97HA 12-Volt Battery Cable May Short Circuit – 2023 Volkswagen ID.4

December 29, 2022 NHTSA CAMPAIGN NUMBER: 22V956000

12-Volt Battery Cable May Short Circuit

A short circuit may cause a loss of drive power, increasing the risk of a crash. A short circuit also increases the risk of a vehicle fire.


NHTSA Campaign Number: 22V956

Manufacturer Volkswagen Group of America, Inc.


Potential Number of Units Affected 1,042



Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 rear-wheel drive vehicles. The 12-Volt battery charging cable may contact the steering column shaft and cause the cable insulation to wear, possibly resulting in a short circuit.



Owners are advised to park outside and away from structures until the remedy has been completed. Dealers will inspect the 12-Volt battery charging cable and repair or replace it, as necessary, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Volkswagen’s customer service at 1-800-893-5298. Volkswagen’s number for this recall is 97HA.



Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.


Check if your Volkswagen has a Recall


Repair Overview

Inspect clearance between 12V battery cable and steering shaft.

If necessary, re-position or replace cable.


Affected Vehicles

Country Beginning Model Year Ending Model Year Vehicle Vehicle Count
USA 2023 2023 ID4 1,042
CAN 2023 2023 ID4 42


Problem Description:

On affected vehicles (rear-wheel drive only), the 12V battery charging cable may contact the steering column shaft, causing the cable insulation to wear through. If this happens, it may result in a short circuit. A short circuit can lead to a loss of motive power while driving which increases the risk of a crash. A short circuit in this case also increases the risk of a vehicle fire.

The affected cable is a low voltage cable; therefore there is no risk of a high-voltage electric shock to occupants or servicing technicians. A risk of potential damage to the steering system (due to electrical current passing through) cannot be ruled out.



If the vehicle develops a short circuit due to the recall condition, there will be warning messages in the display advising of low 12V battery charge while driving. In rare cases it is possible that there may be a burning smell, smoke, sparks or fire near the left front of the vehicle.

As a precaution, owners of affected vehicles are advised to park outside away from buildings or other structures and other vehicles due to the potential risk of vehicle fire due to this condition.

The affected cable is a low voltage cable; therefore there is no risk of a high-voltage electric shock to occupants or servicing technicians.


Corrective Action

Inspect the 12V battery charging cable and repair or replace it if necessary.


Code Visibility

On or about January 04, 2023, the campaign code will be applied to affected vehicles.


Owner Notification

Owner notification will take place in January 2023. Owner letter examples are included in this bulletin for your reference.


Repair Overview

Inspect clearance between 12V battery cable and steering shaft.

If necessary, re-position or replace cable.




Chronology :

December 8, 2022: During a pre-delivery inspection, a dealer noticed the subject production deviation on a single vehicle and reported it to Volkswagen.

December 14, 2022 – December 20, 2022: Based on the dealer’s report, an internal investigation was conducted both with supplier and at the Chattanooga assembly plant to identify the potentially affected population, root cause, and potential safety impact of the deviation. It was found that certain 12V battery connecting cables received from the supplier were out of specification and could lead to the subject production deviation.

December 21, 2022: The topic was presented to the Volkswagen Product Safety Committee and the committee made the determination to conduct a safety recall.


1 Affected Product




7 Associated Documents

Defect Notice 573 Report

RCLRPT-22V956-5986.PDF 216.057KB



Recall Acknowledgement

RCAK-22V956-4274.pdf 645.892KB



Remedy Instructions and TSB

RCRIT-22V956-6092.pdf 8596.198KB



Volkswagen – Dealer Launch Notice – January 2023

RCMN-22V956-7499.pdf 770.028KB



ISSUED Owner Notification Letter(Part 577)

RCONL-22V956-5378.pdf 98.745KB



ISSUED Owner Notification Letter(Part 577)

RCONL-22V956-8645.pdf 111.389KB



Volkswagen – Recall FAQ – February 2023

RMISC-22V956-8698.pdf 629.615KB



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