Safety Recall Code: 47O9 – Brake Master Cylinder – 2018-2019 Audi Q5 & SQ5

April 8, 2019 NHTSA CAMPAIGN NUMBER: 19V277000

Hydraulic Brakes May Fail

A short casting can cause a sudden loss of brakes, increasing the risk of crash. The electronic parking brake and its emergency brake function are not affected and will still function.

 

NHTSA Campaign Number: 19V277

Manufacturer Volkswagen Group of America, Inc.

Components SERVICE BRAKES, HYDRAULIC

Potential Number of Units Affected 12,645

 

Summary

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The brake master cylinder casting may be too short.

 

Remedy

Audi has notified owners, and dealers will inspect the brake master cylinder, replacing it as necessary, free of charge. The recall began May 3, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi’s number for this recall is 47O9.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Audi has a Recall


Safety Recall
Code: 47O9    


Subject Brake Master Cylinder
Release Date April 25, 2019
Affected Vehicles U.S.A. & CANADA:    Certain 2018-2019 Model Year Audi Q5 & Audi SQ5 Vehicles

Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action.  Elsa is the only valid campaign inquiry & verification source. 

  • Campaign status must show “open.”
  • If Elsa shows other open action(s), inform your customer so that the work can also be completed at the same time the vehicle is in the workshop for this campaign.
Problem Description In certain vehicles, the brake master cylinder casting may be too short. If the brake master cylinder casting is too short, the driver may experience a sudden loss of hydraulic brake performance, with the brake pedal possibly going down to the floor. This can lead to a crash without warning.

The electronic parking brake and its emergency brake function are not affected and will still function.

Corrective Action Inspect and, if necessary, replace the brake master cylinder.

The expected replacement rate for the brake master cylinder is estimated to be very low (less than 1%). Audi expects to find only five (5) vehicles worldwide in the whole affected volume that will require a replacement part.

Parts Information Due to the small number of affected vehicles there will be no initial allocation of parts. If parts are needed to support a vehicle repair,

  • US Dealers contact AVA with the VIN to order.
  • Canadian Dealers contact the Parts Specialists via phone (800-767-6552), email ([email protected]vw.com) or chat/text with VIN to order.
Code Visibility On or about April 25, 2019, affected vehicles will be listed on the Inventory Vehicle Open Campaign Action report under My Dealership Reports (found on www.accessaudi.com & OMD Web). A list will not be posted for dealers who do not have any affected vehicles.

On or about April 25, 2019, this campaign code will show open on affected vehicles in Elsa.

On or about April 25, 2019, affected vehicles will be identified with this campaign code in the VIN Lookup tool at www.audiusa.com and on the NHTSA VIN lookup tool at www.safercar.gov.

Owner  Notification Owner notification will take place in April 2019. Owner letter examples are included in this bulletin for your reference.
Additional Information Please alert everyone in your dealership about this action, including Sales, Service, Parts and Accounting personnel.  Contact Warranty if you have any questions.

IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS

New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply  with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety.

Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. 

Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers.

Claim Entry Instructions

After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order.

If customer refused campaign work:

  • U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option.
  • Canada dealers: Upload the repair order [signed by customer] to Audi WIN/Operations/Campaign Closure.
Service Number 47O9
Damage Code 0099
Parts Vendor Code 002
Claim Type Sold vehicle: 7 10

Unsold vehicle: 7 90

Causal Indicator Mark labor as causal
Vehicle Wash/Loaner Do not claim wash/loaner under this action
Criteria I.D. 01
  Check brake master cylinder; master cylinder length is ok, no further work required

Labor operation: 0183 00 99 30 T.U.

-OR-

Check brake master cylinder; master cylinder is too short, replace master cylinder and bleed brakes

Labor operation: 4715 55 99 200 T.U.
Quantity Part Number Description
1.00 80A611021 Brake master cylinder
1.00 B  000750M3 Brake fluid (one bottle = 1.0 liter)

4 Affected Products

Vehicles

MAKE MODEL YEAR
AUDI Q5 2018-2019
AUDI SQ5 2018-2019

6 Associated Documents

Recall Acknowledgement

RCAK-19V277-8653.pdf 298.241KB

Download (PDF, 291KB)


Defect Notice 573 Report

RCLRPT-19V277-3617.PDF 215.543KB

Download (PDF, 210KB)


Remedy Instructions and TSB

RCRIT-19V277-2936.pdf 1097.551KB

Download (PDF, 1.05MB)


ISSUED Owner Notification Letter(Part 577) – PRI

RCONL-19V277-9957.pdf 52.966KB

Download (PDF, 52KB)


Manufacturer Notices(to Dealers,etc) – Audi April 24, 2019 Repair Available – Safety Recall 47O9 / Brake Master Cylinder

RCMN-19V277-0851.pdf 97.943KB

Download (PDF, 96KB)


ISSUED Owner Notification Letter(Part 577)

RCONL-19V277-6103.pdf 43.727KB

Download (PDF, 43KB)


Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V277&docType=RCL


 

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Last update on 2019-05-15 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-05-15 / Affiliate links / Images from Amazon Product Advertising API

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