Safety Recall 40O2 / Front Suspension Fasteners – 2018 Audi A5

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NHTSA Campaign Number: 18V893
Manufacturer Volkswagen Group of America, Inc.
Components SUSPENSION
Potential Number of Units Affected 36

 

Loose Front Suspension Fasteners

A loose front wheel may increasing the risk of a crash.

 

Summary

Volkswagen Group of North America (Volkswagen) is recalling certain 2018 Audi A5 Sportback vehicles. The front suspension fasteners may not have been sufficiently tightened during vehicle production, possibly resulting in a front wheel becoming loose.

 

Remedy

Volkswagen has notified owners, and dealers will inspect the front suspension fasteners, and replace them as necessary, free of charge. The recall began January 23, 2019. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen’s number for this recall is 40O2.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Audi has a Recall

 


Repair Available – Safety Recall 40O2 / Front Suspension Fasteners

This notice is for:
✔Dealer Principal ✔Service Manager ✔Warranty Administrator
✔General Manager ✔Parts Manager ✔Technicians
✔Sales Managers ✔Service Advisor

 

Date: January 03, 2019
Issue: During vehicle production, it is possible that certain front suspension fasteners were not torqued to factory specification. If an affected front suspension fastener is not torqued properly, it may cause a wheel to become loose, increasing the risk of a crash.
Repair:
  • REPAIR AVAILABLE – January 04, 2019
  • The affected front suspension fasteners will be inspected and, if necessary, replaced.
  • Check daily campaign open inventory report or OMD for affected vehicles in inventory.
  • Repair all affected inventory vehicles prior to delivery.
Precautions If unusual noise is heard coming from the front of the vehicle, owners are advised to stop driving as soon as it is safe to do so and contact an authorized Audi dealers without delay and make arrangements to have the vehicle inspected.
Parts Information Due to the very low expected parts replacement rate, there will be no parts allocation. If parts are needed to support a vehicle repair, please contact the Parts Specialists via phone (800-767-6552), email (VWoAPartsSpecialists@vw.com) or chat /text with the VIN to order.
Notes:
  • Vehicles: Certain 2018 MY Audi A5 Sportback
  • Owner notification – January 2019
IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS

 

New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. 

Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied.

 


Repair Available – Safety Recall 40O2 / Front Suspension Fasteners

January 03, 2019

https://static.nhtsa.gov/odi/rcl/2018/RCMN-18V893-5182.pdf

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Owner Notification Letter

https://static.nhtsa.gov/odi/rcl/2018/RCONL-18V893-2027.pdf

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Owner Notification Letter

https://static.nhtsa.gov/odi/rcl/2018/RCONL-18V893-8326.pdf

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Recall Acknowledgement

February 4, 2019

https://static.nhtsa.gov/odi/rcl/2018/RCAK-18V893-1211.pdf

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V893&docType=RCL


 

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