February 14, 2024 NHTSA CAMPAIGN NUMBER: 24V110000
Fuel Leak from Fuel Tank Suction Pump Failure
A fuel leak in the presence of an ignition source increases the risk of a fire.
NHTSA Campaign Number: 24V110
Manufacturer Volkswagen
Group of America, Inc.
Components FUEL SYSTEM, GASOLINE
Potential Number of Units Affected 261,257
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Remedy
Dealers will replace the suction pump, free of charge. Owner notification letters are expected to be mailed April 12, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen’s numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Volkswagen has a Recall
Affected Vehicles
| Country | Beginning Model Year | Ending Model Year | Vehicle | Vehicle Count |
| USA | 2015 | 2020 | GOLF | 58,544 |
| USA | 2015 | 2020 | GOLF GTI | 114,485 |
| USA | 2015 | 2019 | GOLF SPORTWAGEN | 26,037 |
| USA | 2019 | 2020 | JETTA GLI | 10,925 |
| CAN | 2015 | 2019 | GOLF | 57,293 |
| CAN | 2015 | 2020 | GOLF GTI | 15,783 |
| CAN | 2015 | 2019 | GOLF SPORTWAGEN | 8,689 |
| CAN | 2019 | 2020 | JETTA GLI | 1,558 |
Issue:
The suction jet pump inside the fuel tank is designed to purge fuel from the Evaporative Emissions (EVAP) system. If a specific seal inside an affected suction jet pump fails, the fuel may flow directly into the EVAP system. If this happens, fuel could accumulate in the EVAP system and may leak through the charcoal canister filter element. Leaking fuel, in the presence of an ignition source, may result in a fire.
Precautions:
If the recall condition exists in the vehicle, customers could experience refueling issues (early stopping fuel nozzles, spillback) when fuel has accumulated in the EVAP system. A fuel odor may also be noticed by the driver/vehicle occupants. Customers experiencing these issues are advised to contact an authorized dealer to have the vehicle diagnosed.
Repair:
- REPAIR NOT YET AVAILABLE
- Dealers and owners will be notified in writing once the remedy is available.
Chronology :
August 2016: Determination of defect for vehicles built with a specific suction jet pump. Vehicles that have been included in the recall (Recall 16V-647) have received an improved version (Version 1.1) of the suction jet pump as recall remedy.
April 2018: First failures were reported from the field and investigation was initiated.
December 2018: Analysis with supplier in Alfmeier Germany
February 2019: The matter was brought to Volkswagen de Mexico’s product safety committee and field monitoring was implemented.September 2020: In a quarterly meeting with NHTSA, the topic of allegations of failing suction jet pumps after recall was put on the agenda by NHTSA. Volkswagen started the investigation of these allegations in order to understand the complaints. September 2020 – October 2023: This topic was discussed multiple times with NHTSA. An analysis of claims showed that the improved version of the suction jet pump showed a significant better field performance than the recalled version. No fires related to this topic have been identified. A field analysis program was initiated in order to understand the behavior of the improved version. It was Volkswagen understanding that this topic did not pose an unreasonable risk to motor vehicle safety. A warranty extension was initiated in order to cover costs for the customer in case a suction jet pump, which was installed in course of the recall, would fail. January 2024: NHTSA sent a Recall Query (RQ 23-007). During the intensive analysis of warranty claims and customer complaints (VOQ’s), the evaluation of the field performance of the improved version of the suction jet pump indicated an increased failure rate.
February 7, 2024: The topic was discussed at the Product Safety Committee’s of Volkswagen and Audi and a recall for all front wheel drive vehicles that have been equipped with the improved version was decided (based on 1410 warranty claims on FWD vehicles with repair dates between 05/01/2016 and 12/31/2023).
20Y6 – Suction Pump may Allow Fuel into the EVAP System – 2015-2016 Volkswagen Golf & GTI
20Y6 – Suction Pump may Allow Fuel into the EVAP System – 2015-2016 Volkswagen Golf & GTI
25 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| AUDI | A3 | 2015-2020 |
| VOLKSWAGEN | GOLF | 2015-2020 |
| VOLKSWAGEN | GOLF SPORTWAGEN | 2015-2019 |
| VOLKSWAGEN | GTI | 2015-2020 |
| VOLKSWAGEN | JETTA | 2019-2020 |
4 Associated Documents
Defect Notice 573 Report
RCLRPT-24V110-9336.PDF 222.644KB
Recall Acknowledgement
Manufacturer Notices(to Dealers,etc)
RCMN-24V110-0472.pdf 235.755KB
Manufacturer Notices(to Dealers,etc)
RCMN-24V110-5150.pdf 235.338KB
- [Easy to Use—Work Out of the Box] + [FOXWELL 2026 New Version] FOXWELL NT604 Elite scan tool is the 2026 new version from FOXWELL, designed for car owners who want to figure out the cause of issues before fixing car problems by scanning common systems like ABS, SRS, engine, and transmission. The NT604 Elite obd2 scanner diagnostic tool comes with the latest software—no need to waste time downloading software first. Plug the scanner into the OBDII port with OBDII cable to start the diagnosis.
- [Affordable] + [Reliable Car Health Monitor] Will you be confused what happens when the warning light of ABS/SRS/transmission/check engine flashes? Instead of taking your cars to dealership, this FOXWELL scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. Note：The device is a diagnostic tool, not a repair tool. To turn off a warning light, you must first physically repair the issue causing it. Only then can the scanner be used to clear the corresponding fault code.
- [5 in 1 Car Diagnostic Scanner] Compared with obd scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also serves as ABS/SRS scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it. Note: doesn't support maintenance functions like reset or relearn. For the SRS system, NT604 Elite can read and clear common fault codes not caused by a crash, but crash/collision data cannot be cleared.
- [Fantastic AUTOVIN] + [No extra software fee] Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite ABS SRS scanner supports 60+ car brands from worldwide (America/Asia/Europe). You don’t need to pay extra software fee. AUTOVIN may not work on some older vehicles or certain vehicle brands. If AUTOVIN fails, please input the vin code manually or go to the Diagnostic Menu to select your vehicle model.
- [Solid protective case KO plastic carrying bag] + [Lifetime update] Almost all same price-level car scanner diagnostic tool only offers plastic bag to hold the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- [Diagnose Like a Pro] BlueDriver Pro Next-Gen is a professional OBD2 scanner and diagnostic tool that helps you scan, understand, and clear vehicle trouble codes with confidence. Turn your phone into a powerful car diagnostic scanner—no guesswork, no unnecessary repairs.
- [Read and Clear More Codes Than Ever] Read and clear more codes than basic car code readers. Access enhanced diagnostics for Check Engine, ABS, SRS, Airbag, TPMS, Transmission, and more on supported vehicles, including expanded coverage on newer model years.
- [Verified Fixes and Real-Time Data] Get unlimited, technician-verified repair reports matched to your VIN, with definitions, causes, and confirmed fixes. Monitor live vehicle data as you drive, view freeze frames, check smog readiness, and analyze Mode 6 test results.
- [Expanded Make & Model Coverage] Optimized for today’s vehicles with strong support for GM, Ford, Stellantis (RAM, Jeep, Chrysler), Toyota, Honda, Nissan, Mazda, Subaru, Hyundai, Mercedes-Benz, BMW, and VW. Enhanced communication on select 2024+ Nissan and Mazda models (see compatibility chart).
- [Gas Vehicles 1996+ & Select Light-Duty Trucks] Works with all gas-powered vehicles made in 1996 or newer, plus select light-duty trucks and diesels, including F-250, RAM 2500, Silverado, and Sierra. Built for daily drivers, family vehicles, and real-world truck use.
- Advanced VCI Box, Industry-leading J2534 Pass-Thru Technology: This J2534 Pass-Thru Programmer is designed espically for technicians, independent shop owners, and DIY enthusiasts, enables fast, reliable computer-based programming. It supports all J2534 protocols—including the latest DoIP and CAN FD—ensuring full compatibility with both legacy and next-generation vehicles.
- High-Speed OEM-Level Diagnostics & Programming: Unlock true OEM functionality with comprehensive system diagnostics, guided troubleshooting, coding, adaptations, resets, and programming—all designed to slash repair time. This all-in-one tool eliminates the need for multiple OEM devices, boosting efficiency and cutting costs. Equipped with High-Speed USB, it delivers 10x more data per second than competing solutions
- Coverage for 17 Car Brands & Ultra Reliability: Works seamlessly for Chrysler, for Ford(Forscan), for GM, for Nissan, for Toyota, for Honda, for Subaru(SSM4), for Land Rover/Jaguar, for Volvo, for Wuling, for Volkswagen, for Mercedes-Benz, and for BMW. Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM reprogramming tool guarantees stable and exceptional performance
- User-Friendly RLink Platform & Expert Support: TOPDON’s proprietary driver management platform offers a clean interface and lifetime free updates. Access a rich library of real-world case studies to stay ahead of the curve. Backed by a support team with 10+ years of J2534 and automotive repair experience, we provide one-on-one assistance to resolve any technical issue.
- 6.6 ft USB-C Cable & Portable Storage Case: The RLink J2534 diagnostic tool features a 6.6ft USB 2.0 Cable and a 1.2 ft OBDII Extension Cable, allows to connection your computer easily outside the vehicle. The included handled carry case offers easy portability, storage, and hanging options—keeping your gear clean and ready to go, anywhere.
- 【Warm Tips】Wired THINKSCAN 689 is connected through a detachable OBDII cable, and we also have added OBD2 Extension Cable (about 60 cm/2 feet) as g ift, enabling customers handling vehicle repairs with ease. Just click "Bundles Item" above to get it. Note: FCA AutoAuth is a third-party service, additional cost may be required.
- 【Professional Car Diagnostic Tool】Tired of renew fees? Thinkscan 689 scanner provides dealer-level advanced functions without annual fees for auto mechanics and repair shops. 34+ Services, 3000+ Active Test, ECU Coding, 140+ Brands Coverage, FCA AutoAuth, CANFD&DOIP Protocol, Component Matching, Power Balance, V.A.G Guided, Compatible with Google Chrome integration, etc. With strong hardware backing, 64G Memory, Android 10, 4-core processors, and 4150mAh battery. Thinkscan 689 brings you the best as your daily business helper and never lets you drop the ball!
- 【Over 34 Reset Service, Adaptation + Relearn + Calibration + Initialization + Matching】Made for workshops, Thinkscan 689 scanner provides 34+ services for worldwide vehicles: such as Gear/SAS/EPB/TPMS/D.P.F/I.M.M.O/BMS/ETS/Oil/Brake/AFS/GEARBOX/SUNROOF/SUS Reset, ABS Bleed, Injector coding, etc. Warm tips: Compatibility may vary on vehicles' model and year, please contact seller before purchase to make sure it works well on your cars.
- 【Real Active Test】Thinkscan 689 scan tool features over 3000+ full bi-directional control ability, to send commands to vehicle’s systems/components, to verify system input/output without using the vehicle's controls, e.g. turn on the radiator fan, modulate the throttle, open/close windows, operate mirrors, Injector Buz Test, turn on interior&exterior lights, sound horn, test door lock actuators, turn on/off front/rear side ACM Solenoid, Vehicle level position calibration, Wheel Speed Sensor Supply.
- 【Comprehensive Solutions with Advanced Features】Take your vehicle customization to the next level with the Thinkscan 689's advanced ECU coding capabilities. This scan tool provides power balance, PMI, unlock more new features and enhance performance by activating dormant functions, customizing OE settings, matching replaced components, and reprogramming adaptive data to elevate your driving experience. Note: Compatibility varies by car models, please check before order.
- 【Read Fault Codes】About the read code funtion needs to be in the ignition on state and if the check engine light is on. If the vehicle is compatible with NT301, please select correct menu & ensure no hardware/wiring issues/obd2 interface damage for accurate results. The correct menu: Select OBDII-> Wait for seconds-> Select Read codes.
- 【Vehicle CEL Doctor】The NT301 obd2 scanner enables you to read DTCs, access to e-missions readiness status, turn off CEL(check engine light) or MIL, reset monitor, read live data and retrieve VIN of your vehicle. The fault code will appear again even though you cleared before, if you don't repair the car completely. The fault code only can be cleared by NT301 after car repair finished, as like all the obd2 scanner's working principle.
- 【Live Data Graphing & Accuracy for Most OBD2 Vehicles】View and log live sensor data in graph form—monitor oxygen sensors, fuel trims, coolant temp, RPM, and more. Spot trends and suspicious values in real time. Compatible with most 1996+ gasoline cars, light trucks, and SUVs sold in the U.S., as well as many 2000+ European and Asian models. Also works on 12V diesel vehicles equipped with OBD2. It's a basic code reader and DOESN'T't support to scan ABS, SRS, EPB, A/C systems, battery, etc, . It also DOESN'T support ANY special functions like bidirectional control, calibration or reset advanced function related.
- 【Advanced OBDII Modes 】 This car scanner provides enhanced obd2 modes capabilities: O-2 sensors test and EVAP system leak monitor. It allows you to run a leak check on your car’s EVAP system and assess the fuel tank’s condition. The O-2 sensor test helps optimize the air-fuel ratio, boosting fuel economy and cutting em-issions. Saving you money on gas and reducing your vehicle’s environmental footprint.
- 【OBDII Protocols & Compatibility】The NT301 supports OBDII protocols like KWP2000, J1850 VPW, ISO9141, J1850 PWM and CAN. The device is compatible with 1996 US-based, 2000 EU-based and Asian cars, light trucks, SUVs. Kindly check the vehicle compatibility before the purchase since the function comatibility and car compatibility vary from different car models, year and vin.
SEOCONTENT-START
VOLKSWAGEN DEALER COMMUNICATION
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Volkswagen Public Relations.
Volkswagen Customer Protection 20UF_DLR_ADV
Advance Notice – Safety Recall 20UF / Suction Jet Pump
This notice is for:
All Dealer Personnel
Date:
February 16, 2024
Issue:
The suction jet pump inside the fuel tank is designed to purge fuel from the Evaporative Emissions (EVAP) system. If a specific seal inside an affected suction jet pump fails, the fuel may flow directly into the EVAP system. If this happens, fuel could accumulate in the EVAP system and may leak through the charcoal canister filter element. Leaking fuel, in the presence of an ignition source, may result in a fire.
Precautions:
If the recall condition exists in the vehicle, customers could experience refueling issues (early stopping fuel nozzles, spillback) when fuel has accumulated in the EVAP system. A fuel odor may also be noticed by the driver/vehicle occupants. Customers experiencing these issues are advised to contact an authorized dealer to have the vehicle diagnosed.
Repair:
• REPAIR NOT YET AVAILABLE
• Dealers and owners will be notified in writing once the remedy is available.
• Check daily campaign open inventory report or OMD for affected vehicles in inventory.
Affected Vehicles
Country
Beginning Model Year
Ending Model Year
Vehicle
Vehicle Count
USA
2015
2020
GOLF
58,544
USA
2015
2020
GOLF GTI
114,485
USA
2015
2019
GOLF SPORTWAGEN
26,037
USA
2019
2020
JETTA GLI
10,925
CAN
2015
2019
GOLF
57,293
CAN
2015
2020
GOLF GTI
15,783
CAN
2015
2019
GOLF SPORTWAGEN
8,689
CAN
2019
2020
JETTA GLI
1,558
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source.
Notes:
IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied.
-END OF MESSAGE-
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-110
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Volkswagen Group of America, Inc. FEB 14, 2024 NHTSA Recall No. : 24V-110 Manufacturer Recall No. : VW: 20UF/AUDI:20YF Manufacturer Information :
Manufacturer Name : Volkswagen Group of America, Inc.
Address : 3800 Hamlin Road
Auburn Hills MI 48326 Company phone : 1-800-893-5298 Population :
Number of potentially involved : 261,257 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2015-2020 AUDI A3 SEDAN
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records. Vehicles included in the recall are front -wheel drive vehicles that have been built with a specific suction jet pump (Version 1.0 or 1.1) installed in the fuel tank assembly or have been received this version as a recall remedy.
Vehicles not included in the recall are all-wheel drive vehicles, and vehicles that do not have the specific suction jet pump (Version 1.0 or 1.1) installed. Estimated percentage involved with defect: less than 1%
A3 SEDAN: 47391
Production Dates : NOV 28, 2013 – OCT 03, 2019
VIN Range 1 : Begin : WAUCCGFF0F1000668 End : WAUCCGFF3F1023250
✔ Not sequential Part 573 Safety Recall Report 24V-110 Page 2 Vehicle 2 : 2015-2019 AUDI A3 CABRIOLET
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records. Vehicles included in the recall are front -wheel drive vehicles that have been built with a specific suction jet pump (Version 1.0 or 1.1) installed in the fuel tank assembly or have been received this version as a recall remedy.
Vehicles not included in the recall are all-wheel drive vehicles, and vehicles that do not have the specific suction jet pump (Version 1.0 or 1.1) installed. Estimated percentage involved with defect: less than 1% A3 CABRIOLET: 3875 Production Dates : JUN 06, 2014 – JUL 12, 2019
VIN Range 1 : Begin : WAU5CLFF2F1023290 End : WAU6ULFF9K1033102 ✔ Not sequential Vehicle 3 : 2019-2020 VOLKSWAGEN JETTA GLI
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records. Vehicles included in the recall are front -wheel drive vehicles that have been built with a specific suction jet pump (Version 1.0 or 1.1) installed in the fuel tank assembly or have been received this version as a recall remedy.
Vehicles not included in the recall are all-wheel drive vehicles, and vehicles that do not have the specific suction jet pump (Version 1.0 or 1.1) installed. Estimated percentage involved with defect: less than 1% JETTA GLI: 10,925 Production Dates : DEC 17, 2018 – NOV 15, 2019
VIN Range 1 : Begin : 3VW5T7BU3KM135136 End : 3VW6T7BU0LM002629 ✔ Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-110 Page 3 Vehicle 4 : 2018-2018 VOLKSWAGEN GOLF SPORTWAGEN GP
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records. Vehicles included in the recall are front -wheel drive vehicles that have been built with a specific suction jet pump (Version 1.0 or 1.1) installed in the fuel tank assembly or have been received this version as a recall remedy.
Vehicles not included in the recall are all-wheel drive vehicles, and vehicles that do not have the specific suction jet pump (Version 1.0 or 1.1) installed. Estimated percentage involved with defect: less than 1% GOLF SPORTWAGEN GP: 606 Production Dates : JUL 05, 2017 – SEP 03, 2018
VIN Range 1 : Begin : 3VWL17AU6JM750048 End : 3VWL17AUXJM768472 ✔ Not sequential Vehicle 5 : 2018-2019 VOLKSWAGEN GOLF SPORTWAGEN A7
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records. Vehicles included in the recall are front -wheel drive vehicles that have been built with a specific suction jet pump (Version 1.0 or 1.1) installed in the fuel tank assembly or have been received this version as a recall remedy.
Vehicles not included in the recall are all-wheel drive vehicles, and vehicles that do not have the specific suction jet pump (Version 1.0 or 1.1) installed. Estimated percentage involved with defect: less than 1% GOLF SPORTWAGEN A7: 5,758 Production Dates : JUL 05, 2017 – AUG 27, 2019
VIN Range 1 : Begin : 3VWD17AU4JM750036 End : 3VWY57AU5KM516723 ✔ Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-110 Page 4 Vehicle 6 : 2015-2017 VOLKSWAGEN GOLF SPORTWAGEN
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records. Vehicles included in the recall are front -wheel drive vehicles that have been built with a specific suction jet pump (Version 1.0 or 1.1) installed in the fuel tank assembly or have been received this version as a recall remedy.
Vehicles not included in the recall are all-wheel drive vehicles, and vehicles that do not have the specific suction jet pump (Version 1.0 or 1.1) installed. Estimated percentage involved with defect: less than 1% GOLF SPORTWAGEN: 19,673 Production Dates : DEC 08, 2014 – JUL 14, 2017
VIN Range 1 : Begin : 3VWA17AU5GM500137 End : 3VWC17AUXHM544967 ✔ Not sequential Vehicle 7 : 2015-2020 VOLKSWAGEN GOLF GTI
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records. Vehicles included in the recall are front -wheel drive vehicles that have been built with a specific suction jet pump (Version 1.0 or 1.1) installed in the fuel tank assembly or have been received this version as a recall remedy.
Vehicles not included in the recall are all-wheel drive vehicles, and vehicles that do not have the specific suction jet pump (Version 1.0 or 1.1) installed. Estimated percentage involved with defect: less than 1% GOLF GTI: 114,485 Production Dates : JAN 27, 2014 – NOV 13, 2019
VIN Range 1 : Begin : 3VW5T7AU6FM000143 End : 3VW5T7AU6LM002017 ✔ Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-110 Page 5 Vehicle 8 : 2015-2020 VOLKSWAGEN GOLF A7
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records. Vehicles included in the recall are front -wheel drive vehicles that have been built with a specific suction jet pump (Version 1.0 or 1.1) installed in the fuel tank assembly or have been received this version as a recall remedy.
Vehicles not included in the recall are all-wheel drive vehicles, and vehicles that do not have the specific suction jet pump (Version 1.0 or 1.1) installed. Estimated percentage involved with defect: less than 1% GOLF A7: 58,544 Production Dates : MAR 28, 2014 – OCT 30, 2019
VIN Range 1 : Begin : 3VWG57AU3KM000730 End : 3VWG57AU8LM000353 ✔ Not sequential Description of Defect :
Description of the Defect : The suction jet pump inside the fuel tank is designed to purge fuel from the Evaporative Emissions (EVAP) system. If a specific seal inside an affected suction jet pump fails, the fuel may flow directly into the evaporative emissions (EVAP) system. If this happens, fuel could accumulate in the EVAP system and may leak through the charcoal canister filter element.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Leaking fuel, in the presence of an ignition source, may result in a fire.
Description of the Cause : Due to a manufacturing issue, seal rings inside the suction jet pump in the fuel tank were assembled with too much tension during the manual process. This could have pre-damaged seals, potentially leading to fuel ingress into the EVAP system. Should the EVAP system be flooded, fuel could leak through the charcoal canister filter element. Identification of Any Warning
that can Occur : Customers could experience refueling issues (early stopping fuel nozzles, spillback) when fuel has accumulated in the EVAP system. A fuel odor may also be noticed by the driver/vehicle occupants. Involved Components : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-110 Page 6 Component Name 1 : Suction Jet Pump
Component Description : Suction Jet Pump in fuel tank assembly Component Part Number : 5Q0.201.029 Supplier Identification : Component Manufacturer
Name : Gentherm
Address : 21680 Haggerty Hwy
Northville Michigan 48167 Country : United States Chronology :
August 2016: Determination of defect for vehicles built with a specific suction jet pump. Vehicles that have been included in the recall (Recall 16V-647) have received an improved version (Version 1.1) of the suction jet pump as recall remedy.
April 2018: First failures were reported from the field and investigation was initiated. December 2018: Analysis with supplier in Alfmeier Germany
February 2019: The matter was brought to Volkswagen de Mexico’s product safety committee and field monitoring was implemented.September 2020: In a quarterly meeting with NHTSA, the topic of allegations of failing suction jet pumps after recall was put on the agenda by NHTSA. Volkswagen started the investigation of these allegations in order to understand the complaints. September 2020 – October 2023: This topic was discussed multiple times with NHTSA. An analysis of claims showed that the improved version of the suction jet pump showed a significant better field performance than the recalled version. No fires related to this topic have been identified. A field analysis program was initiated in order to understand the behavior of the improved version. It was Volkswagen understanding that this topic did not pose an unreasonable risk to motor vehicle safety. A warranty extension was initiated in order to cover costs for the customer in case a suction jet pump, which was installed in course of the recall, would fail. January 2024: NHTSA sent a Recall Query (RQ
23-007). During the intensive analysis of warranty claims and customer complaints (VOQ’s), the evaluation of the field performance of the improved version of the suction jet pump indicated an increased failure rate.
February 7, 2024: The topic was discussed at the Product Safety Committee’s of Volkswagen and Audi and a recall for all front wheel drive vehicles that have been equipped with the improved version was decided (based on 1410 warranty claims on FWD vehicles with repair dates between 05/01/2016 and 12/31/2023). The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-110
Page 7
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Replace the suction jet pump inside the fuel tank with the latest version of suction jet pump at no cost to customers.
Volkswagen and Audi will offer a reimbursement plan under this recall. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : The recall remedy component is a redesigned suction jet pump (Version 2.0) and has incorporated multiple changes/improvements. The remedy part has the part number 5Q0.201.029 A, the recalled part has the part number 5Q0.201.029.
Depending of the model, the redesigned part has been introduced in series production from September 2019 to December 2019. Recall Schedule :
Description of Recall Schedule : Dealers: on or before February 16, 2024; Owner interim notice: on or
before April 12, 2024
Planned Dealer Notification Date : FEB 16, 2024 – FEB 16, 2024
Planned Owner Notification Date : APR 12, 2024 – APR 12, 2024
* NR – Not Reported
**************************************************************************************************************
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END
This product presentation was made with AAWP plugin.