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June 2, 2021 NHTSA CAMPAIGN NUMBER: 21V413000
Headlights Can Be Misadjusted/FMVSS 108
Adjusting the horizontal headlight beam can increase glare, reducing visibility for the driver and increasing the risk of a crash.
NHTSA Campaign Number: 21V413
Manufacturer Volkswagen Group of America, Inc.
Components EXTERIOR LIGHTING
Potential Number of Units Affected 3,231
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Caps were installed on the headlight vertical aim instead the horizontal aim, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, “Lamps, Reflective Devices, and Associated Equipment.”
Remedy
Dealers will remove the caps from the vertical aim and install them on the horizontal aim, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 9406.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Volkswagen has a Recall
Issue:
The headlights in vehicles affected by this recall did not have the required cap installed over the horizontal aim adjuster during vehicle production. This makes the headlights non-compliant with Federal Motor Vehicle Safety Standard (FMVSS) No. 108, Lamps, Reflective Devices, and Associated Equipment. Incorrectly adjusted headlights may result in reduced visibility for the driver and other motorists, which could increase the risk of a crash.
Repair:
REPAIR AVAILABLE – June 08, 2021 / Remove the cap from the vertical aim adjuster on each headlight and install it on the horizontal aim adjuster.
See ELSA/ServiceNet for complete repair & claiming instructions
Check both the daily Campaign Open Inventory report and OMD for affected vehicles in inventory. Verify OPEN status in ELSA on the day of repair.
Repair every affected inventory vehicle before delivery to consumers.
Parts Department:
No parts needed; the repair is to reuse the existing caps already installed on the headlights.
Affected Vehicles
Country | Beginning Model Year | Ending Model Year | Vehicle | Vehicle Count |
USA | 2021 | 2021 | ID.4 | 3,231 |
Corrective Action
Remove the cap from the vertical aim adjuster on each headlight and install it on the horizontal aim adjuster.
Code Visibility
On or about June 08, 2021, the campaign code will be applied to affected vehicles.
Owner Notification
Owner notification will take place in June 2021. An owner letter example is included in this bulletin for your reference.
Repair Overview
Transfer sealing cap from vertical adjustment screw to horizontal adjustment screw on BOTH front headlights.
SEOCONTENT-START
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America. All Rights Reserved.
June 2021– Volkswagen Customer Protection 94o6 Page 1 of 1
94o6 Campaign Tip
Alternative Headlight Adjustment Cap
This notice is for: Dealer Principal
Sales Manager
Service Manager
Parts Manager
Warranty Administrator
Technicians
Date June 07, 2021
Issue Replacement headlight adjustment cap listed in ETKA is not available.
Resolution If the headlight adjustment cap is found damaged or missing during the 94o6 repair, the cap must
be replaced. The supply of the part number listed in ETKA may be limited.
If headlight adjustment cap, ETKA part number 8W0-941-041, is not available, cap part number
4E0-941-041 can be used as an alternative.
Additional
Information
IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of Federal law for a dealer to deliver a new motor vehicle
or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a
sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery
for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard
or that contains a defect relating to motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their
inventory which are involved in a safety or compliance recall until the defect has been remedied.
<END OF MESSAGE>
***************************************************************************************************************
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
June 2021Form No. F_3.4_AHQ-GQO-CP-C_045 Rev. 6.0 94o6 Page 1 of 7
Compliance Recall
Code: 94o6
Subject Headlight Caps – Horizontal Aim
Release Date June 08, 2021
Affected Vehicles
Country
Beginning
Model
Year
Ending
Model
Year
Vehicle Vehicle
Count
USA 2021 2021 ID.4 3,231
Check Campaigns/Actions screen in ELSA on the day of repair to verify that a VIN qualifies for repair under this
action. ELSA is the only valid campaign inquiry & verification source.
Campaign status must show “open.”
If ELSA shows other open action(s), inform your customer so that the work can also be completed at
the same time the vehicle is in the workshop for this campaign.
Problem Description The headlights in vehicles affected by this recall did not have the required cap installed over the
horizontal aim adjuster during vehicle production. This makes the headlights non-compliant with
Federal Motor Vehicle Safety Standard (FMVSS) No. 108, Lamps, Reflective Devices, and
Associated Equipment. Incorrectly adjusted headlights may result in reduced visibility for the
driver and other motorists, which could increase the risk of a crash.
Corrective Action Remove the cap from the vertical aim adjuster on each headlight and install it on the horizontal
aim adjuster.
Code Visibility On or about June 08, 2021, the campaign code will be applied to affected vehicles.
Owner Notification Owner notification will take place in June 2021. An owner letter example is included in this
bulletin for your reference.
Additional Information Please alert everyone in your dealership about this action, including Sales, Service, Parts
and Accounting personnel. Contact Warranty if you have any questions.
IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new
motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered
by this notification under a sale or lease until the defect or noncompliance is remedied. By
law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply
with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to
motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in
their inventory which are involved in a safety or compliance recall until the defect has been
remedied.
Dealers must ensure that every affected inventory vehicle has this campaign completed before
delivery to consumers.
Fill out and affix Campaign Completion Label (CAMP 010 000) after work is complete.
Labels can be ordered at no cost via the Compliance Label Ordering portal at www.vwhub.com.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
June 2021Form No. F_3.4_AHQ-GQO-CP-C_045 Rev. 6.0 94o6 Page 2 of 7
Claim Entry Instructions
The labor times listed here may differ from the labor operations and labor times listed in ELSA.
After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated
elsewhere. Attach the ELSA screen print showing action open on the day of repair to the repair order.
If customer refused campaign work:
U.S. dealers: Submit request via WISE under the Campaigns/Update/Recall Closure option.
Service Number 94O6 (Letter O, not number 0)
Damage Code 0099
Parts Vendor Code WWO
Claim Type Sold vehicle: 7 10
Unsold vehicle: 7 90
Causal Indicator Mark labor as causal
Vehicle Wash/Loaner Do not claim wash/loaner under this action
U.S.A.: Loaner/rental coverage cannot be claimed under this action. However,
loaner/rental may be covered under the Alternate Transportation Program. Please refer
to the Volkswagen Warranty Policy and Procedures Manual for loaner claims
information and reimbursement details.
Criteria I.D. 01
Inspect left and right headlight adjustment caps. Both caps were already installed in the
horizontal adjustment screw. No further work required.
LABOR
Labor Op Time Units Description
0183 00 99 10 Inspect adjustment caps, transfer of caps not
necessary
-OR- Inspect left and right headlight adjustment caps. One or more adjustment caps require
transferring
LABOR
Labor Op Time Units Description
9415 49 99 15 Inspect and transfer adjustment cap(s)
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
June 2021Form No. F_3.4_AHQ-GQO-CP-C_045 Rev. 6.0 94o6 Page 3 of 7
Customer Letter Example (USA)
<MONTH YEAR>
<CUSTOMER NAME>
<CUSTOMER ADDRESS>
<CUSTOMER CITY STATE ZIPCODE>
This notice applies to your vehicle: <MODEL YEAR> <BRAND> <CARLINE>, <VIN>
NHTSA: 21V413
Subject: Compliance Recall 94o6 – Headlight Caps – Horizontal Aim
Dear Volkswagen Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Volkswagen has
decided that certain 2021 model year Volkswagen ID.4 vehicles fail to conform to with Federal Motor Vehicle
Safety Standard (FMVSS) No. 108, Lamps, Reflective Devices, and Associated Equipment. Our records show
that you are the owner of a vehicle affected by this action.
What is the issue? The headlights in vehicles affected by this recall did not have the required cap
installed over the horizontal aim adjuster during vehicle production. This makes the
headlights non-compliant with Federal Motor Vehicle Safety Standard (FMVSS) No.
108, Lamps, Reflective Devices, and Associated Equipment. Incorrectly adjusted
headlights may result in reduced visibility for the driver and other motorists, which
could increase the risk of a crash.
What will we do? To correct this noncompliance, your authorized Volkswagen dealer will remove the
cap from the vertical aim adjuster on each headlight and install it on the horizontal
aim adjuster. This work will take less than an hour to complete and will be performed
for you free of charge. Please keep in mind that your dealer may need additional
time for the preparation of the repair, as well as to accommodate their daily workshop
schedule.
What should you do? Please contact your authorized Volkswagen dealer without delay to schedule this
recall repair. To set up an appointment online, please visit www.vw.com/find-adealer.
Lease vehicles and
address changes
If you are the lessor and registered owner of the vehicle identified in this action, the
law requires you to forward this letter immediately via first-class mail to the lessee
within ten (10) days of receipt. If you have changed your address or sold the vehicle,
please fill out the enclosed prepaid Owner Reply card and mail it to us so we can
update our records.
Can we assist you
further?
If your authorized Volkswagen dealer fails or is unable to complete this work free of
charge within a reasonable time, or if you should have any questions about this
communication, please reach out to us using your preferred method of
communication at www.vw.com/contact or by calling us at 800-893-5298.
Checking your vehicle
for open Recalls and
Service Campaigns
To check your vehicle’s eligibility for repair under this or any other recall/service
campaign, please visit www.vw.com/owners/recalls and enter your Vehicle
Identification Number (VIN) into the Recall/Service Campaign Lookup tool.
If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic
Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety
Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your
safety and continued satisfaction with your vehicle.
Sincerely,
Volkswagen Customer Protection
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
June 2021Form No. F_3.4_AHQ-GQO-CP-C_045 Rev. 6.0 94o6 Page 4 of 7
Repair Overview
Transfer sealing cap from vertical adjustment
screw to horizontal adjustment screw on
BOTH front headlights.
NOTE
These repair instructions may differ from the labor operations and labor times listed in ELSA.
Damages resulting from improper repair or failure to follow these work instructions are the dealer’s
responsibility and are not eligible for reimbursement under this action.
This procedure must be read in its entirety prior to performing the repair.
Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not
identically match all affected vehicles.
Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.
When working during extreme temperatures, it is recommended that the vehicle be allowed to acclimate
inside the shop to avoid temperature-related component damage/breakage.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
June 2021Form No. F_3.4_AHQ-GQO-CP-C_045 Rev. 6.0 94o6 Page 5 of 7
Repair Instruction
Section A – Check for Previous Repair
TIP
If Campaign Completion label is present, no further work is required.
Enter the VIN in Elsa and proceed to the
“Campaign/Action” screen.
TIP
On the date of repair, print this screen and keep a
copy with the repair order.
Confirm the Campaign/Action is open <arrow
1>. If the status is closed, no further work is
required.
Note the Applicable Criteria ID <arrow 2> for
use in determining the correct work to be done
and corresponding parts associated.
CRITICAL REPAIR STEP
STOP!
If multiple software update Campaign/Actions are
open, they must be performed in order of the Start
date <arrow 3>. The oldest should be performed
first.
All Safety Recalls must be completed prior
to completing this campaign.
Proceed to Section B.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
June 2021Form No. F_3.4_AHQ-GQO-CP-C_045 Rev. 6.0 94o6 Page 6 of 7
Section B – Repair Procedure
Work must be performed on both front
headlights.
Remove the sealing cap from the vertical
adjustment screw <1> and move to the
horizontal adjustment screw <2>.
TIP
Using a straight pick to guide the cap into the
horizontal adjustment screw will aid in installation
and reduce the chances of the cap being lost.
Ensure the sealing cap is fully seated into the
horizontal adjustment screw.
If a cap is missing, lost or damaged, it must be
replaced.
If the sealing cap is already installed on the
horizontal adjustment screw <2>, do not
remove the cap.
NOTE
Right side shown. Work on the left side is similar
(mirror image).
Proceed to Section C
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
June 2021Form No. F_3.4_AHQ-GQO-CP-C_045 Rev. 6.0 94o6 Page 7 of 7
Section C – Campaign Completion Label
Install Campaign Completion Label
Fill out and affix Campaign Completion
Label, part number CAMP 010 000, next to
the vehicle emission control information
label.
TIP
Ensure Campaign Completion Label does not cover
any existing label(s).
***************************************************************************************************************
Form No. F_3.4_AHQ-GQO-CP-C_060 Rev.3.0 94o6 USA
IMPORTANT SAFETY RECALL
Volkswagen of America, Inc.
3800 Hamlin Road
Auburn Hills, MI 48326
<MONTH YEAR>
<CUSTOMER NAME>
<CUSTOMER ADDRESS>
<CUSTOMER CITY STATE ZIPCODE>
This notice applies to your vehicle: <MODEL YEAR> <BRAND> <CARLINE>, <VIN>
NHTSA: 21V413
Subject: Compliance Recall 94o6 – Headlight Caps – Horizontal Aim
Dear Volkswagen Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Volkswagen has decided that certain 2021 model year Volkswagen ID.4 vehicles fail to conform to with
Federal Motor Vehicle Safety Standard (FMVSS) No. 108, Lamps, Reflective Devices, and Associated
Equipment. Our records show that you are the owner of a vehicle affected by this action.
What is the issue? The headlights in vehicles affected by this recall did not have the required
cap installed over the horizontal aim adjuster during vehicle production.
This makes the headlights non-compliant with Federal Motor Vehicle
Safety Standard (FMVSS) No. 108, Lamps, Reflective Devices, and
Associated Equipment. Incorrectly adjusted headlights may result in
reduced visibility for the driver and other motorists, which could increase
the risk of a crash.
What will we do? To correct this noncompliance, your authorized Volkswagen dealer will
remove the cap from the vertical aim adjuster on each headlight and install
it on the horizontal aim adjuster. This work will take less than an hour to
complete and will be performed for you free of charge. Please keep in mind
that your dealer may need additional time for the preparation of the repair,
as well as to accommodate their daily workshop schedule.
What should you do? Please contact your authorized Volkswagen dealer without delay to
schedule this recall repair. To set up an appointment online, please visit
www.vw.com/find-a-dealer.
Lease vehicles and
address changes
If you are the lessor and registered owner of the vehicle identified in this
action, the law requires you to forward this letter immediately via first-class
mail to the lessee within ten (10) days of receipt. If you have changed your
address or sold the vehicle, please fill out the enclosed prepaid Owner
Reply card and mail it to us so we can update our records.
Can we assist you
further?
If your authorized Volkswagen dealer fails or is unable to complete this
work free of charge within a reasonable time, or if you should have any
questions about this communication, please reach out to us using your
preferred method of communication at www.vw.com/contact or by calling
us at 800-893-5298.
Form No. F_3.4_AHQ-GQO-CP-C_060 Rev.3.0 94o6 USA
IMPORTANT SAFETY RECALL
Checking your vehicle
for open Recalls and
Service Campaigns
To check your vehicle’s eligibility for repair under this or any other
recall/service campaign, please visit www.vw.com/owners/recalls and enter
your Vehicle Identification Number (VIN) into the Recall/Service Campaign
Lookup tool.
If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National
Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call
the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to
https://www.safercar.gov.
We apologize for any inconvenience this matter may cause; however we are taking this action to help
ensure your safety and continued satisfaction with your vehicle.
Sincerely,
Volkswagen Customer Protection
Formulario número F_3.4_AHQ-GQO-CP-C_060 Rev.3.0 94o6 USA
IMPORTANTE LLAMADO A REVISIÓN POR SEGURIDAD
Volkswagen of America, Inc.
3800 Hamlin Road
Auburn Hills, MI 48326
<MES AÑO>
<NOMBRE DEL CLIENTE>
<DIRECCIÓN DEL CLIENTE>
<CIUDAD, ESTADO Y CÓDIGO POSTAL DEL CLIENTE>
Este aviso se aplica a su vehículo: <MODELO> <MARCA> <LÍNEA>, <VIN>
Administración Nacional de Seguridad del Tráfico en las Carreteras (NHTSA): 21V413
Asunto: Llamado a revisión por cumplimiento 94o6
Tapas de los faros delanteros – Orientación horizontal
Estimado propietario de un Volkswagen:
Le enviamos este aviso de conformidad con la Ley Nacional de Seguridad del Tráfico y Vehículos
Motorizados. Volkswagen decidió que algunos vehículos Volkswagen ID.4 modelo 2021 no cumplen con
la Norma Federal de seguridad de los vehículos de motor (FMVSS) número 108, Luces, dispositivos
reflectantes y equipo relacionado. Nuestros registros muestran que usted es propietario de un vehículo
afectado por esta acción.
¿Cuál es el problema? Los faros de los vehículos afectados por este llamado a revisión no tenían
la tapa requerida instalada sobre el ajustador de alineación horizontal
durante la producción del vehículo. Por lo tanto, los faros no cumplen con la
Norma Federal de seguridad de los vehículos de motor (FMVSS) número
108, Luces, dispositivos reflectantes y equipo relacionado. Los faros
delanteros mal ajustados pueden reducir la visibilidad del conductor de este
vehículo y de otros, lo que podría aumentar el riesgo de un choque.
¿Qué vamos a hacer? Para corregir este incumplimiento, su concesionaria autorizada Volkswagen
retirará la tapa del ajustador de alineación vertical de los faros y la instalará
en el ajustador de alineación horizontal. Este trabajo tomará menos de una
hora y se realizará de forma gratuita. Tenga en cuenta que su concesionaria
puede necesitar más tiempo para preparar la reparación, así como para
adaptar el cronograma diario del taller.
¿Qué debe hacer
usted?
Comuníquese de inmediato con su concesionaria autorizada Volkswagen
para programar esta reparación por llamado a revisión. Para programar una
cita en línea, visite www.vw.com/find-a-dealer.
Formulario número F_3.4_AHQ-GQO-CP-C_060 Rev.3.0 94o6 USA
IMPORTANTE LLAMADO A REVISIÓN POR SEGURIDAD
Vehículos en
arrendamiento y
cambios de dirección
Si usted es el arrendador y propietario registrado del vehículo que se
identifica en esta acción, la ley requiere que le reenvíe esta carta
inmediatamente por first-class mail al arrendatario en un plazo de diez (10)
días a partir de que la reciba. Si cambió de dirección o vendió el vehículo,
llene la tarjeta prepagada de respuesta del propietario que se adjunta a esta
carta y envíenosla por correo para poder actualizar nuestros registros.
¿Hay algo más en lo
que le podamos
ayudar?
Si su concesionaria autorizada Volkswagen no logra o no puede completar
este trabajo de forma gratuita en un plazo razonable, o si usted tiene alguna
pregunta acerca de este comunicado, comuníquese con nosotros por el
medio de comunicación de su preferencia en www.vw.com/contact o
llamándonos al 800-893-5298.
Verificar si hay alguna
campaña de servicio y
llamado a revisión
vigente relacionada con
su vehículo
Para verificar la elegibilidad de su vehículo para reparación de conformidad
con esta o cualquier otra campaña de servicio o llamado a revisión, visite
www.vw.com/owners/recalls e ingrese su Número de identificación del
vehículo (VIN) en la herramienta de búsqueda de campañas de servicio o
llamado a revisión.
Si aún no queda satisfecho, puede presentar una queja ante: The Administrator, National Highway Traffic
Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; o puede llamar a la línea
directa sin costo sobre seguridad de los vehículos al 1-888-327-4236 (TTY: 1-800-424-9153); o puede
visitar la página https://www.safercar.gov.
Lamentamos cualquier inconveniente que este asunto le pueda ocasionar; sin embargo, tomamos esta
medida para ayudar a garantizar su seguridad y satisfacción continua con el vehículo.
Atentamente,
Protección al cliente de Volkswagen
***************************************************************************************************************
VOLKSWAGEN DEALER COMMUNICATION
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Volkswagen Public Relations.
Volkswagen Customer Protection 94o6_DLR_LAUNCH
Repair Available – Compliance Recall 94o6 / Headlamp Caps – Horizontal Aim
This notice is for: Dealer Principal
General Manager
Sales Managers
Service Manager
Parts Manager
Service Consultant
Warranty Administrator
Technicians
Date: June 07, 2021
Issue: The headlights in vehicles affected by this recall did not have the required cap installed
over the horizontal aim adjuster during vehicle production. This makes the headlights
non-compliant with Federal Motor Vehicle Safety Standard (FMVSS) No. 108, Lamps,
Reflective Devices, and Associated Equipment. Incorrectly adjusted headlights may
result in reduced visibility for the driver and other motorists, which could increase the risk
of a crash.
Repair: REPAIR AVAILABLE – June 08, 2021 / Remove the cap from the vertical aim
adjuster on each headlight and install it on the horizontal aim adjuster.
See ELSA/ServiceNet for complete repair & claiming instructions
Check both the daily Campaign Open Inventory report and OMD for affected
vehicles in inventory. Verify OPEN status in ELSA on the day of repair.
Repair every affected inventory vehicle before delivery to consumers.
Parts Department: No parts needed; the repair is to reuse the existing caps already installed on the
headlights.
Affected Vehicles Country Beginning
Model Year
Ending
Model Year Vehicle Vehicle
Count
USA 2021 2021 ID.4 3,231
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions
screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid
campaign inquiry & verification source.
Notes: Schedule owner repairs immediately
Owner mailing – June 2021
U.S.A.: Loaner/rental coverage cannot be claimed under this action. However,
loaner/rental may be covered under the Alternate Transportation Program. Please refer
to the Volkswagen Warranty Policy and Procedures Manual for loaner claims information
and reimbursement details.
IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new
motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by
this notification under a sale or lease until the defect or noncompliance is remedied. By law,
dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an
applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor
vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in
their inventory which are involved in a safety or compliance recall until the defect has been
remedied.
-END OF MESSAGE
***************************************************************************************************************
SEOCONTENT-END
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
VOLKSWAGEN | ID.4 | 2021 |
11 Associated Documents
Recall 573 Report-Amendment 1
RCLRPT-21V413-3092.PDF 215.516KB
Recall Quarterly Report #1, 2021-2
RCLQRT-21V413-9356.PDF 211.153KB
Noncompliance Notice 573 Report
RCLRPT-21V413-6876.PDF 215.519KB
Recall Acknowledgement
RCAK-21V413-7068.pdf 645.179KB
ISSUED Owner Notification Letter(Part 577) – 94o6_ VW Customer PRI
RCONL-21V413-6435.pdf 115.454KB
ISSUED Owner Notification Letter(Part 577) – 94o6_ VW Customer
RCONL-21V413-4992.pdf 102.027KB
Remedy Instructions and TSB
RCRIT-21V413-4112.pdf 446.987KB
Date June 07, 2021 Issue Replacement headlight adjustment cap listed in ETKA is not available.
RMISC-21V413-4306.pdf 105.715KB
Manufacturer Notices(to Dealers,etc) – VOLKSWAGEN Date: June 07, 2021 Repair Available Compliance Recall 94o6 / Headlamp Caps – Horizontal Aim
RCMN-21V413-2021.pdf 689.916KB
Recall Quarterly Report #3, 2021-4
RCLQRT-21V413-6516.PDF 211.339KB
Recall Quarterly Report #2, 2021-3
RCLQRT-21V413-9027.PDF 211.256KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V413&docType=RCL
- Great Brightness - Up to 22000 lumens, AUTOONE 9005 led headlight bulbs are 600% much brighter than other ordinary 9005 Halogen or LED bulb. It also provides illumination further down the road, and let you drive safer in the dark night. High-quality bulbs have pretty clear vision along the street.
- Easy installation - Just plug and play. 100% same size as factory OEM lamps, precisely mimics the light position of factory halogen bulbs' filament. AUTOONE 9005 LED headlight bulbs are perfect replacements for your stock lamps, only a few minutes to pull them in.
- 50000 Hours Lifespan - Effective cooling system is equipped in aluminum lamp body, which brings solid basic to its long lifetime. IP68 waterproof design keeps dusts and liquids out, enables you to drive with confidence in all environments with our 9005 headlight bulbs.
- Inner decoder - No dashboard warning or modification. No flashing error either. Canbus ready for 98% of vehicles and avoid radio reference. For some sensitive vehicles, we have some decoders to send, please contact us if you have any need for these 9005 led bulb.
- 1:1 Perfect Beam Pattern - The ultra-thin copper plate design brings AUTOONE 9005 hb3 LED headlight bulbs closer to the glowing area of halogen bulb, ensuring 360° illumination with no black spots. The clear cut-off line won’t blind oncoming traffic and ensure safe driving.
- Get up to 60% more vision on the road compared to a standard minimum legal requirements in low beam headlamp test results
- Choose Philips VisionPlus headlights for superior quality with enhanced visibility
- Original equipment quality seal for the most reliable performance
- All Philips upgrade headlights are DOT compliant
- Headlight bulbs by Philips, for over 100 years we have been continuously innovating automotive lighting
- Get up to 60% more vision on the road compared to a standard minimum legal requirements in low beam headlamp test results
- Choose Philips VisionPlus headlights for superior quality with enhanced visibility. Base: PGJ19-2
- Original equipment quality seal for the most reliable performance
- All Philips upgrade headlights are DOT compliant
- Headlight bulbs by Philips, for over 100 years we have been continuously innovating automotive lighting
- Better Visibility at Night: AUXITO H4 led light bulb uses double sided ZES chips, giving 15,000lm light output per set. 6500K cool white offers better visibility at dark nights. 400% brighter than stock bulbs. Compatible with H4, 9003 and HB2 socket
- NO Blinding & Dazzling: Same beam pattern with original halogen bulbs. The size and position of the LED chips are close to the filament in the halogen bulbs, so AUXITO H4 LED fog light bulbs work well in the stock housings, no dark spot and no blinding oncoming vehicles
- 10 Minutes Easy Installation: Easy to install. Directly plugged wireless design, do not have external driver or connector, non-polarity socket, make the 9003 led bulbs plug and play like halogen bulbs
- 30,000 Hours Lifespan: Whole aviation aluminum lamp body, 12,000RPM high speed cooling fan, and IP65 waterproof rate ensure more than 30,000 hours continuous lighting, even in raining days or other bad weather
- Canbus Ready and Error Free: AUXITO HB2 led bulbs built in intelligent IC driver, compatible with 99% of computor system. No radio interference, no flickering or error code.
- Increased Visibility: Filled with German high-purity xenon gas, 35W brings 300% brightness of 65W halogen bulbs. Even when traveling in the suburbs at night, it can clearly illuminate road signs or animals to avoid danger in time.
- Bright As Diamond: 6000K color temperature design, show about 10% blue under the effect of luminescence factor, which is cleaner and brighter than the traditional 4300K dim yellow, the vision of driving at night is clearer.
- Safer Driving: Equipped with a precise positioning ring, so that the bulb is in the best position in the reflective bowl. the bulb reaches its brightest level after a few seconds of lighting. Please confirm your car is HID assembly to avoid unable installation.
- Replacement Frequency Lower: IP67 aluminum shell prevents rain and snow from infiltrating cause bulb short circuit, and isolates the heat from the engine In case burning out. There is no need to replace it again.
- Plug and Play: 1:1 size specification, without any circuit modification, simple installation steps, even your wife can easily replace it at home. Warm tips: 85% of cars that use HID bulbs also have halogen versions. Please DOUBLE CHECK your car using HID bulbs.
- 【600% Brighter Than Halogen】- Top Automotive-Grade LED chips with 22000LM per pair, 6500K cool white. Super focused beam pattern design provides wider and farther lighting range which is 6 times brighter than your original halogen bulb.
- 【Over 5,0000 Hours Lifespan】 - With whole aviation aluminum body, unique hollow-carved heat sink design and 1,2000RPM turbo cool fan, our 9005 LED bulbs provide super cooling ability, which ensures a longer lifespan up to 5,0000 hours.
- 【10 Minutes Easy Installation】- Almost 1:1 mini design same as halogen, our HB3 light bulbs perfectly fit into your housing and factory sockets without any modification, just plug and play.
- 【CAN bus-Ready for 98% Vehicles】 - Our 9005 LED bulbs work with 98% of vehicle's computer system without error, while some sensitive models may require additional CAN bus decoder to be installed.
- 【NOTE】- The filter system may not be 100% accurate or up to date, please check your owner's manual or the part number on your original bulbs to confirm the bulb size. Refer to "how to pick the right bulb size" in our Product Description. Our bulbs can be used for powersports ATV/UTV or fog lights. Please let FAHREN know if you can’t figure it out or need any help.
- Lights Dim Over Time, Replace In Pairs: Your lights are a pair, one is never turned on without the other. If one bulb burns out, the other isn't far behind. Replace your H11 SilverStar Halogen bulbs in pairs for optimum performance.
- More Downroad Visibility: SilverStar halogen headlights create a whiter light with more downroad visibility that will enhance your overall experience on the road at night.
- Whiter Light For Added Clarity: The combination of down-road, side road, and whiter light achieves more clarity during nighttime driving. More clarity improves contrast and makes it easier to see objects on and along the side of the road.
- Reliable Design For Optimal Performance: SilverStar has a specially designed filament, propriety halogen gas mixture, and a unique lamp coating that shifts the color temperature towards a whiter light.
- The Sylvania Standard Of Quality: With over 100 years in business, Sylvania is the world leader in automotive lighting for Original Equipment Manufacturers (OEMs) and the aftermarket.
- 𝐁𝐞𝐭𝐭𝐞𝐫 𝐃𝐫𝐢𝐯𝐢𝐧𝐠 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: The 9006 lights provide upgrade illumination, offering a wider vision with a focus light that illuminates road signs clearly
- 𝟔𝟓𝟎 𝐅𝐞𝐞𝐭 𝐇𝐢𝐠𝐡 𝐕𝐢𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐲: The 9005 bulbs centralized full beams, allowing you clearly see deer off to the side, avoid repair work, take it easy through rural areas, deserted highways
- 𝟏𝟎 𝐘𝐞𝐚𝐫𝐬 𝐋𝐢𝐟𝐞𝐬𝐩𝐚𝐧: With heatproof glass coating chips, the bulbs can perform well even you drive 12 hours every night, it lasts 30 times longer than original, not dim within 10 years
- 𝟏𝟎 𝐌𝐢𝐧𝐮𝐭𝐞𝐬 𝐈𝐧𝐬𝐭𝐚𝐥𝐥𝐚𝐭𝐢𝐨𝐧: 0.5-inch ultra-thin heat sink, fit for 99% of cars, even with a dust cover. Replace old broken bulbs by yourself can saving your precious time to repair
- 𝐄𝐲𝐞-𝐏𝐫𝐨𝐭𝐞𝐜𝐭𝐢𝐨𝐧 𝐂𝐨𝐥𝐨𝐫: the vision is crisp clearer than yellow light, the color is more comfortable than Bluish light, reduce eyestrain in nighttime driving
- 【2024 UPGRADE BRIGHTNESS】LASFIT LCAir H7 LED bulb adopts 16pcs CSP chips, 6000K cool white, 300% brighter than halogen. The luminous flux of H7 LED light bulbs can reach 100LM/W. Thanks to the top-notch light conversion efficiency of technology, the H7 LED bulb can produce a brilliantly bright light while using less energy, providing you with better clarity and visibility to see further down the road.
- 【PERFECT BEAM PATTERN】LASFIT H7 led bulb employs a 1:1 halogen bulb design, featuring an ultra-thin copper plate that is positioned even closer to the halogen light source for optimal light output. This ensures a perfect light pattern identical to that of a halogen bulb, without any dark spots, shaded areas, or uneven illumination. It won’t blind passing vehicles, ensuring safe driving on the road.
- 【NO ADDITIONAL ADAPTER REQUIRED】This H7 led bulb does not require any additional adapters for replacing halogen bulbs, unlike others that do. Our H7 can work directly with the original bulb adapter, saving you both time and funds. The 2023 upgraded LCAir series light bulb feature a non-polarized, all-in-one mini-size design, making them truly plug-and-play with 5-minute installation.
- 【3,0000 HOURS LIFESPAN】LASFIT H7 led bulbs utilize a copper substrate, cold-pressed aluminum heat sink, and 18,000rpm hydraulic fan. This not only provides an efficient and reliable cooling system, but also produces lower noise levels due to the hydraulic fan. The high efficiency and stability of the heat dissipation system ensures that the bulbs maintain a bright and long-lasting performance, effectively addressing issues of dimming or dead bulbs.
- 【NOT CONCERNED ABOUT CANBUS ISSUES】LASFIT H7 comes equipped with a built-in intelligent IC driver that is compatible with 98% of vehicle computer systems. However, for certain sensitive vehicles, such as Mercedes-Benz, BMW, Volkswagen, etc. additional decoders or resistors may be required. If you encounter this situation, please send us a message to obtain a free decoder and get the problem resolved.
- Original equipment quality seal for the most reliable performance
- DOT compliant
- Philips is committed to helping protect its customers from poor imitations of inferior quality that may damage a vehicle or result in personal injury
- Every authentic Philips Xenon HID headlight bulb features a Certificate of Authentication (CoA) on its packaging. You can verify the authenticity through the QR code on the CoA or through our website
- Always replace in pairs to ensure a symmetric light beam from both bulbs on the road. Headlights dim over time
Last update on 2024-04-25 / Affiliate links / Images from Amazon Product Advertising API
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