Safety Recall 72L4 / Driver’s Seat Frame Bolts – 2020 Audi Q3

October 19, 2020 NHTSA CAMPAIGN NUMBER: 20V644000

Incorrectly Bolted Driver’s Seat Frame

The incorrect bolt connection could fail, increasing the risk of injury in the event of a crash.

 

NHTSA Campaign Number: 20V644

Manufacturer Volkswagen Group of America, Inc.

Components SEATS

Potential Number of Units Affected 1

 

Summary

Volkswagen Group of America, Inc. (Audi) is recalling one 2020 Audi Q3 vehicle. The driver’s seat frame may have incorrectly been bolted to the seat rail.

 

Remedy

Audi will notify owners, and dealers will inspect the bolt connection and, as necessary, replace the seat structure, free of charge. The recall began November 10, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi’s number for this recall is 72L4.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Audi has a Recall

 


Problem Description

The driver’s seat frame may not have been bolted to the seat rail correctly. In the event of a crash, the bolted connection could possibly fail, leading to an increased risk of injury in a crash.

 

Corrective Action

Inspect driver seat bolt torque and, if necessary, replace the seat frame.

 

Precautions

If this condition is present in the vehicle, the driver may notice that the driver’s seat wobbles while the vehicle is in motion. Should this occur, owners are advised to contact an authorized Audi dealer without delay to have the vehicle inspected/repaired.

 

Code Visibility

On or about November 04, 2020, the campaign code was applied to affected vehicles.

 

Owner Notification

Owner notification took place in November 2020. Owner letter examples are included in this bulletin for your reference.

 



1 Affected Product

Vehicle

MAKEMODELYEAR
AUDIQ32020

 


8 Associated Documents

ISSUED Owner Notification Letter(Part 577) – 72L4 Audi Customer

RCONL-20V644-8679.pdf 141.469KB

 


Remedy Instructions and TSB

RCRIT-20V644-7548.pdf 735.072KB

 


Defect Notice 573 Report

RCLRPT-20V644-5330.PDF 214.449KB

 


Recall Acknowledgement

RCAK-20V644-1319.pdf 288.846KB

 


Remedy Instructions and TSB

RCRIT-20V644-6412.pdf 734.482KB

 


ISSUED Owner Notification Letter(Part 577) – Audi Customer

RCONL-20V644-2740.pdf 141.469KB

 


Manufacturer Notices(to Dealers,etc) – Audi Date: November 03, 2020 Repair Available – Safety Recall 72L4 / Driver’s Seat Frame Bolts

RCMN-20V644-6793.pdf 198.625KB

 


Recall Quarterly Report #1, 2020-4

RCLQRT-20V644-2489.PDF 211.152KB

 


Latest Recalls Documents

 


 

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