Compliance Recall 91CR / Rearview Camera – 2021-2022 Audi

October 20, 2021 NHTSA CAMPAIGN NUMBER: 21V825000

Rear-View Camera Image May Not Display/FMVSS 111

A rear-view camera that does not display an image reduces the driver’s rear view, increasing the risk of a crash.

 

NHTSA Campaign Number: 21V825

Manufacturer Volkswagen Group of America, Inc.

Components BACK OVER PREVENTION

Potential Number of Units Affected 2,857

 

Summary

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”

 

Remedy

Dealers will update the infotainment unit parameters, free of charge. Owner notification letters were mailed November 9, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi’s number for this recall is 91CR.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Audi has a Recall

 


Affected Vehicles

Country Beginning Model Year Ending Model Year Vehicle Vehicle Count
USA 2022 2022 A3 SEDAN 5
USA 2022 2022 A4 SEDAN 52
USA 2022 2022 A5 SPORTBACK 18
USA 2021 2021 A8 125
USA 2022 2022 E‐TRON GT 22
USA 2022 2022 Q3 2,175
USA 2022 2022 Q5 167
USA 2022 2022 Q5 SPORTBACK 23
USA 2022 2022 Q7 162
USA 2022 2022 Q8 6
USA 2022 2022 RS6 AVANT 1
USA 2022 2022 RSQ8 7
USA 2022 2022 S3 SEDAN 38
USA 2022 2022 S5 SPORTBACK 1
USA 2021 2021 S8 13
USA 2022 2022 SQ7 32
USA 2022 2022 SQ8 10
CAN 2022 2022 A4 SEDAN 11
CAN 2021 2021 A8 1
CAN 2022 2022 E‐TRON GT 13
CAN 2022 2022 Q3 311
CAN 2022 2022 Q5 45
CAN 2022 2022 Q5 SPORTBACK 22
CAN 2022 2022 Q7 24
CAN 2022 2022 Q8 1
CAN 2022 2022 RSQ8 20
CAN 2022 2022 SQ7 16
CAN 2022 2022 SQ8 9

 

Problem Description

Under certain operating conditions, the response time of the rearview camera image might not meet regulatory requirements. The rear view camera picture might not be available when beginning to back up which may cause impairment of the driver’s ability to see areas to the rear of the vehicle. This can increase the risk of a crash.

 

Corrective Action

The control unit for infotainment of the MIB3 will receive an updated set of parameters.

 

Code Visibility

On or about October 29, 2021, the campaign code will be applied to affected vehicles.

 

Owner  Notification

Owner notification will take place in November 2021. Owner letter examples are included in this bulletin for your reference.

 


Chronology :

August 13, 2021: During regular quality assurance processes it was discovered that there may be a delay in the rearview camera response time under certain conditions.

August 2021 – September 2021: Immediate investigation regarding root cause and affected vehicles. Between August 16th and September 30th, 2021 Audi and the supplier conducted several compliance tests on test benches and reference vehicles. Once it was determined that the issue was software related, the affected vehicles were blocked in the ports and the factories, and the issue was reported to the Audi Product Safety Committee as it was identified that field vehicles are also affected.

October 2021: Further reviews were conducted to identify all affected models and VIN´s from the different factories.

October 13, 2021: The Audi Product Safety Committee determines that the affected vehicles may not fully conform to FMVSS111 under certain conditions. Hence, a voluntary non-compliance recall was decided.

As of October 20, 2021 Audi is not aware of any warranty claims or customer claims due to this issue.

 


16 Affected Products

Vehicles

MAKE MODEL YEAR
AUDI A3 2022
AUDI A4 2022
AUDI A5 2022
AUDI A8 2021
AUDI E-TRON 2022
AUDI Q3 2022
AUDI Q5 2022
AUDI Q7 2022
AUDI Q8 2022
AUDI RS Q8 2022
AUDI RS6 2022
AUDI S3 2022
AUDI S5 2022
AUDI S8 2021
AUDI SQ7 2022
AUDI SQ8 2022

 


10 Associated Documents

Defect Notice 573 Report

RCLRPT-21V825-4386.PDF 225.278KB

RCLRPT-21V825-4386

 


Recall Acknowledgement

RCAK-21V825-8796.pdf 774.659KB

RCAK-21V825-8796

 


Noncompliance Notice 573 Report

RCLRPT-21V825-4751.PDF 225.278KB

RCLRPT-21V825-4751

 


Recall Quarterly Report #1, 2021-4

RCLQRT-21V825-5925.PDF 211.159KB

RCLQRT-21V825-5925

 


Remedy Instructions and TSB

RCRIT-21V825-3979.pdf 2260.276KB

RCRIT-21V825-3979

 


Manufacturer Notices(to Dealers,etc) – AUDI Date: October 29, 2021 Repair Available Compliance Recall 91CR / Rearview Camera

RCMN-21V825-7889.pdf 715.038KB

RCMN-21V825-7889

 


ISSUED Owner Notification Letter(Part 577) – 91CR Customer

RCONL-21V825-5187.pdf 549.323KB

RCONL-21V825-5187

 


ISSUED Owner Notification Letter(Part 577) – 91CR Customer PRI

RCONL-21V825-7782.pdf 1082.724KB

RCONL-21V825-7782

 


Recall Quarterly Report #3, 2022-2

RCLQRT-21V825-9447.PDF 211.351KB

RCLQRT-21V825-9447

 


Recall Quarterly Report #4, 2022-3

RCLQRT-21V825-0559.PDF 211.453KB

RCLQRT-21V825-0559

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V825&docType=RCL

 


 

Overview – Introduction

The Immobilizer is a theft-deterrent device that adds a layer of security to VWGoA vehicles that include the following brands: Audi, Bentley, Lamborghini, and VW. Certain repairs such as replacing emission parts cannot be performed without resetting the immobilizer code for the vehicle. This is done by a technician using the VAS for PC software to synchronize the immobilizer code embedded in the ignition key with other codes resident on parts such as the Transmission Control Module, Engine Control Module, and Instrument Cluster.

 

Before you can replace an emission part

Whenever you replace an emission-related control module, the immobilizer must be reset using the VAS for PC software. This can only be done if you meet the following requirements:

  • You have enrolled into the program (see step 1 – Complete Pass Thru Enrollment Forms)
  • You have received an email from VWGoA that contains a Security ID and Password to access the immobilizer application hosted in Germany
  • You have received an email from VWGoA that contains a certificate file (e.g. IndepeDeale.30001.300999.pfx)
  • You have installed the certificate onto your PC
  • You have obtained a J 2534-1 Pass Thru device (see recommended J 2534-1 Pass Thru devices)
  • You have performed the steps outlined in VAS for PC Setup

 

Recommended J 2534-1 Pass Thru devices

Pass thru devices are available for purchase from a recommended Manufacturer for registered workshops to perform Immobilizer functions. The Pass Thru devices that have been tested to work with VAS for PC follow:

  • I+ME Pass-Thru+XS

Available from ACTIA Corp.

https://www.actiaus.com, https://www.passthruxs.com or (734) 266-2083

Compliance Recall 91CR / Rearview Camera - 2021-2022 Audi » small light

Available from Drew Technologies, Inc. https://www.drewtech.com or (734) 222-5228

  • Blue Streak iflash Global Programmer

Available from Blue Streak Electronics https://www.bsecorp.com or (905) 669-4812 Email at Info@bsecorp.com

Compliance Recall 91CR / Rearview Camera - 2021-2022 Audi » small light

Available from Dearborn Group Technology https://www.dgtech.com or (248) 488-2080

Email at sales@dgtech.com

Note: Currently, Pass Thru re-programming supports SAE J2534-1 version 4.04 only. Please ensure that you have installed the appropriate driver for your Pass Thru device. For details read the documentation shipped with your device or contact the manufacturer.

Immobilizer-Reprogramming-Instructions

 

J2534 Pass Thru devices

Compliance Recall 91CR / Rearview Camera - 2021-2022 Audi » small light CarDAQ-Plus 3
Compliance Recall 91CR / Rearview Camera - 2021-2022 Audi » small light Drew Technologies (DRWCDPLUSKIT) CarDAQ-Plus J2534 Flash Reprogramming Kit
Compliance Recall 91CR / Rearview Camera - 2021-2022 Audi » small light CarDAQ-M Auto Universal Diagnostic Scanner and Programming Tool VSI J2534
Compliance Recall 91CR / Rearview Camera - 2021-2022 Audi » small light CarDAQ-M Modular PassThru J2534
Compliance Recall 91CR / Rearview Camera - 2021-2022 Audi » small light Drew Tech Mongoose Pro ISO-CAN
Compliance Recall 91CR / Rearview Camera - 2021-2022 Audi » small light VSI J2534 ECU Reprogrammer & Diagnostic Adapter
Compliance Recall 91CR / Rearview Camera - 2021-2022 Audi » small light Autel (AULMF2534) MaxiFlash Pro
Compliance Recall 91CR / Rearview Camera - 2021-2022 Audi » small light BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI
Compliance Recall 91CR / Rearview Camera - 2021-2022 Audi » small light Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909
Compliance Recall 91CR / Rearview Camera - 2021-2022 Audi » small light VXDIAG VCX Nano Compatible for GM/OPEL with GDS2 and Tech2WIN System Diagnostic Tool
Compliance Recall 91CR / Rearview Camera - 2021-2022 Audi » small light GODIAG J2534

 

https://erwin.vw.com

https://erwin.audiusa.com

 


 

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Bestseller No. 4
Autel MaxiCOM MK908 Pro II MK908P II: 2024 J2534 Reprogramming Tool as Elite II PRO, MSUltra MS919, 38+ Service, Bidirectional, Level-Up of MS908S Pro Elite with J2534 Pass-Thru, AutoScan 2.0, OS 10
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BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI with Wired/Wireless Capability for OEM Reprogramming and Diagnostics on GM, Ford, FCA, Nissan/Infiniti, Honda/Acura, and Toyota/Lexus Vehicles
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Bestseller No. 8
Autel MaxiFlash Elite Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Works with PC or Autel MS908S MS908 PRO MS908CV MK908 MK908P MS Elite
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Mongoose-Plus J2534 OEM Vehicle Interface Cable - Toyota/Lexus/Scion OEM Reprogramming and Diagnostics
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  • 🔥【OE-LEVEL J2534 ECU PROGRAMMING & CODING】Enhance your diagnostics with the Elite II Pro J2534 Reprogramming scanner. This cutting-edge auto scanner supports : 1) program the new adaptive data to the on-board modules 2) replace the existing software/firmware in the ECUs 3) match the component control modules after repair or replacement 4) flash the hidden functions and 5) enhance the vehicle features. Experience 5X faster communication with SAE J2534-1 & -2 compliant programming interface.
  • 🔥【38+ Maintenance Functions & High-End Functions】Autel scan tool Elite II Pro shares the same functional and deep service functions with other high-end scanners such as MaxiSys MS909/MS919/Ultra. 38+ special functions such as EPB/SAS/BMS/Oil/ABS/TPMS/Throttle/Injector/Suspension, etc., fix almost all “check engine” light issues. Bi-directional control, guided function, component matching, and scan VIN/license, together offer you effective and convenient diagnostic experiences.
  • 🥇【DOIP& CAN FD Protocol, Top Hardware 5X Lightning Speed】Exclusive J2534 brings same DoIP & CAN FD protocol as Ultra/ MS919: CAN FD for GM MY2020+ Models; DOIP for BMW E/F/G Chassis, Jaguar, Land Rover makes. The improved hardware makes ELITE II PRO run more smoothly, even faster than MS919. It’s build with 8-Core CPU, Android 10.0 OS, 9.7’’ 1536*2048 touchscreen, 4GB&128GB, 11,000mAh battery, 2.4&5GHz dual-band WIFI, surpass Elite II/ Elite/ MS908S Pro II/ MK908 Pro II.

Last update on 2023-11-25 / Affiliate links / Images from Amazon Product Advertising API

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