69EH Incorrectly Folded Passenger Air Bag – 2021 Volkswagen ID.4

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-858 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Volkswagen Group of America, Inc. Submission Date : NOV 02, 2022 NHTSA Recall No. : 22V-858 Manufacturer Recall No. : 69EH Manufacturer Information : Manufacturer Name : Volkswagen Group of America, Inc. Address : 3800 Hamlin Road Auburn Hills MI 48326 Company phone : 1-800-893-5298 Population : Number of potentially involved : 55 Estimated percentage with defect : 3 % Vehicle Information : Vehicle 1 : 2021-2021 Volkswagen ID4 Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by production records. The recalled products differ from products that were not included in the recall because the recalled parts were not correctly assembled. ID4 count: 55 Production Dates : NOV 26, 2021 – DEC 10, 2021 VIN Range 1 : Begin : WVGKMPE28MP063145 End : WVGGNPE24MP063226 ✔ Not sequential Description of Defect : Description of the Defect : Potentially incorrectly folded passenger airbag that may not comply with FMVSS 208 S21.5.5(a)(5, out of position testing. FMVSS 1 : 208 – Occupant crash protection FMVSS 2 : NR Description of the Safety Risk : In the event of a out of position test with an incorrectly folded airbag, the upper neck values (Tension Extension) may exceed the threshold required by FMVSS 208 S21.5.5(a)(5). This poses a noncompliance with the FMVSS. Deployment of an incorrectly folded passenger airbag may increase the risk of injury to occupant. Description of the Cause : After an interruption in the airbag production at the supplier, the work required instructions were not followed for a certain time frame. 3 airbag modules may have been assembled incorrectly. Identification of Any Warning that can Occur : NR Part 573 Safety Recall Report 22V-858 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Passenger Airbag Component Description : Front passenger airbag Component Part Number : 11A 880 204 G Supplier Identification : Component Manufacturer Name : Joyson Safety Systems Address : Joyson út 1 Miskolc Foreign States 3516 Country : Hungary Chronology : June 01, 2022: in a CoP (Conformity of Production) test for an out of position test according FMVSS 208, higher upper neck values were observed. Analysis started. June 2022: Identification of potential contributing factors for this single incident initiated, accuracy of test procedure evaluated July – September 2022: Root cause analysis, internal testing initiated (assembly of potential test parts). September – October 2022: in-depth analysis, testing to reconstruct CoP result, Identification of potentially affected vehicles, Confirmation of root cause, Risk assessment conducted October 26, 2022: Topic was presented and a non-compliance recall was decided. The decision was based on the one not OK CoP test. Description of Remedy : Description of Remedy Program : Volkswagen will replace the passenger airbag module at no cost to customers. Volkswagen will not offer a reimbursement plan under this recall. How Remedy Component Differs from Recalled Component : The recall remedy component can be distinguished from the recalled component because the remedy component was produced outside the potentially affected time period. Identify How/When Recall Condition was Corrected in Production : September 02, 2022: additional control at airbag supplier implemented Part 573 Safety Recall Report 22V-858 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Dealers/owners: On or before 01/01/2023 Planned Dealer Notification Date : JAN 01, 2023 – JAN 01, 2023 Planned Owner Notification Date : JAN 01, 2023 – JAN 01, 2023 * NR – Not Reported

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VOLKSWAGEN DEALER COMMUNICATION Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Volkswagen Public Relations. Volkswagen Customer Protection 69EH_DLR_ADV Advance Notice – Safety Recall 69EH / Passenger Frontal Airbag (Folding) This notice is for:  Dealer Principal  General Manager  Sales Managers  Service Manager  Parts Manager  Service Consultant  Warranty Administrator  Technicians Date: November 22, 2022 Issue: On certain vehicles, the passenger frontal airbag may not have been folded properly. As a result, the airbag may not inflate properly in a crash. An airbag that does not inflate properly could create an increased risk of injury in a crash. Precautions Volkswagen recommends avoiding use of the front passenger seat whenever possible until the recall work has been performed. Repair:  REPAIR NOT YET AVAILABLE  Check daily campaign open inventory report or OMD for affected vehicles in inventory. Affected Vehicles Country Beginning Model Year Ending Model Year Vehicle Vehicle Count USA 2021 2021 ID4 55 CAN 2021 2021 ID4 30 *Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. Notes: IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. -END OF MESSAGE

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