Recall Safety Recall 74E3 Passenger Occupant Detection System (PODS) – 2017-2020 Audi

November 10, 2021 NHTSA CAMPAIGN NUMBER: 21V874000

Disabled Passenger Air Bag

A disabled passenger air bag increases the risk of injury in the event of a crash.

 

NHTSA Campaign Number: 21V874

Manufacturer Volkswagen Group of America, Inc.

Components SEATS, AIR BAGS

Potential Number of Units Affected 208,332

 

Summary

Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to misdiagnose a malfunction and disable the passenger air bag.

 

Remedy

Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi’s number for this recall is 74E3. This recall is an expansion of Recall 19V-547 (74D9). Vehicles previously repaired under 19V-547 will need to return for the new remedy.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Audi has a Recall

 


Affected Vehicles

Country Beginning Model Year Ending Model Year Vehicle Vehicle Count
USA 2017 2020 A4 ALLROAD 8,335
USA 2017 2020 A4 SEDAN 115,078
USA 2018 2020 A5 CABRIOLET 10,969
USA 2018 2020 A5 COUPE 9,773
USA 2018 2020 A5 SPORTBACK 28,389
USA 2018 2019 RS5 COUPE 2,276
USA 2019 2019 RS5 SPORTBACK 3,039
USA 2018 2020 S4 SEDAN 9,617
USA 2018 2020 S5 CABRIOLET 3,951
USA 2018 2020 S5 COUPE 4,154
USA 2018 2020 S5 SPORTBACK 12,751
CAN 2017 2020 A4 ALLROAD 2,320
CAN 2017 2020 A4 SEDAN 17,677
CAN 2018 2019 A5 CABRIOLET 452
CAN 2018 2019 A5 COUPE 1,638
CAN 2018 2020 A5 SPORTBACK 4,291
CAN 2018 2019 RS5 COUPE 438
CAN 2019 2019 RS5 SPORTBACK 619
CAN 2018 2019 S4 SEDAN 1,997
CAN 2018 2020 S5 CABRIOLET 486
CAN 2018 2019 S5 COUPE 1,360
CAN 2018 2020 S5 SPORTBACK 3,829

 

Problem Description

The affected vehicles are equipped with a passenger occupant detection system (also known as Body Sense) in the front passenger seat. On these vehicles, the system is integrated in the seat heating and controls the activation of the front passenger airbag. The seat heating is connected to the Body Sense control unit under the front passenger seat via a wire. If the wire has a contact fault, it may cause the passenger occupant detection system (PODS) to detect a malfunction and switch off the passenger airbag even though the seat may be occupied. As designed, a warning light in the instrument panel comes on together with an acoustic warning sound and an error message is displayed in the instrument cluster. The airbag indicator light shows “passenger airbag off”.

In the event of a crash, there would be an increased risk of injury to the occupant seated in the front passenger seat if the passenger airbag is switched off/not working.

 

Corrective Action

Depending on the seat type, the seat heating mats including the connecting cable or the entire seat cover including the connecting cable will be replaced.

 

Precautions

Should a malfunction occur, vehicle occupants will be alerted of a PODS system problem by illumination of the airbag warning light, an acoustic warning sound, an error message displayed in the instrument cluster and by the status of the Passenger Airbag OFF indicator light. If this happens, customers are advised to contact an authorized Audi dealer without delay to have the vehicle inspected/repaired.

 

Code Visibility

On or about January 21, 2022, the campaign code was applied to affected vehicles.

 

Owner Notification

Owner notification took place in January 2022. Owner letter examples are included in this bulletin for your reference.

 


Chronology :

In July 2019 the Audi Product Safety Committee had decided a safety recall for the Passenger Occupant Detection System in Audi A4 and A5 vehicles manufactured between SOP and July 2018 (NHTSA recall number 19V-547). At that time the failure mechanism had not been fully understood and the topic continued to be investigated and monitored.

December 2020: The Audi Product Safety Committee receives reports of an increase in repeat repairs after recall campaign 74D9/19V-547 and for vehicles produced after July 2018 (outside of the recall population). The root cause appeared to be the PODS connecting cable, but the failure mechanism was still unclear and the phenomenon continued to be hard to reproduce.

December 2020 – October 2021: Additional investigation regarding root cause, failure pattern and influential factors. It became clear that the cables used in production until November 2019 are prone to contact errors leading to a deactivation of the PODS system. The PODS system is integrated in the seat heating which is connected to the Body Sense control unit under the front passenger seat via that cable. If the cable has a contact fault, this leads to the PODS system being deactivated and the airbag warning lamp coming on in the instrument cluster. A newly designed shielded connecting cable had already been introduced in production in November 2019 as an optimization measure.

November 3, 2021: The Audi Product Safety Committee decides a safety recall for the affected vehicles. This new recall affects the same population as recall 74D9 plus additional vehicles produced until November 2019.

 


15 Affected Products

Vehicles

MAKE MODEL YEAR
AUDI A4 2017-2020
AUDI A5 2018-2020
AUDI RS5 2018-2019
AUDI S4 2018-2020
AUDI S5 2018-2020

 


13 Associated Documents

ISSUED Owner Notification Letter(Part 577)

RCONL-21V874-9917.pdf 587.139KB

RCONL-21V874-9917

 


Manufacturer Notices(to Dealers,etc) – AUDI Date: January 07, 2022 Advance Notice of Upcoming Repair Available Safety Recall 74E3 / Passenger Occupant Detection System (PODS)

RCMN-21V874-3748.pdf 835.193KB

RCMN-21V874-3748

 


ISSUED Owner Notification Letter(Part 577)

RCONL-21V874-9614.pdf 1141.907KB

RCONL-21V874-9614

 


Manufacturer Notices(to Dealers,etc) – AUDI Date: November 23, 2021 Advance Notice Safety Recall 74E3/ Passenger Occupant Detection System (PODS)

RCMN-21V874-4118.pdf 211.171KB

RCMN-21V874-4118

 


Remedy Instructions and TSB

RCRIT-21V874-1654.pdf 3005.003KB

RCRIT-21V874-1654

 


Remedy Instructions and TSB

RCRIT-21V874-0776.pdf 3010.458KB

RCRIT-21V874-0776

 


Defect Notice 573 Report

RCLRPT-21V874-5175.PDF 222.39KB

RCLRPT-21V874-5175

 


Recall Acknowledgement

RCAK-21V874-2882.pdf 645.211KB

RCAK-21V874-2882

 


Recall 573 Report-Amendment 1-04/11/2022

RCLRPT-21V874-2937.PDF 222.381KB

RCLRPT-21V874-2937

 


Remedy Instructions and TSB

RCRIT-21V874-8066.pdf 4382.758KB

RCRIT-21V874-8066

 


Manufacturer Notices(to Dealers,etc) – AUDI Date: April 27, 2022 Campaign Circular Revision – Safety Recall 74E3 / Passenger Occupant Detection System (PODS)

RCMN-21V874-2680.pdf 275.649KB

RCMN-21V874-2680

 


Recall Quarterly Report #2, 2022-2

RCLQRT-21V874-2895.PDF 211.251KB

RCLQRT-21V874-2895

 


Recall Quarterly Report #3, 2022-3

RCLQRT-21V874-3944.PDF 211.343KB

RCLQRT-21V874-3944

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V874&docType=RCL

 


 

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Last update on 2023-03-13 / Affiliate links / Images from Amazon Product Advertising API

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