May 13, 2020 NHTSA CAMPAIGN NUMBER: 20V274000
Improper deployment of Passenger Air Bag
In the event of a crash, the passenger air bag may not properly deploy and inflate, and small plastic parts may enter the cabin, increasing the risk of injury.
NHTSA Campaign Number: 20V274
Manufacturer Volkswagen
Group of America, Inc.
Components AIR BAGS
Potential Number of Units Affected 153
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Audi A6, A6 Allroad and A7 vehicles. The passenger air bag may not properly deploy through the instrument panel tear seam.
Remedy
Audi will notify owners, and dealers will replace the instrument panels, free of charge. The recall began June 24, 2020. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen’s number for this recall is 70H6.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Audi has a Recall
Advance Notice – Safety Recall 70H6 / Leather Instrument Panel/Passenger Airbag Deployment
| This notice is for: |
| |||||||||||||||||||||||||
| Date: | June 02, 2020 | |||||||||||||||||||||||||
| Issue: | Leather covered instrument panels produced during a specific period were not manufactured according to specification by the supplier. As a result, the predetermined split lines for the passenger airbag may not open as designed in the event of a crash, potentially reducing the restraint effect of the passenger airbag. In a crash with passenger airbag deployment, the restraint capacity of the passenger airbag may be reduced and small plastic parts may enter the passenger compartment. This may lead to an increased risk of injury. | |||||||||||||||||||||||||
| Repair: |
| |||||||||||||||||||||||||
| Affected Vehicles |
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. | |||||||||||||||||||||||||
| Notes: | IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. |
-END OF MESSAGE-
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection 70H6_DLR_ADV
Repair Available – Safety Recall 70H6 / Leather Instrument Panel/Passenger Airbag Deployment
| This notice is for: |
| |||||||||||||||||||||||||
| Date: | June 17, 2020 | |||||||||||||||||||||||||
| Issue: | Leather covered instrument panels produced during a specific period were not manufactured according to specification by the supplier. As a result, the predetermined split lines for the passenger airbag may not open as designed in the event of a crash, potentially reducing the restraint effect of the passenger airbag. In a crash with passenger airbag deployment, the restraint capacity of the passenger airbag may be reduced and small plastic parts may enter the passenger compartment. This may lead to an increased risk of injury. | |||||||||||||||||||||||||
| Repair: |
| |||||||||||||||||||||||||
| Parts Allocation: | Due to the small number of affected vehicles there will be no parts allocation. | |||||||||||||||||||||||||
| Affected Vehicles |
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. | |||||||||||||||||||||||||
| Notes: |
IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. |
-END OF MESSAGE-
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection
70H6_DLR_LAUNCH
Safety Recall
Code: 70H6
| Subject | Leather Instrument Panel/Passenger Airbag Deployment | |||||||||||||||||||||||||
| Release Date | June 18, 2020 | |||||||||||||||||||||||||
| Affected Vehicles |
Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source.
| |||||||||||||||||||||||||
| Problem Description | Leather covered instrument panels produced during a specific period were not manufactured according to specification by the supplier. As a result, the predetermined split lines for the passenger airbag may not open as designed in the event of a crash, potentially reducing the restraint effect of the passenger airbag. In a crash with passenger airbag deployment, the restraint capacity of the passenger airbag may be reduced and small plastic parts may enter the passenger compartment. This may lead to an increased risk of injury. | |||||||||||||||||||||||||
| Corrective Action | Replace instrument panel. | |||||||||||||||||||||||||
| Code Visibility | On or about June 18, 2020, the campaign code will be applied to affected vehicles. | |||||||||||||||||||||||||
| Owner Notification | Owner notification will take place in June 2020. Owner letter examples are included in this bulletin for your reference. | |||||||||||||||||||||||||
| Additional Information | Please alert everyone in your dealership about this action, including Sales, Service, Parts and Accounting personnel. Contact Warranty if you have any questions.
IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers. |
Parts Information
| Part Number | Parts Control Type | Instructions |
| 4K1-857-001-D PBM | VIN to Order | If parts are needed to support a vehicle repair:
|
| 4K1-857-001-E PBM | ||
| 4K1-857-001-E PBN | ||
| N -907-991-02 | Free Order | Parts will be managed by Free Order |
| N -910-935-02 |
| Initial Allocation: NO | Due to the small number of affected vehicles there will be no parts allocation. Please reference the Repair Projection Tool (below) to view your potential VIN population. |
| Repair Projection Tool: (right click to open) |
| Criteria | Quantity | Part Number | P.O.C. Part Description | Ordering Method |
| S2 | 1 | 4K1-857-001-D PBM | Dashboard | VIN to Order |
| S3 | 1 | 4K1-857-001-E PBM | Dashboard | VIN to Order |
| S4 | 1 | 4K1-857-001-E PBN | Dashboard | VIN to Order |
| ALL | 1 | N -907-991-02 | Screw (steering wheel bolt) | Free Order |
| ALL | 4 | N -910-935-02 | Bolt (airbag bolt) | Free Order |
| NOTE |
| The specified part numbers reflect the status at the start of this service action. Interim updates made in ETKA can cause a listed part number to become unavailable. In this case, the new part number specified in ETKA should be used. |
Claim Entry Instructions
| After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order.
If customer refused campaign work:
| |||
| Service Number | 70H6 | ||
| Damage Code | 0099 | ||
| Parts Vendor Code | 002 | ||
| Claim Type | Sold vehicle: 7 10
Unsold vehicle: 7 90 | ||
| Causal Indicator | Mark Dashboard* as causal part | ||
| Vehicle Wash/Loaner | Do not claim wash/loaner under this action | ||
| Criteria I.D. | S2 | ||
| LABOR | |||
| Labor Op | Time Units | Description | |
| 7018 55 99 | 600 | Replace instrument panel and clear repair related faults | |
| PARTS | |||
| Quantity | Part Number | Description | |
| 1.00 | 4K1857001D PBM | Dashboard* | |
| 1.00 | N 90799102 | Bolt, with polygon socket hd. | |
| 4.00 | N 91093502 | Hex socket head locating bolt | |
| Criteria I.D. | S3 | ||
| LABOR | |||
| Labor Op | Time Units | Description | |
| 7018 55 99 | 600 | Replace instrument panel and clear repair related faults | |
| PARTS | |||
| Quantity | Part Number | Description | |
| 1.00 | 4K1857001E PBM | Dashboard* | |
| 1.00 | N 90799102 | Bolt, with polygon socket hd. | |
| 4.00 | N 91093502 | Hex socket head locating bolt | |
| Criteria I.D. | S4 | ||
| LABOR | |||
| Labor Op | Time Units | Description | |
| 7018 55 99 | 600 | Replace instrument panel and clear repair related faults | |
| PARTS | |||
| Quantity | Part Number | Description | |
| 1.00 | 4K1857001E PBN | Dashboard* | |
| 1.00 | N 90799102 | Bolt, with polygon socket hd. | |
| 4.00 | N 91093502 | Hex socket head locating bolt | |
Customer Letter Example (USA)
<MONTH YEAR>
<CUSTOMER NAME>
<CUSTOMER ADDRESS>
<CUSTOMER CITY STATE ZIPCODE>
This notice applies to your vehicle: <MODEL YEAR> <BRAND> <CARLINE>, <VIN>
NHTSA: 20V274
Subject: Safety Recall 70H6 – Leather Instrument Panel/Passenger Airbag Deployment
Dear Audi Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Audi has decided that a defect, which relates to motor vehicle safety, exists in certain 2020 model year Audi vehicles. Our records show that you are the owner of a vehicle affected by this action.
| What is the issue? | Leather covered instrument panels produced during a specific period were not manufactured according to specification by the supplier. As a result, the predetermined split lines for the passenger airbag may not open as designed in the event of a crash, potentially reducing the restraint effect of the passenger airbag. In a crash with passenger airbag deployment, the restraint capacity of the passenger airbag may be reduced and small plastic parts may enter the passenger compartment. This may lead to an increased risk of injury. |
| What will we do? | To correct this defect, your authorized Audi dealer will replace the instrument panel. This work will take about a day to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. |
| What should you do? | Please contact your authorized Audi dealer without delay to schedule this recall repair. For your convenience, you can also visit www.audiusa.com and click on the “Find a Dealer” link to locate a dealer near you and schedule this service. |
| Lease vehicles and address changes | If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records. |
| Can we assist you further? | If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Experience at 1-800-253-2834 or via our “Contact Us” page at www.audiusa.com. |
| Checking your vehicle for open Recalls and Service Campaigns | To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit the Recall/Service Campaign Lookup tool at www.audiusa.com and enter your Vehicle Identification Number (VIN). |
If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle.
Sincerely,
Audi Customer Protection
Customer Letter Example (Canada)
<MONTH YEAR>
<CUSTOMER NAME>
<CUSTOMER ADDRESS>
<CUSTOMER CITY STATE ZIPCODE>
This notice applies to your vehicle: <MODEL YEAR> <BRAND> <CARLINE>, <VIN>
Transport Canada Recall: 2020-208
Subject: Safety Recall 70H6 – Leather Instrument Panel/Passenger Airbag Deployment
Dear Audi Owner,
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Our records show that you are the owner of a vehicle affected by this action.
| What is the issue? | Leather covered instrument panels produced during a specific period were not manufactured according to specification by the supplier. As a result, the predetermined split lines for the passenger airbag may not open as designed in the event of a crash, potentially reducing the restraint effect of the passenger airbag. In a crash with passenger airbag deployment, the restraint capacity of the passenger airbag may be reduced and small plastic parts may enter the passenger compartment. This may lead to an increased risk of injury. |
| What will we do? | To correct this defect, your authorized Audi dealer will replace the instrument panel. This work will take about a day to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. |
| What should you do? | Please contact your authorized Audi dealer without delay to schedule this recall repair. |
| Lease vehicles and address changes | If you are the lessor and registered owner of the vehicle identified in this letter, you shall forward this letter (and any subsequent notice, if applicable) to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle identified in this letter, please fill out the enclosed prepaid Owner Reply Card and mail it to us so we can update our records. |
| Can we assist you further? | If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Relations Monday through Friday from 8AM to 8PM EST at 1-800-822-2834 or via our “Contact Audi Canada” page at www.audi.ca. |
We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle.
Sincerely,
Audi Customer Protection
SEOCONTENT-START
Customer Letter Example (USA)
<MONTH YEAR>
<CUSTOMER NAME>
<CUSTOMER ADDRESS>
<CUSTOMER CITY STATE ZIPCODE>
This notice applies to your vehicle: <MODEL YEAR> <BRAND> <CARLINE>, <VIN>
NHTSA: 20V274
Subject: Safety Recall 70H6 – Leather Instrument Panel/Passenger Airbag Deployment
Dear Audi Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Audi has decided that a defect, which relates to motor vehicle safety, exists in certain 2020 model year Audi vehicles. Our records show that you are the owner of a vehicle affected by this action.
What is the issue?
Leather covered instrument panels produced during a specific period were not manufactured according to specification by the supplier. As a result, the predetermined split lines for the passenger airbag may not open as designed in the event of a crash, potentially reducing the restraint effect of the passenger airbag. In a crash with passenger airbag deployment, the restraint capacity of the passenger airbag may be reduced and small plastic parts may enter the passenger compartment. This may lead to an increased risk of injury.
What will we do?
To correct this defect, your authorized Audi dealer will replace the instrument panel. This work will take about a day to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule.
What should you do?
Please contact your authorized Audi dealer without delay to schedule this recall repair. For your convenience, you can also visit www.audiusa.com and click on the “Find a Dealer” link to locate a dealer near you and schedule this service.
Lease vehicles and address changes
If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records.
Can we assist you further?
If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Experience at 1-800-253-2834 or via our “Contact Us” page at www.audiusa.com.
Checking your vehicle for open Recalls and Service Campaigns
To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit the Recall/Service Campaign Lookup tool at www.audiusa.com and enter your Vehicle Identification Number (VIN).
If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle.
Sincerely,
Audi Customer Protection
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
June 2020 70H6 Page 6 of 12
Customer Letter Example (Canada)
<MONTH YEAR>
<CUSTOMER NAME>
<CUSTOMER ADDRESS>
<CUSTOMER CITY STATE ZIPCODE>
This notice applies to your vehicle: <MODEL YEAR> <BRAND> <CARLINE>, <VIN>
Transport Canada Recall: 2020-208
Subject: Safety Recall 70H6 – Leather Instrument Panel/Passenger Airbag Deployment
Dear Audi Owner,
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Our records show that you are the owner of a vehicle affected by this action.
What is the issue?
Leather covered instrument panels produced during a specific period were not manufactured according to specification by the supplier. As a result, the predetermined split lines for the passenger airbag may not open as designed in the event of a crash, potentially reducing the restraint effect of the passenger airbag. In a crash with passenger airbag deployment, the restraint capacity of the passenger airbag may be reduced and small plastic parts may enter the passenger compartment. This may lead to an increased risk of injury.
What will we do?
To correct this defect, your authorized Audi dealer will replace the instrument panel. This work will take about a day to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule.
What should you do?
Please contact your authorized Audi dealer without delay to schedule this recall repair.
Lease vehicles and address changes
If you are the lessor and registered owner of the vehicle identified in this letter, you shall forward this letter (and any subsequent notice, if applicable) to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle identified in this letter, please fill out the enclosed prepaid Owner Reply Card and mail it to us so we can update our records.
Can we assist you further?
If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Relations Monday through Friday from 8AM to 8PM EST at 1-800-822-2834 or via our “Contact Audi Canada” page at www.audi.ca.
We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle.
Sincerely,
Audi Customer Protection
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
June 2020 70H6 Page 7 of 12
Repair Overview
• Replace instrument panel (dashboard).
NOTE
• These repair instructions may differ from the labor operations and labor times listed in ELSA.
• Damages resulting from improper repair or failure to follow these work instructions are the dealer’s responsibility and are not eligible for reimbursement under this action.
• This procedure must be read in its entirety prior to performing the repair.
• Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not identically match all affected vehicles.
• Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.
• When working during extreme temperatures, it is recommended that the vehicle be allowed to acclimate inside the shop to avoid temperature-related component damage/breakage.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
June 2020 70H6 Page 8 of 12
Required Tools
Pry lever
-80-200-
(or equivalent)
Omega Clip Tool
-T40280-
(or equivalent)
Trim Removal Wedge
-3409-
(or equivalent)
Wedge Set
-T10383-
(or equivalent)
Locking Pin (3 pc.)
-T40011-
Release Tool
-T40389-
Fiber-Optic Repair Set – Connector Protective Caps
-VAS6223/9-
Scraper Set
-VAS6845-
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
June 2020 70H6 Page 9 of 12
Repair Instruction
Section A – Check for Previous Repair
• Enter the VIN in Elsa and proceed to the “Campaign/Action” screen.
TIP
On the date of repair, print this screen and keep a copy with the repair order.
• Confirm the Campaign/Action is open <arrow 1>. If the status is closed, no further work is required.
• Note the Applicable Criteria ID <arrow 2> for use in determining the correct work to be done and corresponding parts associated.
CRITICAL REPAIR STEP
STOP!
If multiple software update Campaign/Actions are open, they must be performed in order of the Start date <arrow 3>. The oldest should be performed first.
• All Safety Recalls must be completed prior to completing this campaign.
• Proceed to Section B.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
June 2020 70H6 Page 10 of 12
Section B – Repair Procedure
Replace instrument panel <14>:
WARNING
Refer to all warnings and cautions published in the ELSA Repair Manual.
• See ELSA Repair Manual: Repair manual > Body > Body Interior > 70 Interior Trim > Instrument Panel > Instrument Panel, Removing and Installing
After work is complete proceed to Section C.
Note the following when replacing the instrument panel:
• The steering wheel bolt <2> requires replacement.
Part Number
Part Description
N -907-991-02
Steering wheel bolt
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
June 2020 70H6 Page 11 of 12
WARNING
• Accident risk. When working on pyrotechnic components (such as airbags and belt tensioners), the battery must be disconnected with the ignition switched ON.
• Before handling pyrotechnic components (for example, disconnecting the connector), the person handling it must “discharge static electricity”. This can be done by touching the door striker, for example.
• The passenger airbag bolts <4> and <6> require replacement.
Part Number
Part Description
N -910-935-02
Airbag bolt (qty. 4)
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
June 2020 70H6 Page 12 of 12
Section C – Campaign Completion Stamp
Item#: AUD4927ENG
-OR-
Item # AUD4927FRE
• Once the campaign has been completed, the technician should stamp the repair order.
• Stamps are available for ordering through the Compliance Label Ordering Portal.
• Proceed to Section D.
Section D – Parts Return/Disposal
Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP) for U.S. and the Part Destruction and Core Disposition Report for Canada.
SEOCONTENT-END
3 Affected Products
Vehicles
9 Associated Documents
Defect Notice 573 Report
RCLRPT-20V274-1842.PDF 217.084KB
Recall Acknowledgement
RCAK-20V274-8887.pdf 244.155KB
ISSUED Owner Notification Letter(Part 577)
RCONL-20V274-9714.pdf 149.482KB
ISSUED Owner Notification Letter(Part 577)
RCONL-20V274-8718.pdf 135.806KB
Manufacturer Notices(to Dealers,etc) – 70H6 Audi Dealer Launch Notice
RCMN-20V274-5802.pdf 198.872KB
Remedy Instructions and TSB – 70h6circular
RCRIT-20V274-3605.pdf 897.109KB
Manufacturer Notices(to Dealers,etc)
RCMN-20V274-4204.pdf 195.123KB
Recall Quarterly Report #1, 2020-2
RCLQRT-20V274-0706.PDF 211.145KB
Recall Quarterly Report #3, 2020-4
RCLQRT-20V274-8221.PDF 211.331KB
Latest Recalls Documents
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- [5 in 1 Car Diagnostic Scanner] Compared with obd scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also serves as ABS/SRS scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it. Note: doesn't support maintenance functions like reset or relearn. For the SRS system, NT604 Elite can read and clear common fault codes not caused by a crash, but crash/collision data cannot be cleared.
- [Fantastic AUTOVIN] + [No extra software fee] Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite ABS SRS scanner supports 60+ car brands from worldwide (America/Asia/Europe). You don’t need to pay extra software fee. AUTOVIN may not work on some older vehicles or certain vehicle brands. If AUTOVIN fails, please input the vin code manually or go to the Diagnostic Menu to select your vehicle model.
- [Solid protective case KO plastic carrying bag] + [Lifetime update] Almost all same price-level car scanner diagnostic tool only offers plastic bag to hold the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 【Reset ABS/SRS/Transmission/Engine Lights】 More than an check engine code reader, OBDMATE OM901 obd2 scanner performs comprehensive diagnostics for the 4 most-used systems (ABS/SRS/Engine/Transmission). It quickly clears fault codes, turns off warning lights, read data stream and auto VIN.
- 【3.5" Handheld Scanner with 4 System Diagnose】 3.5" Super large TFT screen equipped displays an intuitive menu and clear readings of various sensors from ABS, SRS, ECM and TCM systems. It arrived with a silicone protective case and hard-shell carrying case, ensuring long-lived durability and drop resistance. The car diagnostic tool is plug-to-play designed, plug it and get diagnosis started without any batteries or updates required.
- 【One-Click I/M Readines&Full OBD2 Functions】 Press F1 to get an intuitive corloured form about whether various emissions-related systems on the vehicle are operating properly. Help you get smog-check ready quickly. OM901 car scanner supports all essential OBD2 functions you need: read & clear codes, view freeze frame, read I/M readiness, retrieve VIN, live data stream (with graphing display), O2 sensor test, onboard monitoring mode, and EVAP leak test.
- 【Battery Voltage Check&DLC Pin Test】 It allows you to monitor battery health by monitoring current battery voltage. Plus, this obd2 diagnostic tool features DLC 16-PIN test to check current voltage of every pin.
- 【Automotive Scanner Diagnostic Kit】 The package comes with 1 car scanner, 1 USB-type c cable, 1 hard storage bag and 1 user manual(en). Free to update without any hidden fees. 5 languanges available in setting including English, French, Italian, German and Espanish. Valuable and Portable, making it a great tool kit for car owners, DIY enthusiasts, and professional mechanics.
- [Diagnose Like a Pro] BlueDriver Pro Next-Gen is a professional OBD2 scanner and diagnostic tool that helps you scan, understand, and clear vehicle trouble codes with confidence. Turn your phone into a powerful car diagnostic scanner—no guesswork, no unnecessary repairs.
- [Read and Clear More Codes Than Ever] Read and clear more codes than basic car code readers. Access enhanced diagnostics for Check Engine, ABS, SRS, Airbag, TPMS, Transmission, and more on supported vehicles, including expanded coverage on newer model years.
- [Verified Fixes and Real-Time Data] Get unlimited, technician-verified repair reports matched to your VIN, with definitions, causes, and confirmed fixes. Monitor live vehicle data as you drive, view freeze frames, check smog readiness, and analyze Mode 6 test results.
- [Expanded Make & Model Coverage] Optimized for today’s vehicles with strong support for GM, Ford, Stellantis (RAM, Jeep, Chrysler), Toyota, Honda, Nissan, Mazda, Subaru, Hyundai, Mercedes-Benz, BMW, and VW. Enhanced communication on select 2024+ Nissan and Mazda models (see compatibility chart).
- [Gas Vehicles 1996+ & Select Light-Duty Trucks] Works with all gas-powered vehicles made in 1996 or newer, plus select light-duty trucks and diesels, including F-250, RAM 2500, Silverado, and Sierra. Built for daily drivers, family vehicles, and real-world truck use.
- PAID FOR ITSELF ON FIRST USE - SAVE ON EVERY DIAGNOSIS: Avoid expensive shop fees and take control of vehicle repairs at home. The NT614 Elite delivers professional-level diagnostics for Engine, ABS, SRS Airbag, and Transmission systems, helping you quickly identify the real cause of warning lights and avoid unnecessary repairs. With 5 essential service resets including Oil Reset, EPB, ABS Bleeding, SAS Calibration, and Throttle Relearn, you can complete everyday maintenance and repairs without paying dealership visit. Features WiFi updates, no registration required, and plug-and-play setup with no extra power cord
- 5 ESSENTIAL RESETS FOR REAL DIY MAINTENANCE: More than just a diagnostic tool, the NT614 Elite gives you the service functions DIYers actually need to avoid expensive shop visits. Perform Oil Reset, EPB brake service, ABS bleeding, steering angle calibration, and throttle relearn to fix common maintenance issues at home with confidence. Reset warning lights, replace brake pads, restore throttle performance, and complete essential maintenance without paying dealership labor costs. Note: Function availability varies by vehicle make, model, year, engine type, and system configuration. Please confirm compatibility before purchase.
- SAME 4-SYSTEM DIAGNOSTICS AS NT604: Built on the trusted NT604, the NT614 Elite delivers full diagnostics for Engine, ABS, SRS Airbag, and Transmission systems-helping you identify the root cause behind warning lights instead of guessing. Read and clear codes, view live data graphs, monitor engine temperature, wheel speed sensors, transmission temperature, and more for accurate troubleshooting at home
- LIVE DATA GRAPHING - FIND PROBLEMS BEFORE THEY GET EXPENSIVE: See what basic scanners miss with real-time data displayed in easy-to-read graphs. Monitor fuel trims, oxygen sensors, engine load, RPM, battery voltage, and transmission temperature to detect intermittent or hidden problems before they become costly repairs. Diagnose faster and make smarter repair decisions with visual data insights
- AUTO VIN + LIFETIME WI-FI UPDATES + WIDE COVERAGE: AutoVIN instantly identifies your vehicle for faster setup and fewer errors. Generate professional vehicle health reports for maintenance tracking, used car inspections, or sharing with mechanics. Stay updated with lifetime free Wi-Fi updates-no subscriptions or hidden fees. Supports 90+ brands and 10,000+ models including Ford, Toyota, BMW, Mercedes-Benz, Honda, Nissan, Volkswagen, Hyundai, Subaru, and more for long-term reliable use
- [All System Diagnostics, Professional-Level Scanner] - BLCKTEC 460T is the ultimate OBD2 diagnostic tool for home mechanics and professionals. It supports all 10 OBD2 modes, reads and clears Engine/Transmission/ABS/SRS codes, performs All-System Diagnostics, offers workshop reset tools, and provides real-time live data. It helps you pinpoint issues, assess your car's condition, and prepare for SMOG checks with ease. NOTE: Function availability depends on your vehicle. Before you buy, be sure to use the Compatibility Checker on BLCKTEC website or contact our customer support to verify that the features you need are supported for your vehicle’s specific year, make, and model.
- [12+ Most Popular Reset Functions] - BLCKTEC 460T OBD2 scanner offers 12+ dealer-level service functions, including Oil Maintenance Reset, ABS Bleeding, EPB Reset, SAS(Steering Angle Sensor) Recalibration, DPF(Diesel Particulate Filter) Reset, Throttle Body Relearn, Battery Reset/Initialization, TPMS Relearn, Transmission Reset, Fluid Change Reset, Maintenance Reset and more, enabling you to perform workshop services like a pro. NOTE: Function availability depends on your vehicle. Be sure to use the Compatibility Checker on BLCKTEC website to verify that the features you need are supported for your vehicle.
- [Real-Time OBD2 and OEM Live Data, Freeze Frame Data] - BLCKTEC 460T helps diagnose vehicle issues when warning lights like Check Engine Light or ABS/SRS Light appear. It offers detailed DTC info, ECU Freeze Frame Data, and real-time OBD2 and advanced OEM live data, including Engine, Transmission, ABS, SRS, and more, making it easy to diagnose and resolve vehicle problems. You can view, graph, record, replay, and overlay up to four live data streams in a single graph for better analysis.
- [AutoVIN, AutoReLink, AutoScan, 3X Faster] - Equipped with AutoVIN technology, 460T automatically retrieves the VIN to save you time. Its AutoScan and AutoReLink features scan all of the vehicle's ECUs and detect any fault codes immediately after you plug the scanner into the vehicle's OBD2 port - no button presses required. Additionally, it regathers DTC and I/M readiness information every 30 seconds, simplifying monitor tests. 460T's advanced technology makes it 3X faster than other products.
- [Get RepairSolutions2, the #1 Auto Repair App for Free] - When paired with RepairSolutions2(RS2) App, 460T becomes even more powerful. RS2's Verified Fix Database built by master technicians, provides the parts needed for the repair. Additionally, RS2 gives you access to OEM warranty info, maintenance schedules, TSB, and dealership recall info, making car care easier than ever. RS2 is free with no subscription fees and it stores your car scan reports in the cloud, allowing you to access, share, or print them anytime and anywhere.
Last update on 2026-06-13 / Affiliate links / Images from Amazon Product Advertising API
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