NHTSA Campaign Number: 17V675
Manufacturer Volkswagen
Group of America, Inc.
Components STRUCTURE
Potential Number of Units Affected 31,323
Aluminum Trim for Speakers can Come Loose
The sharp edges of the speaker trim increase the risk of injury to vehicle occupants.
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Audi A4 Sedan and A4 allroad, and 2018 A5 Sportback vehicles. The aluminum trim on the front and rear doors can come loose from around the door speakers, leaving sharp edges exposed.
Remedy
Audi will notify owners, and dealers will replace the speaker cover aluminum trim, free of charge. The recall is expected to begin in November 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen’s number for this recall is 70G6.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Volkswagen has a Recall
| Date: | November 09, 2017 |
| To: | Audi Dealer Principal, Service Manager, Warranty Administrator, Sales Manager, General Manager & Parts Manager |
| From: | Audi Customer Protection |
| Subject: | Safety Recall 70G6 – Door Speaker Trim Certain 2017-2018 MY Audi A4 & allroad & Certain 2018 MY Audi A5 Sportback |
On November 10, 2017 repairs can begin for vehicles affected by safety recall 70G6. Please refer to the attached Campaign Data Sheet and to the circular posted to Elsa and ServiceNet for additional information.
Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers.
IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied.
If you have any questions or require additional assistance, please contact Warranty. As always, any press inquiries should be directed to Audi Public Relations.
Audi Customer Protection
Attachment: Campaign Data Sheet (1)
CAMPAIGN DATA SHEET
| CAMPAIGN TYPE | Safety Recall |
| SAGA CODE | 70G6 |
| MARKET(S) | United States and Canada |
| AFFECTED VEHICLES | Certain 2017-2018 MY Audi A4 & allroad & Certain 2018 MY Audi A5 Sportback |
| TOPIC | Door Speaker Trim |
| PROBLEM DESCRIPTION | The aluminum trim on the front and rear door speaker covers can come loose. Loosened trim may bend away from the speaker cover and could expose sharp edges. Injury (such as a cut or puncture) could occur if someone came into contact with one of these sharp edges. |
| CORRECTIVE ACTION | Remove existing trim from affected speaker covers.
When replacement aluminum trim becomes available, new aluminum trim will be installed under a new Service Action free of charge. |
| PRECAUTIONS | Due to the very sharp edges on the aluminum trim, only an authorized Audi dealer should remove it from the speaker covers. Owners should use extreme caution around the speaker trim until the recall has been performed and should NOT attempt trim removal on their own. |
| CUSTOMER NOTIFICATION DATE | November 2017 |
| ELSA/OMD Web VISIBILITY DATE | On or about November 10, 2017 |
| APPROXIMATE REPAIR TIME | Up to 30 TU |
| EXPIRATION DATE | NONE |
| ADDITIONAL INFORMATION | IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers. |
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