NHTSA ID Number: 10161666
Manufacturer Communication Number: Emailetronbattre
Summary
Removing the e-tron charger properly.
1 Affected Product
Vehicle
| AUDI | A3 ETRON | 2019 |
Step by step removal of the charger of the e-tron
Technicians:
If you are struggling with the removal of the charger of the e-tron, after charging is complete, this guide is for you.
The number in parenthes are referring to this attachment which is an extraction from the owner’s manual.
Tips, sequence to release charge plug from vehicle:
1. Make sure:
- key is off (in case customer was waiting inside for charging to finish)
- pre air conditioning is not activated manually
- pre air conditioning is not activated via scheduled activation
2. Open driver door (if already open, close it and open again)
3. Press charge door release button (1)
4. Observe color of charge indicator (2)
- Wait until going from green to white to off and the pin actuator can be heard to release.
- If stays green, push button again and wait for the light to go off and the pin actuator can be heard to release
5. Press button on top of charge plug to release and pull charge plug out
6. If still not releasing wait 5 minutes and try again with 1.-5
7. If still not releasing pull fuses #5 and 11 on Fuse Panel J -SJ5
8. If still not successful, gently pull yellow emergency release cable, to retract locking pin. Hold yellow cable, then press release button on top of the charge plug to release and pull out
How to prevent the issue with charge plug release:
1. A setting in the MMI screen need to be changed:
- Main scree => Vehicle => Climate control => select small temperature gauge symbol in upper right section => settings (“wheel” upper right) => unselect (disable) “Start air conditioning after unlocking”. Button position “off”, in left position.
2. Make sure key is off
3. Do not activate climate control either manually or via scheduled activation (pre conditioning).
CW 25 | June 2019
- ❤ [9X FASTER Than Portable Level 1 EV Charger, Equipped with Nema 14-50 plug, Install The 6AWG Power Outlet Cord]: Provides up to 46 m/h charging speed via hardwired connection (48 amp) or up to 38 m/h via the NEMA 14-50 plug (40 amp). Professional installation recommended for optimal safety and performance. (1.The input side belongs to the electrician electric automobile regulation scope, need to use three 6AWG cable wires for 48A; 2.The charging cable belongs to the automotive connector certification standard, so the 8AWG cable can meet the 48A.)
- ❤ [Features a J1772 Connector for All North America J1772 EVs/PHEVs. For Tesla EVs/Nacs Connector Cars, This will Require an j1772 to Tesla Adapter]: Compatible with Ford, GM, Nissan, Audi
, Kia, Honda
, BMW
, Kia, Hyundai, Gmc, Chevy, etc. [Not fits for Tesla cars/Nac connector cars-Kia EV6 2025/EV9,Ariya 2025&2025 loniq 5(J1772 to Tesla adapter needed)]. [9X Faster Charging with ETL, FCC Listed, Meets the Safety Criteria Defined by: SAE J1772, UL2231-1/-2, UL 991, UL 2231, UL 2251, UL1998 and UL 2594]: Say goodbye to slow level 1 ev charger, enjoy safe charging and 9X faster charging. - ❤ [Up to 11.5kWh High Speed Charging, Adjustable Amperage from 24A to 48A & Requires ≥60A Circuit Breaker if Charge 48A]: Maximum current output of 48 Amps for 60A circuit breaker, 40 Amps for 50A circuit breaker (Please pull out the charging gun, long press "A" button to change the current). You can also adjust the current/amperage by APP before the charging.
- ❤ [2 Operating Modes: Plug-charge(The Default Setting) or APP Start Mode & Smart Touch Screen]: The LED Screen Clearly show the Amperage, charging speed, input voltage, delay time, etc. For the touch buttons: 1. Pull out the charging gun before press the button, otherwise no respond; 2. Long press "Ⓐ" or "Time" button to adjust the amperage from 24A to 48A freely or Set the charging start time; 3. You can do "factory reset" if doesn't charging.
- ❤ [Smart WIFI APP, You can Set the Charging Period]: Check the charging cost, history, fully-charged notification, track the charging status, during off-peak period, etc. ❤ [Wi-Fi Reset/Factory Reset Function, Add New Device Quickly]: If you can't find your device or you have replaced a new phone, just pull out the charging gun, simultaneously long press the Ⓐ button and time adjustment button on the product screen until it shows "Factory Reset", then re-start your device.
- ❤ [Equipped with Nema 14-50 plug 240V, Compatible with 110-120V Nema 5-15p to 14-50r EV Adapter(Not packaged) or the other EV Adapter Cable]: Suggest install the 240V Nema 14-50 plug-in socket. [Kindly Note When Using the 5-15P Adapter]: 1. The RV Adapter cable doesn't work for EV chargers, please order the correct EV adapter cable. 2. It will become slow level 1 ev charging and some cars may drop to 12A, the max charging rate is 1.32-1.8kW(110V*12A-120V*15A).
- ❤ [Features a J1772 Connector for All North America J1772 EVs/PHEVs. For Tesla EVs/Nacs Connector Cars, This will Require an j1772 to Tesla Adapter]: Compatible with Ford, GM, Nissan, Audi
, Kia, Honda
, BMW
, Kia, Hyundai, Gmc, Chevy, etc. [Not fits for Tesla cars/Nac connector cars-Kia EV6 2025/EV9,Ariya 2025&2025 loniq 5(J1772 to Tesla adapter needed)]. [6X Faster Charging with ETL, FCC Listed, Meets the Safety Criteria Defined by: SAE J1772, UL2231-1/-2, UL 991, UL 2231, UL 2251, UL1998 and UL 2594]: Say goodbye to slow level 1 ev charger, enjoy safe charging and 6X faster charging. - ❤ [Up to 7.68kWh High Speed Charging, Adjustable Amperage from 16A to 32A & Requires a 20A to 40A circuit]: Maximum current output of 32 Amps for 40A circuit breaker, 24 Amps for 30A circuit breaker, or 16 Amps for 20A circuit breaker (Please pull out the charging gun, long press "A" button to change the current). You can also adjust the current/amperage by APP before the charging.
- ❤ [2 Operating Modes: Plug-charge(The Default Setting) or APP Start Mode & Smart Touch Screen]: The LED Screen Clearly show the Amperage, charging speed, input voltage, delay time, etc. For the touch buttons: 1. Pull out the charging gun before press the button, otherwise no respond; 2. Long press "Ⓐ" or "Time" button to adjust the amperage from 16A to 32A freely or Set the charging start time; 3. You can do "factory reset" if doesn't charging.
- ❤ [Smart WIFI APP, You can Set the Charging Period]: Check the charging cost, history, fully-charged notification, track the charging status, during off-peak period, etc. ❤ [Wi-Fi Reset/Factory Reset Function, Add New Device Quickly]: If you can't find your device or you have replaced a new phone, just pull out the charging gun, simultaneously long press the Ⓐ button and time adjustment button on the product screen until it shows "Factory Reset", then re-start your device.
- Adjustable Current Modes: Choose from 12A or 16A to match your home circuit breaker — no electrician needed. Level 2 charging via NEMA 6-20P (240V, up to 3.84kW); Level 1 via included NEMA 5-15 adapter (120V, 1.44kW). ETL and FCC Certified for reliable residential charging.
- Wide EV Compatibility: Compatible with all SAE J1772 EVs and PHEVs — including Ford Mustang Mach-E, Chevy Bolt, Chevy Volt, Nissan Leaf, Kia EV6, Hyundai Ioniq 5, Audi
e-tron, BMW
i4, and more. Check your vehicle's J1772 inlet before purchase for Tesla models. - Smart Charging Monitor: Set a 1–12 hour delay timer via the LCD screen to schedule charging during off-peak electricity hours and reduce energy costs. LED indicators show real-time power, connection, and charging status, with instant fault alerts for safe monitoring.
- Complete Safety System: Built-in protection against power surge, current leakage, grounding fault, overvoltage, undervoltage, overcurrent, overheating, and over-charging, with auto shutoff at full charge to support battery longevity. Designed to meet ETL certification safety standards.
- All-Weather Durability: The control box carries an IP66 rating for protection against rain, snow, and dust, with an operating range of -22°F to 122°F (-30°C to 50°C). The 25FT cable, carrying bag, and wall mount holder support home garage, driveway, and travel charging setups.
- Charge with Confidence: ChargePoint builds reliable, flexible EV charging stations for home, business, and fleets. Get 24/7 support and access to hundreds of thousands of North American charging locations.
- Charge Smart: With the user-friendly ChargePoint Mobile App, you can control your electric car charger, manage reminders, connect to smart home devices, find stations, get data and charging info, and access the latest features. Note: WiFi is needed for certain functionalities and troubleshooting steps if connectivity issues arise.
- Vast Network: Wherever you go, ChargePoint’s network includes 274k+ stations across North America and Europe and 565k+ roaming partner stations.
- Safe & Durable: Rely on this UL-certified EV charger for safe home charging. It can be installed indoors or outdoors by an electrician and includes a cold-resistant cable.
- Fast & Powerful: This EV charger charges 9× faster than a 120V outlet, delivering up to 45 mi/hr., dependent upon your vehicle. It features a J1772 connector for all non-Tesla EVs and requires a 20A or 80A circuit. For Tesla EVs, this will require an adapter.
- Lectron Level 1 EV Charger - ETL Certified, 120V, 15 Amp, 16 ft Extension Cord & J1772 Cable - Portable Electric Car Charger for J1772 EVs with NEMA 5-15 Plug
- CONVENIENT OVERNIGHT CHARGING - The Lectron 15 Amp EV Charger is a more affordable and faster charging option compared to other Level 2 EV chargers, delivering an extra 40-50 miles of overnight charge at home — without breaking the bank
- J1772 COMPATIBILITY – Designed for EVs and plug-in hybrids with a standard J1772 charging inlet. Not a Tesla-native charger; Tesla vehicles require a compatible J1772-to-Tesla adapter. Please confirm vehicle inlet and adapter compatibility before purchase.
- SAFE AND RELIABLE - FCC and ETL certified (UL2594 standard) for safety with overvoltage, overcurrent, and short circuit protection; Energy Star certified for efficiency; IP65 rated for dust and water resistance
- PORTABLE CONVENIENCE - Whether you're on a road trip or visiting a friend, you can easily plug in your EV and charge with our portable EV charger. Please refer to the included User Manual for complete operating instructions and compatibility requirements
This product presentation was made with AAWP plugin.





