Affected Vehicles
| Country | Beginning Model Year | Ending Model Year | Vehicle | Vehicle Count |
| USA | 2021 | 2022 | A7 | 613 |
| USA | 2020 | 2021 | A8 | 165 |
| USA | 2022 | 2024 | E-TRON GT | 4,991 |
| USA | 2019 | 2024 | E-TRON QUATTRO | 33,273 |
| USA | 2020 | 2024 | E-TRON SPORTBACK QUATTRO | 9,018 |
| USA | 2022 | 2024 | Q4 E-TRON SPORTBACK | 3,028 |
| USA | 2022 | 2024 | Q4 E-TRON SUV | 10,618 |
| USA | 2020 | 2024 | Q5 | 17,822 |
| USA | 2022 | 2024 | RS E-TRON GT | 1,579 |
| CAN | 2021 | 2022 | A7 | 11 |
| CAN | 2021 | 2021 | A8 | 6 |
| CAN | 2022 | 2024 | E-TRON GT | 435 |
| CAN | 2019 | 2024 | E-TRON QUATTRO | 2,676 |
| CAN | 2020 | 2024 | E-TRON SPORTBACK QUATTRO | 1,339 |
| CAN | 2022 | 2024 | Q4 E-TRON SPORTBACK | 358 |
| CAN | 2022 | 2024 | Q4 E-TRON SUV | 4,252 |
| CAN | 2020 | 2024 | Q5 | 959 |
| CAN | 2022 | 2023 | RS E-TRON GT | 186 |
Issue:
If a 220V/240V wall plug becomes overburdened when the compact/portable charging system cable is being used to charge the high-voltage batteries in your vehicle, the home wiring can become overheated. If this happens, overheating of the home infrastructure can eventually cause permanent damage to the house socket and charging cable.
Precautions:
The recall only affects the 220V/240V compact/portable charging cable. The compact/portable charging unit and 110V home charging cable are not affected by this recall.
As a reminder, the vehicle owner’s manual contains important information about charging the vehicle. We encourage owners and anyone who drives the vehicle to review the owner’s manual to become familiar with this important information.
Repair:
- REPAIR NOT YET AVAILABLE
- Dealers and owners will be notified in writing once the remedy is available.
- Check daily campaign open inventory report or OMD for affected vehicles in inventory.
FAQ: What vehicles are affected by 93U6?
All EV/PHEV vehicles previously reported sold with a 220V/240V adapter cable. See campaign dealer communication for full model list. Remember to check Campaigns/Actions screen in ELSA to verify that a VIN is included in this action. ELSA is the only valid campaign inquiry & verification source.
When will customers be notified?
An interim customer letter is planned for early January 2024 informing customers impacted by this recall.
Is the repair available?
No. At this time, the repair is not available. We expect the recall remedy to be available by mid-2024. Audi
will send customers another letter once the recall remedy is available.
Can customers continue to use the 220V/240V adapter cable?
As a precaution, customers will be instructed not to use the 220V/240V compact/portable charging cable at the 100% charge setting until the recall remedy has been completed. Customers may continue to use this cable only if it is set to the 50% charge setting. Please see owner’s manual for full information on the Compact Charging System and charging the vehicle.
How do customers change the setting to 50%?
The vehicle owner’s manual contains important information about charging the vehicle. We encourage anyone who drives the vehicle to review the owner’s manual to become familiar with this important information.
Is there support for customers waiting for the 93U6 repair similar to what is offered for 93U8?
No. Customers can continue to use the 220V/240V cable at the 50% charge setting or charge their vehicle using public charge stations. Customers also have the 110V charging option, as the compact/portable charging unit and 110V home charging cable are not affected by this recall.
We have a lease return/trade/dealer demo with 93U6. Can we remove the 220V/240V cable to sell the vehicle?
No. The repair remedy for 93U6 is not yet available. Dealers should not deliver any preowned vehicles in their inventory that are involved in a safety or compliance recall until the defect has been remedied.
Check if your Audi has a Recall
93U6 & 93U8 – Power Outlet May Cause Charging Cable to Overheat – 2019-2024 Audi
93U6 & 93U8 – Power Outlet May Cause Charging Cable to Overheat – 2019-2024 Audi
Manufacturer Notices(to Dealers,etc)
RCMN-23V842-6254.pdf 244.241KB
Manufacturer Notices(to Dealers,etc)
RCMN-23V842-6362.pdf 259.968KB
- ❤ [Equipped with Nema 14-50 plug 240V, Compatible with 110-120V Nema 5-15p to 14-50r EV Adapter(Not packaged) or the other EV Adapter Cable]: Suggest install the 240V Nema 14-50 plug-in socket. [Kindly Note When Using the 5-15P Adapter]: 1. The RV Adapter cable doesn't work for EV chargers, please order the correct EV adapter cable. 2. It will become slow level 1 ev charging and some cars may drop to 12A, the max charging rate is 1.32-1.8kW(110V*12A-120V*15A).
- ❤ [Features a J1772 Connector for All North America J1772 EVs/PHEVs. For Tesla EVs/Nacs Connector Cars, This will Require an j1772 to Tesla Adapter]: Compatible with Ford, GM, Nissan, Audi, Kia, Honda, BMW, Kia, Hyundai, Gmc, Chevy, etc. [Not fits for Tesla cars/Nac connector cars-Kia EV6 2025/EV9,Ariya 2025&2025 loniq 5(J1772 to Tesla adapter needed)]. [6X Faster Charging with ETL, FCC Listed, Meets the Safety Criteria Defined by: SAE J1772, UL2231-1/-2, UL 991, UL 2231, UL 2251, UL1998 and UL 2594]: Say goodbye to slow level 1 ev charger, enjoy safe charging and 6X faster charging.
- ❤ [Up to 7.68kWh High Speed Charging, Adjustable Amperage from 16A to 32A & Requires a 20A to 40A circuit]: Maximum current output of 32 Amps for 40A circuit breaker, 24 Amps for 30A circuit breaker, or 16 Amps for 20A circuit breaker (Please pull out the charging gun, long press "A" button to change the current). You can also adjust the current/amperage by APP before the charging.
- ❤ [2 Operating Modes: Plug-charge(The Default Setting) or APP Start Mode & Smart Touch Screen]: The LED Screen Clearly show the Amperage, charging speed, input voltage, delay time, etc. For the touch buttons: 1. Pull out the charging gun before press the button, otherwise no respond; 2. Long press "Ⓐ" or "Time" button to adjust the amperage from 16A to 32A freely or Set the charging start time; 3. You can do "factory reset" if doesn't charging.
- ❤ [Smart WIFI APP, You can Set the Charging Period]: Check the charging cost, history, fully-charged notification, track the charging status, during off-peak period, etc. ❤ [Wi-Fi Reset/Factory Reset Function, Add New Device Quickly]: If you can't find your device or you have replaced a new phone, just pull out the charging gun, simultaneously long press the Ⓐ button and time adjustment button on the product screen until it shows "Factory Reset", then re-start your device.
- UNIVERSAL COMPATIBILITY: Seamlessly transitions between NACS and J1772 connectors, accommodating all major North American EVs including Tesla Vehicles
- CHARGING SPEED: Up to 44 miles of range per hour of charge, with up to 11.5 kW / 48 amp output, depending on Tesla model and breaker size.
- CONVENIENCE: Indoor or outdoor installation (by your own electrician or one of the 1,400+ Tesla Certified Electricians) with variable amperage that allows max output to be customized to an existing power supply and supports any output up to 48A. Possible max output configurations include: 48A, 40A, 32A, 24A, 16A, 12A.
- CONNECTIVITY: Connecting the Wall Connector to a local Wi-Fi network enables over-the-air firmware updates for continual product improvements and remote access control via the app.
- POWER-SHARE: Power-share is ideal for locations that need to charge more than one Tesla at the same time. This functionality allows up to six Wall Connectors to be linked for efficient power management.
- Charge With Confidence: ChargePoint builds reliable, flexible EV charging stations for home, business, and fleets. Get 24/7 support and access to hundreds of thousands of North American charging locations.
- Charge Smart: With the user-friendly ChargePoint Mobile App, you can control your electric car charger, manage reminders, connect to smart home devices, find stations, get data and charging info, and access the latest features. Note: WIFI is needed for certain functionalities and troubleshooting steps if connectivity issues arise.
- Vast Network: Wherever you go, ChargePoint’s Network includes 274k+ stations across North America and Europe and 565k+ roaming partner stations.
- Safe & Durable: Rely on this UL-certified EV Charger for safe home charging. It can be installed indoors or outdoors by an electrician and includes a cold-resistant cable.
- Fast & Powerful: This EV Charger charges 9× faster than a 120V outlet, delivering up to 45 mi/hr., dependent upon your vehicle. It features a J1772 connector for all non-Tesla EVs and requires a 20A or 80A circuit. For Tesla EVs, this will require an adapter.
- Flex Level 1 EV Charger - The EVDANCE Level 1 electric car charger is compatible with J1772 electric vehicles and plug-in hybrid vehicles (North American Standard). *Tesla requires a SAE J1772 adapter.
- Convenient to Use - This charger has both NEMA 6-20 plug for 16A 240V charging (3.68kW, 10-12 mi/h) and a NEMA 6-20 to 5-15 plug adapter for 12A 120V charging (1.44kW, 2-5 mi/h). The included bag makes it easier to carry on the go. It also has a 25ft cable length, you can use it flexibly from anywhere in the garage or driveway.
- Check Your Outlet Type -This charger works with standard 120V NEMA 5-15/5-20 outlets (2-5 mph charging speed) and 240V NEMA 6-20 outlets (10-12 mph) . It's not compatible with NEMA 6-15/10-30/14-30/14-50/6-50 outlets – you'll need a NEMA 14-50/14-30/10-30/6-50 to 6-20 adapter (sold separately) to connect.
- Compatible EV Models -This EV charger works with most major electric vehicles, including Ford, Chevrolet, Hyundai, Audi, Nissan Ariya, Rivian R1S, Kia, and others. However, it's not compatible with Mini Cooper Electric Hardtop,Toyota Prus Prime/Z4X/RAV4Prime, Porsche Taycan Base/4S/Turbo/Turbo S or Tesla models (Tesla requires a J1772 to Tesla Adapter, sold separately). For a full list of compatible models, check out the Full Compatibility List on our product page.
- Indication Displays - LED display that can tell you the status as well as indicate errors while charging your electric vehicle.
- 【Trusted Level 2 EV Charger from a Leading EV Charger Brand】Autel has been building advanced automotive diagnostic and energy solutions since 2004. This MaxiCharger AC Home Level 2 EV Charger was engineered over two years to deliver one of the safest, smartest, and best-designed EV chargers for home use. A reliable electric vehicle charger built for long-term performance.
- 【Quick 5-Minute Setup – Plug-in Home EV Charger with NEMA 14-50】Install this home EV charger indoors or outdoors in just 5 minutes by plugging it into a standard NEMA 14-50 outlet. Save thousands on installation costs. The plug-in EVSE design makes mounting, removing, or taking your EV charger with you when moving extremely convenient.
- 【Smart App Control for Your Home EV Charger (16A–40A Adjustable）】With the Autel Charge App, you can manage your EV charger remotely: adjust charging power from 16A–40A, set smart schedules, and lower costs using off-peak charging. RFID start/stop access adds security to your Level 2 EV charger, preventing unauthorized charging.
- 【NEMA 4X Weatherproof Electric Vehicle Charger Built for Any Environment】This EV charger is NEMA 4X-rated for superior durability—dust-tight, water-tight, and resistant to snow, rain, and ice. Whether used indoors, in the garage, or outdoors, this home Level 2 EV charger is built to withstand harsh environments and deliver stable charging performance year-round.
- 【 Long-Term Support for Your Home EV Charger – 3-Year Warranty】Autel provides a 3-year warranty, automatic OTA app updates, and 24/7 customer support to ensure your EV charger always operates at peak performance. Our dedicated service team guarantees a seamless and worry-free electric vehicle charging experience.
Last update on 2026-05-27 / Affiliate links / Images from Amazon Product Advertising API
SEOCONTENT-START
AUDI DEALER COMMUNICATION
E t Warranty if you require additional
assistance. Direct press inquiries to Audi Public Relations. Audi Customer Protection 93U6_DLR_ADV
Advance Notice – Safety Recall 93U6 / Compact/Portable Charging System Cable (220V/240V) This notice is for: All Dealer Personnel Date: December 19, 2023 Issue: If a 220V/240V wall plug becomes overburdened when the compact/portable charging system cable is being used to charge the high-voltage batteries in your vehicle, the home wiring can become overheated. If this happens, overheating of the home infrastructure can eventually cause permanent damage to the house socket and charging cable. Precautions: The recall only affects the 220V/240V compact/portable charging cable. The compact/portable charging unit and 110V home charging cable are not affected by this recall.
As a reminder, the vehicle owner’s manual contains important information about charging the vehicle. We encourage owners and anyone who drives the vehicle to review the owner’s manual to become familiar with this important information. Repair: • REPAIR NOT YET AVAILABLE
• Dealers and owners will be notified in writing once the remedy is available.
• Check daily campaign open inventory report or OMD for affected vehicles in inventory. Affected Vehicles Country USA USA USA USA
USA
USA USA USA USA CAN CAN CAN Beginning Model Year
2021
2020
2022
2019
2020
2022
2022
2020
2022
2021
2021
2022 Ending Model Year
2022
2021
2024
2024
2024
2024
2024
2024
2024
2022
2021
2024 Vehicle A7 A8
E-TRON GT
E-TRON QUATTRO E-TRON SPORTBACK
QUATTRO
Q4 E-TRON SPORTBACK Q4 E-TRON SUV
Q5
RS E-TRON GT A7
A8
E-TRON GT Vehicle Count 613
165
4,991
33,273
9,018
3,028
10,618
17,822
1,579
11
6
435 CAN CAN
CAN CAN CAN CAN
2019
2020
2022
2022
2020
2022
2024
2024
2024
2024
2024
2023
E-TRON QUATTRO E-TRON SPORTBACK
QUATTRO
Q4 E-TRON SPORTBACK Q4 E-TRON SUV
Q5
RS E-TRON GT
2,676
1,339
358
4,252
959
186 *Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. Notes: IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied.
-END OF MESSAGE-
**************************************************************************************************************
AUDI DEALER COMMUNICATION
Ensure all dealer personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Audi Public Relations. Audi Customer Protection 93U6_DLR_ADV
Advance Notice and FAQ – Safety Recall 93U6 / Compact/Portable Charging System Cable (220V/240V) This notice is for: All Dealer Personnel Date: December 19, 2023 Issue: If a 220V/240V wall plug becomes overburdened when the compact/portable charging system cable is being used to charge the high-voltage batteries in your vehicle, the home wiring can become overheated. If this happens, overheating of the home infrastructure can eventually cause permanent damage to the house socket and charging cable. Precautions: The recall only affects the 220V/240V compact/portable charging cable.
As a precaution, do not use the 220V/240V compact/portable charging cable at the 100% charge setting until the recall remedy has been completed for the vehicle. Customers may continue to use this cable only if it is set to the 50% charge setting.
The compact/portable charging unit and 110V home charging cable are not affected by this recall, and customers can continue to use them. Customers may also continue to charge their vehicle using public charge stations.
As a reminder, the vehicle owner’s manual contains important information about charging the vehicle. We encourage owners and anyone who drives the vehicle to review the owner’s manual to become familiar with this important information. Repair: • REPAIR NOT YET AVAILABLE
• Dealers and owners will be notified in writing once the remedy is available.
• Check daily campaign open inventory report or OMD for affected vehicles in inventory. Affected Vehicles Country USA USA USA USA
USA
USA USA USA Beginning Model Year
2021
2020
2022
2019
2020
2022
2022
2020 Ending Model Year
2022
2021
2024
2024
2024
2024
2024
2024 Vehicle A7 A8
E-TRON GT
E-TRON QUATTRO E-TRON SPORTBACK
QUATTRO
Q4 E-TRON SPORTBACK Q4 E-TRON SUV
Q5 Vehicle Count 613
165
4,991
33,273
9,018
3,028
10,618
17,822 USA CAN CAN CAN CAN
CAN
CAN CAN CAN CAN 2022
2021
2021
2022
2019
2020
2022
2022
2020
2022 2024
2022
2021
2024
2024
2024
2024
2024
2024
2023 RS E-TRON GT A7
A8
E-TRON GT
E-TRON QUATTRO E-TRON SPORTBACK
QUATTRO
Q4 E-TRON SPORTBACK Q4 E-TRON SUV
Q5
RS E-TRON GT 1,579
11
6
435
2,676
1,339
358
4,252
959
186 FAQ: *Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. What vehicles are affected by 93U6?
All EV/PHEV vehicles previously reported sold with a 220V/240V adapter cable. See campaign dealer communication for full model list. Remember to check Campaigns/Actions screen in ELSA to verify that a VIN is included in this action. ELSA is the only valid campaign inquiry & verification source. When will customers be notified?
An interim customer letter is planned for early January 2024 informing customers impacted by this recall. Is the repair available?
No. At this time, the repair is not available. We expect the recall remedy to be available by mid-2024. Audi will send customers another letter once the recall remedy is available. Can customers continue to use the 220V/240V adapter cable?
As a precaution, customers will be instructed not to use the 220V/240V compact/portable charging cable at the 100% charge setting until the recall remedy has been completed. Customers may continue to use this cable only if it is set to the 50% charge setting. Please see owner’s manual for full information on the Compact Charging System and charging the vehicle. How do customers change the setting to 50%?
The vehicle owner’s manual contains important information about charging the vehicle. We encourage anyone who drives the vehicle to review the owner’s manual to become familiar with this important information. Is there support for customers waiting for the 93U6 repair similar to what is offered for 93U8?
No. Customers can continue to use the 220V/240V cable at the 50% charge setting or charge their vehicle using public charge stations. Customers also have the 110V charging option, as the compact/portable charging unit and 110V home charging cable are not affected by this recall. We have a lease return/trade/dealer demo with 93U6. Can we remove the 220V/240V cable to sell the vehicle?
No. The repair remedy for 93U6 is not yet available. Dealers should not deliver any pre- owned vehicles in their inventory that are involved in a safety or compliance recall until the defect has been remedied. Notes:
IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied.
-END OF MESSAGE-
**************************************************************************************************************
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END
This product presentation was made with AAWP plugin.