NHTSA Campaign Number: 18V247
Manufacturer Volkswagen
Group of America, Inc.
Components AIR BAGS
Potential Number of Units Affected 71,335
Driver’s Frontal Air Bag Inflator May Explode
In the event of a crash necessitating deployment of the driver’s frontal air bag, the inflator could explode with metal fragments striking the driver or other occupants resulting in serious injury or death.
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2007 Volkswagen Passat sedan and wagon vehicles. Upon deployment of the driver’s frontal air bag, excessive internal pressure may cause the inflator to explode.
Remedy
Volkswagen will notify owners, and dealers will replace the front driver air bag inflator with an alternate inflator, free of charge. The recall is expected to begin April 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 69Q8. Note: This recall partially supersedes recall 16V-079.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Volkswagen has a Recall
Safety Recall
Code: 69Q8
| Subject | TAKATA Driver Frontal Airbag Inflator |
| Release Date | April 19, 2018 |
| Affected Vehicles | U.S.A. & CANADA: Certain 2006-2007 MY Volkswagen Passat Sedan & Passat Wagon vehicles equipped with a Takata driver frontal airbag
Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source.
|
| Problem Description | The driver airbag may explode in a crash with airbag deployment. Sharp metal fragments can hit people and cause serious injury or death. |
| Corrective Action | Replace the driver frontal airbag inflator with a newly manufactured version. This repair is the final remedy. |
| Parts Information | Parts will be allocated weekly. Please email VWoAPartsSpecialists@vw.com with VIN if you do not have the proper part(s) in stock. |
| Code Visibility | On or about April 19, 2018, affected vehicles will be listed on the Inventory Vehicle Open Campaign Action report under My Dealership Reports (found on www.vwhub.com & OMD Web). A list was not posted for dealers who did not have any affected vehicles.
On or about April 19, 2018, this campaign code will show open on affected vehicles in Elsa. On or about April 19, 2018, affected vehicles will be identified with this campaign code in the VIN Lookup tool at www.vw.com and on the NHTSA VIN lookup tool at www.safercar.gov. |
| Owner Notification | Owner Notification Owner notification will take place in April 2018. Owner letter examples are included in this bulletin for your reference. |
| Additional Information | Please alert everyone in your dealership about this action, including Sales, Service, Parts and Accounting personnel. Contact Warranty if you have any questions.
IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers. Fill out and affix Campaign Completion Label (CAMP 010 000) after work is complete. Labels can be ordered at no cost via the Compliance Label Ordering portal at www.vwhub.com. |
| Claim Entry Instructions
After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order. If customer refused campaign work:
| |||||||||||
| Service Number | 69Q8 | ||||||||||
| Damage Code | 0099 | ||||||||||
| Parts Vendor Code | WWO | ||||||||||
| Claim Type | Sold vehicle: 7 10
Unsold vehicle: 7 90 | ||||||||||
| Causal Indicator | Mark airbag inflator kit* as causal part | ||||||||||
| Vehicle Wash/Loaner | Do not claim wash/loaner under this action | ||||||||||
| Criteria I.D. | N1 | ||||||||||
Install new airbag inflator kit.
| |||||||||||
| Criteria I.D. | T1 | ||||||||||
Install new airbag inflator kit.
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April 19, 2018
April 18, 2018
May 2, 2018
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