January 31, 2020 NHTSA CAMPAIGN NUMBER: 20V056000
Air Bag Inflators May Underinflate Bag
In the event of a crash necessitating air bag deployment, the air bag may not properly protect the occupant, increasing the risk of serious injury or death.
NHTSA Campaign Number: 20V056
Manufacturer Volkswagen
Group of America, Inc.
Components AIR BAGS
Potential Number of Units Affected 106,857
Summary
Volkswagen Group of America, Inc. (VW) is recalling certain 2000-2001 TT Roadster, 2000 TT Coupe, 1999 Audi A8, 1998-2000 Audi A6, and 1999-2000 Audi A4 vehicles equipped with Non-Azide Driver air bag Inflators (NADI) that do not contain phase stabilized ammonium nitrate (PSAN) propellant. Due to a manufacturing issue, the NADI inflators may absorb moisture, possibly causing the air bag to deploy improperly in the event of a crash.
Remedy
VW will notify owners, and dealers will replace the driver frontal air bag inflator with an alternative inflator when the parts become available, free of charge. owner notifications are expected to begin March 27, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen’s number for this recall is 69AE.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Audi has a Recall
AUDI DEALER COMMUNICATION
Advance Notice – Safety Recall 69AE / DRIVER FRONT AIRBAG INFLATOR
| This notice is for: |
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| Date: | February 05, 2020 | |||||||||||||||||||||||||||||||||||||||||||||
| Issue: | Exposure to moisture over time could cause the driver front airbag to not inflate properly in a crash, increasing the risk of injury. | |||||||||||||||||||||||||||||||||||||||||||||
| Repair: |
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| Affected Vehicles |
*Counts reflect overall recall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. | |||||||||||||||||||||||||||||||||||||||||||||
| Notes: |
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. |
-END OF MESSAGE-
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection
69AE_DLR_ADV
Form No. F_3.4_AHQ-CP-C_028 Rev. 1.0
IMPORTANT SAFETY RECALL
<MONTH YEAR>
<CUSTOMER NAME>
<CUSTOMER ADDRESS>
<CUSTOMER CITY STATE ZIPCODE>
This notice applies to your vehicle:
<VIN>
<MODELYEAR> <BRAND> <MODEL>
NHTSA: 20V056
Audi Recall:
69AE – DRIVER AIRBAG WITH NON-AZIDE
DRIVER FRONT AIRBAG INFLATOR (NADI)
INTERIM SAFETY RECALL NOTICE FOR YOUR VEHICLE A recall repair is not yet available
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Audi has decided that a defect, which relates to motor vehicle safety, exists in certain Audi vehicles. Our records show that you are the owner of a vehicle affected by this action.
| What is the reason for this recall? | TK Global LLC (formerly Takata) has informed the National Highway Traffic Safety Administration (NHTSA) that there is a possible safety risk for vehicles equipped with driver airbags containing a non-azide driver front airbag inflator (NADI).
According to current findings, it is possible that, over time and due to other factors, a driver airbag containing a NADI inflator might not function as intended when deployed. This could result in a slow deployment or underinflation of the driver front airbag in a crash, increasing the risk of injury. To date, Audi |
| A recall repair is not yet available. | Audi is currently working diligently to develop a technical repair solution, and it will take approximately one year before a repair can be available. Please do not contact your dealer; they do not yet have the instructions or parts needed to perform the needed recall repair for your vehicle. |
| How will I know when a repair is available? | We will send another letter to let you know when you can schedule the repair with your dealer. |
Your safety and that of your passengers is our highest priority, and we are working to make a recall repair available as soon as possible. We apologize for any inconvenience this letter may cause. Sincerely,
Audi Customer Protection
Audi of America, Inc., 3800 Hamlin Road, Auburn Hills, MI 48326
If you should have any questions about this communication, please contact Audi Customer Experience at 1-800-253-2834 or via our “Contact Us” page at www.audiusa.com. If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit the Recall/Service Campaign Lookup tool at www.audiusa.com and enter your Vehicle Identification Number (VIN).
If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via firstclass mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records.
69AE USA
Form No. F_3.4_AHQ-CP-C_018 Rev. 3.0
IMPORTANTE CAMPAÑA DE LLAMADA A REVISIÓN
<MES AÑO>
<NOMBRE DEL CLIENTE>
<DIRECCIÓN DEL CLIENTE>
<CIUDAD ESTADO CÓDIGO POSTAL DEL CLIENTE>
Este aviso corresponde a su vehículo:
<VIN>
<AÑO MODELO> <MARCA> <MODELO>
NHTSA: 20V056
Campaña de llamada a revisión de Audi:
69AE – BOLSA DE AIRE DEL LADO DEL CONDUCTOR CON INFLADOR DE LA BOLSA DE AIRE DELANTERA SIN AZIDA (NADI, por sus siglas en inglés)
AVISO DE CAMPAÑA DE LLAMADA A REVISIÓN PROVISIONAL DE SU VEHÍCULO El servicio de reparación aún no está disponible
El presente aviso se le envía de acuerdo con la Ley Nacional de Tráfico y Seguridad con Vehículos Motorizados de EE. UU. Audi ha determinado que existe un defecto relacionado con la seguridad en ciertos vehículos Audi. Nuestros registros indican que usted es propietario(a) de uno de los vehículos afectados por esta medida.
| ¿A qué se debe esta llamada a revisión? | TK Global LLC (antes conocido como Takata) informó a la Administración Nacional de Seguridad de Tráfico en Carretera (NHTSA) que hay un posible riesgo de seguridad en los vehículos que cuentan con bolsas de aire del lado del conductor con inflador de la bolsa de aire delantera sin azida (NADI).
Según los resultados actuales, es posible que con el tiempo y como consecuencia de otros factores, una bolsa de aire del lado del conductor que cuente con un inflador NADI no funcione como estaba previsto. Esto podría causar que la bolsa de aire delantera del lado del conductor se despliegue lentamente o que no se infle del todo en el caso de un choque, lo que aumenta el riesgo de sufrir lesiones. Hasta ahora, Audi |
| El servicio de reparación aún no está disponible. | Audi está trabajando con diligencia para desarrollar una solución para la reparación técnica, y pasará aproximadamente un año antes de que se encuentre disponible una posible reparación. Por favor, no contacte a su concesionario: todavía no tienen las indicaciones ni los repuestos necesarios para reparar su vehículo. |
| ¿Cómo sabré cuando haya una reparación disponible? | Le enviaremos otra carta para hacerle saber cuándo puede programar la reparación con su concesionario. |
Su seguridad y la de sus pasajeros es nuestra prioridad principal y estamos trabajando para que haya un servicio de reparación disponible cuanto antes. Nos disculpamos por cualquier inconveniente que esta carta pueda causarle. Atentamente,
Defensa del Consumidor de Audi
Audi of America, Inc., 3800 Hamlin Road, Auburn Hills, MI 48326
Si tiene alguna pregunta acerca de esta notificación, comuníquese con Atención al cliente de Audi al 1-800-253-2834 o a través de nuestra página “Contact Us” (Contáctenos) en www.audiusa.com. Si aún no obtuvo una respuesta satisfactoria, puede presentar una queja en la siguiente dirección: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590. También puede llamar a la línea directa gratuita de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153), o bien ingresar a https://www.safercar.gov.
Si desea comprobar la elegibilidad de su vehículo para una reparación en el marco de esta o de cualquier otra campaña de llamada a revisión o de servicio, utilice la herramienta Recall/Service Campaign Lookup (Búsqueda de campañas de llamada a revisión o de servicio) en www.audiusa.com e ingrese el número de identificación del vehículo (VIN).
Si usted es el arrendador y propietario registrado del vehículo identificado en esta campaña, la ley exige que reenvíe esta carta de inmediato al arrendatario por correo de primera clase en el plazo de diez (10) días a partir de su recepción. Si cambió su dirección o vendió el vehículo, complete la tarjeta prepagada de respuesta del propietario que se encuentra adjunta y enviénosla para que podamos actualizar nuestros registros.
69AE EE. UU.
Formulario n.° F_3.4_AHQ-CP-C_018 Rev. 3.0
8 Affected Products
Vehicles
5 Associated Documents
Recall 573 Report – AMENDMENT 1
RCLRPT-20V056-1672.PDF 220.563KB
ISSUED Interim Owner Notification Letter(Part 577) includes Spanish language
RIONL-20V056-9958.pdf 131.815KB
Recall Acknowledgement – Amended remedy section
RCAK-20V056-1378.pdf 349.574KB
Defect Notice 573 Report
RCLRPT-20V056-1079.PDF 219.551KB
Manufacturer Notices(to Dealers,etc)
RCMN-20V056-8761.pdf 199.289KB
Latest Recalls Documents
1 Associated Investigation
Takata NADI Airbag Inflators
NHTSA ID: EQ19002
Dated opened: December 16, 2019
In a Part 573 Defect Information Report (DIR) dated December 3, 2019, Takata (TK Global LLC) notified NHTSA of a safety-related defect in certain Non-Azide Driver air bag Inflators (NADI), produced between May 1, 1995 and August 31, 1999, which lead to NHTSA Safety Recall 19E080. According to Takata, NADI inflators produced during this period have the potential to experience moisture ingress due to a defect with the foil seal applied (for hermiticity purposes) at the exit orifices of the inflator housing. NADI inflators do not contain Phase Stabilized Ammonium Nitrate (PSAN) propellant. When deployed, the presence of elevated moisture in the inflator can result in slow deployment, which could lead to insufficient occupant protection provided by the air bag. In the event of propellant degradation, abnormal propellant combustion creating excessive internal pressure. High internal pressure could result in the body of the inflator rupturing, potentially injuring or killing the driver. Takata did not provide details on the affected makes, models and model years of vehicles that may have been manufactured with the defective inflators and sold in the US, however the DIR named five automobile manufacturers that the defective inflators were sold to, including Audi (VW), BMW, Honda, Mitsubishi and Toyota. Based on the dates of inflator production, it’s likely all affected vehicles would have been produced as model year 1995 through 2000 vehicles.
On November 26, 2019, BMW filed three DIRs announcing NHTSA Safety Recalls 19V851, 19V852 and 19V853. The DIRs stated that BMW had determined Takata produced NADI inflators manufactured before March 15, 1999 were defective due to a tape seal concern. BMW also discussed field incidents that occurred in foreign markets as part of the company’s rationale for reaching the defect determination. One of BMW’s recalls was intended to address vehicles originally manufactured with known defective inflators, another was to address a distinct population of vehicles manufactured with inflators believed to be at higher risk (BMW issued a do not drive recommendation for this population), and the third was issued to address vehicles originally manufactured with inflators not deemed to be defective, but they may have subsequently had a defective inflator installed as part of a service repair procedure. The BMW recalls involved certain model year 1999 to 2000 3-Series vehicles.
The purpose of the EQ is: 1) to obtain information from the five companies named in Takata’s DIR to establish the specific makes, models and model years that were produced with defective Takata driver inflators, 2) to ensure that, if they are not already, all vehicles manufactured with defective inflators are recalled on a timely basis, and 3) to ensure that any vehicle which could have had a defective inflator installed in conjunction with a service repair procedure is inspected to ensure it does not contain a defective inflator.
19E080 – Air Bag Inflators May Rupture or Underinflate Bag – Takata
19E080
Air Bag Inflators May Rupture or Underinflate Bag – 1999 BMW 3-Series
19V851
Air Bag Inflators May Rupture or Underinflate Bag – 1999-2000 BMW 3-Series
19V852
Air Bag Inflators May Rupture or Underinflate Bag – 1999-2001 BMW 3-Series
19V853
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