Compliance Recall Code: 01D2 – Tire Information Label – 2019 Volkswagen Tiguan

March 27, 2019 NHTSA CAMPAIGN NUMBER: 19V241000

Inaccurate Specifications on Tire Label

The incorrect specifications can result in improper tire inflations or to installing a tire of the wrong size on the vehicle. Either of these situations can increase the risk of a vehicle crash.

 

NHTSA Campaign Number: 19V241

Manufacturer Volkswagen Group of America, Inc.

Components EQUIPMENT

Potential Number of Units Affected 8

 

Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Tiguan LWB vehicles. The tire information label contains inaccurate tire dimension and inflation pressure specifications. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, “Tire Selection and Rims.”

 

Remedy

Volkswagen has notified owners, and dealers will install a corrected tire information label, free of charge. The recall began April 16, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 01D2.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Volkswagen has a Recall


Compliance Recall
Code: 01D2

REVISION


 

Subject Tire Information Label
Release Date April 15, 2019
Revision Summary Reimbursement amount for the tire information label updated in claim entry instructions.
Affected Vehicles U.S.A. & CANADA:  Certain 2019 MY Volkswagen Tiguan

Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action.  Elsa is the only valid campaign inquiry & verification source. 

  • Campaign status must show “open.”
  • If Elsa shows other open action(s), inform your customer so that the work can also be completed at the same time the vehicle is in the workshop for this campaign.
Problem Description The tire information label on affected vehicles contains incorrect tire dimensions and inflation pressures. This is noncompliant with FMVSS (USA) and CMVSS (Canada) 110 Tire Selection and Rims. Relying on incorrect specifications can lead to erroneous inflation pressure adjustment, or to installing the wrong tire size on the vehicle. Either of these situations can increase the risk of a vehicle crash.
Corrective Action Install correct tire information label.
Parts Information A supply of labels was sent to dealers with affected inventory prior to launch. Additional labels can be ordered through the Compliance Label Ordering Portal. Please have the VIN(s) you are ordering for available when you place your order.
Code Visibility On or about April 10, 2019, affected vehicles were listed on the Inventory Vehicle Open Campaign Action report under My Dealership Reports (found on www.vwhub.com & OMD Web). A list was not posted for dealers who did not have any affected vehicles.

On or about April 10, 2019, this campaign code showed open on affected vehicles in Elsa.

On or about April 10, 2019, affected vehicles will be identified with this campaign code in the VIN Lookup tool at www.vw.com and on the NHTSA VIN lookup tool at www.safercar.gov.

Owner  Notification Owner notification will take place in April 2019. Owner letter examples are included in this bulletin for your reference.
Additional Information Please alert everyone in your dealership about this action, including Sales, Service, Parts and Accounting personnel.  Contact Warranty if you have any questions.

IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS

New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety.  

Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied.

Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers.

Fill out and affix Campaign Completion Label (CAMP 010 000) after work is complete.  

Labels can be ordered at no cost via the Compliance Label Ordering portal at www.vwhub.com.

Claim Entry Instructions

After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order.  If customer refused campaign work:

  • U.S. dealers: Submit request via WISE under the Campaigns/Update/Recall Closure option.
  • Canada dealers: Upload the repair order [signed by customer] to Volkswagen WIN/Operations/Campaign Closure.     
Service Number 01D2
Damage Code 0099
Parts Vendor Code WWO
Claim Type Sold vehicle: 7 10

Unsold vehicle: 7 90

Causal Indicator Mark Labor as causal part*
Vehicle Wash/Loaner Do not claim wash/loaner under this action

U.S.A.: Loaner/rental coverage cannot be claimed under this action. However, loaner/rental may be covered under the mobility program. Please refer to section 3.30 in the Volkswagen Warranty Policy and Procedures Manual for loaner claims information and reimbursement details.

Canada: Loaner/rental coverage cannot be claimed under this action. Please refer to t Volkswagen Service Loaner Program to determine loaner eligibility.

Criteria I.D. 01
  Install Tire Information Label

Labor operation: 0109 23 99 10 T.U.

 

OUTSIDE MATERIAL

Quantity Part Number Description Amount
1.00 5NN010000BTRVU Tire Information Label $25.00

1 Affected Product

Vehicle

MAKE MODEL YEAR
VOLKSWAGEN TIGUAN 2019

7 Associated Documents

Manufacturer Notices(to Dealers,etc) – Date: April 09, 2019 Repair Available – Compliance Recall 01D2 / Tire Information Label

RCMN-19V241-8808.pdf 26.174KB

Download (PDF, 26KB)


Remedy Instructions and TSB

RCRIT-19V241-0426.pdf 127.916KB

Download (PDF, 125KB)


Remedy Instructions and TSB

RCRIT-19V241-8581.pdf 126.749KB

Download (PDF, 124KB)


Recall Acknowledgement

RCAK-19V241-6078.pdf 245.004KB

Download (PDF, 239KB)


Non-Compliance Notice 573 Report FMVSS 110

RCLRPT-19V241-6631.PDF 214.988KB

Download (PDF, 210KB)


ISSUED Owner Notification Letter(Part 577) – PRI

RCONL-19V241-6143.pdf 40.945KB

Download (PDF, 40KB)


ISSUED Owner Notification Letter(Part 577)

RCONL-19V241-2822.pdf 32.038KB

Download (PDF, 31KB)


Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V241&docType=RCL


 

Bestseller No. 1
Armor All Cleaning Wipes (25 ct) - 2 Pack
  • PROTECT: Armor All fights fading, aging, cracking, and provides UV protection. Their wipes are perfect for your car's dash, vinyl, consoles, leather and more.
  • RESTORE: Bring your car back to that "like new" feel. Cleaning Wipes add deep, rich beauty to dashes, and other interior surfaces. They also renew and revitalize vinyl, rubber, and plastic.
  • FRESH: Armor All Cleaning Wipes keep your car clean from all the dirt and debris that finds its way inside your car's interior. Easily remove even ground-in dirt and grime. Wipes won't dry out, damage or fade automotive surfaces.
  • CONVENIENT: Moisture Lock Lid is guaranteed to keep your wipes fresh for long lasting cleaning power. Wipes are also lint-free and won't leave greasy residue on your hands.
  • SPECIFICATIONS: Package includes: (2) tubes of Armor All Cleaning Wipes - 25 sheets.
SaleBestseller No. 2
Armor All Cleaning Wipes (25 count) (10863)
  • Powerful cleaning for automotive surfaces
  • Convenient disposable wipe removes ground-in dirt, dust & grime
  • Natural matte finish
  • Great for car dash, vinyl, fabric, carpet, consoles, leather & more
  • Won't dry out, damage or fade automotive surfaces
SaleBestseller No. 3
Armor All 18781 Cleaning and Leather Care Wipes, 30 count each - 2 Pack Wipes
  • Convenient, disposable wipes protect your car's rich look
  • Leather Wipes clean, condition and protect leather
  • Leather Wipes renew and revive leather's natural beauty
  • Cleaning Wipes easily remove ground-in dirt, dust and grime
  • Cleaning Wipes are lint free, won't leave greasy residue on hands
Bestseller No. 4
Armor All Auto Care Cleaning Pack (75 Wipes)
  • Specially formulated for the toughest automotive jobs
  • Easily removes filmy residue, road grime, bugs, fingerprints and more
  • Natural matte finish and will not dry out, damage or fade automotive surfaces
  • Great for dash, vinyl, fabric, carpet, consoles, leather and more
SaleBestseller No. 5
Armor All Original Protectant & Cleaning Wipes Twin Pack (2x25 count)
  • Convenient, disposable wipes protect your car's rich look
  • Original Protectant Wipes renew and revitalize vinyl, rubber and plastic
  • Cleaning Wipes easily remove ground-in dirt, dust and grime
  • Won't dry out, damage or fade automotive surfaces
  • Cleaning Wipes are lint free, won't leave greasy residue on hands
Bestseller No. 6
Bestseller No. 7
Armor All Wipes Car Interior Cleaning Bonus Pack Leather, Cleaning & Protectant
  • Effective cleaning in a convenient, disposable wipe
  • Great for the whole interior (dash, vinyl, fabric, carpet, consoles, leather and more)
  • Won't dry out, damage, or fade automotive surfaces
  • Enhances your vehicle's deep, rich look and adds beautiful shine
  • Lint-free - won't leave greasy residue on hands
SaleBestseller No. 8
Armor All Ultra Shine Car Wash Wipes (12 count), 18240
  • Clean your car anytime, anywhere without using water
  • Extra large, pre-moistened wipes remove, dirt, dust, road grime, and more
  • No bucket and hose required
  • Effectively cleans and details all exterior automotive surfaces
  • Great for cleaning your whole car or touch-ups
SaleBestseller No. 9
Armor All Wipes 20 Wipes in a Pouch (Protectant, Cleaning and Glass)
  • Proven protection of Armor All Protectant in convenient, disposable wipes
  • Effective cleaning in a convenient, disposable wipe
  • Incredible clarity and shine
  • Enhances your vehicle's deep, rich look and adds beautiful shine
  • Kit with 1 x Protectant 20 Wipes Pouch, 1 x Cleaning 20 Wipes Pouch and 1 x Glass 20 Wipes Pouch
SaleBestseller No. 10
Armor All Leather Care Wipes (30 count), 18581B, Auto Protectant
  • Cleans, conditions and protects leather
  • Luxurious wipes renew and revive leather's natural beauty
  • Cleansing agents reach into the grain to safely remove dirt & soil
  • Conditioners enhance natural beauty, restore supple feel
  • Powerful blocking agents help protect against stains, cracking & fading

Last update on 2019-05-15 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-05-15 / Affiliate links / Images from Amazon Product Advertising API

Leave A Comment

Your email address will not be published. Required fields are marked *

*

This site uses Akismet to reduce spam. Learn how your comment data is processed.