Step By Step Removal Of The Charger Of The E-tron

NHTSA ID Number: 10161666

Manufacturer Communication Number: Emailetronbattre

Summary

Removing the e-tron charger properly.

1 Affected Product

Vehicle

AUDI

A3 ETRON

2019

Step by step removal of the charger of the e-tron

Technicians:

If you are struggling with the removal of the charger of the e-tron, after charging is complete, this guide is for you.

The number in parenthes are referring to this attachment which is an extraction from the owner’s manual.

Tips, sequence to release charge plug from vehicle:

1. Make sure:

key is off (in case customer was waiting inside for charging to finish)
pre air conditioning is not activated manually
pre air conditioning is not activated via scheduled activation

2. Open driver door (if already open, close it and open again)

3. Press charge door release button (1)

4. Observe color of charge indicator (2)

Wait until going from green to white to off and the pin actuator can be heard to release.
If stays green, push button again and wait for the light to go off and the pin actuator can be heard to release

5. Press button on top of charge plug to release and pull charge plug out

6. If still not releasing wait 5 minutes and try again with 1.-5

7. If still not releasing pull fuses #5 and 11 on Fuse Panel J -SJ5

8. If still not successful, gently pull yellow emergency release cable, to retract locking pin. Hold yellow cable, then press release button on top of the charge plug to release and pull out

How to prevent the issue with charge plug release:

1. A setting in the MMI screen need to be changed:

Main scree => Vehicle => Climate control => select small temperature gauge symbol in upper right section => settings (“wheel” upper right) => unselect (disable) “Start air conditioning after unlocking”. Button position “off”, in left position.

2. Make sure key is off

3. Do not activate climate control either manually or via scheduled activation (pre conditioning).

CW 25 | June 2019

https://www.nhtsa.gov/recalls?nhtsaId=10161666

https://static.nhtsa.gov/odi/tsbs/2019/MC-10161666-0001.pdf

⬇ Download PDF (7.26 MB)

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