NHTSA Campaign Number: 16V955
Manufacturer Volkswagen
Group of America, Inc.
Components SEAT BELTS, AIR BAGS
Potential Number of Units Affected 5,947
Air Bags or Seat Belt Pretensioners may not Deploy
In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly.
Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Remedy
Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge.
The recall began April 2017.
Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Volkswagen has a Recall
VOLKSWAGEN DEALERSHIP COMMUNICATION
| Date: | January 30, 2017 |
| To: | Dealer Principal, Sales Manager, Service Manager, Parts Manager and Warranty Administrator |
| Subject: | Advance Notice – Safety Recall 69P4 – Autoliv Igniters Certain 2016-2017 MY Volkswagen Vehicles |
IMPORTANT NOTICE TO DEALERS – FOR IMMEDIATE DISTRIBUTION
Volkswagen has notified NHTSA and Transport Canada about the upcoming safety recall described in this letter.
| CODE | 69P4 |
| AFFECTED VEHICLES | Certain 2016-2017 MY Volkswagen vehicles:
USA: 2016 MY Volkswagen Canada: 2017 MY Volkswagen |
| RECALL DESCRIPTION | Affected vehicles have airbag igniter(s) manufactured by Autoliv. The affected igniter(s) may not meet manufacturing specifications. In a crash where airbag deployment is needed, an igniter may not deploy, increasing the risk of injury. |
| CORRECTIVE ACTION | Dealers will replace affected airbags. |
| REPAIR INFORMATION | On or about February 1, 2017 affected vehicles will be identified in ELSA and VIN lookup.
Repair information will be provided to dealers when parts and repair instructions become available to support this recall. |
If you have any questions or require additional assistance, please contact Warranty. As always, any press inquiries should be directed to Volkswagen Public Relations.
Volkswagen Customer Protection
69P4
| Date: | January 30, 2017 |
| To: | Audi Dealer Principal, Service Manager, Warranty Administrator, Sales Manager & Parts Manager, General Manager |
| From: | Audi Customer Protection |
| Subject: | Advance Notice Safety Recall 69P2 – Autoliv Igniters Certain 2017-2018 MY Audi Vehicles |
Audi has notified NHTSA and Transport Canada about the upcoming safety recall described in this letter.
| CODE | 69P2 |
| AFFECTED VEHICLES | Certain 2017-2018 MY Audi vehicles:
USA: 2017 MY Audi Canada: 2017 MY Audi |
| RECALL DESCRIPTION | Affected vehicles have airbag and/or pretensioner igniter(s) manufactured by Autoliv. The affected igniter(s) may not meet manufacturing specifications. In a crash where airbag and/or pretensioner deployment is needed, an igniter may not deploy, increasing the risk of injury. |
| CORRECTIVE ACTION | Dealers will replace the affected airbags. |
| REPAIR INFORMATION | On or about February 1, 2017 affected vehicles will be identified in ELSA and VIN lookup.
Repair information will be provided to dealers when parts and repair instructions become available to support this recall. |
If you have any questions or require additional assistance, please contact Warranty. As always, any press inquiries should be directed to Audi Public Relations.
Audi Customer Protection
61P2
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