March 22, 2023 NHTSA CAMPAIGN NUMBER: 23V189000
In the event of a crash, a torn air bag cannot protect occupants as intended, increasing the risk of injury.
NHTSA Campaign Number: 23V189000
Manufacturer Volkswagen Group of America, Inc.
Components AIR BAGS
Potential Number of Units Affected 5,224
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2023 Q4 E-Tron SUV and Q4 E-Tron Sportback vehicles. During deployment, the head curtain air bag could deform the door seal and expose the metal inlay within the seal, which could tear the air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, “Ejection Mitigation.”
Dealers will install cloth tape in the driver and front passenger B-pillar area, free of charge. Owner notification letters are expected to be mailed May 19, 2023. Owners may contact Audi’s customer service at 1-800-253-2834. Audi’s number for this recall is 69FA.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Audi has a Recall
|Country||Beginning Model Year||Ending Model Year||Vehicle||Vehicle Count|
|USA||2022||2023||Q4 E-TRON SPORTBACK||900|
|USA||2022||2023||Q4 E-TRON SUV||4,324|
|CAN||2022||2023||Q4 E-TRON SPORTBACK||139|
|CAN||2022||2023||Q4 E-TRON SUV||964|
In a crash with head curtain airbag deployment, the airbag could deform the door seal and expose the metal inlay within the seal. If the exposed metal tears the airbag, the airbag would not be able to protect occupants as designed, increasing the risk of injury. Because of this, the vehicles included in this recall may not fully comply with the requirements of an airbag test according to FMVSS/CMVSS No. 226, “Ejection Mitigation”.
- REPAIR NOT YET AVAILABLE
- Check daily campaign open inventory report or OMD for affected vehicles in inventory.
- Audi is working to make a recall remedy available as soon as possible for the affected vehicles. Dealers and owners will be notified in writing once the recall remedy work can be performed.
November 15, 2022: After performing a head-airbag test, as part of the conformity of production monitoring, it was discovered that the airbag material was locally damaged. The sample size was immediately increased and an analysis started.
December 2022 – February 2023: A second test also led to a local damage of the airbag material. All vehicles still in the production line were blocked and the analyses of the root cause was continued. A countermeasure that fastens the door seal in the B-pillar area was introduced in production. The topic was submitted to the Audi Product Safety Committee. The affected scope of vehicles in the field was verified.
March 15, 2023: The Audi Product Safety Committee decides a noncompliance recall.
Audi is not aware of any warranty claims, customer complaints or other field reports due to this issue.
2 Affected Products
3 Associated Documents
Noncompliance Notice 573 Report
Volkswagen – Audi Dealer Advance Notice – April 2023
Latest Recalls Documents
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-189 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Volkswagen Group of America, Inc. Submission Date : MAR 22, 2023 NHTSA Recall No. : 23V-189 Manufacturer Recall No. : 69FA Manufacturer Information : Manufacturer Name : Volkswagen Group of America, Inc. Address : 3800 Hamlin Road Auburn Hills MI 48326 Company phone : 1-800-893-5298 Population : Number of potentially involved : 5,224 Estimated percentage with defect : 7 % Vehicle Information : Vehicle 1 : 2022-2023 AUDI Q4 E-TRON SUV Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because production records show that recalled vehicles were assembled without an additional fixation for the door sealing in the area of the B-pillar. Q4 E-TRON SUV: 4324 Production Dates : SEP 20, 2021 – JAN 09, 2023 VIN Range 1 : Begin : WA1M2AFZXPP011347 End : WA1BCBFZ8PP024513 ✔ Not sequential Vehicle 2 : 2022-2023 AUDI Q4 E-TRON SPORTBACK Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by records of the vehicle assembly information. The recalled products differ from products that were not included in the recall because production records show that recalled vehicles were assembled without an additional fixation for the door sealing in the area of the B-pillar. Q4 E-TRON SPORTBACK: 900 Production Dates : SEP 27, 2021 – JAN 09, 2023 VIN Range 1 : Begin : WA132BFZ5NP014350 End : WA132BFZ3PP024412 ✔ Not sequential Part 573 Safety Recall Report 23V-189 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Noncompliance : Description of the Noncompliance : In a crash with head curtain airbag deployment, the airbag could deform the door seal and expose the metal inlay within the seal. If the exposed metal tears the airbag, the airbag would not be able to protect occupants as designed, increasing the risk of injury. Because of this, the vehicles included in this recall may not fully comply with the requirements of an airbag test according to Federal Motor Vehicle Safety Standard (FMVSS) No. 226, “Ejection Mitigation”. FMVSS 1 : 226 – Ejection mitigation FMVSS 2 : NR Description of the Safety Risk : If the exposed metal tears the airbag, the airbag would not be able to protect occupants as designed, increasing the risk of injury. Description of the Cause : Due to slightly overlapping metal parts of the body shell in the area of the Bpillar, the door sealing does not lie flat. This, in combination with the U.S.- specific airbag and interior elements, leads to the described behavior. Identification of Any Warning that can Occur : none Involved Components : Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : AUDI AG Address : NR Foreign States 85045 Country : Germany Chronology : November 15, 2022: After performing a head-airbag test, as part of the conformity of production monitoring, it was discovered that the airbag material was locally damaged. The sample size was immediately increased and an analysis started. Part 573 Safety Recall Report 23V-189 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 December 2022 – February 2023: A second test also led to a local damage of the airbag material. All vehicles still in the production line were blocked and the analyses of the root cause was continued. A countermeasure that fastens the door seal in the B-pillar area was introduced in production. The topic was submitted to the Audi Product Safety Committee. The affected scope of vehicles in the field was verified. March 15, 2023: The Audi Product Safety Committee decides a noncompliance recall. Audi is not aware of any warranty claims, customer complaints or other field reports due to this issue. Description of Remedy : Description of Remedy Program : Cloth tape will be installed in driver and front passenger B-pillar area to secure the door seal in place. Audi will not offer a reimbursement plan under this recall. How Remedy Component Differs from Recalled Component : No parts are being replaced. The remedy component is a cloth tape with the part number D437S40A2. Identify How/When Recall Condition was Corrected in Production : Vehicles produced after January 10, 2023 include an additional fixation for the door sealing in the area of the B-pillar. Recall Schedule : Description of Recall Schedule : Dealers/owners: On or before May 19, 2023 Planned Dealer Notification Date : MAY 19, 2023 – MAY 19, 2023 Planned Owner Notification Date : MAY 19, 2023 – MAY 19, 2023 * NR – Not Reported
AUDI DEALER COMMUNICATION Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Audi Public Relations. Audi Customer Protection 69FA_DLR_ADV Advance Notice – Compliance Recall 69FA / B-pillar Door Seal ✓ Sales Managers anager ✓ Parts Manager ✓ Service Advisor arranty Administrator Date: April 3, 2023 Issue: In a crash with head curtain airbag deployment, the airbag could deform the door seal and expose the metal inlay within the seal. If the exposed metal tears the airbag, the airbag would not be able to protect occupants as designed, increasing the risk of injury. Because of this, the vehicles included in this recall may not fully comply with the requirements of an airbag test according to FMVSS/CMVSS No. 226, “Ejection Mitigation”. Repair: • REPAIR NOT YET AVAILABLE • Check daily campaign open inventory report or OMD for affected vehicles in inventory. • Audi is working to make a recall remedy available as soon as possible for the affected vehicles. Dealers and owners will be notified in writing once the recall remedy work can be performed. Affected Vehicles Country USA USA CAN CAN Beginning Model Year 2022 2022 2022 2022 Ending Model Year 2023 2023 2023 2023 Vehicle Q4 E-TRON SPORTBACK Q4 E-TRON SUV Q4 E-TRON SPORTBACK Q4 E-TRON SUV Vehicle Count 900 4,324 139 964 *Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. Notes: IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. -END OF MESSAGE-