“This site contains affiliate links for which OEMDTC may be compensated” |
February 14, 2024 NHTSA CAMPAIGN NUMBER: 24V110000
Fuel Leak from Fuel Tank Suction Pump Failure
A fuel leak in the presence of an ignition source increases the risk of a fire.
NHTSA Campaign Number: 24V110
Manufacturer Volkswagen Group of America, Inc.
Components FUEL SYSTEM, GASOLINE
Potential Number of Units Affected 261,257
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Remedy
Dealers will replace the suction pump, free of charge. Owner notification letters are expected to be mailed April 12, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen’s numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Audi has a Recall
Affected Vehicles
Country | Beginning Model Year | Ending Model Year | Vehicle | Vehicle Count |
USA | 2015 | 2019 | A3 CABRIOLET | 3,875 |
USA | 2015 | 2020 | A3 SEDAN | 47,391 |
CAN | 2015 | 2020 | A3 SEDAN | 2,985 |
Issue:
The suction jet pump inside the fuel tank is designed to purge fuel from the Evaporative Emissions (EVAP) system. If a specific seal inside an affected suction jet pump fails, the fuel may flow directly into the EVAP system. If this happens, fuel could accumulate in the EVAP system and may leak through the charcoal canister filter element. Leaking fuel, in the presence of an ignition source, may result in a fire.
Precautions:
If the recall condition exists in the vehicle, customers could experience refueling issues (early stopping fuel nozzles, spillback) when fuel has accumulated in the EVAP system. A fuel odor may also be noticed by the driver/vehicle occupants. Customers experiencing these issues are advised to contact an authorized dealer to have the vehicle diagnosed.
Repair:
- REPAIR NOT YET AVAILABLE
- Dealers and owners will be notified in writing once the remedy is available.
Chronology :
August 2016: Determination of defect for vehicles built with a specific suction jet pump. Vehicles that have been included in the recall (Recall 16V-647) have received an improved version (Version 1.1) of the suction jet pump as recall remedy.
April 2018: First failures were reported from the field and investigation was initiated.
December 2018: Analysis with supplier in Alfmeier Germany
February 2019: The matter was brought to Volkswagen de Mexico’s product safety committee and field monitoring was implemented.September 2020: In a quarterly meeting with NHTSA, the topic of allegations of failing suction jet pumps after recall was put on the agenda by NHTSA. Volkswagen started the investigation of these allegations in order to understand the complaints. September 2020 – October 2023: This topic was discussed multiple times with NHTSA. An analysis of claims showed that the improved version of the suction jet pump showed a significant better field performance than the recalled version. No fires related to this topic have been identified. A field analysis program was initiated in order to understand the behavior of the improved version. It was Volkswagen understanding that this topic did not pose an unreasonable risk to motor vehicle safety. A warranty extension was initiated in order to cover costs for the customer in case a suction jet pump, which was installed in course of the recall, would fail. January 2024: NHTSA sent a Recall Query (RQ 23-007). During the intensive analysis of warranty claims and customer complaints (VOQ’s), the evaluation of the field performance of the improved version of the suction jet pump indicated an increased failure rate.
February 7, 2024: The topic was discussed at the Product Safety Committee’s of Volkswagen and Audi and a recall for all front wheel drive vehicles that have been equipped with the improved version was decided (based on 1410 warranty claims on FWD vehicles with repair dates between 05/01/2016 and 12/31/2023).
20Y5 – Suction Pump may Allow Fuel into the EVAP System – 2015-2016 Audi A3
20Y5 – Suction Pump may Allow Fuel into the EVAP System – 2015-2016 Audi A3
25 Affected Products
Vehicles
MAKE | MODEL | YEAR |
AUDI | A3 | 2015-2020 |
VOLKSWAGEN | GOLF | 2015-2020 |
VOLKSWAGEN | GOLF SPORTWAGEN | 2015-2019 |
VOLKSWAGEN | GTI | 2015-2020 |
VOLKSWAGEN | JETTA | 2019-2020 |
4 Associated Documents
Defect Notice 573 Report
RCLRPT-24V110-9336.PDF 222.644KB
Recall Acknowledgement
Manufacturer Notices(to Dealers,etc)
RCMN-24V110-0472.pdf 235.755KB
Manufacturer Notices(to Dealers,etc)
RCMN-24V110-5150.pdf 235.338KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V110&docType=RCL
- 【2024 NEWEST LAUNCH 1st Advanced Scan Tool Compatible With 12V&24V Vehicles】Design for Passenger&Commercial Vehicles 2 in1,work for Cars/Trucks/buses/trailers/excavators/diesel engine/pick-up/etc.
- 【J2534 Reprogramming with Smartlink C】Advanced OEM J2534 reprogramming,Helps access direct data online, replace existing software/firmware in ECU,program new ECUs and fix software-controlled issue.
- 【Over 60 Service Reset Functions + Bi-Directional + ECU Coding 】This scan tool can support ECU Coding,60+ reset service functions like SAS/EPB/TPMS/DPF/Oil/Brake/ABS Bleed, Injector coding, etc.
- 【2024 BEST Advanced Hardware & All Systems Diagnosis+Topology Display 】Support All systems Diagnostic including ENG, AT, ECM, TCM, ABS, SRS, BCM, BMS, TPMS, SAS, Fuel System, Light System and more.
- 【Wider Vehicle Coverage of 12V & 24V Vehicles + 24 Languages】LAUNCH X431 PRO3S+SMARTLINK HD automotive scanner is ALL-IN-ONE Scan Tool for 12V cars and 24V Heavy-duty trucks support CANFD & DOIP.
- 🔥【2024 NEW RELEASE XTOOL DIAGNOSTIC TOOL】XTOOL InPlus IP616 OBD2 scanner diagnostic scan tool has packed ✅Lifetime Free Updates, ✅Android 10✅31 Services✅Up To 8 Live Data Graphing✅All Systems Diagnosis✅Key Programming✅CAN FD ✅Reflash Hidden Functions✅Export Data to CSV ✅Data View, etc, into this portable 7-Inch tablet, which makes it a great choice for DIYers, Car Owners, Retired Mechanics who need a portable add-on scan tool. 🚩Getting responsive answers via 📧 xtoolstore @ outl ook . c om📧
- 🔥【31 SERVICES】IP616 car diagnostic scanner covers 31 popular special functions of car service tools in the market, such as ABS Bleed, Oil Reset, DPF, EPB, BMS Reset, HV Battery, Power Balance, SAS, A/C Relearn, VGT Relearn Injector Coding, TPMS Reset, Throttle, Headlight, Crankshaft sensor Relearn, Suspension, Transmission Match, Tire Upgrade, etc 🚩Functions vary across vehicles. Come to us with VIN and functions to check the compatibility via QA or 📧 xtoolstore @ outl ook .c om📧.
- 🔥【ECU CONFIGURATION &KEY PROGRAMMING】XTOOL IP616 capable of both of these functions typically cost more than $600. Get the most out of your car today! Unlock hidden features and customize your car with ECU Configuration function. Say goodbye to annoying functions like daytime running lights and seat belt chimes. And that's not all; with key programming functions, like adding new keys and remote learning,etc. But remember, compatibility is key, so check your vehicle's VIN # before purchasing.
- 🔥【ALL SYSTEMS DIAGNOSIS & UP TO 8 LIVE DATA GRAPHING】InPlus IP616 car scanner tool can perform complete system diagnoses to read / clear trouble codes, view / graph live data PIDs like oil temperature, transmission fluid temperature, coolant temperature, engine speed, etc, retrieve freeze frame and read ECU Information. Graph up to 8 live data PIDs into one chart or display up to 8 individual graphs on one screen🚩NO Active tests and and Live data streams on each vehicles might be different.
- 🔥【CAN FD & 10,000+ VEHICLES COVERAGE & MULTILINGUAL】IP616 OBD2 scanner works on more than 10,000 vehicles globally, including brands of America, Europe, Asia, Australia, China and the coverage will grow continuously with frequent updates. IP616 also supports CAN FD protocol(for GM 2020+ MY), no need for adapters. Besides, IP616 is equipped with 14 languages, no worry about the language barrier.
- 👍[New & Outstanding X431 PRO5 Scanner] LAUNCH X431 PRO5 scan tool, upgrade of LAUNCH X431 PRO3 & X431 V+ PRO, configures a SmartBox 3.0 VCI (J2534/DoIP/CAN FD compliant) that performs online programming for BMW & Benz models as OEM level. More powerful features: Online Coding for Porsche/Audi, Heavy-duty Truck Diagnostics, VAG Guided Functions, 50+ Services, etc., bring ease & efficiency. Powerful software even covers online diagnostics for FCA cars & newer model data.
- [J2534 Programming with Smartbox3.0] If you’re seeking all-in-one solutions for car ECU tuning needs, LAUNCH X431 PRO5 programming tool is ready to work for you. Support online programming for BMW&Benz and hold exclusive programming backup/restoration. Come with a Smartbox 3.0 device of J2534 standard and pair with a PC to download OEM software to upgrade the ECU software, which maximizes the vehicle performance and minimizes diagnostic problems.
- [ECU Coding Customizes All You Want] With top of the tech instruction and vehicle data, LAUNCH X431 PRO5 diagnostic scanner performs well in ECU Coding and makes everything easier 1) recode adaptive data after ECU replacement 2) personalization/retrofit to improve car comfort: deactivate auto start-stop or change interior lights 3) coding data backup/reserve 4) online coding for BMW/Benz/Porsche/VW/Skoda/Seat 5) online matching/calibration for VW/for Audi, etc.
- [Huge Vehicle Software Database] LAUNCH scanner PRO5 can be nominated as a powerful troubleshooter for 99% of post 1996-automobiles. Provide abundant exclusive functions for effortless diagnostics: Benz/BMW Data Backup/Restoration; Benz/BMW Manual Mode Programming; Benz SCN Coding/Variant Coding; BMW Coding (with newer data to 2022.03); AutoAuth for FCA SGW(2018 later); Various Online Coding Data for VW/for Audi, etc. 2-Year free updating will keep renewing the data for more vehicles.
- [AutoAuth Access & 50+ Services] Partnered AutoAuth FCA US, LAUNCH scanner can directly login to the AutoAuth account and secure check (reading DTC, active test, reset functions, etc.) for FCA vehicles. 50+ services that are needed for repair shops have been packed in X431 PRO5 auto scanner, such as Hot functions (Oil Reset, EPB Reset, SAS Reset, ABS Bleeding, etc.) and Comprehensive functions (High Voltage Battery Diagnostics, Transport Mode),
- 【Wifi Upgrade】For a better experience, our system software will be updated frequently. It's recommended to update to the latest version when you receive the product.
- 【OE-LEVEL All System Diagnostic, Offline Scanning Supported】VO6 scan tool has the ability to access, diagnose, read/clear codes, text/graph live data for ENTIRE car systems including Body, Chassis, Powertrain, Fuel system, Light system, Engine, Transmission, ABS, SRS, TPMS, SAS, etc, quickly find car problems, turn off warning light(MIL). Offline diagnosis is supported even though there's no WiFi. Greatly helps car owners to maintain their vehicles in good condition.
- 【28+ Maintenance Functions】VO6 obd2 scanner provides 28 reset services for maintaining your cars efficiently, including Oil, EPB, TPMS, SAS Calibration, Injector Coding, ABS Bleeding, Battery Registration, Throttle Body Relearn, Headlight, Gear Learn, Gearbox, Suspension, IMMO Anti-theft Matching, Sunroof Initialization, Transport Mode, etc.
- 【Worldwide Compatibility & WiFi Free Update】VO6 scan tool can automatically identify vehicle information with auto VIN and starts auto-diagnose process, and it works on most OBDII-compliant vehicles worldwide in US, Europe, Asia, Africa, Australia for 12V cars, SUV, light truck, hybrids, and even roadster, automatically generate diagnostic report for further analysis. More importantly, bug fixes, newly added functionality, and new car model will continue to be updated for lifetime free.
- ⚠️We suggest that do not erase the codes before repairs or services have been performed. Codes will display again if the fault causing the code is not addressed. If you have any issues, welcome to email us at service@mucarco.com.
- Full OBD2 Capabilities: This tool supports all 10 OBD Modes, giving you comprehensive diagnostic features for a thorough vehicle check-up. From read faults to freeze frame data, it provides everything you need for DIY repairs and maintenance. With Bluetooth connectivity, quick pairing technology, and low energy consumption, it offers wireless diagnostics that are both precise and accurate.
- Make Car Repairs Easy: Use your phone as an OBD2 scanner to identify issues with your vehicle. This car diagnostic tool is all about simplifying car repairs, offering solutions right at your fingertips. With it, you can quickly understand car problems, get repair recommendations.
- Professional Diagnostics in your pocket: Unlock professional-grade diagnostics with our car code reader in the comfort of your home. Our enhanced vehicle diagnostics tool lets you read and clear engine codes, ABS (Anti-lock Braking System) warnings, SRS (Supplemental Restraint System) alerts, and TPMS (Tire Pressure Monitoring System) signals. All results are stored as Diagnostics Reports and accessible anywhere & anytime.
- Easy-to-Use & FREE App: Our user-friendly interface is available on both iOS and Android, designed to make vehicle diagnostics straightforward.
- All the OBD2 Functions You need: Clear trouble codes, view live data streams, and monitor your vehicle's health with ease. The app also provides access to OEM DTC (Diagnostic Trouble Codes), VIN (Vehicle Identification Number), and ECU (Engine Control Unit) information, making diagnostics accessible to anyone. The app is completely free, one purchase gets you everything you need with no in-app fees or add-ons,
- Featured with a brand-new upgrade system, X-431 PRO5 is newly designed for All Makes, All Models, and Full system diagnosis and assists the technician to make the vehicle diagnosis and repair easier at all skill levels.
- [J2534 ECU Reprogramming Tool, No IP Limitation]: LAUNCH X431 PRO5 scan tool Upgrade all functions of X431 V+, PROS V1.0, PAD3. With the SmartBox3.0 can download the OEM software from the manufacturer’s server for free.
- [3 IN-1 FREE J2534 ECU Programming Device: LAUNCH X431 PRO5 support all new J2534/DOIP/CANFD protocols to access data and OE programming downloads for most Car; Support DC9-36V for HD Vehicle ( No NEED buy HD Module, SAVING $900+.)
- [ One-stop Intelligent Tools]: Workshop level scan tool X431 PRO5 with the repair fix solutions database, Code Assist, Repair Tips,Component Measurement, TSB, Relevant Cases,DTC Analysis to simplify complex diagnostic and achieve the trouble-free repair.
- [50+ Reset, Continuously Updated Reset Functions]: 50 resets reaching into the smallest parts to root out the problems. Extra 300+ repair functions ( in-vehicle catalog) for specific models extend the capability to regeneration, initiation, matching, etc.
- ✅【2022 Update Obd2 Scanner Diagnostic Tool】ANCEL V6 Plus+ OBD2 Scanner Diagnostic Tool is an improved version of V6 Pro, upgraded from wired to wireless Bluetooth connection, while adding 10 advanced functions. V6 Plus+ supports bidirectional control, active testing, OE-level full diagnosis, 25 services, key programmer, auto VIN& Scan, and free updates 2 years.
- ✅【 25+ Special Service Hot Functions】ANCEL V6 Plus+ obd2 scanner diagnostic tool covers almost all commonly used services include Bidirectional Control, Active Test, key programmer, Oil Reset, ABS Brake Bleeding, EPB Service, SAS, DPF, BMS Reset, Throttle Reset, Injector Coding, Headlight, Transmission, A/F Settings, GEAR, NOX Set, PUMP, Seat Set, Stop/Start Reset, Tire Set, UREA Set,Sunroof, etc. 📣More new features will get after the update. ANCEL V6 Plus+ obd2 scanner diagnostic tool is to spend your less time and money to solve more problems.
- ✅【Car Key Programmer Tool】ANCEL V6 Plus+ is not only a car diagnostic tool, it is also a Car Key Programmer Tool, If your car key is lost or the key fob is broken, getting a replacement can be a hassle and cost you much money. ANCEL V6 Plus+ Bluetooth key fob programming tool allows you to Add a key/ new key programming, All keys replaced, Read keys from IMMO memory, Key cloning, etc., ❗Only some specific vhicles available now, pls confirm before purchase.
- ✅【Bi-Directional Control / Active Test】V6 Plus+ professional bi-directional scan tool can send commands and receive information to and from a vehicle’s onboard computer. Those commands will make the module perform specific tests and functions. Such as Window/Mirror/Door Lock Test, Fuel Pumps test, EGR test, Modulate the throttle and more. It is preferred by many car repair shop owners and professional mechanics, advanced DIYers to make it even easier to correctly repair vehicles.
- ✅【OE-Level Full System Diagnostics for Over 120+ Car Makers】ANCEL V6 Plus+ OBD2 Scanner works with 120+ car manufacturers and It works on 99% cars models made in 1996-2022, Let you more comprehensive and professional to diagnose ABS, SRS, Engine, Transmission, TPMS, Brake System, Suspension System, BODY and much more Possible cause of failure, And allows you can to quickly and accurately read and clear fault codes. if you meet any questions Give us your car’s VIN data and consult us anytime pls.
- [Effortless Vehicle Health Management] - Master your vehicle’s diagnostics with the blcktec 440 obd2 scanner, the ultimate tool in car maintenance. This car check engine code reader not only simplifies the process of reading and clearing trouble codes but also enhances your diagnostic capabilities by providing comprehensive emissions readiness and system resets. It’s the go-to device for turning off CEL efficiently.
- [Precision Monitoring & Analysis] - Elevate your diagnostic experience with our OBD2 scanner’s live data graphing feature. Perfect for in-depth monitoring of your vehicle's real-time performance, this tool ensures you receive accurate error code interpretations for a broad range of vehicles including cars, SUVs, light trucks, and 12V diesels equipped with OBD2. A must-have for optimal vehicle performance assessment.
- [Expert-Recommended Tool] - Embrace the 440, a scanner for car diagnostics endorsed by leading mechanics for its superior capabilities. With its patented design, vibrant 2.8" color screen, and printer compatibility for easy report sharing, this scanner is a staple in professional DIY toolkits. It includes free lifetime updates and expert support, ensuring it’s a valued part of your diagnostic equipment.
- [Streamlined Smog Preparation] - Get smog test ready with the blcktech 440 code reader for cars and trucks. Designed for efficiency, its user-friendly I/M readiness hotkeys paired with clear, color-coded LEDs provide instant readiness status, making it an indispensable tool for emissions testing. Ideal for both novices and professionals, it simplifies compliance and enhances diagnostic workflows.
- [Plug-and-Play Convenience] - Ready to use right out of the box, the BLCKTEC OBD scanner powers up directly from your vehicle’s 16-pin DLC—no batteries needed. An essential tool for every toolbox, this scanner for car maintenance is ideal for both home mechanics and automotive DIYers, offering reliable diagnostics without the hassle.
- CEL Doctor: The ANCEL AD310 is one of the best-selling OBD II scanners on the market and is recommended by Scotty Kilmer, a YouTuber and auto mechanic. It can easily determine the cause of the check engine light coming on, quickly read and clear diagnostic trouble codes, read live data & hard memory data, view freeze frame, I/M monitor readiness and collect vehicle information. Instead of taking car to mechanic shop, you can use it to check the trouble code and show code definition by yourself.
- Sturdy and Compact: Equipped with a 2.5 foot cable made of very thick, flexible insulation. It is important to have a sturdy scanner as it can easily fall to the ground when working in a car. The AD310 OBD2 scanner is a well-constructed device with a sleek design. It weighs 12 ounces and measures 8.9 x 6.9 x 1.4 inches. Thanks to its compact design and light weight, transporting the device is not a problem. The buttons are clearly labelled and the screen is large and displays results clearly.
- Accurate Fast and Easy to Use: The AD310 scanner can help you or your mechanic understand if your car is in good condition, provides exceptionally accurate and fast results, reads and clears engine trouble codes in seconds. If you want to find out the cause of the check engine light, this device will let you know immediately and fix the problem right away without any car knowledge. No need for batteries or a charger, get power directly from the OBDII Data Link Connector in your vehicle.
- OBDII Protocols and Car Compatibility: Many cheap scan tools do not really support all OBD2 protocols. This is not the case with the AD310 scanner as it can support all OBDII protocols such as KWP2000, J1850 VPW, ISO9141, J1850 PWM and CAN. This device also has extensive vehicle compatibility with 1996 US-based, 2000 EU-based and Asian cars, light trucks, SUVs, as well as newer OBD2 and CAN vehicles both domestic and foreign. Check compatibility with your vehicle model before purchasing.
- Home Necessity and Worthy to Own: This is an excellent code reader to travel or home with as it weighs less and it is compact in design. You can easily slide it in your backpack as you head to the garage, or put it on the dashboard, this will be a great fit for you. The AD310 is not only portable, but also accurate and fast in performance. Moreover, it covers various car brands and is suitable for people who just need a code reader to check their car.
- 🎁🎁【Professional but Easier-to-use for Home】Tired of going to Autozone or other store to run codes, or having to pay the dealer to do it for you? IFIX435 code scanner is your ticket to happiness.Compared to the complexity of the car diagnostics available on the market with unit prices above $200, BOSSCOMM IFIX435 code reader is one of the best investments you can make!
- 🚘🚘【OE-Level All System Diagnostic Tool】Whether you're troubleshooting engine problems, abs, airbag, transmission issues, Bosscomm diagnostic tool easily find and fix the problem with your vehicle. IFIX435 obd2 scanner supports not only Engine, ABS, Transmission, but also EPB, TPMS, SAS, A/C, chassis and other system scans. By reading the ECU version information of each system, providing a🔥 live data stream, 🔥reading the trouble codes and🔥 retrieves freeze-frame, saving home repairers a lot of time and money in maintenance.
- 📈📈【Real Deal-LIVE DATA】Real-time, dynamic data is sure to streamline your work! BOSSCOMM IFIX435 car diagnostic scanner for all cars can get instant access to key information about your vehicle's RPM, oil temperature, and more, making diagnosis easier than ever before. Permitting you to see live information streams an even take previews and record this information for later playback.👍Easy to use without space limitations,and actuators to quickly uncover and solve any issues.
- 👍👍【Lifetime F-ree One-Click Update 】How much have you spent on car maintenance?The code reader is permanently updated for f-ree, which save you a lot of money in the long-term.You can connect to your home WiFi or personal hotspot to update it to get newest software and more car coverage.Buy once and be set for life with this device.
- 👍👍【Wide Vehicle Coverage Global Mechanics】The BOSSCOMM IFIX435 code reader for cars and trucks can diagnose over 10000+ vehicles(60+ car brands) worldwide mainstream car makes(USA/ASIA/EUROPE), works on OBDII most after 1996 vehicles including the latest 2023 models.It supports 13 different languages at the same time, which can satisfy users all over the world.
Last update on 2024-04-19 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
AUDI DEALER COMMUNICATION
Ensure all dealer personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional
assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection 20YF_DLR_ADV
Advance Notice – Safety Recall 20YF / Suction Jet Pump
This notice is for:
All Dealer Personnel
Date:
February 16, 2024
Issue:
The suction jet pump inside the fuel tank is designed to purge fuel from the Evaporative Emissions (EVAP) system. If a specific seal inside an affected suction jet pump fails, the fuel may flow directly into the EVAP system. If this happens, fuel could accumulate in the EVAP system and may leak through the charcoal canister filter element. Leaking fuel, in the presence of an ignition source, may result in a fire.
Precautions:
If the recall condition exists in the vehicle, customers could experience refueling issues (early stopping fuel nozzles, spillback) when fuel has accumulated in the EVAP system. A fuel odor may also be noticed by the driver/vehicle occupants. Customers experiencing these issues are advised to contact an authorized dealer to have the vehicle diagnosed.
Repair:
• REPAIR NOT YET AVAILABLE
• Dealers and owners will be notified in writing once the remedy is available.
• Check daily campaign open inventory report or OMD for affected vehicles in inventory.
Affected Vehicles
Country
Beginning Model Year
Ending Model Year
Vehicle
Vehicle Count
USA
2015
2019
A3 CABRIOLET
3,875
USA
2015
2020
A3 SEDAN
47,391
CAN
2015
2020
A3 SEDAN
2,985
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source.
Notes:
IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied.
-END OF MESSAGE-
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-110
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Volkswagen Group of America, Inc. FEB 14, 2024 NHTSA Recall No. : 24V-110 Manufacturer Recall No. : VW: 20UF/AUDI:20YF Manufacturer Information :
Manufacturer Name : Volkswagen Group of America, Inc.
Address : 3800 Hamlin Road
Auburn Hills MI 48326 Company phone : 1-800-893-5298 Population :
Number of potentially involved : 261,257 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2015-2020 AUDI A3 SEDAN
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records. Vehicles included in the recall are front -wheel drive vehicles that have been built with a specific suction jet pump (Version 1.0 or 1.1) installed in the fuel tank assembly or have been received this version as a recall remedy.
Vehicles not included in the recall are all-wheel drive vehicles, and vehicles that do not have the specific suction jet pump (Version 1.0 or 1.1) installed. Estimated percentage involved with defect: less than 1%
A3 SEDAN: 47391
Production Dates : NOV 28, 2013 – OCT 03, 2019
VIN Range 1 : Begin : WAUCCGFF0F1000668 End : WAUCCGFF3F1023250
✔ Not sequential Part 573 Safety Recall Report 24V-110 Page 2 Vehicle 2 : 2015-2019 AUDI A3 CABRIOLET
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records. Vehicles included in the recall are front -wheel drive vehicles that have been built with a specific suction jet pump (Version 1.0 or 1.1) installed in the fuel tank assembly or have been received this version as a recall remedy.
Vehicles not included in the recall are all-wheel drive vehicles, and vehicles that do not have the specific suction jet pump (Version 1.0 or 1.1) installed. Estimated percentage involved with defect: less than 1% A3 CABRIOLET: 3875 Production Dates : JUN 06, 2014 – JUL 12, 2019
VIN Range 1 : Begin : WAU5CLFF2F1023290 End : WAU6ULFF9K1033102 ✔ Not sequential Vehicle 3 : 2019-2020 VOLKSWAGEN JETTA GLI
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records. Vehicles included in the recall are front -wheel drive vehicles that have been built with a specific suction jet pump (Version 1.0 or 1.1) installed in the fuel tank assembly or have been received this version as a recall remedy.
Vehicles not included in the recall are all-wheel drive vehicles, and vehicles that do not have the specific suction jet pump (Version 1.0 or 1.1) installed. Estimated percentage involved with defect: less than 1% JETTA GLI: 10,925 Production Dates : DEC 17, 2018 – NOV 15, 2019
VIN Range 1 : Begin : 3VW5T7BU3KM135136 End : 3VW6T7BU0LM002629 ✔ Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-110 Page 3 Vehicle 4 : 2018-2018 VOLKSWAGEN GOLF SPORTWAGEN GP
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records. Vehicles included in the recall are front -wheel drive vehicles that have been built with a specific suction jet pump (Version 1.0 or 1.1) installed in the fuel tank assembly or have been received this version as a recall remedy.
Vehicles not included in the recall are all-wheel drive vehicles, and vehicles that do not have the specific suction jet pump (Version 1.0 or 1.1) installed. Estimated percentage involved with defect: less than 1% GOLF SPORTWAGEN GP: 606 Production Dates : JUL 05, 2017 – SEP 03, 2018
VIN Range 1 : Begin : 3VWL17AU6JM750048 End : 3VWL17AUXJM768472 ✔ Not sequential Vehicle 5 : 2018-2019 VOLKSWAGEN GOLF SPORTWAGEN A7
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records. Vehicles included in the recall are front -wheel drive vehicles that have been built with a specific suction jet pump (Version 1.0 or 1.1) installed in the fuel tank assembly or have been received this version as a recall remedy.
Vehicles not included in the recall are all-wheel drive vehicles, and vehicles that do not have the specific suction jet pump (Version 1.0 or 1.1) installed. Estimated percentage involved with defect: less than 1% GOLF SPORTWAGEN A7: 5,758 Production Dates : JUL 05, 2017 – AUG 27, 2019
VIN Range 1 : Begin : 3VWD17AU4JM750036 End : 3VWY57AU5KM516723 ✔ Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-110 Page 4 Vehicle 6 : 2015-2017 VOLKSWAGEN GOLF SPORTWAGEN
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records. Vehicles included in the recall are front -wheel drive vehicles that have been built with a specific suction jet pump (Version 1.0 or 1.1) installed in the fuel tank assembly or have been received this version as a recall remedy.
Vehicles not included in the recall are all-wheel drive vehicles, and vehicles that do not have the specific suction jet pump (Version 1.0 or 1.1) installed. Estimated percentage involved with defect: less than 1% GOLF SPORTWAGEN: 19,673 Production Dates : DEC 08, 2014 – JUL 14, 2017
VIN Range 1 : Begin : 3VWA17AU5GM500137 End : 3VWC17AUXHM544967 ✔ Not sequential Vehicle 7 : 2015-2020 VOLKSWAGEN GOLF GTI
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records. Vehicles included in the recall are front -wheel drive vehicles that have been built with a specific suction jet pump (Version 1.0 or 1.1) installed in the fuel tank assembly or have been received this version as a recall remedy.
Vehicles not included in the recall are all-wheel drive vehicles, and vehicles that do not have the specific suction jet pump (Version 1.0 or 1.1) installed. Estimated percentage involved with defect: less than 1% GOLF GTI: 114,485 Production Dates : JAN 27, 2014 – NOV 13, 2019
VIN Range 1 : Begin : 3VW5T7AU6FM000143 End : 3VW5T7AU6LM002017 ✔ Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-110 Page 5 Vehicle 8 : 2015-2020 VOLKSWAGEN GOLF A7
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population was determined by production records. Vehicles included in the recall are front -wheel drive vehicles that have been built with a specific suction jet pump (Version 1.0 or 1.1) installed in the fuel tank assembly or have been received this version as a recall remedy.
Vehicles not included in the recall are all-wheel drive vehicles, and vehicles that do not have the specific suction jet pump (Version 1.0 or 1.1) installed. Estimated percentage involved with defect: less than 1% GOLF A7: 58,544 Production Dates : MAR 28, 2014 – OCT 30, 2019
VIN Range 1 : Begin : 3VWG57AU3KM000730 End : 3VWG57AU8LM000353 ✔ Not sequential Description of Defect :
Description of the Defect : The suction jet pump inside the fuel tank is designed to purge fuel from the Evaporative Emissions (EVAP) system. If a specific seal inside an affected suction jet pump fails, the fuel may flow directly into the evaporative emissions (EVAP) system. If this happens, fuel could accumulate in the EVAP system and may leak through the charcoal canister filter element.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Leaking fuel, in the presence of an ignition source, may result in a fire.
Description of the Cause : Due to a manufacturing issue, seal rings inside the suction jet pump in the fuel tank were assembled with too much tension during the manual process. This could have pre-damaged seals, potentially leading to fuel ingress into the EVAP system. Should the EVAP system be flooded, fuel could leak through the charcoal canister filter element. Identification of Any Warning
that can Occur : Customers could experience refueling issues (early stopping fuel nozzles, spillback) when fuel has accumulated in the EVAP system. A fuel odor may also be noticed by the driver/vehicle occupants. Involved Components : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-110 Page 6 Component Name 1 : Suction Jet Pump
Component Description : Suction Jet Pump in fuel tank assembly Component Part Number : 5Q0.201.029 Supplier Identification : Component Manufacturer
Name : Gentherm
Address : 21680 Haggerty Hwy
Northville Michigan 48167 Country : United States Chronology :
August 2016: Determination of defect for vehicles built with a specific suction jet pump. Vehicles that have been included in the recall (Recall 16V-647) have received an improved version (Version 1.1) of the suction jet pump as recall remedy.
April 2018: First failures were reported from the field and investigation was initiated. December 2018: Analysis with supplier in Alfmeier Germany
February 2019: The matter was brought to Volkswagen de Mexico’s product safety committee and field monitoring was implemented.September 2020: In a quarterly meeting with NHTSA, the topic of allegations of failing suction jet pumps after recall was put on the agenda by NHTSA. Volkswagen started the investigation of these allegations in order to understand the complaints. September 2020 – October 2023: This topic was discussed multiple times with NHTSA. An analysis of claims showed that the improved version of the suction jet pump showed a significant better field performance than the recalled version. No fires related to this topic have been identified. A field analysis program was initiated in order to understand the behavior of the improved version. It was Volkswagen understanding that this topic did not pose an unreasonable risk to motor vehicle safety. A warranty extension was initiated in order to cover costs for the customer in case a suction jet pump, which was installed in course of the recall, would fail. January 2024: NHTSA sent a Recall Query (RQ
23-007). During the intensive analysis of warranty claims and customer complaints (VOQ’s), the evaluation of the field performance of the improved version of the suction jet pump indicated an increased failure rate.
February 7, 2024: The topic was discussed at the Product Safety Committee’s of Volkswagen and Audi and a recall for all front wheel drive vehicles that have been equipped with the improved version was decided (based on 1410 warranty claims on FWD vehicles with repair dates between 05/01/2016 and 12/31/2023). The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-110
Page 7
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Replace the suction jet pump inside the fuel tank with the latest version of suction jet pump at no cost to customers.
Volkswagen and Audi will offer a reimbursement plan under this recall. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : The recall remedy component is a redesigned suction jet pump (Version 2.0) and has incorporated multiple changes/improvements. The remedy part has the part number 5Q0.201.029 A, the recalled part has the part number 5Q0.201.029.
Depending of the model, the redesigned part has been introduced in series production from September 2019 to December 2019. Recall Schedule :
Description of Recall Schedule : Dealers: on or before February 16, 2024; Owner interim notice: on or
before April 12, 2024
Planned Dealer Notification Date : FEB 16, 2024 – FEB 16, 2024
Planned Owner Notification Date : APR 12, 2024 – APR 12, 2024
* NR – Not Reported
**************************************************************************************************************
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END