72M7 – Incorrect Child Seat Anchorage Symbol – 2022 Audi A3 & S3

SEOCONTENT-START

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. May 2022 72M7 Page 1 of 10 Compliance Recall Code: 72M7 Subject Rear Seat Child Seat Anchor Covers Release Date May 24, 2022 Affected Vehicles Country Beginning Model Year Ending Model Year Vehicle Vehicle Count USA 2022 2022 A3 SEDAN 174 USA 2022 2022 S3 SEDAN 292 CAN 2022 2022 A3 SEDAN 88 CAN 2022 2022 S3 SEDAN 122 Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source.  Campaign status must show “open.”  If Elsa shows other open action(s), inform your customer so that the work can also be completed at the same time the vehicle is in the workshop for this campaign. Problem Description The lower child seat anchorages are not equipped with the required ISO symbol according to regulatory requirements. On the fitting sleeve a European (“i-Size”) symbol is present and there is no symbol on the cover. The lower child seat anchorages are fully usable and there is no impact on the functionality or safety of the system; it is only the ISO symbol that is not correct and therefore non-compliant with the regulatory requirement. An incorrectly marked child restraint anchorage may cause confusion during child seat installation, resulting in a child seat being improperly secured and increasing the risk of injury during a crash. Corrective Action Replace all four rear seat child seat anchorage sleeves. Code Visibility On or about May 24, 2022, the campaign code will be applied to affected vehicles. Owner Notification Owner notification will take place in May 2022. Owner letter examples are included in this bulletin for your reference. Additional Information Please alert everyone in your dealership about this action, including Sales, Service, Parts and Accounting personnel. Contact Warranty if you have any questions. IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers. The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi Group of America, Inc. and Audi Canada. All Rights Reserved. May 2022 72M7 Page 2 of 10 Parts Information Parts Control Type: VIN to Order If parts are needed to support a vehicle repair:  US Dealers – use AVA  CAN Dealers – contact the Parts Specialists via phone (800-767-6552), email (VWoAPartsSpecialists@vw.com), or chat/text with the VIN to order Parts Control Type: Upper Order Limit Parts will be managed with a weekly Upper Order Limit. Please see Parts On Command (POC) for your Upper Order Limit quantity. Parts Control Type: Free Order Parts will be managed by Free Order Initial Allocation: NO There will be no parts allocation. Please reference the Repair Projection Tool (below) to view your potential VIN population. Repair Projection Tool: (right click to open) Criteria Quantity Part Number P.O.C. Part Description Ordering Method (see description above) 01 4 8Y0-887-233-B *** SLEEVE (confirm part number color code in ETKA) VIN to Order 2 5G0-886-373 GROMMET Free Order 4 N -015-261-2 CLAMP UOL NOTE The specified part numbers reflect the status at the start of this action. Interim updates made in ETKA can cause a listed part number to become unavailable. In this case, the new part number specified in ETKA should be used. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. May 2022 72M7 Page 3 of 10 Claim Entry Instructions The labor times listed here may differ from the labor operations and labor times listed in ELSA. After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order. If customer refused campaign work:  U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option.  Canada dealers: Upload the repair order [signed by customer] to Audi WIN/Operations/Campaign Closure. Service Number 72M7 Damage Code 0099 Parts Vendor Code 002 Claim Type Sold vehicle: 7 10 Unsold vehicle: 7 90 Causal Indicator Mark SLEEVE* as causal part Vehicle Wash/Loaner Do not claim wash/loaner under this action Criteria I.D. 01 LABOR Labor Op Time Units Description 7249 19 99 30 Replace rear bench seat child seat anchor covers PARTS Quantity Part Number Description 4.00 8Y0887233B 4PK or 8Y0887233B LH6 or 8Y0887233B VH9 or 8Y0887233B DK1 SLEEVE* 2.00 5G0886373 GROMMET 4.00 N 0152612 CLAMP The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. May 2022 72M7 Page 4 of 10 Customer Letter Example (USA) This notice applies to your vehicle: , NHTSA: 22V224 Subject: Compliance Recall 72M7 – Rear Seat Child Seat Anchor Covers Dear Audi Owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Audi has decided that certain 2022 model year Audi vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 225, Child Restraint Anchorage Systems. Our records show that you are the owner of a vehicle affected by this action. What is the issue? The lower child seat anchorages are not equipped with the required ISO symbol according to regulatory requirements. On the fitting sleeve, a European (“i-Size”) symbol is present and there is no symbol on the cover. An incorrectly marked child restraint anchorage may cause confusion during child seat installation, resulting in a child seat being improperly secured and increasing the risk of injury during a crash. What will we do? To correct this noncompliance, your authorized Audi dealer will replace all four lower child seat anchorage sleeves with ones that meet the regulator requirement. This work will take about an hour to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. What should you do? Please contact your authorized Audi dealer without delay to schedule this recall repair. For your convenience, you can also visit www.audiusa.com and click on the “Find a Dealer” link to locate a dealer near you and schedule this service. Lease vehicles and address changes If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records. Reimbursement of Expenses If you have previously paid for repairs relating to the condition described in this letter, the enclosed form explains how to request reimbursement. We would be pleased to review your reimbursement request. Can we assist you further? If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Experience at 1-800-253-2834 or via our “Contact Us” page at www.audiusa.com. Checking your vehicle for open Recalls and Service Campaigns To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit the Recall/Service Campaign Lookup tool at www.audiusa.com and enter your Vehicle Identification Number (VIN). If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1- 888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle. Sincerely, Audi Customer Protection The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. May 2022 72M7 Page 5 of 10 Customer Letter Example (Canada) This notice applies to your vehicle: , Transport Canada Recall: 2022-168 Subject: Compliance Recall 72M7 – Rear Seat Child Seat Anchor Covers Dear Audi Owner, This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may be non-compliant with the requirements of the Motor Vehicle Safety Regulations and that the non-compliance could affect the safety of a person. Our records show that you are the owner of a vehicle affected by this action. What is the issue? The lower child seat anchorages are not equipped with the required ISO symbol according to regulatory requirements. On the fitting sleeve, a European (“i-Size”) symbol is present and there is no symbol on the cover. An incorrectly marked child restraint anchorage may cause confusion during child seat installation, resulting in a child seat being improperly secured and increasing the risk of injury during a crash. What will we do? To correct this noncompliance, your authorized Audi dealer will replace all four lower child seat anchorage sleeves with ones that meet the regulator requirement. This work will take about an hour to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. What should you do? Please contact your authorized Audi dealer without delay to schedule this recall repair. Lease vehicles and address changes If you are the lessor and registered owner of the vehicle identified in this letter, you shall forward this letter (and any subsequent notice, if applicable) to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle identified in this letter, please fill out the enclosed prepaid Owner Reply Card and mail it to us so we can update our records. Reimbursement of Expenses If you have previously paid for repairs relating to the condition described in this letter, the enclosed form explains how to request reimbursement. We would be pleased to review your reimbursement request. Can we assist you further? If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Relations Monday through Friday from 8AM to 8PM EST at 1-800-822-2834 or via our “Contact Audi Canada” page at www.audi.ca. We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle. Sincerely, Audi Customer Protection The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. May 2022 72M7 Page 6 of 10 Repair Overview  Replace all four child seat anchor covers. NOTE  These repair instructions may differ from the labor operations and labor times listed in ELSA.  Damages resulting from improper repair or failure to follow these work instructions are the dealer’s responsibility and are not eligible for reimbursement under this action.  This procedure must be read in its entirety prior to performing the repair.  Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not identically match all affected vehicles.  Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.  When working during extreme temperatures, it is recommended that the vehicle be allowed to acclimate inside the shop to avoid temperature-related component damage/breakage. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. May 2022 72M7 Page 7 of 10 Required Tools Upholstery Clip Pliers -VAG1634B- (or equivalent) Repair Instruction Section A – Check for Previous Repair  Enter the VIN in Elsa and proceed to the “Campaign/Action” screen. TIP On the date of repair, print this screen and keep a copy with the repair order.  Confirm the Campaign/Action is open . If the status is closed, no further work is required.  Note the Applicable Criteria ID for use in determining the correct work to be done and corresponding parts associated. CRITICAL REPAIR STEP STOP! If multiple software update Campaign/Actions are open, they must be performed in order of the Start date . The oldest should be performed first.  All Safety Recalls must be completed prior to completing this campaign.  Proceed to Section B. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. May 2022 72M7 Page 8 of 10 Section B – Repair Procedure  Move the front seats all the way forward.  Remove the guide <1> with the cover <2> for the child seat anchor toward the front in direction of and let it hang on the bench seat.  Repeat the process on all four of the child seat anchor guides.  Grab the bench seat <1> under the molded part <2> using both hands on one side.  Using both hands on one side, forcefully pull the bench seat upward in direction of , which will release the molded part from the front mount <3>.  Repeat the procedure on the other side of the bench seat in direction of .  Push the left and right sides of the bench seat slightly toward the rear and then pull upward, which will release the molded part from the mount on the side.  Disconnect the connectors (if equipped) and remove the bench seat. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. May 2022 72M7 Page 9 of 10  Carefully cut off upholstery clamp .  Guide child seat anchor cover <1> out and remove.  Install new child seat anchor cover in the reverse order of removal.  Install new upholstery clamp using Upholstery Clip Pliers -VAG1634B- (or equivalent). Part Number Part Description N -015-261-2 Upholstery clamp (x4) SEE ETKA Child seat anchor cover  Replace grommets <1>. Part Number Part Description 5G0-886-373 Grommet (x2)  Reinstall rear bench seat <2> in the reverse order of removal.  Re-secure child seat anchor covers <4> in the reverse order of removal. Proceed to Section C The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. May 2022 72M7 Page 10 of 10 Section C – Campaign Completion Stamp Item#: AUD4927ENG -ORItem # AUD4927FRE  Once the campaign has been completed, the technician should stamp the repair order.  Stamps are available for ordering through the Compliance Label Ordering Portal. Proceed to Section D Section D – Parts Return/Disposal Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP) for U.S. and the Part Destruction and Core Disposition Report for Canada.

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72M7 USA IMPORTANT SAFETY RECALL This notice applies to your vehicle: , NHTSA: 22V224 Subject: Compliance Recall 72M7 – Rear Seat Child Seat Anchor Covers Dear Audi Owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Audi has decided that certain 2022 model year Audi vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 225, Child Restraint Anchorage Systems. Our records show that you are the owner of a vehicle affected by this action. What is the issue? The lower child seat anchorages are not equipped with the required ISO symbol according to regulatory requirements. On the fitting sleeve, a European (“i-Size”) symbol is present and there is no symbol on the cover. An incorrectly marked child restraint anchorage may cause confusion during child seat installation, resulting in a child seat being improperly secured and increasing the risk of injury during a crash. What will we do? To correct this noncompliance, your authorized Audi dealer will replace all four lower child seat anchorage sleeves with ones that meet the regulator requirement. This work will take about an hour to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. What should you do? Please contact your authorized Audi dealer without delay to schedule this recall repair. For your convenience, you can also visit www.audiusa.com and click on the “Find a Dealer” link to locate a dealer near you and schedule this service. Lease vehicles and address changes If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records. Audi of America, Inc. 3800 Hamlin Road Auburn Hills, MI 48326 +1 800 253 2834 www.audiusa.com Audi of America, Inc. IMPORTANT SAFETY RECALL Reimbursement of Expenses If you have previously paid for repairs relating to the condition described in this letter, the enclosed form explains how to request reimbursement. We would be pleased to review your reimbursement request. Can we assist you further? If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Experience at 1-800-253-2834 or via our “Contact Us” page at www.audiusa.com. Checking your vehicle for open Recalls and Service Campaigns To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit the Recall/Service Campaign Lookup tool at www.audiusa.com and enter your Vehicle Identification Number (VIN). If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle. Sincerely, Audi Customer Protection

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72M7 USA IMPORTANT SAFETY RECALL This notice applies to your vehicle: , NHTSA: 22V224 Subject: Compliance Recall 72M7 – Rear Seat Child Seat Anchor Covers Dear Audi Owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Audi has decided that certain 2022 model year Audi vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 225, Child Restraint Anchorage Systems. Our records show that you are the owner of a vehicle affected by this action. What is the issue? The lower child seat anchorages are not equipped with the required ISO symbol according to regulatory requirements. On the fitting sleeve, a European (“i-Size”) symbol is present and there is no symbol on the cover. An incorrectly marked child restraint anchorage may cause confusion during child seat installation, resulting in a child seat being improperly secured and increasing the risk of injury during a crash. What will we do? To correct this noncompliance, your authorized Audi dealer will replace all four lower child seat anchorage sleeves with ones that meet the regulator requirement. This work will take about an hour to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. What should you do? Please contact your authorized Audi dealer without delay to schedule this recall repair. For your convenience, you can also visit www.audiusa.com and click on the “Find a Dealer” link to locate a dealer near you and schedule this service. Lease vehicles and address changes If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records. Audi of America, Inc. 3800 Hamlin Road Auburn Hills, MI 48326 +1 800 253 2834 www.audiusa.com Audi of America, Inc. IMPORTANT SAFETY RECALL Reimbursement of Expenses If you have previously paid for repairs relating to the condition described in this letter, the enclosed form explains how to request reimbursement. We would be pleased to review your reimbursement request. Can we assist you further? If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Experience at 1-800-253-2834 or via our “Contact Us” page at www.audiusa.com. Checking your vehicle for open Recalls and Service Campaigns To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit the Recall/Service Campaign Lookup tool at www.audiusa.com and enter your Vehicle Identification Number (VIN). If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle. Sincerely, Audi Customer Protection 72M7 ESTADOS UNIDOS CAMPAÑA DE LLAMADA A REVISIÓN IMPORTANTE <DIRECCIÓN DEL CLIENTE> <CIUDAD, ESTADO Y CÓDIGO POSTAL DEL CLIENTE> El presente aviso corresponde a su vehículo: , NHTSA: 22V224 Asunto: Llamada a revisión por motivos de cumplimiento 72M7: cubiertas de anclaje de los asientos traseros para niños Estimado propietario de un vehículo Audi: El presente aviso se le envía de acuerdo con la Ley Nacional de Tráfico y Seguridad con Vehículos Motorizados de EE. UU. Audi ha decidido que ciertos vehículos Audi modelo 2022 no se ajustan a la Norma Federal de Seguridad de Vehículos Motorizados (FMVSS) n.º 225: “Sistemas de anclaje de los asientos de seguridad para niños”. Nuestros registros indican que usted es propietario(a) de uno de los vehículos afectados por esta campaña. ¿Cuál es el problema? Los anclajes inferiores de los asientos para niños no están equipados con el símbolo ISO obligatorio según los requisitos reglamentarios. En el manguito de fijación, hay un símbolo europeo (“i-Size”) y no hay ningún símbolo en la cubierta. Un anclaje de asiento de seguridad para niños mal marcado puede causar confusión durante la instalación del asiento, lo que puede provocar que el asiento esté mal asegurado y aumente el riesgo de lesiones durante un accidente. ¿Qué haremos? Para corregir este incumplimiento, su concesionario de Audi autorizado reemplazará los cuatro manguitos del anclaje inferior del asiento para niños por otros que cumplan con los requisitos reglamentarios. Este servicio tardará alrededor de una hora y se realizará de forma gratuita. No obstante, considere la posibilidad de que su concesionario necesite tiempo adicional para la preparación del servicio y la organización del horario del taller. ¿Qué debe hacer? Comuníquese de inmediato con un concesionario autorizado de Audi para programar este servicio de reparación. También puede visitar el sitio www.audiusa.com y hacer clic en “Find a Dealer” (Buscar concesionario) para encontrar un concesionario cercano a su domicilio y programar este servicio. Vehículos rentados y cambios de dirección Si usted es el arrendador y propietario registrado del vehículo identificado en esta campaña, la ley exige que reenvíe esta carta de inmediato al arrendatario por correo de primera clase en el plazo de los diez (10) días posteriores a la recepción. Si cambió de dirección o vendió el vehículo, complete la tarjeta prepagada de respuesta del propietario adjunta y envíenosla para que podamos actualizar nuestros registros. Audi of America, Inc. 3800 Hamlin Road Auburn Hills, MI 48326 +1 800 253 2834 www.audiusa.com Audi of America, Inc. CAMPAÑA DE LLAMADA A REVISIÓN IMPORTANTE Reembolso de gastos Si anteriormente pagó reparaciones relacionadas con el problema descrito en esta carta, el formulario adjunto explica cómo presentar una solicitud de reembolso. Con mucho gusto revisaremos su solicitud. ¿De qué otra forma podemos ayudarlo? Si su concesionario Audi autorizado no puede completar esta tarea de forma gratuita en un plazo razonable o no está en condiciones de hacerlo, comuníquese con el Centro de Experiencia del Cliente de Audi al 1-800-253-2834 o a través de la página “Contact Us” (Contáctenos) en el enlace www.audiusa.com. Verificación de vehículos para campañas de llamada a revisión o de servicio Si desea comprobar la elegibilidad de su vehículo para una reparación en el marco de esta o de cualquier otra campaña de llamada a revisión o de servicio, utilice la herramienta Recall/Service Campaign Lookup (Búsqueda de campañas de llamada a revisión o de servicio) en www.audiusa.com e ingrese el número de identificación del vehículo (VIN). Si aún no está satisfecho, puede presentar una queja a la siguiente dirección: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590. También puede llamar a la línea directa y gratuita de seguridad de vehículos al 1-888-327-4236 (TTY: 1-800-424-9153) o ingresar a http://www.safercar.gov. Le pedimos disculpas por cualquier inconveniente que esto pueda ocasionarle; sin embargo, estamos tomando estas medidas para garantizar su seguridad y su continua satisfacción con el vehículo. Atentamente, Defensa del Consumidor de Audi

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AUDI DEALER COMMUNICATION Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Audi Public Relations. Audi Customer Protection 72M7_DLR_LAUNCH Repair Available – Compliance Recall 72M7 / Rear Seat Child Seat Anchor Covers This notice is for:  Dealer Principal  General Manager  Sales Managers  Service Manager  Parts Manager  Service Advisor  Warranty Administrator  Technicians Date: May 23, 2022 Issue: The lower child seat anchorages are not equipped with the required ISO symbol according to regulatory requirements. On the fitting sleeve a European (“i-Size”) symbol is present and there is no symbol on the cover. The lower child seat anchorages are fully usable and there is no impact on the functionality or safety of the system; it is only the ISO symbol that is not correct and therefore non-compliant with the regulatory requirement. An incorrectly marked child restraint anchorage may cause confusion during child seat installation, resulting in a child seat being improperly secured and increasing the risk of injury during a crash. Repair:  REPAIR AVAILABLE – May 24, 2022 – Replace all four rear seat child seat anchorage sleeves.  See ELSA/ServiceNet for complete repair & claiming instructions  Check daily campaign open inventory report or OMD for affected vehicles in inventory  Repair every affected inventory vehicle before delivery to consumers. Parts Department: There will be no parts allocation. Please reference the Repair Projection Tool in the campaign circular to view your potential VIN population. Affected Vehicles Country Beginning Model Year Ending Model Year Vehicle Vehicle Count USA 2022 2022 A3 SEDAN 174 USA 2022 2022 S3 SEDAN 292 CAN 2022 2022 A3 SEDAN 88 CAN 2022 2022 S3 SEDAN 122 *Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. Notes:  Schedule owner repairs immediately  Owner mailing – May 2022 IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. -END OF MESSAGE

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-224 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Volkswagen Group of America, Inc. Submission Date : APR 12, 2022 NHTSA Recall No. : 22V-224 Manufacturer Recall No. : 72M7 Manufacturer Information : Manufacturer Name : Volkswagen Group of America, Inc. Address : 3800 Hamlin Road Auburn Hills MI 48326 Company phone : 1-800-893-5298 Population : Number of potentially involved : 466 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 AUDI S3 SEDAN Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined based on vehicle assembly records. Only certain Audi A3 and S3 vehicles produced between June and September 2021 are affected by this condition. Vehicles not included in the recall either have received the correct LATCH fitting sleeve in production or in the factory/port before entering the market. S3 SEDAN 292 Production Dates : JUL 08, 2021 – JUL 29, 2021 VIN Range 1 : Begin : WAUH3DGY4NA001289 End : WAUH3DGYXNA006075 ✔ Not sequential Vehicle 2 : 2022-2022 AUDI A3 SEDAN Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined based on vehicle assembly records. Only certain Audi A3 and S3 vehicles produced between June and September 2021 are affected by this condition. Vehicles not included in the recall either have received the correct LATCH fitting sleeve in production or in the factory/port before entering the market. A3 SEDAN 174 Production Dates : JUL 26, 2021 – OCT 07, 2021 VIN Range 1 : Begin : WAUAUDGY3NA003677 End : WAUGUDGY7NA016149 ✔ Not sequential Part 573 Safety Recall Report 22V-224 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Noncompliance : Description of the Noncompliance : The lower child seat anchorages are not equipped with the required ISO symbol according to FMVSS 225 S9.5. On the LATCH fitting sleeve itself a European (“i-Size”) symbol is present and there is no symbol on the cover. FMVSS 1 : 225 – Child restraint anchorage systems FMVSS 2 : NR Description of the Safety Risk : The lower child seat anchorage fitting sleeves are equipped with the EUspecific symbol instead of the U.S.-specific marking required by FMVSS 225. There is no impact on functionality of the LATCH system, which operates as designed. It is only the ISO symbol that is not correct and therefore noncompliant with the regulatory requirement. Description of the Cause : Due to a process error at the Tier 1 supplier assembling the entire rear seat bench, the EU specific child seat anchorage fitting sleeves were erroneously used instead of the U.S. market version. Identification of Any Warning that can Occur : The customer may notice that the symbol on the child seat anchorage fitting sleeve is slightly different than the one described in the owner´s manual, and also that the symbol is missing on the cover. Involved Components : Component Name 1 : LATCH fitting sleeve Component Description : LATCH fitting sleeve Component Part Number : 8Y0-887-233-B Supplier Identification : Component Manufacturer Name : Fa. Magna Seating GmbH Address : Ruhrstr. 1 Neuburg Foreign States 86633 Country : Germany Chronology : October 28, 2021: Supplier reported an issue with the material distribution for the lower child seat anchorage fitting sleeves which may have caused certain U.S. market vehicles to be equipped with European spec parts. October – November 2021: Immediate investigation regarding root cause and consequences, production was Part 573 Safety Recall Report 22V-224 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 corrected. Vehicles in the port and in the factory were stopped and also corrected. Introduction of Poke-Yoke system at the supplier´s assembly to prevent similar issues in the future. January – March 2022: Topic reported to the Product Safety Committee and evaluation of the issue regarding safety and potential non-compliance. March 30, 2022: The Product Safety Committee decides a non-compliance recall for the US and Canada. Audi is not aware of any warranty claims, customer complaints or other field reports due to this issue. Description of Remedy : Description of Remedy Program : At no cost to customers, authorized Audi dealers will replace all four (4) LATCH fitting sleeves in the affected vehicles. Audi will offer a reimbursement plan under this recall. How Remedy Component Differs from Recalled Component : Recalled component with EU symbol: 8Y0.877.233.C Remedy component with U.S. symbol: 8Y0.877.233.B The recall remedy component can be distinguished from the recalled component because it shows the marking according to FMVSS 225. Identify How/When Recall Condition was Corrected in Production : Vehicles produced after October 28, 2021 are equipped with the correct LATCH fitting sleeves. The supplier has introduced a new parts distribution system (Poke-Yoke) in order to assure correct matching of the lower child seat anchorage fitting sleeves to the vehicles depending on the market. Recall Schedule : Description of Recall Schedule : Dealers/owners: On or before June 03, 2022 Planned Dealer Notification Date : JUN 03, 2022 – JUN 03, 2022 Planned Owner Notification Date : JUN 03, 2022 – JUN 03, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-224 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Volkswagen Group of America, Inc. Submission Date : APR 06, 2022 NHTSA Recall No. : 22V-224 Manufacturer Recall No. : 72M7 Manufacturer Information : Manufacturer Name : Volkswagen Group of America, Inc. Address : 3800 Hamlin Road Auburn Hills MI 48326 Company phone : 1-800-893-5298 Population : Number of potentially involved : 466 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 AUDI S3 SEDAN Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined based on vehicle assembly records. Only certain Audi A3 and S3 vehicles produced between June and September 2021 are affected by this condition. Vehicles not included in the recall either have received the correct LATCH fitting sleeve in production or in the factory/port before entering the market. S3 SEDAN 292 Production Dates : JUL 08, 2021 – JUL 29, 2021 VIN Range 1 : Begin : WAUH3DGY4NA001289 End : WAUH3DGYXNA006075 ✔ Not sequential Vehicle 2 : 2022-2022 AUDI A3 SEDAN Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined based on vehicle assembly records. Only certain Audi A3 and S3 vehicles produced between June and September 2021 are affected by this condition. Vehicles not included in the recall either have received the correct LATCH fitting sleeve in production or in the factory/port before entering the market. A3 SEDAN 174 Production Dates : JUL 26, 2021 – OCT 07, 2021 VIN Range 1 : Begin : WAUAUDGY3NA003677 End : WAUGUDGY7NA016149 ✔ Not sequential Part 573 Safety Recall Report 22V-224 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Noncompliance : Description of the Noncompliance : The lower child seat anchorages are not equipped with the required ISO symbol according to FMVSS 225 S9.5. On the LATCH fitting sleeve itself a European (“i-Size”) symbol is present and there is no symbol on the cover. FMVSS 1 : 225 – Child restraint anchorage systems FMVSS 2 : NR Description of the Safety Risk : The lower child seat anchorage fitting sleeves are equipped with the EUspecific symbol instead of the U.S.-specific marking required by FMVSS 225. The lower child seat anchorages are fully usable and there is no impact on the functionality or safety of the LATCH system. It is only the ISO symbol that is not correct and therefore non-compliant with the regulatory requirement. Description of the Cause : Due to a process error at the Tier 1 supplier assembling the entire rear seat bench, the EU specific child seat anchorage fitting sleeves were erroneously used instead of the U.S. market version. Identification of Any Warning that can Occur : The customer may notice that the symbol on the child seat anchorage fitting sleeve is slightly different than the one described in the owner´s manual, and also that the symbol is missing on the cover. Involved Components : Component Name 1 : LATCH fitting sleeve Component Description : LATCH fitting sleeve Component Part Number : 8Y0-887-233-B Supplier Identification : Component Manufacturer Name : Fa. Magna Seating GmbH Address : Ruhrstr. 1 Neuburg Foreign States 86633 Country : Germany Chronology : October 28, 2021: Supplier reported an issue with the material distribution for the lower child seat anchorage fitting sleeves which may have caused certain U.S. market vehicles to be equipped with European spec parts. October – November 2021: Immediate investigation regarding root cause and consequences, production was Part 573 Safety Recall Report 22V-224 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 corrected. Vehicles in the port and in the factory were stopped and also corrected. Introduction of Poke-Yoke system at the supplier´s assembly to prevent similar issues in the future. January – March 2022: Topic reported to the Product Safety Committee and evaluation of the issue regarding safety and potential non-compliance. March 30, 2022: The Product Safety Committee decides a non-compliance recall for the US and Canada. Audi is not aware of any warranty claims, customer complaints or other field reports due to this issue. Description of Remedy : Description of Remedy Program : At no cost to customers, authorized Audi dealers will replace all four (4) LATCH fitting sleeves in the affected vehicles. Audi will offer a reimbursement plan under this recall. How Remedy Component Differs from Recalled Component : Recalled component with EU symbol: 8Y0.877.233.C Remedy component with U.S. symbol: 8Y0.877.233.B The recall remedy component can be distinguished from the recalled component because it shows the marking according to FMVSS 225. Identify How/When Recall Condition was Corrected in Production : Vehicles produced after October 28, 2021 are equipped with the correct LATCH fitting sleeves. The supplier has introduced a new parts distribution system (Poke-Yoke) in order to assure correct matching of the lower child seat anchorage fitting sleeves to the vehicles depending on the market. Recall Schedule : Description of Recall Schedule : Dealers/owners: On or before June 03, 2022 Planned Dealer Notification Date : JUN 03, 2022 – JUN 03, 2022 Planned Owner Notification Date : JUN 03, 2022 – JUN 03, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-224 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Volkswagen Group of America, Inc. Submission Date : MAY 25, 2022 NHTSA Recall No. : 22V-224 Manufacturer Recall No. : 72M7 Manufacturer Information : Manufacturer Name : Volkswagen Group of America, Inc. Address : 3800 Hamlin Road Auburn Hills MI 48326 Company phone : 1-800-893-5298 Population : Number of potentially involved : 466 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 AUDI S3 SEDAN Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined based on vehicle assembly records. Only certain Audi A3 and S3 vehicles produced between June and September 2021 are affected by this condition. Vehicles not included in the recall either have received the correct LATCH fitting sleeve in production or in the factory/port before entering the market. S3 SEDAN 292 Production Dates : JUL 08, 2021 – JUL 29, 2021 VIN Range 1 : Begin : WAUH3DGY4NA001289 End : WAUH3DGYXNA006075 ✔ Not sequential Vehicle 2 : 2022-2022 AUDI A3 SEDAN Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined based on vehicle assembly records. Only certain Audi A3 and S3 vehicles produced between June and September 2021 are affected by this condition. Vehicles not included in the recall either have received the correct LATCH fitting sleeve in production or in the factory/port before entering the market. A3 SEDAN 174 Production Dates : JUL 26, 2021 – OCT 07, 2021 VIN Range 1 : Begin : WAUAUDGY3NA003677 End : WAUGUDGY7NA016149 ✔ Not sequential Part 573 Safety Recall Report 22V-224 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Noncompliance : Description of the Noncompliance : The lower child seat anchorages are not equipped with the required ISO symbol according to FMVSS 225 S9.5. On the LATCH fitting sleeve itself a European (“i-Size”) symbol is present and there is no symbol on the cover. FMVSS 1 : 225 – Child restraint anchorage systems FMVSS 2 : NR Description of the Safety Risk : The lower child seat anchorage fitting sleeves are equipped with the EUspecific symbol instead of the U.S.-specific marking required by FMVSS 225. There is no impact on functionality of the LATCH system, which operates as designed. It is only the ISO symbol that is not correct and therefore noncompliant with the regulatory requirement. An incorrectly marked child restraint anchorage may cause confusion during child seat installation, potentially resulting in a child seat being improperly secured and increasing the risk of injury during a crash. Description of the Cause : Due to a process error at the Tier 1 supplier assembling the entire rear seat bench, the EU specific child seat anchorage fitting sleeves were erroneously used instead of the U.S. market version. Identification of Any Warning that can Occur : The customer may notice that the symbol on the child seat anchorage fitting sleeve is slightly different than the one described in the owner´s manual, and also that the symbol is missing on the cover. Involved Components : Component Name 1 : LATCH fitting sleeve Component Description : LATCH fitting sleeve Component Part Number : 8Y0-887-233-B Supplier Identification : Component Manufacturer Name : Fa. Magna Seating GmbH Address : Ruhrstr. 1 Neuburg Foreign States 86633 Country : Germany Chronology : Part 573 Safety Recall Report 22V-224 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 October 28, 2021: Supplier reported an issue with the material distribution for the lower child seat anchorage fitting sleeves which may have caused certain U.S. market vehicles to be equipped with European spec parts. October – November 2021: Immediate investigation regarding root cause and consequences, production was corrected. Vehicles in the port and in the factory were stopped and also corrected. Introduction of Poke-Yoke system at the supplier´s assembly to prevent similar issues in the future. January – March 2022: Topic reported to the Product Safety Committee and evaluation of the issue regarding safety and potential non-compliance. March 30, 2022: The Product Safety Committee decides a non-compliance recall for the US and Canada. Audi is not aware of any warranty claims, customer complaints or other field reports due to this issue. Description of Remedy : Description of Remedy Program : At no cost to customers, authorized Audi dealers will replace all four (4) LATCH fitting sleeves in the affected vehicles. Audi will offer a reimbursement plan under this recall. How Remedy Component Differs from Recalled Component : Recalled component with EU symbol: 8Y0.877.233.C Remedy component with U.S. symbol: 8Y0.877.233.B The recall remedy component can be distinguished from the recalled component because it shows the marking according to FMVSS 225. Identify How/When Recall Condition was Corrected in Production : Vehicles produced after October 28, 2021 are equipped with the correct LATCH fitting sleeves. The supplier has introduced a new parts distribution system (Poke-Yoke) in order to assure correct matching of the lower child seat anchorage fitting sleeves to the vehicles depending on the market. Recall Schedule : Description of Recall Schedule : Dealers/owners: On or before June 03, 2022 Planned Dealer Notification Date : JUN 03, 2022 – JUN 03, 2022 Planned Owner Notification Date : JUN 03, 2022 – JUN 03, 2022 * NR – Not Reported

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