November 21, 2022 NHTSA CAMPAIGN NUMBER: 22V861000
A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
NHTSA Campaign Number: 22V861000
Manufacturer Volkswagen Group of America, Inc.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 50,883
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 Audi S7, S6 Sedan, A6 Allroad, 2021-2022 RS7, RS6 Avant, 2019-2022 A7, and A6 Sedan vehicles. Liquid spilled in the rear seat may penetrate and cause the gateway control module to shut down.
Dealers will install a protective cover, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Audi’s customer service at 1-800-253-2834. Audi’s number for this recall is 90V2.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
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If liquid reaches and enters the gateway control module located under the rear middle seat, usually due to a liquid spill on the rear seats, it is being switched off as part of the safety concept. Water/liquid ingress into the gateway control module may lead to various internal errors due to short circuits within the control unit.
The gateway control module has a safety concept in case implausible signals are detected in the control unit. If such implausible signals are detected, the gateway switches off its function in order to avoid unwanted vehicle reactions. The vehicle remains steerable and the brake system is fully operable. The engine goes into emergency mode and remains in operation with reduced power. Unexpected reduced engine power may create an increased risk of a crash in certain driving situations.
Several warning messages will appear if the gateway control module shuts down. The error messages occur due to the interrupted communication between several systems. Even though several systems are displaying a malfunction, not all of these systems are impacted. Customers seeing error messages are advised to make arrangements to have the vehicle diagnosed/repaired by an authorized Audi dealer without delay.
REPAIR NOT YET AVAILABLE
Check daily campaign open inventory report or OMD for affected vehicles in inventory.
December 01, 2021: The Audi Product Safety Committee decided to conduct a voluntary recall for certain Audi Q5 vehicles in order to install a protective cover for the gateway control module and to seal the underbody in the area of an insufficient glue bead. At this point AUDI AG was not aware of any warranty claims in the US for Audi A6/A7 vehicles and field monitoring was decided for those models.
August – September 2022: Evaluation of field situation and detailed analysis of known warranty cases. Upon a detailed research of warranty claims, at that point 38 cases were identified to be potentially related to this issue. The topic was also reported back to the Product Safety Committee based on the updated field situation.
21 Affected Products
3 Associated Documents
Defect Notice 573 Report
Latest Recalls Documents
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