19Q9 Electric Motor Sealing Ring Incorrectly Assembled – 2023 Volkswagen ID.4

November 9, 2022 NHTSA CAMPAIGN NUMBER: 22V830000

Electric Motor Sealing Ring Incorrectly Assembled

Coolant that leaks into the high-voltage system may impact safety-critical systems and warning lights, causing a loss of vehicle control or unintended air bag deployment, and increasing the risk of a crash or injury.

 

NHTSA Campaign Number: 22V830

Manufacturer Volkswagen Group of America, Inc.

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 392

 

Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 vehicles. The electric motor sealing ring was improperly assembled, which may allow coolant to leak into the high-voltage system and interfere with the CAN communication and power supply.

 

Remedy

Dealers will inspect and replace the electric motor, if necessary, free of charge. Owner notification letters are expected to be mailed January 6, 2023. Owners may contact Volkswagen’s customer service at 1-800-893-5298. Volkswagen’s number for this recall is 19Q9.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Volkswagen has a Recall

 


Affected Vehicles

Country Beginning Model Year Ending Model Year Vehicle Vehicle Count
USA 2023 2023 ID4 392

 

Issue:

Due to an incorrectly assembled sealing ring, it may be possible for coolant to enter the high-voltage system, potentially resulting in ground bouncing in the low-voltage system. This may interfere with the CAN communication and voltage supply of safety-critical control modules. Coolant ingress has the potential to affect safety-critical control modules and/or vehicle warning lights. Diminished performance of safety-critical systems may affect vehicle control or performance in the event of a crash, increasing the risk of injury. It can also result in an unintended airbag deployment, increasing the risk of injury or a crash.

 

Precautions:

An illuminated warning light(s) may indicate that an electrical failure exists. Owners are advised to review the owner’s manual to ensure familiarity with the vehicle warning lights, and should contact an authorized Volkswagen dealer if any warning light(s) is illuminated.

 

Repair:

REPAIR NOT YET AVAILABLE

Check daily campaign open inventory report or OMD for affected vehicles in inventory.

 


Chronology :

09/23/2022: First factory internal claim identified. Analysis process started.

September 2022 – October 2022: Analysis of parts initiated, risk assessment conducted and scope of potentially affected vehicles determined.

10/14/2022: Topic was presented in Volkswagen’s Product Safety Committee. Additional technical details were requested.

10/28/2022: Topic was presented in Volkswagen’s Product Safety Committee. More details regarding risk assessment were requested.

11/02/2022: Topic was presented in Volkswagen’s Product Safety Committee and a recall was decided. Decision was based on internal evaluation. Volkswagen is not aware of any field claims, incidents or injuries relating to this issue.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
VOLKSWAGEN ID.4 2023

 


4 Associated Documents

Defect Notice 573 Report

RCLRPT-22V830-9392.PDF 215.364KB

RCLRPT-22V830-9392

 


Recall Acknowledgement

RCAK-22V830-8799.pdf 645.878KB

RCAK-22V830-8799

 


Volkswagen – Dealer Advance Notice – November 2022

RCMN-22V830-3974.pdf 830.715KB

RCMN-22V830-3974

 


Recall 573 Report – November 30, 2022

RCLRPT-22V830-9620.PDF 215.364KB

RCLRPT-22V830-9620

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V830&docType=RCL

 


 

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