Safety Recall Code: 74D9 – Passenger Occupant Detection System (PODS) – 2017-2018 Audi

July 24, 2019 NHTSA CAMPAIGN NUMBER: 19V547000

Passenger Air Bag May Switch Off/FMVSS 208

A disabled passenger air bag increases the risk of injury in the event of a crash.

 

NHTSA Campaign Number: 19V547

Manufacturer Volkswagen Group of America, Inc.

Components AIR BAGS

Potential Number of Units Affected 144,092

 

Summary

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018 Audi S5 Cabriolet, S5 Sportback, S5 Coupe, S4 Sedan, A5 Cabriolet, A5 Sportback and A5 Coupe and 2017-2018 A4 Sedan and A4 Allroad vehicles. Oxidation on the Passenger Occupant Detection System (PODS) connecting cable may cause the software to misdiagnose a malfunction and disable the passenger air bag.

 

Remedy

Audi will notify owners, and dealers will install cable ties to the harness, free of charge. The recall began September 9, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Audi’s number for this recall is 74D9.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Audi has a Recall

 

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Safety Recall
Code: 74D9    

Subject	Passenger Occupant Detection System (PODS)
Release Date	August 27, 2019
Affected Vehicles	Country Model Year(s) Vehicle USA 2018 S5 COUPE USA 2017-2018 A4 SEDAN USA 2017 A4 ALLROAD USA 2018 S4 SEDAN USA 2018-2019 RS5 SPORTBACK USA 2018 A5 COUPE USA 2018 S5 SPORTBACK USA 2018 A5 CABRIOLET USA 2018 S5 CABRIOLET USA 2018 A5 SPORTBACK CAN 2018 S5 SPORTBACK CAN 2017-2018 A4 SEDAN CAN 2018 S5 COUPE CAN 2017-2018 A4 ALLROAD CAN 2018 S4 SEDAN CAN 2018 RS5 SPORTBACK CAN 2018 A5 COUPE CAN 2018 A5 SPORTBACK CAN 2018 S5 CABRIOLET CAN 2018 A5 CABRIOLET   Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action.  Elsa is the only valid campaign inquiry & verification source.  Campaign status must show “open.” If Elsa shows other open action(s), inform your customer so that the work can also be completed at the same time the vehicle is in the workshop for this campaign.
Problem Description	In certain cases, the aluminum shielding on the PODS harness under the seat may not be fitted tight enough to the harness which may allow partial surface corrosion in that area which causes a mostly sporadic error code to occur.  As designed, the passenger occupant detection system (PODS) switches off the passenger airbag if a malfunction is detected. In the event of a crash there would be an increased risk of injury to the occupant seated in the front passenger seat if the passenger airbag is switched off/not working.
Corrective Action	Cable ties will be applied at two different points of the harness under the seat which tightens the fit of the aluminum shielding and will interrupt the partial surface oxidation inside the harness and assures the electrical connection.
Precautions	Should a malfunction occur, vehicle occupants will be alerted of a PODS system problem by illumination of the airbag warning light, an acoustic warning sound, an error message  displayed in the instrument cluster and by the status of the Passenger Airbag OFF indicator light. If this happens, the customer should contact an authorized Audi dealership for inspection/repair without delay.
Parts Information	Parts Control Type: Allocation Beginning the week of August 26, 2019 parts allocation will occur once a week for the part numbers below with planned delivery on Thursday.  Allocation requests for additional parts will not be accepted.  If there is an issue with the allocation quantity, please contact your Field Representative. Beginning the week of September 9, 2019 parts will be managed with a weekly Upper Order Limit.  Please see Parts On Command (POC) for your Upper Order Limit quantity.   Initial Allocation: YES Dealers will be sent an initial allocation prior to customer notification.  If no initial allocation was received, please reference the Repair Projection Tool (below) to view your potential VIN population.   Criteria Part Number Description Qty. per Vehicle Ordering Method 01 N  -909-377-02 TIE WRAP 2 Allocation   Repair Projection Tool (right click to open):
Code Visibility	Since August 01, 2019, affected vehicles were listed on the Inventory Vehicle Open Campaign Action report under My Dealership Reports (found on www.accessaudi.com & OMD Web). A list was not posted for dealers who did not have any affected vehicles. Since August 01, 2019, this campaign code showed open on affected vehicles in Elsa.   Since August 01, 2019, affected vehicles were identified with this campaign code in the VIN Lookup tool at www.audiusa.com and on the NHTSA VIN lookup tool at www.safercar.gov
Owner  Notification	Owner notification will take place in September 2019. Owner letter examples are included in this bulletin for your reference. Additional Please alert everyone in your dealership about this action, including Sales, Service, Parts Information and Accounting personnel.  Contact Warranty if you have any questions. IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied.  Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers.
Claim Entry Instructions The labor times listed here may differ from the labor operations and labor times listed in ELSA. After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order. If customer refused campaign work: U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option. Canada dealers: Upload the repair order [signed by customer] to Audi WIN/Operations/Campaign Closure.
Service Number	74D9
Damage Code	0099
Parts Vendor Code	002
Claim Type	Sold vehicle: 7 10 Unsold vehicle: 7 90
Causal Indicator	Mark cable tie as causal part*
Vehicle Wash/Loaner	Do not claim wash/loaner under this action
Criteria I.D.	01
	Check passenger seat harness, cable ties already installed Labor operation:        0183 00 99                       10 T.U. -OR- Check passenger seat harness, cable ties not installed; Install cable ties to passenger seat PODS harness Labor operation: 6956 49 99 25 T.U.   Quantity Part Number Description 2.00 N  90937702 Cable tie*

 

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Customer Letter Example (USA)

 

This notice applies to your vehicle:  <VIN>

NHTSA: 19V547

Subject: Safety Recall 74D9 – Passenger Occupant Detection System (PODS)
Certain 2017-2019 Model Year Audi Vehicles

 

Dear Audi Owner,

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Audi has decided that a defect, which relates to motor vehicle safety, exists in certain 2017-2019 model year Audi vehicles. Our records show that you are the owner of a vehicle affected by this action.

What is the issue?	In certain cases, the aluminum shielding on the PODS harness under the seat may not be fitted tight enough to the harness which may allow partial surface corrosion in that area which causes a mostly sporadic error code to occur.  As designed, the passenger occupant detection system (PODS) switches off the passenger airbag if a malfunction is detected. In the event of a crash there would be an increased risk of injury to the occupant seated in the front passenger seat if the passenger airbag is switched off/not working.
What will we do?	To correct this defect, your authorized Audi dealer will install cable ties at two different points of the harness under the seat which tightens the fit of the aluminum shielding and will interrupt the partial surface oxidation inside the harness and assures the electrical connection. This work will take less than one hour to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule.
What should you do?	Please contact your authorized Audi dealer without delay to schedule this recall repair. For your convenience, you can also visit www.audiusa.com and click on the “Find a Dealer” link to locate a dealer near you and schedule this service.
Precautions you should take	Should a malfunction occur, vehicle occupants will be alerted of a PODS system problem by illumination of the airbag warning light, an acoustic warning sound, an error message  displayed in the instrument cluster and by the status of the Passenger Airbag OFF indicator light. If this happens, the customer should contact an authorized Audi dealership for inspection/repair without delay.
Lease vehicles and address changes	If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records.
Reimbursement of Expenses	If you have previously paid for repairs relating to the condition described in this letter, the enclosed form explains how to request reimbursement. We would be pleased to review your reimbursement request.
Can we assist you further?	If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Experience at 1-800-253-2834 or via our “Contact Us” page at www.audiusa.com.
Checking your vehicle for open Recalls and Service Campaigns	To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit the Recall/Service Campaign Lookup tool at www.audiusa.com and enter your Vehicle Identification Number (VIN).

 

If you still cannot obtain satisfaction, you may file a complaint with:  The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.

We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle.   

Sincerely,

Audi Customer Protection

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Customer Letter Example  (CANADA)

 

This notice applies to your vehicle:  <VIN>

Transport Canada Recall: 2019-361

Subject: Safety Recall 74D9 – Passenger Occupant Detection System (PODS)
Certain 2017-2019 Model Year Audi Vehicles

 

Dear Audi Owner,

This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Our records show that you are the owner of a vehicle affected by this action.

What is the issue?	In certain cases, the aluminum shielding on the PODS harness under the seat may not be fitted tight enough to the harness which may allow partial surface corrosion in that area which causes a mostly sporadic error code to occur.  As designed, the passenger occupant detection system (PODS) switches off the passenger airbag if a malfunction is detected. In the event of a crash there would be an increased risk of injury to the occupant seated in the front passenger seat if the passenger airbag is switched off/not working.
What will we do?	To correct this defect, your authorized Audi dealer will install cable ties at two different points of the harness under the seat which tightens the fit of the aluminum shielding and will interrupt the partial surface oxidation inside the harness and assures the electrical connection. This work will take less than one hour to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule.
What should you do?	Please contact your authorized Audi dealer without delay to schedule this recall repair.
Precautions you should take	Should a malfunction occur, vehicle occupants will be alerted of a PODS system problem by illumination of the airbag warning light, an acoustic warning sound, an error message  displayed in the instrument cluster and by the status of the Passenger Airbag OFF indicator light. If this happens, the customer should contact an authorized Audi dealership for inspection/repair without delay.
Lease vehicles and address changes	If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records.
Reimbursement of Expenses	If you have previously paid for repairs relating to the condition described in this letter, the enclosed form explains how to request reimbursement. We would be pleased to review your reimbursement request.
Can we assist you further?	If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Relations Monday through Friday from 8AM to 8PM EST at 1-800-822-2834 or via our “Contact Audi Canada” page at www.audi.ca.

We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle.   

Sincerely,

Audi Customer Protection

 

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Repair Available – Safety Recall 74D9 / Passenger Occupant Detection System (PODS)

This notice is for:	Dealer Principal Service Manager Warranty Administrator General Manager Parts Manager Technicians Sales Managers Service Advisor
Date:	August 26, 2019
Issue:	In certain cases, the aluminum shielding on the PODS harness under the seat may not be fitted tight enough to the harness which may allow partial surface corrosion in that area which causes a mostly sporadic error code to occur.  As designed, the passenger occupant detection system (PODS) switches off the passenger airbag if a malfunction is detected. In the event of a crash there would be an increased risk of injury to the occupant seated in the front passenger seat if the passenger airbag is switched off/not working.
Precautions	A warning light in the instrument panel comes on together with an acoustic warning sound and an error message is displayed in the instrument cluster. The airbag indicator light shows “passenger airbag off”. If this happens, customers are advised to contact an authorized Audi dealer to have the vehicle inspected/repaired without delay.
Repair:	REPAIR AVAILABLE – August 27, 2019 Cable ties will be applied at two different points of the harness under the seat which tightens the fit of the aluminum shielding and will interrupt the partial surface oxidation inside the harness and assures the electrical connection. See ELSA/ServiceNet for complete repair & claiming instructions Check daily campaign open inventory report or OMD for affected vehicles in inventory Repair every affected inventory vehicle before delivery to consumers.
Parts Department:	Parts Control Type: Allocation Parts allocation will occur once a week for the part numbers below with planned delivery on Thursday.  Allocation requests for additional parts will not be accepted.  If there is an issue with the allocation quantity, please contact your Field Representative.   Initial Allocation: YES Dealers will be sent an initial allocation prior to customer notification.  If no initial allocation was received, please reference the Repair Projection Tool (below) to view your potential VIN population.   Criteria Part Number Description Qty. per Vehicle Ordering Method 01 N  -909-377-02 TIE WRAP 2 Allocation   Please coordinate with your service department to ensure that parts are available for all scheduled appointments.
Affected Vehicles	Country Model Year(s) Vehicle Vehicle Count USA 2018 S5 COUPE 3,029 USA 2017-2018 A4 SEDAN 30,301 USA 2017 A4 ALLROAD 6,696 USA 2018 S4 SEDAN 5,905 USA 2018-2019 RS5 SPORTBACK 1,252 USA 2018 A5 COUPE 7,248 USA 2018 S5 SPORTBACK 7,893 USA 2017-2018 A4 SEDAN 56,655 USA 2018 A5 CABRIOLET 7,474 USA 2018 S5 CABRIOLET 2,784 USA 2018 A5 SPORTBACK 16,100 CAN 2018 S5 SPORTBACK 2,635 CAN 2017-2018 A4 SEDAN 3,543 CAN 2018 S5 COUPE 1,043 CAN 2017-2018 A4 ALLROAD 1,883 CAN 2018 S4 SEDAN 1,382 CAN 2018 RS5 SPORTBACK 347 CAN 2018 A5 COUPE 1,248 CAN 2018 A5 SPORTBACK 2,675 CAN 2018 S5 CABRIOLET 341 CAN 2018 A5 CABRIOLET 297 CAN 2017-2018 A4 SEDAN 10,992   *Counts reflect overall recall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action.  Elsa is the only valid campaign inquiry & verification source.
Notes:	Schedule owner repairs immediately Owner mailing – September 2019 IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety.  Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied.

 

-END OF MESSAGE-

Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Audi Public Relations. 

 

Audi Customer Protection                                                                                                                                               74D9_DLR_LAUNCH

 

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Advance Notice – Safety Recall 74D9 / Passenger Occupant Detection System (PODS)

This notice is for:	Dealer Principal Service Manager Warranty Administrator General Manager Parts Manager Technicians Sales Managers Service Advisor
Date:	July 31, 2019
Issue:	The self-diagnosis of the passenger occupant detection system (PODS) connecting cable is too sensitive in case of a partial surface oxidation of the electrical shielding inside the cable harness.  This may cause the PODS to detect a malfunction and switch off the passenger airbag even though the seat may be occupied.
Precautions	As designed, a warning light in the instrument panel comes on together with an acoustic warning sound and an error message is displayed in the instrument cluster. The airbag indicator light shows “passenger airbag off”. If this happens, customers are advised to contact an authorized Audi dealer to have the vehicle inspected/repaired without delay.
Repair:	REPAIR NOT YET AVAILABLE Check daily campaign open inventory report or OMD for affected vehicles in inventory Repair every affected inventory vehicle before delivery to consumers.
Affected Vehicles	Country Model Year Vehicle  Vehicle Count USA 2018 S5 CABRIOLET 2,784 USA 2017‐2018 A4 ALLROAD 6,696 USA 2018 S4 SEDAN 5,905 USA 2018 A5 COUPE 7,248 USA 2018 A5 SPORTBACK 16,100 USA 2018 S5 SPORTBACK 7,893 USA 2018 S5 COUPE 3,030 USA 2017‐2018 A4 SEDAN 56,660 USA 2017‐2018 A4 SEDAN 30,302 USA 2018 A5 CABRIOLET 7,474 CAN 2018 S5 CABRIOLET 341 CAN 2017‐2018 A4 ALLROAD 1,883 CAN 2018 S4 SEDAN 1,382 CAN 2018 A5 COUPE 1,248 CAN 2018 A5 SPORTBACK 2,675 CAN 2018 S5 SPORTBACK 2,635 CAN 2018 S5 COUPE 1,043 CAN 2017‐2018 A4 SEDAN 10,993 CAN 2018 A5 CABRIOLET 297 CAN 2017‐2018 A4 SEDAN 3,543   *Counts reflect overall recall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action.  Elsa is the only valid campaign inquiry & verification source.
Notes:	IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new  motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by  this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an  applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor  vehicle safety.   Pre-Owned Vehicles in Dealer Inventory:their inventory which are involved in a safety or compliance recall until the defect has been  Dealers should not deliver any pre-owned vehicles in  remedied.

 

-END OF MESSAGE-

Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Audi Public Relations. 

 

Audi Customer Protection                                                                                                                                                   74D9_DLR_ADV

 

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To: Michelle Rice – NHTSA

Date: August 07, 2019

Subject: Amended 74D9 Safety Recall Chronology (19V-S47)

 

Dear Ms. Rice:

Volkswagen is voluntarily submitting the amended chronology for the Audi 74D9 Safety Recall in this additional manner due to character limitations in the provided field for this information in the NHTSA Portal. It should be noted that Volkswagen submitted this amended information in the portal on time on August 07, 2019 by splitting the information between the “Chronology of Defect” field and the “Manufacturer Comments to NHTSA Staff” field similar to previous submissions. Please see the amended subject chronology below.

May/June 2017: Increased amount of field reports regarding replacements of the passenger occupant detection system. Analysis and investigation was started together in cooperation with supplier.

June 2017 – August 2018: During the analysis of field parts (seats) at Audi and IEE facilities in all cases the error could not be reproduced or was not active during analysis. Additional analysis of field cases in the US (with seats still in vehicle) together with the supplier. Root cause could still not clearly be identified. Further testing regarding possible influences and root cause. Error could finally be duplicated temporarily but root cause could still not be determined. After it became clear that a partial surface oxidation inside the connecting cable seems to be a factor, testing for field solution was started.

August 2018: After testing was completed and effectiveness was confirmed, field solution was implemented with a technical bulletin (dealer should wrap the cable with a zip-tie in order to interrupt the partial surface oxidation of the electrical shielding inside the cable harness).

October 2018: Topic was reported to the Audi Product Safety Committee due to further increase in field reports.

November 2018 – April 2019: Further analysis was tasked regarding the difference in field reports across the models and possible influences.

May 2019 – July 2019: Confirmation that the self-diagnosis software in certain models is too sensitive in case of surface oxidation on the electrical shielding of the cable. It still remains unclear at this point though how the issue develops and why certain vehicles/models/model years show a higher claim rate than others and why some vehicles do not show any problems.

July 17, 2019: Although the issue and possible factors are still not fully understood, the Audi Product Safety Committee makes the determination of a defect and decides a safety recall for A4/AS vehicles equipped with the BodySense3 system and the affected software version produced until July 31st, 2018.Audi continues to investigate the topic.

July 31, 2019: Continued discussion in APS, decision regarding remedy was amended.

 

Sincerely,

 

Christopher T. Sandvig

Director- Group Customer Protection

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To: Michelle Rice – NHTSA

Date: July 26, 2019

Subject: 74D9 Safety Recall Chronology (19V-S47)

 

Dear Ms. Rice:

Per your email request, Volkswagen is voluntarily submitting the chronology for the Audi 74D9 Safety Recall in this additional manner due to character limitations in the provided field for this information in the NHTSA Portal . It should  be noted  that Volkswagen  submitted  this information in the portal on time July 24, 2019 by splitting the information between the “Chronology of Defect” field and the “Manufacturer Comments to NHTSA Staff” field similar to previous submissions. Please see the subject chronology below.

May/June 2017: Increased amount of field reports regarding replacements of the  passenger occupant detection system. Analysis and investigation was started together in cooperation with supplier.

June 2017 -August 2018: During the analysis of field parts (seats) at Audi and IEE facilities in all cases the error could  not be reproduced  or was not active during analysis .  Additional analysis of field cases in the US (with seats still in vehicle) together with  the  supplier.  Root cause could still not clearly be identified. Further testing regarding possible influences and root cause. Error could finally be duplicated temporarily but root cause could still not be determined.  After  it became clear that a partial surface oxidation inside the connecting cable seems to  be a factor, testing for field solution was started.

August 2018 : After testing was completed and effectiveness was confirmed, field solution was implemented with a technical bulletin (dealer should wrap the cable with a zip-tie in order to interrupt the partial surface oxidation of the electrical shielding inside the cable harness) .

October 2018 : Topic was reported to the Audi  Product Safety Committee  due to further  increase in field reports.

November 2018 -April 2019: Further analysis was tasked regarding the difference in field reports across the models and possible influences.

May 2019 – July 2019 : Confirmation that the self-diagnosis software in certain models is too sensitive in case of surface oxidation on the electrical shielding of the ca bl e. It still remains unclear at this point though how the issue develops  and  why certain  vehicles/models/model years show a higher claim rate than others and why some vehicles do not show any problems . July 17, 2019 : Although the issue and possible factors are still not fully understood, the Audi Product Safety Committee makes the determination of a defect and decides a safety recall for A4/AS vehicles equipped with the BodySense3 system and the affected software version produced  until July 31st , 2018 . Audi continues to investigate the to pic.

Sincerely,

Christopher T. Sandvig

Director –  Group Customer Protection

 

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9 Affected Products

Vehicles

MAKE	MODEL	YEAR
AUDI	A4	2017-2018
AUDI	A5	2018
AUDI	A5 CABRIOLET	2018
AUDI	ALLROAD	2017-2018
AUDI	S4	2018
AUDI	S5	2018
AUDI	S5 CABRIOLET	2018

 

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14 Associated Documents

Recall Acknowledgement

RCAK-19V547-9742.pdf 244.205KB

 

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Chronology

RMISC-19V547-1542.pdf 823.649KB

 

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Defect Notice 573 Report

RCLRPT-19V547-3544.PDF 220.627KB

 

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Manufacturer Notices(to Dealers,etc)

RCMN-19V547-5520.pdf 101.701KB

 

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Recall Quarterly Report #2, 2019-4

RCLQRT-19V547-7476.PDF 211.268KB

 

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ISSUED Owner Notification Letter(Part 577) – PRI

RCONL-19V547-2893.pdf 65.457KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V547-2688.pdf 43.232KB

 

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Recall 573 Report-Amendment 1

RCLRPT-19V547-1769.PDF 221.544KB

 

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Remedy Instructions and TSB

RCRIT-19V547-2412.pdf 384.943KB

 

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Recall Quarterly Report #1, 2019-3

RCLQRT-19V547-9841.PDF 211.156KB

 

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Safety Recall Campaign 74D9 – A4 & A5 Communication Toolkit for Dealers August 1, 2019

RMISC-19V547-5335.pdf 1888.97KB

 

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Manufacturer Notices(to Dealers,etc) – Audi Date: August 26, 2019 Repair Available – Safety Recall 74D9 / Passenger Occupant Detection System (PODS)

RCMN-19V547-3451.pdf 213.426KB

 

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Recall Quarterly Report #3, 2020-1

RCLQRT-19V547-2694.PDF 211.357KB

 

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Chronology Amendment

RMISC-19V547-0390.pdf 42.321KB

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V547&docType=RCL

 

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Reprogramming

Overview – Introduction

The Immobilizer is a theft-deterrent device that adds a layer of security to VWGoA vehicles that include the following brands: Audi, Bentley, Lamborghini, and VW. Certain repairs such as replacing emission parts cannot be performed without resetting the immobilizer code for the vehicle. This is done by a technician using the VAS for PC software to synchronize the immobilizer code embedded in the ignition key with other codes resident on parts such as the Transmission Control Module, Engine Control Module, and Instrument Cluster.

 

Before you can replace an emission part

Whenever you replace an emission-related control module, the immobilizer must be reset using the VAS for PC software. This can only be done if you meet the following requirements:

• You have enrolled into the program (see step 1 - Complete Pass Thru Enrollment Forms)

• You have received an email from VWGoA that contains a Security ID and Password to access the immobilizer application hosted in Germany

• You have received an email from VWGoA that contains a certificate file (e.g. IndepeDeale.30001.300999.pfx)

• You have installed the certificate onto your PC

• You have obtained a J 2534-1 Pass Thru device (see recommended J 2534-1 Pass Thru devices)

• You have performed the steps outlined in VAS for PC Setup

 

Recommended J 2534-1 Pass Thru devices

Pass thru devices are available for purchase from a recommended Manufacturer for registered workshops to perform Immobilizer functions. The Pass Thru devices that have been tested to work with VAS for PC follow:

	I+ME Pass-Thru+XS Available from ACTIA Corp. https://www.actiaus.com, https://www.passthruxs.com or (734) 266-2083
	DrewTech CarDAQ2534 Available from Drew Technologies, Inc. https://www.drewtech.com or (734) 222-5228
	Blue Streak iflash Global Programmer Available from Blue Streak Electronics https://www.bsecorp.com or (905) 669-4812 Email at Info@bsecorp.com
	DG-VSI-2534 Available from Dearborn Group Technology https://www.dgtech.com or (248) 488-2080 Email at sales@dgtech.com

Note: Currently, Pass Thru re-programming supports SAE J2534-1 version 4.04 only. Please ensure that you have installed the appropriate driver for your Pass Thru device. For details read the documentation shipped with your device or contact the manufacturer.

Immobilizer-Reprogramming-Instructions

 

J2534 Pass Thru devices

	CarDAQ-Plus 3
	Drew Technologies (DRWCDPLUSKIT) CarDAQ-Plus J2534 Flash Reprogramming Kit
	CarDAQ-M Auto Universal Diagnostic Scanner and Programming Tool VSI J2534
	CarDAQ-M Modular PassThru J2534
	Drew Tech Mongoose Pro ISO-CAN
	VSI J2534 ECU Reprogrammer & Diagnostic Adapter
	Autel (AULMF2534) MaxiFlash Pro
	BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI
	Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909
audi.oemdtc.com/wp-content/plugins/easyazon/addition/components/shortcodes/call-to-action/resources/US/small-light.gif" width="120" alt="Safety Recall Code: 74D9 - Passenger Occupant Detection System (PODS) - 2017-2018 Audi | small light" title="Safety Recall Code: 74D9 - Passenger Occupant Detection System (PODS) - 2017-2018 Audi 58">	VXDIAG VCX Nano Compatible for GM/OPEL with GDS2 and Tech2WIN System Diagnostic Tool
	GODIAG J2534

 

https://erwin.vw.com

https://erwin.audiusa.com

 

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Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API

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