Safety Recall 46i7 / Brake Pedal – 2020 Audi Q3

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AUDI DEALER COMMUNICATION
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection 46i7_DLR_LAUNCH
Repair Available – Safety Recall 46i7 / Brake Pedal
This notice is for:  Dealer Principal
 General Manager
 Sales Managers
 Service Manager
 Parts Manager
 Service Advisor
 Warranty Administrator
 Technicians
Date: December 17, 2020
Issue: The brake pedal may not have been manufactured according to the required specifications.
In unfavorable conditions, the brake pedal plate may deform in case of an emergency brake
situation with full impact loading onto the brake pedal and full detachment of the brake
pedal plate cannot be completely ruled out. If the brake pedal plate detaches, the driver
would still be able to operate the brake pedal, however the contact area for the driver’s foot
would be reduced in size, increasing the risk of a crash.
Repair:  REPAIR AVAILABLE – December 18, 2020 – Inspect for a correct weld at the joint
connection between the brake pedal and the brake pedal plate. If the weld is
insufficient, the entire brake pedal will be replaced.
 See ELSA/ServiceNet for complete repair & claiming instructions
 Check daily campaign open inventory report or OMD for affected vehicles in inventory
 Repair every affected inventory vehicle before delivery to consumers.
Parts Department: Dealers should NOT order parts ahead of actually identifying a vehicle that requires
a brake pedal replacement due to the very small number of vehicles expected to
need it.
Affected Vehicles Country Beginning
Model Year
Ending
Model Year Vehicle Vehicle
Count
USA 2020 2020 Q3 313
CAN 2020 2020 Q3 37
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions
screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid
campaign inquiry & verification source.
Notes:  Schedule owner repairs immediately
 Owner mailing – January 2021
IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new
motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by
this notification under a sale or lease until the defect or noncompliance is remedied. By law,
dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an
applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor
vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in
their inventory which are involved in a safety or compliance recall until the defect has been
remedied.
-END OF MESSAGE

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Repair Overview
• Inspect stampings on brake pedal and replace brake pedal if necessary.
NOTE
• These repair instructions may differ from the labor operations and labor times listed in ELSA.
• Damages resulting from improper repair or failure to follow these work instructions are the dealer’s responsibility and are not eligible for reimbursement under this action.
• This procedure must be read in its entirety prior to performing the repair.
• Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not identically match all affected vehicles.
• Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.
• When working during extreme temperatures, it is recommended that the vehicle be allowed to acclimate inside the shop to avoid temperature-related component damage/breakage.
Required Tools (if brake pedal requires replacement)
Trim Removal Wedge
-3409-
(or equivalent)
Release Tool
-T10159B-
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2020 46i7 Page 7 of 14
Repair Instruction
Section A – Check for Previous Repair
• Enter the VIN in Elsa and proceed to the “Campaign/Action” screen.
TIP
On the date of repair, print this screen and keep a copy with the repair order.
• Confirm the Campaign/Action is open <arrow 1>. If the status is closed, no further work is required.
• Note the Applicable Criteria ID <arrow 2> for use in determining the correct work to be done and corresponding parts associated.
CRITICAL REPAIR STEP
STOP!
If multiple software update Campaign/Actions are open, they must be performed in order of the Start date <arrow 3>. The oldest should be performed first.
• All Safety Recalls must be completed prior to completing this campaign.
• Proceed to Section B.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2020 46i7 Page 8 of 14
Section B – Brake Pedal Inspection
• Inspect the underside of the footpad on the brake pedal using an inspection mirror.
• Inspect the five stampings <arrows> on the brake pedal.
• The stampings should be well defined, deep and complete.
• All five stampings must be complete.
• A defective part has weldings but the impressions are not stamped into the metal (as shown) <arrows>.
• If the brake pedal is ok (all five stampings are complete):
o No further work is required.
o Proceed to Section D.
• If the brake pedal is not ok (any of the five stampings are not complete):
o The vehicle MUST NOT be driven.
o The brake pedal must be replaced.
o Proceed to Section C.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2020 46i7 Page 9 of 14
Section C – Brake Pedal Replacement
Remove instrument panel cover:
• Remove driver side instrument panel side cover (not shown).
• Remove the screws <A arrows>.
• Disengage the instrument panel cover on the side at the pin <2>.
• Unclip the driver side instrument panel cover <1> by hand from the instrument panel in direction of <B arrows> and remove.
• Disconnect the connector for the footwell lamp (if equipped).
Remove driver side footwell vent:
• Remove the expanding clip <1> and remove the driver side footwell vent <2>.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2020 46i7 Page 10 of 14
Disconnect the brake pedal from the brake booster:
• Press and hold the brake pedal <1> in the direction of the brake booster.
• Insert the -T10159B- <A> and pull in the direction of the driver seat. While doing so, counterhold at the brake pedal so that it does not move toward the rear. While doing so, the mount retaining tabs <3> will be pushed out of the pushrod ball head <2>.
• Pull the -T10159B- and brake pedal together toward the driver seat. As a result, the brake pedal is removed from the pushrod ball head.
Access steering column bolt:
• Remove the buttons/nuts <arrows>.
• Free up the carpet in the area of the universal joint and push it slightly rearward.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2020 46i7 Page 11 of 14
Remove steering column bolt:
• Remove the bolt <1> for the universal joint <2> and then remove the universal joint from the steering gear in direction of <arrow>.
CAUTION
The steering column orientation must remain as it was when the steering column is disconnected from the steering rack.
NOTE
Disconnecting the steering column allows for complete removal of the brake pedal pin.
Remove brake pedal:
• Remove the clamp <2>.
• Remove the mounting pin <1> and remove the brake pedal <3> from the mounting bracket.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2020 46i7 Page 12 of 14
Pos.
Part Number
Part Description
1
5Q0-721-165-C
Mounting Parts
2
5Q1-723-143-C
Brake Pedal
4
5Q0-721-153-B
Bushing (x2)
5
5Q1-721-325-A
Mounting Pin
6
5Q0-721-170-A
Clip
Install new brake pedal:
• Install new mounting kit pieces <1> into new brake pedal <2>.
• Transfer rubber pad <3> from old brake pedal to new brake pedal.
• Install new bushings <4> onto brake pedal <2>.
• Install new brake pedal <2> in the reverse order of removal with a new mounting pin <5>:
o Do not lubricate or grease the mounting pin.
o Both bearing bushings must be located in the brake pedal bearing so that the brake pedal is securely guided into the mounting bracket.
Install clip <6>:
• Pin shown removed for clarity.
STEP 1
• Place clip against the edge of the pin on a 45° angle.
• Keep pressure against the end of the clip and rotate the clip down in direction of <arrow>.
STEP 2
• Once clip is properly aligned, push clip in direction of <arrow> until it is fully seated.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2020 46i7 Page 13 of 14
Attach brake pedal to brake booster pushrod:
• Hold the pushrod ball head in front of the mount and push the brake pedal toward the brake booster in direction of <arrow> until the ball head engages audibly.
WARNING
Faulty brakes increase the risk of an accident.
Make sure the brakes are working correctly before driving the vehicle for the first time.
Vehicle reassembly:
• Assembly is the reverse order of removal.
• Clean the threads in the steering column universal joint with a tap.
• Install new steering column bolt and torque to 20 Nm + 90°.
Part Number
Part Description
N -010-335-13
Steering Column Bolt
• Torque instrument panel bolts to 3 Nm.
Proceed to Section D
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2020 46i7 Page 14 of 14
Section D – Campaign Completion Stamp
Item#: AUD4927ENG
-OR-
Item # AUD4927FRE
• Once the campaign has been completed, the technician should stamp the repair order.
• Stamps are available for ordering through the Compliance Label Ordering Portal.
Proceed to Section E
Section E – Parts Return/Disposal
Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP) for U.S. and the Part Destruction and Core Disposition Report for Canada.

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