Safety Recall 20Z8 – Fuel Pump Flange – 2013-2017 Audi Q5 & Q7

NHTSA Campaign Number: 17V298
Manufacturer Volkswagen Group of America, Inc.
Components FUEL SYSTEM, GASOLINE
Potential Number of Units Affected 240,487

 

Fuel Pump Flange May Crack Causing Fuel Leak

A fuel leak in the presence of an ignition source increases the risk of a fire.

 

Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles.

These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.

 

Remedy

Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present.

Flanges that do not have cracks will have a protective film applied.

These repairs will be performed free of charge. The recall began July 3, 2017.

Owners may contact Audi customer service at 1-800-253-2834.

Volkswagen’s number for this recall is 20Z8.

Note: This recall is an expansion of recall 16V-660.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Audi has a Recall

 

Date:	May 15, 2017
To:	Audi Dealer Principal, Service Manager, Warranty Administrator, Sales Manager & Parts Manager, General Manager
From:	Audi Customer Protection
Subject:	Advance Notice Safety Recall 20Z8 – Fuel Pump Flange

 

Audi has notified NHTSA and Transport Canada about the upcoming safety recall described in this letter.

CODE	20Z8
AFFECTED VEHICLES	Certain 2013-2017 model year Audi Q5 Certain 2013-2015 model year Audi Q7
RECALL DESCRIPTION	The filter housing of the fuel pump may develop fine cracks/fissures resulting in a fuel leak or fuel smell. Leaking fuel, in the presence of an ignition source, may result in a fire.
PRECAUTIONS	If a fuel smell is detected in the vehicle, customers should immediately contact an authorized Audi dealer to have the vehicle inspected.
CORRECTIVE ACTION	Repair information will be provided to dealers when parts and repair instructions become available to support this recall.

 

IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS

New Vehicles in Dealer Inventory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. 

Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. 

If you have any questions or require additional assistance, please contact Warranty. As always, any press inquiries should be directed to Audi Public Relations.

Audi Customer Protection

 

https://static.nhtsa.gov/odi/rcl/2017/RCRIT-17V298-8430.pdf

 

https://static.nhtsa.gov/odi/rcl/2017/RCONL-17V298-8884.pdf

 

https://static.nhtsa.gov/odi/rcl/2017/RCMN-17V298-4661.pdf

 

https://static.nhtsa.gov/odi/rcl/2017/RCMN-17V298-2550.pdf

 

https://static.nhtsa.gov/odi/rcl/2017/RCONL-17V298-8884.pdf

 

https://static.nhtsa.gov/odi/rcl/2017/RCONL-17V298-0995.pdf

 

https://static.nhtsa.gov/odi/rcl/2017/RCONL-17V298-7282.pdf

 

https://static.nhtsa.gov/odi/rcl/2017/RCONL-17V298-5156.pdf

 

 

https://static.nhtsa.gov/odi/rcl/2017/RCLRPT-17V298-1557.PDF