Safety Recall 64H4 / Rear Window – 2022 Audi Q3

SEOCONTENT-START

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. October 2022 64H4 Page 1 of 12 Safety Recall Code: 64H4 Subject Rear Window Release Date October 04, 2022 Affected Vehicles Country Beginning Model Year Ending Model Year Vehicle Vehicle Count USA 2022 2022 Q3 4 Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source.  Campaign status must show “open.”  If Elsa shows other open action(s), inform your customer so that the work can also be completed at the same time the vehicle is in the workshop for this campaign. Problem Description A window manufacturing error may allow the rear window to crack or break. A broken rear window may result in loose pieces of glass and increase the risk of injury. Corrective Action Check the manufacturing date of the vehicle’s rear window and replace it if necessary. Code Visibility On or about October 04, 2022, the campaign code will be applied to affected vehicles. Owner Notification Owner notification will take place in October 2022. An owner letter examples is included in this bulletin for your reference. Additional Information Please alert everyone in your dealership about this action, including Sales, Service, Parts and Accounting personnel. Contact Warranty if you have any questions. IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers. The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi Group of America, Inc. and Audi Canada. All Rights Reserved. October 2022 64H4 Page 2 of 12 Parts Information Parts Control Type: Free Order Parts will be managed by Free Order Initial Allocation: NO Due to the small number of affected vehicles there will be no parts allocation. Criteria Quantity Part Number P.O.C. Part Description Ordering Method 02 1 83A-845-501-A NVB REARWINDOW Free Order 1 83A-854-871 5FQ SPOILER 1 83A-854-872 5FQ SPOILER 4 WHT-002-258 NUT Add items below only if rear glass is replaced by the dealership 1 D -181-220-A1 PRIMER Free Order 1 D -004-660-M2 2K GLUE 1 D -009-500-25 APPLICATOR 1 357-853-999-B CORD NOTE The specified part numbers reflect the status at the start of this action. Interim updates made in ETKA can cause a listed part number to become unavailable. In this case, the new part number specified in ETKA should be used. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. October 2022 64H4 Page 3 of 12 Claim Entry Instructions The labor times listed here may differ from the labor operations and labor times listed in ELSA. After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order. If customer refused campaign work:  U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option. Service Number 64H4 Damage Code 0099 Parts Vendor Code 002 Claim Type Sold vehicle: 7 10 Unsold vehicle: 7 90 Causal Indicator Mark labor as causal if the rear glass is not replaced Mark REARWINDOW* as causal part if the rear glass is replaced Vehicle Wash/Loaner Do not claim wash/loaner under this action Criteria I.D. 02 Inspect production date on outside of rear window glass. Rear window glass does not require replacement. LABOR Labor Op Time Units Description 0183 00 99 10 Inspect rear window, no replacement required OR Inspect production date on outside of rear window glass. Remove rear lid trim and inspect production date on inside of rear window glass. Rear window glass does not require replacement. LABOR Labor Op Time Units Description 0183 00 99 60 Inspect rear window, no replacement required Continued on next page The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. October 2022 64H4 Page 4 of 12 OR Inspect production date on rear window glass. Rear window glass requires replacement. LABOR Labor Op Time Units Description 6486 19 99 260 Inspect and replace rear window glass PARTS Quantity Part Number Description 1.00 83A845501A NVB REARWINDOW* 1.00 83A854871 5FQ SPOILER 1.00 83A854872 5FQ SPOILER 4.00 WHT002258 HEX. NUT 1.00 D 181220A1 PRIMER (if necessary) 1.00 D 004660M2 2K-GLASS GLUE (if necessary) 1.00 D 00950025 APPLICATOR (if necessary) 1.00 357853999B CUTTING CORD (if necessary) The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. October 2022 64H4 Page 5 of 12 Customer Letter Example (USA) <MONTH YEAR> <CUSTOMER NAME> <CUSTOMER ADDRESS> <CUSTOMER CITY STATE ZIPCODE> This notice applies to your vehicle: <MODEL YEAR> <BRAND> <CARLINE>, <VIN> NHTSA: 22V701 Subject: Safety Recall 64H4 – Rear Window Dear Audi Owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Audi has decided that a defect, which relates to motor vehicle safety, exists in certain 2022 model year Audi Q3 vehicles. Our records show that you are the owner of a vehicle affected by this action. What is the issue? A window manufacturing error may allow the rear window to crack or break. A broken rear window may result in loose pieces of glass and increase the risk of injury. What will we do? To correct this defect, your authorized Audi dealer will check the manufacturing date of the vehicle’s rear window and replace it if necessary. This work will take up to a day to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. What should you do? Please contact your authorized Audi dealer without delay to schedule this recall work. For your convenience, you can also visit www.audiusa.com and click on the “Find a Dealer” link to locate a dealer near you and schedule this service. Lease vehicles and address changes If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records. Can we assist you further? If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Experience at 1-800-253-2834 or via our “Contact Us” page at www.audiusa.com. Checking your vehicle for open Recalls and Service Campaigns To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit the Recall/Service Campaign Lookup tool at www.audiusa.com and enter your Vehicle Identification Number (VIN). If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1- 888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle. Sincerely, Audi Customer Protection The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. October 2022 64H4 Page 6 of 12 Repair Overview  Check rear window glass, and replace if necessary. NOTE  These repair instructions may differ from the labor operations and labor times listed in ELSA.  Damages resulting from improper repair or failure to follow these work instructions are the dealer’s responsibility and are not eligible for reimbursement under this action.  This procedure must be read in its entirety prior to performing the repair.  Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not identically match all affected vehicles.  Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.  When working during extreme temperatures, it is recommended that the vehicle be allowed to acclimate inside the shop to avoid temperature-related component damage/breakage. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. October 2022 64H4 Page 7 of 12 Repair Instruction Section A – Check for Previous Repair  Enter the VIN in Elsa and proceed to the “Campaign/Action” screen. TIP On the date of repair, print this screen and keep a copy with the repair order.  Confirm the Campaign/Action is open <arrow 1>. If the status is closed, no further work is required.  Note the Applicable Criteria ID <arrow 2> for use in determining the correct work to be done and corresponding parts associated. CRITICAL REPAIR STEP STOP! If multiple software update Campaign/Actions are open, they must be performed in order of the Start date <arrow 3>. The oldest should be performed first.  All Safety Recalls must be completed prior to completing this campaign.  Proceed to Section B. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. October 2022 64H4 Page 8 of 12 Section B – Inspect Rear Window Glass Checking production date on outside of rear window:  Read off production date on outside of rear window (bottom left). Identifying production date by month:  Read off the number of dots and the year <blue arrows>.  Take pictures of production date and upload photos to Doc-It.  Six dots represent January 22 >> Rear window OK; work complete; Proceed to Section D  Five dots represent February 22 >> Rear window OK; work complete; Proceed to Section D  Four dots represent March 22 >> Rear window OK; work complete; Proceed to Section D  Three dots represent April 22 >> Rear window OK; work complete; Proceed to Section D  Two dots represent May 22 >> Further checks required; Proceed to next inspection step  One dot represents June 22 >> Further checks required; Proceed to next inspection step The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. October 2022 64H4 Page 9 of 12 Checking production date on inside of rear window: Remove and install lower rear lid trim:  See ELSA Repair Manual: Repair manual > Body > Body Interior > 70 Interior Trim > Luggage Compartment Trim Panels > Rear Lid Lower Trim Panel, Removing and Installing  Location of production date on inside of rear window shown <circle>. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. October 2022 64H4 Page 10 of 12  1 = month  2 = year  3 = day (count the number of dots) o One dot = 10th o Two dots = 20th o Three dots = 30th  4 = day (count the number of dots) o 1 to 9 NOTE Example from image: 1: 2 dots = May 2: 2022 3: 10th day 4: 8 dots = 8th day Add these together: 10th day + 8th day = 18th Full date of 18.5.2022 (May 18, 2022) Production date evaluation:  Take pictures of production date and upload photos to Doc-It. Period of time =  05.05.2022 (May 05, 2022) or date before this: o Rear window OK o Reinstall rear lid trim in the reverse order of removal o Proceed to Section D  Exception: 18.04.2022 (April 18, 2022) (see below) Period of time =  06.05.22 (May 06, 2022) up to and including 12.06.22 (June 12, 2022) OR  18.04.2022 (April 18, 2022) (incorrect date printed due to a production error) o Rear window not OK o Replace rear window glass o Proceed to Section C The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. October 2022 64H4 Page 11 of 12 Section C – Replace Rear Window Glass Replace rear window glass: Qty. Part Number Part Description 1 83A-845-501-A NVB Rear Glass 1 83A-854-871 5FQ Side spoiler (left) 1 83A-854-872 5FQ Side spoiler (right) 4 WHT-002-258 Locking nut for spoiler  See ELSA Repair Manual: Repair manual > Body > Body Exterior > 64 Glass, Window Regulators > Rear Window > Rear Window, Removing and Installing  Work with your preferred glass repair company to have the repairs completed, if necessary. NOTE The side spoilers will be damaged during removal and must be replaced.  If repairs are performed by the dealership, the following items will also be required: Qty. Part Number Part Description 1 D -181-220-A1 Primer 1 D -004-660-M2 Adhesive 1 D -009-500-25 Applicator 1 357-853-999-B Cutting cord Proceed to Section D The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. October 2022 64H4 Page 12 of 12 Section D – Campaign Completion Stamp Item#: AUD4927ENG  Once the campaign has been completed, the technician should stamp the repair order.  Stamps are available for ordering through the Compliance Label Ordering Portal.  Proceed to Section E Section E – Parts Return/Disposal Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP) for U.S.

**************************************************************************************************************

AUDI DEALER COMMUNICATION Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Audi Public Relations. Audi Customer Protection 64H4_DLR_LAUNCH Repair Available – Safety Recall 64H4 / Rear Window This notice is for:  Dealer Principal  General Manager  Sales Managers  Service Manager  Parts Manager  Service Advisor  Warranty Administrator  Technicians Date: October 03, 2022 Issue: A window manufacturing error may allow the rear window to crack or break. A broken rear window may result in loose pieces of glass and increase the risk of injury. Repair:  REPAIR AVAILABLE – October 04, 2022 – Check the manufacturing date of the vehicle’s rear window and replace it if necessary.  See ELSA/ServiceNet for complete repair & claiming instructions  Check daily campaign open inventory report or OMD for affected vehicles in inventory  Repair every affected inventory vehicle before delivery to consumers. Parts Department: Due to the small number of affected vehicles, there will be no parts allocation. See the campaign circular for ordering information. Affected Vehicles Country Beginning Model Year Ending Model Year Vehicle Vehicle Count USA 2022 2022 Q3 4 *Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. Notes:  Schedule owner repairs immediately  Owner mailing – October 2022 IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. -END OF MESSAGE

**************************************************************************************************************

AUDI DEALER COMMUNICATION Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Audi Public Relations. Audi Customer Protection 64H4_DLR_ADV Advance Notice – Safety Recall 64H4 / Rear Window Glass This notice is for:  Dealer Principal  General Manager  Sales Managers  Service Manager  Parts Manager  Service Advisor  Warranty Administrator  Technicians Date: September 28, 2022 Issue: The rear window may crack or break in certain cases due to deviating production parameters at the supplier. Loose pieces of glass may cause a risk of injury to the occupants or persons very close to the rear lid of the vehicle. Repair:  REPAIR NOT YET AVAILABLE  Check daily campaign open inventory report or OMD for affected vehicles in inventory. Affected Vehicles Country Beginning Model Year Ending Model Year Vehicle Vehicle Count USA 2022 2022 Q3 4 *Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. Notes: IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. -END OF MESSAGE

**************************************************************************************************************

64H4 USA IMPORTANT SAFETY RECALL <MONTH YEAR> <CUSTOMER NAME> <CUSTOMER ADDRESS> <CUSTOMER CITY STATE ZIPCODE> This notice applies to your vehicle: <MODEL YEAR> <BRAND> <CARLINE>, <VIN> NHTSA: 22V701 Subject: Safety Recall 64H4 – Rear Window Dear Audi Owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Audi has decided that a defect, which relates to motor vehicle safety, exists in certain 2022 model year Audi Q3 vehicles. Our records show that you are the owner of a vehicle affected by this action. What is the issue? A window manufacturing error may allow the rear window to crack or break. A broken rear window may result in loose pieces of glass and increase the risk of injury. What will we do? To correct this defect, your authorized Audi dealer will check the manufacturing date of the vehicle’s rear window and replace it if necessary. This work will take up to a day to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. What should you do? Please contact your authorized Audi dealer without delay to schedule this recall work. For your convenience, you can also visit www.audiusa.com and click on the “Find a Dealer” link to locate a dealer near you and schedule this service. Lease vehicles and address changes If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records. Can we assist you further? If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Experience at 1-800-253-2834 or via our “Contact Us” page at www.audiusa.com. Checking your vehicle for open Recalls and Service Campaigns To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit the Recall/Service Campaign Lookup tool at www.audiusa.com and enter your Vehicle Identification Number (VIN). If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. Audi of America, Inc. 3800 Hamlin Road Auburn Hills, MI 48326 +1 800 253 2834 www.audiusa.com Audi of America, Inc. IMPORTANT SAFETY RECALL We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle. Sincerely, Audi Customer Protection

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-701 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Volkswagen Group of America, Inc. Submission Date : SEP 19, 2022 NHTSA Recall No. : 22V-701 Manufacturer Recall No. : 64H4 Manufacturer Information : Manufacturer Name : Volkswagen Group of America, Inc. Address : 3800 Hamlin Road Auburn Hills MI 48326 Company phone : 1-800-893-5298 Population : Number of potentially involved : 4 Estimated percentage with defect : 42 % Vehicle Information : Vehicle 1 : 2022-2022 AUDI Q3 Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because production records indicate that recalled vehicles may have been assembled with a rear window which has not been produced according to manufacturing specification. Q3 count: 4 Production Dates : MAY 27, 2022 – JUN 03, 2022 VIN Range 1 : Begin : WA1AUCF39N1138370 End : WA1EECF33N1141845 ✔ Not sequential Description of Defect : Description of the Defect : The rear window may crack or break in certain cases due to deviating production parameters at the supplier. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The rear window may break. Loose pieces of glass may cause a risk of injury to the occupants or persons very close to the rear lid of the vehicle. Description of the Cause : Deviations in the coolant process during the production of the rear window at our supplier company may have resulted in an inhomogeneous stress distribution in the rear window glass. This makes the window more susceptible to breakages caused by external influences such as vibrations or changes in temperature. Part 573 Safety Recall Report 22V-701 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : none Involved Components : Component Name 1 : Rear window Component Description : Rear window Component Part Number : 83A 845 501 Supplier Identification : Component Manufacturer Name : Sisecam Automotive Romania Address : Aleea INDUSTRIILOR 1BIS Buzău Foreign States 120068 Country : Romania Chronology : May 27, 2022: On 2 newly produced Audi Q3 vehicles, a broken rear window was discovered at the Audi factory in Hungary. Investigation into cause and gathering of additional information commenced. May – mid-July 2022: Detailed analysis of potential influencing factors together with supplier. An expert team was created, since additional broken rear windows were found in Q3 production. Finally it was found that deviations in the coolant process occurred during production of the rear window at the supplier. Identification and containment of affected Audi production was initiated and the topic was reported to the Audi Product Safety Committee. Starting on June 13 Audi has verified to have received only rear windows that were produced according to specification. mid-July – mid-September 2022: Verification of potentially affected population, investigation whether any affected parts also may have been used for a repair in the field, detailed risk assessment and verification of effectiveness of countermeasure in production. Although there are no known cases from the field worldwide, based on the occurrences in production and the results of the analysis, it was confirmed that the rear windows from the affected production lot may crack or break. September 12, 2022: The full analysis results were presented to the Audi Product Safety Committee and a worldwide safety recall was decided. As of September 19, 2022 Audi is not aware of any related field cases in the U.S. market. Part 573 Safety Recall Report 22V-701 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Only a specific production lot from our supplier company is affected. The dealer will check the manufacturing date of the vehicle’s rear window. If the rear window was produced during the affected period, it will be replaced. Audi will not offer a reimbursement program under this recall. How Remedy Component Differs from Recalled Component : The remedy components have been manufactured outside of the suspect production period and according to manufacturing specifications. Identify How/When Recall Condition was Corrected in Production : The affected rear windows have been produced at the supplier on April 18, 2022 and between May 06, 2022 and June 12, 2022. Audi´s production records indicate that starting with June 13, 2022 rear windows that were manufactured according to specification have been used in production. Recall Schedule : Description of Recall Schedule : Dealers/owners: On or before November 18, 2022 Planned Dealer Notification Date : NOV 18, 2022 – NOV 18, 2022 Planned Owner Notification Date : NOV 18, 2022 – NOV 18, 2022 * NR – Not Reported

SEOCONTENT-END