Safety Recall Code: 10H5 – Engine Design Cover – 2022 Volkswagen Golf GTI & Golf R

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The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. March 2022 10H5 Page 1 of 7 Safety Recall Code: 10H5 Subject Engine Design Cover Release Date Affected Vehicles March 22, 2022 Country Beginning Model Year Ending Model Year Vehicle Vehicle Count USA 2022 2022 GOLF GTI 3,404 USA 2022 2022 GOLF R 865 CAN 2022 2022 GOLF GTI 540 CAN 2022 2022 GOLF R 508 Check Campaigns/Actions screen in ELSA on the day of repair to verify that a VIN qualifies for repair under this action. ELSA is the only valid campaign inquiry & verification source.  Campaign status must show “open.”  If ELSA shows other open action(s), inform your customer so that the work can also be completed at the same time the vehicle is in the workshop for this campaign. Problem Description In specific driving maneuvers with extreme high accelerating forces, the engine design cover may come loose. A loose engine design cover may come in contact with hot surfaces in the engine compartment. This may lead to melting of the cover material. Melted material that may come in contact with extremely hot surfaces (such as the exhaust turbo charger) could lead to a fire in the engine compartment. Corrective Action To address the safety defect, authorized Volkswagen dealers will remove the engine design cover from the vehicle. At a future date, once updated engine design covers become available, Volkswagen will notify owners under a separate Service Action campaign and provide a replacement cover free of charge. Precautions If the cover has come loose, owners may notice a burning smell coming from the engine compartment or when opening the hood, or may recognize that the engine design cover has moved out of its position. Customers experiencing this issue should remove the cover themselves if it is safe to do so (engine compartment can be hot), or make an appointment right away with an authorized Volkswagen dealer to have the cover removed. A removed engine design cover should be brought to the dealer for proper disposal. Code Visibility On or about March 22, 2022, the campaign code will be applied to affected vehicles. Owner Notification Owner notification will take place in March 2022. Owner letter examples are included in this bulletin for your reference. Additional Information Please alert everyone in your dealership about this action, including Sales, Service, Parts and Accounting personnel. Contact Warranty if you have any questions. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. March 2022 10H5 Page 2 of 7 IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers. Fill out and affix Campaign Completion Label (CAMP 010 000) after work is complete. Labels can be ordered at no cost via the Compliance Label Ordering portal at www.vwhub.com. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. March 2022 10H5 Page 3 of 7 Claim Entry Instructions The labor times listed here may differ from the labor operations and labor times listed in ELSA. After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated elsewhere. Attach the ELSA screen print showing action open on the day of repair to the repair order. If customer refused campaign work:  U.S. dealers: Submit request via WISE under the Campaigns/Update/Recall Closure option.  Canada dealers: Upload the repair order [signed by customer] to Volkswagen WIN/Operations/Campaign Closure. Service Number 10H5 Damage Code 0099 Parts Vendor Code WWO Claim Type Sold vehicle: 7 10 Unsold vehicle: 7 90 Causal Indicator Mark labor as causal Vehicle Wash/Loaner Do not claim wash/loaner under this action U.S.A.: Loaner/rental coverage cannot be claimed under this action. However, loaner/rental may be covered under the Alternate Transportation Program. Please refer to the Volkswagen Warranty Policy and Procedures Manual for loaner claims information and reimbursement details. Canada: Loaner/rental coverage cannot be claimed under this action. Please refer to t Volkswagen Service Loaner Program to determine loaner eligibility. Criteria I.D. 01 LABOR Labor Op Time Units Description 1083 53 99 10 Remove engine cover The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. March 2022 10H5 Page 4 of 7 Customer Letter Example (USA) This notice applies to your vehicle: , NHTSA: 22V163 Subject: Safety Recall 10H5 – Engine Design Cover Dear Volkswagen Owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Volkswagen has decided that a defect, which relates to motor vehicle safety, exists in certain 2022 model year Volkswagen vehicles. Our records show that you are the owner of a vehicle affected by this action. What is the issue? In specific driving maneuvers with high accelerating forces, the engine design cover may come loose. A loose engine design cover may come in contact with hot surfaces in the engine compartment. This may lead to melting of the cover material. Melted material that may come in contact with extremely hot surfaces (such as the exhaust turbo charger) could lead to a fire in the engine compartment. What will we do? To correct the safety defect, authorized Volkswagen dealers will remove the engine design cover from the vehicle. This work will be performed for you free of charge, and will take a few minutes to complete. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. At a future date, once updated engine design covers become available, Volkswagen will notify owners via first-class mail under a separate Service Action campaign and provide a replacement cover free of charge. What should you do? Please contact your authorized Volkswagen dealer without delay to schedule this recall work. To set up an appointment online, please visit www.vw.com/find-a-dealer. Precautions you should take If the cover has come loose, owners may notice a burning smell coming from the engine compartment or when opening the hood, or may recognize that the engine design cover has moved out of its position. Customers experiencing this issue should remove the cover themselves if it is safe to do so (engine compartment can be hot), or make an appointment right away with an authorized Volkswagen dealer to have the cover removed. A removed engine design cover should be brought to the dealer for proper disposal. Lease vehicles and address changes If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records. Reimbursement of Expenses If you have previously paid for repairs relating to the condition described in this letter, please refer to the enclosed form that explains how to request reimbursement. Can we assist you further? If your authorized Volkswagen dealer fails or is unable to complete this work free of charge within a reasonable time, or if you should have any questions about this communication, please reach out to us using your preferred method of communication at www.vw.com/contact or by calling us at 800-893-5298. Checking your vehicle for open Recalls and Service Campaigns To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit www.vw.com/owners/recalls and enter your Vehicle Identification Number (VIN) into the Recall/Service Campaign Lookup tool. If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424- 9153); or go to http://www.safercar.gov. We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle. Sincerely, Volkswagen Customer Protection The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. March 2022 10H5 Page 5 of 7 Customer Customer Letter Example (Canada) Example (USA) This notice applies to your vehicle: , Transport Canada Recall: 2022-122 Subject: Safety Recall 10H5 – Engine Design Cover Dear Volkswagen Owner, This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Our records show that you are the owner of a vehicle affected by this action. What is the issue? In specific driving maneuvers with high accelerating forces, the engine design cover may come loose. A loose engine design cover may come in contact with hot surfaces in the engine compartment. This may lead to melting of the cover material. Melted material that may come in contact with extremely hot surfaces (such as the exhaust turbo charger) could lead to a fire in the engine compartment. What will we do? To correct the safety defect, authorized Volkswagen dealers will remove the engine design cover from the vehicle. This work will be performed for you free of charge, and will take a few minutes to complete. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. At a future date, once updated engine design covers become available, Volkswagen will notify owners via first-class mail under a separate Service Action campaign and provide a replacement cover free of charge. What should you do? Please contact your authorized Volkswagen dealer without delay to schedule this recall work. Precautions you should take If the cover has come loose, owners may notice a burning smell coming from the engine compartment or when opening the hood, or may recognize that the engine design cover has moved out of its position. Customers experiencing this issue should remove the cover themselves if it is safe to do so (engine compartment can be hot), or make an appointment right away with an authorized Volkswagen dealer to have the cover removed. A removed engine design cover should be brought to the dealer for proper disposal. Lease vehicles and address changes If you are the lessor and registered owner of the vehicle identified in this letter, you shall forward this letter (and any subsequent notice, if applicable) to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle identified in this letter, please fill out the enclosed prepaid Owner Reply Card and mail it to us so we can update our records. Reimbursement of Expenses If you have previously paid for repairs relating to the condition described in this letter, please refer to the enclosed form that explains how to request reimbursement. Can we assist you further? If your authorized Volkswagen dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Customer Relations, Monday through Friday from 8AM to 8PM EST by phone at 1-800-822-8987 or via our “Contact Us” page at www.vw.ca. We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle. Sincerely, Volkswagen Customer Protection The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. March 2022 10H5 Page 6 of 7 Repair Instruction Section A – Check for Previous Repair TIP If Campaign Completion label is present, no further work is required.  Enter the VIN in Elsa and proceed to the “Campaign/Action” screen. TIP On the date of repair, print this screen and keep a copy with the repair order.  Confirm the Campaign/Action is open . If the status is closed, no further work is required.  Note the Applicable Criteria ID for use in determining the correct work to be done and corresponding parts associated. CRITICAL REPAIR STEP STOP! If multiple software update Campaign/Actions are open, they must be performed in order of the Start date . The oldest should be performed first.  All Safety Recalls must be completed prior to completing this campaign.  Proceed to Section B. NOTE  These repair instructions may differ from the labor operations and labor times listed in ELSA.  Damages resulting from improper repair or failure to follow these work instructions are the dealer’s responsibility and are not eligible for reimbursement under this action.  This procedure must be read in its entirety prior to performing the repair.  Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not identically match all affected vehicles.  Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.  When working during extreme temperatures, it is recommended that the vehicle be allowed to acclimate inside the shop to avoid temperature-related component damage/breakage. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. March 2022 10H5 Page 7 of 7 Section B – Repair Procedure  Pull the engine cover off the ball pins one after the other. Do not pull sharply on the engine cover or pull it to one side.  Render the engine cover unusable and dispose of the engine cover. Proceed to Section C Section C – Campaign Completion Label Install Campaign Completion Label  Fill out and affix Campaign Completion Label, part number CAMP 010 000, next to the vehicle emission control information label. TIP Ensure Campaign Completion Label does not cover any existing label(s). Proceed to Section D Section D – Parts Return/Disposal Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP) for U.S. and the Part Destruction and Core Disposition Report for Canada.

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Form No. F_3.4_AHQ-GQO-CP-C_060 Rev.3.0 10H5 USA IMPORTANT SAFETY RECALL Volkswagen of America, Inc. 3800 Hamlin Road Auburn Hills, MI 48326 This notice applies to your vehicle: , NHTSA: 22V163 Subject: Safety Recall 10H5 – Engine Design Cover Dear Volkswagen Owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Volkswagen has decided that a defect, which relates to motor vehicle safety, exists in certain 2022 model year Volkswagen vehicles. Our records show that you are the owner of a vehicle affected by this action. What is the issue? In specific driving maneuvers with high accelerating forces, the engine design cover may come loose. A loose engine design cover may come in contact with hot surfaces in the engine compartment. This may lead to melting of the cover material. Melted material that may come in contact with extremely hot surfaces (such as the exhaust turbo charger) could lead to a fire in the engine compartment. What will we do? To correct the safety defect, authorized Volkswagen dealers will remove the engine design cover from the vehicle. This work will be performed for you free of charge, and will take a few minutes to complete. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. At a future date, once updated engine design covers become available, Volkswagen will notify owners via first-class mail under a separate Service Action campaign and provide a replacement cover free of charge. What should you do? Please contact your authorized Volkswagen dealer without delay to schedule this recall work. To set up an appointment online, please visit www.vw.com/find-a-dealer. Precautions you should take If the cover has come loose, owners may notice a burning smell coming from the engine compartment or when opening the hood, or may recognize that the engine design cover has moved out of its position. Customers experiencing this issue should remove the cover themselves if it is safe to do so (engine compartment can be hot), or make an appointment right away with an authorized Volkswagen dealer to have the cover removed. A removed engine design cover should be brought to the dealer for proper disposal. Form No. F_3.4_AHQ-GQO-CP-C_060 Rev.3.0 10H5 USA IMPORTANT SAFETY RECALL Lease vehicles and address changes If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records. Reimbursement of Expenses If you have previously paid for repairs relating to the condition described in this letter, please refer to the enclosed form that explains how to request reimbursement. Can we assist you further? If your authorized Volkswagen dealer fails or is unable to complete this work free of charge within a reasonable time, or if you should have any questions about this communication, please reach out to us using your preferred method of communication at www.vw.com/contact or by calling us at 800-893-5298. Checking your vehicle for open Recalls and Service Campaigns To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit www.vw.com/owners/recalls and enter your Vehicle Identification Number (VIN) into the Recall/Service Campaign Lookup tool. If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle. Sincerely, Volkswagen Customer Protection Formulario No. F_3.4_AHQ-GQO-CP-C_060 Rev.3.0 10H5 EE. UU. CAMPAÑA DE LLAMADA A REVISIÓN IMPORTANTE Volkswagen of America, Inc. 3800 Hamlin Road Auburn Hills, MI 48326 <DIRECCIÓN DEL CLIENTE> <CIUDAD, ESTADO Y CÓDIGO POSTAL DEL CLIENTE> El presente aviso corresponde a su vehículo: , NHTSA: 22V163 Asunto: Campaña de llamada a revisión 10H5 – Cubierta del diseño del motor Estimado propietario de un vehículo Volkswagen: El presente aviso se le envía de acuerdo con la Ley Nacional de Tráfico y Seguridad con Vehículos Motorizados de EE. UU. Volkswagen ha determinado que existe un defecto relacionado con la seguridad vehicular en ciertos vehículos Volkswagen modelo 2022. Nuestros registros indican que usted es propietario de uno de los vehículos afectados por esta medida. ¿Cuál es el problema? En maniobras específicas de conducción con fuerzas de aceleración altas, la cubierta del diseño del motor puede soltarse. Una cubierta del diseño del motor suelta puede entrar en contacto con superficies calientes en el compartimento del motor. Esto puede hacer que se derrita el material de la cubierta. Si el material fundido entra en contacto con superficies demasiado calientes (como el turbocompresor de escape), puede generarse un incendio en el compartimento del motor. ¿Qué haremos? Para corregir este defecto de seguridad, los concesionarios Volkswagen autorizados retirarán la cubierta del diseño del motor del vehículo. Este servicio se le ofrecerá de forma gratuita y llevará solo unos minutos. No obstante, considere la posibilidad de que su concesionario necesite tiempo adicional para la preparación del servicio y la organización del horario del taller. Más adelante, una vez que las cubiertas del diseño del motor actualizadas estén disponibles, Volkswagen notificará a los propietarios a través de un servicio de correo de primera clase en el marco de otra campaña de servicio y proporcionará una cubierta de reemplazo sin cargo. ¿Qué debe hacer? Comuníquese con su concesionario Volkswagen autorizado de inmediato para programar este servicio de revisión. Para concertar una cita en línea, ingrese a www.vw.com/find-a-dealer. ¿Qué recaudos debe tomar? Si la cubierta se soltó, los propietarios pueden notar un olor a quemado procedente del compartimento del motor o cuando abran el capó, o pueden reconocer que la cubierta del diseño del motor se corrió de su posición. Los clientes que experimenten este problema deberán extraer la cubierta ellos mismos si es seguro hacerlo (el compartimento del motor puede estar caliente) o concertar una cita de inmediato con un concesionario Formulario No. F_3.4_AHQ-GQO-CP-C_060 Rev.3.0 10H5 EE. UU. CAMPAÑA DE LLAMADA A REVISIÓN IMPORTANTE Volkswagen autorizado para que lo haga. Si extrae la cubierta del diseño del motor, debe llevarla al concesionario para que la descarte de forma adecuada. Vehículos rentados y cambios de dirección Si usted es el arrendador y propietario registrado del vehículo identificado en esta campaña, la ley exige que reenvíe esta carta de inmediato al arrendatario por correo de primera clase en el plazo de los diez (10) días posteriores a la recepción. Si cambió de dirección o vendió el vehículo, complete la tarjeta prepagada de respuesta del propietario adjunta y envíenosla para que podamos actualizar nuestros registros. Reembolso de gastos Si pagó anteriormente por reparaciones relacionadas con el problema que se describe en esta carta, consulte el formulario adjunto que explica cómo presentar una solicitud de reembolso. ¿De qué otra forma podemos ayudarlo? Si su concesionario Volkswagen autorizado no puede completar esta tarea de forma gratuita en un plazo razonable o no está en condiciones de hacerlo, o si tiene alguna pregunta sobre este aviso, póngase en contacto con nosotros a través de www.vw.com/contact o por teléfono al 800-893- 5298. Verificación de campañas de llamada a revisión o de servicio vigentes para su vehículo Si desea comprobar la elegibilidad de su vehículo para una reparación en el marco de esta o de cualquier otra campaña de llamada a revisión o de servicio, visite www.vw.com/owners/recalls e ingrese el número de identificación del vehículo (VIN) en la herramienta Recall/Service Campaign Lookup (Búsqueda de campañas de llamada a revisión o de servicio). Si aún no está satisfecho, puede presentar una queja a la siguiente dirección: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590. También puede llamar a la línea directa y gratuita de seguridad de vehículos al 1-888-327- 4236 (TTY: 1-800-424-9153) o ingresar a http://www.safercar.gov. Le pedimos disculpas por cualquier inconveniente que esto pueda haberle ocasionado; no obstante, tomamos esta medida para garantizar su seguridad y su continua satisfacción con el vehículo. Atentamente, Defensa del Consumidor de Volkswagen

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VOLKSWAGEN DEALER COMMUNICATION Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Volkswagen Public Relations. Volkswagen Customer Protection 10H5_DLR_LAUNCH Remedy Available – Safety Recall 10H5 / Engine Design Cover This notice is for:  Dealer Principal  General Manager  Sales Managers  Service Manager  Parts Manager  Service Consultant  Warranty Administrator  Technicians Date: March 21, 2022 Issue: In specific driving maneuvers with extreme high accelerating forces, the engine design cover may come loose. A loose engine design cover may come in contact with hot surfaces in the engine compartment. This may lead to melting of the cover material. Melted material that may come in contact with extremely hot surfaces (such as the exhaust turbo charger) could lead to a fire in the engine compartment. Precautions If the cover has come loose, owners may notice a burning smell coming from the engine compartment or when opening the hood, or may recognize that the engine design cover has moved out of its position. Customers experiencing this issue should remove the cover themselves if it is safe to do so (engine compartment can be hot), or make an appointment right away with an authorized Volkswagen dealer to have the cover removed. A removed engine design cover should be brought to the dealer for proper disposal. Repair:  REPAIR AVAILABLE – March 22, 2022 – To address the safety defect, authorized Volkswagen dealers will remove the engine design cover from the vehicle.  At a future date, once updated engine design covers become available, Volkswagen will notify owners under a separate Service Action campaign and provide a replacement cover free of charge.  See ELSA/ServiceNet for complete remedy & claiming instructions  Check both the daily Campaign Open Inventory report and OMD for affected vehicles in inventory. Verify OPEN status in ELSA on the day of repair.  Remedy every affected inventory vehicle before delivery to consumers. Parts Department: No parts needed. Affected Vehicles Country Beginning Model Year Ending Model Year Vehicle Vehicle Count USA 2022 2022 GOLF GTI 3,404 USA 2022 2022 GOLF R 865 CAN 2022 2022 GOLF GTI 540 CAN 2022 2022 GOLF R 508 *Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. Notes:  Schedule owner appointments immediately  Owner mailing – April 2022 U.S.A.: Loaner/rental coverage cannot be claimed under this action. However, loaner/rental may be covered under the Alternate Transportation Program. Please refer to the Volkswagen Warranty Policy and Procedures Manual for loaner claims information and reimbursement details. Canada: Loaner/rental coverage cannot be claimed under this action. Please refer to the Volkswagen Service Loaner Program to determine loaner eligibility. IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. -END OF MESSAGE

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-163 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Volkswagen Group of America, Inc. Submission Date : MAR 21, 2022 NHTSA Recall No. : 22V-163 Manufacturer Recall No. : 10H5 Manufacturer Information : Manufacturer Name : Volkswagen Group of America, Inc. Address : 3800 Hamlin Road Auburn Hills MI 48326 Company phone : 1-800-893-5298 Population : Number of potentially involved : 4,269 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Volkswagen GOLF R Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by monitoring the worldwide field claims and analysis of returned claimed parts. The recalled products differ from products that were not included in the recall because only vehicles with one specific engine type and power class equal to or greater than 180kW are potentially affected. Furthermore, only one specific engine design cover version is potentially affected. GOLF R 865 Production Dates : SEP 03, 2021 – FEB 04, 2022 VIN Range 1 : Begin : WVWEB7CDXNW119170 End : WVWEB7CD5NW162721 ✔ Not sequential Part 573 Safety Recall Report 22V-163 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2022-2022 Volkswagen GOLF GTI Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by monitoring the worldwide field claims and analysis of returned claimed parts. The recalled products differ from products that were not included in the recall because only vehicles with one specific engine type and power class equal to or greater than 180kW are potentially affected. Furthermore, only one specific engine design cover version is potentially affected. GOLF GTI 3,404 Production Dates : SEP 09, 2021 – FEB 07, 2022 VIN Range 1 : Begin : WVWH87CD3NW012263 End : WVWG87CD3NW162871 ✔ Not sequential Description of Defect : Description of the Defect : In specific driving maneuvers with extreme high accelerating forces, the engine design cover may come loose. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A loose engine design cover may come in contact with hot surfaces in the engine compartment. This may lead to melting of the cover material. Melted material that may come in contact with extremely hot surfaces (such as the exhaust turbo charger) could lead to a fire in the engine compartment. Description of the Cause : The holding forces of the fixation points of this engine design cover version may be not sufficient to keep the cover in place in specific driving / load conditions Identification of Any Warning that can Occur : If the cover has come loose, owners may notice a burning smell coming from the engine compartment or when opening the hood, or may recognize that the engine design cover has been moved out of its position. Involved Components : Component Name 1 : Engine design cover Component Description : Group engine design cover Component Part Number : 06Q-103-925-K Part 573 Safety Recall Report 22V-163 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : POLYTEC CAR STYLING Hörsching GmbH Address : Polytec-Straße 1 Hörsching Foreign States 4063 Country : Austria Chronology : 09/06/2021: Volkswagen received first claim in Europe related to a fire in the engine compartment. Analysis of this claim initiated. Due to the severity of the fire damage no root cause identified. 09/28/2021: Volkswagen received second claim in Europe related to a fire in the engine compartment. Analysis of this claim initiated and root cause analysis intensified. Root cause unknown October 2021 – January 2022: After receiving additional claims from European markets related to engine compartment fires, a team to identify the root cause was established. Tests to reproduce claims and laboratory analysis initiated. Identification of potentially affected vehicles initiated. Additional driving tests and temperature measurements initiated. 01/13/2022: First interim results from driving tests indicated that the engine design cover may come loose in certain driving/load conditions. Ongoing tests and analysis in order to verify potential root cause conducted. 02/03/2022: Topic presented in Volkswagen’s Pre Product Safety Committee. Further details regarding identification of potentially affected vehicles requested. 02/09/2022: Topic was presented in Volkswagen’s Product Safety Committee. different tasks were assigned. 03/09/2022: Topic was presented in Volkswagen’s Product Safety Committee and a recall was decided. Description of Remedy : Description of Remedy Program : To remedy the safety concern, the engine design cover will be removed from the vehicle. Once an improved part becomes available, owners will be invited back under a separate Service Action to receive a replacement engine design cover. Volkswagen will offer a reimbursement plan under this recall. How Remedy Component Differs from Recalled Component : The recall remedy component can be distinguished from the recalled component because the holding forces are improved to keep the part in place. Identify How/When Recall Condition was Corrected in Production : February 2022: vehicles are assembled without engine design cover. When an improved part is available, vehicles will be built with engine design cover. Part 573 Safety Recall Report 22V-163 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Dealers/owners: On or before May 13, 2022 Planned Dealer Notification Date : MAY 13, 2022 – MAY 13, 2022 Planned Owner Notification Date : MAY 13, 2022 – MAY 13, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-163 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Volkswagen Group of America, Inc. Submission Date : MAR 16, 2022 NHTSA Recall No. : 22V-163 Manufacturer Recall No. : 10H5 Manufacturer Information : Manufacturer Name : Volkswagen Group of America, Inc. Address : 3800 Hamlin Road Auburn Hills MI 48326 Company phone : 1-800-893-5298 Population : Number of potentially involved : 4,212 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Volkswagen GOLF R Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by monitoring the worldwide field claims and analysis of returned claimed parts. The recalled products differ from products that were not included in the recall because only vehicles with one specific engine type and power class equal to or greater than 180kW are potentially affected. Furthermore, only one specific engine design cover version is potentially affected. GOLF R 863 Production Dates : SEP 03, 2021 – FEB 03, 2022 VIN Range 1 : Begin : WVWEB7CDXNW119170 End : WVWEB7CD7NW162137 ✔ Not sequential Part 573 Safety Recall Report 22V-163 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2022-2022 Volkswagen GOLF GTI Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by monitoring the worldwide field claims and analysis of returned claimed parts. The recalled products differ from products that were not included in the recall because only vehicles with one specific engine type and power class equal to or greater than 180kW are potentially affected. Furthermore, only one specific engine design cover version is potentially affected. GOLF GTI 3,349 Production Dates : SEP 09, 2021 – FEB 03, 2022 VIN Range 1 : Begin : WVW487CD6NW119192 End : WVWG87CD0NW162245 ✔ Not sequential Description of Defect : Description of the Defect : In specific driving maneuvers with extreme high accelerating forces, the engine design cover may come loose. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A loose engine design cover may come in contact with hot surfaces in the engine compartment. This may lead to melting of the cover material. Melted material that may come in contact with extremely hot surfaces (such as the exhaust turbo charger) could lead to a fire in the engine compartment. Description of the Cause : The holding forces of the fixation points of this engine design cover version may be not sufficient to keep the cover in place in specific driving / load conditions Identification of Any Warning that can Occur : If the cover has come loose, owners may notice a burning smell coming from the engine compartment or when opening the hood, or may recognize that the engine design cover has been moved out of its position. Involved Components : Component Name 1 : Engine design cover Component Description : Group engine design cover Component Part Number : 06Q-103-925-K Part 573 Safety Recall Report 22V-163 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : POLYTEC CAR STYLING Hörsching GmbH Address : Polytec-Straße 1 Hörsching Foreign States 4063 Country : Austria Chronology : 09/06/2021: Volkswagen received first claim in Europe related to a fire in the engine compartment. Analysis of this claim initiated. Due to the severity of the fire damage no root cause identified. 09/28/2021: Volkswagen received second claim in Europe related to a fire in the engine compartment. Analysis of this claim initiated and root cause analysis intensified. Root cause unknown October 2021 – January 2022: After receiving additional claims from European markets related to engine compartment fires, a team to identify the root cause was established. Tests to reproduce claims and laboratory analysis initiated. Identification of potentially affected vehicles initiated. Additional driving tests and temperature measurements initiated. 01/13/2022: First interim results from driving tests indicated that the engine design cover may come loose in certain driving/load conditions. Ongoing tests and analysis in order to verify potential root cause conducted. 02/03/2022: Topic presented in Volkswagen’s Pre Product Safety Committee. Further details regarding identification of potentially affected vehicles requested. 02/09/2022: Topic was presented in Volkswagen’s Product Safety Committee. different tasks were assigned. 03/09/2022: Topic was presented in Volkswagen’s Product Safety Committee and a recall was decided. Description of Remedy : Description of Remedy Program : To remedy the safety concern, the engine design cover will be removed from the vehicle. Once an improved part becomes available, owners will be invited back under a separate Service Action to receive a replacement engine design cover. Volkswagen will offer a reimbursement plan under this recall. How Remedy Component Differs from Recalled Component : The recall remedy component can be distinguished from the recalled component because the holding forces are improved to keep the part in place. Identify How/When Recall Condition was Corrected in Production : February 2022: vehicles are assembled without engine design cover. When an improved part is available, vehicles will be built with engine design cover. Part 573 Safety Recall Report 22V-163 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Dealers/owners: On or before May 13, 2022 Planned Dealer Notification Date : MAY 13, 2022 – MAY 13, 2022 Planned Owner Notification Date : MAY 13, 2022 – MAY 13, 2022 * NR – Not Reported

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