| “This site contains affiliate links for which OEMDTC may be compensated” |
Affected Vehicles
| Country | Beginning Model Year | Ending Model Year | Vehicle | Vehicle Count |
| USA | 2021 | 2021 | A7 | 3 |
| USA | 2020 | 2021 | A8 | 4 |
| USA | 2022 | 2024 | E‐TRON GT | 737 |
| USA | 2019 | 2024 | E‐TRON QUATTRO | 3,001 |
| USA | 2020 | 2024 | E‐TRON SPORTBACK QUATTRO | 1,212 |
| USA | 2023 | 2024 | Q4 E‐TRON SPORTBACK | 1,237 |
| USA | 2022 | 2024 | Q4 E‐TRON SUV | 3,042 |
| USA | 2020 | 2024 | Q5 | 2,367 |
| USA | 2022 | 2024 | RS E‐TRON GT | 469 |
| CAN | 2020 | 2020 | A8 | 1 |
| CAN | 2022 | 2024 | E‐TRON GT | 77 |
| CAN | 2019 | 2024 | E‐TRON QUATTRO | 504 |
| CAN | 2021 | 2024 | E‐TRON SPORTBACK QUATTRO | 263 |
| CAN | 2022 | 2024 | Q4 E‐TRON SPORTBACK | 246 |
| CAN | 2022 | 2024 | Q4 E‐TRON SUV | 1,032 |
| CAN | 2020 | 2024 | Q5 | 99 |
| CAN | 2022 | 2024 | RS E‐TRON GT | 25 |
Problem Description
If a 220V/240V wall plug becomes overburdened when the compact/portable charging system cable is being used to charge the high-voltage batteries in the vehicle, the home wiring can become overheated. If this happens, overheating of the home infrastructure can eventually cause permanent damage to the house socket and charging cable.
Corrective Action
Remove and destroy the 220V/240V compact/portable charging cable from the Compact/Portable Charging System.
Precautions
The recall only affects the 220V/240V compact/portable charging cable. The compact/portable charging unit and 110V home charging cable are not affected by this recall.
As a reminder, the vehicle owner’s manual contains important information about charging the vehicle. We encourage owners and anyone who drives the vehicle to review the owner’s manual to become familiar with this important information.
Repair Overview
Remove and destroy power cable with power plug for industrial sockets (220V/240V) from the portable charging system.
Check if your Audi has a Recall
Frequently Asked Questions (FAQ)
ACTION SUMMARY
Campaign Code
Safety Recall 93U8 / Compact/Portable Charging System Cable (220V/240V)
Action Status
REPAIR AVAILABLE
Market(s)
USA & Canada
Affected Vehicles
| Country | Beginning Model Year | Ending Model Year | Vehicle | Vehicle Count |
| USA | 2021 | 2021 | A7 | 3 |
| USA | 2020 | 2021 | A8 | 4 |
| USA | 2022 | 2024 | E-TRON GT | 737 |
| USA | 2019 | 2024 | E-TRON QUATTRO | 3,001 |
| USA | 2020 | 2024 | E-TRON SPORTBACK QUATTRO | 1,212 |
| USA | 2023 | 2024 | Q4 E-TRON SPORTBACK | 1,237 |
| USA | 2022 | 2024 | Q4 E-TRON SUV | 3,042 |
| USA | 2020 | 2024 | Q5 | 2,367 |
| USA | 2022 | 2024 | RS E-TRON GT | 469 |
| CAN | 2020 | 2020 | A8 | 1 |
| CAN | 2022 | 2024 | E-TRON GT | 77 |
| CAN | 2019 | 2024 | E-TRON QUATTRO | 504 |
| CAN | 2021 | 2024 | E-TRON SPORTBACK QUATTRO | 263 |
| CAN | 2022 | 2024 | Q4 E-TRON SPORTBACK | 246 |
| CAN | 2022 | 2024 | Q4 E-TRON SUV | 1,032 |
| CAN | 2020 | 2024 | Q5 | 99 |
| CAN | 2022 | 2024 | RS E-TRON GT | 25 |
Problem Description
If a 220V/240V wall plug becomes overburdened when the compact/portable charging system cable is being used to charge the high-voltage batteries in the vehicle, the home wiring can become overheated. If this happens, overheating of the home infrastructure can eventually cause permanent damage to the house socket and charging cable, increasing the risk of fire.
The recall only affects the 220V/240V compact/portable charging cable. The compact/portable charging unit and 110V home charging cable are not affected by this recall.
Corrective Action
Remove and destroy the 220V/240V compact/portable charging cable from the Compact/Portable Charging System.
What vehicles are affected by 93U8?
93U8 applies to vehicles in dealer inventory. Check daily campaign open inventory report or OMD for affected vehicles in inventory. Remember to check Campaigns/Actions screen in ELSA to verify that a VIN qualifies for repair under this action. ELSA is the only valid campaign inquiry & verification source.
IMPORTANT!
This FAQ is intended to provide supplementary information regarding this action. For additional information, please refer to the campaign circular posted in ELSA and the Service References tool in Elsa2Go. To ensure that ALL of your personnel are aware of this action before receiving questions from any customer, please share this information with ALL personnel who have campaign-related responsibilities, including service writers, technicians, parts employees, warranty administrators, etc.
Is the repair available?
Yes, prior to delivery to customer, remove and destroy the 220V/240V compact/portable charging cable from the Compact/Portable Charging System. See ELSA and the Service References tool in Elsa2Go for complete repair & claiming instructions.
Will these customers be provided with a 220V/240V adapter later?
A replacement 220V/240V cable is expected to be available at a future date. Further details will be provided as they become available.
Is there interim support for customers who need a charging solution?
For new EV vehicles sold prior to January 2, 2024, see the corresponding EV Charging Customer Support Offer (Program ID A23UCCSO). Always check New Car Vehicle Programs within accessaudi.com for current offer details.
Why does a vehicle have 93U8 showing open and 93U6 showing closed in ELSA?
Originally, all vehicles were assigned the 93U6 code. Inventory vehicles were assigned 93U8 to remove the cable; therefore, the 93U6 was closed.
IMPORTANT!
This FAQ is intended to provide supplementary information regarding this action. For additional information, please refer to the campaign circular posted in ELSA and the Service References tool in Elsa2Go. To ensure that ALL of your personnel are aware of this action before receiving questions from any customer, please share this information with ALL personnel who have campaign-related responsibilities, including service writers, technicians, parts employees, warranty administrators, etc.
93U6 & 93U8 – Power Outlet May Cause Charging Cable to Overheat – 2019-2024 Audi
93U6 & 93U8 – Power Outlet May Cause Charging Cable to Overheat – 2019-2024 Audi
Remedy Instructions and TSB
RCRIT-23V842-7680.pdf 436.787KB
Loading...
Reload document 
Open in new tab
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V842&docType=RCL
- Charge with Confidence: ChargePoint builds reliable, flexible EV charging stations for home, business, and fleets. Get 24/7 support and access to hundreds of thousands of North American charging locations.
- Charge Smart: With the user-friendly ChargePoint Mobile App, you can control your electric car charger, manage reminders, connect to smart home devices, find stations, get data and charging info, and access the latest features.
- Vast Network: Wherever you go, ChargePoint’s network includes 274k+ stations across North America and Europe and 565k+ roaming partner stations.
- Safe & Durable: Rely on this UL-certified EV charger for safe home charging. It can be installed indoors or outdoors by an electrician and includes a cold-resistant cable.
- Fast & Powerful: This EV charger charges up to 7 times faster than a 110V outlet, delivering 30 mi/hr. It features a J1772 connector for all non-Tesla EVs and plugs into a 240V outlet with a 14-50 receptacle, requiring a 40A or 50A circuit. For Tesla EVs, this will require an adapter.
- Up to 9x Faster Charging Speed: The Emporia electric vehicle charger provides up to 46 miles/hour charging speed via hardwired connection (48 amp - up to 9x faster than a standard wall outlet) or up to 38 miles/hour via the NEMA connection (40 amp).
- Safety, Certification, and Peace of Mind: UL listed and ENERGY STAR certified, meeting stringent standards (NEC 625, SAE J1772, UL 817, UL 991, UL 2231, UL 2251, and UL 2594).
- Versatile Installation Options: Preconfigured for NEMA Type 14-50P compliant with 2017 NEC Section 625.17 for up to 40A or convert to Hardwired for up to 48A. Professional installation recommended for optimal safety and performance.
- Get the Benefits of Smart Charging: Connect via 2.4 GHz WiFi to access real-time energy data and manage charging from your mobile device. Schedule charging sessions to optimize utility rates and performance.
- Universal Compatibility: Equipped with a secure SAE J1772 connector, compatible with all EVs in North America, including Tesla, Chevrolet Bolt, VW ID 4, Nissan Leaf, Ford Mustang Mach-E, IONIQ 5/6, BMW i3, i4, iX, Audi, and Jeep Wrangler 4xe.
- 9X FASTER: EVIQO is electric vehicle charger for home providing 38 m/h (40 amp ev charger by default) and 46 m/h if hardwired and set as a 48A EV charger. Max output for EV charging station level 2 is set with a dip switch. Adjustable current: 1A increment in EVIQO app. Stay EVIPOWER-ful with live 24/7 post-sale customer support.
- SAFE, USA CERTIFIED: EVIQO electric car charger level 2 is UL compliant, Energy Star, ETL and FCC certified EV charging station with 3 years Manufacturer Warranty. EVIQO level 2 home ev charger is weatherproof. This EV car charger level 2 is suitable for use as an indoor/ outdoor EV charger. EVIQO EV wall charger level 2 meets NEMA 4 and IP66 protection standards.
- SMART APP: EVIQO surveyed 1,800 EV owners to create EV home charger level 2 app. Set up to 3 schedules for cost savings during off-peak rates. Get smart tips and reminders, track power/costs live and monitor the charging history. Enjoy sleek intuitive interface of your electric car charger 240v. EVIQO level 2 car charger consistently enhances its firmware with remote OTA updates.
- COMPATIBLE WITH ALL EVs: EVIPOWER electric car home charging stations are equipped with heavy duty rubberized SAE J1772 connector compatible with all EVs / PHEVs in NA: all Tesla models, Chevrolet Bolt, VW ID 4, Nissan Leaf, Polestar 2, Ford Mustang Mach-E, IONIQ 5/6, BMW i3, i4, iX, Mercedes EQS, Audi, Rav4, Jeep Wrangler 4xe level 2 charger (Tesla requires an adapter).
- FIRST-IN-CLASS: EVIQO electric vehicle charging stations offer the MARKET'S LONGEST 37" input cable with a NEMA 14-50 plug along with a 25' EXTRA LONG output cable.
- 【𝐓𝐫𝐮𝐬𝐭𝐞𝐝 𝐔𝐒-𝐛𝐚𝐬𝐞𝐝 𝐁𝐫𝐚𝐧𝐝】𝐓𝐞𝐫𝐚, 𝐂𝐨𝐧𝐜𝐞𝐢𝐯𝐞𝐝 𝐢𝐧 𝐭𝐡𝐞 𝐄𝐚𝐫𝐥𝐲 𝟐𝟎𝟎𝟎𝐬, 𝐂𝐮𝐥𝐭𝐢𝐯𝐚𝐭𝐞𝐝 𝐢𝐧 𝐂𝐀, 𝐚𝐧 𝐄𝐬𝐭𝐞𝐞𝐦𝐞𝐝 𝐔𝐒 𝐁𝐫𝐚𝐧𝐝 𝐰𝐢𝐭𝐡 𝐎𝐯𝐞𝐫 𝟐𝟎-𝐲𝐞𝐚𝐫 𝐋𝐞𝐠𝐚𝐜𝐲. 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐏𝐚𝐫𝐭𝐧𝐞𝐫 𝐨𝐟 𝐌𝐮𝐥𝐭𝐢𝐩𝐥𝐞 𝐒𝐭𝐚𝐭𝐞 𝐆𝐨𝐯𝐞𝐫𝐧𝐦𝐞𝐧𝐭𝐬 𝐟𝐨𝐫 𝐄𝐕 𝐂𝐡𝐚𝐫𝐠𝐢𝐧𝐠 𝐒𝐭𝐚𝐭𝐢𝐨𝐧𝐬. The EV charger supports 24/7 lifetime technique support.
- Supports Level 1 & Level 2: The home electric car charger for J1772 features a NEMA 5-15P to 14-50R power cord for seamless home electrical conversion, compatible with Level 1 and Level 2 EVs. Paired with a 23ft cable, you can effortlessly utilize your EV charger with standard household sockets. Moreover, the provided J-hook can help you organize wires and prevent them from becoming tangled or messy.
- 2 Ways to Delay Charging: The Tera electric car charger for J1772 supports scheduling of charging through both the touchscreen interface and the vehicle's onboard system. The level-1 & level-2 EVSE can accept reservations with a maximum delay of 12 hours via touchscreen, allowing you to schedule charging during off-peak hours to save costs.
- Adjustable Current: The Tera portable EV charger for J1772 provides adjustable ampere settings: 16A , 13A , 10A , and 8A. Rates are as follows: 10-12 miles per hour at 16Amp, 8-10 miles per hour at 13Amp, 6-7 miles per hour at 10Amp, and 5-6 miles per hour at 8Amp. You can use a standard household outlet for Level 1 charging or upgrade to Level 2 charging for faster charging as needed.
- Smart LED Screen Display: On the smart LED screen of the J1772 EV charger, prominently display amperage, speed, input voltage, delay time, and charging practices for user convenience. Package Included: Level 1 + Level 2 Portable EV Charger*1, Storage Bag*1, Hook*1, NEMA 5-15P to 14-50R Adapter Cord*1, User Manual*1.
- Fast charging Speed: Experience quick and efficient EV charging with the Stylish 16A Level 2 portable EV charger, Charge your car 4x faster than traditional 8A Level 1 chargers, providing a rapid charging solution for your electric vehicle
- Universal Compatibility: Suitable for all EV cars and plug-in hybrids, it's compact, durable, and perfect for home use. Enjoy the convenience of a 23ft cable, ideal for most driveways or garages, The EV charger is perfect for multi-vehicle owners or buildings with EV charging docks. Enjoy the flexibility of charging different electric vehicles with one reliable charger.
- Excellent Protection:With an intelligent chip, the Level 2 EV charger offers comprehensive protection including lightning, leakage, grounding, over voltage, under voltage, over charge, over current, and overheat protection. CE certification, IP66 control box and EV connector ensure safe and secure charging.
- Portable & Convenient:Effortlessly carry and store the EV charger with the included portable bag. Simply plug into a NEMA 6-20 outlet, the NEMA 5-15 Outlet is included , and the compact size, along with the 23 ft extra-long charging cable, ensures compatibility with most driveways or garages
- EVDANCE 12 Months Warranty: EVDANCE covers a period of 12 months from the date of purchase. During this time, if you encounter any issues with your charger that are due to manufacturing defects or workmanship, Our dedicated team will assist you in resolving the matter promptly.
- High Charging Speed: The Seguma 32amp Level 2 EV charger equipped with NEMA 14-50 plug, provides faster charging (approx. 6 times faster) compared to standard Level 1 EV chargers, allowing you to charge your electric vehicle more quickly.
- Adjustable Charging Current from 32A to 10A: This ev charger level 2 comes with adjustable amperage range of 10A/16A/20A/24A/32Amp. Simply touch the "A" button to select the proper charging speed according to your specific needs.
- Intelligent 1.77" TFT Display: The smart large size TFT screen on the NEMA 14-50 level 2 EV charger provides clear and real-time updates on the key charging information including charging current/voltage/power kWh, charging time and work status, etc.
- Clear LED Indicators: The humanized designed LED indicator on the electric vehicle charger control box can show the real-time charging status of your EV, promptly alerting you to any concerns.
- Intelligent Charging Features: Feature with built-in advanced chipset, Seguma ev charging station provides extensive protection against leakage, grounding issues, over and under voltage, overcharging, excessive current, and overheating. Additionally, the IP66 home ev charger level 2 automatically shuts off once your vehicle is fully charged, enhancing car safety.
- NOTE: It is necessary to use a J1772 to Tesla adapter in order to use Tesla vehicles.
- 8X FAST CHARGING: This fast charging car charger operates at Level 2 capacity, delivering an impressive 40Amp/240V, providing a formidable 9.6 KW charging capability. Experience unparalleled speed as it charges your electric vehicle up to 8 times quicker (at an impressive rate of 29~36 miles per hour) compared to a standard Level 1 charger.
- CHARGE ANY VEHICLE: This electric vehicle charger is universally compatible with all non-Tesla EVs and hybrids that utilize the standard J1772 plug connector, encompassing models.
- SMART CHARGING: Adjust the current limit (10A/16A/20A/24A/32A/40A) to match your home's circuit and with delay start, you can stagger the peak period of use to save electricity and reduce load
- Real-Time Charge Monitoring: Stay in the know with LED indicators and a vivid 1.77 nch TFT screen that provides instant updates on voltage, current, and power load, keeping you informed about the charging progress.
- FAST CHARGING – Utilizing the standard J1772 charging protocol, this charging cable is compatible with all electric cars and plug-in hybrids. The Level 1 portable electric vehicle charger has a 21ft cable that’s long enough for most driveways or garages
- LEVEL 1 CHARGING – The EV Charger with NEMA 5-15 Plug by Lectron can be used as a Level 1 charger. Connect the charger to a standard outlet in your house and you can charge your vehicle with level 1 charging but connect the charger to a voltage transformer or a special outlet that produces 110V and you will be able to access level 1 charging
- HIGH QUALITY – The charging station is rugged and robust, equipped with overvoltage, overheat and overcurrent protection. The indicating light on the charging station helps to show the various stages of charging and to warn of possible errors
- TECHNICAL SPECS – Input Power: 110V AC, Frequency: 60Hz, Maximum Current: 16A, Cable Length: 21ft (6.4m), Plug:NEMA 5-15, Weight: 3.3kg (7.3lbs), Operating Temp: -30C (-22F) to 50C (+122F)
- LED INDICATOR - The LED indicator lights on the charging cable show you where your car is across three different charging levels. It also alerts you if a fault is discovered
- ❤ [Question & Answer: Why can't find the device on app? or Can't find the device after changing phones]: Solutions: 1. Confirm your phone to connect with the 2.4Ghz wifi, not connect the wifi whose name has 5G suffix; 2. Turn on the wifi and bluetooth of the phone; 3. Wifi reset: Pull out the charging gun, simultaneously long press the Ⓐ button and time button on the product screen until it shows "WIFI Reset". 4. Re-start and add your device.
- ❤ [Working Voltage 200-260V, ONLY Fits for Nema 14-50 Plug-in Outlet]: Fits for: 200V-260V, suggest 220V or 240V(32A). Kindly Note: The adapter is needed if your home outlet is not Nema 14-50 plug-in socket. If the input voltage is under 200V, the safe current(Amperage) may be adjusted below 32A automatically because part of the electric cars such as Tesla will be adapted to the appropriate current according to the voltage change, you can reset by your ev charger directly.
- ❤ [Operating Regulations]: Plug-in Socket: Only works with Nema 14-50 plug-in socket; [Doesn't charge or shows "No Plug error"]: Pull out the charging gun, long press "Ⓐ Button" until the screen shows "Plug-and-Play", then re-start and it will work well.
- ❤ [6X Faster with ETL, FCC and CE Listed, Meets the Safety Criteria Defined by: SAE J1772, UL2231-1/-2, UL 991, UL 2231, UL 2251, UL1998 and UL 2594 & Compatible with all EVs and PHEVs Sold in North America]: Say goodbye to slow level 1 ev charger and enjoy 6X faster charging. Designed with J1772 TYPE 1 standard connector, compatible with Tesla (Adaptor Needed), Ford, GM, Nissan, Audi, Kia, Honda, BMW, Kia, Hyundai, Gmc, Chevy, etc.
- ❤ [Up to 7.68kWh High Speed Charging & Adjustable Amperage from 16A to 32A]: Maximum current output of 32 Amps for 40A circuit breaker, 24 Amps for 30A circuit breaker, or 16 Amps for 20A circuit breaker.
- Fast and Efficient Charging---The Seguma level 2 EV charger is equipped with NEMA 6-20 Plug, offers 240V, 16A, 3.84kW output current, approximately 4x faster than 8A level 1 ev chargers, reducing the time required to charge an electric vehicle.
- Level 1+Level 2 EV Charger--- This portable ev charger is equipped with NEMA 6-20 plug (Level 2 circuits, 240V, 16A) and attached a NEMA 5-15 adapter (Level 1 circuits, 120V, 12A), Whether you have access to a standard household outlet or a dedicated EV charging station, our electric car charger adapts to your charging needs.
- Universal Compatibility--- Seguma 16A j1772 Charger is engineered with standardized J1772 connector, works flawlessly with any electric vehicle featuring a j1772 charging port. Whether you drive a Ford, Kia, Chevrolet Bolt, or any other EV model, this evse level 2 charger ensures hassle-free charging every time.
- Intelligent Charging Features---Feature with built-in advanced chipset, Seguma ev charger provides extensive protection against lightning, leakage, grounding issues, over and under voltage, overcharging, excessive current, and overheating. Additionally, the ev level 2 charger automatically shuts off once your vehicle is fully charged, enhancing car safety. Tips: We recommend installing a circuit breaker on your home circuit for added safety measures.
- Extended 25FT Cable Length---With an impressive 25-foot cable, you can conveniently charge your EV at home or using public charging stations. Its internal copper wires ensure top conductivity, while the TPE flame-retardant jacket adds durability. Plus, this ev charging cable is IP66 waterproof and dustproof, enduring temperatures from -30°C to 45°C.
Last update on 2024-07-24 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. ©2023 Audi of America, Inc. and Audi Canada. All Rights Reserved. 93U8 Page 1 of 7
Safety Recall Code: 93U8
Subject Document History
Compact/Portable Charging System Cable (220V/240V)
Date Summary
12/19/2023 Original publication Affected Vehicles Country USA USA USA USA
USA
USA USA USA USA CAN CAN CAN
CAN
CAN CAN CAN CAN Beginning Model Year
2021
2020
2022
2019
2020
2023
2022
2020
2022
2020
2022
2019
2021
2022
2022
2020
2022 Ending Model Year
2021
2021
2024
2024
2024
2024
2024
2024
2024
2020
2024
2024
2024
2024
2024
2024
2024 Vehicle A7 A8
E‐TRON GT E‐TRON QUATTRO E‐TRON SPORTBACK
QUATTRO
Q4 E‐TRON SPORTBACK Q4 E‐TRON SUV
Q5
RS E‐TRON GT A8
E‐TRON GT E‐TRON QUATTRO E‐TRON SPORTBACK
QUATTRO
Q4 E‐TRON SPORTBACK Q4 E‐TRON SUV
Q5
RS E‐TRON GT Vehicle Count 3
4
737
3,001
1,212
1,237
3,042
2,367
469
1
77
504
263
246
1,032
99
25 Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source.
✓ Campaign status must show “open.”
✓ If Elsa shows other open action(s), inform your customer so that the work can also be completed at the same time the vehicle is in the workshop for this campaign. Problem Description If a 220V/240V wall plug becomes overburdened when the compact/portable charging system cable is being used to charge the high-voltage batteries in the vehicle, the home wiring can become overheated. If this happens, overheating of the home infrastructure can eventually cause permanent damage to the house socket and charging cable. Corrective Action Remove and destroy the 220V/240V compact/portable charging cable from the Compact/Portable Charging System. Precautions ct/portable charging cable. The compact/portable
ing unit and 110V home charging cable are not affected by this recall. As a reminder, the vehicle owner’s manual contains important information about charging the vehicle. We encourage owners and anyone who drives the vehicle to review the owner’s manual to become familiar with this important information. Code Visibility On or about December 19, 2023, the campaign code will be applied to affected vehicles. Additional Information Please alert everyone in your dealership about this action, including Sales, Service, Parts and Accounting personnel. Contact Warranty if you have any questions.
IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied.
Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers. The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. ©2023 Audi Group of America, Inc. and Audi Canada. All Rights Reserved. 93U8 Page 2 of 7 Claim Entry Instructions The labor times listed here may differ from the labor operations and labor times listed in ELSA.
After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order.
If customer refused campaign work:
✓ U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option.
✓ Canada dealers: Upload the repair order [signed by customer] to Audi WIN/Operations/Campaign Closure. Service Number 93U8 Damage Code 0099 Parts Vendor Code 002 Claim Type Sold vehicle: 7 10
Unsold vehicle: 7 90 Causal Indicator Mark labor as causal Vehicle Wash/Loaner Do not claim wash/loaner under this action Criteria I.D. ALL LABOR Labor Op 9354 21 99 Time Units 20 Description
Remove 220V/240V power cable from portable charging system kit The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. ©2023 Audi of America, Inc. and Audi Canada. All Rights Reserved. 93U8 Page 3 of 7 Repair Overview • Remove and destroy power cable with power plug for industrial sockets (220V/240V) from the portable charging system. NOTE
• These repair instructions may differ from the labor operations and labor times listed in ELSA.
• Damages resulting from improper repair or failure to follow these work instructions are the dealer’s responsibility and are not eligible for reimbursement under this action.
• This procedure must be read in its entirety prior to performing the repair.
• Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not identically match all affected vehicles.
• Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.
• When working during extreme temperatures, it is recommended that the vehicle be allowed to acclimate inside the shop to avoid temperature-related component damage/breakage. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. ©2023 Audi of America, Inc. and Audi Canada. All Rights Reserved. 93U8 Page 4 of 7 Repair Instruction Section A – Check for Previous Repair • Enter the VIN in Elsa and proceed to the “Campaign/Action” screen. TIP On the date of repair, print this screen and keep a copy with the repair order.
• Confirm the Campaign/Action is open . If the status is closed, no further work is required.
• Note the Applicable Criteria ID for use in determining the correct work to be done and corresponding parts associated. CRITICAL REPAIR STEP STOP! If multiple software update Campaign/Actions are open, they must be performed in order of the Start date . The oldest should be performed first.
• All Safety Recalls must be completed prior to completing this campaign.
• Proceed to Section B. The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. ©2023 Audi of America, Inc. and Audi Canada. All Rights Reserved. 93U8 Page 5 of 7 Section B – Repair Procedure • Remove and destroy power cable with power plug for industrial sockets (220V/240V) <1> from the portable charging system. Proceed to Section C The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. ©2023 Audi of America, Inc. and Audi Canada. All Rights Reserved. 93U8 Page 6 of 7 The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Audi dealer. ©2023 Audi of America, Inc. and Audi Canada. All Rights Reserved. 93U8 Page 7 of 7
Section C – Campaign Completion Stamp
Item#: AUD4927ENG
-OR-
Item # AUD4927FRE
• Once the campaign has been completed, the technician should stamp the repair order.
• Stamps are available for ordering through the Compliance Label Ordering Portal. Proceed to Section D
Section D – Parts Return/Disposal Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local
icated and/or requested through the Warranty Parts Portal (WPP) for U.S. and
he Part Destruction and Core Disposition Report for Canada.
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END