS 15 Day Supply
07 8P0 880 201 CE 6PS Contact Parts Specialist
08 8P0 880 201 CG 6PS Contact Parts Specialist
09 8H0 880 201 AL 6PS Contact Parts Specialist
10 8H0 880 201 AL 1DH Contact Parts Specialist
11 8H0 880 201 AL 1GK Contact Parts Specialist
12 8H0 880 201 AP 6PS Contact Parts Specialist
13 8H0 880 201 AP 1DH Contact Parts Specialist
14 8H0 880 201 AP 1GK Contact Parts Specialist
15 8H0 880 201 AM 6PS Contact Parts Specialist
16 8H0 880 201 AM 1DH Contact Parts Specialist
17 8H0 880 201 AM 1GK Contact Parts Specialist
18 8H0 880 201 AQ 6PS Contact Parts Specialist
19 8H0 880 201 AQ 1DH Contact Parts Specialist
20 8H0 880 201 AQ 1GK Contact Parts Specialist

 

Claim Entry Instructions

After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order.

If customer refused campaign work:

  • U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option.
  • Canada dealers: Upload the repair order to Audi WIN/Operations/Campaign Closure.         
Service Number 69R6
Damage Code 0099
Parts Vendor Code 002
Claim Type Sold vehicle: 7 10

Unsold vehicle: 7 90

Causal Indicator *Mark airbag inflator as causal part
Vehicle Wash/Loaner Do not claim wash/loaner under this action
Vehicles have more than one criteria. Claim all applicable criteria listed below on one claim.
Criteria I.D. 01 and 8R
  Install new airbag inflator.

Labor operation: 6958 5699 95 T.U.

 

Quantity Part Number Description
1.00 8R0898201B* Airbag Inflator

 

Criteria I.D. 02 and 8R
  Install new airbag inflator.

Labor operation: 6958 5699 95 T.U.

 

Quantity Part Number Description
1.00 8R0898201C* Airbag Inflator

 

Criteria I.D. 03 and 8F
  Install new airbag inflator.

Labor operation: 6958 5599 85 T.U.

 

Quantity Part Number Description
1.00 8F0898201A* Airbag Inflator

 

Criteria I.D. 05 and 8P or

05 and 8H

  Install new airbag inflator.

Labor operation: 6958 5599 85 T.U.

 

Quantity Part Number Description
1.00 8P0898201A* Airbag Inflator

 

Criteria I.D. 06 and 8P
  Install new airbag assembly.

Labor operation: 6958 5799 55 T.U.

 

Quantity Part Number Description
1.00 8P0880201CL6PS* Airbag Assembly

 

Criteria I.D. 07 and 8P
  Install new airbag assembly.

Labor operation: 6958 5799 55 T.U.

 

Quantity Part Number Description
1.00 8P0880201CE6PS* Airbag Assembly

 

Criteria I.D. 08 and 8P
  Install new airbag assembly.

Labor operation: 6958 5799 55 T.U.

 

Quantity Part Number Description
1.00 8P0880201CG6PS* Airbag Assembly

 

Criteria I.D. 09 and 8H
  Install new airbag assembly.

Labor operation: 6958 5799 55 T.U.

 

Quantity Part Number Description
1.00 8H0880201AL6PS* Airbag Assembly

 

Criteria I.D. 10 and 8H
  Install new airbag assembly.

Labor operation: 6958 5799 55 T.U.

 

Quantity Part Number Description
1.00 8H0880201AL1DH* Airbag Assembly

 

Criteria I.D. 11 and 8H
  Install new airbag assembly.

Labor operation: 6958 5799 55 T.U.

 

Quantity Part Number Description
1.00 8H0880201AL1GK* Airbag Assembly

 

Criteria I.D. 12 and 8H
  Install new airbag assembly.

Labor operation: 6958 5799 55 T.U.

 

Quantity Part Number Description
1.00 8H0880201AP6PS* Airbag Assembly

 

Criteria I.D. 13 and 8H
  Install new airbag assembly.

Labor operation: 6958 5799 55 T.U.

 

Quantity Part Number Description
1.00 8H0880201AP1DH* Airbag Assembly

 

Criteria I.D. 14 and 8H
  Install new airbag assembly.

Labor operation: 6958 5799 55 T.U.

 

Quantity Part Number Description
1.00 8H0880201AP1GK* Airbag Assembly

 

Criteria I.D. 15 and 8H
  Install new airbag assembly.

Labor operation: 6958 5799 55 T.U.

 

Quantity Part Number Description
1.00 8H0880201AM6PS* Airbag Assembly

 

Criteria I.D. 16 and 8H
  Install new airbag assembly.

Labor operation: 6958 5799 55 T.U.

 

Quantity Part Number Description
1.00 8H0880201AM1DH* Airbag Assembly

 

Criteria I.D. 17 and 8H
  Install new airbag assembly.

Labor operation: 6958 5799 55 T.U.

 

Quantity Part Number Description
1.00 8H0880201AM1GK * Airbag Assembly

 

Criteria I.D. 18 and 8H
  Install new airbag assembly.

Labor operation: 6958 5799 55 T.U.

 

Quantity Part Number Description
1.00 8H0880201AQ6PS* Airbag Assembly

 

Criteria I.D. 19 and 8H
  Install new airbag assembly.

Labor operation: 6958 5799 55 T.U.

 

Quantity Part Number Description
1.00 8H0880201AQ1DH* Airbag Assembly

 

Criteria I.D. 20 and 8H
  Install new airbag assembly.

Labor operation: 6958 5799 55 T.U.

 

Quantity Part Number Description
1.00 8H0880201AQ1GK* Airbag Assembly

 

 

       


10 Affected Products

Vehicles

MAKE MODEL YEAR
AUDI A5 CABRIOLET 2010-2012
AUDI Q5 2009-2012
AUDI S5 CABRIOLET 2010-2012

 


18 Associated Documents

ISSUED Owner Notification Letter(Part 577)

RCONL-18V082-0577.pdf 40.676KB

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ISSUED Owner Notification Letter(Part 577) – PRI

RCONL-18V082-6365.pdf 51.097KB

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Remedy Instructions and TSB – Audi Revision Subject Driver Frontal Airbag Inflator (Takata) Revision Summary Repair availability chart updated. Work instructions updated to reflect data matrix code on the new inflators. Release Date March 08, 2018

RCRIT-18V082-6745.pdf 1159.521KB

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Manufacturer Notices(to Dealers,etc) – Audi Date: January 30, 2018 Subject: Safety Recall 69R6 – Driver Frontal Airbag Inflator (Takata) Certain 2009-2013 MY Audi Vehicles Equipped with a Takata Driver Frontal Airbag

RCMN-18V082-6634.pdf 34.158KB

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Defect Notice 573 Report

RCLRPT-18V082-1143.pdf 217.805KB

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Recall Acknowledgement

RCAK-18V082-3655.pdf 247.427KB

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Remedy Instructions and TSB – February 1, 2018

RCRIT-18V082-1533.pdf 1022.065KB

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Remedy Instructions and TSB – Revision Summary Repair availability chart updated. Release Date May 18, 2018

RCRIT-18V082-4164.pdf 1159.239KB

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Remedy Instructions and TSB – Revision Subject Driver Frontal Airbag Inflator (Takata) Revision Summary Updated instructions for the mandatory Takata parts return process in Appendix B. Release Date July 21, 2018

RCRIT-18V082-5403.pdf 1924.014KB

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Recall Quarterly Report #2, 2018-2

RCLQRT-18V082-3064.PDF 214.646KB

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Recall Quarterly Report #1, 2018-1

RCLQRT-18V082-6102.PDF 214.534KB

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Manufacturer Notices(to Dealers,etc) – Audi Revision Available – Safety Recall 69R6 / Driver Frontal Airbag Inflator (Takata)Date: September 27, 2018

RCMN-18V082-7311.pdf 39.028KB

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Remedy Instructions and TSB

RCRIT-18V082-2272.pdf 1228.444KB

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ISSUED Owner Notification Letter(Part 577) – PRI_V2

RCONL-18V082-1452.pdf 170.853KB

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ISSUED Owner Notification Letter(Part 577) – V2

RCONL-18V082-7297.pdf 100.502KB

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Recall Quarterly Report #3, 2018-3

RCLQRT-18V082-6181.PDF 211.364KB

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Date February 19, 2019 Campaign Tip

RMISC-18V082-4858.pdf 105.568KB

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Recall Quarterly Report #4, 2018-4

RCLQRT-18V082-6350.PDF 211.478KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V082&docType=RCL


 

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