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April 26, 2021 NHTSA CAMPAIGN NUMBER: 21V295000
A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
NHTSA Campaign Number: 21V295
Manufacturer Volkswagen Group of America, Inc.
Components
Potential Number of Units Affected 40,993
Summary
Volkswagen Group of America, Inc. (Audi
) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi
S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Remedy
Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi
’s number for this recall is 42L1.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Audi has a Recall
Issue:
Due to stress corrosion cracking on lock nuts of particular production batches, the nut of the excentric bolt on the trailing arm of the rear axle may break which may cause alterations in the wheel alignment of the rear axle. This could be noticed by a steering wheel misalignment when driving straight ahead or by the vehicle pulling to one side when braking or accelerating. It cannot be ruled out that the rear axle could suddenly and uncontrollably move in the wrong direction at higher speeds. This can lead to a loss of vehicle control and a crash without warning.
Precautions
If this condition is present in the vehicle, the driver may notice a steering wheel misalignment when driving straight ahead or the vehicle pulling to one side when braking or accelerating.
Should this occur, owners are advised to contact an authorized Audi dealer without delay and make arrangements to have the vehicle inspected/repaired.
Repair:
REPAIR AVAILABLE โ May 28, 2021 – REPAIR DESCRIPTION
See ELSA/ServiceNet for complete repair & claiming instructions
Check daily campaign open inventory report or OMD for affected vehicles in inventory
Repair every affected inventory vehicle before delivery to consumers.
Affected Vehicles
Country | Beginning Model Year | Ending Model Year | Vehicle | Vehicle Count |
USA | 2020 | 2021 | A4 ALLROAD | 442 |
USA | 2020 | 2021 | A4 SEDAN | 5,097 |
USA | 2020 | 2021 | A5 CABRIOLET | 433 |
USA | 2020 | 2021 | A5 COUPE | 469 |
USA | 2019 | 2021 | A5 SPORTBACK | 2,148 |
USA | 2020 | 2021 | A6 ALLROAD | 371 |
USA | 2020 | 2021 | A6 SEDAN | 2,760 |
USA | 2020 | 2021 | A7 | 254 |
USA | 2020 | 2021 | A8 | 282 |
USA | 2020 | 2021 | Q5 | 19,246 |
USA | 2021 | 2021 | Q5 SPORTBACK | 3 |
USA | 2021 | 2021 | Q7 | 2,727 |
USA | 2021 | 2021 | Q8 | 1,156 |
USA | 2019 | 2021 | RS5 COUPE | 76 |
USA | 2019 | 2021 | RS5 SPORTBACK | 157 |
USA | 2021 | 2021 | RS6 AVANT | 176 |
USA | 2021 | 2021 | RS7 | 270 |
USA | 2021 | 2021 | RS Q8 | 116 |
USA | 2020 | 2021 | S4 SEDAN | 498 |
USA | 2020 | 2021 | S5 CABRIOLET | 142 |
USA | 2020 | 2021 | S5 COUPE | 129 |
USA | 2019 | 2021 | S5 SPORTBACK | 839 |
USA | 2020 | 2021 | S6 SEDAN | 293 |
USA | 2020 | 2021 | S7 | 167 |
USA | 2020 | 2021 | S8 | 90 |
USA | 2020 | 2021 | SQ5 | 2,649 |
USA | 2021 | 2021 | SQ5 SPORTBACK | 3 |
CAN | 2020 | 2021 | A4 ALLROAD | 62 |
CAN | 2020 | 2021 | A4 SEDAN | 842 |
CAN | 2020 | 2020 | A5 CABRIOLET | 24 |
CAN | 2020 | 2020 | A5 COUPE | 52 |
CAN | 2019 | 2021 | A5 SPORTBACK | 403 |
CAN | 2020 | 2021 | A6 ALLROAD | 28 |
CAN | 2020 | 2021 | A6 SEDAN | 44 |
CAN | 2020 | 2021 | A7 | 18 |
CAN | 2020 | 2021 | A8 | 5 |
CAN | 2020 | 2021 | Q5 | 2,745 |
CAN | 2021 | 2021 | Q5 SPORTBACK | 1 |
CAN | 2021 | 2021 | Q7 | 132 |
CAN | 2021 | 2021 | Q8 | 113 |
CAN | 2019 | 2021 | RS5 COUPE | 21 |
CAN | 2021 | 2021 | RS5 SPORTBACK | 10 |
CAN | 2021 | 2021 | RS6 AVANT | 37 |
CAN | 2021 | 2021 | RS7 | 23 |
CAN | 2021 | 2021 | RS Q8 | 41 |
CAN | 2020 | 2021 | S4 SEDAN | 85 |
CAN | 2020 | 2021 | S5 CABRIOLET | 20 |
CAN | 2020 | 2021 | S5 COUPE | 75 |
CAN | 2020 | 2021 | S5 SPORTBACK | 265 |
CAN | 2020 | 2021 | S6 SEDAN | 23 |
CAN | 2020 | 2021 | S7 | 12 |
CAN | 2020 | 2021 | S8 | 8 |
CAN | 2020 | 2021 | SQ5 | 306 |
CAN | 2021 | 2021 | SQ5 SPORTBACK | 1 |
Problem Description
Due to stress corrosion cracking on lock nuts of particular production batches, the nut of the eccentric bolt on the trailing arm of the rear axle may break which may cause alterations in the wheel alignment of the rear axle. This could be noticed by a steering wheel misalignment when driving straight ahead or by the vehicle pulling to one side when braking or accelerating.
It cannot be ruled out that the rear axle could suddenly and uncontrollably move in the wrong direction at higher speeds. This can lead to a loss of vehicle control and a crash without warning.
Corrective Action
The affected lock nut will be replaced. If the screw connection is already damaged, it will be replaced completely.
Precautions
If this condition is present in the vehicle, the driver may notice a steering wheel misalignment when driving straight ahead or the vehicle pulling to one side when braking or accelerating. Should this occur, owners are advised to contact an authorized Audi dealer without delay and make arrangements to have the vehicle inspected/repaired.
Code Visibility
On or about May 28, 2021, the campaign code was applied to affected vehicles.
Owner Notification
Owner notification will take place in June 2021. Owner letter examples are included in this bulletin for your reference.
Repair Overview
A4 and A5 variants: Replace left and right control arm nuts at the connection to the subframe.
All other models: Replace left and right control arm nuts at the subframe and at the wheel bearing housing.
SEOCONTENT-START
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by โdo-it-yourselfers,โ and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. ๏ฃ2021 Audi
of America, Inc. and Audi
Canada. All Rights Reserved.
June 2021 โ Audi Customer Protection 42L1 Page 1 of 1
42L1 Campaign Tip
Wind Deflector Pins
This notice is for:
๏ผ Dealer Principal
๏ผ Sales Manager
๏ผ Service Manager
๏ผ Parts Manager
๏ผ Warranty Administrator
๏ผ Technicians
Date June 17, 2021
Issue Wind deflector retaining pins are damaged when removing the wind deflector
Resolution Observe the following to avoid permanently damaging the wind deflect retaining pins:
๏ท Do not use excessive force when attempting to pull
out locking pin <1> from the front side of the lower
wind deflector.
๏ท If the locking pin cannot be easily pulled out, the
entire pin can be driven out from the back side (rear
of lower control arm) with light force from a hammer.
๏ท Once the entire pin is removed, the center locking
pin can be pressed out into the correct installation
position, and the pin can be reused.
Additional
Information
IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of Federal law for a dealer to deliver a new motor vehicle
or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a
sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery
for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard
or that contains a defect relating to motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their
inventory which are involved in a safety or compliance recall until the defect has been remedied.
****************************************************************************************************
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by โdo-it-yourselfers,โ and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. ๏ฃ2021 Audi
of America, Inc. and Audi
Canada. All Rights Reserved.
November 2021 42L1 Page 1 of 16
Safety Recall
Code: 42L1 REVISION
Subject Rear Axle Trailing Arm Lock Nut
Release Date November 24, 2021
REVISION SUMMARY On November 19, 2021, vehicles showing this recall open in ELSA were assigned
new criteria as shown in the chart below.
New Criteria Original Criteria
01 F5, 8W
02 FY, 4A, 4K, Q7, Q8 or A8
Parts information, claiming and work instructions in this circular have been
updated accordingly.
Affected Vehicles Country Beginning
Model Year
Ending Model
Year Vehicle Vehicle
Count
USA 2020 2021 A4 ALLROAD 442
USA 2020 2021 A4 SEDAN 5,097
USA 2020 2021 A5 CABRIOLET 433
USA 2020 2021 A5 COUPE 469
USA 2019 2021 A5 SPORTBACK 2,148
USA 2020 2021 A6 ALLROAD 371
USA 2020 2021 A6 SEDAN 2,760
USA 2020 2021 A7 254
USA 2020 2021 A8 282
USA 2020 2021 Q5 19,246
USA 2021 2021 Q5 SPORTBACK 3
USA 2021 2021 Q7 2,727
USA 2021 2021 Q8 1,156
USA 2019 2021 RS5 COUPE 76
USA 2019 2021 RS5 SPORTBACK 157
USA 2021 2021 RS6 AVANT 176
USA 2021 2021 RS7 270
USA 2021 2021 RS Q8 116
USA 2020 2021 S4 SEDAN 498
USA 2020 2021 S5 CABRIOLET 142
USA 2020 2021 S5 COUPE 129
USA 2019 2021 S5 SPORTBACK 839
USA 2020 2021 S6 SEDAN 293
USA 2020 2021 S7 167
The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures
are not intended to be attempted by โdo-it-yourselfers,โ and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether
this information applies, contact an authorized Audi dealer. ๏ฃ2021 Audi
Group of America, Inc. and Audi
Canada. All Rights Reserved.
November 2021 42L1 Page 2 of 16
USA 2020 2021 S8 90
USA 2020 2021 SQ5 2,649
USA 2021 2021 SQ5 SPORTBACK 3
CAN 2020 2021 A4 ALLROAD 62
CAN 2020 2021 A4 SEDAN 842
CAN 2020 2020 A5 CABRIOLET 24
CAN 2020 2020 A5 COUPE 52
CAN 2019 2021 A5 SPORTBACK 403
CAN 2020 2021 A6 ALLROAD 28
CAN 2020 2021 A6 SEDAN 44
CAN 2020 2021 A7 18
CAN 2020 2021 A8 5
CAN 2020 2021 Q5 2,745
CAN 2021 2021 Q5 SPORTBACK 1
CAN 2021 2021 Q7 132
CAN 2021 2021 Q8 113
CAN 2019 2021 RS5 COUPE 21
CAN 2021 2021 RS5 SPORTBACK 10
CAN 2021 2021 RS6 AVANT 37
CAN 2021 2021 RS7 23
CAN 2021 2021 RS Q8 41
CAN 2020 2021 S4 SEDAN 85
CAN 2020 2021 S5 CABRIOLET 20
CAN 2020 2021 S5 COUPE 75
CAN 2020 2021 S5 SPORTBACK 265
CAN 2020 2021 S6 SEDAN 23
CAN 2020 2021 S7 12
CAN 2020 2021 S8 8
CAN 2020 2021 SQ5 306
CAN 2021 2021 SQ5 SPORTBACK 1
Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this
action. Elsa is the only valid campaign inquiry & verification source.
๏ผ Campaign status must show โopen.โ
๏ผ If Elsa shows other open action(s), inform your customer so that the work can also be completed at
the same time the vehicle is in the workshop for this campaign.
Problem Description Due to stress corrosion cracking on lock nuts of particular production batches, the nut of the
eccentric bolt on the trailing arm of the rear axle may break which may cause alterations in the
wheel alignment of the rear axle. This could be noticed by a steering wheel misalignment when
driving straight ahead or by the vehicle pulling to one side when braking or accelerating.
It cannot be ruled out that the rear axle could suddenly and uncontrollably move in the wrong
direction at higher speeds. This can lead to a loss of vehicle control and a crash without warning.
Corrective Action The affected lock nut will be replaced. If the screw connection is already damaged, it will be
replaced completely.
Precautions If this condition is present in the vehicle, the driver may notice a steering wheel misalignment
when driving straight ahead or the vehicle pulling to one side when braking or accelerating.
The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures
are not intended to be attempted by โdo-it-yourselfers,โ and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether
this information applies, contact an authorized Audi dealer. ๏ฃ2021 Audi
Group of America, Inc. and Audi
Canada. All Rights Reserved.
November 2021 42L1 Page 3 of 16
Should this occur, owners are advised to contact an authorized Audi dealer without delay and
make arrangements to have the vehicle inspected/repaired.
Code Visibility
On or about May 28, 2021, the campaign code was applied to affected vehicles.
Owner Notification Owner notification will take place in June 2021. Owner letter examples are included in this
bulletin for your reference.
Additional Information Please alert everyone in your dealership about this action, including Sales, Service, Parts
and Accounting personnel. Contact Warranty if you have any questions.
IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new
motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered
by this notification under a sale or lease until the defect or noncompliance is remedied. By
law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply
with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to
motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles
in their inventory which are involved in a safety or compliance recall until the defect has been
remedied.
Dealers must ensure that every affected inventory vehicle has this campaign completed before
delivery to consumers.
The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures
are not intended to be attempted by โdo-it-yourselfers,โ and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether
this information applies, contact an authorized Audi dealer. ๏ฃ2021 Audi
Group of America, Inc. and Audi
Canada. All Rights Reserved.
November 2021 42L1 Page 4 of 16
Parts Information
Parts Control Type:
Upper Order Limit
Parts will be managed with a weekly Upper Order Limit. Please see Parts On
Command (POC) for your Upper Order Limit quantity.
Initial Allocation:
YES
Dealers will be sent an initial allocation prior to customer notification. If no initial
allocation was received, please reference the Repair Projection Tool (below) to view
your potential VIN population.
Repair Projection Tool:
(right click to open)
Criteria Quantity Part Number P.O.C. Part Description Ordering Method
02 4
WHT-010-234 FLANGE NUT UOL
01 2
NOTE
The specified part numbers reflect the status at the start of this action. Interim updates made in ETKA can cause a
listed part number to become unavailable. In this case, the new part number specified in ETKA should be used.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by โdo-it-yourselfers,โ and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. ๏ฃ2021 Audi
of America, Inc. and Audi
Canada. All Rights Reserved.
November 2021 42L1 Page 5 of 16
Claim Entry Instructions
The labor times listed here may differ from the labor operations and labor times listed in ELSA.
After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated
elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order.
If customer refused campaign work:
๏ผ U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option.
๏ผ Canada dealers: Upload the repair order [signed by customer] to Audi WIN/Operations/Campaign Closure.
Service Number 42L1
Damage Code 0099
Parts Vendor Code 002
Claim Type Sold vehicle: 7 10
Unsold vehicle: 7 90
Causal Indicator Mark FLANGE NUT* as causal part
Vehicle Wash/Loaner Do not claim wash/loaner under this action
IMPORTANT NOTE
On November 19, 2021, vehicles showing this recall open in ELSA were
assigned new criteria as shown in the chart below. Please enter only the new
criteria on the claim.
New Criteria Original Criteria
01 F5, 8W
02 FY, 4A, 4K, Q7, Q8 or A8
Criteria I.D. 01
LABOR
Labor Op Time Units Description
4211 55 99 120 Replace control arm nuts
PARTS
Quantity Part Number Description
2.00 WHT010234 FLANGE NUT*
Criteria I.D. 02
LABOR
Labor Op Time Units Description
4211 56 99 130 Replace control arm nuts
PARTS
Quantity Part Number Description
4.00 WHT010234 FLANGE NUT*
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by โdo-it-yourselfers,โ and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. ๏ฃ2021 Audi
of America, Inc. and Audi
Canada. All Rights Reserved.
November 2021 42L1 Page 6 of 16
Customer Letter Example (USA)
This notice applies to your vehicle: ,
NHTSA: 21V295
Subject: Safety Recall 42L1 โ Rear Axle Trailing Arm Lock Nut
Dear Audi Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Audi has decided that a
defect, which relates to motor vehicle safety, exists in certain 2019-2021 model year Audi vehicles. Our records show that
you are the owner of a vehicle affected by this action.
What is the issue? Due to stress corrosion cracking on lock nuts of particular production batches, the nut of the
excentric bolt on the trailing arm of the rear axle may break which may cause alterations in the
wheel alignment of the rear axle. This could be noticed by a steering wheel misalignment when
driving straight ahead or by the vehicle pulling to one side when braking or accelerating.
The rear axle could suddenly and uncontrollably move in the wrong direction at higher speeds.
This can lead to a loss of vehicle control and a crash without warning.
What will we do? To correct this defect, your authorized Audi dealer will replace the affected lock nut. If the screw
connection is already damaged, it will be replaced completely. This work will take about an
hour to complete and will be performed for you free of charge. Please keep in mind that your
dealer may need additional time for the preparation of the repair, as well as to
accommodate their daily workshop schedule.
What should you do? Please contact your authorized Audi dealer without delay to schedule this recall repair. For
your convenience, you can also visit www.audiusa.com and click on the โFind a Dealerโ link to
locate a dealer near you and schedule this service.
Precautions you
should take
If this condition is present in the vehicle, the driver may notice a steering wheel
misalignment when driving straight ahead or the vehicle pulling to one side when braking
or accelerating. Should this occur, owners are advised to contact an authorized Audi
dealer without delay and make arrangements to have the vehicle inspected/repaired.
Lease vehicles and
address changes
If you are the lessor and registered owner of the vehicle identified in this action, the law requires
you to forward this letter immediately via first-class mail to the lessee within ten (10) days of
receipt. If you have changed your address or sold the vehicle, please fill out the enclosed
prepaid Owner Reply card and mail it to us so we can update our records.
Can we assist you
further?
If your authorized Audi dealer fails or is unable to complete this work free of charge within a
reasonable time, please contact Audi Customer Experience at 1-800-253-2834 or via our
โContact Usโ page at www.audiusa.com.
Checking your vehicle
for open Recalls and
Service Campaigns
To check your vehicleโs eligibility for repair under this or any other recall/service campaign,
please visit the Recall/Service Campaign Lookup tool at www.audiusa.com and enter your
Vehicle Identification Number (VIN).
If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety
Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-
888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety
and continued satisfaction with your vehicle.
Sincerely,
Audi Customer Protection
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by โdo-it-yourselfers,โ and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. ๏ฃ2021 Audi
of America, Inc. and Audi
Canada. All Rights Reserved.
November 2021 42L1 Page 7 of 16
Customer Letter Example (Canada)
This notice applies to your vehicle: ,
Transport Canada Recall: 2021249
Subject: Safety Recall 42L1 โ Rear Axle Trailing Arm Lock Nut
Dear Audi Owner,
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you
that your vehicle may contain a defect that could affect the safety of a person. Our records show that you are the
owner of a vehicle affected by this action.
What is the issue? Due to stress corrosion cracking on lock nuts of particular production batches, the nut of the
excentric bolt on the trailing arm of the rear axle may break which may cause alterations in the
wheel alignment of the rear axle. This could be noticed by a steering wheel misalignment when
driving straight ahead or by the vehicle pulling to one side when braking or accelerating.
It cannot be ruled out that the rear axle could suddenly and uncontrollably move in the wrong
direction at higher speeds. This can lead to a loss of vehicle control and a crash without warning.
What will we do? To correct this defect, your authorized Audi dealer will replace the affected lock nut. If the screw
connection is already damaged, it will be replaced completely. This work will take about an
hour to complete and will be performed for you free of charge. Please keep in mind that your
dealer may need additional time for the preparation of the repair, as well as to
accommodate their daily workshop schedule.
What should you do? Please contact your authorized Audi dealer without delay to schedule this recall repair.
Precautions you
should take
If this condition is present in the vehicle, the driver may notice a steering wheel
misalignment when driving straight ahead or the vehicle pulling to one side when braking
or accelerating. Should this occur, owners are advised to contact an authorized Audi
dealer without delay and make arrangements to have the vehicle inspected/repaired.
Lease vehicles and
address changes
If you are the lessor and registered owner of the vehicle identified in this letter, you shall
forward this letter (and any subsequent notice, if applicable) to the lessee within ten (10)
days of receipt. If you have changed your address or sold the vehicle identified in this
letter, please fill out the enclosed prepaid Owner Reply Card and mail it to us so we can
update our records.
Can we assist you
further?
If your authorized Audi dealer fails or is unable to complete this work free of charge within
a reasonable time, please contact Audi Customer Relations Monday through Friday from
8AM to 8PM EST at 1-800-822-2834 or via our โContact Audi Canadaโ page at
www.audi.ca.
We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your
safety and continued satisfaction with your vehicle.
Sincerely,
Audi Customer Protection
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by โdo-it-yourselfers,โ and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. ๏ฃ2021 Audi
of America, Inc. and Audi
Canada. All Rights Reserved.
November 2021 42L1 Page 8 of 16
Repair Overview
Repair Overview
๏ท A4 and A5 variants: Replace left and right
control arm nuts at the connection to the
subframe.
๏ท All other models: Replace left and right control
arm nuts at the subframe and at the wheel
bearing housing.
NOTE
๏ท These repair instructions may differ from the labor operations and labor times listed in ELSA.
๏ท Damages resulting from improper repair or failure to follow these work instructions are the dealerโs
responsibility and are not eligible for reimbursement under this action.
๏ท This procedure must be read in its entirety prior to performing the repair.
๏ท Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not
identically match all affected vehicles.
๏ท Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.
๏ท When working during extreme temperatures, it is recommended that the vehicle be allowed to acclimate
inside the shop to avoid temperature-related component damage/breakage.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by โdo-it-yourselfers,โ and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. ๏ฃ2021 Audi
of America, Inc. and Audi
Canada. All Rights Reserved.
November 2021 42L1 Page 9 of 16
Repair Instruction
Section A – Check for Previous Repair
๏ท Enter the VIN in Elsa and proceed to the
โCampaign/Actionโ screen.
TIP
On the date of repair, print this screen and keep a
copy with the repair order.
๏ท Confirm the Campaign/Action is open . If the status is closed, no further work is
required.
๏ท Note the Applicable Criteria ID for
use in determining the correct work to be done
and corresponding parts associated.
CRITICAL REPAIR STEP
STOP!
If multiple software update Campaign/Actions are
open, they must be performed in order of the Start
date . The oldest should be performed
first.
๏ท All Safety Recalls must be completed prior
to completing this campaign.
Vehicles with Criteria 01:
๏ท Proceed to Section B
Vehicles with Criteria 02:
๏ท Proceed to Section C
NOTE
On November 19, 2021, vehicles showing this recall open in ELSA were assigned
new criteria as shown in the chart below.
New Criteria Original Criteria
01 F5, 8W
02 FY, 4A, 4K, Q7, Q8 or A8
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by โdo-it-yourselfers,โ and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. ๏ฃ2021 Audi
of America, Inc. and Audi
Canada. All Rights Reserved.
November 2021 42L1 Page 10 of 16
Section B โ Repair Procedure for Criteria 01 (replace 2 nuts)
NOTE
All work in this campaign is performed with the
vehicle on the wheel alignment platform.
๏ท Perform an initial wheel alignment
measurement:
o Refer to your Alignment Equipment
Instructions and ELSA Repair Manual:
Repair manual > Chassis >
Suspension, Wheels, Steering > 44
Wheels, Tires, Wheel Alignment
CAUTION
STOP!
๏ท The customer must be informed immediately if
there is an issue with the wheel alignment.
๏ท Incorrect wheel alignment is treated as a preexisting
issue, which occurred prior to the
campaign.
๏ท Therefore, the cost of performing a wheel
alignment will not be covered by this action.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by โdo-it-yourselfers,โ and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. ๏ฃ2021 Audi
of America, Inc. and Audi
Canada. All Rights Reserved.
November 2021 42L1 Page 11 of 16
๏ท The nuts at connection <1> of both rear lower
control arms <2> will be replaced.
CRITICAL REPAIR STEP
STOP!
๏ท When replacing the nut for threaded connection
<1> the camber must be adjusted via the
eccentric threaded connection <1> back to the
same degree of accuracy as the original
camber and toe setting measured during the
initial measurement.
๏ท Tolerance = 2 angular minutes
๏ท Counterhold the bolt and torque the new nut to
140 Nm.
NOTE
It is not normally necessary to adjust the toe setting
directly.
๏ท A record of the measurements (initial and final
measurements) must be archived at the
dealer.
NOTE
The assist systems do not have to be calibrated
since no adjustments have been made to the
suspension.
NOTE
The example illustration shows an RS Q8.
Proceed to Section D
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by โdo-it-yourselfers,โ and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. ๏ฃ2021 Audi
of America, Inc. and Audi
Canada. All Rights Reserved.
November 2021 42L1 Page 12 of 16
Section C โ Repair Procedure for Criteria 02 (replace 4 nuts)
NOTE
All work in this campaign is performed with the
vehicle on the wheel alignment platform.
๏ท Perform an initial wheel alignment
measurement:
o Refer to your Alignment Equipment
Instructions and ELSA Repair Manual:
Repair manual > Chassis >
Suspension, Wheels, Steering > 44
Wheels, Tires, Wheel Alignment
CAUTION
STOP!
๏ท The customer must be informed immediately if
there is an issue with the wheel alignment.
๏ท Incorrect wheel alignment is treated as a preexisting
issue, which occurred prior to the
campaign.
๏ท Therefore, the cost of performing a wheel
alignment will not be covered by this action.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by โdo-it-yourselfers,โ and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. ๏ฃ2021 Audi
of America, Inc. and Audi
Canada. All Rights Reserved.
November 2021 42L1 Page 13 of 16
๏ท If necessary, remove the wind deflectors from
the control arm to access the connections:
o Release the retainers in direction of
and remove the retaining pin
<1>.
o Remove the wind deflector <2> from
the lower control arm.
NOTE
๏ท Do not use excessive force when attempting to
pull out locking pin <1> from the front side of
the lower wind deflector.
๏ท If the locking pin cannot be easily pulled out,
the entire pin can be driven out from the back
side (rear of lower control arm) with light force
from a hammer.
๏ท Once the entire pin is removed, the center
locking pin can be pressed out into the correct
installation position, and the pin can be reused.
๏ท The center mandrel must be in the correct
position before the securing pin can be reused.
๏ท The illustration on the left shows the
preparation of the securing pin for reinstallation.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by โdo-it-yourselfers,โ and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. ๏ฃ2021 Audi
of America, Inc. and Audi
Canada. All Rights Reserved.
November 2021 42L1 Page 14 of 16
CAUTION
STOP!
๏ท The outer nuts <2> on BOTH right and left lower
control arms must both be replaced before
replacing nuts <1>.
๏ท Do not continue on with any other steps until
outer nuts <2> are replaced and torqued to
specification.
๏ท Counterhold the bolt when loosening and
tightening the new nut for connection <2>.
๏ท Torque nut for connection <2> to 130 Nm +
180ยฐ.
NOTE
Contrary to the ELSA repair manual, the bolt at
connection <2> does not require replacement.
CRITICAL REPAIR STEP
STOP!
๏ท When replacing the nut for threaded connection
<1> the camber must be adjusted via the
eccentric threaded connection <1> back to the
same degree of accuracy as the original
camber and toe setting measured during the
initial measurement.
๏ท Tolerance = 2 angular minutes
๏ท Counterhold the bolt and torque the new nut to
140 Nm.
NOTE
It is not normally necessary to adjust the toe setting
directly.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by โdo-it-yourselfers,โ and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. ๏ฃ2021 Audi
of America, Inc. and Audi
Canada. All Rights Reserved.
November 2021 42L1 Page 15 of 16
๏ท A record of the measurements (initial and final
measurements) must be archived at the
dealer.
NOTE
The assist systems do not have to be calibrated
since no adjustments have been made to the
suspension.
NOTE
The example illustration shows an RS Q8.
๏ท Reinstall the wind deflector in the reverse
order of removal, if necessary.
Proceed to Section D
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by โdo-it-yourselfers,โ and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. ๏ฃ2021 Audi
of America, Inc. and Audi
Canada. All Rights Reserved.
November 2021 42L1 Page 16 of 16
Section D โ Campaign Completion Stamp
Item#: AUD4927ENG
-ORItem
# AUD4927FRE
๏ท Once the campaign has been completed,
the technician should stamp the repair
order.
๏ท Stamps are available for ordering through
the Compliance Label Ordering Portal.
๏ท Proceed to Section E
\Section E – Parts Return/Disposal
Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local
requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP) for U.S. and
the Part Destruction and Core Disposition Report for Canada.
***********************************************************************************************
42L1 USA
IMPORTANT SAFETY RECALL
This notice applies to your vehicle: ,
NHTSA: 21V295
Subject: Safety Recall 42L1 โ Rear Axle Trailing Arm Lock Nut
Dear Audi Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Audi has decided that a defect, which relates to motor vehicle safety, exists in certain 2019-
2021 model year Audi vehicles. Our records show that you are the owner of a vehicle affected
by this action.
What is the issue? Due to stress corrosion cracking on lock nuts of particular production
batches, the nut of the excentric bolt on the trailing arm of the rear axle
may break which may cause alterations in the wheel alignment of the
rear axle. This could be noticed by a steering wheel misalignment when
driving straight ahead or by the vehicle pulling to one side when braking
or accelerating.
The rear axle could suddenly and uncontrollably move in the wrong
direction at higher speeds. This can lead to a loss of vehicle control and
a crash without warning.
What will we do? To correct this defect, your authorized Audi dealer will replace the
affected lock nut. If the screw connection is already damaged, it will be
replaced completely. This work will take about an hour to complete and
will be performed for you free of charge. Please keep in mind that your
dealer may need additional time for the preparation of the repair, as well
as to accommodate their daily workshop schedule.
What should you do? Please contact your authorized Audi dealer without delay to schedule
this recall repair. For your convenience, you can also visit
www.audiusa.com and click on the โFind a Dealerโ link to locate a
dealer near you and schedule this service.
Precautions you
should take
If this condition is present in the vehicle, the driver may notice a steering
wheel misalignment when driving straight ahead or the vehicle pulling to
one side when braking or accelerating. Should this occur, owners are
advised to contact an authorized Audi dealer without delay and make
arrangements to have the vehicle inspected/repaired.
Audi of America, Inc.
3800 Hamlin Road
Auburn Hills, MI 48326
+1 800 253 2834
www.audiusa.com
Audi of America, Inc.
IMPORTANT SAFETY RECALL
Lease vehicles and
address changes
If you are the lessor and registered owner of the vehicle identified in this
action, the law requires you to forward this letter immediately via firstclass
mail to the lessee within ten (10) days of receipt. If you have
changed your address or sold the vehicle, please fill out the enclosed
prepaid Owner Reply card and mail it to us so we can update our
records.
Can we assist you
further?
If your authorized Audi dealer fails or is unable to complete this work
free of charge within a reasonable time, please contact Audi Customer
Experience at 1-800-253-2834 or via our โContact Usโ page at
www.audiusa.com.
Checking your
vehicle for open
Recalls and Service
Campaigns
To check your vehicleโs eligibility for repair under this or any other
recall/service campaign, please visit the Recall/Service Campaign
Lookup tool at www.audiusa.com and enter your Vehicle Identification
Number (VIN).
If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National
Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590;
or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to
https://www.safercar.gov.
We apologize for any inconvenience this matter may cause; however we are taking this action to
help ensure your safety and continued satisfaction with your vehicle.
Sincerely,
Audi Customer Protection
42L1 USA
IMPORTANTE LLAMADO A REVISIรN POR SEGURIDAD
<DIRECCIรN DEL CLIENTE>
<CIUDAD, ESTADO Y CรDIGO POSTAL DEL CLIENTE>
Este aviso se aplica a su vehรญculo: <LรNEA>,
Administraciรณn Nacional de Seguridad del Trรกfico en las Carreteras (NHTSA): 21V295
Asunto: Llamado a revisiรณn por seguridad 42L1 – Tuerca de fijaciรณn del brazo reactor del eje trasero
Estimado propietario de un Audi:
Le enviamos este aviso de conformidad con la Ley Nacional de Seguridad del Trรกfico y Vehรญculos
Motorizados. Audi determinรณ que hay un defecto relacionado con la seguridad de los vehรญculos
motorizados en ciertos vehรญculos Audi modelo 2019-2021. Nuestros registros muestran que usted
es propietario de un vehรญculo afectado por esta acciรณn.
ยฟCuรกl es el
problema?
Debido al agrietamiento por corrosiรณn bajo tensiรณn que presentan las
tuercas de fijaciรณn de ciertos lotes de producciรณn, la tuerca del perno
excรฉntrico del brazo reactor del eje trasero puede romperse, lo cual
puede causar alteraciones en la alineaciรณn de las ruedas del eje
trasero. Esto podrรญa notarse porque el volante se desalinea al conducir
en lรญnea recta o porque el vehรญculo se desplaza hacia un lado al frenar
o acelerar.
El eje trasero pueda moverse de manera repentina e incontrolable en
la direcciรณn incorrecta a velocidades mรกs altas. Esto puede ocasionar
que el conductor pierda el control del vehรญculo y choque
inadvertidamente.
ยฟQuรฉ vamos a
hacer?
Para corregir este defecto, su concesionaria autorizada Audi
reemplazarรก la tuerca de fijaciรณn afectada. Si la conexiรณn roscada ya
estรก daรฑada, se reemplazarรก por completo. Este trabajo tomarรก
aproximadamente una hora y se realizarรก de forma gratuita. Tenga en
cuenta que su concesionaria puede necesitar mรกs tiempo para
preparar la reparaciรณn, asรญ como para adaptar el cronograma diario
del taller.
ยฟQuรฉ debe hacer
usted?
Comunรญquese de inmediato con su concesionaria autorizada de Audi
para programar esta reparaciรณn por llamado a revisiรณn. Para su
comodidad, tambiรฉn puede visitar www.audiusa.com y hacer clic en el
enlace โBuscar una concesionariaโ para ubicar una concesionaria
cerca de usted y programar este servicio.
ยฟQuรฉ precauciones
debe tomar?
Si esta condiciรณn estรก presente en el vehรญculo, el conductor podrรญa no
darse cuenta de que el volante se desalinea al conducir en lรญnea recta
o de que el vehรญculo se desplaza hacia un lado al frenar o acelerar. Si
esto llega a ocurrir, se recomienda a los propietarios que se
Audi of America, Inc.
3800 Hamlin Road
Auburn Hills, MI 48326
+1 800 253 2834
www.audiusa.com
Audi of America, Inc.
IMPORTANTE LLAMADO A REVISIรN POR SEGURIDAD
comuniquen con una concesionaria Audi autorizada de inmediato para
programar la inspecciรณn o reparaciรณn del vehรญculo.
Vehรญculos en
arrendamiento y
cambios de direcciรณn
Si usted es el arrendador y propietario registrado del vehรญculo que se
identifica en esta acciรณn, la ley requiere que le reenvรญe esta carta
inmediatamente por first-class mail al arrendatario en un plazo de diez
(10) dรญas a partir de que la reciba. Si cambiรณ de direcciรณn o vendiรณ el
vehรญculo, llene la tarjeta prepagada de respuesta del propietario que
se adjunta a esta carta y envรญenosla por correo para poder actualizar
nuestros registros.
ยฟHay algo mรกs en lo
que le podamos
ayudar?
Si su concesionaria autorizada Audi no logra o no puede completar
este trabajo de forma gratuita en un plazo razonable, comunรญquese
con el รกrea de Experiencia del cliente de Audi al 1-800-253-2834 o
mediante nuestra pรกgina โContรกctenosโ en www.audiusa.com.
Verificar si hay
alguna campaรฑa de
servicio y llamado a
revisiรณn relacionada
con su vehรญculo
Para verificar la elegibilidad de su vehรญculo para reparaciรณn de
conformidad con esta o cualquier otra campaรฑa de servicio o llamado
a revisiรณn, visite la herramienta de Bรบsqueda de campaรฑas de
servicio o llamado a revisiรณn en www.audiusa.com e ingrese su
Nรบmero de identificaciรณn del vehรญculo (VIN).
Si aรบn no queda satisfecho, puede presentar una queja ante: The Administrator, National
Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; o
puede llamar a la lรญnea directa sin costo sobre seguridad de los vehรญculos al 1-888-327-4236
(TTY: 1-800-424-9153); o puede visitar la pรกgina https://www.safercar.gov.
Lamentamos cualquier inconveniente que este asunto le pueda ocasionar; sin embargo,
tomamos esta medida para ayudar a garantizar su seguridad y satisfacciรณn continua con el
vehรญculo.
Atentamente,
Protecciรณn al cliente de Audi
**********************************************************************************************************
AUDI DEALER COMMUNICATION
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection 42L1_DLR_LAUNCH
Repair Available โ Safety Recall 42L1 / Rear Axle Trailing Arm Lock Nut
This notice is for: ๏ผ Dealer Principal
๏ผ General Manager
๏ผ Sales Managers
๏ผ Service Manager
๏ผ Parts Manager
๏ผ Service Advisor
๏ผ Warranty Administrator
๏ผ Technicians
Date: May 28, 2021
Issue: Due to stress corrosion cracking on lock nuts of particular production batches, the nut of the
excentric bolt on the trailing arm of the rear axle may break which may cause alterations in the
wheel alignment of the rear axle. This could be noticed by a steering wheel misalignment when
driving straight ahead or by the vehicle pulling to one side when braking or accelerating. It
cannot be ruled out that the rear axle could suddenly and uncontrollably move in the wrong
direction at higher speeds. This can lead to a loss of vehicle control and a crash without warning.
Precautions If this condition is present in the vehicle, the driver may notice a steering wheel misalignment
when driving straight ahead or the vehicle pulling to one side when braking or accelerating.
Should this occur, owners are advised to contact an authorized Audi dealer without delay and
make arrangements to have the vehicle inspected/repaired.
Repair: ๏ท REPAIR AVAILABLE โ May 28, 2021 โ The affected lock nut will be replaced. If the
screw connection is already damaged, it will be replaced completely.
๏ท See ELSA/ServiceNet for complete repair & claiming instructions
๏ท Check daily campaign open inventory report or OMD for affected vehicles in
inventory
๏ท Repair every affected inventory vehicle before delivery to consumers.
Parts Department: Dealers will be sent an initial allocation prior to customer notification. If no initial allocation
was received, please reference the Repair Projection Tool in the campaign circular to
view your potential VIN population.
Affected Vehicles Country Beginning
Model Year
Ending Model
Year Vehicle Vehicle
Count
USA 2020 2021 A4 ALLROAD 442
USA 2020 2021 A4 SEDAN 5,097
USA 2020 2021 A5 CABRIOLET 433
USA 2020 2021 A5 COUPE 469
USA 2019 2021 A5 SPORTBACK 2,148
USA 2020 2021 A6 ALLROAD 371
USA 2020 2021 A6 SEDAN 2,760
USA 2020 2021 A7 254
USA 2020 2021 A8 282
USA 2020 2021 Q5 19,246
USA 2021 2021 Q5 SPORTBACK 3
USA 2021 2021 Q7 2,727
USA 2021 2021 Q8 1,156
USA 2019 2021 RS5 COUPE 76
USA 2019 2021 RS5 SPORTBACK 157
USA 2021 2021 RS6 AVANT 176
USA 2021 2021 RS7 270
USA 2021 2021 RS Q8 116
USA 2020 2021 S4 SEDAN 498
USA 2020 2021 S5 CABRIOLET 142
USA 2020 2021 S5 COUPE 129
USA 2019 2021 S5 SPORTBACK 839
USA 2020 2021 S6 SEDAN 293
USA 2020 2021 S7 167
USA 2020 2021 S8 90
USA 2020 2021 SQ5 2,649
USA 2021 2021 SQ5 SPORTBACK 3
CAN 2020 2021 A4 ALLROAD 62
CAN 2020 2021 A4 SEDAN 842
CAN 2020 2020 A5 CABRIOLET 24
CAN 2020 2020 A5 COUPE 52
CAN 2019 2021 A5 SPORTBACK 403
CAN 2020 2021 A6 ALLROAD 28
CAN 2020 2021 A6 SEDAN 44
CAN 2020 2021 A7 18
CAN 2020 2021 A8 5
CAN 2020 2021 Q5 2,745
CAN 2021 2021 Q5 SPORTBACK 1
CAN 2021 2021 Q7 132
CAN 2021 2021 Q8 113
CAN 2019 2021 RS5 COUPE 21
CAN 2021 2021 RS5 SPORTBACK 10
CAN 2021 2021 RS6 AVANT 37
CAN 2021 2021 RS7 23
CAN 2021 2021 RS Q8 41
CAN 2020 2021 S4 SEDAN 85
CAN 2020 2021 S5 CABRIOLET 20
CAN 2020 2021 S5 COUPE 75
CAN 2020 2021 S5 SPORTBACK 265
CAN 2020 2021 S6 SEDAN 23
CAN 2020 2021 S7 12
CAN 2020 2021 S8 8
CAN 2020 2021 SQ5 306
CAN 2021 2021 SQ5 SPORTBACK 1
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen
in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign
inquiry & verification source.
Notes: ๏ท Schedule owner repairs immediately
๏ท Owner mailing โ June 2021
IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor
vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this
notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers
must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable
Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in
their inventory which are involved in a safety or compliance recall until the defect has been
remedied.
-END OF MESSAGE
**********************************************************************************************************
AUDI DEALER COMMUNICATION
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection 42L1_DLR_ADV
Advance Notice โ Safety Recall 42L1 / Rear Axle Trailing Arm Lock Nut
This notice is for: ๏ผ Dealer Principal
๏ผ General Manager
๏ผ Sales Managers
๏ผ Service Manager
๏ผ Parts Manager
๏ผ Service Advisor
๏ผ Warranty Administrator
๏ผ Technicians
Date: May 04, 2021
Issue: Due to stress corrosion cracking on lock nuts of particular production batches, the nut of the
excentric bolt on the trailing arm of the rear axle may break which may cause alterations in the
wheel alignment of the rear axle. This could be noticed by a steering wheel misalignment when
driving straight ahead or by the vehicle pulling to one side when braking or accelerating. It
cannot be ruled out that the rear axle could suddenly and uncontrollably move in the wrong
direction at higher speeds. This can lead to a loss of vehicle control and a crash without warning.
Precautions If this condition is present in the vehicle, the driver may notice a steering wheel misalignment
when driving straight ahead or the vehicle pulling to one side when braking or accelerating.
Should this occur, owners are advised to contact an authorized Audi dealer without delay and
make arrangements to have the vehicle inspected/repaired.
Repair: ๏ท REPAIR NOT YET AVAILABLE
๏ท Check daily campaign open inventory report or OMD for affected vehicles in inventory.
Affected Vehicles Country Beginning
Model Year
Ending Model
Year Vehicle Vehicle
Count
USA 2020 2021 A4 ALLROAD 442
USA 2020 2021 A4 SEDAN 5,097
USA 2020 2021 A5 CABRIOLET 433
USA 2020 2021 A5 COUPE 469
USA 2019 2021 A5 SPORTBACK 2,148
USA 2020 2021 A6 ALLROAD 371
USA 2020 2021 A6 SEDAN 2,760
USA 2020 2021 A7 254
USA 2020 2021 A8 282
USA 2020 2021 Q5 19,246
USA 2021 2021 Q5 SPORTBACK 3
USA 2021 2021 Q7 2,727
USA 2021 2021 Q8 1,156
USA 2019 2021 RS5 COUPE 76
USA 2019 2021 RS5 SPORTBACK 157
USA 2021 2021 RS6 AVANT 176
USA 2021 2021 RS7 270
USA 2021 2021 RS Q8 116
USA 2020 2021 S4 SEDAN 498
USA 2020 2021 S5 CABRIOLET 142
USA 2020 2021 S5 COUPE 129
USA 2019 2021 S5 SPORTBACK 839
USA 2020 2021 S6 SEDAN 293
USA 2020 2021 S7 167
USA 2020 2021 S8 90
USA 2020 2021 SQ5 2,649
USA 2021 2021 SQ5 SPORTBACK 3
CAN 2020 2021 A4 ALLROAD 62
CAN 2020 2021 A4 SEDAN 842
CAN 2020 2020 A5 CABRIOLET 24
CAN 2020 2020 A5 COUPE 52
CAN 2019 2021 A5 SPORTBACK 403
CAN 2020 2021 A6 ALLROAD 28
CAN 2020 2021 A6 SEDAN 44
CAN 2020 2021 A7 18
CAN 2020 2021 A8 5
CAN 2020 2021 Q5 2,745
CAN 2021 2021 Q5 SPORTBACK 1
CAN 2021 2021 Q7 132
CAN 2021 2021 Q8 113
CAN 2019 2021 RS5 COUPE 21
CAN 2021 2021 RS5 SPORTBACK 10
CAN 2021 2021 RS6 AVANT 37
CAN 2021 2021 RS7 23
CAN 2021 2021 RSUDI Q8 41
CAN 2020 2021 S4 SEDAN 85
CAN 2020 2021 S5 CABRIOLET 20
CAN 2020 2021 S5 COUPE 75
CAN 2020 2021 S5 SPORTBACK 265
CAN 2020 2021 S6 SEDAN 23
CAN 2020 2021 S7 12
CAN 2020 2021 S8 8
CAN 2020 2021 SQ5 306
CAN 2021 2021 SQ5 SPORTBACK 1
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen
in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign
inquiry & verification source.
Notes:
IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor
vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this
notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers
must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable
Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in
their inventory which are involved in a safety or compliance recall until the defect has been
remedied.
-END OF MESSAGE
**********************************************************************************************************
AUDI DEALER COMMUNICATION
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection 42L1_DLR_LAUNCH
Repair Available โ Safety Recall 42L1 / Rear Axle Trailing Arm Lock Nut
This notice is for: ๏ผ Dealer Principal
๏ผ General Manager
๏ผ Sales Managers
๏ผ Service Manager
๏ผ Parts Manager
๏ผ Service Advisor
๏ผ Warranty Administrator
๏ผ Technicians
Date: May 28, 2021
Issue: Due to stress corrosion cracking on lock nuts of particular production batches, the nut of the
excentric bolt on the trailing arm of the rear axle may break which may cause alterations in the
wheel alignment of the rear axle. This could be noticed by a steering wheel misalignment when
driving straight ahead or by the vehicle pulling to one side when braking or accelerating. It
cannot be ruled out that the rear axle could suddenly and uncontrollably move in the wrong
direction at higher speeds. This can lead to a loss of vehicle control and a crash without warning.
Precautions If this condition is present in the vehicle, the driver may notice a steering wheel misalignment
when driving straight ahead or the vehicle pulling to one side when braking or accelerating.
Should this occur, owners are advised to contact an authorized Audi dealer without delay and
make arrangements to have the vehicle inspected/repaired.
Repair: ๏ท REPAIR AVAILABLE โ May 28, 2021 – REPAIR DESCRIPTION
๏ท See ELSA/ServiceNet for complete repair & claiming instructions
๏ท Check daily campaign open inventory report or OMD for affected vehicles in
inventory
๏ท Repair every affected inventory vehicle before delivery to consumers.
Parts Department: Dealers will be sent an initial allocation prior to customer notification. If no initial allocation
was received, please reference the Repair Projection Tool in the campaign circular to
view your potential VIN population.
Affected Vehicles Country Beginning
Model Year
Ending Model
Year Vehicle Vehicle
Count
USA 2020 2021 A4 ALLROAD 442
USA 2020 2021 A4 SEDAN 5,097
USA 2020 2021 A5 CABRIOLET 433
USA 2020 2021 A5 COUPE 469
USA 2019 2021 A5 SPORTBACK 2,148
USA 2020 2021 A6 ALLROAD 371
USA 2020 2021 A6 SEDAN 2,760
USA 2020 2021 A7 254
USA 2020 2021 A8 282
USA 2020 2021 Q5 19,246
USA 2021 2021 Q5 SPORTBACK 3
USA 2021 2021 Q7 2,727
USA 2021 2021 Q8 1,156
USA 2019 2021 RS5 COUPE 76
USA 2019 2021 RS5 SPORTBACK 157
USA 2021 2021 RS6 AVANT 176
USA 2021 2021 RS7 270
USA 2021 2021 RS Q8 116
USA 2020 2021 S4 SEDAN 498
USA 2020 2021 S5 CABRIOLET 142
USA 2020 2021 S5 COUPE 129
USA 2019 2021 S5 SPORTBACK 839
USA 2020 2021 S6 SEDAN 293
USA 2020 2021 S7 167
USA 2020 2021 S8 90
USA 2020 2021 SQ5 2,649
USA 2021 2021 SQ5 SPORTBACK 3
CAN 2020 2021 A4 ALLROAD 62
CAN 2020 2021 A4 SEDAN 842
CAN 2020 2020 A5 CABRIOLET 24
CAN 2020 2020 A5 COUPE 52
CAN 2019 2021 A5 SPORTBACK 403
CAN 2020 2021 A6 ALLROAD 28
CAN 2020 2021 A6 SEDAN 44
CAN 2020 2021 A7 18
CAN 2020 2021 A8 5
CAN 2020 2021 Q5 2,745
CAN 2021 2021 Q5 SPORTBACK 1
CAN 2021 2021 Q7 132
CAN 2021 2021 Q8 113
CAN 2019 2021 RS5 COUPE 21
CAN 2021 2021 RS5 SPORTBACK 10
CAN 2021 2021 RS6 AVANT 37
CAN 2021 2021 RS7 23
CAN 2021 2021 RS Q8 41
CAN 2020 2021 S4 SEDAN 85
CAN 2020 2021 S5 CABRIOLET 20
CAN 2020 2021 S5 COUPE 75
CAN 2020 2021 S5 SPORTBACK 265
CAN 2020 2021 S6 SEDAN 23
CAN 2020 2021 S7 12
CAN 2020 2021 S8 8
CAN 2020 2021 SQ5 306
CAN 2021 2021 SQ5 SPORTBACK 1
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen
in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign
inquiry & verification source.
Notes: ๏ท Schedule owner repairs immediately
๏ท Owner mailing โ June 2021
IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor
vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this
notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers
must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable
Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in
their inventory which are involved in a safety or compliance recall until the defect has been
remedied.
-END OF MESSAGE
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SEOCONTENT-END
36 Affected Products
Vehicles
MAKE | MODEL | YEAR |
AUDI | A4 | 2020-2021 |
AUDI | A5 | 2019-2021 |
AUDI | A6 | 2020-2021 |
AUDI | A7 | 2020-2021 |
AUDI | A8 | 2020-2021 |
AUDI | Q5 | 2020-2021 |
AUDI | Q7 | 2021 |
AUDI | Q8 | 2021 |
AUDI | RS Q8 | 2021 |
AUDI | RS5 | 2019-2021 |
AUDI | RS6 | 2021 |
AUDI | RS7 | 2021 |
AUDI | S4 | 2020-2021 |
AUDI | S5 | 2019-2021 |
AUDI | S5 CABRIOLET | 2020-2021 |
AUDI | S6 | 2020-2021 |
AUDI | S7 | 2020-2021 |
AUDI | S8 | 2020-2021 |
AUDI | SQ5 | 2020-2021 |
16 Associated Documents
Remedy Instructions and TSB
RCRIT-21V295-6955.pdf 1885.402KB
Defect Notice 573 Report
RCLRPT-21V295-6898.PDF 229.445KB
Recall Acknowledgement
RCAK-21V295-1320.pdf 701.478KB
Manufacturer Notices(to Dealers,etc) – AUDI Date: May 28, 2021 Repair Available Safety Recall 42L1 / Rear Axle Trailing Arm Lock Nut
RCMN-21V295-1303.pdf 723.367KB
Remedy Instructions and TSB
RCRIT-21V295-3014.pdf 1770.126KB
Manufacturer Notices(to Dealers,etc) – AUDI Date: May 28, 2021 Repair Available Safety Recall 42L1 / Rear Axle Trailing Arm Lock Nut
RCMN-21V295-8789.pdf 212.272KB
Recall Quarterly Report #1, 2021-2
RCLQRT-21V295-9233.PDF 211.147KB
ISSUED Owner Notification Letter(Part 577) – 42L1_Audi Customer PRI
RCONL-21V295-8848.pdf 156.778KB
ISSUED Owner Notification Letter(Part 577) – 42L1_Audi Customer
RCONL-21V295-3717.pdf 140.733KB
Date June 17, 2021 42L1 Campaign Tip Wind Deflector Pins
RMISC-21V295-7405.pdf 349.244KB
Remedy Instructions and TSB
RCRIT-21V295-1860.pdf 1770.028KB
Manufacturer Notices(to Dealers,etc) – AUDI Date: May 04, 2021 Advance Notice Safety Recall 42L1 / Rear Axle Trailing Arm Lock Nut
Remedy Instructions and TSB
RCRIT-21V295-1559.pdf 1420.178KB
Remedy Instructions and TSB
RCRIT-21V295-4001.pdf 1423.326KB
Recall Quarterly Report #2, 2021-3
RCLQRT-21V295-4862.PDF 211.25KB
Recall Quarterly Report #3, 2021-4
RCLQRT-21V295-8518.PDF 211.335KB
Latest Recalls Documents
- Replacement Part Number RK641965, RK641964, RK622650, RK622786
- Lower Control Arm Replacement for A4 A5 RS5 S4 S5 Q5 2012-2015
- Improve vehicle handling and reduce the impact of road conditions on vehicle
- Corrosion resistance, wear resistance
- With solid plate mounting brackets for superior strength and durability
- Compatible With๏ผ2012-2015 Audi A4/A4 Quattro,2013-2015 Audi A5/A5 Quattro,
- Compatible With:2013-2015 RS5,2012-2016 Q5,2012-2015 S4,2012-2015 S5
- Notice:Please verify the year/make/model of your vehicle and refer to our detailed information
- Item Include:2*Front Left Right Lower Rearward control arms(M14),2*Front Left Right Lower Front control arms,2*Front Left Right Upper Rear Control Arm and ball joints,2*Front Left Right Upper Front Control Arms and Ball Joints,2*Front stabilizer links
- Guarantee Service;If you have any questions, you can contact us, and our professional technical staff for you to answer.
- Manufacturer Part Number RK641965, RK641964, RK622650, RK622786
- Compatible With 2012 Audi A4 Front Upper & Lower Forward & Rearward (Built After 8/15/11 Production Date); Compatible With 2012 Audi A4 Quattro Front Upper & Lower Forward & Rearward (Built After 8/15/11 Production Date)
- Compatible With 2013-15 Audi A5 Front Upper & Lower Forward & Rearward; Compatible With 2013-15 Audi A5 Quattro Front Upper & Lower Forward & Rearward; Compatible With 2013-15 Audi RS5 Front Upper & Lower Forward & Rearward; Compatible With 2012-15 Audi S4 Front Upper & Lower Forward & Rearward (Built After 8/15/11 Production Date)
- Compatible With 2012-15 Audi S5 Front Upper & Lower Forward & Rearward; Compatible With 2012-16 Audi Q5 Front Upper & Lower Forward & Rearward
- Fitment: Please check the description and use the year/make/model to confirm compatibility in the fit field before purchasing
- Exceptional Compatibility:Compatible with 2013-2016 Audi A4 Quattro,2014-2016 Audi A5 Quattro,2014-2016 Audi Q5,2014-2016 Audi RS5,2014-2016 Audi S4/S5,2013 Audi A4, 2012-2018 audi A6,2012-2018 audi A6 Quattro,2014-2018 audi RS7,2012-2018 audi A7 Quattro.
- Replace Part Number: RK621001,8K0407506A, 8K0407506B, RK621002, 8K0407505A, 8K0407505B, RK620999 ,8K0407510A, 8K0407510B.
- Package:1x Front Left Upper Forward Control Arm,1x Front Right Upper Forward Control Arm,1x Front Left Upper Rearward Control Arm,1x Front Right Upper Rearward Control Arm,1x Front Left Lower Forward Control Arm,1x Front Right Lower Forward Control Arm,2x Front Left & Right Sway Bar Links,1x Front Left Outer Tie Rod,1x Front Right Outer Tie Rod.
- Superior Quality: Crafted with top-grade materials to ensure long-lasting durability and reliable performance in various road conditions.
- Easy Replacement: With its precise design and easy installation process, our suspension kit allows for hassle-free replacement, saving you time and effort.
- Front Control Arm Compatible With: For 2004-2011 Audi A6 Saloon, For 2005-2011 Audi A6 Avant Estate, For 2006-2011 Audi A6 Allroad Estate
- Control Arm Kit Contents: 2X Front Lower Control Arm With Ball Joint, 2X Front Lower Control Arm Rearward, 2X Front Upper Control Arm, 2X Front Upper Control Arm Rearward, 2X Sway Bar Link Front, 2X Front Outer Tie Rod Ends, 2X Front Inner Tie Rod Ends
- OEM Part Number: 4F0407151, 4F0407693, 4F0407694, 4E0407505B, 4E0407506B, 4E0407509B, 4E0407510B, 4E0411317E, 8E0419811, 4F0422821
- Premium Quality: Material has excellent temperature resistance and wear resistance. Treated with an anti-corrosion coating for extended Front Control Arm Kit life
- Pre-sale Note: If you are not sure if your vehicle fits this part, please provide me with your VIN number or REG NO! The best way to check compatibility is to check the part number on your old unit
- Part Type: Control Arm & Ball Joint Assembly
- Placement on Vehicle: Left, Right, Front, Rear, Upper, Lower
- LISTING INCLUDES: 1x Front LH Lower Rearward Control Arm 17mm Thread is: M14 x 1.5 - RK622786 1x Front RH Lower Rearward Control Arm 17mm Thread is: M14 x 1.5 - RK622650 1x Front Left Lower Front Control Arm - RK641152 1x Front Right Lower Front Control Arm - RK641153 1x Front Left Upper Rear Control Arm and Ball Joint - RK621000
- 1x Front Right Upper Rear Control Arm and Ball Joint - RK620999 1x Front Left Upper Front Control Arm and Ball Joint - RK621002 1x Front Right Upper Front Control Arm and Ball Joint - RK621001 2x Front Stabilizer Links - K750359 1x Front or Rear Left Tie Rod End - ES800670 1x Front or Rear Right Tie Rod End - ES800671
- Compatible With 2011-2012 Audi A4; Compatible With 2011 Audi A4 Quattro; Compatible With 2011-2012 Audi A5; Compatible With 2011-2012 Audi A5 Quattro; Compatible With 2011 Audi S4; Compatible With 2011-2012 Audi Q5;
- with Stamped Steel Control Arm; Without Auto Height Adjustment
- Control Arms Kit Replacement for 2006 2007 2008 2009 2010 2011 2012 2013 Audi A3 - [2007-2013 Audi A3 Quattro] - for 2007-2016 Volkswagen Eos - [2010-2014 Volkswagen Golf] - 2007-2014 Volkswagen GTI - [2006 Volkswagen Jetta (TDI, Value Edition, 2.0T, 2.5)] - 2007 Volkswagen Jetta (Wolfsburg Edition, 2.0T, 2.5) - [2008-2014 Volkswagen Jetta (w/o Dynamic Headlamps; 2011-2014: Wagon)] - 2008 Volkswagen R32 - [2006-2009 Volkswagen Rabbit]
- Suspension Kit Includes: 2x Front Lower Stamped Steel Control Arms + 2x Front Lower Ball Joints + 2x Front Sway Bar Links + 2x Front Outer Tie Rod Ends
- Detroit Axle Suspension components are ready to meet the rigorous demands of today's foreign and domestic passenger cars, trucks, and SUVs
- Undergo impact, wear, and fatigue testing to help ensure quality and durability
- ใVehicleใ Compatible With 2011 Audi A4/Quattro A5/Quattro Q5 S4
- ใKit Part includeใ6 x Front Control Arm With Ball Joint,2 x Front Left & Right Sway Bar Links,2 x Front Outer Tie Rod
- ใAdvantageใThe superior Aluminum body and rubber bushings buffer vehicleโs vibration and lower noise well.Improve your vehicle performance, optimize driving fun, and provide you with better Guarantee
- ใNoticeใ Please verify Fitment or Application, make sure our part will perfectly match for the original car before purchasing!
- ใServiceใWe Promise to provide you with better Guarantee.Usually 12-months Unlimited-mileage Quality Guarantee. We Try To Provide High Quality Products and Best Service to Our Customers. If Any Problem Please Feel Free to Contact Us .We Will Give You a Satisfactory Solution!
- With Stamped Steel Control Arm; without Auto Height Adjustment
- Control Arms Kit Replacement for 2006-2013 Audi A3 / 2007-2013 Audi A3 Quattro - [for 2007-2016 Volkswagen Eos] - 2010-2014 Volkswagen Golf - [2007-2014 Volkswagen GTI] - 2006 Volkswagen Jetta (TDI, Value Edition, 2.0T, 2.5; 7th VIN Digit 1; 8th VIN Digit K) - [2007 Volkswagen Jetta (Wolfsburg Edition, 2.0T, 2.5)] - 2008-2010 Volkswagen Jetta (w/o Dynamic Headlamps) - [for 2011-2014 Volkswagen Jetta (w/o Dynamic Headlamps; Wagon)] - for 2008 Volkswagen R32 - [for 2006-2009 Volkswagen Rabbit]
- Suspension Kit Includes: 2x Front Lower Control Arms + 2 Front Lower Ball Joints + 2x Front Sway Bar Links + 2x Front Inner Tie Rods + 2x Front Outer Tie Rods
- Detroit Axle Suspension components are ready to meet the rigorous demands of today's foreign and domestic passenger cars, trucks, and SUVs
- 10-Year Warranty - Undergo impact, wear, and fatigue testing to help ensure quality and durability
- LISTING INCLUDES: 1x Front LH Lower Rearward Control Arm 17mm Thread is: M14 x 1.5 - RK622786 1x Front RH Lower Rearward Control Arm 17mm Thread is: M14 x 1.5 - RK622650 1x Front Left Lower Front Control Arm 23.5mm - RK641964 1x Front Right Lower Front Control Arm 23.5mm - RK641965 1x Front Left Upper Rear Control Arm and Ball Joint - RK621000
- 1x Front Right Upper Rear Control Arm and Ball Joint - RK620999 1x Front Left Upper Front Control Arm and Ball Joint - RK621002 1x Front Right Upper Front Control Arm and Ball Joint - RK621001 2x Front Stabilizer Links - K750359
- 1x Front or Rear Left Tie Rod End - ES800670 1x Front or Rear Right Tie Rod End - ES800671
- Compatible With 2013-15 Audi A4 Compatible With 2012 Audi A4 (Built After 8/15/11 Production Date) Compatible With 2012 Audi A4 Quattro (Built After 8/15/11 Production Date) Compatible With 2013-15 Audi A4 Quattro Compatible With 2013-15 Audi A5
- Compatible With 2013-15 Audi A5 Quattro Compatible With 2013-15 Audi RS5 Compatible With 2013-15 Audi S4 Compatible With 2012 Audi S4 (Built After 8/15/11 Production Date) Compatible With 2012-15 Audi S5 Compatible With 2012-16 Audi Q5
Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API
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