May 23, 2019 NHTSA CAMPAIGN NUMBER: 19V385000
No Indicator For Failed Turn Signal
Without an indicator informing the driver of an inoperable turn signal, the driver may turn or change lanes without a signal, increasing the risk of crash.
NHTSA Campaign Number: 19V385
Manufacturer Volkswagen
Group of America, Inc.
Components EXTERIOR LIGHTING
Potential Number of Units Affected 23,241
Summary
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Audi Q3 vehicles equipped with LED headlights. An inoperable front turn signal may not illuminate an indicator, failing to alert the driver to the issue. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, “Lamps, Reflective Devices, and Associated Equipment.”
Remedy
Audi will notify owners, and dealers will update the body control module (BCM), free of charge. The recall began June 21, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi’s number for this recall is 97DK.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Audi has a Recall
Compliance Recall
Code: 97DK
REVISION
| Subject | LED Turn Signal/Body Control Module (BCM) Software Noncompliant | ||||||||
| Release Date | June 11, 2019 | ||||||||
| Revision Summary | Added inspection step to check the brake light operation on page 13. | ||||||||
| Affected Vehicles | U.S.A. & CANADA: 2016-2018 MY Audi Q3
Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source.
| ||||||||
| Problem Description | Due to an incorrect software configuration a failure of an LED front turn signal may not be detected and the customer would not be alerted by a fast-flashing of the internal pilot indicator. The turn signals in the exterior mirrors still work as intended. Though an LED turn signal is a lifetime part and has an extremely low failure rate, the regulatory requirements are not met. Loss of turn signal function, without a warning to the driver, could increase the risk of a crash. | ||||||||
| Corrective Action | Update the BCM software. | ||||||||
| Parts Information | Software update only; no parts needed. | ||||||||
| Code Visibility | On or about June 11, 2019, affected vehicles will be listed on the Inventory Vehicle Open Campaign Action report under My Dealership Reports (found on www.accessaudi.com & OMD Web). A list will not be posted for dealers who do not have any affected vehicles.
On or about June 11, 2019, this campaign code will show open on affected vehicles in Elsa. On or about June 11, 2019, affected vehicles will be identified with this campaign code in the VIN Lookup tool at www.audiusa.com and on the NHTSA VIN lookup tool at www.safercar.gov. | ||||||||
| Owner Notification | Owner notification will take place in June 2019. Owner letter examples are included in this bulletin for your reference. | ||||||||
| Additional Information | Please alert everyone in your dealership about this action, including Sales, Service, Parts and Accounting personnel. Contact Warranty if you have any questions.
IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers. | ||||||||
| Claim Entry Instructions
After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order. If customer refused campaign work:
| |||||||||
| Service Number | 97DK | ||||||||
| Damage Code | 0099 | ||||||||
| Parts Vendor Code | 002 | ||||||||
| Claim Type | Sold vehicle: 7 10
Unsold vehicle: 7 90 | ||||||||
| Causal Indicator | Mark labor as causal | ||||||||
| Vehicle Wash/Loaner | Do not claim wash/loaner under this action | ||||||||
| Criteria I.D. | Q3 | ||||||||
Connect battery charger
-AND- Update BCM Software
| |||||||||
Customer Letter Example (USA)
<MONTH YEAR>
<CUSTOMER NAME>
<CUSTOMER ADDRESS>
<CUSTOMER CITY STATE ZIPCODE>
This notice applies to your vehicle: <VIN>
NHTSA: 19V385
| Subject: | Compliance Recall 97DK – LED Turn Signal/Body Control Module (BCM) Software Noncompliant Certain 2016-2018 Model Year Audi Q3 |
Dear Audi Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Audi has decided that certain 2016-2018 model year Audi Q3 vehicles fail to conform to FMVSS 108: Lamps, Reflective Devices, and Associated Equipment. Our records show that you are the owner of a vehicle affected by this action.
| What is the issue? | Due to an incorrect software configuration a failure of an LED front turn signal may not be detected and the customer would not be alerted by a fast-flashing of the internal pilot indicator. The turn signals in the exterior mirrors still work as intended. Though an LED turn signal is a lifetime part and has an extremely low failure rate, the regulatory requirements are not met. Loss of turn signal function, without a warning to the driver, could increase the risk of a crash. |
| What will we do? | To correct this noncompliance, your authorized Audi dealer will update the BCM software in your vehicle. This work will take about an hour to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. |
| What should you do? | Please contact your authorized Audi dealer without delay to schedule this recall repair. For your convenience, you can also visit www.audiusa.com and click on the “Find a Dealer” link to locate a dealer near you and schedule this service. |
| Lease vehicles and address changes | If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records. |
| Can we assist you further? | If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Experience at 1-800-253-2834 or via our “Contact Us” page at www.audiusa.com. |
| Checking your vehicle for open Recalls and Service Campaigns | To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit the Recall/Service Campaign Lookup tool at www.audiusa.com and enter your Vehicle Identification Number (VIN). |
If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle.
Sincerely,
Audi Customer Protection
Customer Letter Example (CANADA)
<MONTH YEAR>
<CUSTOMER NAME>
<CUSTOMER ADDRESS>
<CUSTOMER CITY STATE ZIPCODE>
This notice applies to your vehicle: <VIN>
| Subject: | Compliance Recall 97DK – LED Turn Signal/Body Control Module (BCM) Software Noncompliant Certain 2016-2018 Model Year Audi Q3 |
Dear Audi Owner,
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. Audi has decided that certain 2016-2018 model year Audi Q3 vehicles fail to conform to CMVSS 108: Lamps, Reflective Devices, and Associated Equipment. Our records show that you are the owner of a vehicle affected by this action.
| What is the issue? | Due to an incorrect software configuration a failure of an LED front turn signal may not be detected and the customer would not be alerted by a fast-flashing of the internal pilot indicator. The turn signals in the exterior mirrors still work as intended. Though an LED turn signal is a lifetime part and has an extremely low failure rate, the regulatory requirements are not met. Loss of turn signal function, without a warning to the driver, could increase the risk of a crash. |
| What will we do? | To correct this noncompliance, your authorized Audi dealer will update the BCM software in your vehicle. This work will take about an hour to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. |
| What should you do? | Please contact your authorized Audi dealer without delay to schedule this recall repair. |
| Lease vehicles and address changes | If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records. |
| Can we assist you further? | If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Relations Monday through |
Friday from 8AM to 8PM EST at 1-800-822-2834 or via our “Contact Audi Canada” page at www.audi.ca.
We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle.
Sincerely,
Audi Customer Protection
SEOCONTENT-START
Campaign Work Procedure 97DK Compliance Recall
NOTE
• Damages resulting from improper repair or failure to follow these work instructions are the dealer’s responsibility and are not eligible for reimbursement under this action.
• Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.
Required Tools
Battery Tester/Charger
– GRX3000VAS-
(or equivalent)
Diagnostic Tester
-VAS6150X-
(or equivalent)
NOTE
The VAS6154 or VAS5055 are the preferred diagnostic heads. Using the VAS5054 may cause a SVM failure that could result in control module failure.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2019 Audi of America, Inc. and Audi Canada. All Rights Reserved.
July 2019 97DK Page 6 of 14
Repair Instruction
Section A – Check for Previous Repair
• Enter the VIN in Elsa and proceed to the “Campaign/Action” screen.
TIP
On the date of repair, print this screen and keep a copy with the repair order.
• Confirm the Campaign/Action is open . If the status is closed, no further work is required.
• Note the Applicable Criteria ID for use in determining the correct work to be done and corresponding parts associated.
Proceed to Section B.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2019 Audi of America, Inc. and Audi Canada. All Rights Reserved.
July 2019 97DK Page 7 of 14
Section B – Central Electrics Control Module Software Update
NOTE
Prior to launching the VAS Diagnostic Tester and starting an update, ensure the following conditions are met; The ODIS software is completely up to date.
Refer to the “Alerts” section on ServiceNet home page for the current ODIS version. The battery charger is connected to the vehicle battery and remains connected for the duration of the software update.
• Battery voltage must remain above 12.5 volts for the duration of the software update. Failure to do so may cause the update to fail, which could result in damage to the control module. Control modules damaged by insufficient voltage will not be covered. The screen saver and power saving settings are off.
• Failure to do so may result in the tester entering power save mode during the software update, which could result in damage to the control module. The VAS Diagnostic Tester is plugged in using the supplied power adapters.
• Under no circumstances should the tester be used on battery power alone during the software update. Failure to do so may result in the tester powering off during the update, which could result in damage to the control module. Flash process through “Audi Flashing” not Guided Fault Finding (GFF).
• DO NOT USE Guided Fault Finding (GFF) to perform this flash. Damage caused to control modules while using GFF will not be covered. If using a Bluetooth transmitter head, it is connected to the tester with a USB cable.
• Performing a software update using a Bluetooth connection increases the risk of losing connection during the update, which could result in damage to the control module.
It also greatly increases the time required to perform the update. Requests for additional time or parts will be denied if the GFF log shows the update was performed using Bluetooth. The Bluetooth function of the scan tool is physically switched off .
VAS 6150 & VAS 6150A
(Front panel behind handle)
VAS 6150B
(Right side behind WIRELESS door)
VAS 6150C
(Left side behind SC/EX door)
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2019 Audi of America, Inc. and Audi Canada. All Rights Reserved.
July 2019 97DK Page 8 of 14
WARNING
Radiator Fan(s) may cycle ON high speed during the Update Process! There is a serious risk that personal injury may result if contact is made with spinning fan blades. Keep hands and all objects away from Radiator Fan(s) during Update Process!
TIP
To Update-Programming using SVM, review and follow instructions in Technical Bulletin 2011732: Software Version Management (SVM) Operating Instructions.
The SVM Process must be completed in its entirety so the database receives the update confirmation response. A warranty claim may not be reimbursed if there is no confirmation response to support the claim.
• Open the hood.
• Access the battery charging posts.
• Switch the ignition on.
• Apply the parking brake.
• Switch off all consumers (headlights, heated seats, climate control, etc.).
• Connect the VAS6150X/VAS6160X Diagnostic Tester to the vehicle.
• Start the ODIS program.
• Attach the GRX3000VAS Tester/Charger (or equivalent) to the vehicle battery charging posts.
NOTE
Vehicles with Battery Monitoring Control Module -J367- and/or an EFB Battery:
When connecting the charger to the battery, connect the positive cable to the positive terminal of the battery and connect the negative cable to the grounding lug on the chassis. DO NOT connect the ground cable directly to negative terminal of the battery.
• Turn the hazards on.
CAUTION
The procedure may cancel itself if the hazard warning lights are not switched on. The hazard warning lights prevent the system from switching to bus sleep mode during the update.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2019 Audi of America, Inc. and Audi Canada. All Rights Reserved.
July 2019 97DK Page 9 of 14
• Confirm that scan tool is communicating with the diagnostic head by USB cable.
o If the Bluetooth or WiFi symbol is shown, then disconnect the diagnostic head from the vehicle and reconnect the USB cable to the diagnostic head and then reattach to the vehicle.
• From the home screen of the scan tool highlight “Flash” <1>.
• Follow the on-screen prompts.
NOTE
Operating mode “Flash” must be used. Performing this update using “Diagnosis” (Guided Fault Finding) could result in non-payment of the claim.
• Select “Starting Flashing” and follow the on-screen prompts.
• Select “No RO”.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2019 Audi of America, Inc. and Audi Canada. All Rights Reserved.
July 2019 97DK Page 10 of 14
• Highlight “SVM – Code Input”.
• Select “Perform test”.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2019 Audi of America, Inc. and Audi Canada. All Rights Reserved.
July 2019 97DK Page 11 of 14
NOTE
Using Bluetooth for this action is PROHIBITED!
Damage caused to electronic components (e.g. ECM, TCM, etc.) during the SVM update process is not covered.
• Enter the corrective action code (SVM code) as listed below.
SVM code
97DKA772
• Select “Accept”.
• Follow the on-screen prompts.
NOTE
STOP!
This extra ignition cycle step must be followed, otherwise faults stored during the update may not be cleared upon exiting the Flash program.
• After receiving confirmation that the update completed successfully (green check mark) , the ignition must be turned off for 60 seconds and then turned back on.
NOTE
The update may fail if the following pre-requisites are not met:
• Hazards not on during flash
• Not using Audi Flash to perform the update
• Battery voltage too low or insufficient charger used
• Incorrect diagnostic head used
• ODIS version too low
If the update fails and one of the above pre-requisites was not met:
• Use a different tester that has been freshly rebooted. Prior to retrying the update make sure that you have a charger attached and the battery voltage is at least 12.5V. ODIS must have the latest brand version. ONLY use VAS6154 or VAS5055 diagnostic heads. Hazard flashers turned on. Bluetooth turned off. Then reboot the “0009” module by removing and reinstalling the power supply fuses. Use Audi Flashing operating mode. Once the prerequisites are set, retry the update again.
• Additional time to complete the flash due to pre-requisites not being met will not be covered by this campaign.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2019 Audi of America, Inc. and Audi Canada. All Rights Reserved.
July 2019 97DK Page 12 of 14
• After receiving confirmation that the flash completed successfully, select “Send” to send the diagnostic protocol online.
• Follow the on-screen prompts.
• Click “Flash” to exit the flash session.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2019 Audi of America, Inc. and Audi Canada. All Rights Reserved.
July 2019 97DK Page 13 of 14
• Disconnect the scan tool from the vehicle.
• Check the operation of the rear brake lights.
• If the brake lights do not illuminate on the rear lift gate when operating the brake pedal, but do operate on the bumper :
o Open the rear lift gate.
o Close the rear lift gate.
• The rear brake lights should now operate correctly with the lift gate closed .
• Proceed to Section C.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2019 Audi of America, Inc. and Audi Canada. All Rights Reserved.
July 2019 97DK Page 14 of 14
Section C – Campaign Stamp
Item#: AUD4927ENG
OR
Item # AUD4927FRE
• Once the campaign has been completed, the technician should stamp the repair order.
• Stamps are available for ordering through the Compliance Label Ordering Portal (item# AUD4927ENG or AUD4927FRE
SEOCONTENT-END
3 Affected Products
Vehicle
| AUDI | Q3 | 2016-2018 |
10 Associated Documents
Manufacturer Notices(to Dealers,etc) – Date: June 10, 2019 Repair Available – Compliance Recall 97DK / BCM Software
Recall Acknowledgement
RCAK-19V385-2062.pdf 244.024KB
Remedy Instructions and TSB
RCRIT-19V385-6493.pdf 1172.52KB
ISSUED Owner Notification Letter(Part 577)
ISSUED Owner Notification Letter(Part 577) – PRI
RCONL-19V385-6505.pdf 51.198KB
Recall Quarterly Report #2, 2019-3
RCLQRT-19V385-5826.PDF 211.25KB
Recall Quarterly Report #3, 2019-4
RCLQRT-19V385-2745.PDF 211.343KB
Recall Quarterly Report #1, 2019-2
RCLQRT-19V385-8058.PDF 211.149KB
Manufacturer Notices(to Dealers,etc) – Audi Date: July 10, 2019 Work Procedure Revised – Compliance Recall 97DK / BCM Software
Remedy Instructions and TSB
RCRIT-19V385-3653.pdf 1234.964KB
Latest Recalls Documents
Reprogramming
Overview – Introduction
The Immobilizer is a theft-deterrent device that adds a layer of security to VWGoA vehicles that include the following brands: Audi, Bentley, Lamborghini, and VW. Certain repairs such as replacing emission parts cannot be performed without resetting the immobilizer code for the vehicle. This is done by a technician using the VAS for PC software to synchronize the immobilizer code embedded in the ignition key with other codes resident on parts such as the Transmission Control Module, Engine Control Module, and Instrument Cluster.
Before you can replace an emission part
Whenever you replace an emission-related control module, the immobilizer must be reset using the VAS for PC software. This can only be done if you meet the following requirements:
- You have enrolled into the program (see step 1 - Complete Pass Thru Enrollment Forms)
- You have received an email from VWGoA that contains a Security ID and Password to access the immobilizer application hosted in Germany
- You have received an email from VWGoA that contains a certificate file (e.g. IndepeDeale.30001.300999.pfx)
- You have installed the certificate onto your PC
- You have obtained a J 2534-1 Pass Thru device (see recommended J 2534-1 Pass Thru devices)
- You have performed the steps outlined in VAS for PC Setup
Recommended J 2534-1 Pass Thru devices
Pass thru devices are available for purchase from a recommended Manufacturer for registered workshops to perform Immobilizer functions. The Pass Thru devices that have been tested to work with VAS for PC follow:
Available from ACTIA Corp. https://www.actiaus.com, https://www.passthruxs.com or (734) 266-2083 |
|
Available from Drew Technologies, Inc. https://www.drewtech.com or (734) 222-5228 |
Available from Blue Streak Electronics https://www.bsecorp.com or (905) 669-4812 Email at [email protected] |
|
Available from Dearborn Group Technology https://www.dgtech.com or (248) 488-2080 Email at [email protected] |
Note: Currently, Pass Thru re-programming supports SAE J2534-1 version 4.04 only. Please ensure that you have installed the appropriate driver for your Pass Thru device. For details read the documentation shipped with your device or contact the manufacturer.
Immobilizer-Reprogramming-Instructions
https://erwin.vw.com
https://erwin.audiusa.com
- J2534 Pass-Thru Programmer: TOPDON RLink J2534 is an advanced diagnostic and reprogramming tool that support all J2534 protocols, as well as D-PDU, CAN-FD and DoIP, ensuring compatibility with a wide range of modern vehicles. It offers extensive versatility with support for over 18 major automotive brands, including Chrysler, Ford, GM, Nissan, Toyota, Honda, Subaru, Land Rover/Jaguar, Volvo, Wuling, Volkswagen/Audi, Mercedes-Benz, and BMW. NOTE: Not compatible with Ford IDS diagnostic software
- All-in-One OEM Diagnostics: This J2534 ECU programming tool elevates your automotive repair capabilities to new heights by delivering complete OEM diagnosis. Boasting comprehensive full-system diagnostics, intuitive repair guides, advanced ECU programming and coding, common reset services, a vast library of repair information and more, this all-in-one solution empowers technicians to effortlessly tackle complex vehicle issues with ease. *Not compatible with 24V vehicles
- Proven Performance You Can Trust: Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM reprogramming tool guarantees stable and exceptional performance. Supported by TOPDON's dedicated technical experts with in-depth knowledge of both auto repair and J2534 Pass-Thru programming, the RLink J2534 provides prompt and professional assistance, ensuring a smooth setup and reliable compatibility
- Integrated Excellence, Always Up-to-Date: Featuring the exclusive RLink Platform to provide a streamlined experience with one-click driver installation and management, ensuring flawless integration with your OE software, maintaining the original performance quality. The built-in operation guide makes mastering OE software quick and easy, so you can get started right away. Plus, with lifetime free updates, your diagnostics will stay current with the latest drivers and innovations
- Efficiency Meets Versatility: Engineered to support three CAN channels simultaneously - CAN FD and CAN-CC included, giving you the edge in fast troubleshooting. To perfectly synchronized with the OE software, please diagnose with active subscriptions and make sure your computer system is running a compatible 64-bit Windows version (7, 8, 10 or later) to fully leverage the power of RLink J2534. *We don't provide extra OE software
- Advanced VCI Box, Industry-leading J2534 Pass-Thru Technology: This J2534 Pass-Thru Programmer is designed espically for technicians, independent shop owners, and DIY enthusiasts, enables fast, reliable computer-based programming. It supports all J2534 protocols—including the latest DoIP and CAN FD—ensuring full compatibility with both legacy and next-generation vehicles.
- High-Speed OEM-Level Diagnostics & Programming: Unlock true OEM functionality with comprehensive system diagnostics, guided troubleshooting, coding, adaptations, resets, and programming—all designed to slash repair time. This all-in-one tool eliminates the need for multiple OEM devices, boosting efficiency and cutting costs. Equipped with High-Speed USB, it delivers 10x more data per second than competing solutions
- Coverage for 17 Car Brands & Ultra Reliability: Works seamlessly for Chrysler, for Ford(Forscan), for GM, for Nissan, for Toyota, for Honda, for Subaru(SSM4), for Land Rover/Jaguar, for Volvo, for Wuling, for Volkswagen, for Mercedes-Benz, and for BMW. Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM reprogramming tool guarantees stable and exceptional performance
- User-Friendly RLink Platform & Expert Support: TOPDON’s proprietary driver management platform offers a clean interface and lifetime free updates. Access a rich library of real-world case studies to stay ahead of the curve. Backed by a support team with 10+ years of J2534 and automotive repair experience, we provide one-on-one assistance to resolve any technical issue.
- 6.6 ft USB-C Cable & Portable Storage Case: The RLink J2534 diagnostic tool features a 6.6ft USB 2.0 Cable and a 1.2 ft OBDII Extension Cable, allows to connection your computer easily outside the vehicle. The included handled carry case offers easy portability, storage, and hanging options—keeping your gear clean and ready to go, anywhere.
- [J2534 Pass-Thru Programmer] - TOPDON RLink J2534 is engineered for professional technicians, delivering OEM diagnostic and reprogramming capabilities. It supports all J2534 protocols, CAN-FD, DoIP, D-PDU. Compatible with 17 vehicle brands—such as Chrysler, Ford, GM, KIA, Hyundai, Nissan, Toyota, Honda, Subaru, Mitsubishi, MAZDA, Land Rover/Jaguar, Volvo, Volkswagen/Audi, Mercedes-Benz, and BMW. RLink J2534 can help reduce the cost of purchasing equipment from different brands.
- [All-in-One OEM Reprogramming and Diagnostics] - When seamlessly integrated with OEM diagnostic software, this dongle enables you to perform a wide range of functions, including ECU programming and coding, DTC reading and clearing, active tests, component matching, adaptations, rewriting, guided troubleshooting, and more. This all-in-one tool eliminates the need for multiple OEM devices, significantly boosting work efficiency.
- [Tested, Trusted, and Proven for Accuracy] - TOPDON RLink J2534 is renowned for its reliability, having successfully completed over 10,000 real-vehicle tests. The wealth of data and hands-on experience behind it ensures consistent performance and accurate results. You can trust this tool to deliver optimal performance.
- [One-Click Installation, Continuous Updates] - The exclusive TOPDON RLink platform streamlines installation with a one-click driver setup, allowing you to quickly access OEM software for diagnostic and reprogramming tasks. With lifetime free updates, your RLink J2534 stays current without any additional cost, ensuring reliable performance for the long term. *We don't provide extra OE software.
- [Works with Windows Compatibility and OEM Software Subscription] - The RLink J2534 supports three CAN channels - including CAN FD and CAN-CC, providing advantages in the process of rapid troubleshooting. Compatible with Windows 7, 8 and 10 (64-bit) and higher versions of the system. For full functionality, an active OEM software subscription is required for each supported vehicle brand. Please note that the dongle does not include OEM software, which must be purchased separately to access brand-specific diagnostic and reprogramming features.
- Dual WiFi & 10.1" Touchscreen: Provides a stable, high-speed wireless link 3x faster than bluetooth, and a responsive, professional interface. Topdon ONE obd2 scanner diagnostic tool ensures smooth, non-lagging diagnostic scan, boosting mechanic efficiency
- J2534 Pass-Thru Support: The included ONE VCI supports the J2534 standard, allowing it to function as a pass-thru device when paired with OEM diagnostic software.Through TOPDON’s RLink platform, technicians can perform dealer-level coding, expanding in-house capabilities without investing in multiple factory automotive scan tools
- OE Topology Mapping: Visualize the vehicle’s ECU network exactly as it’s built.Zoom, pan, and highlight specific modules to pinpoint component issues with precision.Topology mapping displays real-time communication between modules
- 50 Plus Service Functions: Covers high-demand services like ADAS calibration, DPF regen, TPMS reset, ABS bleed, and throttle adaptation.Expands your service menu, allows you to charge premium rates, and turns away zero jobs due to lack of tooling. Vehicle-specific functionality may vary
- Advaned ECU Coding: 10 of the most serviced brands in North America, including full ECU coding and flash hidden support for BMW, VW, Au-di, Benz, Porsche, Toyota, Ni ssan and more. Enables module replacement, feature customization, and personal settings with automatic backup or restore.Lets your shop safely offer high-margin customization services, attracting more customers and boosting profit
- Upgraded Connector Design: The connector has been changed to prevent previous issues. If you bought the earlier model and encountered problems, message us for a hassle-free replacement—we've got you covered
- Made for GM, Ford & Chrysler Dealer-Level Access - Gain OEM-level diagnostics, ECU programming, coding, and bidirectional control with official OE software. Perform system resets and module customization across The Big 3 from one compact OBD2 to USB GM, Chrysler, and Forscan tool. *Does not support ECU diagnostics and programming for GM vehicles using DoIP protocol. Please verify compatibility before purchase
- Supports 8+ OE Software Platforms with One Tool - Work seamlessly across Forscan, FJDS, FDRS, Tech2Win, SPS 2, Techline, GDS2, and Witech 2.0. This J2534 pass-thru device lets you switch between platforms in seconds, streamlining workflow and reducing hardware costs. *No OE Software Provided, OE diagnostic software require separate subscriptions
- Reliable Forscan Adapter for Ford Diagnostics - The RLink X3 is a pro-grade Forscan OBD2 adapter, providing a stable connection for Ford, Lincoln, Mazda, and other Forscan software vehicles. Ideal for programming, module coding, and advanced vehicle configuration
- Broad Coverage for 2006 to 2025 GM, Ford & Chrysler Vehicles - Equipped with J2534 and CAN-FD protocols, this OBD2 connector supports model-year 2006 and newer vehicles. Handle the latest CAN-FD control systems with full compatibility across GM, Ford, and Chrysler platforms
- ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
- J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
- TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
- J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
- FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
Last update on 2026-06-02 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.