August 6, 2021 NHTSA CAMPAIGN NUMBER: 21V615000
An engine stall increases the risk of a crash.
NHTSA Campaign Number: 21V615
Manufacturer Volkswagen Group of America, Inc.
Components ENGINE AND ENGINE COOLING
Potential Number of Units Affected 5,087
Dealers will update the ECU software, free of charge. Owner notification letters are expected to be mailed October 5, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 24HH.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
VOLKSWAGEN DEALER COMMUNICATION
UPDATED – URGENT! MANDATORY STOP-SALE NOTICE
ALL 2022 MY Volkswagen Taos equipped with 4MOTION® all-wheel drive
|This notice is for:|
|Date:||August 03, 2021|
|UPDATED INFORMATION||SAGA Code 24HH is now visible in ELSA for all vehicles included in this stop- sale.|
|Affected Vehicles:||Effective immediately, a MANDATORY STOP-SALE is in effect for:|
ALL 2022 MY Volkswagen Taos vehicles equipped with 4Motion® all-wheel drive
Note: Front-wheel drive Taos vehicles are not impacted by this issue.
|Issue:||Customers of certain 2022 MY Volkswagen Taos 4MOTION vehicles have alleged that their engine has shut off unexpectedly when coming to a stop.|
Volkswagen is working on a repair to address this issue; at this time a repair is not available. Further information will be provided in the coming days.
|Required Dealer Action:|
IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied.
-END OF MESSAGE-
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Volkswagen Public Relations.
Volkswagen Customer Protection
1 Affected Product
4 Associated Documents
Manufacturer Notices(to Dealers,etc) – VOLKSWAGEN Date: August 03, 2021 UPDATED – URGENT! MANDATORY STOP-SALE NOTICE SAGA Code 24HH is now visible in ELSA for all vehicles included in this stop-sale.
Defect Notice 573 Report
Recall 573 Report-Amendment 1
Latest Recalls Documents
For the most up to date documents from NHTSA for this Recall, click the lick above
Overview – Introduction
The Immobilizer is a theft-deterrent device that adds a layer of security to VWGoA vehicles that include the following brands: Audi, Bentley, Lamborghini, and VW. Certain repairs such as replacing emission parts cannot be performed without resetting the immobilizer code for the vehicle. This is done by a technician using the VAS for PC software to synchronize the immobilizer code embedded in the ignition key with other codes resident on parts such as the Transmission Control Module, Engine Control Module, and Instrument Cluster.
Before you can replace an emission part
Whenever you replace an emission-related control module, the immobilizer must be reset using the VAS for PC software. This can only be done if you meet the following requirements:
- You have enrolled into the program (see step 1 – Complete Pass Thru Enrollment Forms)
- You have received an email from VWGoA that contains a Security ID and Password to access the immobilizer application hosted in Germany
- You have received an email from VWGoA that contains a certificate file (e.g. IndepeDeale.30001.300999.pfx)
- You have installed the certificate onto your PC
- You have obtained a J 2534-1 Pass Thru device (see recommended J 2534-1 Pass Thru devices)
- You have performed the steps outlined in VAS for PC Setup
Recommended J 2534-1 Pass Thru devices
Pass thru devices are available for purchase from a recommended Manufacturer for registered workshops to perform Immobilizer functions. The Pass Thru devices that have been tested to work with VAS for PC follow:
Available from ACTIA Corp.
Available from Drew Technologies, Inc. http://www.drewtech.com or (734) 222-5228
Available from Dearborn Group Technology http://www.dgtech.com or (248) 488-2080
Email at [email protected]
Note: Currently, Pass Thru re-programming supports SAE J2534-1 version 4.04 only. Please ensure that you have installed the appropriate driver for your Pass Thru device. For details read the documentation shipped with your device or contact the manufacturer.
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- OS support both WINDOWS XP and Windows 7, Software support multi-languages: Chinese, English, French, Italian, Spanish, German, ec
- You can download the vxmanager online, if you have any license problem please send us the serial number to extend the license
- One year warranty. Please contact us via order center if you have any problem with software installation
- 【2021 Scanner for Heavy-Duty Vehicles】:Here we present you the Autel Maxisys MS908CV—a high-end diagnostic tool tailored for commercial vehicles such as semi-trucks, light-duty trucks, buses, construction vehicles, agricultural vehicles and supports 80+ brands. The official updates can always keep the scan tool up with the trends so as to meet the needs of workshops and pro mechs. As an official authorized Autel scanner, stick to the old rules, 365 days QA and 24/7 technical support.
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Last update on 2021-08-10 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-08-10 / Affiliate links / Images from Amazon Product Advertising API