42M4 Loose Retaining Ring May Cause Dislodged Air Strut – 2022 Audi E-Tron GT

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-927 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Volkswagen Group of America, Inc. Submission Date : DEC 14, 2022 NHTSA Recall No. : 22V-927 Manufacturer Recall No. : 42M4 Manufacturer Information : Manufacturer Name : Volkswagen Group of America, Inc. Address : 3800 Hamlin Road Auburn Hills MI 48326 Company phone : 1-800-893-5298 Population : Number of potentially involved : 96 Estimated percentage with defect : 5 % Vehicle Information : Vehicle 1 : 2022-2022 AUDI E-TRON GT Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because recalled vehicles were assembled with a suspension strut that may not be produced according to manufacturing specifications. E-TRON GT count: 96 Production Dates : SEP 01, 2021 – SEP 15, 2021 VIN Range 1 : Begin : WAUDJBFW8N7003603 End : WAUAHBFW4N7902201 ✔ Not sequential Description of Defect : Description of the Defect : A retaining ring on top of the suspension strut could come loose due to a potentially insufficient notch. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the retaining ring on top of the suspension strut becomes loose, the air within the pneumatic spring will be released, leading to a loss of ride comfort accompanied by a drop in ride height on the affected suspension strut. This can affect vehicle handling capabilities, increasing the risk of a crash. Description of the Cause : Due to a manufacturing deviation at the sub-supplier, a notch at the top part of the air suspension strut may not have been manufactured according to specification. This may cause the fitted retaining ring of the air suspension strut to become loose. Part 573 Safety Recall Report 22V-927 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : If the recall condition is present in the vehicle, customers may see a warning message in the instrument panel, along with a red warning light, indicating an air suspension malfunction. Involved Components : Component Name 1 : suspension strut Component Description : pneumatic spring front axle left Component Part Number : NR Supplier Identification : Component Manufacturer Name : Vibracoustic GmbH & Co KG Address : NR Hamburg Foreign States 21079 Country : Germany Chronology : November 2022: Audi was made aware of the subject from another Group Brand by field observation with a pushed out suspension strut. This led to further analysis at the sub-supplier and revealed a manufacturing deviation. The scope of vehicles in the field was verified. December 07, 2022: The Audi Product Safety Committee decides a worldwide safety recall. Audi is not aware of any warranty claims, customer complaints or other field reports due to this issue. Description of Remedy : Description of Remedy Program : The suspension strut will be checked and, if necessary, replaced at no cost to customers. Audi will not offer a reimbursement plan under this recall. How Remedy Component Differs from Recalled Component : The remedy component has the same part number, but has been built within the required specification. Part 573 Safety Recall Report 22V-927 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : Only a very limited amount of parts were affected by the manufacturing deviation before it was detected. In production, each part is supplied with the manufacturing data; therefore, the suspect parts could clearly be identified and it was determined that only vehicles built between August 31, 2021 and September 29, 2021 could be affected. Vehicles built after that date have been produced with parts outside the identified conspicuous batches and have received parts that are within specification. The supplier has implemented several process improvements to avoid similar issues in the future. Recall Schedule : Description of Recall Schedule : Dealers/owners: On or before February 10, 2023 Planned Dealer Notification Date : FEB 10, 2023 – FEB 10, 2023 Planned Owner Notification Date : FEB 10, 2023 – FEB 10, 2023 * NR – Not Reported

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AUDI DEALER COMMUNICATION Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Audi Public Relations. Audi Customer Protection 42M4_DLR_ADV Advance Notice – Safety Recall 42M4 / Suspension Strut This notice is for:  Dealer Principal  General Manager  Sales Managers  Service Manager  Parts Manager  Service Advisor  Warranty Administrator  Technicians Date: December 20, 2022 Issue: A retaining ring on top of the suspension strut could come loose due to a potentially insufficient notch. If the retaining ring on top of the suspension strut becomes loose, the air within the pneumatic spring will be released, leading to a loss of ride comfort accompanied by a drop in ride height on the affected suspension strut. This can affect vehicle handling capabilities, increasing the risk of a crash.. Precautions If the recall condition is present in the vehicle, customers may see a warning message in the instrument panel, along with a red warning light, indicating an air suspension malfunction. Should this occur, customers are advised to contact an authorized Audi dealer without delay to have the vehicle inspected/repaired. Repair:  REPAIR NOT YET AVAILABLE  Check daily campaign open inventory report or OMD for affected vehicles in inventory. Affected Vehicles Country Beginning Model Year Ending Model Year Vehicle Vehicle Count USA 2022 2022 E-TRON GT 96 CAN 2022 2022 E-TRON GT 10 *Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. Notes: IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. -END OF MESSAGE

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