MIB2 High Scale Software Update Instructions (PR Code 7UH) – 2004-2021 Audi

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© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
91 MIB2 High Scale Software Update Instructions (PR Code 7UH)
91 19 65 2050565/2 June 18, 2019. Supersedes Technical Service Bulletin Group 91 number 18-77 dated February 26, 2018 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
All
2016 – 2020
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
2
–
Revised header (Updated MIB Shortcut key attachment)
1
02/23/2018
Initial publication
The customer’s vehicle has a MIB2 MMI system and requires a software update according to another Technical Service Bulletin.
Technical Background
The MIB2 MMI Radio Plus (PR 7UH) was first introduced starting with the MY2017 A4 models (including the model variants: allroad, S4, etc.). As of Calendar Year 2017, the 2017+ A3 and A4, the 2018 Q5, and 2018 A5 all can be equipped with the MIB2 High Scale MMI system (PR 7UH = Scale System without Navigation).
Note:
A3 models additionally have the MIB2 standard MMI system which does not apply to this TSB.
What’s New?
 Automated Software Update Process for MIB2
 MMI software updates can be downloaded from the MirrorServer
Automated Software Update Process using ODIS
This new generation of MMI systems allows for automated software updates using the ODIS tester. The technician is no longer required to provide any user input during the MMI software update once the update is started.
Using an SVM code, the ODIS tester will perform the following steps:
 Check the installed software and verify an update is available
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© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
 Initiate the MMI software update by entering the red engineering update menu automatically
 Automatically start the update and accept starting all prompts
 Complete the update and accept ending all prompts
 Start the SVM feedback to the SVM server
 Start and complete the SVM coding, parameter setting, and any applicable adaptations.
The update can be performed using the “FLASH” section of ODIS (All Time Units will be documented). Using
Guided Fault Finding is not required. If GFF is already open, then SVM can be accessed using the Special
Functions Menu.
MMI software updates can be downloaded from the Mirror Server using the SD Creator
It is now possible to download the MMI software updates directly to a blank SD card without having to order the
software from the Parts department. This applies to MIB2 and some older MMI3G+ software updates. The SD
card part number listed in ETKA, also listed in the applicable TSB, is required to download the software update
package using the SD Creator program.
For more information about the SD creator, see TSB 2047812: 00 SD Creator: How to setup and use the SD
Creator for obtaining vehicle software updates via the MirrorServer.
Production Solution
Not applicable.
Service
Required equipment:
 ODIS Tester
 SVM code
 MIB2 High Scale Software Update on SD Card (see Required Parts and Tools or Download the software
from MirrorServer using the SD Creator Program)
Time to complete update:
 Approximately 30-60 minutes (includes 20 – 50mins for the software update and 10 minutes for the SVM
work)
General MMI Software Update Process:
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© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
1.
To save time, always verify the customer’s MMI requires the software update before proceeding. In the MMI, go to Menu >> Settings >> Left drawer option >> Version Information (Figure 1). This applies to models using the new MIB2 user interface. The C7 PI uses the old user interface similar to MMI3G+ along with the newer MIB2 hardware. The software version for the older user interface is found under Menu >> Setup MMI >> Version Information.
Figure 1. MIB2 Software Version in MMI with new UI.
2.
Obtain the SD card from the Parts department (see Required Parts and Tools in applicable TSB) and skip to step 3.
OR
Obtain a blank SD card with at least 4GB of space and proceed with installing the SD Creator software and follow all instructions in TSB 2047812: 00 SD Creator: How to setup and use the SD Creator for obtaining vehicle software updates via the MirrorServer.
Tip: Typical setup time to download the data and have a working SD card is about 1-2hrs depending on network speed. Prepare the SD card long before starting the repair.
3.
Connect a charger or battery maintainer to the vehicle that is capable of maintaining the vehicle voltage at the appropriate levels (check the current capacity of maintainer). Turn off all unnecessary battery consumers, such as LED DRL’s, HVAC blower, radio volume mute, etc.).
4.
Follow the steps listed in the attached document “audi_mib_two_high_nav_plus_software_update_instructions.pdf” to complete the update process using Update Method 1: (Preferred method). Using ODIS Flash, enter the SVM code that was provided by the main TSB and follow the instructions in ODIS to start the update process.
Tip: For MIB2 systems there are now two methods for performing software updates. It is no longer required to manually enter the Red Engineering Update menu. MIB2 software updates are now controlled by the SVM code in ODIS. Using this process the update is fully automated.
5.
If there is an outage with SVM, the old method (update method 2) is still available to use, but not preferred.
Update Method 2: (To be used only if SVM server issues occur) Enter the red engineering update menu, insert SD card, perform MMI update, and then perform the SVM documentation feedback (see attached document “audi_mib_two_high_nav_plus_software_update_instructions.pdf”).
6.
Only if Method 2 was used, perform the SVM feedback documentation of the information electronics control module 1, J794 (address word 005F – MMI) with SVM using the SVM code that was provided by the main
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© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
TSB. To access SVM, within ODIS start GFF >> Diagnosis >> Special functions >> Software Version Management >> SVM code input.
Warranty
Claim Type:
 110 up to 48 months/50,000 miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational only.
Service Number:
9196
Damage Code:
0039
Labor Operations:
Method 1: Automated update using ODIS
Check control unit & Test Functionality
9196 0199
10 TU
OR
Method 2: Manual update due to SVM server issues
Program infotainment control unit & Test Functionality
9196 0299
70 TU
Diagnostic Time:
GFF (Method 1 and 2)
0150 0000
Time stated on the diagnostic protocol (Max 100 TU)
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Claim Comment:
As per TSB # (include number from original TSB)
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
See original TSB for the table.
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© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
 TSB 2047812, 00 SD Creator: How to setup and use the SD Creator for obtaining vehicle software updates via the MirrorServer.
All parts and service references provided in this TSB (2050565) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2019 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher.

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