60F6 – Sunroof Malfunction – 2022 Volkswagen Golf R A8 & Golf GTI

SEOCONTENT-START

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. October 2022 60F6 Page 1 of 9 Compliance Recall Code: 60F6 Subject Sunroof Switch Release Date October 06, 2022 Affected Vehicles Country Beginning Model Year Ending Model Year Vehicle Vehicle Count USA 2022 2022 GOLF GTI 1,715 USA 2022 2022 GOLF R 523 CAN 2022 2022 GOLF GTI 574 CAN 2022 2022 GOLF R 353 Check Campaigns/Actions screen in ELSA on the day of repair to verify that a VIN qualifies for repair under this action. ELSA is the only valid campaign inquiry & verification source.  Campaign status must show “open.”  If ELSA shows other open action(s), inform your customer so that the work can also be completed at the same time the vehicle is in the workshop for this campaign. Problem Description The touch switch for the sunroof may be too sensitive, allowing it to be inadvertently pressed. As such, these vehicles fail to comply with the regulatory requirements. A sunroof switch that is inadvertently pressed can result in unintended auto-closure of the sunroof, increasing the risk of injury. Corrective Action Replace the sunroof switch. Code Visibility On or about October 06, 2022, the campaign code will be applied to affected vehicles. Owner Notification Owner notification will take place in September 2022. Owner letter examples are included in this bulletin for your reference. Additional Information Please alert everyone in your dealership about this action, including Sales, Service, Parts and Accounting personnel. Contact Warranty if you have any questions. IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers. Fill out and affix Campaign Completion Label (CAMP 010 000) after work is complete. Labels can be ordered at no cost via the Compliance Label Ordering portal at www.vwhub.com. The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. October 2022 60F6 Page 2 of 9 Parts Information Parts Control Type: Free Order Parts will be managed by Free Order Initial Allocation: NO There will be no parts allocation. Please reference the Repair Projection Tool (below) to view your potential VIN population. Repair Projection Tool: (right click to open) Criteria Quantity Part Number P.O.C. Part Description Ordering Method 01 1 5H0-959-569-F TJA Contr.pan. Free Order NOTE The specified part numbers reflect the status at the start of this action. Interim updates made in ETKA can cause a listed part number to become unavailable. In this case, the new part number specified in ETKA should be used. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. October 2022 60F6 Page 3 of 9 Claim Entry Instructions The labor times listed here may differ from the labor operations and labor times listed in ELSA. After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated elsewhere. Attach the ELSA screen print showing action open on the day of repair to the repair order. If customer refused campaign work:  U.S. dealers: Submit request via WISE under the Campaigns/Update/Recall Closure option.  Canada dealers: Upload the repair order [signed by customer] to Volkswagen WIN/Operations/Campaign Closure. Service Number 60F6 Damage Code 0099 Parts Vendor Code WWO Claim Type Sold vehicle: 7 10 Unsold vehicle: 7 90 Causal Indicator Mark Contr.pan* as causal part Vehicle Wash/Loaner Do not claim wash/loaner under this action U.S.A.: Loaner/rental coverage cannot be claimed under this action. However, loaner/rental may be covered under the Alternate Transportation Program. Please refer to the Volkswagen Warranty Policy and Procedures Manual for loaner claims information and reimbursement details. Canada: Loaner/rental coverage cannot be claimed under this action. Please refer to t Volkswagen Service Loaner Program to determine loaner eligibility. Criteria I.D. 01 Replace roof module/sunroof switch assembly LABOR Labor Op Time Units Description 9451 55 99 20 Replace roof module PARTS Quantity Part Number Description 1.00 5H0959569F TJA Contr.pan* The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. October 2022 60F6 Page 4 of 9 Customer Letter Example (USA) This notice applies to your vehicle: , NHTSA: 22V542 Subject: Compliance Recall 60F6 – Sunroof Switch Dear Volkswagen Owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Volkswagen has decided that certain 2022 model year Volkswagen vehicles fail to conform to Federal Motor Vehicle Safety Standard number 118, “Power-Operated Window Systems.” Our records show that you are the owner of a vehicle affected by this action. What is the issue? The touch switch for the sunroof may be too sensitive, allowing it to be inadvertently pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, “Power-Operated Window Systems.” A sunroof switch that is inadvertently pressed can result in unintended auto-closure of the sunroof, increasing the risk of injury. What will we do? To correct this noncompliance, your authorized Volkswagen dealer will replace the sunroof switch. This work will take about an hour to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. What should you do? Your dealer will have the parts and work instructions available to perform this recall work starting on October 06, 2022. Please contact your authorized Volkswagen dealer without delay to schedule this recall work. To set up an appointment online, please visit www.vw.com/find-a-dealer. Lease vehicles and address changes If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records. Can we assist you further? If your authorized Volkswagen dealer fails or is unable to complete this work free of charge within a reasonable time, or if you should have any questions about this communication, please reach out to us using your preferred method of communication at www.vw.com/contact or by calling us at 800-893-5298. Checking your vehicle for open Recalls and Service Campaigns To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit www.vw.com/owners/recalls and enter your Vehicle Identification Number (VIN) into the Recall/Service Campaign Lookup tool. If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle. Sincerely, Volkswagen Customer Protection The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. October 2022 60F6 Page 5 of 9 Customer Letter Example (CANADA) This notice applies to your vehicle: , Transport Canada Recall: 2022-402 Subject: Compliance Recall 60F6 – Sunroof Switch Dear Volkswagen Owner, This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may be non-compliant with the requirements of the Motor Vehicle Safety Regulations and that the non-compliance could affect the safety of a person. Our records show that you are the owner of a vehicle affected by this action. What is the issue? The touch switch for the sunroof may be too sensitive, allowing it to be inadvertently pressed. As such, these vehicles fail to comply with the requirements of Canada Motor Vehicle Safety Standard number 118, “Power-Operated Window, Partition, and Roof Panel Systems.” A sunroof switch that is inadvertently pressed can result in unintended auto-closure of the sunroof, increasing the risk of injury. What will we do? To correct this noncompliance, your authorized Volkswagen dealer will replace the sunroof switch. This work will take about an hour to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. What should you do? Your dealer will have the parts and work instructions available to perform this recall work starting on October 06, 2022. Please contact your authorized Volkswagen dealer without delay to schedule this recall work. Lease vehicles and address changes If you are the lessor and registered owner of the vehicle identified in this letter, you shall forward this letter (and any subsequent notice, if applicable) to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle identified in this letter, please fill out the enclosed prepaid Owner Reply Card and mail it to us so we can update our records. Can we assist you further? If your authorized Volkswagen dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Customer Relations, Monday through Friday from 8AM to 8PM EST by phone at 1-800-822-8987 or via our “Contact Us” page at www.vw.ca. We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle. Sincerely, Volkswagen Customer Protection The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. October 2022 60F6 Page 6 of 9 Repair Overview  Replace roof module. NOTE  These repair instructions may differ from the labor operations and labor times listed in ELSA.  Damages resulting from improper repair or failure to follow these work instructions are the dealer’s responsibility and are not eligible for reimbursement under this action.  This procedure must be read in its entirety prior to performing the repair.  Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not identically match all affected vehicles.  Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.  When working during extreme temperatures, it is recommended that the vehicle be allowed to acclimate inside the shop to avoid temperature-related component damage/breakage. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. October 2022 60F6 Page 7 of 9 Repair Instruction Section A – Check for Previous Repair TIP If Campaign Completion label is present, no further work is required.  Enter the VIN in Elsa and proceed to the “Campaign/Action” screen. TIP On the date of repair, print this screen and keep a copy with the repair order.  Confirm the Campaign/Action is open . If the status is closed, no further work is required.  Note the Applicable Criteria ID for use in determining the correct work to be done and corresponding parts associated. CRITICAL REPAIR STEP STOP! If multiple software update Campaign/Actions are open, they must be performed in order of the Start date . The oldest should be performed first.  All Safety Recalls must be completed prior to completing this campaign.  Proceed to Section B. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. October 2022 60F6 Page 8 of 9 Section B – Repair Procedure  Pry out the roof module <1> in the rear area in the direction of using a commercially available plastic wedge. NOTE Ensure the headliner is protected from becoming dirty.  Disconnect the connectors.  Remove the roof module <1> in the direction of .  Install the new roof module in the reverse order of removal. Ensure the roof module audibly engages into the headliner.  After the new roof module is installed, fully open and close the sunroof a few times to ensure proper operation. TIP Replacing the sunroof control switch will not affect the sunroof basic settings or pinch protection. Proceed to Section C The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved. October 2022 60F6 Page 9 of 9 Section C – Campaign Completion Label Install Campaign Completion Label  Fill out and affix Campaign Completion Label, part number CAMP 010 000, next to the vehicle emission control information label. TIP Ensure Campaign Completion Label does not cover any existing label(s). Proceed to Section D Section D – Parts Return/Disposal Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP) for U.S. and the Part Destruction and Core Disposition Report for Canada.

**************************************************************************************************************

Form No. F_3.4_AHQ-GQO-CP-C_060 Rev.3.0 60F6 _FD USA IMPORTANT SAFETY RECALL Volkswagen of America, Inc. 3800 Hamlin Road Auburn Hills, MI 48326 This notice applies to your vehicle: , NHTSA: 22V542 Subject: Compliance Recall 60F6 – Sunroof Switch Dear Volkswagen Owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Volkswagen has decided that certain 2022 model year Volkswagen vehicles fail to conform to Federal Motor Vehicle Safety Standard number 118, “Power-Operated Window Systems.” Our records show that you are the owner of a vehicle affected by this action. What is the issue? The touch switch for the sunroof may be too sensitive, allowing it to be inadvertently pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, “Power-Operated Window Systems.” A sunroof switch that is inadvertently pressed can result in unintended auto-closure of the sunroof, increasing the risk of injury. What will we do? To correct this noncompliance, your authorized Volkswagen dealer will replace the sunroof switch. This work will take about an hour to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. What should you do? Your dealer will have the parts and work instructions available to perform Lease vehicles and address changes Can we assist you further? this recall work starting on October 06, 2022. Please contact your authorized Volkswagen dealer without delay to schedule this recall work. To set up an appointment online, please visit www.vw.com/find-a-dealer. If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records. If your authorized Volkswagen dealer fails or is unable to complete this work free of charge within a reasonable time, or if you should have any questions about this communication, please reach out to us using your preferred method of communication at www.vw.com/contact or by calling us at 800-893-5298. Form No. F_3.4_AHQ-GQO-CP-C_060 Rev.3.0 60F6 _FD USA IMPORTANT SAFETY RECALL Checking your vehicle for open Recalls and Service Campaigns To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit www.vw.com/owners/recalls and enter your Vehicle Identification Number (VIN) into the Recall/Service Campaign Lookup tool. If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle. Sincerely, Volkswagen Customer Protection Formulario n.° F_3.4_AHQ-GQO-CP-C_060 Rev.3.0 60F6 _FD EE. UU. CAMPAÑA DE LLAMADA A REVISIÓN IMPORTANTE Volkswagen of America, Inc. 3800 Hamlin Road Auburn Hills, MI 48326 El presente aviso corresponde a su vehículo: , NHTSA: 22V542 Asunto: Campaña de llamada a revisión por motivos de conformidad 60F6 – Interruptor del techo deslizante Estimado propietario de un vehículo Volkswagen: El presente aviso se le envía de acuerdo con la Ley Nacional de Tráfico y Seguridad con Vehículos Motorizados de EE. UU. Volkswagen detectó que ciertos vehículos Volkswagen modelo 2022 no se ajustan a la norma federal n.º 118 de Tráfico y Seguridad de Vehículos Motorizados (FMVSS), “Sistemas de ventanas de accionamiento eléctrico”. Nuestros registros indican que usted es propietario de uno de los vehículos afectados por esta campaña. ¿Cuál es el problema? Es posible que el interruptor táctil del techo deslizante sea demasiado sensible, lo que hace que se presione involuntariamente. Es por eso que estos vehículos no cumplen con los requisitos de la norma federal n.º 118 de Tráfico y Seguridad de Vehículos Motorizados, “Sistemas de ventanas de accionamiento eléctrico”. Un interruptor de techo deslizante que se presiona involuntariamente puede dar como resultado un cierre automático del techo y aumentar el riesgo de lesiones. ¿Qué haremos? Para poder corregir este incumplimiento, su concesionario Volkswagen autorizado cambiará el interruptor de techo deslizante. Este servicio tardará alrededor de una hora y se realizará de forma gratuita. No obstante, considere la posibilidad de que su concesionario necesite tiempo adicional para la preparación del servicio y la organización del horario del taller. ¿Qué debe hacer? Su concesionario tendrá disponibles las piezas y las instrucciones de trabajo para realizar este servicio de revisión a partir del 6 de octubre de 2022. Comuníquese con su concesionario Volkswagen autorizado de inmediato para programar este servicio de revisión. Para concertar una cita en línea, visite www.vw.com/find-a-dealer. Vehículos rentados y cambios de dirección Si usted es el arrendador y propietario registrado del vehículo identificado en esta campaña, la ley exige que reenvíe esta carta de inmediato al arrendatario por correo de primera clase en el plazo de los diez (10) días posteriores a la recepción. Si cambió de dirección o vendió el vehículo, complete la tarjeta prepagada de respuesta del propietario adjunta y envíenosla para que podamos actualizar nuestros registros. Formulario n.° F_3.4_AHQ-GQO-CP-C_060 Rev.3.0 60F6 _FD EE. UU. CAMPAÑA DE LLAMADA A REVISIÓN IMPORTANTE ¿De qué otra forma podemos ayudarlo? Si su concesionario Volkswagen autorizado no le brinda este servicio de forma gratuita dentro de un plazo razonable o no está en condiciones de hacerlo, o si usted tiene alguna pregunta sobre este aviso, póngase en contacto con nosotros mediante el medio de comunicación que prefiera a través de www.vw.com/contact o por teléfono al 800-893-5298. Verificación de su vehículo para campañas de llamada a revisión o de servicio vigentes Si desea comprobar la elegibilidad de su vehículo para una reparación en el marco de esta o de cualquier otra campaña de llamada a revisión o de servicio, visite www.vw.com/owners/recalls e ingrese el número de identificación del vehículo (VIN) en la herramienta “Recall/Service Campaign Lookup” (Búsqueda de campañas de llamada a revisión o de servicio). Si aún no está satisfecho, puede presentar una queja a la siguiente dirección: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590. También puede llamar a la línea directa y gratuita de seguridad de vehículos al 1-888-327- 4236 (TTY: 1-800-424-9153) o ingresar a http://www.safercar.gov. Le pedimos disculpas por cualquier inconveniente que esto pueda haberle ocasionado; sin embargo, hemos tomado esta medida para garantizar su seguridad y su continua satisfacción con el vehículo. Atentamente, Defensa del Consumidor de Volkswagen

**************************************************************************************************************

VOLKSWAGEN DEALER COMMUNICATION Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Volkswagen Public Relations. Volkswagen Customer Protection 60F6_DLR_LAUNCH Repair Available – Compliance Recall 60F6 / Sunroof Switch This notice is for:  Dealer Principal  General Manager  Sales Managers  Service Manager  Parts Manager  Service Consultant  Warranty Administrator  Technicians Date: October 05, 2022 Issue: The touch switch for the sunroof may be too sensitive, allowing it to be inadvertently pressed. As such, these vehicles fail to comply with the regulatory requirements. A sunroof switch that is inadvertently pressed can result in unintended auto-closure of the sunroof, increasing the risk of injury. Repair:  REPAIR AVAILABLE – October 06, 2022 / Replace the sunroof switch.  See ELSA/ServiceNet for complete repair & claiming instructions  Check both the daily Campaign Open Inventory report and OMD for affected vehicles in inventory. Verify OPEN status in ELSA on the day of repair.  Repair every affected inventory vehicle before delivery to consumers. Parts Department: Parts will be managed by free order, and there will be no parts allocation. Please reference the Repair Projection Tool in the campaign circular to view your potential VIN population. Affected Vehicles Country Beginning Model Year Ending Model Year Vehicle Vehicle Count USA 2022 2022 GOLF GTI 1,715 USA 2022 2022 GOLF R 523 CAN 2022 2022 GOLF GTI 574 CAN 2022 2022 GOLF R 353 *Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. Notes:  Schedule owner repairs immediately  Owner mailing – September 2022 U.S.A.: Loaner/rental coverage cannot be claimed under this action. However, loaner/rental may be covered under the Alternate Transportation Program. Please refer to the Volkswagen Warranty Policy and Procedures Manual for loaner claims information and reimbursement details. Canada: Loaner/rental coverage cannot be claimed under this action. Please refer to the Volkswagen Service Loaner Program to determine loaner eligibility. IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. -END OF MESSAGE

**************************************************************************************************************

VOLKSWAGEN DEALER COMMUNICATION Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Volkswagen Public Relations. Volkswagen Customer Protection 60F6_DLR_ADV Advance Notice – Safety Recall 60F6 / Sunroof Switch This notice is for:  Dealer Principal  General Manager  Sales Managers  Service Manager  Parts Manager  Service Consultant  Warranty Administrator  Technicians Date: August 10, 2022 Issue: For the affected vehicles, it is possible to trigger the operation of a LIN roof console and movement of the sunroof with a test ball, as defined by FMVSS118. Therefore, the requirement on the FMVSS118 may not be met. Repair:  REPAIR NOT YET AVAILABLE  Check daily campaign open inventory report or OMD for affected vehicles in inventory. Affected Vehicles Country Beginning Model Year Ending Model Year Vehicle Vehicle Count USA 2022 2022 GOLF GTI 1,715 USA 2022 2022 GOLF R 523 CAN 2022 2022 GOLF GTI 574 CAN 2022 2022 GOLF R 353 *Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. Notes: IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. -END OF MESSAGE

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-542 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Volkswagen Group of America, Inc. Submission Date : JUL 27, 2022 NHTSA Recall No. : 22V-542 Manufacturer Recall No. : 60F6 Manufacturer Information : Manufacturer Name : Volkswagen Group of America, Inc. Address : 3800 Hamlin Road Auburn Hills MI 48326 Company phone : 1-800-893-5298 Population : Number of potentially involved : 2,238 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Volkswagen GOLF R A8 Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by vehicle assembly records. Since CW17/22 the supplier has delivered compliant parts. The recalled vehicles differ from vehicles that were not included in the recall because they already were equipped with compliant parts. Golf R A8: 523 Production Dates : DEC 08, 2021 – APR 25, 2022 VIN Range 1 : Begin : WVWFB7CDXNW135177 End : WVWEB7CD6NW196327 ✔ Not sequential Vehicle 2 : 2022-2022 Volkswagen GOLF GTI Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by vehicle assembly records. Since CW17/22 the supplier has delivered compliant parts. The recalled vehicles differ from vehicles that were not included in the recall because they already were equipped with compliant parts. Golf GTI: 1,715 Production Dates : DEC 14, 2021 – MAY 06, 2022 VIN Range 1 : Begin : WVWL87CD8NW136846 End : WVW687CD9NW201975 ✔ Not sequential Part 573 Safety Recall Report 22V-542 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Noncompliance : Description of the Noncompliance : For the affected vehicles, it is possible to trigger the operation of a LIN roof console and movement of sunroof with a testball, defined by FMVSS118. The requirement on the FMVSS118 may not be met. FMVSS 1 : 118 – Power-operated window systems FMVSS 2 : NR Description of the Safety Risk : Although anti-pinch protection is in place, the sunroof could be activated with the FMVSS118 test steel ball, which is contrary to the regulation. Description of the Cause : After the improvement of the touch switch, the slider area became too sensitive. Identification of Any Warning that can Occur : None. Involved Components : Component Name 1 : switch LIN roof module Component Description : switch LIN roof module Component Part Number : 5H0.959.569.F Supplier Identification : Component Manufacturer Name : KOSTAL MAKEDONIJA D.O.O.E.L. Address : NR Ohrid Foreign States 6000 Country : Macedonia, the Former Yugoslav Republic of Chronology : April 2022: the supplier informed Volkswagen about a potential issue with regards to LIN roof switch in Volkswagen vehicles. April 2022-July 2022: Checking of vehicles with test procedure for FMVSS 118 and determination of affected population. July 14, 2022: Topic was presented at the Volkswagen Product Safety pre-panel Committee. Further regulatory analysis required. July 20, 2022: Topic was presented to the Volkswagen Product Safety Committee, which decided a recall due to noncompliance with FMVSS118. Part 573 Safety Recall Report 22V-542 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Volkswagen is not aware of any warranty claims or field reports in the United States due to this issue. Description of Remedy : Description of Remedy Program : Replacement of affected parts by nonaffected parts. Volkswagen will not offer reimbursement under this recall. How Remedy Component Differs from Recalled Component : Capacitive parameters were changed, such that the FMVSS118 test criteria are fulfilled. Identify How/When Recall Condition was Corrected in Production : Since CW17/22, the supplier has delivered complaint parts and potentially affected parts were removed from stock. Recall Schedule : Description of Recall Schedule : Dealers/owners: on or before September 23, 2022 Planned Dealer Notification Date : SEP 23, 2022 – SEP 23, 2022 Planned Owner Notification Date : SEP 23, 2022 – SEP 23, 2022 * NR – Not Reported

SEOCONTENT-END