19Q9 Electric Motor Sealing Ring Incorrectly Assembled – 2023 Volkswagen ID.4

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-830 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Volkswagen Group of America, Inc. Submission Date : NOV 09, 2022 NHTSA Recall No. : 22V-830 Manufacturer Recall No. : 19Q9 Manufacturer Information : Manufacturer Name : Volkswagen Group of America, Inc. Address : 3800 Hamlin Road Auburn Hills MI 48326 Company phone : 1-800-893-5298 Population : Number of potentially involved : 392 Estimated percentage with defect : 5 % Vehicle Information : Vehicle 1 : 2023-2023 VOLKSWAGEN ID4 Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by reviewing production records The recalled products differ from products that were not included in the recall because recalled vehicles may have been built with incorrectly assembled sealing ring at the electric motor. ID4: 392 Production Dates : SEP 02, 2022 – OCT 03, 2022 VIN Range 1 : Begin : 1V2GNPE82PC000287 End : 1V2GNPE86PC002527 ✔ Not sequential Description of Defect : Description of the Defect : Due to an incorrectly assembled sealing ring, it may be possible for coolant to enter the high-voltage system, potentially resulting in ground bouncing in the low-voltage system. This may interfere with the CAN communication and voltage supply of safety-critical control modules. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Coolant ingress has the potential to affect safety critical control modules and/ or vehicle warning lights. Diminished performance of safety-critical systems may affect vehicle control or performance in the event of a crash, increasing the risk of injury. It can also result in an unintended airbag deployment, increasing the risk of injury or a crash. Description of the Cause : Incorrect assembly of sealing ring for cooling fluid at electric engine. Part 573 Safety Recall Report 22V-830 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : Warning lights may indicate that an electrical failure exists. Involved Components : Component Name 1 : Electric engine Component Description : Coolant seal at electric engine body Component Part Number : 1EA.901.132.F Supplier Identification : Component Manufacturer Name : Volkswagen AG Address : Berliner Ring 2 Wolfsburg Foreign States 38440 Country : Germany Chronology : 09/23/2022: First factory internal claim identified. Analysis process started. September 2022 – October 2022: Analysis of parts initiated, risk assessment conducted and scope of potentially affected vehicles determined. 10/14/2022: Topic was presented in Volkswagen’s Product Safety Committee. Additional technical details were requested. 10/28/2022: Topic was presented in Volkswagen’s Product Safety Committee. More details regarding risk assessment were requested. 11/02/2022: Topic was presented in Volkswagen’s Product Safety Committee and a recall was decided. Decision was based on internal evaluation. Volkswagen is not aware of any field claims, incidents or injuries relating to this issue. Description of Remedy : Description of Remedy Program : Volkswagen will replace the electric motor in certain vehicles affected by this recall. The remainder of affected vehicles will be inspected and, if a coolant leak is found at the affected seal, the electric motor will be replaced. Volkswagen will not offer a reimbursement plan under this recall. Part 573 Safety Recall Report 22V-830 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 How Remedy Component Differs from Recalled Component : The recall remedy component can be distinguished from the recalled component because it is manufactured with an electric motor that has a correctly assembled coolant seal. Identify How/When Recall Condition was Corrected in Production : 09/30/2022: electric engine factory – assembly procedure for coolant seal improved Recall Schedule : Description of Recall Schedule : Delaers/owners: On or before January 06, 2023 Planned Dealer Notification Date : JAN 06, 2023 – JAN 06, 2023 Planned Owner Notification Date : JAN 06, 2023 – JAN 06, 2023 * NR – Not Reported

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VOLKSWAGEN DEALER COMMUNICATION Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Volkswagen Public Relations. Volkswagen Customer Protection 19Q9_DLR_ADV Advance Notice – Safety Recall 19Q9 / Electric Motor Coolant Sealing Ring This notice is for:  Dealer Principal  General Manager  Sales Managers  Service Manager  Parts Manager  Service Consultant  Warranty Administrator  Technicians Date: November 17, 2022 Issue: Due to an incorrectly assembled sealing ring, it may be possible for coolant to enter the high-voltage system, potentially resulting in ground bouncing in the low-voltage system. This may interfere with the CAN communication and voltage supply of safety-critical control modules. Coolant ingress has the potential to affect safety-critical control modules and/or vehicle warning lights. Diminished performance of safety-critical systems may affect vehicle control or performance in the event of a crash, increasing the risk of injury. It can also result in an unintended airbag deployment, increasing the risk of injury or a crash. Precautions: An illuminated warning light(s) may indicate that an electrical failure exists. Owners are advised to review the owner’s manual to ensure familiarity with the vehicle warning lights, and should contact an authorized Volkswagen dealer if any warning light(s) is illuminated. Repair:  REPAIR NOT YET AVAILABLE  Check daily campaign open inventory report or OMD for affected vehicles in inventory. Affected Vehicles Country Beginning Model Year Ending Model Year Vehicle Vehicle Count USA 2023 2023 ID4 392 *Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. Notes: IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. -END OF MESSAGE

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-830 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Volkswagen Group of America, Inc. Submission Date : NOV 30, 2022 NHTSA Recall No. : 22V-830 Manufacturer Recall No. : 19Q9 Manufacturer Information : Manufacturer Name : Volkswagen Group of America, Inc. Address : 3800 Hamlin Road Auburn Hills MI 48326 Company phone : 1-800-893-5298 Population : Number of potentially involved : 393 Estimated percentage with defect : 5 % Vehicle Information : Vehicle 1 : 2023-2023 VOLKSWAGEN ID4 Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by reviewing production records The recalled products differ from products that were not included in the recall because recalled vehicles may have been built with incorrectly assembled sealing ring at the electric motor. ID4: 393 Production Dates : SEP 02, 2022 – OCT 17, 2022 VIN Range 1 : Begin : 1V2GNPE82PC000287 End : 1V2GNPE88PC003520 ✔ Not sequential Description of Defect : Description of the Defect : Due to an incorrectly assembled sealing ring, it may be possible for coolant to enter the high-voltage system, potentially resulting in ground bouncing in the low-voltage system. This may interfere with the CAN communication and voltage supply of safety-critical control modules. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Coolant ingress has the potential to affect safety critical control modules and/ or vehicle warning lights. Diminished performance of safety-critical systems may affect vehicle control or performance in the event of a crash, increasing the risk of injury. It can also result in an unintended airbag deployment, increasing the risk of injury or a crash. Description of the Cause : Incorrect assembly of sealing ring for cooling fluid at electric engine. Part 573 Safety Recall Report 22V-830 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : Warning lights may indicate that an electrical failure exists. Involved Components : Component Name 1 : Electric engine Component Description : Coolant seal at electric engine body Component Part Number : 1EA.901.132.F Supplier Identification : Component Manufacturer Name : Volkswagen AG Address : Berliner Ring 2 Wolfsburg Foreign States 38440 Country : Germany Chronology : 09/23/2022: First factory internal claim identified. Analysis process started. September 2022 – October 2022: Analysis of parts initiated, risk assessment conducted and scope of potentially affected vehicles determined. 10/14/2022: Topic was presented in Volkswagen’s Product Safety Committee. Additional technical details were requested. 10/28/2022: Topic was presented in Volkswagen’s Product Safety Committee. More details regarding risk assessment were requested. 11/02/2022: Topic was presented in Volkswagen’s Product Safety Committee and a recall was decided. Decision was based on internal evaluation. Volkswagen is not aware of any field claims, incidents or injuries relating to this issue. Description of Remedy : Description of Remedy Program : Volkswagen will replace the electric motor in certain vehicles affected by this recall. The remainder of affected vehicles will be inspected and, if a coolant leak is found at the affected seal, the electric motor will be replaced. Volkswagen will not offer a reimbursement plan under this recall. Part 573 Safety Recall Report 22V-830 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 How Remedy Component Differs from Recalled Component : The recall remedy component can be distinguished from the recalled component because it is manufactured with an electric motor that has a correctly assembled coolant seal. Identify How/When Recall Condition was Corrected in Production : 09/30/2022: electric engine factory – assembly procedure for coolant seal improved Recall Schedule : Description of Recall Schedule : Delaers/owners: On or before January 06, 2023 Planned Dealer Notification Date : JAN 06, 2023 – JAN 06, 2023 Planned Owner Notification Date : JAN 06, 2023 – JAN 06, 2023 * NR – Not Reported

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