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July 20, 2022 NHTSA CAMPAIGN NUMBER: 22V515000
Seat Belt Tensioners May Not Restrain Properly
Improperly restrained occupants have an increased risk of injury during a crash.
NHTSA Campaign Number: 22V515
Manufacturer Volkswagen Group of America, Inc.
Components SEAT BELTS
Potential Number of Units Affected 2,584
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Audi S3 and A3 sedans. The retention force of the seat belt tensioner on the driver and front passenger seats may be inadequate to properly restrain the occupants during a crash.
Remedy
Dealers will replace the driver and front passenger seat belt assemblies, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed September 16, 2022. A second notice will be sent once the remedy becomes available. Owners may contact Audi’s customer service at 1-800-253-2834. Audi’s number for this recall is 68i2.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Audi has a Recall
Safety Recall 68i2 / Front Seat Belts
Affected Vehicles
Country | Beginning Model Year | Ending Model Year | Vehicle | Vehicle Count |
USA | 2022 | 2022 | A3 SEDAN | 2,221 |
USA | 2022 | 2022 | S3 SEDAN | 363 |
CAN | 2022 | 2022 | A3 SEDAN | 899 |
CAN | 2022 | 2022 | S3 SEDAN | 233 |
Problem Description
The retention force of the seat belt tensioner on the driver and front passenger seats may be inadequate to properly restrain the occupants during a crash. Improperly restrained occupants have an increased risk of injury during a crash.
Corrective
Action Replace the driver and front passenger seat belt assemblies.
Code Visibility
On July 28, 2022, the campaign code was applied to affected vehicles.
Owner Notification
Owner notification will take place in November 2022. Owner letter examples are included in this bulletin for your reference.
Repair Overview
Replace left front and right front seat belt assemblies.
Chronology :
January 10, 2022: While performing a release crash test for Audi RS3 for the South Korea market, the retention force of the seat belt was recognized as being lower than intended.
January – February 2022: The supplier of the seat belt assembly was contacted and Audi AG was informed that the deviation in production of the seat belt assembly was already noticed and solved on the produced parts from January 07, 2022 on. The topic was submitted to the Audi Product Safety Committee. Computer simulations were performed to verify the impact of the retention force being lower than intended. Blocking of all affected vehicles still in production followed by a replacement of the seat belt assembly.
March – June 2022: Affected scope of vehicles in the field was verified and parts from these vehicles were gathered for testing purposes. CT scans of the seat belt tensioner to verify the effect on the produced parts were carried out. Regular meetings between Audi AG and the supplier were conducted to specify testing plans and improve the production processes. Parts with a decreased level of retention force were built on purpose for crash testing.
July 13, 2022: The Audi Product Safety Committee decides a voluntary worldwide safety recall.
Audi is not aware of any warranty claims or customer claims due to this issue.
2 Affected Products
Vehicles
MAKE | MODEL | YEAR |
AUDI | A3 | 2022 |
AUDI | S3 | 2022 |
9 Associated Documents
Recall Acknowledgement
RCAK-22V515-2593.pdf 645.768KB
Defect Notice 573 Report
RCLRPT-22V515-8327.PDF 215.95KB
Volkswagen – Audi Dealer Advance Notice – July 2022
RCMN-22V515-0668.pdf 834.903KB
Interim Owner Notification Letter(Part 577)
RIONL-22V515-1026.pdf 119.344KB
Interim Owner Notification Letter(Part 577)
RIONL-22V515-2421.pdf 106.013KB
Remedy Instructions and TSB
RCRIT-22V515-3526.pdf 1963.061KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V515-3184.pdf 156.686KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V515-3170.pdf 173.291KB
Volkswagen – Audi Dealer Launch Notice – November 2022
RCMN-22V515-5596.pdf 218.519KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V515&docType=RCL
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SEOCONTENT-START
Audi of America, Inc., 3800 Hamlin Road, Auburn Hills, MI 48326 If you should have any questions about this communication, please contact Audi Customer Experience at 1-800-253-2834 or via our “Contact Us” page at www.audiusa.com. If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit the Recall/Service Campaign Lookup tool at www.audiusa.com and enter your Vehicle Identification Number (VIN). If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via firstclass mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records. 68i2 USA IMPORTANT SAFETY RECALL This notice applies to your vehicle: NHTSA: 22V515 Audi Recall: 68i2 – Driver & Front Passenger Seat Belt Assemblies INTERIM SAFETY RECALL NOTICE FOR YOUR VEHICLE A recall repair is not yet available This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Audi has decided that a defect, which relates to motor vehicle safety, exists in certain 2022 model year Audi vehicles. Our records show that you are the owner of a vehicle affected by this action. About this recall: The retention force of the seat belt tensioner on the driver and front passenger seats may be inadequate to properly restrain the occupants during a crash. Improperly restrained occupants have an increased risk of injury during a crash. A recall repair is not yet available. Audi is working to make a recall repair available as quickly as possible, and we will send you another letter once repairs can begin. At that time, you will be able to schedule this work with your authorized Audi dealer. Right now, your dealer does not have the parts or instructions to perform the recall work. Your safety and that of your passengers is our highest priority. We apologize for any inconvenience this letter may cause. Sincerely, Audi Customer Protection Audi of America, Inc., 3800 Hamlin Road, Auburn Hills, MI 48326 Si tiene alguna pregunta acerca de esta notificación, comuníquese con Atención al cliente de Audi al 1-800-253-2834 o a través de nuestra página “Contact Us” (Contáctenos) en www.audiusa.com. Si aún no obtuvo una respuesta satisfactoria, puede presentar una queja en la siguiente dirección: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590. También puede llamar a la línea directa gratuita de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153), o bien ingresar a http://www.safercar.gov. Si desea comprobar la elegibilidad de su vehículo para una reparación en el marco de esta o de cualquier otra campaña de llamada a revisión o de servicio, utilice la herramienta Recall/Service Campaign Lookup (Búsqueda de campañas de llamada a revisión o de servicio) en www.audiusa.com e ingrese el número de identificación del vehículo (VIN). Si usted es el arrendador y propietario registrado del vehículo identificado en esta campaña, la ley exige que reenvíe esta carta de inmediato al arrendatario por correo de primera clase en el plazo de diez (10) días a partir de su recepción. Si cambió su dirección o vendió el vehículo, complete la tarjeta prepagada de respuesta del propietario que se encuentra adjunta y envíenosla para que podamos actualizar nuestros registros. 68i2 USA CAMPAÑA DE LLAMADA A REVISIÓN IMPORTANTE Este aviso corresponde a su vehículo: NHTSA: 22V515 Campaña de llamada a revisión de Audi: 68i2 – Conjuntos de cinturones de seguridad para el conductor y el pasajero delantero AVISO DE CAMPAÑA DE LLAMADA A REVISIÓN PROVISIONAL DE SU VEHÍCULO POR MOTIVOS DE SEGURIDAD El servicio de reparación por la llamada a revisión aún no está disponible El presente aviso se le envía de acuerdo con la Ley Nacional de Tráfico y Seguridad de Vehículos Motorizados. Audi determinó que existe un defecto relacionado con la seguridad de los vehículos motorizados en determinados vehículos Audi modelo 2022. Nuestros registros indican que usted es propietario de uno de los vehículos afectados por esta medida. Acerca de esta campaña de llamada a revisión: Es posible que la fuerza de retención del tensor del cinturón de seguridad en los asientos del conductor y del pasajero delantero no sea suficiente para sujetar de forma adecuada a los ocupantes durante un choque. Los ocupantes con una sujeción inadecuada tienen un mayor riesgo de sufrir lesiones durante un choque. El servicio de reparación por la llamada a revisión aún no está disponible. Audi está trabajando para que el servicio de reparación por la llamada a revisión esté disponible lo antes posible. Le enviaremos otra carta una vez que las reparaciones puedan comenzar. A partir de ese momento, podrá programar este trabajo con su concesionario Audi autorizado. En este momento, su concesionario no dispone de las piezas ni de las instrucciones para realizar el servicio de revisión. Su seguridad y la de sus pasajeros es nuestra máxima prioridad. Nos disculpamos por cualquier inconveniente que esta carta pueda causarle. Atentamente, Defensa del Consumidor de Audi
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The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. November 2022 68i2 Page 1 of 15 Safety Recall Code: 68i2 Subject Driver & Front Passenger Seat Belt Assemblies Release Date November 08, 2022 Affected Vehicles Country Beginning Model Year Ending Model Year Vehicle Vehicle Count USA 2022 2022 A3 SEDAN 2,221 USA 2022 2022 S3 SEDAN 363 CAN 2022 2022 A3 SEDAN 899 CAN 2022 2022 S3 SEDAN 233 Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. Campaign status must show “open.” If Elsa shows other open action(s), inform your customer so that the work can also be completed at the same time the vehicle is in the workshop for this campaign. Problem Description The retention force of the seat belt tensioner on the driver and front passenger seats may be inadequate to properly restrain the occupants during a crash. Improperly restrained occupants have an increased risk of injury during a crash. Corrective Action Replace the driver and front passenger seat belt assemblies. Code Visibility On July 28, 2022, the campaign code was applied to affected vehicles. Owner Notification Owner notification will take place in November 2022. Owner letter examples are included in this bulletin for your reference. Additional Information Please alert everyone in your dealership about this action, including Sales, Service, Parts and Accounting personnel. Contact Warranty if you have any questions. IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers. The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi Group of America, Inc. and Audi Canada. All Rights Reserved. November 2022 68i2 Page 2 of 15 Parts Information Parts Control Type: VIN to Order If parts are needed to support a vehicle repair: US Dealers – use AVA CAN Dealers – contact the Parts Specialists via phone (800-767-6552), email (VWoAPartsSpecialists@vw.com), or chat/text with the VIN to order Initial Allocation: NO There will be no parts allocation. Please reference the Repair Projection Tool (below) to view your potential VIN population. Repair Projection Tool: (right click to open) Criteria Quantity Part Number P.O.C. Part Description Ordering Method 04 1 8Y0-857-705-J 041 SEAT BELT (left) VIN to Order 1 8Y0-857-706-J 041 SEAT BELT (right) VIN to Order NOTE The specified part numbers reflect the status at the start of this action. Interim updates made in ETKA can cause a listed part number to become unavailable. In this case, the new part number specified in ETKA should be used. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. November 2022 68i2 Page 3 of 15 Claim Entry Instructions The labor times listed here may differ from the labor operations and labor times listed in ELSA. After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order. If customer refused campaign work: U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option. Canada dealers: Upload the repair order [signed by customer] to Audi WIN/Operations/Campaign Closure. Service Number 68i2 Damage Code 0099 Parts Vendor Code 002 Claim Type Sold vehicle: 7 10 Unsold vehicle: 7 90 Causal Indicator Mark SEAT BELT (left)* as causal part Vehicle Wash/Loaner Do not claim wash/loaner under this action Criteria I.D. 04 LABOR Labor Op Time Units Description 6911 20 99 100 Replace left front and right front seat belts 2706 89 50 10 Connect battery charger (if necessary) 0150 00 00 Time stated on diagnostic protocol GFF Operations (if necessary) PARTS Quantity Part Number Description 1.00 8Y0857705J 041 SEAT BELT (left)* 1.00 8Y0857706J 041 SEAT BELT (right) The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. November 2022 68i2 Page 4 of 15 Customer Letter Example (USA) This notice applies to your vehicle: , NHTSA: 22V515 Subject: Safety Recall 68i2 – Driver & Front Passenger Seat Belt Assemblies Dear Audi Owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Audi has decided that a defect, which relates to motor vehicle safety, exists in certain 2022 model year Audi vehicles. Our records show that you are the owner of a vehicle affected by this action. What is the issue? The retention force of the seat belt tensioner on the driver and front passenger seats may be inadequate to properly restrain the occupants during a crash. Improperly restrained occupants have an increased risk of injury during a crash. What will we do? To correct this defect, your authorized Audi dealer will replace the driver and front passenger seat belt assemblies. This work will take up to two hours to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. What should you do? Please contact your authorized Audi dealer without delay to schedule this recall work. For your convenience, you can also visit www.audiusa.com and click on the “Find a Dealer” link to locate a dealer near you and schedule this service. Lease vehicles and address changes If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records. Reimbursement of Expenses If you have previously paid for repairs relating to the condition described in this letter, the enclosed form explains how to request reimbursement. We would be pleased to review your reimbursement request. Can we assist you further? If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Experience at 1-800-253-2834 or via our “Contact Us” page at www.audiusa.com. Checking your vehicle for open Recalls and Service Campaigns To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit the Recall/Service Campaign Lookup tool at www.audiusa.com and enter your Vehicle Identification Number (VIN). If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1- 888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle. Sincerely, Audi Customer Protection The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. November 2022 68i2 Page 5 of 15 Customer Letter Example (Canada) This notice applies to your vehicle: , Transport Canada Recall: 2022-383 Subject: Safety Recall 68i2 – Driver & Front Passenger Seat Belt Assemblies Dear Audi Owner, This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Our records show that you are the owner of a vehicle affected by this action. What is the issue? The retention force of the seat belt tensioner on the driver and front passenger seats may be inadequate to properly restrain the occupants during a crash. Improperly restrained occupants have an increased risk of injury during a crash. What will we do? To correct this defect, your authorized Audi dealer will replace the driver and front passenger seat belt assemblies. This work will take up to two hours to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. What should you do? Please contact your authorized Audi dealer without delay to schedule this recall work. Lease vehicles and address changes If you are the lessor and registered owner of the vehicle identified in this letter, you shall forward this letter (and any subsequent notice, if applicable) to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle identified in this letter, please fill out the enclosed prepaid Owner Reply Card and mail it to us so we can update our records. Reimbursement of Expenses If you have previously paid for repairs relating to the condition described in this letter, the enclosed form explains how to request reimbursement. We would be pleased to review your reimbursement request. Can we assist you further? If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Relations Monday through Friday from 8AM to 8PM EST at 1-800-822-2834 or via our “Contact Audi Canada” page at www.audi.ca. We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle. Sincerely, Audi Customer Protection The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. November 2022 68i2 Page 6 of 15 Repair Overview Replace left front and right front seat belt assemblies. NOTE These repair instructions may differ from the labor operations and labor times listed in ELSA. Damages resulting from improper repair or failure to follow these work instructions are the dealer’s responsibility and are not eligible for reimbursement under this action. This procedure must be read in its entirety prior to performing the repair. Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not identically match all affected vehicles. Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action. When working during extreme temperatures, it is recommended that the vehicle be allowed to acclimate inside the shop to avoid temperature-related component damage/breakage. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. November 2022 68i2 Page 7 of 15 Repair Instruction Section A – Check for Previous Repair Enter the VIN in Elsa and proceed to the “Campaign/Action” screen. TIP On the date of repair, print this screen and keep a copy with the repair order. Confirm the Campaign/Action is open . If the status is closed, no further work is required. Note the Applicable Criteria ID for use in determining the correct work to be done and corresponding parts associated. CRITICAL REPAIR STEP STOP! If multiple software update Campaign/Actions are open, they must be performed in order of the Start date . The oldest should be performed first. All Safety Recalls must be completed prior to completing this campaign. Proceed to Section B. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. November 2022 68i2 Page 8 of 15 Section B – Repair Procedure WARNING Risk of injury. Refer to “Warning and Safety Precautions”, found in Appendix A at the end of this document. Preparations before replacing front seat belts: Switch off the ignition and place the ignition key outside of the vehicle and wait 10 seconds before working on the airbag system. Move the front seat all the way forward and up. Detach the B-pillar upper trim panel: Move seat belt height adjuster to the lowest position. Free up the B-pillar trim panel <1> near the door seals. Unclip the B-pillar trim panel from the B-pillar using the Trim Removal Wedge -3409-. Remove the B-pillar upper trim panel from the mount on the body by tilting the trim panel inward and pulling it downward at the same time . If necessary, release the locking tab <1> using a large flat-head screwdriver. To do that, place the flat-head screwdriver on the locking tab and turn around its axle until the locking tab releases from the body. Remove the B-pillar upper trim panel and move to the side with the seat belt. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. November 2022 68i2 Page 9 of 15 Unclip the sill trim from the lower B-pillar trim: Unclip the C-pillar lower trim panel <1> from the B-pillar lower trim panel . Unclip the A-pillar lower trim panel <2> from the B-pillar lower trim panel . Remove the lower B-pillar trim: Release the seat belt guide <3> and guide out the seat belt. Press aside the trim panel <1> in the lower area as far as possible inward. Free up the B-pillar trim panel <2> near the door seals and remove by hand from the Bpillar . Disengage and remove the trim panel. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. November 2022 68i2 Page 10 of 15 Remove the front belt end fitting: CAUTION Pyrotechnical components can deploy unintentionally. Risk of injury. Discharge the static electricity: quickly touch the door striker. Release the locking mechanism and disconnect the connector <2> for the seat belt tensioner. Push the carpet in the seat belt tensioner area to the side. Remove the nut <1>. Remove the bolt <3>. Remove the seat belt tensioner <4> with the bolt and stop sleeve. Remove the seat belt guide: Push the bracket together and remove the belt guide <1> upward. Guide out the seat belt <2> and remove the seat belt guide. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. November 2022 68i2 Page 11 of 15 Remove seat belt relay: Remove the bolt <1>. Remove the seat belt relay <2> together with the seat belt. Removing automatic belt retractor: CAUTION Pyrotechnical components can deploy unintentionally. Risk of injury. Discharge the static electricity: quickly touch the door striker. Pull the connector lock out, then disconnect the connectors <2 and 5> for the seat belt tensioner igniter and seat belt force limiter. Push the release to disconnect the seat belt tensioner control module connector <4>. Remove the bolts <1 and 3> and then remove the automatic belt retractor from the mount. Guide seat belt webbing out of B-pillar trim. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. November 2022 68i2 Page 12 of 15 Installing new seat belt assembly: Installation is the reverse order of removal. Insert the automatic belt retractor with the antitwist mechanism <1> in the mount and tighten the bolt. Ensure the belt webbing is not twisted. Ensure spacer <18> is in place when installing the tensioner igniter <2>. Torque fasteners as follows: o Bolt <1> to 40 Nm. o Nut <3> to 4 Nm. o Bolt <4> to 45 Nm. o Bolt <6> to 4 Nm. o Bolt <8> to 45 Nm. Reconnect and lock connectors. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. November 2022 68i2 Page 13 of 15 Reinstall B-pillar trim panels in the reverse order of removal and note the following: Remove trim clips from the body using Omega Clip Tool -T40280-. Replace any damaged trim clips. The retaining pin <1> for the sliding piece on the B-pillar trim panel must engage in the mount <2> on the seat belt height adjuster . Perform seat belt tensioner control module basic settings: Select Guided Functions for the airbag control module, address 0015. Perform the following test plans: o J854 – Control module, replacing o J855 – Control module, replacing Follow the on-screen prompts. Send the diagnostic protocol to GFF Paperless after both test plans are complete. Proceed to Section C The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. November 2022 68i2 Page 14 of 15 Section C – Campaign Completion Stamp Item#: AUD4927ENG -ORItem # AUD4927FRE Once the campaign has been completed, the technician should stamp the repair order. Stamps are available for ordering through the Compliance Label Ordering Portal. Proceed to Section D Section D – Parts Return/Disposal Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP) for U.S. and the Part Destruction and Core Disposition Report for Canada. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. November 2022 68i2 Page 15 of 15 Appendix A – Warning and Safety Precautions WARNING General Safety Precautions when Working with Pyrotechnic Components: Pyrotechnic components always contain propellant that generates a gas during combustion. In some components, there is also a supply of pressurized gas to ensure this gas is generated This pressurized gas is stored under high pressure in a compressed gas container. Pyrotechnic components are triggered by electrical/mechanical igniters. Only trained personnel should perform testing, assembly and servicing work. Airbags do not have a replacement interval. Never check with test lamps, voltmeter or ohmmeters. Only check pyrotechnic components when they are installed in the vehicle using vehicle diagnosis, testing and information systems approved by the manufacturer. When working on pyrotechnic components and the airbag control module, disconnect the battery ground strap while the ignition is switched on. Then cover the negative terminal. Wait 10 seconds after disconnecting the battery. The ignition must be SWITCHED ON when connecting the battery. There should not be anyone inside the vehicle when doing this. Exception: vehicles with batteries in the passenger compartment. In this case, stay outside the range of the airbags and seat belts. Wash your hands after touching ignited pyrotechnic components from the restraint system. Do not open or repair pyrotechnic components. Use only new components to reduce the risk of injury. Do not install pyrotechnic components that have fallen onto a hard surface or show signs of damage. Discharge static electricity before handling pyrotechnic components, for example before disconnecting the electrical connector. This can be done by touching grounded metal objects such as the door striker pin. Install pyrotechnic components immediately after removing them from their transport packaging. If you must stop working, store the pyrotechnic component in its original transport packaging. Do not leave pyrotechnic components lying in the open unattended. Do not treat pyrotechnic components with grease, cleaning solutions or similar products. Do not expose pyrotechnic components to temperatures above 100 ºC, even for brief periods of time. People in the immediate vicinity of the workplace must be protected from possible noise and projectiles. Pyrotechnic components can trigger unintentionally. In the event of deployment: o Single-stage inflators: allow airbag to cool down completely. Wait at least 10 minutes before handling. o Two-stage inflators: wait for second airbag ignition. Allow airbag to cool down completely. Wait at least 10 minutes before handling.
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68i2 USA IMPORTANT SAFETY RECALL This notice applies to your vehicle: , NHTSA: 22V515 Subject: Safety Recall 68i2 – Driver & Front Passenger Seat Belt Assemblies Dear Audi Owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Audi has decided that a defect, which relates to motor vehicle safety, exists in certain 2022 model year Audi vehicles. Our records show that you are the owner of a vehicle affected by this action. What is the issue? The retention force of the seat belt tensioner on the driver and front passenger seats may be inadequate to properly restrain the occupants during a crash. Improperly restrained occupants have an increased risk of injury during a crash. What will we do? To correct this defect, your authorized Audi dealer will replace the driver and front passenger seat belt assemblies. This work will take up to two hours to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. What should you do? Please contact your authorized Audi dealer without delay to schedule this recall work. For your convenience, you can also visit www.audiusa.com and click on the “Find a Dealer” link to locate a dealer near you and schedule this service. Lease vehicles and address changes If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records. Reimbursement of Expenses If you have previously paid for repairs relating to the condition described in this letter, the enclosed form explains how to request reimbursement. We would be pleased to review your reimbursement request. Can we assist you further? If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Experience at 1-800-253-2834 or via our “Contact Us” page at www.audiusa.com. Checking your vehicle for open Recalls and Service Campaigns To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit the Recall/Service Campaign Lookup tool at www.audiusa.com and enter your Vehicle Identification Number (VIN). Audi of America, Inc. 3800 Hamlin Road Auburn Hills, MI 48326 +1 800 253 2834 www.audiusa.com Audi of America, Inc. IMPORTANT SAFETY RECALL If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle. Sincerely, Audi Customer Protection 68i2 USA CAMPAÑA DE LLAMADA A REVISIÓN IMPORTANTE POR MOTIVOS DE SEGURIDAD El presente aviso corresponde a su vehículo: , NHTSA: 22V515 Asunto: Campaña de llamada a revisión por motivos de seguridad 68i2 – Montajes del cinturón de seguridad del copiloto y el conductor Estimado propietario de un vehículo Audi: El presente aviso se le envía de acuerdo con la Ley Nacional de Tráfico y Seguridad con Vehículos Motorizados de EE. UU. Audi determinó que existe un defecto relacionado con la seguridad de los vehículos motorizados en determinados vehículos Audi modelo 2022. Nuestros registros indican que usted es propietario de uno de los vehículos afectados por esta campaña. ¿Cuál es el problema? Es posible que la fuerza de retención del tensor del cinturón de seguridad en los asientos del copiloto y el conductor no sea la adecuada para sujetar a los ocupantes durante un choque. El hecho de que los ocupantes del vehículo no estén sujetados correctamente aumenta el riesgo de sufrir lesiones durante un choque. ¿Qué haremos? Para corregir este defecto, el concesionario Audi autorizado cambiará los montajes del cinturón de seguridad del copiloto y el conductor. Este servicio demorará hasta dos horas y se le ofrecerá de forma gratuita. No obstante, considere la posibilidad de que su concesionario necesite tiempo adicional para la preparación del servicio y la organización del horario del taller. ¿Qué debe hacer? Comuníquese de inmediato con su concesionario Audi autorizado para programar este servicio de revisión. También puede visitar el sitio www.audiusa.com y hacer clic en “Find a Dealer” (Buscar concesionario) para encontrar un concesionario cercano a su domicilio y programar este servicio. Vehículos rentados y cambios de dirección Si usted es el arrendador y propietario registrado del vehículo identificado en esta campaña, la ley exige que reenvíe esta carta de inmediato al arrendatario por correo de primera clase en el plazo de los diez (10) días posteriores a la recepción. Si cambió de dirección o vendió el vehículo, complete la tarjeta prepagada de respuesta del propietario adjunta y envíenosla para que podamos actualizar nuestros registros. Reembolso de gastos Si anteriormente pagó reparaciones relacionadas con el problema descrito en esta carta, el formulario adjunto explica cómo presentar una solicitud de reembolso. Con mucho gusto revisaremos su solicitud. Audi of America, Inc. 3800 Hamlin Road Auburn Hills, MI 48326 +1 800 253 2834 www.audiusa.com Audi of America, Inc. CAMPAÑA DE LLAMADA A REVISIÓN IMPORTANTE POR MOTIVOS DE SEGURIDAD ¿De qué otra forma podemos ayudarlo? Si su concesionario Audi autorizado no puede completar esta tarea de forma gratuita en un plazo razonable o no está en condiciones de hacerlo, comuníquese con Atención al Cliente de Audi al 1-800-253- 2834 o a través de la página “Contact Us” (Contáctenos) en el enlace www.audiusa.com. Verificación de su vehículo para campañas de llamada a revisión o de servicio vigentes Si desea comprobar la elegibilidad de su vehículo para una reparación en el marco de esta o de cualquier otra campaña de llamada a revisión o de servicio, utilice la herramienta Recall/Service Campaign Lookup (Búsqueda de campañas de llamada a revisión o de servicio) en www.audiusa.com e ingrese el número de identificación del vehículo (VIN). Si aún no está satisfecho, puede presentar una queja a la siguiente dirección: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590. También puede llamar a la línea directa y gratuita de seguridad de vehículos al 1-888-327-4236 (TTY: 1-800-424-9153) o ingresar a http://www.safercar.gov. Le pedimos disculpas por cualquier inconveniente que esto pueda ocasionarle; sin embargo, estamos tomando estas medidas para garantizar su seguridad y su continua satisfacción con el vehículo. Atentamente, Defensa del Consumidor de Audi
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AUDI DEALER COMMUNICATION Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Audi Public Relations. Audi Customer Protection 68i2_DLR_LAUNCH Repair Available – Safety Recall 68i2 / Driver & Front Passenger Seat Belt Assemblies This notice is for: Dealer Principal General Manager Sales Managers Service Manager Parts Manager Service Advisor Warranty Administrator Technicians Date: November 07, 2022 Issue: The retention force of the seat belt tensioner on the driver and front passenger seats may be inadequate to properly restrain the occupants during a crash. Improperly restrained occupants have an increased risk of injury during a crash. Repair: REPAIR AVAILABLE – November 08, 2022 – Replace driver and front passenger seat belt assemblies. See ELSA/ServiceNet for complete repair & claiming instructions Check daily campaign open inventory report or OMD for affected vehicles in inventory Repair every affected inventory vehicle before delivery to consumers. Parts Department: There will be no parts allocation. Please reference the Repair Projection Tool to view your potential VIN population. Affected Vehicles Country Beginning Model Year Ending Model Year Vehicle Vehicle Count USA 2022 2022 A3 SEDAN 2,221 USA 2022 2022 S3 SEDAN 363 CAN 2022 2022 A3 SEDAN 899 CAN 2022 2022 S3 SEDAN 233 *Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. Notes: Schedule owner repairs immediately Owner mailing – November 2022 IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. -END OF MESSAGE
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AUDI DEALER COMMUNICATION Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Audi Public Relations. Audi Customer Protection 68i2_DLR_ADV Advance Notice – Safety Recall 68i2 / Front Seat Belts This notice is for: Dealer Principal General Manager Sales Managers Service Manager Parts Manager Service Advisor Warranty Administrator Technicians Date: July 28, 2022 Issue: The retention force of the seat belt tensioner on the front seats (driver and passenger side) in affected vehicles may not reach the intended level. The seat belt tensioner in the affected vehicles serve the purpose of holding the passenger in his position in the seat and this function is present. In the event of a crash, the retention force of the seat belt may not reach the intended level. As a result, the position of the body can be further to the front of the seat, which leads to a negative influence on the whole restraint system, increasing the risk of injury. Repair: REPAIR NOT YET AVAILABLE Check daily campaign open inventory report or OMD for affected vehicles in inventory. Affected Vehicles Country Beginning Model Year Ending Model Year Vehicle Vehicle Count USA 2022 2022 A3 SEDAN 2,221 USA 2022 2022 S3 SEDAN 363 CAN 2022 2022 A3 SEDAN 899 CAN 2022 2022 S3 SEDAN 233 *Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. Notes: IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. -END OF MESSAGE
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-515 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Volkswagen Group of America, Inc. Submission Date : JUL 20, 2022 NHTSA Recall No. : 22V-515 Manufacturer Recall No. : 68i2 Manufacturer Information : Manufacturer Name : Volkswagen Group of America, Inc. Address : 3800 Hamlin Road Auburn Hills MI 48326 Company phone : 1-800-893-5298 Population : Number of potentially involved : 2,584 Estimated percentage with defect : 75 % Vehicle Information : Vehicle 1 : 2022-2022 AUDI S3 SEDAN Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because production records indicate that recalled vehicles were assembled with seat belt assembly’s that may not reach the intended level of retention force. S3 SEDAN: 363 Production Dates : JUL 08, 2021 – JAN 25, 2022 VIN Range 1 : Begin : WAUH3DGYXNA000583 End : WAUJ3DGY4NA046413 ✔ Not sequential Vehicle 2 : 2022-2022 AUDI A3 SEDAN Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because production records indicate that recalled vehicles were assembled with seat belt assembly’s that may not reach the intended level of retention force. A3 SEDAN: 2221 Production Dates : JUL 26, 2021 – JAN 26, 2022 VIN Range 1 : Begin : WAUHUDGY1NA000680 End : WAUGUDGY8NA047460 ✔ Not sequential Part 573 Safety Recall Report 22V-515 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : The retention force of the seat belt tensioner on the front seats ( driver and passenger side ) in affected vehicles may not reach the intended level. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The seat belt tensioner in the affected vehicles serve the purpose of holding the passenger in his position in the seat and this function is present. In the event of a crash, the retention force of the seat belt may not reach the intended level. As a result, the position of the body can be further to the front of the seat, which leads to a negative influence on the whole restraint system, increasing the risk of injury. Description of the Cause : Due to variation and wear of the tools in production of the seat belt assembly, the retention force of the seat belt may not reach the intended level. Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : Seat Belt Assembly Component Description : Reversible Belt Tensioner Component Part Number : 8Y0857705 J and 8Y0857706 J Supplier Identification : Component Manufacturer Name : ZF Passive Safety Czech s.r.o. Address : Hlavenec 161 Hlavenec Foreign States 294 74 Country : Czech Republic Chronology : January 10, 2022: While performing a release crash test for Audi RS3 for the South Korea market, the retention force of the seat belt was recognized as being lower than intended. January – February 2022: The supplier of the seat belt assembly was contacted and Audi AG was informed that the deviation in production of the seat belt assembly was already noticed and solved on the produced parts Part 573 Safety Recall Report 22V-515 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 from January 07, 2022 on. The topic was submitted to the Audi Product Safety Committee. Computer simulations were performed to verify the impact of the retention force being lower than intended. Blocking of all affected vehicles still in production followed by a replacement of the seat belt assembly. March – June 2022: Affected scope of vehicles in the field was verified and parts from these vehicles were gathered for testing purposes. CT scans of the seat belt tensioner to verify the effect on the produced parts were carried out. Regular meetings between Audi AG and the supplier were conducted to specify testing plans and improve the production processes. Parts with a decreased level of retention force were built on purpose for crash testing. July 13, 2022: The Audi Product Safety Committee decides a voluntary worldwide safety recall. Audi is not aware of any warranty claims or customer claims due to this issue. Description of Remedy : Description of Remedy Program : Replace the driver and front passenger seat belt assemblies. Audi will offer a reimbursement plan under this recall. How Remedy Component Differs from Recalled Component : The recalled components are seat belt assemblies with part numbers 8Y0857705 J and 8Y0857706 J from the affected production period. The remedy components have the same part numbers but have been built with higher joining forces on a new tool. Identify How/When Recall Condition was Corrected in Production : Vehicles produced after January 26, 2022 have been built with seat belt assemblies produced with improved joining parameters on a new tool and reach the intended level of retention force. Recall Schedule : Description of Recall Schedule : Dealers/owners: On or before September 16, 2022 Planned Dealer Notification Date : SEP 16, 2022 – SEP 16, 2022 Planned Owner Notification Date : SEP 16, 2022 – SEP 16, 2022 * NR – Not Reported
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