91DV – Rearview Camera Software – 2021-2022 Volkswagen

July 20, 2022 NHTSA CAMPAIGN NUMBER: 22V514000

Rearview Image May Not Display/FMVSS 111

A rearview camera that does not display an image reduces the driver’s rear view, increasing the risk of a crash.

 

NHTSA Campaign Number: 22V514

Manufacturer Volkswagen Group of America, Inc.

Components BACK OVER PREVENTION, EQUIPMENT

Potential Number of Units Affected 43,091

 

Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”

 

Remedy

Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen’s customer service at 1-800-893-5298. Volkswagen’s number for this recall is 91DV.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Volkswagen has a Recall

 


2022 Volkswagen Taos
2022 Volkswagen Taos

 


Compliance Recall 91DV / Rearview Camera Software

Issue:

The manufacturing process of the eMMC memory module may cause the rearview camera image not to display in specific use cases. A rearview camera that does not display an image reduces the driver’s rear view, increasing the risk of a crash.

 

Repair:

  • REPAIR AVAILABLE – August 02, 2022 / Install updated infotainment system software

 

Affected Vehicles

Country Beginning Model Year Ending Model Year Vehicle Vehicle Count
USA 2021 2021 ARTEON 685
USA 2021 2022 ATLAS 12,578
USA 2021 2022 ATLAS CROSS SPORT 6,786
USA 2021 2021 GOLF GTI 647
USA 2021 2022 JETTA 1,101
USA 2021 2021 JETTA GLI 377
USA 2022 2022 TAOS 2,882
USA 2021 2022 TIGUAN 18,035
CAN 2021 2021 ARTEON 84
CAN 2021 2022 ATLAS 3,031
CAN 2021 2022 ATLAS CROSS SPORT 1,852
CAN 2021 2021 GOLF 3,233
CAN 2021 2021 GOLF GTI 857
CAN 2021 2021 JETTA 4,858
CAN 2021 2021 JETTA GLI 477
CAN 2022 2022 TAOS 1,987
CAN 2021 2022 TIGUAN 7,174

 

Corrective Action

Dealers will flash updated infotainment software into affected vehicles.

 

Owner  Notification

Owner notification will take place in August 2022. Owner letter examples are included in this bulletin for your reference.

 


Chronology :

November 2021: For a certain type of eMMC memory module, flashing software to the chip prior to soldering it to the PCB was found to be causing an undervoltage in certain affected units. Internal testing indicated it may affect rearview camera activation during a narrow time window and under certain specific use conditions. Topic was identified for further investigation.

February 2022-April 2022: Volkswagen reviewed warranty claims and other available field data to identify whether there were any attributable claims. None were found that were clearly attributed to this issue.

Additional tests were conducted to determine whether the undervoltage issue only affected certain software versions or if there were any other defined characteristics of vehicles affected by the undervoltage issue. Results were inconclusive, thus, all vehicles with the specific eMMC memory module that were manufactured under the same suspect process were deemed to be potentially affected.

April 2022-June 2022: Despite no clear evidence of this rearview camera issue occuring on customer vehicles in the field, Volkswagen reviewed whether this issue affected compliance with FMVSS 111 based on the updated information from the foregoing.

July 13, 2022: The Volkswagen Product Safety Committee determines that the affected vehicles may not fully meet FMVSS 111 S5.5.6 under certain unlikely conditions. Hence, a voluntary non-compliance recall was decided.

Volkswagen is not aware of any warranty claims in the United States due to this issue.

 


12 Affected Products

Vehicles

MAKE MODEL YEAR
VOLKSWAGEN ARTEON 2021
VOLKSWAGEN ATLAS 2021-2022
VOLKSWAGEN ATLAS CROSS SPORT 2021-2022
VOLKSWAGEN GLI 2021
VOLKSWAGEN GTI 2021
VOLKSWAGEN JETTA 2021-2022
VOLKSWAGEN TAOS 2022
VOLKSWAGEN TIGUAN 2021-2022

 


5 Associated Documents

Non-Compliance Notice 573 Report

RCLRPT-22V514-2295.PDF 223.73KB

RCLRPT-22V514-2295

 


Recall Acknowledgement

RCAK-22V514-2453.pdf 645.958KB

RCAK-22V514-2453

 


Volkswagen – Dealer Launch Notice – August 2022

RCMN-22V514-3437.pdf 780.266KB

RCMN-22V514-3437

 


Remedy Instructions and TSB

RCRIT-22V514-7895.pdf 1710.19KB

RCRIT-22V514-7895

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V514-9855.pdf 98.658KB

RCONL-22V514-9855

 


Remedy Instructions and TSB

RCRIT-22V514-7895.pdf 1710.19KB

RCRIT-22V514-7895

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V514&docType=RCL

 


 

Overview – Introduction

The Immobilizer is a theft-deterrent device that adds a layer of security to VWGoA vehicles that include the following brands: Audi, Bentley, Lamborghini, and VW. Certain repairs such as replacing emission parts cannot be performed without resetting the immobilizer code for the vehicle. This is done by a technician using the VAS for PC software to synchronize the immobilizer code embedded in the ignition key with other codes resident on parts such as the Transmission Control Module, Engine Control Module, and Instrument Cluster.

 

Before you can replace an emission part

Whenever you replace an emission-related control module, the immobilizer must be reset using the VAS for PC software. This can only be done if you meet the following requirements:

  • You have enrolled into the program (see step 1 - Complete Pass Thru Enrollment Forms)
  • You have received an email from VWGoA that contains a Security ID and Password to access the immobilizer application hosted in Germany
  • You have received an email from VWGoA that contains a certificate file (e.g. IndepeDeale.30001.300999.pfx)
  • You have installed the certificate onto your PC
  • You have obtained a J 2534-1 Pass Thru device (see recommended J 2534-1 Pass Thru devices)
  • You have performed the steps outlined in VAS for PC Setup

 

Recommended J 2534-1 Pass Thru devices

Pass thru devices are available for purchase from a recommended Manufacturer for registered workshops to perform Immobilizer functions. The Pass Thru devices that have been tested to work with VAS for PC follow:

 
  • I+ME Pass-Thru+XS

Available from ACTIA Corp.

http://www.actiaus.com, http://www.passthruxs.com or (734) 266-2083

91DV - Rearview Camera Software - 2021-2022 Volkswagen » small light

Available from Drew Technologies, Inc. http://www.drewtech.com or (734) 222-5228

 
  • Blue Streak iflash Global Programmer

Available from Blue Streak Electronics http://www.bsecorp.com or (905) 669-4812 Email at Info@bsecorp.com

91DV - Rearview Camera Software - 2021-2022 Volkswagen » small light

Available from Dearborn Group Technology http://www.dgtech.com or (248) 488-2080

Email at sales@dgtech.com

Note: Currently, Pass Thru re-programming supports SAE J2534-1 version 4.04 only. Please ensure that you have installed the appropriate driver for your Pass Thru device. For details read the documentation shipped with your device or contact the manufacturer.

Immobilizer-Reprogramming-Instructions

 

J2534 Pass Thru devices

91DV - Rearview Camera Software - 2021-2022 Volkswagen » small light Drew Tech CarDAQ-Plus 3 Diagnostic Code Reader and J2534 Programming Tool
91DV - Rearview Camera Software - 2021-2022 Volkswagen » small light Drew Technologies (DRWCDPLUSKIT) CarDAQ-Plus J2534 Flash Reprogramming Kit
91DV - Rearview Camera Software - 2021-2022 Volkswagen » small light Drew Tech CarDaq-M 2 SAE J2534-1/2 Reflash Reprogramming Tool OEM Diagnostics
91DV - Rearview Camera Software - 2021-2022 Volkswagen » small light Drew Tech Mongoose Pro ISO-CAN 2
91DV - Rearview Camera Software - 2021-2022 Volkswagen » small light VSI J2534 ECU Reprogrammer & Diagnostic Adapter
91DV - Rearview Camera Software - 2021-2022 Volkswagen » small light Dearborn d-Bridge Adapter J2534 OBDII Engineering Tool

 

 

https://erwin.vw.com

https://erwin.audiusa.com

 


 

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Mongoose-Plus Ford / Lincoln / Mercury J2534 OEM Vehicle Interface Cable - OEM Reprogramming and Diagnostics
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Autel MaxiCom MK908P Scanner: 2022 Updated of MS908S Pro Same as MaxiSys Elite Elite II, Top J2534 Programming ECU Coding, Bi-Directional Tool with 36+ Service, Active Test, AutoAuth for FCA SGW
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VXDIAG SVCI J2534 Diagnostic Interface Supports SAE J1850 Compatible for Ford Mazda Scan Tool
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RAP2 OEM J2534 Remote Reprogramming Tool for GM / Ford / Chrysler / Toyota / Honda / Nissan / Hyundai / Kia / BMW / Mercedes
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Last update on 2022-08-15 / Affiliate links / Images from Amazon Product Advertising API

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