42M4 Loose Retaining Ring May Cause Dislodged Air Strut – 2022 Audi E-Tron GT

December 14, 2022 NHTSA CAMPAIGN NUMBER: 22V927000

Loose Retaining Ring May Cause Dislodged Air Strut

An air suspension strut failure may cause a loss of vehicle handling and control, increasing the risk of a crash.

 

NHTSA Campaign Number: 22V927

Manufacturer Volkswagen Group of America, Inc.

Components SUSPENSION

Potential Number of Units Affected 96

 

Summary

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022 Audi E-Tron GT vehicles. A retaining ring on top of the suspension strut may come loose, resulting air loss from the strut spring.

 

Remedy

Dealers will inspect the suspension strut and replace it, if necessary, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact Audi’s customer service at 1-800-253-2834. Audi’s number for this recall is 42M4.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Audi has a Recall

 


Affected Vehicles

Country Beginning Model Year Ending Model Year Vehicle Vehicle Count
USA 2022 2022 E-TRON GT 96
CAN 2022 2022 E-TRON GT 10

 

Issue:

A retaining ring on top of the suspension strut could come loose due to a potentially insufficient notch. If the retaining ring on top of the suspension strut becomes loose, the air within the pneumatic spring will be released, leading to a loss of ride comfort accompanied by a drop in ride height on the affected suspension strut. This can affect vehicle handling capabilities, increasing the risk of a crash.

 

Precautions

If the recall condition is present in the vehicle, customers may see a warning message in the instrument panel, along with a red warning light, indicating an air suspension malfunction. Should this occur, customers are advised to contact an authorized Audi dealer without delay to have the vehicle inspected/repaired.

 

Repair:

  • REPAIR NOT YET AVAILABLE
  • Check daily campaign open inventory report or OMD for affected vehicles in inventory.

 


Chronology :

November 2022: Audi was made aware of the subject from another Group Brand by field observation with a pushed out suspension strut. This led to further analysis at the sub-supplier and revealed a manufacturing deviation. The scope of vehicles in the field was verified.

December 07, 2022: The Audi Product Safety Committee decides a worldwide safety recall.

Audi is not aware of any warranty claims, customer complaints or other field reports due to this issue.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
AUDI E-TRON GT 2022

 


3 Associated Documents

Recall Acknowledgement

RCAK-22V927-1370.pdf 645.791KB

RCAK-22V927-1370

 


Defect Notice 573 Report

RCLRPT-22V927-1159.PDF 215.523KB

RCLRPT-22V927-1159

 


Volkswagen – Advance Notice – Safety Recall 42M4 / Suspension Strut – December 2022

RCMN-22V927-6997.pdf 830.225KB

RCMN-22V927-6997

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V927&docType=RCL

 


 

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Last update on 2023-03-01 / Affiliate links / Images from Amazon Product Advertising API

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