Compliance Recall 69CS / ALR Seat Belt Retractors – 2021 Audi

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August 5, 2021 NHTSA CAMPAIGN NUMBER: 21V606000

Seat Belt Locking Retractor Malfunction/FMVSS 208

An unsecured child restraint system can increase the risk of injury during a crash.

 

NHTSA Campaign Number: 21V606

Manufacturer VolkswageneBay Group of America, Inc.

Components SEAT BELTS

Potential Number of Units Affected 45,496

 

Summary

VolkswageneBay Group of America, Inc. (VolkswageneBay) is recalling certain 2021 VolkswageneBay ID4, AudieBay A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Crash Protection.”

 

Remedy

Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact VolkswageneBay customer service at 1-800-893-5298 and AudieBay customer service at 1-800-253-2834. VolkswageneBay’s numbers for this recall are 69CR (VWeBay) and 69CS (AudieBay).

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Audi has a Recall

 


Problem Description

Autoliv has determined that certain seat belt assemblies do not comply with regulatory requirements. In these certain seat belt assemblies, the automatic locking retractor (ALR) function may deactivate early before the webbing is fully retracted.

The ALR function is required by regulatory requirement. This noncompliance does not impact the compliance or functionality of the seat belt assemblies with respect to their normal use by adult passengers or use of the LATCH system to secure child restraint seats.

With child restraint seats for which the vehicle owner elects to use the seat belt to secure the child restraint seat instead of the LATCH system, if the seat belt is not lockable so that the seat belt assembly can be used to tightly secure the child restraint seat, there is an increased risk of injury in a crash to the occupant of the child restraint seat.

 

Corrective Action

Inspect and, if necessary, replace the affected seat belt(s).

 

Precautions

A vehicle owner who elects to use the seat belt instead of the LATCH system to secure a child restraint seat will notice that the seat belt is not locked and the audible clicking noise made when the ALR function is activated stops well before the seat belt webbing is fully retracted.

 

Owner Notification

Owner notification will take place in August 2021. Owner letter examples are included in this bulletin for your reference.

 

Repair:

REPAIR AVAILABLE – August 13, 2021 – Inspect and, if necessary, replace an affected seat belt(s).

 

Repair Overview

Check the Automatic Locking Retractor (ALR) function on the seat belts according to specified criteria, and replace if necessary.

 

Seat Belt Inspection

Testing the Automatic Locking Retractor (ALR) function on the second row center seat belt:

 

 

  • Extract 200 – 250 mm lower belt webbing, fold and fix with your hand (as shown).

 

 

  • Pull the webbing all the way out of the seat belt retractor. This will activate the ALR.

 

  • Slowly retract the webbing back into the seat belt retractor. You will hear a ratcheting sound.

 

  • Pull on the belt with uniform and steady pressure and verify the belt cannot be pulled out of the seat belt retractor.

 

  • If the seat belt locks so the webbing cannot be pulled out of the retractor:
    • Unfasten the seat belt and repeat the tests 5 times in succession.

 

  • If the seat belt retractor locks without releasing for all tests:
    • No further work is required.
    • Proceed to Section D.

 

  • If the seat belt retractor does not lock during any of the tests:

 

Second Row Center Seat Belt ALR Function Test Recap:

 

Step 1) Fasten seat belt over an empty seat and gather excess webbing.

 

Step 2) Pull webbing all the way out of seat belt retractor to activate ALR.

 

Step 3) Slowly retract the webbing all the way back into the seat belt retractor while the seat belt remains buckled. You will hear a ratcheting sound.

 

Step 4) Pull on the seat belt and verify it is locked and cannot be pulled out of the seat belt retractor.

 

Testing the Automatic Locking Retractor (ALR) function on the front passenger seat belt:

  • The seat must be empty.

 

 

 

  • Pull the webbing all the way out of the seat belt retractor. This will activate the ALR.

 

  • Slowly retract the webbing back into the seat belt retractor.

 

  • You will hear a ratcheting sound.

 

  • Pull on the belt with uniform and steady pressure and verify the belt cannot be pulled out of the seat belt retractor.

 

  • If the seat belt locks so the webbing cannot be pulled out of the retractor:
    • Unfasten the seat belt and repeat the tests 5 times in succession.

 

  • If the seat belt retractor locks without releasing for all tests:
    • No further work is required.
    • Proceed to Section D.

 

  • If the seat belt retractor does not lock during any of the tests:

 

Front Passenger Seat Belt ALR Function Test Recap:

 

Step 1) Fasten seat belt over an empty seat.

 

Step 2) Pull webbing all the way out of seat belt retractor to activate ALR.

 

Step 3) Slowly retract the webbing all the way back into the seat belt retractor while the seat belt remains buckled. You will hear a ratcheting sound.

 

Step 4) Pull on the seat belt and verify it is locked and cannot be pulled out of the seat belt retractor.

 

Seat Belt Replacement

 

Replace affected seat belt according to the ELSA Repair Manual:

 

  • Verify the correct seat belt part number and color code in ETKA.

 

  • See ELSA Repair Manual, group 69: Repair manual > Body > Body Interior > 69 Passenger Protection, Airbags, Seat Belts > Seat Belts

 

Note the following during the repair:

 

  • Per the repair manual, the belt end fitting and retractor fasteners do not require replacement unless the vehicle was in an accident.

 

  • If a rear seat bench requires removal, the seat grommets must be replaced (if equipped).

 

  • Adhere to all warnings outlined in the repair manual.

 

  • Reference ELSA Repair Manual for special tools.

 



28 Affected Products

Vehicles

MAKEMODELYEAR
AUDIA42021
AUDIA52021
AUDIA5 CABRIOLET2021
AUDIA62021
AUDIA6 ALLROAD2021
AUDIA72021
AUDIA82021
AUDIE-TRON2021
AUDIQ32021
AUDIQ52021
AUDIQ72021
AUDIQ82021
AUDIRS Q82021
AUDIRS52021
AUDIRS62021
AUDIRS72021
AUDIS32021-2022
AUDIS42021
AUDIS52021
AUDIS5 CABRIOLET2021
AUDIS62021
AUDIS72021
AUDIS82021
AUDISQ52021
AUDISQ72021
AUDISQ82021
VOLKSWAGENeBayID.42021

 


13 Associated Documents

Recall 573 Report-Amendment 1

RCLRPT-21V606-7124.PDF 240.863KB

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Noncompliance Notice 573 Report

RCLRPT-21V606-2781.PDF 242.06KB

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Recall Acknowledgement

RCAK-21V606-2801.pdf 645.906KB

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Remedy Instructions and TSB

RCRIT-21V606-7122.pdf 1212.255KB

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Remedy Instructions and TSB

RCRIT-21V606-8641.pdf 1216.307KB

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Manufacturer Notices(to Dealers,etc) – VOLKSWAGENeBay Date: August 12, 2021 Repair Available Safety Recall 69CR / Automatic Locking Seat Belt Retractors

nhtsa.gov/odi/rcl/2021/RCMN-21V606-1860.pdf" target="_BLANK" rel="noopener">RCMN-21V606-1860.pdf 687.947KB

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Manufacturer Notices(to Dealers,etc) – AUDI Date: August 12, 2021 Repair Available Compliance Recall 69CS / ALR Seat Belt Retractors

RCMN-21V606-3726.pdf 728.848KB

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ISSUED Owner Notification Letter(Part 577) – 69CR_ VW Customer

RCONL-21V606-9288.pdf 280.711KB

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ISSUED Owner Notification Letter(Part 577) – 69CR_ VW Customer PRI

RCONL-21V606-8433.pdf 561.225KB

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ISSUED Owner Notification Letter(Part 577) – 69CS_Audi Customer

RCONL-21V606-2841.pdf 552.626KB

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ISSUED Owner Notification Letter(Part 577) – 69CS_Audi Customer PRI

RCONL-21V606-2113.pdf 1088.713KB

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Recall Quarterly Report #1, 2021-3

RCLQRT-21V606-6008.PDF 211.163KB

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Recall Quarterly Report #2, 2021-4

RCLQRT-21V606-4122.PDF 211.27KB

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  • 【ABS & SRS Diagnoses + Active Test for ABS SRS】LAUNCH CR629 scan tool can do advanced Bidirectional Control (active test), read vehicle version information, read/clear DTCs, and read graphic live data stream for ABS SRS modules. Utilizing the active test can detect the hidden problems when you see the related warning light of ABS SRS systems. 📌NOTE: This launch obd2 scanner currently supports ACTIVE TEST for 20 car brands. Please contact us to check the compatibility before purchase.
  • 【3 Reset Services】This automotive scanner LAUNCH CR629 provides 3 reset services: Oil reset, SAS reset and BMS Reset, helping to keep your car running smoothly. ➤Oil Reset: To reset the oil life each time you have the oil and oil filter changed. ➤SAS Reset: To perform a calibration of the steering angle sensor following a wheel alignment or installation of a suspension or steering part. ➤BMS Reset. 📌Please contact us to check the vehicle compatibility for reset services before purchase.
  • 【OBD2 Full Functions + Support 10000+ Vehicle】 Come with 10 modes of OBD2 tests (including Read/Clear codes, View Freeze Frame Data, O2 Sensor Test, Evap Test, etc.), LAUNCH CR629 obd2 scanner tells you the exact problem behind the check engine warning light, solve emission issues, and help pass smog test for most post-1996 OBD2/CAN vehicles. This ABS SRS scan tool supports ABS & SRS diagnoses for 42 car brands. 22 Car brands for BMS reset, 53 brands for oil reset, and 41 brands for SAS reset.
  • 【User-friendly + Live Data Stream】 LAUNCH CR629 car code reader is specially designed with the following features ➤3.5 inch large LCD color display. ➤3 hot(F1/F2/F3)to access to the target interface directly with ONE CLICK. ➤DTC Lookup to identify a code’s meaning directly. No google research needed! ➤PC Printing to print the information out after PC connection. ➤Review data records historical DTCs, data streams and freeze frame data, which is convenient to view at any time.
  • 【5 Years Warranty + Lifetime Free Update+ 8 Languages】 This original Launch OBD2 scanner CR629 is backed up by Launch official after-sale services with 5-year warranty, available 60-days return & replacement policy. This car code scanner supports English, French, German, Spanish, Portuguese, Russian, Japanese, Italian. If you have any problem, you can contact us freely via customer service email or message us on Amazon.

Last update on 2025-05-08 / Affiliate links / Images from Amazon Product Advertising API


 

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