Safety Recall 97GF / Front Door Wiring Harness – 2019-2020 Volkswagen Atlas, 2020-2023 Atlas Cross Sport

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March 11, 2022 NHTSA CAMPAIGN NUMBER: 22V152000

Delayed Deployment of Front Side Air Bag

A delayed air bag deployment can increase the risk of injury.

 

NHTSA Campaign Number: 22V152

Manufacturer Volkswagen Group of America, Inc.

Components AIR BAGS

Potential Number of Units Affected 222,892

 

Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.

 

Remedy

Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 97GF.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Volkswagen has a Recall

 


Affected Vehicles

Country Beginning Model Year Ending Model Year Vehicle Vehicle Count
USA 2019 2023 ATLAS 146,619
USA 2020 2023 ATLAS CROSS SPORT 76,273
CAN 2019 2022 ATLAS 14,973
CAN 2020 2022 ATLAS CROSS SPORT 8,219

 

Problem Description

In the event of a side crash, when the side airbag deployment may be necessary, the side airbag may deploy later than designed, which can lead to an increased risk of injury to vehicle occupants. This issue may be caused by excessive micromovement, leading to fretting corrosion of the door wiring harness terminal contacts.

 

Corrective Action

To identify and correct this defect, authorized Volkswagen dealers will check both front doors to determine if diagnostic trouble (fault) code(s) specific to the affected wiring harness are present. If the fault code(s) are present for a front door, the affected wiring harness will be replaced in that door. Harnesses will be modified with a zip tie to secure them, and a stabilizing compound will be applied to the terminal ends of the affected wiring harness connectors.

If fault codes are not found, the existing wiring harness will be modified with a zip tie to secure it and a stabilizing compound will be applied to the terminal ends of the affected wiring harness connector(s).

 

Precautions

If the recall condition is present in the vehicle, the airbag warning light will illuminate if a malfunction is detected. Other symptoms of a sporadic interruption of the affected electrical connection can be: inadvertently rolling down windows, inadvertent park brake engagement at low speeds (below approximately 3km/h or 1.8 mph), warning regarding faulty door sensor. Customers experiencing any of these conditions are advised to contact an authorized Volkswagen dealer to have their vehicle diagnosed/repaired without delay.

 

Code Visibility

On or about June 22, 2022, the campaign code was applied to affected vehicles.

 

Owner Notification

Owner notification will take place in June 2022. Owner letter examples are included in this bulletin for your reference.

 

Repair Overview

Check DTC memory for faults related to faulty front door harnesses.

Modify or replace door harness.

 


IMPORTANT – FAQs for Safety Recall 97GF / Front Door Wiring Harness

Date: April 01, 2022

Frequently Asked Questions

Q: What vehicles are included in Safety Recall 97GF?

A:

Country Beginning Model Year Ending Model Year Vehicle Vehicle Count
USA 2019 2023 ATLAS 146,619
USA 2020 2023 ATLAS CROSS SPORT 76,273
CAN 2019 2022 ATLAS 14,973
CAN 2020 2022 ATLAS CROSS SPORT 8,219

 

Q: What is the safety concern for Safety Recall 97GF?

A: The recall condition can result in a fault that causes the airbag light to be illuminated.  When illuminated, in the event of certain side crash scenarios that would cause the side airbag to deploy, the side airbag may deploy later than designed. This may lead to an increased injury to vehicle occupants.

 

Q: Are there any precautions customers should take because their vehicle is part of Safety Recall 97GF?

A: Customers can continue driving their vehicle. Please advise customers to ensure that everyone who uses their vehicle has read the owner’s manual and is familiar with how the warning lights in the vehicle function.

If the recall condition is present in the vehicle, the airbag warning light may illuminate if a malfunction is detected. Other symptoms of a sporadic interruption of the affected electrical connection can be: inadvertently rolling down windows, inadvertent park brake engagement at low speeds (below approximately 3km/h or 1.8 mph), warning regarding faulty door sensor.

Customers experiencing any of these conditions are advised to contact an authorized Volkswagen dealer to have their vehicle diagnosed/repaired.

 

Q: What is the repair for the Safety Recall 97GF?

A: Once all repair materials become available, dealers will check both front doors to determine if diagnostic trouble (fault) code(s) specific to the affected wiring harness are present.  If the fault code(s) are present for a front door, the affected wiring harness will be replaced in that door.  Harnesses will be modified with a zip tie to secure them, and a stabilizing compound will be applied to the terminal ends of the affected wiring harness connectors.

If fault code(s) are not found, the existing wiring harness will be modified with a zip tie to secure it and a stabilizing compound will be applied to the terminal ends of the affected wiring harness connector(s).

Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Volkswagen Public Relations.

 

Q: When will the repair for Safety Recall 97GF be available?

A: This recall repair is not yet available.  Volkswagen will send customers a letter via first-class mail to let them know when they can schedule the recall repair with a dealer. At this time, parts are estimated to be available for repairs in May 2022.

 

Q: Is the campaign harness parts for Safety Recall 97GF going to be the same part that we are currently using to fix Atlas now?

A: Yes, but there are additional parts that will also needed for the safety recall remedy.  These are currently in the procurement process.

 

Q: Will customers that recently had a new wiring harness installed have to come back for additional repair under the safety recall?

A: Yes. There are additional parts that will also needed for the safety recall remedy.  These are currently in the procurement process.

 

Q: Will customers that have harnesses installed between now and when the repair is available have to come back again?

A: Yes. There are additional parts that will also needed for the safety recall remedy.  These are currently in the procurement process.

 

Q: Should vehicles currently waiting for a harness now wait for the final repair parts?

A: No.  Dealers can install parts needed to address any vehicle experiencing an issue today. However, there are additional parts that will also needed for the safety recall remedy. These are currently in the procurement process.

Customers can continue to drive their vehicles.  Please make sure to advise customers to ensure that everyone who uses their vehicle has read the owner’s manual and is familiar with how the warning lights function in the vehicle.

 

Q: When will the parts approved for the recall be available?

A: Parts are estimated to be available for repairs May 2022.

 


Chronology :

CW51/2020: Topic identified. Due to the nature of the customer complaints, it was handled as a regular quality issue. Analysis started. At the time, the topic was manifesting only in certain trim levels.

CW8-CW24/2021: Conduct analysis of field parts and vehicles.

CW24/2021: Root cause “fretting corrosion” determined via laboratory analysis.
3rd-4th Quarter 2021: Number of complaints begins to increase due to age of vehicle population and onset of seasonal cold temperatures.

CW03/2022: Risk Assessment completed, decision to escalate topic to Volkswagen’s Product Safety Committee.
Identification of potentially affected vehicles initiated, further detailed root cause analysis started.

CW04/2022: Analysis showed an increase in claims to include additional trim levels not previously identified.

02/3/2022: NHTSA requested a technical meeting to discuss recent complaints regarding underlying issue; preliminary meeting scheduled for 3/10/2022.

02/10/2022: Topic was presented at Volkswagen AG Pre-Product Safety Committee. More details requested, including: Overview of failure modes and respective root cause description, risk assessment for each failure, additional information regarding scope.

02/23/2022: Topic was presented to Volkswagen AG Product Safety Committee. Further details requested regarding potential repair solution and supply plan.

03/04/2022: Volkswagen AG Product Safety Committee decided to conduct a voluntary safety recall out of an abundance of caution.

Between February 2020 and the date of determination, Volkswagen identified 1,461 claims and 9 hard copy field reports in the U.S. related to an airbag warning light illumination arising from an Atlas door wiring harness failure.

 


9 Affected Products

Vehicles

MAKE MODEL YEAR
VOLKSWAGEN ATLAS 2019-2023
VOLKSWAGEN ATLAS CROSS SPORT 2020-2023

 


26 Associated Documents

Defect Notice 573 Report

RCLRPT-22V152-3153.PDF 217.31KB

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Recall Acknowledgement

RCAK-22V152-8339.pdf 645.627KB

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Manufacturer Notices(to Dealers,etc) – VOLKSWAGEN Date: March 18, 2022 Advance Notice – Safety Recall 97GF / Front Door Wiring Harness

RCMN-22V152-1549.pdf 842.807KB

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Recall 573 Report-Amendment 1-03/28/2022

RCLRPT-22V152-5438.PDF 217.866KB

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VOLKSWAGEN Date: April 01, 2022 Frequently Asked Questions

RMISC-22V152-9949.pdf 669.23KB

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97GF Recall FAQ 04-05-2022

RMISC-22V152-3010.pdf 393.069KB

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ISSUED Interim Owner Notification Letter(Part 577)

RIONL-22V152-5001.pdf 112.68KB

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ISSUED Interim Owner Notification Letter(Part 577) – PRI

RIONL-22V152-3952.pdf 128.1KB

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VOLKSWAGEN Date: May 25, 2022 – IMPORTANT – UPDATE to FAQs for Safety Recall 97GF / Front Door Wiring Harness – Update Summary: Estimated parts availability for repair launch updated.

RMISC-22V152-0674.pdf 670.401KB

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Remedy Instructions and TSB

RCRIT-22V152-9597.pdf 2683.916KB

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Manufacturer Notices(to Dealers,etc) – VOLKSWAGEN Repair Available – Safety Recall 97GF / Front Door Wiring Harness Date: June 21, 2022

RCMN-22V152-6425.pdf 270.794KB

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Remedy Instructions and TSB

RCRIT-22V152-7264.pdf 2350.514KB

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ISSUED Owner Notification Letter(Part 577) – PRI

RCONL-22V152-0724.pdf 110.943KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V152-0274.pdf 98.894KB

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Manufacturer Notices(to Dealers,etc) – VOLKSWAGEN Date: June 23, 2022 REVISION – Safety Recall 97GF / Front Door Wiring Harness

RCMN-22V152-2418.pdf 279.925KB

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Volkswagen – Recall FAQs – July 2022

RMISC-22V152-6946.pdf 637.32KB

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Remedy Instructions and TSB

RCRIT-22V152-4529.pdf 2351.719KB

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Manufacturer Notices(to Dealers,etc) – VOLKSWAGEN Date: July 21, 2022 REVISION – Safety Recall 97GF / Front Door Wiring Harness

RCMN-22V152-0291.pdf 201.548KB

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Recall Quarterly Report #1, 2022-2

RCLQRT-22V152-8019.PDF 211.155KB

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Volkswagen – Dealer Claiming Instructions Notice – July 2022

RCMN-22V152-7405.pdf 280.451KB

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Volkswagen – Claim Entry Instructions – July 2022

RCMN-22V152-0994.pdf 114.552KB

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Remedy Instructions and TSB

RCRIT-22V152-0325.pdf 2309.852KB

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Manufacturer Notices(to Dealers,etc) – VOLKSWAGEN Date: September 23, 2022 IMPORTANT – ELSA Publication Delay – Safety Recall 97GF / Front Door Wiring Harness Circular Revision

RCMN-22V152-0057.pdf 278.95KB

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Manufacturer Notices(to Dealers,etc) – VOLKSWAGEN Date: September 22, 2022 REVISION – Safety Recall 97GF / Front Door Wiring Harness

RCMN-22V152-0067.pdf 277.92KB

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Recall Quarterly Report #2, 2022-3

RCLQRT-22V152-1126.PDF 211.26KB

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Recall Quarterly Report #3, 2022-4

RCLQRT-22V152-2947.PDF 211.361KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V152&docType=RCL

 


 

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OBD2 Scanner TOPDON AL600, ABS SRS Code Reader, Diagnostic Scan Tool, Active Test for ABS/SRS, with Car Maintenance Reset Service of Oil, BMS, SAS
  • ABS/SRS OBD2 Scanner > Enjoy this ABS OBD2 code reader to reveal exact issues underlying in your brake, airbag, and engine systems, test individual ABS/SRS sensors, valves, or solenoids to quickly locate malfunctions (compatible with GM, Nissan, Fiat, Benz, Volvo, Land Rover, BMW, USA Ford, please reach us for details.), making sure critical safety systems work in perfect harmony together against accidents to be safe than sorry. NOTE: Only support upgrade on windows.
  • 3 Most Needed Service Functions > This OBD2 scanner guides you through step by step procedures to reset oil service light and programmed mileage intervals for engine efficiency (Oil Reset); to calibrate steering wheel position for vehicle’s traveling in a straight line (SAS Reset); to clear the original low battery fault information against coming battery failures or damage (BMS Reset); saving your needless visits to mechanics. NOTE: Not suitable for all models, please reach us for compatibility.
  • Full OBD2 Diagnostics > Say goodbye to the hassle of manual check-ups via this srs code reader. Quickly correct Check Engine Light warning on most OBD2/CAN compatible vehicles. Easily access to your smog status with one simple click I/M Readiness; and being filled with features for live data readings, freeze frame data, plus EVAP system, onboard monitor test means this scan tool checks all daily car care boxes.
  • Work Easier > Red-Yellow-Green LEDs in this OBD2 scanner quickly show the overall DTC status without toggling through menu selections. HELP hotkey takes you directly to detailed descriptions/tips. Read/Erase DTC, I/M readiness shortcuts are added for optimized operation, along with DTC Lookup library for interpreting codes, designing the SRS OBD2 code reader a pleasure to use right out of the package even for beginners.
  • Helpful Service > Get instant, free lifetime access to the most recent updates to add new car models and troubleshooting bugs making the OBD2 scanner a long-term investment for any home mechanics. The extended 1 years of quality assurance sweetens the worry-free deal even further. Multilingual Menu: EN, FR, ES, DE, IT, RU, PT, and JP. NOTE: Only support upgrade on windows.
Bestseller No. 9
GODIAG GD203 OBD2 Scanner, ABS SRS Diagnostic Scan Tool, Car Code Reader for Oil Light Reset, EPB, TPS, SAS, OBD2 Car Scanner with 28 Special Function and Lifetime Free Update Online
  • 【Multi-Function OBD2 Scanner】GODIAG GD203 code reader is a cost-effective products for your vehicle maintenance. This obd2 scanner does not only professional in checking the ABS/SRS systems, but also do a lot of special reset functions like Anti-lock Brake Reset, Electronic Park Brake Reset, Diesel Particulate Filter Reset, Oil Service Light Reset, TPMS, TPS/TBA, etc.
  • 【ABS Bleeding Scan Tool】When the vehicle has replaced the ABS computer/ABS pump, replacing the brake master cylinder, brake cylinder, brake pipeline, and brake fluid, there may be air in the Car's ABS system. Our car diagnostic scanner can help you check for ABS bleeding, which you should perform the ABS bleeding to bleed the brake system to restore ABS braking sensitivity.
  • 【ABS SRS Scan Tool】The function of airbags is to reduce the degree of injury to the people in the event of a vehicle collision. You need to check frequently whether the ABS SRS is functioning properly. Our code reader can help you find common airbag problems easily include: malfunctioning airbags, disconnected airbag wiring, and damaged airbag sensors.
  • 【Oil Light Reset, EPA, SAS】If the brake pads are damaged, the brake pads should be replaced, and the brake pads need to be reset at the same time. When your car replaces the steering angle position sensor, the steering angle needs to be reset to find the relative zero where the car keeps driving straight. The oil light reset is required when the car oil or the mechanical parts that monitor oil life are replaced. Our obd2 scanner can do these jobs very well!
  • 【Support 17 Languages and Multiple Car Models】Supported languages include English, Spanish, German, French, Portuguese, Swedish, Italian, Simplified Chinese, Traditional Chinese, Russian, Japanese, Korean, Hungarian, Thai, Slovak, Dutch and Polish. This is a car scanner tool for ABS and SRS systems that supports most types of cars on the market. (Please Note: 28 special functions are excluded!)
Bestseller No. 10
Autel AutoLink AL619 Scanner, 2024 ABS SRS Airbag Warning Light Diagnostic Scan Tool, Up of AL519 ML519 ML619, 10 OBDII Test Modes, DTCs Lookup, Live Data, Turn Off Check Engine Light OBD2 Code Reader
  • 🎉【2024 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.
  • 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
  • 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
  • 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
  • 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.

Last update on 2024-03-08 / Affiliate links / Images from Amazon Product Advertising API

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