December 6, 2019 NHTSA CAMPAIGN NUMBER: 19V866000
Clutch Can Fail to Engage Causing a Loss of Power
A decrease in transmission oil pressure can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash.
NHTSA Campaign Number: 19V866
Manufacturer Volkswagen
Group of America, Inc.
Components POWER TRAIN
Potential Number of Units Affected 2,167
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission. Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a decrease in oil pressure.
Remedy
Volkswagen will notify owners, and dealers will update the transmission software, free of charge. The software remedy is currently under development. The recall is expected to begin February 4, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 34J6.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Volkswagen has a Recall
Safety Recall
Code: 34J6 – Interim Repair
| Subject | Mechatronic Accumulator Housing | ||||||||||||
| Release Date | November 24, 2020 | ||||||||||||
| IMPORTANT INFORMATION | THIS INTERIM REPAIR APPLIES ONLY TO VEHICLES THAT ARRIVE AT YOUR DEALERSHIP WITH SPECIFIC FAULTS OUTLINED IN THE WORK INSTRUCTIONS. | ||||||||||||
| Affected Vehicles |
Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source.
| ||||||||||||
| Problem Description | Hairline cracks may develop in the accumulator housing of the transmission (mechatronic unit), leaking and leading to insufficient transmission oil pressure. If this happens, the transmission warning light will illuminate in the instrument panel. If the warning light is ignored and the vehicle is driven, the clutch may not engage. There could be a sudden loss of power to the wheels, potentially leading to a vehicle crash. | ||||||||||||
| Interim Corrective Action | This circular will provide claiming and repair instructions in the event a vehicle arrives with specific faults in control unit 0002 prior to the release of the 34J6 Safety Recall final remedy. | ||||||||||||
| Precautions | Customers are advised: Do not ignore the transmission warning light if it comes on. If the light comes on, owners are advised to contact an authorized Volkswagen dealer without delay to have the vehicle inspected. Please refer to the vehicle owner’s manual for more information on warning lights. | ||||||||||||
| Code Visibility | On or about December 20, 2019, the campaign code was applied to affected vehicles. | ||||||||||||
| Owner Notification | A second interim owner notification will take place in November 2020. Owner letter examples are included in this bulletin for your reference. | ||||||||||||
| Additional Information | Please alert everyone in your dealership about this action, including Sales, Service, Parts and Accounting personnel. Contact Warranty if you have any questions.
IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers. Fill out and affix Campaign Completion Label (CAMP 010 000) after work is complete. Labels can be ordered at no cost via the Compliance Label Ordering portal at www.vwhub.com. |
Claim Entry Instructions
| After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order.
If customer refused campaign work:
| |||
| Service Number | 34J6 | ||
| Damage Code | 0099 | ||
| Parts Vendor Code | WWO | ||
| Claim Type | Sold vehicle: 7 10
Unsold vehicle: 7 90 | ||
| Causal Indicator | Mark mechatronic* as causal part | ||
| Vehicle Wash/Loaner | Do not claim wash/loaner under this action
U.S.A.: Loaner/rental coverage cannot be claimed under this action. However, loaner/rental may be covered under the mobility program. Please refer to the Volkswagen Canada: Loaner/rental coverage cannot be claimed under this action. Please refer to t Volkswagen | ||
| Criteria I.D. | 01 | ||
| LABOR | |||
| Labor Op | Time Units | Description | |
| 3511 19 99 | 340 | Replace mechatronic | |
| 0150 00 50 | Time stated on diagnostic protocol | GFF Diagnosis and operations | |
| PARTS | |||
| Quantity | Part Number | Description | |
| 1.00 | 0CG325025B *** | See ETKA – Mechatronic* | |
| 3.00 | 01X301127C | Round Hd. Screw | |
| 1.00 | 5C0998152 | Repair Kit | |
| Up to 0.30 | G 004000M2 | Oil For Hydraulic System and Power Steer | |
| Up to 40.00 | G 013A8JS0 | Coolant | |
| 2.00 | G 055512A2 | Transm. Oil | |
| 4.00 | WHT001922 | Bolt, with Polygon Socket Hd. | |
Customer Letter Example (USA) SECOND INTERIM LETTER – NOVEMBER 2020
| <MONTH YEAR> | This notice applies to your vehicle: <VIN> |
| <CUSTOMER NAME> | <MODELYEAR> <BRAND> <MODEL> |
| <CUSTOMER ADDRESS> | NHTSA: 19V866 |
| <CUSTOMER CITY STATE ZIPCODE> | Volkswagen Recall: 34J6 – Mechatronic Accumulator Housing |
SECOND NOTICE – INTERIM SAFETY RECALL NOTICE FOR YOUR VEHICLE A recall repair is expected to be available in March 2021
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Volkswagen has decided that a defect, which relates to motor vehicle safety, exists in certain Volkswagen vehicles. Our records show that you are the owner of a vehicle affected by this action.
Recall Description: Hairline cracks may develop in the accumulator housing of the transmission (mechatronic unit), leaking and leading to insufficient transmission oil pressure. If this happens, the transmission warning light will illuminate in the instrument panel. If the warning light is ignored and the vehicle is driven, the clutch may not engage. There could be a sudden loss of power to the wheels, potentially leading to a vehicle crash.
What you should do:
- As long as your vehicle is functioning normally, there is nothing you need to do now. We will send you another letter as soon as your dealer has the parts on hand to complete this recall work on your vehicle.
- If the transmission warning light illuminates in the instrument panel, immediately contact your authorized Volkswagen dealer and request a diagnostic service appointment under Safety Recall 34J6. Do not ignore the transmission warning light if it comes on.
- If diagnosis shows that the transmission warning light is on due to specific fault code(s) related to the recall issue described above, your dealer will order the necessary parts to fix your vehicle. In this case, both the diagnosis and repair will be completed for you free of charge. A repair performed in this case will remove the safety defect from your vehicle, and you will not need to return again for repairs under this safety recall.
- If the transmission warning light is on for reasons unrelated to this recall (specific fault codes are not present at the time of diagnosis), your dealer will advise about the repairs that are needed, and tell you what the diagnosis and repair costs will be. In cases where necessary repairs are not recall-related, customers should be prepared to cover costs related to both diagnosis and repair. Depending on the repairs required, you may still need to return at a later date for repairs under this safety recall.
We apologize for any inconvenience you may experience due to this issue, however your safety and that of your passengers remains our top priority.
Sincerely,
Volkswagen Customer Protection
Customer Letter Example (Canada) SECOND INTERIM LETTER – NOVEMBER 2020
| <MONTH YEAR> | This notice applies to your vehicle: <VIN> |
| <CUSTOMER NAME> | <MODELYEAR> <BRAND> <MODEL> |
| <CUSTOMER ADDRESS> | Transport Canada Recall: 2019-610 |
| <CUSTOMER CITY STATE ZIPCODE> | Volkswagen Recall: 34J6 – Mechatronic Accumulator Housing |
SECOND NOTICE – INTERIM SAFETY RECALL NOTICE FOR YOUR VEHICLE A recall repair is expected to be available in March 2021
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Our records show that you are the owner of a vehicle affected by this action.
Recall Description: Hairline cracks may develop in the accumulator housing of the transmission (mechatronic unit), leaking and leading to insufficient transmission oil pressure. If this happens, the transmission warning light will illuminate in the instrument panel. If the warning light is ignored and the vehicle is driven, the clutch may not engage. There could be a sudden loss of power to the wheels, potentially leading to a vehicle crash.
What you should do:
- As long as your vehicle is functioning normally, there is nothing you need to do now. We will send you another letter as soon as your dealer has the parts on hand to complete this recall work on your vehicle.
- If the transmission warning light illuminates in the instrument panel, immediately contact your authorized Volkswagen dealer and request a diagnostic service appointment under Safety Recall 34J6. Do not ignore the transmission warning light if it comes on.
- If diagnosis shows that the transmission warning light is on due to specific fault code(s) related to the recall issue described above, your dealer will order the necessary parts to fix your vehicle. In this case, both the diagnosis and repair will be completed for you free of charge. A repair performed in this case will remove the safety defect from your vehicle, and you will not need to return again for repairs under this safety recall.
- If the transmission warning light is on for reasons unrelated to this recall (specific fault codes are not present at the time of diagnosis), your dealer will advise about the repairs that are needed, and tell you what the diagnosis and repair costs will be. In cases where necessary repairs are not recall-related, customers should be prepared to cover costs related to both diagnosis and repair. Depending on the repairs required, you may still need to return at a later date for repairs under this safety recall.
We apologize for any inconvenience you may experience due to this issue, however your safety and that of your passengers remains our top priority.
Sincerely,
Volkswagen Customer Protection
SEOCONTENT-START
Repair Overview
Replace the mechatronics ONLY if the vehicle arrives with one or more of the following faults in control unit 0002 prior to the release of the 34J6 Safety Recall final remedy.
• P17BF: Hydraulic pump. Anti-play protection
• P0841: Transmission Fluid Pressure Sensor/Switch A Range/Performance
• P189C: Function restriction due to insufficient pressure build-up
One of more of these faults MUST be present for these instructions to apply.
If any of these required faults are not present, replacement of the mechatronic will not be covered under this action. Each claim for a mechatronic will be reviewed. If the required faults are not present in GFF Paperless, the claim will be rejected.
NOTE
• These repair instructions may differ from the labor operations and labor times listed in ELSA.
• Damages resulting from improper repair or failure to follow these work instructions are the dealer’s responsibility and are not eligible for reimbursement under this action.
• This procedure must be read in its entirety prior to performing the repair.
• Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not identically match all affected vehicles.
• Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.
• When working during extreme temperatures, it is recommended that the vehicle be allowed to acclimate inside the shop to avoid temperature-related component damage/breakage.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 7 of 47
Parts Information
Quantity
Part Number
Part Description
1
SEE ETKA
Mechatronic
3
01X-301-127-C
Mechatronic Bolt
1
5C0-998-152
Repair Kit
1
G -004-000-M2
Hydraulic Fluid
2.0 L
G -055-512-A2
Transmission Fluid
4
WHT-001-922
Mechatronic Bolt
See ELSA/ETKA
Coolant
NOTE
The specified part numbers reflect the status at the start of this service action. Interim updates made in ETKA can cause a listed part number to become unavailable. In this case, the new part number specified in ETKA should be used.
Required Tools
Battery Tester/Charger
– GRX3000VAS-
(or equivalent)
Diagnostic Tester
-VAS6150X/6160X-
(or equivalent)
Hose Clamps – Up To 25mm
-3094-
(or equivalent)
Guide Bolt – Mechatronic
-T10406-
Assembly Lever – Mechatronic
-T10407-
Suction Pump
-VAS5226-
(or equivalent)
Continued on next page
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 8 of 47
Used Oil Collection and Extraction Unit
-SMN372000-
(or equivalent)
Oil Filler
-VAS6262A-
Adapter For Oil Filling
-VAS6262/4-
Oil Filler – Adapter
-VAS6262/7-
Guide Pins
-T10093-
Shop Crane
-VAS6100-
(or equivalent)
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 9 of 47
Repair Instruction
Section A – Check for Previous Repair
TIP
If Campaign Completion label is present, no further work is required.
• Enter the VIN in Elsa and proceed to the “Campaign/Action” screen.
TIP
On the date of repair, print this screen and keep a copy with the repair order.
• Confirm the Campaign/Action is open <arrow 1>. If the status is closed, no further work is required.
• Note the Applicable Criteria ID <arrow 2> for use in determining the correct work to be done and corresponding parts associated.
CRITICAL REPAIR STEP
STOP!
If multiple software update Campaign/Actions are open, they must be performed in order of the Start date <arrow 3>. The oldest should be performed first.
• All Safety Recalls must be completed prior to completing this campaign.
• Proceed to Section B.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 10 of 47
Section B – Evaluating TCM Faults
• Using GFF Diagnosis, check control unit 0002 for faults.
• If one or more of the following faults are set in control unit 0002: P17BF, P0841 or P189C
o The mechatronic requires replacement.
o Proceed to Section C.
• If additional faults are set in control unit 0002 and P17BF, P0841 or P189C are also set:
o Contact Volkswagen Technical Assistance.
• If faults P17BF, P0841 or P189C are not present in control unit 0002:
o No work can be performed under the campaign at this time.
o The diagnosis and repair of faults will not be covered under this action.
o No claim can be entered for this action at this time.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 11 of 47
Section C – Replacing Mechatronic
WARNING
Read and follow the information below when de-energizing the high-voltage system to reduce the risk of fatal injury.
• Only a qualified technician (high-voltage technician) should disable the high-voltage electrical system.
• The High-Voltage Technician (HVT) makes sure the system is de-energized and cannot be re-energized again.
• The high-voltage technician assures that the system cannot be re-energized again by safely storing the key, the High-Voltage System Maintenance Connector -TW- and the pilot line connector.
• The High-Voltage Technician (HVT) puts a sign on the vehicle saying the voltage is disabled.
• Only hybrid electrically instructed persons may perform all work (maintenance, tire changing, Convenience System) on vehicles with a high-voltage system. If there is any uncertainty, discuss with the responsible high-voltage technician.
• A high-voltage technician must disable the system before any work can be performed on the high-voltage electrical system or any other service work to the body.
• Only a High-Voltage Expert (HVE) may perform repairs to the vehicle if it is not possible to disable the high-voltage electrical system.
• Individuals with electrical medical equipment must not work on vehicles with a high-voltage electrical system. Examples of electrical medical equipment include pain medication pumps, implanted heart defibrillators, pacemakers, insulin pumps and hearing aids.
WARNING
Working with high-voltage cables:
• Do not support yourself or lay tools on the high-voltage cable or on any of its components.
• When working near high-voltage components and high-voltage cables, do not use tools that generate heat, that have sharp edges or that are used for cutting or shaping, such as welding, soldering, hot air or thermal adhesive equipment.
• When working near high-voltage components and high-voltage cables, do not use tools that generate heat such as welding, soldering, hot air or thermal adhesive equipment.
• Do not excessively bend or flex high-voltage cables.
• Always contact a High-Voltage Technician (HVT) if there are questions or if something is not clearly understood.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 12 of 47
WARNING
The system is under pressure.
The DSG Transmission Mechatronic -J743- has a pressure reservoir that can hold up to 60 bar (870 psi) pressure.
The cover on the DSG Transmission Mechatronic -J743- and the pressure reservoir may not be opened.
CAUTION
Danger of causing damage to the transmission.
Do not let the engine run when the DSG Transmission Mechatronic -J743- is removed or when there is no transmission fluid in the engine. Do not tow the vehicle either.
NOTE
• Review the General Repair Information in ELSA: Repair Manual > Drivetrain > Direct Shift Gearbox > 00 General, Technical Data > Repair Information
• The dual clutch is self-adjusting. Vibrations can affect the adjusting tool. In addition, when the Mechatronic is removed, the “abrupt pulling away” of the Assembly Lever Mechatronic -T10407- among the engaging levers will have a negative effect on the adjusting tool.
• After unpacking or installing, do not dispose of the packaging and the ventilation pipe cap of a new Mechatronic. They are required for returning the removed Mechatronic.
• The fluid in a new Mechatronic is already filled correctly. Do not drain out any fluid.
• Secure the rear lid so that it cannot close because the battery is going to be disconnected.
NOTE
Access to the luggage compartment when the power is off is possible, but with difficulty.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 13 of 47
De-energize the high-voltage system:
• Perform a full GFF scan.
• Select the “Test Plan” tab.
• Select the “Select Individual Tests” button.
• Select the test plan by following the path:
o Body (Repair Group 01; 27; 50 through 97)
o Interior/Exterior Electrical System (Repair group 01; 27; 50 – 97)
o 01 – OBD
o 8C – hybrid battery management | J840
o 8C – hybrid battery energy management, functions
o De-energizing the high-voltage system
• Pay close attention to the test plan instructions when de-energizing the high-voltage system.
NOTE
The wording of the ODIS test plans may differ from these instructions.
• Save the diagnostic session.
Prepare mechatronics for removal:
• Move the selector lever into »P«.
• Connect the Vehicle Diagnostic Tester and turn on the ignition.
• Select Guided Functions.
• Select Move Gear Selector Into -Neutral- under “7-speed DSG® transmission”.
• Turn off the ignition.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 14 of 47
Remove fan shroud:
• Remove noise insulation.
• Remove the bolts at the top of the fan shroud <1>.
• Release and disconnect the connector <arrow>.
• Remove the bolts at the bottom of the fan shroud <2>.
• Remove the fan shroud downward.
Drain the coolant:
WARNING
Risk of burning due to hot steam and hot coolant.
• When engine is warm, the cooling system is under pressure.
• Reduce pressure by covering coolant expansion tank cap with cloths and carefully opening.
• Remove the cap <arrow> from the coolant reservoir.
• Place a drip tray underneath the vehicle.
TIP
Removing the coolant reservoir cap before raising the vehicle is recommended.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 15 of 47
• Disconnect the connector <2> on the Engine Coolant Temperature Sensor on Radiator Outlet -G83-.
• Open the clamp <1>.
• Remove the left coolant hose at the bottom of the radiator and drain the coolant.
• After the coolant is drained, reconnect left coolant hose and reconnect connector.
Disconnect hood release cable:
• Remove left plenum chamber cover.
• Remove the cover for the cable coupling <2> above the headlamp on the driver side from the lock carrier.
• Remove the cover <2> from the cables <1 and 3> in direction of <arrows a>.
• Move the cable <1> 90° in direction of <arrow b> and then remove it <1> from its mount <3> in direction of <arrow c>.
NOTE
During reassembly, make sure the grommets <4 and 5> are installed correctly when installing the cable <3>.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 16 of 47
Remove radiator grill:
• Remove the bolts <3>.
• Remove the radiator grille <1> from the front bumper cover <2> in direction of <arrow a>.
Remove front bumper cover:
• Remove the bolts <2> in the wheel housing (pointing upward) on the left and right sides.
• Remove the left and right wheel housing liner bolts <3>.
• Remove the bolts <4> from underneath.
• A second technician is required for the rest of the removal procedure.
• Pull the front bumper cover <1> out of the guides on the left and right sides of the fender in direction of <arrows a>.
• Remove the front bumper cover <1> in direction of <b arrows> from the vehicle. A second technician is needed for this.
• Disconnect the connectors from any electrical components.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 17 of 47
Bring lock carrier into service position:
• Remove the left and right bolts <3> on the back of the headlamp.
• Remove only one bolt <4> from the left and right longitudinal members.
• Install the -T10093- into the holes in the left and right longitudinal member where the bolts were.
• Remove the remaining bolts <4> in the left and right longitudinal members.
• Have a second technician hold the hood and support rod.
• Remove the upper left and right bolts <3> from the retaining brackets <2>.
• Pull the lock carrier and attachments <1> forward approximately 10 cm on the -T10093- <arrows>. Be careful of the wires on the lock carrier.
• Disconnect the connectors if necessary.
• Disconnect the charge pressure hoses if necessary.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 18 of 47
Remove damper cover:
• Unclip and remove the damper cover <1> upward from the retainers <arrows>.
• Squeeze the locking ring <arrows> on both sides and remove the air lines <1 and 2> from the damper <3>.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 19 of 47
• Remove the damper <1> upward from the rubber bushings <arrows>.
Disconnect the 12V battery:
• Turn off the ignition and all electrical equipment and remove the ignition key.
• Disconnect the battery ground cable terminal clamp <3> on the battery negative terminal.
Remove the Electric Drive Power and Control Electronics -JX1-:
• Be careful not to damage the red warning label on the Electric Drive Power and Control Electronics -JX1-.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 20 of 47
• Remove the cover <1>.
• Remove the screws <2> and then remove the cover <1> from the Electric Drive Power and Control Electronics -JX1-.
• Remove the cover from terminal 30/terminal 31.
• Unscrew and remove terminal 30/terminal 31 <2>.
• Remove the connector <1>.
• Remove bolt <3> and loosen the potential equalization cable <1> from the Electric Drive Power and Control Electronics -JX1-.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 21 of 47
• Disconnect and remove the Electric A/C Compressor High-Voltage Cable -P3- <2>.
• Remove the bolts <arrows> on the cover <1> and then remove the cover <1>.
CAUTION
Be careful not to damage the seal inside the cover.
• Remove the bolts from the high-voltage connections <arrows>.
• Remove the bolts from the high-voltage cables <2 and 3>.
• Pull the high-voltage cables <1> carefully with light movements out of the Electric Drive Power and Control Electronics -JX1-.
CAUTION
Be careful not to damage the seals on the high-voltage cables.
• Clamp off both coolant lines <2 and 3> with Hose Clamps -3094- <1 and 4>.
• Open and remove both hose couplings <5>.
• Catch the escaping coolant in a suitable container.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 22 of 47
• Remove the screws <arrows> and then remove the Electric Drive Power and Control Electronics -JX1- <1> from the bracket.
Remove bracket for JX1:
• Remove the high voltage cables bracket from the transmission housing.
• Remove bolts <arrows>.
• Remove the bracket <1> for the JX1.
Disconnect connector:
• Disconnect the connector <1> from the valve <2> on the Mechatronic and pull the wiring harness from the front bracket on the transmission.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 23 of 47
Disconnect hydraulic line:
• Remove the clamp <2> from the Mechatronic.
• Seal the hydraulic line connection <2> immediately with new sealing plugs <3> from the Repair Kit 5C0-998-152. Preferably the hydraulic fluid should remain in the line if possible, to prevent the fluid from getting dirty.
• Remove the cap <1> from the Mechatronic. The bleeder <2> remains on the ventilation <3> while doing this.
• The bleeder <2> must be removed so that no hydraulic fluid can leak out of the Mechatronic.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 24 of 47
• Seal the breather <1> with a plug so that no fluid can leak out <arrow>.
• If equipped remove the cover over the engaging levers.
CAUTION
Risk of damaging transmission components.
Never touch the contacts in the transmission connector. The electrostatic discharge will damage the control module and Mechatronic.
• To electrostatically discharge, touch the Ground (GND) (without glove).
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 25 of 47
• Disconnect the connector <1> for the DSG Transmission Mechatronic -J743- by pulling the locking mechanism upward in direction of <arrow>.
• Remove the nuts <2 and 3> from the double bolts.
• Remove the bracket for the electric wires from the transmission.
• Place the Used Oil Collection and Extraction Unit -SMN372500- underneath.
• Remove the drain plug from the transmission.
• Drain the fluid and then install the drain plug and tighten it to 30 Nm.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 26 of 47
• Unclip Transmission Input Speed Sensor 3 -G641- carefully from the housing in direction of <arrow> with a screwdriver.
NOTE
In the following work step, both engaging levers on the dual clutch are lifted by the Mechatronic valve lifters. Otherwise the engaging levers will jam the Mechatronic by the lifters and then it is not possible to remove the Mechatronic
• Insert the Assembly Lever – Mechatronic -T10407- under the lifter <2> between the transmission housing and both engaging levers <1> in direction of <arrow>, as illustrated.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 27 of 47
• Insert the Assembly Lever – Mechatronic -T10407- just far enough until the groove on it lines up with the rib on the housing <arrows>, as illustrated. Do not insert it all the way.
NOTE
The back of the Assembly Lever must touch the transmission housing.
• Turn the Assembly Lever – Mechatronic -T10407- counter-clockwise 90° <arrow A>, in order to lift the engaging lever off the lifters <1> in direction of <arrow B>.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 28 of 47
• Hold the Assembly Lever – Mechatronic -T10407- against the transmission housing with a screwdriver to prevent it from slipping while turning it.
NOTE
• The Assembly Lever – Mechatronic -T10407- remains inserted between the engaging levers and transmission housing while removing and installing the Mechatronic.
• Press the Assembly Lever – Mechatronic -T10407- against the transmission housing, if necessary.
CAUTION
Risk of damaging transmission components.
• Touch or remove the DSG Transmission Mechatronic -J743- only after having electrostatically discharged yourself by touching a grounded metal object (for example, bare handed with a ground).
• Never touch the contacts in the transmission connector. The control module as well as the Mechatronic can become damaged by the static discharge.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 29 of 47
CAUTION
Risk of damaging the DSG Transmission Mechatronic -J743-.
• Do not loosen the bolts on the cover for the DSG Transmission Mechatronic -J743-.
• Place the removed DSG Transmission Mechatronic -J743- so that no fluid can leak out.
• Do not remove the valve block from the Mechatronic.
• Remove the bolts <arrows 2> diagonally.
• Remove the bolts <arrows 1>.
TIP
The bolts are two different lengths. Pay attention to the installation position.
• Remove the Mechatronic <B> and valve block <A> from the transmission.
CAUTION
Risk of damaging the DSG Transmission Mechatronic -J743-.
• It may not be possible to remove the Mechatronic.
• In this case, the gear selector is caught on the top of the Mechatronic on the left side.
• Do not use increased force to remove the Mechatronic.
• In this case, it will be necessary to manually move the Mechatronic into its removal position. Refer to: ELSA Repair Manual → Chapter “Mechatronic, Moving into Removal Position by Hand“.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 30 of 47
NOTE
Before installing the Mechatronic the rest of the oil must be extracted from the transmission.
• Extract the remaining oil from the transmission using the Suction Pump -VAS5226-.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 31 of 47
Prepare new mechatronic for installation:
CRITICAL REPAIR STEPS
STOP!
These steps must be followed precisely to ensure a successful repair
• Make sure all shift forks are in the center position before installing the DSG Transmission Mechatronic -J743-.
• The following illustration shows the center position as -N-.
• In this position, there is no gear engaged and neutral is selected.
• Check each of the 4 shift forks by hand first.
• Each shift fork has three positions:
o Gear engaged
o Neutral -N-
o Gear engaged
• Move all four shift forks one time into each position <arrows> one after the other.
• After doing this, move the shift forks back into the center position -N-.
N – Neutral
R – Reverse Gear
1 – First Gear
2 – Second Gear
3 – Third Gear
4 – Fourth Gear
5 – Fifth Gear
6 – Sixth Gear
7 – Seventh Gear
NOTE
The fluid in a new Mechatronic is already filled correctly.
The new Mechatronic is already sealed with the Protective Cap – 0AM 325 120 A-.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 32 of 47
• Clean the sealing surface, which the Mechatronic will be touching later.
• Install the Guide Bolt – Mechatronic -T10406- hand tight.
Adjust the gear selector:
CAUTION
Risk of damaging the DSG Transmission Mechatronic -J743-.
Do not pry out the plunger on the sensors.
CRITICAL REPAIR STEPS
STOP!
These steps must be followed precisely to ensure a successful repair
• The gear selectors should be moved in and out a few times before setting the correct position to ensure the gear selectors do not stick.
• Move the four gear selectors on the back of the DSG Transmission Mechatronic -J743- into the correct positions.
• Correct position: <a> = 25 mm.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 33 of 47
Installing new mechatronic:
• If bolt and washer <A> is missing from new Mechatronic, transfer bolt and washer from old Mechatronic to new Mechatronic. Torque bolt <A> to 15 Nm.
• Do not open the plugs <B> securing the valve block to the Mechatronic.
• Clean the sealing surface on the Mechatronic.
• The seal on the DSG Transmission Mechatronic -J743- must fit completely into the groove.
• The Assembly Lever -T10407- is inserted between the engaging lever and the transmission housing.
• The two alignment sleeves <1 and 2> for centering the Mechatronic on the transmission housing must be installed.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 34 of 47
• Mount the Mechatronic <B> together with the valve block <A>. Make sure that the Mechatronic gear positions are not pressed out of their position.
Part Number
Part Description
WHT-001-922
M8x90 bolt (x4)
01X-301-127-C
M8x35x30 bolt (x3)
• Install new bolts <arrows> in the following sequence:
Step
Bolts
Specification
1
<arrows 1>
Install the bolt hand-tight.
2
Remove the Guide Bolt – Mechatronic -T10406-
3
<arrows 2>
Install the bolt hand-tight.
4
<arrows 1 and 2>
10 Nm diagonally
CAUTION
There is a risk of damaging the clutches.
If the engaging levers hit the Mechatronic clutch positioner, they will get overloaded and the clutch self-adjustment will be active. It is not possible to reset the self-adjustment.
• Both clutch positioners must fit correctly into the mounts on the clutch engaging levers.
• The rubber grommets on the clutch positioners must not be damaged.
• The rubber grommets must seal the Mechatronic tight.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 35 of 47
• Turn the Assembly Lever – Mechatronic -T10407- slowly and carefully clockwise and remove it.
• The lifters must move slowly into the mounts.
• Pull the lifters far enough until they fit correctly in the mounts.
• Install the Transmission Input Speed Sensor 3 -G641-.
• Be careful of the sensor. The clip must not be damaged.
• The sensor must fit completely in its retainer and must be touching the transmission housing. Replace the Mechatronic if the sensor is loose or if the clip is broken.
CAUTION
Danger of causing damage to transmission components.
Never touch the contacts in the transmission connector. The control module as well as the Mechatronic can become damaged by the static discharge.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 36 of 47
• To electrostatically discharge, touch the ground (without glove). Do not touch connector or »open« electronic components directly.
• Attach the front bracket <A> to the transmission <arrows> and torque nuts <2> and <3> to 9 Nm.
• Connect and lock the Mechatronic connector.
• If a protective cap is located in the switch valve connector <2>, it must be removed before attaching the connector <1>.
• Connect the connector <1> to the valve <2> on the Mechatronic and attach the wiring harness to the front bracket on the transmission.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 37 of 47
Reinstall hydraulic line:
• Check O-ring for damage. If the O-ring is damaged, the hydraulic line must be replaced.
• Install the hydraulic line <3> on the engine and valve block/Mechatronic.
• Push the clamps <2> onto the valve block/Mechatronic.
• Lightly pull on the hydraulic pipe <3> to ensure it is secured.
• Tighten the bolt <1> on the engine for the hydraulic line to 18 Nm. (If loosened)
Install cover (if equipped):
• If equipped install the cover over the engaging levers and torque bolts to 8 Nm.
CAUTION
Risk of damaging transmission components.
Never touch the contacts in the transmission connector. The electrostatic discharge will damage the control module and Mechatronic.
• To electrostatically discharge, touch the Ground (GND) (without glove).
Top off hydraulic fluid (if necessary):
• If more than 20 ml of hydraulic fluid leaked out, then at least 30 ml (may need more depending on how much leaked out) of hydraulic fluid must be added.
• Remove the Protective Cap <arrow> from the vent <1> on the DSG Transmission Mechatronic -J743-.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 38 of 47
• If more than 20 ml of hydraulic fluid leaked out, then at least 30 ml (may need more depending on how much leaked out) of hydraulic fluid must be added via the vent <1> using the disposable syringe <2>.
• Fill the new disposable syringe with at least 30 ml hydraulic fluid.
Part Number
Part Description
G -004-000-M2
Hydraulic Fluid
CAUTION
Risk of causing damage to the Mechatronic.
• Always use a new container to comply with cleanliness requirements.
• Note the hydraulic fluid expiration date.
• Always use a new disposable syringe from the Repair Kit -5C0 998 152-. The disposable syringe must not be reused.
Fill transmission fluid:
NOTE
• It may be necessary to shorten the bleed pipe on the Adapter For Oil Filling -VAS6262A-
• Shorten the pipe to dimension <a>. This assures the pipe on the Oil Filler -VAS6262A- will not touch the bottom on some oil containers.
• Dimension <a> = 210 mm and is measured starting from the shaft (the green surface) on the Adapter For Oil Filling -VAS6262A-.
• The pipe can be cut using a pipe cutter (-VAS6056/2, for example).
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 39 of 47
NOTE
• The transmission fluid is a permanent filling.
• It is not possible to check the transmission fluid level.
• If the transmission is leaking, find the cause and correct it.
• After that it is necessary to drain all the transmission fluid and fill it again.
• Fill the fluid exactly to the specified quantity.
• This assures the transmission is filled correctly.
• Underfilling or overfilling the transmission fluid will cause the transmission to malfunction.
• Remove the bleed cap <arrow> next to the transmission gearshift lever.
• Shake the bottle of transmission fluid before opening.
• Install the Adapter -VAS6262/7- on the bottle.
• Hold the container so that no fluid can run into the filling hose.
CAUTION
Danger of causing damage to the transmission.
• Using other fluids can cause malfunctions or transmission failure.
• The Oil Filler -VAS6262A- with the Adapter For Oil Filling -VAS6262/4- must be clean and transmission fluid must not be mixed with another fluid!
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 40 of 47
• Connect the Adapter For Oil Filling -VAS6262/4- to the filling hose and mount it on the bleeder on the transmission.
• Fill the transmission with 2.0 L of transmission fluid.
Part Number
Part Description
G -055-512-A2
Transmission Fluid
• Remove the Oil Filler -VAS6262A- after filling. Wipe the area around the bleed hole with a clean cloth and install the cap <arrow>.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 41 of 47
Reinstall the Electric Drive Power and Control Electronics -JX1-:
• Installation is the reverse order of removal.
• Torque bolts as follows:
o Bracket for <8> to 9 Nm.
o Threaded connections <A and B> to 5 Nm
o High-voltage cables <arrows> to 20 Nm.
o -JX1- bolts <3> to 20 Nm.
o Terminal 30/31 connection to 20 Nm.
o Cover bolts <4> to 9 Nm.
o Cover bolts <1> to 7 Nm.
Install potential equalization cable:
• Attach cable <1> to the -JX1-.
• Install bolt <3> and torque to 9 Nm.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 42 of 47
Take lock carrier out of service position:
• Push the lock carrier with the attachments <1> onto the -T10093- on the longitudinal members.
• Install the bolts <3 and 4>, but do not torque.
• Align the lock carrier with the attachments <1> on the longitudinal members and between the fenders.
• Torque bolts <3> to 8 Nm.
• Torque bolts <4> to 60 Nm.
NOTE
• Make sure that the charge air cooler pressure hoses are re-installed correctly.
• The hoses and lines must not be pinched.
• Reconnect connectors (if necessary).
• Reconnect charge pressure hoses (if necessary).
Reinstall front grill and bumper cover:
• Installation is the reverse order of removal.
• Torque fasteners as follows:
o Front grill screws – 2 Nm.
o Screw <2> – 2.7 Nm.
o Screws <3 and 4> – 2 Nm.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 43 of 47
Reinstall fan shroud:
• Installation is the reverse order of removal.
• Torque bolts <1 and 2> to 5 Nm.
Reconnect 12V battery:
• Disconnect the connector <2> from the Battery Monitoring Control Module -J367- <3> (if equipped).
• Attach the battery ground cable clamp by hand to the battery negative terminal and torque the nut <1> to 6 Nm.
• Reconnect the connector to the Battery Monitoring Control Module -J367- (if equipped).
• Cycle the ignition off and back on.
• Set clock to local time.
• Activate the convenience open/close functions.
• Check the DTC memories of all the control units and erase under-voltage faults if necessary.
NOTE
• After connecting the battery and switching on the ignition, the ASR/ESP Control Lamp -K155- and Electromechanical Power Steering Indicator Lamp light up continuously. The indicator lamps switch off automatically after driving a short distance (less than 100 meters). This activates Steering Angle Sensor -G85-.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 44 of 47
Fill the coolant:
• Fill the coolant according to the ELSA Repair Manual: Repair Manual > Engine > 4-Cylinder Direct Injection (1.4L Engine, 4V, EA 211, Turbocharger, Hybrid) > 19 Cooling System > Coolant System/Coolant > Coolant, Draining and Filling
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 45 of 47
Re-energize the high voltage system:
• Restore the previous ODIS session.
• Select the “Test Plan” tab.
• Select the “Select Individual Tests” button.
• Select the test plan by following the path:
o Body (Repair Group 01; 27; 50 through 97)
o Interior/Exterior Electrical System (Repair group 01; 27; 50 – 97)
o 01 – OBD
o 8C – hybrid battery management | J840
o 8C – hybrid battery energy management, functions
o Re-energizing the high-voltage system
• Pay close attention to the test plan instructions when re-energizing the high-voltage system.
NOTE
The wording of the ODIS test plans may differ from these instructions.
Reinstall remaining components:
• Reassemble the damper cover in the reverse order of removal.
• Reinstall the noise insulation in the reverse order of removal.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 46 of 47
Perform mechatronic basic settings via the ODIS test plan:
• Observe the following when performing the basic settings:
o All faults have been cleared through Vehicle OBD.
o High Voltage connectors must have an audible click when secured.
o Parking brake is in the “OFF” position.
o All 4 passenger doors and hood remain closed during the basic settings.
o Trunk is OPEN with a battery maintainer installed on the 12v battery.
Perform the following to complete the KO clutch bleed test plan:
Step 1:
• Using ODIS, go to AW01 ECM > Guided Functions > Bleed Disengaging Clutch > then select option (1) Ventilation and follow the Guided Functions steps in the test plan.
• Once the test is completed, the test plan will usually exit out to the main control module OBD screen of ODIS.
Step 2:
• Using ODIS, go to AW01 ECM > Guided Functions > Bleed Disengaging Clutch > then select option (2) Air Entrapment and follow the Guided Functions steps in the test plan.
• If fault P309D sets after the basic setting procedure, Step 1 and 2 may need to be repeated up to three times.
Proceed to Section D
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2020 34J6 Page 47 of 47
Section D – Campaign Completion Label
Install Campaign Completion Label
• Fill out and affix Campaign Completion Label, part number CAMP 010 000, next to the vehicle emission control information label.
TIP
Ensure Campaign Completion Label does not cover any existing label(s).
Proceed to Section E.
Section E – Parts Return/Disposal
Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP) for U.S. and the Part Destruction and Core Disposition Report for Canada.
SEOCONTENT-END
IMPORTANT SAFETY RECALL
| <MONTH YEAR> | This notice applies to your vehicle: <VIN> |
| <CUSTOMER NAME> | <MODELYEAR> <BRAND> <MODEL> |
| <CUSTOMER ADDRESS> | NHTSA: 19V866 |
| <CUSTOMER CITY STATE ZIPCODE> | Volkswagen Recall: 34J6 – Mechatronic Accumulator Housing |
SECOND NOTICE – INTERIM SAFETY RECALL NOTICE FOR YOUR VEHICLE A recall repair is expected to be available in March 2021
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Volkswagen has decided that a defect, which relates to motor vehicle safety, exists in certain Volkswagen vehicles. Our records show that you are the owner of a vehicle affected by this action.
Recall Description: Hairline cracks may develop in the accumulator housing of the transmission (mechatronic unit), leaking and leading to insufficient transmission oil pressure. If this happens, the transmission warning light will illuminate in the instrument panel. If the warning light is ignored and the vehicle is driven, the clutch may not engage. There could be a sudden loss of power to the wheels, potentially leading to a vehicle crash.
What you should do:
- As long as your vehicle is functioning normally, there is nothing you need to do now. We will send you another letter as soon as your dealer can complete this recall work on your vehicle.
- If the transmission warning light illuminates in the instrument panel, immediately contact your authorized Volkswagen dealer and request a diagnostic service appointment under Safety Recall 34J6. Do not ignore the transmission warning light if it comes on.
- If diagnosis shows that the transmission warning light is on due to specific fault code(s) related to the recall issue described above, your dealer will order the necessary parts to fix your vehicle. In this case, both the diagnosis and repair will be completed for you free of charge. A repair performed in this case will remove the safety defect from your vehicle, and you will not need to return again for repairs under this safety recall.
- If the transmission warning light is on for reasons unrelated to this recall (specific fault codes are not present at the time of diagnosis), your dealer will advise about the repairs that are needed, and tell you what the diagnosis and repair costs will be. In cases where necessary repairs are not recall-related, customers should be prepared to cover costs related to both diagnosis and repair. Depending on the repairs required, you may still need to return at a later date for repairs under this safety recall.
We apologize for any inconvenience you may experience due to this issue, however your safety and that of your passengers remains our top priority.
Sincerely,
Volkswagen Customer Protection
Volkswagen of America, Inc., 3800 Hamlin Road, Auburn Hills, MI 48326
If you should have any questions about this communication, please reach out to us using your preferred method of communication at www.vw.com/contact or by calling us at 800-893-5298. If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-3274236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit www.vw.com/owners/recalls and enter your Vehicle Identification Number (VIN) into the Recall/Service Campaign Lookup tool.
If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records.
Form No. F_3.4_AHQ-CP-C_054 Rev. 2.0
CAMPAÑA DE LLAMADA A REVISIÓN IMPORTANTE
| <MES AÑO> | El presente aviso afecta a su vehículo: <VIN> |
| <NOMBRE DEL CLIENTE> | <AÑO MODELO> <MARCA> <MODELO> |
| <DIRECCIÓN DEL CLIENTE> | NHTSA: 19V866 |
| <CIUDAD ESTADO CÓDIGO POSTAL DEL CLIENTE> | Campaña de llamada a revisión de Volkswagen: 34J6 – Carcasa de acumulador mecatrónico |
AVISO DE CAMPAÑA DE LLAMADA A REVISIÓN PROVISIONAL DE SU VEHÍCULO: SEGUNDO AVISO Se espera que en mayo de 2021 esté disponible un servicio de reparación
El presente aviso se le envía de acuerdo con la Ley Nacional de Tráfico y Seguridad con Vehículos Motorizados de EE. UU. Volkswagen determinó que existe un defecto relacionado con la seguridad del motor del vehículo en ciertos vehículos Volkswagen. Nuestros registros indican que usted es propietario(a) de uno de los vehículos afectados por esta medida.
Descripción de la campaña de llamada a revisión: Se pueden formar grietas mínimas en la carcasa del acumulador de la transmisión (unidad mecatrónica), que pueden producir pérdidas y causar que la presión del aceite de transmisión sea insuficiente. Si esto sucede, la luz de advertencia de la transmisión del panel de instrumentos se encenderá. Si se ignora la luz de advertencia y se conduce el vehículo, es posible que el embrague no funcione. Se podría producir una pérdida repentina de potencia en las ruedas, lo que podría llevar a un accidente automovilístico.
Qué precauciones debe tomar:
- Mientras el vehículo funcione normalmente, no tendrá que hacer nada. Le enviaremos otra carta en cuanto su concesionario pueda completar este servicio de reparación en su vehículo
- Si la luz de advertencia de la transmisión se ilumina en el panel de instrumentos, comuníquese inmediatamente con su concesionario Volkswagen autorizado y solicite una cita de servicio de diagnóstico en virtud de la Campaña de llamada a revisión 34J6. No ignore la luz de advertencia de la transmisión si se enciende.
- Si el diagnóstico muestra que la luz de advertencia de la transmisión está encendida debido a códigos de falla específicos relacionados con el problema de llamada a revisión descrito anteriormente, su concesionario pedirá las piezas necesarias para reparar su vehículo. En este caso, tanto el diagnóstico como la reparación se realizarán de forma gratuita. Una reparación realizada en este caso eliminará el defecto de seguridad de su vehículo y no será necesario que vuelva por motivos de reparación amparados bajo esta campaña de llamada a revisión.
- Si la luz de aviso de la transmisión está encendida por motivos no relacionados con esta campaña de llamada a revisión (los códigos de avería específicos no están presentes en el momento del diagnóstico), su concesionario le informará sobre las reparaciones necesarias y le dirá cuáles serán los costos de diagnóstico y de reparación. En los casos en que las reparaciones necesarias no estén relacionadas con la campaña de llamada a revisión, los clientes deben estar preparados para cubrir los costos relacionados con el diagnóstico y con la reparación. Dependiendo de las reparaciones necesarias, es posible que aún deba regresar en una fecha posterior para realizar reparaciones amparadas por esta campaña de llamada a revisión.
Le pedimos disculpas por los inconvenientes que pueda sufrir debido a este problema; no obstante, su seguridad y la de sus pasajeros es nuestra prioridad principal.
Atentamente,
Defensa del Consumidor de Volkswagen
Volkswagen of America, Inc., 3800 Hamlin Road, Auburn Hills, MI 48326
Si tiene alguna pregunta sobre este comunicado, póngase en contacto con nosotros mediante su medio de comunicación preferido en www.vw.com/contact o por teléfono al 800-893-5298. Si aún no obtuvo una respuesta satisfactoria, puede presentar una queja en la siguiente dirección: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590. También puede llamar a la línea directa gratuita de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153), o bien ingresar a https://www.safercar.gov.
Si desea comprobar la elegibilidad de su vehículo para una reparación en el marco de esta o de cualquier otra campaña de llamada a revisión o de servicio, visite www.vw.com/owners/recalls e ingrese el número de identificación del vehículo (VIN) en la herramienta Recall/Service Campaign Lookup (Búsqueda de campañas de llamada a revisión o de servicio).
Si usted es el arrendador y propietario registrado del vehículo identificado en esta campaña, la ley exige que reenvíe esta carta de inmediato al arrendatario por correo de primera clase en el plazo de diez (10) días a partir de su recepción. Si cambió su dirección o vendió el vehículo, complete la tarjeta prepagada de respuesta del propietario que se encuentra adjunta y envíenosla para que podamos actualizar nuestros registros.
Formulario n.° F_3.4_AHQ-CP-C_054 Rev. 2.0
IMPORTANT SAFETY RECALL
| <MONTH YEAR> | This notice applies to your vehicle: <VIN> |
| <CUSTOMER NAME> | <MODELYEAR> <BRAND> <MODEL> |
| <CUSTOMER ADDRESS> | NHTSA: 19V866 |
| <CUSTOMER CITY STATE ZIPCODE> | Volkswagen Recall: 34J6 – Mechatronic Accumulator Housing |
INTERIM SAFETY RECALL NOTICE FOR YOUR VEHICLE A recall repair is not yet available
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Volkswagen has decided that a defect, which relates to motor vehicle safety, exists in certain Volkswagen vehicles. Our records show that you are the owner of a vehicle affected by this action.
- Recall Description: Hairline cracks may develop in the accumulator housing of the transmission (mechatronic unit), leaking and leading to insufficient transmission oil pressure. If this happens, the transmission warning light will illuminate in the instrument panel. If the warning light is ignored and the vehicle is driven, the clutch may not engage. There could be a sudden loss of power to the wheels, potentially leading to a vehicle crash.
- A recall repair is not yet available. We will send another letter as soon as the recall work can be completed on your vehicle.
- Please note! Do not ignore the transmission warning light if it comes on. If the light comes on, owners are advised to contact an authorized Volkswagen dealer without delay to have the vehicle inspected. Please refer to the vehicle owner’s manual for more information on warning lights.
We apologize for any inconvenience you may experience due to this issue, however your safety and that of your passengers is our top priority.
Sincerely,
Volkswagen Customer Protection
Volkswagen of America, Inc., 3800 Hamlin Road, Auburn Hills, MI 48326
If you should have any questions about this communication, please reach out to us using your preferred method of communication at www.vw.com/contact or by calling us at 800-893-5298. If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-3274236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit www.vw.com/owners/recalls and enter your Vehicle Identification Number (VIN) into the Recall/Service Campaign Lookup tool.
If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records.
34J6 USA
Form No. F_3.4_AHQ-CP-C_054 Rev. 2.0
IMPORTANTE CAMPAÑA DE LLAMADA A REVISIÓN
| <MES AÑO> | El presente aviso afecta a su vehículo: <VIN> |
| <NOMBRE DEL CLIENTE> | <AÑOMODELO> <MARCA> <MODELO> |
| <DIRECCIÓN DEL CLIENTE> | NHTSA: 19V866 |
| <CIUDAD ESTADO CÓDIGO POSTAL DEL CLIENTE> | Anuncio de retiro de vehículos Volkswagen del mercado: 34J6 – Carcasa de acumulador mecatrónico |
AVISO DE RETIRO PROVISIONAL DE SU VEHÍCULO DEL MERCADO POR MOTIVOS DE SEGURIDAD
El servicio de reparación aún no está disponible.
El presente aviso se le envía de acuerdo con la Ley Nacional de Tráfico y Seguridad con Vehículos Motorizados de EE. UU. Volkswagen determinó que existe un defecto relacionado con la seguridad vehicular en ciertos vehículos Volkswagen. Nuestros registros indican que usted es propietario(a) de uno de los vehículos afectados por esta medida.
- Descripción de la campaña de llamada a revisión: Se pueden formar grietas mínimas en la carcasa del acumulador de la transmisión (unidad mecatrónica) que pueden producir pérdidas y pueden causar que la presión del aceite de transmisión sea insuficiente. Si esto sucede, las luces de advertencia de la transmisión del panel de instrumentos se encenderán para alertarlo. Si se ignora la luz de advertencia y se conduce el vehículo, es posible que el embrague no funcione. Se podría producir una pérdida repentina de potencia en las ruedas, lo que podría llevar a un accidente automovilístico.
- El servicio de reparación aún no está disponible. Enviaremos otra carta tan pronto como pueda realizarse el servicio de reparación en su vehículo.
- Recuerde: No ignore la luz de advertencia de la transmisión si se enciende. Si la luz se enciende, se aconseja a los propietarios comunicarse de inmediato con un concesionario Volkswagen autorizado a fin de acordar la inspección del vehículo. Por favor, consulte el manual del propietario para obtener más información sobre las luces de advertencia.
Le pedimos disculpas por los inconvenientes que pueda sufrir por este problema; no obstante, su seguridad y la de sus pasajeros es nuestra prioridad principal.
Atentamente.
Defensa del Consumidor de Volkswagen
Volkswagen of America, Inc., 3800 Hamlin Road, Auburn Hills, MI 48326
Si tiene alguna pregunta sobre esta notificación, póngase en contacto con nosotros por el medio de comunicación que prefiera en www.vw.com/contact o por teléfono al 800-893-5298. Si no se responden sus preguntas a su entera satisfacción, puede presentar una queja a: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590. También puede llamar a la línea directa de seguridad de vehículos al 1-888-327-4236 (TTY: 1-800-424-9153), o bien ingresar a https://www.safercar.gov.
Si desea comprobar la elegibilidad de su vehículo para una reparación en el marco de esta o de cualquier otra campaña de llamada a revisión o de servicio, visite www.vw.com/owners/recalls e ingrese el número de identificación del vehículo (VIN) en la herramienta Recall/Service Campaign Lookup (Búsqueda de campañas de llamada a revisión o de servicio).
Si usted es el arrendador y propietario registrado del vehículo identificado en esta campaña, la ley exige que reenvíe esta carta de inmediato al arrendatario por correo de primera clase en el plazo de diez (10) días a partir de su recepción. Si cambió su dirección o vendió el vehículo, tenga a bien completar la tarjeta prepagada de Respuesta del propietario que se encuentra adjunta y enviarla por correo para que podamos actualizar nuestros registros.
34J6 USA
Formulario n.° F_3.4_AHQ-CP-C_054 Rev. 2.0
VOLKSWAGEN DEALER COMMUNICATION
Interim Repair Available – Safety Recall 34J6 / Transmission Accumulator Housing
| This notice is for: |
| ||||||||||||
| Date: | November 23, 2020 | ||||||||||||
| Issue: | Hairline cracks may develop in the accumulator housing of the transmission (mechatronic unit), leaking and leading to insufficient transmission oil pressure. If this happens, the transmission warning light will illuminate in the instrument panel. If the warning light is ignored and the vehicle is driven, the clutch may not engage. There could be a sudden loss of power to the wheels, potentially leading to a vehicle crash. | ||||||||||||
| Precautions | Customers are advised: Do not ignore the transmission warning light if it comes on. If the light comes on, owners are advised to contact an authorized Volkswagen dealer without delay to have the vehicle inspected. Please refer to the vehicle owner’s manual for more information on warning lights. | ||||||||||||
| Interim Repair: |
| ||||||||||||
| Affected Vehicles |
* Check Campaigns/Actions screen in Elsa o n the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the o nly valid campaign inquiry & verification source. | ||||||||||||
| Notes: |
U.S.A.: Loaner/rental coverage cannot be claimed under this action. However, loaner/rental may be covered under the mobility program. Please refer to the Volkswagen Warranty Policy and Procedures Manual for loaner claims information and reimbursement details. Canada: Loaner/rental coverage cannot be claimed under this action. Please refer to the Volkswagen Service Loaner Program to determine loaner eligibility. IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. |
-END OF MESSAGE-
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Volkswagen Public Relations.
Volkswagen Customer Protection
34J6_DLR_INTERIM
VOLKSWAGEN DEALER COMMUNICATION
Advance Notice – Safety Recall 34J6 / Transmission Accumulator Housing
| This notice is for: |
| |||||||||||||||
| Date: | December 20, 2019 | |||||||||||||||
| Issue: | Due to a manufacturing deviation at a sub-supplier, hairline cracks may develop in the accumulator housing of the transmission (mechatronic unit).
Once a crack has developed over a certain point, it may lead to an internal leak and impact transmission oil pressure, which, in turn, activates a warning light. In some cases the clutch cannot be engaged any longer due to insufficient oil pressure. Reduced oil pressure leads to an illuminated warning light on the instrument panel. Vehicle drivability is typically maintained in such cases but if the warning light is ignored it can lead to a situation where the clutch cannot be engaged any longer due to insufficient oil pressure. | |||||||||||||||
| Repair: |
| |||||||||||||||
| Affected Vehicles |
*Counts reflect overall recall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source.
| |||||||||||||||
| Notes: | IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied.
|
-END OF MESSAGE-
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Volkswagen Public Relations.
Volkswagen Customer Protection
34J6_DLR_ADV
| TOPIC | TYPE | RECALL CODE | QUESTION | ANSWER |
| Safety Recall | 34J6 | What vehicles are included in Safety Recall 34J6? | ||
| What is the safety concern for Safety Recall 34J6? | Hairline cracks may develop in the accumulator housing of the transmission (mechatronic unit). The crack may lead to an internal leak, whic, in turn, may lead to insufficient transmission oil pressure. If this happens, the transmission warning light will illuminate in the instrument panel. If the warning light is ignored and the vehicle is driven, the clutch may not engage. Failure of the clutch to engage may cause a sudden loss of power to the wheels, potentially leading to a vehicle crash. | |||
| What is the repair for Safety Recall 34J6? | Your authorized Volkswagen dealer will perform a TCM software update that will reduce the maximum pressure in the accumulator housing in order to reduce the stress level. | |||
| When will the repair for Safety Recall 34J6 be available? |
This recall repair is not yet available, and is estimated to be available late 2020. Volkswagen will send you a letter via first-class mail to let you know when you can schedule the repair with your dealer. | |||
| Are there any precautions I should take because my vehicle is part of Safety Recall 34J6? | Customers are advised: Do not ignore the transmission warning light if it comes on. If the light comes on, owners are advised to contact an authorized Volkswagen dealer without delay to have the vehicle inspected. Please refer to the vehicle owner’s manual for more information on warning lights. |
3 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| VOLKSWAGEN | JETTA HYBRID | 2013-2015 |
12 Associated Documents
Recall 573 Report – Amendment 1
RCLRPT-19V866-8111.PDF 215.723KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-19V866-0931.pdf 162.465KB
Defect Notice 573 Report
RCLRPT-19V866-8444.PDF 215.387KB
Recall Acknowledgement
RCAK-19V866-5023.pdf 244.241KB
Manufacturer Notices(to Dealers,etc)
Miscellaneous Document – Recall FAQ
RMISC-19V866-4861.pdf 126.056KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-19V866-6636.pdf 146.526KB
Remedy Instructions and TSB
RCRIT-19V866-9383.pdf 5454.701KB
Manufacturer Notices(to Dealers,etc) – Date: November 23, 2020 Interim Repair Available – Safety Recall 34J6 / Transmission Accumulator Housing
Manufacturer Notices(to Dealers,etc) – Date: November 23, 2020 Interim Repair Available – Safety Recall 34J6 / Transmission Accumulator Housing
RCMN-19V866-3636.pdf 690.911KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-19V866-5192.pdf 180.391KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-19V866-6378.pdf 159.544KB
Latest Recalls Documents
Reprogramming
Overview – Introduction
The Immobilizer is a theft-deterrent device that adds a layer of security to VWGoA vehicles that include the following brands: Audi, Bentley, Lamborghini, and VW. Certain repairs such as replacing emission parts cannot be performed without resetting the immobilizer code for the vehicle. This is done by a technician using the VAS for PC software to synchronize the immobilizer code embedded in the ignition key with other codes resident on parts such as the Transmission Control Module, Engine Control Module, and Instrument Cluster.
Before you can replace an emission part
Whenever you replace an emission-related control module, the immobilizer must be reset using the VAS for PC software. This can only be done if you meet the following requirements:
- You have enrolled into the program (see step 1 - Complete Pass Thru Enrollment Forms)
- You have received an email from VWGoA that contains a Security ID and Password to access the immobilizer application hosted in Germany
- You have received an email from VWGoA that contains a certificate file (e.g. IndepeDeale.30001.300999.pfx)
- You have installed the certificate onto your PC
- You have obtained a J 2534-1 Pass Thru device (see recommended J 2534-1 Pass Thru devices)
- You have performed the steps outlined in VAS for PC Setup
Recommended J 2534-1 Pass Thru devices
Pass thru devices are available for purchase from a recommended Manufacturer for registered workshops to perform Immobilizer functions. The Pass Thru devices that have been tested to work with VAS for PC follow:
Available from ACTIA Corp. https://www.actiaus.com, https://www.passthruxs.com or (734) 266-2083 |
|
Available from Drew Technologies, Inc. https://www.drewtech.com or (734) 222-5228 |
Available from Blue Streak Electronics https://www.bsecorp.com or (905) 669-4812 Email at [email protected] |
|
Available from Dearborn Group Technology https://www.dgtech.com or (248) 488-2080 Email at [email protected] |
Note: Currently, Pass Thru re-programming supports SAE J2534-1 version 4.04 only. Please ensure that you have installed the appropriate driver for your Pass Thru device. For details read the documentation shipped with your device or contact the manufacturer.
Immobilizer-Reprogramming-Instructions
https://erwin.vw.com
https://erwin.audiusa.com
- J2534 Pass-Thru Programmer: TOPDON RLink J2534 is an advanced diagnostic and reprogramming tool that support all J2534 protocols, as well as D-PDU, CAN-FD and DoIP, ensuring compatibility with a wide range of modern vehicles. It offers extensive versatility with support for over 18 major automotive brands, including Chrysler, Ford, GM, Nissan, Toyota, Honda, Subaru, Land Rover/Jaguar, Volvo, Wuling, Volkswagen/Audi, Mercedes-Benz, and BMW. NOTE: Not compatible with Ford IDS diagnostic software
- All-in-One OEM Diagnostics: This J2534 ECU programming tool elevates your automotive repair capabilities to new heights by delivering complete OEM diagnosis. Boasting comprehensive full-system diagnostics, intuitive repair guides, advanced ECU programming and coding, common reset services, a vast library of repair information and more, this all-in-one solution empowers technicians to effortlessly tackle complex vehicle issues with ease. *Not compatible with 24V vehicles
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- Efficiency Meets Versatility: Engineered to support three CAN channels simultaneously - CAN FD and CAN-CC included, giving you the edge in fast troubleshooting. To perfectly synchronized with the OE software, please diagnose with active subscriptions and make sure your computer system is running a compatible 64-bit Windows version (7, 8, 10 or later) to fully leverage the power of RLink J2534. *We don't provide extra OE software
- Advanced VCI Box, Industry-leading J2534 Pass-Thru Technology: This J2534 Pass-Thru Programmer is designed espically for technicians, independent shop owners, and DIY enthusiasts, enables fast, reliable computer-based programming. It supports all J2534 protocols—including the latest DoIP and CAN FD—ensuring full compatibility with both legacy and next-generation vehicles.
- High-Speed OEM-Level Diagnostics & Programming: Unlock true OEM functionality with comprehensive system diagnostics, guided troubleshooting, coding, adaptations, resets, and programming—all designed to slash repair time. This all-in-one tool eliminates the need for multiple OEM devices, boosting efficiency and cutting costs. Equipped with High-Speed USB, it delivers 10x more data per second than competing solutions
- Coverage for 17 Car Brands & Ultra Reliability: Works seamlessly for Chrysler, for Ford(Forscan), for GM, for Nissan, for Toyota, for Honda, for Subaru(SSM4), for Land Rover/Jaguar, for Volvo, for Wuling, for Volkswagen, for Mercedes-Benz, and for BMW. Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM reprogramming tool guarantees stable and exceptional performance
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- 6.6 ft USB-C Cable & Portable Storage Case: The RLink J2534 diagnostic tool features a 6.6ft USB 2.0 Cable and a 1.2 ft OBDII Extension Cable, allows to connection your computer easily outside the vehicle. The included handled carry case offers easy portability, storage, and hanging options—keeping your gear clean and ready to go, anywhere.
- [J2534 Pass-Thru Programmer] - TOPDON RLink J2534 is engineered for professional technicians, delivering OEM diagnostic and reprogramming capabilities. It supports all J2534 protocols, CAN-FD, DoIP, D-PDU. Compatible with 17 vehicle brands—such as Chrysler, Ford, GM, KIA, Hyundai, Nissan, Toyota, Honda, Subaru, Mitsubishi, MAZDA, Land Rover/Jaguar, Volvo, Volkswagen/Audi, Mercedes-Benz, and BMW. RLink J2534 can help reduce the cost of purchasing equipment from different brands.
- [All-in-One OEM Reprogramming and Diagnostics] - When seamlessly integrated with OEM diagnostic software, this dongle enables you to perform a wide range of functions, including ECU programming and coding, DTC reading and clearing, active tests, component matching, adaptations, rewriting, guided troubleshooting, and more. This all-in-one tool eliminates the need for multiple OEM devices, significantly boosting work efficiency.
- [Tested, Trusted, and Proven for Accuracy] - TOPDON RLink J2534 is renowned for its reliability, having successfully completed over 10,000 real-vehicle tests. The wealth of data and hands-on experience behind it ensures consistent performance and accurate results. You can trust this tool to deliver optimal performance.
- [One-Click Installation, Continuous Updates] - The exclusive TOPDON RLink platform streamlines installation with a one-click driver setup, allowing you to quickly access OEM software for diagnostic and reprogramming tasks. With lifetime free updates, your RLink J2534 stays current without any additional cost, ensuring reliable performance for the long term. *We don't provide extra OE software.
- [Works with Windows Compatibility and OEM Software Subscription] - The RLink J2534 supports three CAN channels - including CAN FD and CAN-CC, providing advantages in the process of rapid troubleshooting. Compatible with Windows 7, 8 and 10 (64-bit) and higher versions of the system. For full functionality, an active OEM software subscription is required for each supported vehicle brand. Please note that the dongle does not include OEM software, which must be purchased separately to access brand-specific diagnostic and reprogramming features.
- Dual WiFi & 10.1" Touchscreen: Provides a stable, high-speed wireless link 3x faster than bluetooth, and a responsive, professional interface. Topdon ONE obd2 scanner diagnostic tool ensures smooth, non-lagging diagnostic scan, boosting mechanic efficiency
- J2534 Pass-Thru Support: The included ONE VCI supports the J2534 standard, allowing it to function as a pass-thru device when paired with OEM diagnostic software.Through TOPDON’s RLink platform, technicians can perform dealer-level coding, expanding in-house capabilities without investing in multiple factory automotive scan tools
- OE Topology Mapping: Visualize the vehicle’s ECU network exactly as it’s built.Zoom, pan, and highlight specific modules to pinpoint component issues with precision.Topology mapping displays real-time communication between modules
- 50 Plus Service Functions: Covers high-demand services like ADAS calibration, DPF regen, TPMS reset, ABS bleed, and throttle adaptation.Expands your service menu, allows you to charge premium rates, and turns away zero jobs due to lack of tooling. Vehicle-specific functionality may vary
- Advaned ECU Coding: 10 of the most serviced brands in North America, including full ECU coding and flash hidden support for BMW, VW, Au-di, Benz, Porsche, Toyota, Ni ssan and more. Enables module replacement, feature customization, and personal settings with automatic backup or restore.Lets your shop safely offer high-margin customization services, attracting more customers and boosting profit
- Upgraded Connector Design: The connector has been changed to prevent previous issues. If you bought the earlier model and encountered problems, message us for a hassle-free replacement—we've got you covered
- Made for GM, Ford & Chrysler Dealer-Level Access - Gain OEM-level diagnostics, ECU programming, coding, and bidirectional control with official OE software. Perform system resets and module customization across The Big 3 from one compact OBD2 to USB GM, Chrysler, and Forscan tool. *Does not support ECU diagnostics and programming for GM vehicles using DoIP protocol. Please verify compatibility before purchase
- Supports 8+ OE Software Platforms with One Tool - Work seamlessly across Forscan, FJDS, FDRS, Tech2Win, SPS 2, Techline, GDS2, and Witech 2.0. This J2534 pass-thru device lets you switch between platforms in seconds, streamlining workflow and reducing hardware costs. *No OE Software Provided, OE diagnostic software require separate subscriptions
- Reliable Forscan Adapter for Ford Diagnostics - The RLink X3 is a pro-grade Forscan OBD2 adapter, providing a stable connection for Ford, Lincoln, Mazda, and other Forscan software vehicles. Ideal for programming, module coding, and advanced vehicle configuration
- Broad Coverage for 2006 to 2025 GM, Ford & Chrysler Vehicles - Equipped with J2534 and CAN-FD protocols, this OBD2 connector supports model-year 2006 and newer vehicles. Handle the latest CAN-FD control systems with full compatibility across GM, Ford, and Chrysler platforms
- ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
- J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
- TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
- J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
- FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
Last update on 2026-06-02 / Affiliate links / Images from Amazon Product Advertising API
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