Safety Recall 66N5 / Rear Hatch Accessory Spoiler – 2018-2022 Volkswagen Tiguan

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April 6, 2022 NHTSA CAMPAIGN NUMBER: 22V226000

Insufficiently Attached Spoiler May Separate

An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.

 

NHTSA Campaign Number: 22V226

Manufacturer VolkswageneBay Group of America, Inc.

Components STRUCTURE

Potential Number of Units Affected 6,553

 

Summary

VolkswageneBay Group of America, Inc. (VolkswageneBay) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.

 

Remedy

Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact VolkswageneBay customer service at 1-800-893-5298. VolkswageneBay’s number for this recall is 66N5.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Volkswagen has a Recall

 


Affected Vehicles

CountryBeginning Model YearEnding Model YearVehicleVehicle Count
USA20182021TIGUAN LWB5,426
USA20222022TIGUAN1,127
CAN20182021TIGUAN LWB37
CAN20222022TIGUAN1

 

Problem Description

Due to possible poor adhesion of the accessory rear spoiler to the vehicle body, there is a risk of the spoiler coming loose and falling off the vehicle. If the spoiler falls from the vehicle, it can become a hazard on the roadway for other traffic, posing a potential crash and injury risk to others.

Precautions

If the recall condition is present on the vehicle, customers may notice that the spoiler has become loose or separated from the vehicle hatch. If this happens, customers are advised to contact an authorized VolkswageneBay dealer to have the issue addressed without delay.

 

Corrective Action

Replace rear hatch accessory spoiler.

 

Code Visibility

On or about June 10, 2022, the campaign code was applied to affected vehicles.

 

Owner Notification

Owner notification took place in June 2022. Owner letter examples are included in this bulletin for your reference.

 


Chronology :

October – November 01, 2021: Observation of an upward trend in spoiler warranty claims after review of the Q3 internal report.

November 10, 2021: The topic was brought up in a meeting of the VWGoA Market Matter Review Group (MMRG). The MMRG discussion resulted in escalation of the topic to VolkswageneBay AG for further analysis.

November 18, 2021: First meeting with the responsible departments at VWeBay Zubehor and VWeBay AG to discuss the topic.

November 19, 2021: The rear hatch spoiler accessory option was made unavailable for new vehicles and aftermarket installations while the topic was being analyzed further.

December 17, 2021: The VWeBay Accessories group had a pre-alignment meeting with representative of VolkswageneBay Product Safety Committee.

February 9, 2022: Reviewed results of lab analysis for adhesives and field failure modes.

March 17, 2022: Topic presented to the VWM Product Safety Committee, which escalated the topic to the VolkswageneBay Brand Product Safety Committee to consider a recall.

March 30, 2022: VolkswageneBay Product Safety Committee decided to conduct a safety recall.

As of 04/06/2022, VolkswageneBay is aware of 42 claims on this topic dated from 07/25/2018 through 12/16/2021.

 


5 Affected Products

Vehicle

MAKEMODELYEAR
VOLKSWAGENeBayTIGUAN2018-2022

 


18 Associated Documents

Recall Acknowledgement

RCAK-22V226-4893.pdf 645.17KB

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Defect Notice 573 Report

RCLRPT-22V226-2600.PDF 217.136KB

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Manufacturer Notices(to Dealers,etc) – VOLKSWAGENeBay Date: April 13, 2022 Advance Notice – Safety Recall 66N5 / Rear Hatch Accessory Spoiler

RCMN-22V226-7847.pdf 840.576KB

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Manufacturer Notices(to Dealers,etc) – Date May 17, 2022 Advanced Tool Requirement Notice Safety Recall – 66N5 Rear Hatch Accessory Spoiler

RCMN-22V226-8348.pdf 446.114KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V226-5625.pdf 273.119KB

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ISSUED Owner Notification Letter(Part 577) – PRI

RCONL-22V226-9384.pdf 534.877KB

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Remedy Instructions and TSB

RCRIT-22V226-6158.pdf 4629.806KB

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Manufacturer Notices(to Dealers,etc) – VOLKSWAGENeBay Date: June 09, 2022 Repair Available – Safety Recall 66N5 / Rear Hatch Accessory Spoiler

RCMN-22V226-3401.pdf 214.601KB

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Manufacturer Notices(to Dealers,etc) – VOLKSWAGENeBay Date: June 16, 2022 REVISION – Safety Recall 66N5 / Rear Hatch Accessory Spoiler

RCMN-22V226-2680.pdf 278.969KB

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Remedy Instructions and TSB

RCRIT-22V226-6019.pdf 4578.511KB

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VolkswageneBay – Recall FAQs – July 2022

RMISC-22V226-9609.pdf 621.348KB

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Recall Quarterly Report #1, 2022-2

RCLQRT-22V226-2360.PDF 211.152KB

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Recall Quarterly Report #2, 2022-3

RCLQRT-22V226-8868.PDF 211.255KB

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Manufacturer Notices(to Dealers,etc) – VOLKSWAGENeBay Date: November 30, 2022 REVISION – Safety Recall 66N5 / Rear Hatch Accessory Spoiler

RCMN-22V226-8419.pdf 281.857KB

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Remedy Instructions and TSB

RCRIT-22V226-7278.pdf 4567.379KB

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Recall Quarterly Report #3, 2022-4

RCLQRT-22V226-5439.PDF 211.346KB

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Remedy Instructions and TSB

RCRIT-22V226-5069.pdf 4572.088KB

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Manufacturer Notices(to Dealers,etc) – Date: February 01, 2023 Date: February 01, 2023 REVISION – Safety Recall 66N5 / Rear Hatch Accessory Spoiler

RCMN-22V226-3890.pdf 279.822KB

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