| “This site contains affiliate links for which OEMDTC may be compensated” |
NHTSA Campaign Number: 18V324
Manufacturer Volkswagen
Group of America, Inc.
Components SUSPENSION
Potential Number of Units Affected 360
A loose or improperly tightened ball joint nut can result in the separation of the lower ball joint causing steering, traction or other stability issues, increasing the risk of a crash.
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheel base (LWB) vehicles. The nut that holds the lower ball joint of the front wheel on each side of the vehicle may be loose or improperly tightened.
Remedy
Volkswagen has notified owners, and dealers will replace the nut on the lower ball joint, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 40N4. Note: owners are advised not to drive their vehicle until the recall repair has been performed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Volkswagen has a Recall
Safety Recall
Code: 40N4
| Subject | Lower Ball Joint Nuts | ||||||
| Release Date | May 25, 2018 | ||||||
| Affected Vehicles | U.S.A. & CANADA: Certain 2018 MY Tiguan
Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source.
| ||||||
| Problem Description | The nut holding the lower ball joint of the front wheel in each side may be loose or improperly torqued. A loose or improperly torqued ball joint nut can result in dislocation of the lower ball joint. This may cause steering, traction or other stability issues relating to the front wheels and potentially result in a crash. | ||||||
| Corrective Action | Replace the nut of the lower ball joint (ball joint to wheel bearing housing) on both sides of each affected vehicle. | ||||||
| Stop-Drive Information |
| ||||||
| Parts Information | Order parts as needed to support scheduled vehicle repairs. If additional parts are needed for critical cases, please contact the Parts Specialists via phone (800-767-6552), email (VWoAPartsSpecialists@vw.com) or chat with the VIN to order. | ||||||
| Code Visibility | On or about May 25, affected vehicles will be listed on the Inventory Vehicle Open Campaign Action report under My Dealership Reports (found on www.vwhub.com & OMD Web). A list will not be posted for dealers who do not have any affected vehicles.
On or about May 25, 2018, this campaign code will show open on affected vehicles in Elsa. On or about May 25, 2018, affected vehicles will be identified with this campaign code in the VIN Lookup tool at www.vw.com and on the NHTSA VIN lookup tool at www.safercar.gov. | ||||||
| Owner Notification | Owner notification will take place in May 2018. Owner letter examples are included in this bulletin for your reference. | ||||||
| Additional Information | Please alert everyone in your dealership about this action, including Sales, Service, Parts and Accounting personnel. Contact Warranty if you have any questions.
IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers. Fill out and affix Campaign Completion Label (CAMP 010 000) after work is complete. Labels can be ordered at no cost via the Compliance Label Ordering portal at www.vwhub.com. | ||||||
| Claim Entry Instructions
After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order. If customer refused campaign work:
| |||||||
| Service Number | 40N4 | ||||||
| Damage Code | 0099 | ||||||
| Parts Vendor Code | WWO | ||||||
| Claim Type | Sold vehicle: 7 10
Unsold vehicle: 7 90 | ||||||
| Causal Indicator | Mark Ball Joint Nut* as causal part | ||||||
| Vehicle Wash/Loaner | Do not claim wash/loaner under this action | ||||||
| Criteria I.D. | 02 | ||||||
| Replace the lower ball joint nut on both sides
Labor operation: 4036 10 99 30 T.U.
| |||||||
Safety Recall
Code: 40N4
May 25, 2018
Loading...
Reload document 
Open in new tab
Manufacturer Notice
May 24, 2018
Loading...
Recall Acknowledgement
June 1, 2018
Loading...
- BUFF OUT IMPERFECTIONS: Meguiar's Ultimate Compound removes scratches, swirls & oxidation for a clear, perfect finish
- SHOWROOM SHINE: Advanced car compound removes scratches, swirls, oxidation & water spots and restores color & clarity for a showroom shine in minutes
- CLEAR COAT SAFE: Auto compound safely removes scratches and other defects without hazing on clear coats & all gloss paints. Easy DIY fix by hand or da polisher
- LIKE-NEW SHINE: Meguiar's exclusive micro-abrasive technology quickly removes scratches & restores clarity and shine for a stunning, swirl-free finish.
- FAST & FLAWLESS: Meguiar's Ultimate Compound cuts fast, removes scratches and swirls without hazing, leaving a pro-detailer finish.
- 3-IN-ONE CERAMIC TECHNOLOGY: One 16 fl oz bottle of Nu Finish Once a Year Polish and Sealant, a car polish and paint sealant with 3-in-1 Ceramic Technology to repair, seal and repel
- REPAIRS SCRATCHES AND RENEWS SHINE: Long-lasting auto polish that helps repair fine swirls, scuffs and scratches while renewing the shine on paint and chrome, leaving a glossy, wet finish without any wax
- PREVENTS FUTURE SCRATCHES: Innovative Ceramic Technology forms an effective, durable protective barrier that helps prevent future scratches from forming and delivers extreme water beading for easier maintenance
- NO RUBBING OR BUFFING: Unique liquid polish that requires no rubbing or buffing and can even be applied in direct sunlight, unlike conventional car wax
- THE ONCE A YEAR CAR POLISH AND SEALANT: With just one application, you can polish and protect your car’s paint for an entire year* (*Based on U.S. average automatic car washes per year)
- The polish gives deep reflections & a hi-gloss paint finish
- Eliminates fine swirl marks
- Conditioning oils add depth of colour and maximum gloss prior to waxing, especially on dark coloured cars
- Quickly and gently removes fine swirls and towel marks for mirror-like reflections
- Safe and on all glossy paints, including clear coats.Pre-waxing glaze that prepares the surface for wax while offering deep reflections and high gloss
- CLEANER WAX: One-step liquid wax cleans your paint while you wax
- HIGH GLOSS SHINE: Rich conditioning oils polish and protect, leaving finish with a high gloss shine
- SAFE ON ALL GLOSSY FINISHES: Safely and effectively cleans surface contaminants and blemishes from all glossy paint finishes including clear coats and single-stage paint
- EASE OF USE: Easier to use than traditional carnauba wax
- VERSATILE APPLICATION: Can be applied by hand or Dual Action Polisher like Meguiar's MT300
- EASY SCRATCH and SWIRL REPAIR - If your car has light scratches, swirls, or other marks - you can easily fix that with our Scratch & Swirl Remover Kit! Using the included buffer pad, our specially formulated compound will allow you to easily remove and "erase" years of wear and tear from your vehicles paint and overall appearance!
- ULTIMATE PAINT REPAIR- Not only will this remove swirls and scratches, it will restore the gloss and shine of your paint and bring it back to its original brilliance! The special rubbing compound will remove water spots, oxidation and other contaminants from your paint!
- PREMIUM CHEMICALS - We formulate all our products to ensure they are the best! Professional grade, but easy enough for anyone to use! We use only the absolute best chemicals and ensure there are no unnecessary color dyes or scents!
- ADVANCED SOLUTION FOR ALL PAINT TYPES - Car paint scratch repair is safe to use on all paints and colors. You can safely use it on any clearcoat, single stage, or multi stage paint!
- REVOLUTIONARY PRODUCT - This scratch remover for vehicles provides an effortless and secure way to remove scratches.
- EXCEPTIONAL RESULTS: Advanced technology formula provides a deep gloss and rich, swirl-free results, ensuring the luxury your vehicle deserves. This mirror glaze goes above and beyond to produce a high gloss finish with no defects left behind.
- NO MORE SWIRLS: Meguiar's M20508 Mirror Glaze Ultra Finishing Polish permanently and efficiently removes swirls and light defects from all paint in favor of a deep gloss. This powerful car polish gets the job done and leaves a lasting finish.
- STUNNING SHINE: Ultra Finishing Polish produces deep reflections and high gloss without leaving a mess behind. Treat your ride to a stunning shine with a professional polish that achieves an impeccable shine and gloss.
- EASY-TO-USE: Whether working by rotary, DA polisher, or hand, this professional polishing compound goes on and wipes off easily for a quick and easy cleanup. This Finishing Polish is the perfect way to enhance and refine paint and increase gloss.
- MULTIPLE WAYS TO APPLY: Formulated for use by hand, DA polisher, or rotary buffer. It's the perfect product to follow a more aggressive compound like Ultra Cut Compound M105 and before applying paint protection, like Pro Hybrid Ceramic Sealant M27.
- Can be applied to wet or dry paint
- Provides a deep, dark gloss and shine while adding protection
- Ease and convenience of a spray-on, wipe-off product saves on time
- Can be applied in full sun and won't whiten plastic trim
- Offers protection against the sun
- Advanced Formula 3-in-1. Our fortify quick coat is your all-in-one ceramic coating hydrophobic spray. Shine Armor Fortify Quick Coat ceramic car wax provides a waterless wash, coat, and shine, all-in-one convenient product.
- No Streaking, Smearing Or Scratching. Shine Armor Fortify Quick Coat premium formula ceramic car coating is a gentle and effective car polish for any vehicle! Get a clean, shiny finish without hurting your car's paint.
- Cuts Dirt, Grime & Grease. Our Quick Coat ceramic wax car sealant eliminates dirt, grime & grease instantly! Our signature 3-in-1 formula gives you a waterless car wash, coat and shine for a clean, showcase look.
- Safe For All Surfaces. Use this car wax spray-on automobiles, boats, motorbikes, RVs, four-wheelers and more! This spray wax is the perfect blend of surfactants and SiO2 ceramic-coating science.
- Superior Products. This means superior shine for your cars! Our ceramic quick coat also works as a sealer to give your vehicle a clear shield of protection while also providing a beautiful gloss. Which makes our ceramic spray the perfect Christmas Gift for the gearhead in your life!
- DEFECT REMOVAL: M105 Ultra-Cut Compound is the perfect addition to your car cleaning supplies as it removes moderate to heavy paint defects like scratches, oxidation, swirls, acid rain, and even cuts through up to 1200 grit sanding marks
- ULTRA-FAST COMPOUNDING: Ultra-fast cutting ability removes 1200 grit or finer sanding marks, while micro-abrasives minimize further swirling for superior car cleaning while boosting gloss and shine
- ENHANCE GLOSS & SHINE: M205 Ultra Finishing Polish is a professional polish that permanently removes light swirls and holograms and further refines your paint while adding deep gloss, shine, and rich, swirl-free results
- CLEAR COAT SAFE: Safe and effective on all glossy paint finishes including clear coats. Both professional formulas work to remove paint defects and increase gloss without causing damage to the paint
- MULTIPLE WAYS TO APPLY: Formulated for use by hand, dual action polisher, or rotary buffer, these Mirror Glaze products can be applied in a versatile manner, allowing you to remove defects and leave paint with a deep, high gloss, swirl-free shine
- One 16 oz bottle of Nu Finish The Once A Year Car Polish
- Automotive polish that is made up of a series of zinc cross-linking polymer emulsions that help it last longer than any other polish on the market
- Nu Finish car polish can be applied anywhere, even in direct sunlight
- Also an ideal boat polish, motorcycle polish and chrome polish
- The only auto polish tough enough to be called "The Once A Year Car Polish”
Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.