Compliance Recall 44R2 Tire Pressure Monitoring System (TPMS) Wheel Sensors – 2021 Volkswagen Arteon

SEOCONTENT-START

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
May 2021 44R2 Page 1 of 9
Compliance Recall – USA
Code: 44R2
Subject Tire Pressure Monitoring System (TPMS) Wheel Sensors
Release Date May 25, 2021
Affected Vehicles Country Beginning
Model Year
Ending
Model Year Vehicle Vehicle
Count
USA 2021 2021 ARTEON 149
Check Campaigns/Actions screen in ELSA on the day of repair to verify that a VIN qualifies for repair under this
action. ELSA is the only valid campaign inquiry & verification source.
 Campaign status must show “open.”
 If ELSA shows other open action(s), inform your customer so that the work can also be completed at
the same time the vehicle is in the workshop for this campaign.
Problem Description It is possible that incorrectly calibrated Tire Pressure Monitoring System (TPMS) sensors were
installed on affected vehicles. If incorrectly calibrated TPMS sensors are present, the TPMS
system may not be able to detect the position of each wheel sensor after a tire rotation (i.e.:
wheels/tires moved from rear to front) and may misidentify a tire with low air pressure, increasing
the risk of a crash. This issue can also make the TPMS non-compliant with FMVSS 138, Tire
Pressure Monitoring System.
Corrective Action Install a repair kit containing new TPMS sensors.
Precautions If a loss of tire pressure occurs, it is possible that the TPMS system will not correctly identify the
position of that tire. However, in a situation where a tire pressure loss is detected, the driver will
still be alerted to the condition by a telltale in the instrument cluster. According to the information
in the owner’s manual, if the tire pressure warning telltale illuminates, all tire pressures should
be checked.
Code Visibility On or about May 25, 2021 the campaign code will be applied to affected vehicles.
Owner Notification Owner notification will take place in May 2021. Owner letter examples are included in this bulletin
for your reference.
Additional Information Please alert everyone in your dealership about this action, including Sales, Service, Parts
and Accounting personnel. Contact Warranty if you have any questions.
IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new
motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered
by this notification under a sale or lease until the defect or noncompliance is remedied. By
law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply
with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to
motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in
their inventory which are involved in a safety or compliance recall until the defect has been
remedied.
Dealers must ensure that every affected inventory vehicle has this campaign completed before
delivery to consumers.
Fill out and affix Campaign Completion Label (CAMP 010 000) after work is complete.
Labels can be ordered at no cost via the Compliance Label Ordering portal at www.vwhub.com.
The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures
are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether
this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
May 2021 44R2 Page 2 of 9
Parts Information
Parts Control Type:
VIN to Order
If parts are needed to support a vehicle repair:
 US Dealers – use AVA
Initial Allocation:
NO
There will be no parts allocation. Please reference the Repair Projection Tool (below)
to view your potential VIN population.
Repair Projection Tool:
(right click to open)
Criteria Quantity Part Number P.O.C. Part Description Ordering Method
01 1 5Q0-998-270-D REPAIR KIT VIN to Order
NOTE
The specified part numbers reflect the status at the start of this action. Interim updates made in ETKA can cause a
listed part number to become unavailable. In this case, the new part number specified in ETKA should be used.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
May 2021 44R2 Page 3 of 9
Claim Entry Instructions
The labor times listed here may differ from the labor operations and labor times listed in ELSA.
After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated
elsewhere. Attach the ELSA screen print showing action open on the day of repair to the repair order.
If customer refused campaign work:
 U.S. dealers: Submit request via WISE under the Campaigns/Update/Recall Closure option.
Service Number 44R2
Damage Code 0099
Parts Vendor Code WWO
Claim Type Sold vehicle: 7 10
Unsold vehicle: 7 90
Causal Indicator Mark REPAIR KIT* as causal part
Vehicle Wash/Loaner Do not claim wash/loaner under this action
U.S.A.: Loaner/rental coverage cannot be claimed under this action. However,
loaner/rental may be covered under the Alternate Transportation Program. Please refer
to the Volkswagen Warranty Policy and Procedures Manual for loaner claims
information and reimbursement details.
Criteria I.D. 01
LABOR
Labor Op Time Units Description
4432 55 99 150 Replace TPMS sensors
PARTS
Quantity Part Number Description
1.00 5Q0998270D REPAIR KIT*
Outside Material
Quantity Part Number Max. Dollar Amount
As Required BALANCEWEIGHTS $20.00
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
May 2021 44R2 Page 4 of 9
Customer Letter Example (USA)

This notice applies to your vehicle: ,
NHTSA: 21V274
Subject: Compliance Recall 44R2 – Tire Pressure Monitoring System (TPMS) Wheel Sensors
Dear Volkswagen Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Volkswagen has
decided that certain 2021 model year Volkswagen Arteon vehicles fail to conform to Federal Motor Vehicle Safety
Standard (FMVSS) No. 138, Tire Pressure Monitoring System. Our records show that you are the owner of a vehicle
affected by this action.
What is the issue? It is possible that incorrectly calibrated Tire Pressure Monitoring System (TPMS) sensors
were installed on affected vehicles. If incorrectly calibrated TPMS sensors are present,
the TPMS system may not be able to detect the position of each wheel sensor after a
tire rotation (i.e.: wheels/tires moved from rear to front) and may misidentify a tire with
low air pressure, increasing the risk of a crash. This issue can also make the TPMS noncompliant
with FMVSS 138, Tire Pressure Monitoring System.
What will we do? To correct this noncompliance, your authorized Volkswagen dealer will install a repair kit
containing new TPMS sensors. This work will take about two hours to complete and will
be performed for you free of charge. Please keep in mind that your dealer may need
additional time for the preparation of the repair, as well as to accommodate their daily
workshop schedule.
What should you do? Please contact your authorized Volkswagen dealer without delay to schedule this recall
repair. To set up an appointment online, please visit www.vw.com/find-a-dealer.
Precautions you should
take
If a loss of tire pressure occurs, it is possible that the TPMS system will not correctly
identify the position of that tire. However, in a situation where a tire pressure loss is
detected, the driver will still be alerted to the condition by a telltale in the instrument
cluster. According to the information in the owner’s manual, if the tire pressure warning
telltale illuminates, all tire pressures should be checked. See your vehicle owner’s
manual for more information on the TPMS system.
Lease vehicles and
address changes
If you are the lessor and registered owner of the vehicle identified in this action, the law
requires you to forward this letter immediately via first-class mail to the lessee within ten
(10) days of receipt. If you have changed your address or sold the vehicle, please fill out
the enclosed prepaid Owner Reply card and mail it to us so we can update our records.
Can we assist you
further?
If your authorized Volkswagen dealer fails or is unable to complete this work free of
charge within a reasonable time, or if you should have any questions about this
communication, please reach out to us using your preferred method of communication
at www.vw.com/contact or by calling us at 800-893-5298.
Checking your vehicle
for open Recalls and
Service Campaigns
To check your vehicle’s eligibility for repair under this or any other recall/service
campaign, please visit www.vw.com/owners/recalls and enter your Vehicle Identification
Number (VIN) into the Recall/Service Campaign Lookup tool.
If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic
Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety
Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your
safety and continued satisfaction with your vehicle.
Sincerely,
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
May 2021 44R2 Page 5 of 9
Volkswagen Customer Protection
Repair Overview
 Replace TPMS sensor on all four wheels.
NOTE
 These repair instructions may differ from the labor operations and labor times listed in ELSA.
 Damages resulting from improper repair or failure to follow these work instructions are the dealer’s
responsibility and are not eligible for reimbursement under this action.
 This procedure must be read in its entirety prior to performing the repair.
 Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not
identically match all affected vehicles.
 Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.
 When working during extreme temperatures, it is recommended that the vehicle be allowed to acclimate
inside the shop to avoid temperature-related component damage/breakage.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
May 2021 44R2 Page 6 of 9
Repair Instruction
Section A – Check for Previous Repair
TIP
If Campaign Completion label is present, no further work is required.
 Enter the VIN in Elsa and proceed to the
“Campaign/Action” screen.
TIP
On the date of repair, print this screen and keep a
copy with the repair order.
 Confirm the Campaign/Action is open . If the status is closed, no further work is
required.
 Note the Applicable Criteria ID for
use in determining the correct work to be done
and corresponding parts associated.
CRITICAL REPAIR STEP
STOP!
If multiple software update Campaign/Actions are
open, they must be performed in order of the Start
date . The oldest should be performed
first.
 All Safety Recalls must be completed prior
to completing this campaign.
 Proceed to Section B.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
May 2021 44R2 Page 7 of 9
Section B – Repair Procedure
 The TPMS sensor must be replaced on each
wheel.
 The TPMS sensor on the spare tire does not
have to be replaced.
 Only the sensors on factory installed wheels
require replacement.
 Remove the tire from the wheel in accordance
to your dealership’s tire changing equipment.
 Follow all necessary safety guidelines in
accordance to your dealership’s tire changing
and wheel balancer equipment.
 Mark the installation position of the tire on the
wheel.
 Dismount the tire.
 Remove nut <1>.
 Remove TPMS sensor <2>.
 Clean the valve hole.
 Install square head bolt <1> into TPMS sensor
<2>.
 Screw valve stem <3> onto bolt <1> hand
tight.
 A 2 mm drill bit (or equivalent) can be inserted
into hole when tightening valve stem <3>.
 Ensure the hole is facing outward once
assembly of the TPMS sensor is complete.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
May 2021 44R2 Page 8 of 9
 Install TPMS assembly into the valve hole.
 When installing the TPMS sensor:
o Ensure the seal is fully seated in the
valve hole.
o Ensure the leading and trailing edges
of the sensor are not touching the
wheel.
o Adjust the angle of the valve stem to
the TPMS sensor as needed.
 Counterhold the valve stem using the 2 mm
drill bit (or equivalent).
 Install nut <1> and torque to 4 Nm.
 Do not overtighten!!
 The TPMS sensor <2> must not have any play
when installed.
 Remount and balance the tire.
 Inflate tires according to the “Tire and Loading
Information” label located on the B-pillar.
 Reinstall the wheel and torque lug bolts to 140
Nm.
NOTE
The wheel electronics automatically adapts within
10 minutes driving time and a speed of > 35 km/h.
Proceed to Section C.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
May 2021 44R2 Page 9 of 9
Section C – Campaign Completion Label
Install Campaign Completion Label
 Fill out and affix Campaign Completion
Label, part number CAMP 010 000, next to
the vehicle emission control information
label.
TIP
Ensure Campaign Completion Label does not cover
any existing label(s).
Proceed to Section D
Section D – Parts Return/Disposal
Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local
requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP) for U.S. and
the Part Destruction and Core Disposition Report for Canada.

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VOLKSWAGEN DEALER COMMUNICATION – USA
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Volkswagen Public Relations.
Volkswagen Customer Protection 44R2_DLR_ADV
Advance Notice – Compliance Recall 44R2 / Tire Pressure Monitoring System (TPMS)
Wheel Sensors
This notice is for:  Dealer Principal
 General Manager
 Sales Managers
 Service Manager
 Parts Manager
 Service Consultant
 Warranty Administrator
 Technicians
Date: May 04, 2021
Issue: It is possible that incorrectly calibrated Tire Pressure Monitoring System (TPMS) sensors
were installed on affected vehicles. If an incorrectly calibrated TPMS sensors are
present, the TPMS system may not be able to detect the position of each wheel sensor
after a tire rotation (ie: wheels/tires moved from rear to front). This can make the TPMS
non-compliant with FMVSS 138, Tire Pressure Monitoring System.
Precautions: If a loss of tire pressure occurs, it is possible that the TPMS system will not correctly
identify the position of that tire. However, in a situation where a tire pressure loss is
detected, the driver will still be alerted to the condition by a telltale in the instrument
cluster. According to the information in the owner’s manual, if the tire pressure warning
telltale illumiates, all tire pressures should be checked.
Repair:  REPAIR NOT YET AVAILABLE
 Check daily campaign open inventory report or OMD for affected vehicles in
inventory.
Affected Vehicles Country Beginning
Model Year
Ending
Model Year Vehicle Vehicle
Count
USA 2021 2021 ARTEON 149
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions
screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid
campaign inquiry & verification source.
Notes: IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new
motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by
this notification under a sale or lease until the defect or noncompliance is remedied. By law,
dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an
applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor
vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in
their inventory which are involved in a safety or compliance recall until the defect has been
remedied.
-END OF MESSAGE

*************************************************************************************************************************

VOLKSWAGEN DEALER COMMUNICATION
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Volkswagen Public Relations.
Volkswagen Customer Protection 44R2_DLR_LAUNCH
Repair Available – Compliance Recall 44R2 / Tire Pressure Monitoring System (TPMS)
Wheel Sensors
This notice is for:  Dealer Principal
 General Manager
 Sales Managers
 Service Manager
 Parts Manager
 Service Consultant
 Warranty Administrator
 Technicians
Date: May 24, 2021
Issue: It is possible that incorrectly calibrated Tire Pressure Monitoring System (TPMS) sensors
were installed on affected vehicles. If incorrectly calibrated TPMS sensors are present,
the TPMS system may not be able to detect the position of each wheel sensor after a tire
rotation (i.e.: wheels/tires moved from rear to front) and may misidentify a tire with low air
pressure, increasing the risk of a crash. This issue can also make the TPMS noncompliant
with FMVSS 138, Tire Pressure Monitoring System.
Precautions: If a loss of tire pressure occurs, it is possible that the TPMS system will not correctly
identify the position of that tire. However, in a situation where a tire pressure loss is
detected, the driver will still be alerted to the condition by a telltale in the instrument
cluster. According to the information in the owner’s manual, if the tire pressure warning
telltale illumiates, all tire pressures should be checked.
Repair:  REPAIR AVAILABLE – May 25, 2021 / Install TPMS repair kit containing new TPMS
sensors.
 See ELSA/ServiceNet for complete repair & claiming instructions
 Check both the daily Campaign Open Inventory report and OMD for affected
vehicles in inventory. Verify OPEN status in ELSA on the day of repair.
 Repair every affected inventory vehicle before delivery to consumers.
Parts Department: There will be no parts allocation. Please reference the Repair Projection Tool in the
campaign circular to view your potential VIN population.
Affected Vehicles Country Beginning
Model Year
Ending
Model Year Vehicle Vehicle
Count
USA 2021 2021 ARTEON 149
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions
screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid
campaign inquiry & verification source.
Notes:  Schedule owner repairs immediately
 Owner mailing – May 2021
U.S.A.: Loaner/rental coverage cannot be claimed under this action. However,
loaner/rental may be covered under the Alternate Transportation Program. Please refer
to the Volkswagen Warranty Policy and Procedures Manual for loaner claims information
and reimbursement details.
IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new
motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by
this notification under a sale or lease until the defect or noncompliance is remedied. By law,
dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an
applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor
vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in
their inventory which are involved in a safety or compliance recall until the defect has been
remedied.
-END OF MESSAGE

*************************************************************************************************************************

Form No. F_3.4_AHQ-GQO-CP-C_060 Rev.3.0 44R2 USA
IMPORTANT SAFETY RECALL
Volkswagen of America, Inc.
3800 Hamlin Road
Auburn Hills, MI 48326

This notice applies to your vehicle: ,
NHTSA: 21V274
Subject: Compliance Recall 44R2 – Tire Pressure Monitoring System (TPMS) Wheel Sensors
Dear Volkswagen Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Volkswagen has decided that certain 2021 model year Volkswagen Arteon vehicles fail to conform to
Federal Motor Vehicle Safety Standard (FMVSS) No. 138, Tire Pressure Monitoring System. Our
records show that you are the owner of a vehicle affected by this action.
What is the issue? It is possible that incorrectly calibrated Tire Pressure Monitoring System
(TPMS) sensors were installed on affected vehicles. If incorrectly calibrated
TPMS sensors are present, the TPMS system may not be able to detect the
position of each wheel sensor after a tire rotation (i.e.: wheels/tires moved
from rear to front) and may misidentify a tire with low air pressure, increasing
the risk of a crash. This issue can also make the TPMS non-compliant with
FMVSS 138, Tire Pressure Monitoring System.
What will we do? To correct this noncompliance, your authorized Volkswagen dealer will install
a TPMS repair kit. This work will take about two hours to complete and will
be performed for you free of charge. Please keep in mind that your dealer
may need additional time for the preparation of the repair, as well as to
accommodate their daily workshop schedule.
What should you do? Please contact your authorized Volkswagen dealer without delay to schedule
this recall repair. To set up an appointment online, please visit
www.vw.com/find-a-dealer.
Precautions you should
take
If a loss of tire pressure occurs, it is possible that the TPMS system will not
correctly identify the position of that tire. However, in a situation where a tire
pressure loss is detected, the driver will still be alerted to the condition by a
telltale in the instrument cluster. According to the information in the owner’s
manual, if the tire pressure warning telltale illuminates, all tire pressures
should be checked. See your vehicle owner’s manual for more information
on the TPMS system.
Lease vehicles and
address changes
If you are the lessor and registered owner of the vehicle identified in this
action, the law requires you to forward this letter immediately via first-class
mail to the lessee within ten (10) days of receipt. If you have changed your
address or sold the vehicle, please fill out the enclosed prepaid Owner Reply
Form No. F_3.4_AHQ-GQO-CP-C_060 Rev.3.0 44R2 USA
IMPORTANT SAFETY RECALL
card and mail it to us so we can update our records.
Can we assist you
further?
If your authorized Volkswagen dealer fails or is unable to complete this work
free of charge within a reasonable time, or if you should have any questions
about this communication, please reach out to us using your preferred
method of communication at www.vw.com/contact or by calling us at 800-
893-5298.
Checking your vehicle
for open Recalls and
Service Campaigns
To check your vehicle’s eligibility for repair under this or any other
recall/service campaign, please visit www.vw.com/owners/recalls and enter
your Vehicle Identification Number (VIN) into the Recall/Service Campaign
Lookup tool.
If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National
Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call
the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to
https://www.safercar.gov.
We apologize for any inconvenience this matter may cause; however we are taking this action to help
ensure your safety and continued satisfaction with your vehicle.
Sincerely,
Volkswagen Customer Protection

SEOCONTENT-END