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July 27, 2022 NHTSA CAMPAIGN NUMBER: 22V543000
Air Bag Inflator May Explode or Deploy Improperly
An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper air bag deployment may not properly restrain the occupant, increasing their risk of injury in a crash.
NHTSA Campaign Number: 22V543
Manufacturer Volkswagen Group of America, Inc.
Components AIR BAGS
Potential Number of Units Affected 1,216
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 Audi TT Roadster, TT Coupe, S3 Sedan, R8 Coupe, A3 Sedan, A3 Etron, A3 Cabriolet, 2016 Golf Sportwagen, Golf R, Golf GTI, Golf A7, and E Golf vehicles. During air bag deployment, the front passenger air bag may explode or deploy improperly.
Remedy
Dealers will replace the front-passenger air bag module, free of charge. Owner notification letters were mailed December 16, 2022. Owners may contact Volkswagen’s customer service at 1-800-893-5298. Audi’s customer service at 1-800-253-2834. Volkswagen’s number for this recall is 69DY and 61C1.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Audi has a Recall
Affected Vehicles
Country | Beginning Model Year | Ending Model Year | Vehicle | Vehicle Count |
USA | 2016 | 2016 | A3 | 473 |
USA | 2016 | 2016 | A3 CABRIOLET | 16 |
USA | 2017 | 2017 | R8 | 2 |
USA | 2016 | 2016 | S3 | 83 |
USA | 2016 | 2016 | TT | 94 |
CAN | 2016 | 2016 | A3 | 24 |
CAN | 2016 | 2016 | A3 CABRIOLET | 1 |
CAN | 2016 | 2016 | S3 | 5 |
CAN | 2016 | 2016 | TT | 4 |
Problem Description
In the event of a crash with airbag deployment, the front passenger airbag may explode or deploy improperly. An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper airbag deployment may not properly restrain the occupant, increasing their risk of injury in a crash.
Corrective Action
Replace the front passenger airbag.
Precautions
Audi recommends avoiding use of the front passenger seat whenever possible until the recall
repair has been performed.
Code Visibility
On August 05, 2022, the campaign code was applied to affected vehicles.
Owner Notification
Owner notification will take place in December 2022. Owner letter examples are included in this bulletin for your reference.
Repair Overview
Replace passenger frontal airbag.
Chronology :
April 14-18, 2022: A dealership representative sent an email to a VWGoA employee on April 14 regarding a claim that an airbag inflator ruptured in a 2016 A3 e-Tron during a crash. The email was read and submitted to the appropriate business unit on April 18.
May 03, 2022: The current status of investigation and all relevant vehicle information were presented at the quarterly meeting between NHTSA and VWGoA.
June 29, 2022: Volkswagen Group of America was permitted to carry out a joint visual inspection with representatives for plaintiffs in the above-referenced lawsuit, ARC, Joyson, and NHTSA present. Solely based on this visual inspection the inflator is most likely original equipment and a rupture was confirmed.
July 19, 2022: Volkswagen AG and Audi AG received the serial numbers of the suspect inflator batch from the supplier and then verified the scope of vehicles in the field.
July 22, 2022: The Volkswagen and Audi Product Safety Committees decide a voluntary worldwide safety recall in order to analyze the parts from the suspect inflator batch.
Audi is aware of one customer claim due to this issue.
10 Affected Products
Vehicles
MAKE | MODEL | YEAR |
AUDI | A3 | 2016 |
AUDI | A3 ETRON | 2016 |
AUDI | R8 | 2016 |
AUDI | S3 | 2016 |
AUDI | TT | 2016 |
VOLKSWAGEN | E-GOLF | 2016 |
VOLKSWAGEN | GOLF | 2016 |
VOLKSWAGEN | GOLF R | 2016 |
VOLKSWAGEN | GOLF SPORTWAGEN | 2016 |
VOLKSWAGEN | GTI | 2016 |
18 Associated Documents
Recall 573 Report
RCLRPT-22V543-3225.pdf 222.646KB
Recall Acknowledgement
Volkswagen – VW Dealer Advance Notice – August 2022
RCMN-22V543-7639.pdf 843.139KB
Volkswagen – Audi Dealer Advance Notice – August 5, 2022
RCMN-22V543-1760.pdf 843.333KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-22V543-7773.pdf 122.192KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-22V543-8280.pdf 108.304KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-22V543-0103.pdf 125.533KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-22V543-6012.pdf 111.638KB
Remedy Instructions and TSB
RCRIT-22V543-3762.pdf 1220.82KB
Volkswagen – Audi Dealer Launch Notice – December 2022
ISSUED Owner Notification Letter(Part 577)
RCONL-22V543-4514.pdf 171.771KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V543-8864.pdf 155.889KB
Remedy Instructions and TSB
RCRIT-22V543-6365.pdf 1075.253KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V543-8553.pdf 98.846KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V543-1508.pdf 111.358KB
Volkswagen – Dealer Launch Notice – February 2023
RCMN-22V543-5813.pdf 217.826KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V543-4778.pdf 171.771KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V543-1345.pdf 155.889KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V543&docType=RCL
1 Associated Investigation
Air Bag Inflator Rupture
NHTSA ID: EA16003
Dated opened: August 4, 2016
The Office of Defects Investigation (ODI) is upgrading its Preliminary Evaluation of ARC Automotive Inc. (ARC) air bag inflators to an Engineering Analysis. ODI opened PE15-027 in July 2015 based on two injury incidents involving a driver air bag inflator rupture. One incident involved a 2002 Chrysler Town & Country that utilized a dual-stage air bag inflator. The other involved a 2004 Kia Optima that utilized a single-stage inflator. Both driver air bag inflators were manufactured by ARC, a tier-two supplier of automotive air bag systems, at their manufacturing facility in Knoxville Tennessee. All ARC driver air bag inflators are a hybrid design that fills the air bag by releasing an inert gas mixture stored in the inflator at high pressure. The gas mixture is augmented by an ammonium nitrate based propellant. The pressurized gas mixture and propellant are contained entirely within a hermetically sealed steel housing isolated from external atmospheric conditions.
During the course of PE15-027, ODI requested information from ARC about which air bag module manufacturers used the subject ARC inflators. Based on the information received from ARC, ODI requested information from the identified air bag module manufacturers about which vehicle manufacturers used modules with the subject ARC inflators. That process identified two additional affected vehicle manufacturers, General Motors and Hyundai.
Based on the age of the vehicles involved in the two incidents in the U.S., ODI focused on single- and dual-stage inflators manufactured by ARC from the start of production to September 2004. It is estimated that approximately 8 million inflators, both single- and dual-stage, were manufactured for use in vehicles produced by Chrysler, GM, Kia and Hyundai for sale or lease in the United States during that time frame.
In addition to identifying models using the subject ARC air bag inflator, ODI requested that the affected vehicle manufacturers supply the details for any type of complaint, field report, lawsuit, arbitration or other report involving any vehicle manufactured for sale or lease in the United States equipped with air bag modules utilizing an air bag inflator manufactured by ARC regardless of inflator type (dual vs. single) or position (i.e. driver, passenger, side, etc.). No additional field failures were reported to ODI by the vehicle manufacturers. Additionally, ODI received information from ARC regarding the design, manufacture and testing of the single- and dual-stage driver air bag inflators.
In July 2016, ODI was informed by Transport Canada of a fatal incident involving a driver air bag rupture in a 2009 Hyundai Elantra. It was determined that incident inflator was manufactured by ARC and had ruptured in substantially the same manner as the two previous incidents known to ODI. The driver air bag module in the subject 2009 Hyundai Elantra utilized a single-stage inflator manufactured at ARC’s facility in China. ARC confirmed that the inflator in the 2009 Hyundai Elantra was substantially the same design as the single-stage inflator in the 2004 Kia Optima and was assembled using substantially the same manufacturing process.
The U.S. market model 2009 Hyundai Elantra did not use the single-stage driver air bag inflator produced by ARC in China. It is unknown at this time if any of the inflators manufactured in China were used in vehicles produced for sale or lease in the United States.
ODI’s investigation will focus on determining the entire US population of ARC manufactured driver air bag inflators, single- and dual-stage, identification of affected vehicle manufacturers, and whether any single-stage driver air bag inflators manufactured at ARC’s facility in China were used in vehicles produced for sale or lease in the United States. Additionally, ODI will conduct a program to recover the subject ARC inflators from vehicles in the field for further testing and evaluation in support of root cause analysis.
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Last update on 2024-06-06 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
Audi of America, Inc., 3800 Hamlin Road, Auburn Hills, MI 48326 If you should have any questions about this communication, please contact Audi Customer Experience at 1-800-253-2834 or via our “Contact Us” page at www.audiusa.com. If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit the Recall/Service Campaign Lookup tool at www.audiusa.com and enter your Vehicle Identification Number (VIN). If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via firstclass mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records. 69DY USA IMPORTANT SAFETY RECALL This notice applies to your vehicle: NHTSA: 22V543 Audi Recall: 69DY – Passenger Frontal Airbag INTERIM SAFETY RECALL NOTICE FOR YOUR VEHICLE A recall repair is not yet available This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Audi has decided that a defect, which relates to motor vehicle safety, exists in certain 2016-2017 model year Audi vehicles. Our records show that you are the owner of a vehicle affected by this action. About this recall: In the event of a crash with airbag deployment, the front passenger airbag may explode or deploy improperly. An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper airbag deployment may not properly restrain the occupant, increasing their risk of injury in a crash. A recall repair is not yet available. Audi is working to make a recall repair available as quickly as possible, and we will send you another letter once repairs can begin. At that time, you will be able to schedule this work with your authorized Audi dealer. Right now, your dealer does not have the parts or instructions to perform the recall work. Precautions you should take: Audi recommends avoiding use of the front passenger seat whenever possible until the recall repair has been performed. Your safety and that of your passengers is our highest priority. We apologize for any inconvenience this letter may cause. Sincerely, Audi Customer Protection Audi of America, Inc., 3800 Hamlin Road, Auburn Hills, MI 48326 Si tiene alguna pregunta acerca de esta notificación, comuníquese con Atención al cliente de Audi al 1-800-253-2834 o a través de nuestra página “Contact Us” (Contáctenos) en www.audiusa.com. Si aún no obtuvo una respuesta satisfactoria, puede presentar una queja en la siguiente dirección: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590. También puede llamar a la línea directa gratuita de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153), o bien ingresar a http://www.safercar.gov. Si desea comprobar la elegibilidad de su vehículo para una reparación en el marco de esta o de cualquier otra campaña de llamada a revisión o de servicio, utilice la herramienta Recall/Service Campaign Lookup (Búsqueda de campañas de llamada a revisión o de servicio) en www.audiusa.com e ingrese el número de identificación del vehículo (VIN). Si usted es el arrendador y propietario registrado del vehículo identificado en esta campaña, la ley exige que reenvíe esta carta de inmediato al arrendatario por correo de primera clase en el plazo de diez (10) días a partir de su recepción. Si cambió su dirección o vendió el vehículo, complete la tarjeta prepagada de respuesta del propietario que se encuentra adjunta y envíenosla para que podamos actualizar nuestros registros. 69DY USA CAMPAÑA DE LLAMADA A REVISIÓN IMPORTANTE Este aviso corresponde a su vehículo: NHTSA: 22V543 Campaña de llamada a revisión de Audi: 69DY – bolsa de aire delantera del pasajero AVISO DE CAMPAÑA DE LLAMADA A REVISIÓN PROVISIONAL DE SU VEHÍCULO POR MOTIVOS DE SEGURIDAD El servicio de reparación por la llamada a revisión aún no está disponible El presente aviso se le envía de acuerdo con la Ley Nacional de Tráfico y Seguridad de Vehículos Motorizados. Audi determinó que existe un defecto relacionado con la seguridad en ciertos vehículos Audi, modelos 2016-2017. Nuestros registros indican que usted es propietario de uno de los vehículos afectados por esta medida. Acerca de esta campaña de llamada a revisión: En el caso de un choque en el que se despliegue la bolsa de aire, la bolsa de aire delantera del pasajero podría explotar o desplegarse de manera incorrecta. La explosión del inflador puede provocar que algunos fragmentos metálicos filosos impacten en los ocupantes, lo que daría como resultado lesiones graves o la muerte. Un despliegue inapropiado de la bolsa de aire podría hacer que el ocupante del vehículo no quede adecuadamente sujeto, lo que aumentaría el riesgo de lesiones en un choque. El servicio de reparación por la llamada a revisión aún no está disponible. Audi está trabajando para que el servicio de reparación por la llamada a revisión esté disponible lo antes posible. Le enviaremos otra carta una vez que las reparaciones puedan comenzar. A partir de ese momento, podrá programar este trabajo con su concesionario Audi autorizado. En este momento, su concesionario no dispone de las piezas ni de las instrucciones para realizar el servicio de revisión. Recaudos que debería tomar: Audi recomienda evitar el uso del asiento delantero del pasajero siempre que sea posible hasta que se efectúe el servicio de reparación. Su seguridad y la de sus pasajeros es nuestra máxima prioridad. Nos disculpamos por cualquier inconveniente que esta carta pueda causarle. Atentamente, Defensa del Consumidor de Audi
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The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. December 2022 69DY Page 1 of 17 Safety Recall Code: 69DY Subject Passenger Frontal Airbag Release Date December 13, 2022 Affected Vehicles Country Beginning Model Year Ending Model Year Vehicle Vehicle Count USA 2016 2016 A3 CABRIOLET 16 USA 2016 2016 A3 ETRON 119 USA 2016 2016 A3 SEDAN 354 USA 2017 2017 R8 COUPE 2 USA 2016 2016 S3 SEDAN 83 USA 2016 2016 TT COUPE 71 USA 2016 2016 TT ROADSTER 23 CAN 2016 2016 A3 CABRIOLET 1 CAN 2016 2016 A3 ETRON 8 CAN 2016 2016 A3 SEDAN 16 CAN 2016 2016 S3 SEDAN 5 CAN 2016 2016 TT COUPE 3 CAN 2016 2016 TT ROADSTER 1 Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. Campaign status must show “open.” If Elsa shows other open action(s), inform your customer so that the work can also be completed at the same time the vehicle is in the workshop for this campaign. Problem Description In the event of a crash with airbag deployment, the front passenger airbag may explode or deploy improperly. An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper airbag deployment may not properly restrain the occupant, increasing their risk of injury in a crash. Corrective Action Replace the front passenger airbag. Precautions Audi recommends avoiding use of the front passenger seat whenever possible until the recall repair has been performed. Code Visibility On August 05, 2022, the campaign code was applied to affected vehicles. Owner Notification Owner notification will take place in December 2022. Owner letter examples are included in this bulletin for your reference. Additional Information Please alert everyone in your dealership about this action, including Sales, Service, Parts and Accounting personnel. Contact Warranty if you have any questions. The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi Group of America, Inc. and Audi Canada. All Rights Reserved. December 2022 69DY Page 2 of 17 IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers. The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi Group of America, Inc. and Audi Canada. All Rights Reserved. December 2022 69DY Page 3 of 17 Parts Information Parts Control Type: VIN to Order If parts are needed to support a vehicle repair: US Dealers – use AVA CAN Dealers – contact the Parts Specialists via phone (800-767-6552), email (VWoAPartsSpecialists@vw.com), or chat/text with the VIN to order Parts Control Type: Free Order Parts will be managed by Free Order Initial Allocation: NO There will be no parts allocation. Please reference the Repair Projection Tool (below) to view your potential VIN population. Repair Projection Tool: (right click to open) Criteria Quantity Part Number P.O.C. Part Description Ordering Method 01 1 8S0-880-204-G AIRBAG VIN to Order 4 N -911-832-01 BOLT Free Order 02 1 4S0-880-204-F AIRBAG VIN to Order 4 N -911-832-01 BOLT Free Order 03 1 8V0-880-204-H AIRBAG VIN to Order 4 N -908-877-03 FLANGE NUT Free Order NOTE The specified part numbers reflect the status at the start of this action. Interim updates made in ETKA can cause a listed part number to become unavailable. In this case, the new part number specified in ETKA should be used. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. December 2022 69DY Page 4 of 17 Claim Entry Instructions The labor times listed here may differ from the labor operations and labor times listed in ELSA. After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order. If customer refused campaign work: U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option. Canada dealers: Upload the repair order [signed by customer] to Audi WIN/Operations/Campaign Closure. Service Number 69DY Damage Code 0099 Parts Vendor Code 002 Claim Type Sold vehicle: 7 10 Unsold vehicle: 7 90 Causal Indicator Mark AIRBAG* as causal part Vehicle Wash/Loaner Do not claim wash/loaner under this action Criteria I.D. 01 LABOR Labor Op Time Units Description 6959 55 99 90 Replace passenger airbag 2706 89 50 10 Connect battery charger (if necessary) 0150 00 00 Time stated on diagnostic protocol GFF Operations (if necessary) PARTS Quantity Part Number Description 1.00 8S0880204G AIRBAG* 4.00 N 91183201 BOLT Continued on next page The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. December 2022 69DY Page 5 of 17 Criteria I.D. 02 LABOR Labor Op Time Units Description 6959 55 99 70 Replace passenger airbag 2706 89 50 10 Connect battery charger (if necessary) 0150 00 00 Time stated on diagnostic protocol GFF Operations (if necessary) PARTS Quantity Part Number Description 1.00 4S0880204F AIRBAG* 4.00 N 91183201 BOLT Criteria I.D. 03 LABOR Labor Op Time Units Description 6959 55 99 70 Replace passenger airbag 2706 89 50 10 Connect battery charger (if necessary) 0150 00 00 Time stated on diagnostic protocol GFF Operations (if necessary) PARTS Quantity Part Number Description 1.00 8V0880204H AIRBAG* 4.00 N 90887703 FLANGE NUT The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. December 2022 69DY Page 6 of 17 Customer Letter Example (USA) This notice applies to your vehicle: , NHTSA: 22V543 Subject: Safety Recall 69DY – Passenger Frontal Airbag Dear Audi Owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Audi has decided that a defect, which relates to motor vehicle safety, exists in certain 2016-2017 model year Audi vehicles. Our records show that you are the owner of a vehicle affected by this action. What is the issue? In the event of a crash with airbag deployment, the front passenger airbag may explode or deploy improperly. An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper airbag deployment may not properly restrain the occupant, increasing their risk of injury in a crash. What will we do? To correct this defect, your authorized Audi dealer will replace the passenger frontal airbag. This work will take about an hour to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. What should you do? Please contact your authorized Audi dealer without delay to schedule this recall work. For your convenience, you can also visit www.audiusa.com and click on the “Find a Dealer” link to locate a dealer near you and schedule this service. Precautions you should take Audi recommends avoiding use of the front passenger seat whenever possible until the recall repair has been performed. Lease vehicles and address changes If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records. Can we assist you further? If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Experience at 1-800-253-2834 or via our “Contact Us” page at www.audiusa.com. Checking your vehicle for open Recalls and Service Campaigns To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit the Recall/Service Campaign Lookup tool at www.audiusa.com and enter your Vehicle Identification Number (VIN). If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1- 888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle. Sincerely, Audi Customer Protection The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. December 2022 69DY Page 7 of 17 Customer Letter Example (Canada) This notice applies to your vehicle: , Transport Canada Recall: 2022-403 Subject: Safety Recall 69DY – Passenger Frontal Airbag Dear Audi Owner, This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Our records show that you are the owner of a vehicle affected by this action. What is the issue? In the event of a crash with airbag deployment, the front passenger airbag may explode or deploy improperly. An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper airbag deployment may not properly restrain the occupant, increasing their risk of injury in a crash. What will we do? To correct this defect, your authorized Audi dealer will replace the passenger frontal airbag. This work will take about an hour to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. What should you do? Please contact your authorized Audi dealer without delay to schedule this recall work. Precautions you should take Audi recommends avoiding use of the front passenger seat whenever possible until the recall repair has been performed. Lease vehicles and address changes If you are the lessor and registered owner of the vehicle identified in this letter, you shall forward this letter (and any subsequent notice, if applicable) to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle identified in this letter, please fill out the enclosed prepaid Owner Reply Card and mail it to us so we can update our records. Can we assist you further? If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Relations Monday through Friday from 8AM to 8PM EST at 1-800-822-2834 or via our “Contact Audi Canada” page at www.audi.ca. We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle. Sincerely, Audi Customer Protection The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. December 2022 69DY Page 8 of 17 Repair Overview Replace passenger frontal airbag. NOTE These repair instructions may differ from the labor operations and labor times listed in ELSA. Damages resulting from improper repair or failure to follow these work instructions are the dealer’s responsibility and are not eligible for reimbursement under this action. This procedure must be read in its entirety prior to performing the repair. Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not identically match all affected vehicles. Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action. When working during extreme temperatures, it is recommended that the vehicle be allowed to acclimate inside the shop to avoid temperature-related component damage/breakage. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. December 2022 69DY Page 9 of 17 Repair Instruction Section A – Check for Previous Repair Enter the VIN in Elsa and proceed to the “Campaign/Action” screen. TIP On the date of repair, print this screen and keep a copy with the repair order. Confirm the Campaign/Action is open . If the status is closed, no further work is required. Note the Applicable Criteria ID for use in determining the correct work to be done and corresponding parts associated. CRITICAL REPAIR STEP STOP! If multiple software update Campaign/Actions are open, they must be performed in order of the Start date . The oldest should be performed first. All Safety Recalls must be completed prior to completing this campaign. Proceed to Section B. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. December 2022 69DY Page 10 of 17 Section B – Repair Procedure WARNING Risk of injury. Refer to “Warning and Safety Precautions”, found in Appendix A at the end of this document. Disconnect the 12V battery: WARNING Accident risk. When working on pyrotechnic components (such as airbags and belt tensioners), the battery must be disconnected with the ignition switched ON. Turn the ignition ON. Access the 12V battery. Loosen the nut <1>. Remove and isolate the battery ground cable terminal from the battery pole. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. December 2022 69DY Page 11 of 17 Remove glove compartment: See ELSA Repair Manual: Repair manual > Body > Body Interior > 68 Interior Equipment > Storage Compartments and Covers > Glove Compartment, Removing and Installing Remove support (A3/TT models): Unclip the wires from the instrument panel support. Remove the bolt <2>. Disengage the support <1> at the instrument panel and remove it. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. December 2022 69DY Page 12 of 17 Disconnect connectors from passenger frontal airbag: WARNING Before handling pyrotechnic components (for example, disconnecting the connector), the person handling it must “discharge static electricity”. This can be done by touching the door striker, for example. Release the connector lock <2> with a small screwdriver . Disconnect the connectors <1> on the Front Passenger Airbag Igniter 1 -N131- and Front Passenger Airbag Igniter 2 -N132- and (if equipped) Front Passenger Airbag Release Valve Igniter -N491-. Remove passenger frontal airbag: WARNING Secure the airbag unit from falling. Remove the fasteners <1 and 2>. Remove the passenger airbag <3> downward. WARNING Set the airbag down so the airbag fabric faces upward. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. December 2022 69DY Page 13 of 17 Check threaded connections (A3 models only): Check that the threaded bushings <1 and 2> are seated correctly on the airbag pins: o Version A: retighten the threaded connection with the flat spot -arrow- if necessary to 2 Nm. o Version B: do not retighten the round threaded connection. CAUTION There is a risk of malfunctions do to a faulty ground connection. The threaded pins and contact surface must be free of paint, coating, and corrosion, the threaded connection serves as the ground connection for the airbag. Install new passenger frontal airbag: Crit. Part Number Part Description 01 8S0-880-204-G Airbag N -911-832-01 Bolt (x4) 02 4S0-880-204-F Airbag N -911-832-01 Bolt (x4) 03 8V0-880-204-H Airbag N -908-877-03 Flange nut (x4) Installation is the reverse order of removal. Replace fasteners and torque as follows: Model Torque Specification TT 8 Nm R8 9 Nm A3/S3 8 Nm The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. December 2022 69DY Page 14 of 17 Connect and lock electrical connectors. Ensure the locks audibly engage. Ensure the wires do not get caught. Reassemble vehicle: Reassembly is the reverse order of removal. Torque support fasteners (A3/TT models) to 9 Nm. Torque glove compartment fasteners to 6 Nm. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. December 2022 69DY Page 15 of 17 Reconnect 12V battery: WARNING Ignition must be ON when connecting battery. If pyrotechnic components (e.g. airbag, belt tensioner) are not repaired correctly, they may deploy unintentionally after connecting battery. There must not be anyone inside the vehicle when connecting the battery. Disconnect the connector <2> from the Battery Monitoring Control Module -J367- <3>. Attach the battery ground cable clamp by hand to the battery negative terminal and torque the nut <1> to 6 Nm. Reconnect the connector to the Battery Monitoring Control Module -J367-. Activate the convenience one-touch open/close functions. Check the DTC memories of all the control units and erase under-voltage faults if necessary. Proceed to Section C The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. December 2022 69DY Page 16 of 17 Section C – Campaign Completion Stamp Item#: AUD4927ENG -ORItem # AUD4927FRE Once the campaign has been completed, the technician should stamp the repair order. Stamps are available for ordering through the Compliance Label Ordering Portal. Proceed to Section D Section D – Parts Return/Disposal Ensure parts are returned to the parts department for parts return process. Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP) for U.S. and the Part Destruction and Core Disposition Report for Canada. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved. December 2022 69DY Page 17 of 17 Appendix A – Warning and Safety Precautions WARNING General Safety Precautions when Working with Pyrotechnic Components: Pyrotechnic components always contain propellant that generates a gas during combustion. In some components, there is also a supply of pressurized gas to ensure this gas is generated This pressurized gas is stored under high pressure in a compressed gas container. Pyrotechnic components are triggered by electrical/mechanical igniters. Only trained personnel should perform testing, assembly and servicing work. Airbags do not have a replacement interval. Never check with test lamps, voltmeter or ohmmeters. Only check pyrotechnic components when they are installed in the vehicle using vehicle diagnosis, testing and information systems approved by the manufacturer. When working on pyrotechnic components and the airbag control module, disconnect the battery ground strap while the ignition is switched on. Then cover the negative terminal. Wait 10 seconds after disconnecting the battery. The ignition must be SWITCHED ON when connecting the battery. There should not be anyone inside the vehicle when doing this. Exception: vehicles with batteries in the passenger compartment. In this case, stay outside the range of the airbags and seat belts. Wash your hands after touching ignited pyrotechnic components from the restraint system. Do not open or repair pyrotechnic components. Use only new components to reduce the risk of injury. Do not install pyrotechnic components that have fallen onto a hard surface or show signs of damage. Discharge static electricity before handling pyrotechnic components, for example before disconnecting the electrical connector. This can be done by touching grounded metal objects such as the door striker pin. Install pyrotechnic components immediately after removing them from their transport packaging. If you must stop working, store the pyrotechnic component in its original transport packaging. Do not leave pyrotechnic components lying in the open unattended. Do not treat pyrotechnic components with grease, cleaning solutions or similar products. Do not expose pyrotechnic components to temperatures above 100 ºC, even for brief periods of time. People in the immediate vicinity of the workplace must be protected from possible noise and projectiles. Pyrotechnic components can trigger unintentionally. In the event of deployment: o Single-stage inflators: allow airbag to cool down completely. Wait at least 10 minutes before handling. o Two-stage inflators: wait for second airbag ignition. Allow airbag to cool down completely. Wait at least 10 minutes before handling.
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69DY USA IMPORTANT SAFETY RECALL This notice applies to your vehicle: , NHTSA: 22V543 Subject: Safety Recall 69DY – Passenger Frontal Airbag Dear Audi Owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Audi has decided that a defect, which relates to motor vehicle safety, exists in certain 2016-2017 model year Audi vehicles. Our records show that you are the owner of a vehicle affected by this action. What is the issue? In the event of a crash with airbag deployment, the front passenger airbag may explode or deploy improperly. An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper airbag deployment may not properly restrain the occupant, increasing their risk of injury in a crash. What will we do? To correct this defect, your authorized Audi dealer will replace the passenger frontal airbag. This work will take about an hour to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. What should you do? Please contact your authorized Audi dealer without delay to schedule this recall work. For your convenience, you can also visit www.audiusa.com and click on the “Find a Dealer” link to locate a dealer near you and schedule this service. Precautions you should take Audi recommends avoiding use of the front passenger seat whenever possible until the recall repair has been performed. Lease vehicles and address changes If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records. Can we assist you further? If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Experience at 1-800-253-2834 or via our “Contact Us” page at www.audiusa.com. Checking your vehicle for open Recalls and Service Campaigns To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit the Recall/Service Campaign Lookup tool at www.audiusa.com and enter your Vehicle Identification Number (VIN). Audi of America, Inc. 3800 Hamlin Road Auburn Hills, MI 48326 +1 800 253 2834 www.audiusa.com Audi of America, Inc. IMPORTANT SAFETY RECALL If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle. Sincerely, Audi Customer Protection 69DY USA CAMPAÑA DE LLAMADA A REVISIÓN IMPORTANTE POR MOTIVOS DE SEGURIDAD El presente aviso corresponde a su vehículo: , NHTSA: 22V543 Asunto: Campaña de llamada a revisión 69DY – Bolsa de aire delantera del lado del pasajero Estimado propietario de un vehículo Audi: El presente aviso se le envía de acuerdo con la Ley Nacional de Tráfico y Seguridad de Vehículos Motorizados de EE. UU. Audi determinó que existe un defecto relacionado con la seguridad de los vehículos motorizados en determinados vehículos Audi modelos 2016-2017. Nuestros registros indican que usted es propietario de uno de los vehículos afectados por esta campaña. ¿Cuál es el problema? En el caso de un choque con el despliegue de las bolsas de aire, la bolsa de aire delantera del lado del pasajero podría explotar o desplegarse de manera incorrecta. Una explosión del inflador puede ocasionar que los pasajeros se golpeen con fragmentos filosos de metal, lo que puede provocar lesiones graves o la muerte. Un despliegue incorrecto de la bolsa de aire no podría retener al pasajero de manera correcta, lo que aumenta el riesgo de lesiones en un choque. ¿Qué haremos? Para poder corregir este defecto, su concesionario Audi autorizado reemplazará la bolsa de aire delantera del lado del pasajero. Este servicio tardará alrededor de una hora y se realizará de forma gratuita. No obstante, considere la posibilidad de que su concesionario necesite tiempo adicional para la preparación del servicio y la organización del horario del taller. ¿Qué debe hacer? Comuníquese de inmediato con su concesionario Audi autorizado para programar este servicio de revisión. También puede visitar el sitio www.audiusa.com y hacer clic en “Find a Dealer” (Buscar concesionario) para encontrar un concesionario cercano a su domicilio y programar este servicio. ¿Qué precauciones debe tomar? Audi recomienda evitar el uso del asiento delantero del pasajero siempre que sea posible hasta que se efectúe el servicio de reparación. Vehículos arrendados y cambios de dirección Si usted es el arrendador y propietario registrado del vehículo identificado en esta campaña, la ley exige que reenvíe esta carta de inmediato al arrendatario por correo de primera clase en el plazo de los diez (10) días posteriores a la recepción. Si cambió de dirección o vendió el vehículo, complete la tarjeta prepagada de respuesta del propietario adjunta y envíenosla para que podamos actualizar nuestros registros. Audi of America, Inc. 3800 Hamlin Road Auburn Hills, MI 48326 +1 800 253 2834 www.audiusa.com Audi of America, Inc. CAMPAÑA DE LLAMADA A REVISIÓN IMPORTANTE POR MOTIVOS DE SEGURIDAD ¿De qué otra forma podemos ayudarlo? Si su concesionario Audi autorizado no puede completar esta tarea de forma gratuita en un plazo razonable o no está en condiciones de hacerlo, comuníquese con Atención al Cliente de Audi al 1-800-253-2834 o a través de la página “Contact Us” (Contáctenos) en el enlace www.audiusa.com. Verificación de vehículos para campañas de llamada a revisión o de servicio Si desea comprobar la elegibilidad de su vehículo para una reparación en el marco de esta o de cualquier otra campaña de llamada a revisión o de servicio, utilice la herramienta Recall/Service Campaign Lookup (Búsqueda de campañas de llamada a revisión o de servicio) en www.audiusa.com e ingrese el número de identificación del vehículo (VIN). Si aún no está satisfecho, puede presentar una queja a la siguiente dirección: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590. También puede llamar a la línea directa y gratuita de seguridad de vehículos al 1-888- 327-4236 (TTY: 1-800-424-9153) o ingresar a http://www.safercar.gov. Le pedimos disculpas por cualquier inconveniente que esto pueda haberle ocasionado; no obstante, hemos tomado medidas para garantizar su seguridad y su continua satisfacción con el vehículo. Atentamente, Defensa del Consumidor de Audi
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AUDI DEALER COMMUNICATION Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Audi Public Relations. Audi Customer Protection 69DY_DLR_LAUNCH Repair Available – Safety Recall 69DY / Passenger Frontal Airbag This notice is for: Dealer Principal General Manager Sales Managers Service Manager Parts Manager Service Advisor Warranty Administrator Technicians Date: Issue: Precautions December 12, 2022 In the event of a crash with airbag deployment, the front passenger airbag may explode or deploy improperly. An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper airbag deployment may not properly restrain the occupant, increasing their risk of injury in a crash. Audi recommends avoiding use of the front passenger seat whenever possible until the recall repair has been performed. Repair: • REPAIR AVAILABLE – December 13, 2022 – Replace passenger frontal airbag. • See ELSA/ServiceNet for complete repair & claiming instructions • Check daily campaign open inventory report or OMD for affected vehicles in inventory • Repair every affected inventory vehicle before delivery to consumers. Parts Department: There will be no parts allocation. Parts will be managed by free order. Affected Vehicles Country Beginning Model Year Ending Model Year Vehicle Vehicle Count USA 2016 2016 A3 CABRIOLET 16 USA 2016 2016 A3 ETRON 119 USA 2016 2016 A3 SEDAN 354 USA 2017 2017 R8 COUPE 2 USA 2016 2016 S3 SEDAN 83 USA 2016 2016 TT COUPE 71 USA 2016 2016 TT ROADSTER 23 CAN 2016 2016 A3 CABRIOLET 1 CAN 2016 2016 A3 ETRON 8 CAN 2016 2016 A3 SEDAN 16 CAN 2016 2016 S3 SEDAN 5 CAN 2016 2016 TT COUPE 3 CAN 2016 2016 TT ROADSTER 1 *Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. Notes: • Schedule owner repairs immediately • Owner mailing – December 2022 IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. -END OF MESSAGE
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AUDI DEALER COMMUNICATION Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Audi Public Relations. Audi Customer Protection 69DY_DLR_ADV Advance Notice – Safety Recall 69DY / Passenger Frontal Airbag This notice is for: Dealer Principal General Manager Sales Managers Service Manager Parts Manager Service Advisor Warranty Administrator Technicians Date: August 05, 2022 Issue: In the event of a crash, the airbag inflator may burst when deployed and can eject sharp metal fragments, causing possible injury to the occupants. Also the restraint performance of the airbag may not work as designed, increasing the risk of injury. Repair: REPAIR NOT YET AVAILABLE Check daily campaign open inventory report or OMD for affected vehicles in inventory. Affected Vehicles Country Beginning Model Year Ending Model Year Vehicle Vehicle Count USA 2016 2016 A3 473 USA 2016 2016 A3 CABRIOLET 16 USA 2017 2017 R8 2 USA 2016 2016 S3 83 USA 2016 2016 TT 94 CAN 2016 2016 A3 24 CAN 2016 2016 A3 CABRIOLET 1 CAN 2016 2016 S3 5 CAN 2016 2016 TT 4 *Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. Notes: IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. -END OF MESSAGE
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-543 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Volkswagen Group of America, Inc. Submission Date : JUL 27, 2022 NHTSA Recall No. : 22V-543 Manufacturer Recall No. : 69DY, 61C1 Manufacturer Information : Manufacturer Name : Volkswagen Group of America, Inc. Address : 3800 Hamlin Road Auburn Hills MI 48326 Company phone : 1-800-893-5298 Population : Number of potentially involved : 1,216 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2016-2016 Audi TT Roadster Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because, according to production records, the recalled vehicles were assembled with passenger airbag inflators manufactured in the same production batch as the affected vehicle; the production batch was defined by sub-supplier ARC. TT Roadster: 23 Production Dates : NOV 12, 2015 – JAN 15, 2016 VIN Range 1 : Begin : TRUT5CFV5G1018877 End : TRUT5CFV6G1022677 ✔ Not sequential Vehicle 2 : 2016-2016 Audi TT Coupe Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because, according to production records, the recalled vehicles were assembled with passenger airbag inflators manufactured in the same production batch as the affected vehicle; the production batch was defined by sub-supplier ARC. TT Coupe: 71 Production Dates : NOV 10, 2015 – JAN 18, 2016 VIN Range 1 : Begin : TRUC5AFV6G1018794 End : TRUC5AFV7G1023079 ✔ Not sequential Part 573 Safety Recall Report 22V-543 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2016-2016 Audi S3 SEDAN Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because, according to production records, the recalled vehicles were assembled with passenger airbag inflators manufactured in the same production batch as the affected vehicle; the production batch was defined by sub-supplier ARC. S3 Sedan: 83 Production Dates : NOV 04, 2015 – DEC 15, 2015 VIN Range 1 : Begin : WAUB1GFF5G1054549 End : WAUB1GFF9G1070088 ✔ Not sequential Vehicle 4 : 2016-2016 Audi R8 COUPE Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because, according to production records, the recalled vehicles were assembled with passenger airbag inflators manufactured in the same production batch as the affected vehicle; the production batch was defined by sub-supplier ARC. R8 Coupe: 2 Production Dates : FEB 03, 2016 – FEB 04, 2016 VIN Range 1 : Begin : WUAKBAFXXH7901055 End : WUAEAAFX6H7901070 ✔ Not sequential Vehicle 5 : 2016-2016 Audi A3 Sedan Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because, according to production records, the recalled vehicles were assembled with passenger airbag inflators manufactured in the same production batch as the affected vehicle; the production batch was defined by sub-supplier ARC. A3 Sedan: 354 Production Dates : NOV 04, 2015 – DEC 17, 2015 VIN Range 1 : Begin : WAUE8GFF8G1054490 End : WAUA7GFF2G1071173 ✔ Not sequential Part 573 Safety Recall Report 22V-543 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 6 : 2016-2016 Audi A3 ETRON Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because, according to production records, the recalled vehicles were assembled with passenger airbag inflators manufactured in the same production batch as the affected vehicle; the production batch was defined by sub-supplier ARC. A3 ETRON: 119 Production Dates : NOV 03, 2015 – JAN 04, 2016 VIN Range 1 : Begin : WAUTPBFF3GA075664 End : WAUUPBFF4GA102231 ✔ Not sequential Vehicle 7 : 2016-2016 Audi A3 Cabriolet Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because, according to production records, the recalled vehicles were assembled with passenger airbag inflators manufactured in the same production batch as the affected vehicle; the production batch was defined by sub-supplier ARC. A3 Cabriolet: 16 Production Dates : NOV 04, 2015 – DEC 03, 2015 VIN Range 1 : Begin : WAU38LFF9G1054529 End : WAU78LFF4G1066069 ✔ Not sequential Vehicle 8 : 2016-2016 Volkswagen GOLF SPORTWAGEN Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because, according to production records, the recalled vehicles were assembled with passenger airbag inflators manufactured in the same production batch as the affected vehicle; the production batch was defined by sub-supplier ARC. Golf Sportwagen: 85 Production Dates : OCT 28, 2015 – APR 27, 2016 VIN Range 1 : Begin : 3VWC17AU0GM514231 End : 3VWC17AU5GM523541 ✔ Not sequential Part 573 Safety Recall Report 22V-543 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 9 : 2016-2016 Volkswagen GOLF R Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because, according to production records, the recalled vehicles were assembled with passenger airbag inflators manufactured in the same production batch as the affected vehicle; the production batch was defined by sub-supplier ARC. Golf R: 1 Production Dates : MAY 25, 2016 – MAY 25, 2016 VIN Range 1 : Begin : WVWUF7AUXGW336319 End : WVWUF7AUXGW336319 ✔ Not sequential Vehicle 10 : 2016-2016 Volkswagen GOLF GTI Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because, according to production records, the recalled vehicles were assembled with passenger airbag inflators manufactured in the same production batch as the affected vehicle; the production batch was defined by sub-supplier ARC. Golf GTI: 267 Production Dates : OCT 28, 2015 – APR 26, 2016 VIN Range 1 : Begin : 3VWYT7AU3GM029114 End : 3VW447AU9GM061156 ✔ Not sequential Vehicle 11 : 2016-2016 Volkswagen GOLF A7 Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because, according to production records, the recalled vehicles were assembled with passenger airbag inflators manufactured in the same production batch as the affected vehicle; the production batch was defined by sub-supplier ARC. Golf A7: 191 Production Dates : OCT 28, 2015 – APR 27, 2016 VIN Range 1 : Begin : 3VW117AU3GM029122 End : 3VW217AU2GM061144 ✔ Not sequential Part 573 Safety Recall Report 22V-543 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 12 : 2016-2016 Volkswagen E GOLF Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because, according to production records, the recalled vehicles were assembled with passenger airbag inflators manufactured in the same production batch as the affected vehicle; the production batch was defined by sub-supplier ARC. E Golf: 4 Production Dates : MAR 09, 2016 – MAY 18, 2016 VIN Range 1 : Begin : WVWKP7AU5GW910409 End : WVWKP7AU0GW913069 ✔ Not sequential Description of Defect : Description of the Defect : The airbag inflator of one Audi A3 involved in an accident bursted when deployed. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the event of a crash, the airbag inflator may burst when deployed and can eject sharp metal fragments, causing possible injury to the occupants. The restraint performance of the airbag may not work as designed , increasing the risk of injury. Description of the Cause : The root cause is currently unknown, because a detailed analysis was not yet possible, since plaintiff’s counsel in ongoing litigation consented only to a visual inspection. Identification of Any Warning that can Occur : None. Involved Components : Component Name 1 : airbag module Component Description : front-passenger airbag module ( including inflator ) Component Part Number : 4S0880204 D / 8S0880204 E / 8V0880204 F / 5GM880204 Supplier Identification : Part 573 Safety Recall Report 22V-543 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Component Manufacturer Name : Joyson Safety Systems Germany GmbH Address : Bahnweg 1 Aschaffenburg Foreign States 63743 Country : Germany Chronology : April 14-18, 2022: A dealership representative sent an email to a VWGoA employee on April 14 regarding a claim that an airbag inflator ruptured in a 2016 A3 e-Tron during a crash. The email was read and submitted to the appropriate business unit on April 18. May 03, 2022: The current status of investigation and all relevant vehicle information were presented at the quarterly meeting between NHTSA and VWGoA. June 29, 2022: Volkswagen Group of America was permitted to carry out a joint visual inspection with representatives for plaintiffs in the above-referenced lawsuit, ARC, Joyson, and NHTSA present. Solely based on this visual inspection the inflator is most likely original equipment and a rupture was confirmed. July 19, 2022: Volkswagen AG and Audi AG received the serial numbers of the suspect inflator batch from the supplier and then verified the scope of vehicles in the field. July 22, 2022: The Volkswagen and Audi Product Safety Committees decide a voluntary worldwide safety recall in order to analyze the parts from the suspect inflator batch. Audi is aware of one customer claim due to this issue. Description of Remedy : Description of Remedy Program : Replace the front-passenger airbag module. Volkswagen and Audi will not offer a reimbursement plan under this recall. How Remedy Component Differs from Recalled Component : The recalled components are the front-passenger airbags with the part numbers 4S0880204 D / 8S0880204 E / 8V0880204 F / 5GM880204 from the suspicious production period. The remedy components have the part numbers 4S0880204 F / 8S0880204 G / 8V0880204 H / 5GM880204 and have been produced with an optimized production process. Identify How/When Recall Condition was Corrected in Production : The remedy component does not contain an inflator that was manufactured in the suspect inflator batch, which included the field event. Part 573 Safety Recall Report 22V-543 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Dealers/owners: on or before September 23, 2022 Planned Dealer Notification Date : SEP 23, 2022 – SEP 23, 2022 Planned Owner Notification Date : SEP 23, 2022 – SEP 23, 2022 * NR – Not Reported
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