Safety Recall Code: 70H7 – Instrument Panel/Passenger Airbag Deployment – 2019 Audi Q3

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Repair Overview
 Inspect and document instrument panel serial
number.
NOTE
 These repair instructions may differ from the labor operations and labor times listed in ELSA.
 Damages resulting from improper repair or failure to follow these work instructions are the dealer’s
responsibility and are not eligible for reimbursement under this action.
 This procedure must be read in its entirety prior to performing the repair.
 Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not
identically match all affected vehicles.
 Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.
 When working during extreme temperatures, it is recommended that the vehicle be allowed to acclimate
inside the shop to avoid temperature-related component damage/breakage.
Required Tools
Endoscope (Hazet 4812-10/4S)
-VAS6748B-
(or locally sourced equivalent)
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
May 2020 70H7 Page 6 of 9
Repair Instruction
Section A – Check for Previous Repair
 Enter the VIN in Elsa and proceed to the
“Campaign/Action” screen.
TIP
On the date of repair, print this screen and keep a
copy with the repair order.
 Confirm the Campaign/Action is open <arrow
1>. If the status is closed, no further work is
required.
 Note the Applicable Criteria ID <arrow 2> for use
in determining the correct work to be done and
corresponding parts associated.
CRITICAL REPAIR STEP
STOP!
If multiple software update Campaign/Actions are
open, they must be performed in order of the Start
date <arrow 3>. The oldest should be performed
first.
 All Safety Recalls must be completed prior to
completing this campaign.
 Proceed to Section B.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
May 2020 70H7 Page 7 of 9
Section B – Repair Procedure
 Remove right (passenger) side instrument
panel cover:
o See ELSA Repair Manual: Repair
manual > Body > Body Interior > 70
Interior Trim > Instrument Panel >
Instrument Panel Side Cover,
Removing and Installing
 Inspect using a borescope/endoscope from
the side and move it upwards towards data
sticker for instrument panel.
 The data sticker is located above the glove box
on the air duct for the air vent.
 The data sticker will be next to an air vent
temperature sensor.
 The serial number will start with the letters
SMP.
NOTE
Photo shows glovebox removed for clarity.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
May 2020 70H7 Page 8 of 9
 Once the serial number is found, document the
serial on the repair order and in any digital
repair order notes.
CRITICAL REPAIR STEP
The instrument panel serial number for all vehicles
MUST be recorded for documentation purposes.
The warranty administrator is required to enter the
serial number in the SAGA claim.
NOTE
Photo is another example of the sticker location.
 The recorded format should be,
SMPXXXXXXX (letters SMP plus 7 numerals).
.
 If the serial number matches one of these
three affected serial numbers:
o Capture a photo of the serial number.
o Create an Audi Technical Assistance
WEB contact and attach the photo of
the affected serial number.
o The information will be reviewed and
you will be contacted with further
instructions.
 If the serial number does not match one of
these three affected serial numbers:
o Ensure the serial number is
documented.
o Reinstall the instrument panel side
cover in reverse order of removal.
o Proceed to Section C.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
May 2020 70H7 Page 9 of 9
Section C – Campaign Completion Stamp
Item#: AUD4927ENG
-ORItem
# AUD4927FRE
 Once the campaign has been completed,
the technician should stamp the repair
order.
 Stamps are available for ordering through
the Compliance Label Ordering Portal.

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