July 24, 2019 NHTSA CAMPAIGN NUMBER: 19V547000
Passenger Air Bag May Switch Off/FMVSS 208
A disabled passenger air bag increases the risk of injury in the event of a crash.
NHTSA Campaign Number: 19V547
Manufacturer Volkswagen
Group of America, Inc.
Components AIR BAGS
Potential Number of Units Affected 144,092
Summary
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018 Audi S5 Cabriolet, S5 Sportback, S5 Coupe, S4 Sedan, A5 Cabriolet, A5 Sportback and A5 Coupe and 2017-2018 A4 Sedan and A4 Allroad vehicles. Oxidation on the Passenger Occupant Detection System (PODS) connecting cable may cause the software to misdiagnose a malfunction and disable the passenger air bag.
Remedy
Audi will notify owners, and dealers will install cable ties to the harness, free of charge. The recall began September 9, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Audi’s number for this recall is 74D9.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Audi has a Recall
Safety Recall
Code: 74D9
| Subject | Passenger Occupant Detection System (PODS) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Release Date | August 27, 2019 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Affected Vehicles |
Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source.
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| Problem Description | In certain cases, the aluminum shielding on the PODS harness under the seat may not be fitted tight enough to the harness which may allow partial surface corrosion in that area which causes a mostly sporadic error code to occur. As designed, the passenger occupant detection system (PODS) switches off the passenger airbag if a malfunction is detected. In the event of a crash there would be an increased risk of injury to the occupant seated in the front passenger seat if the passenger airbag is switched off/not working. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Corrective Action | Cable ties will be applied at two different points of the harness under the seat which tightens the fit of the aluminum shielding and will interrupt the partial surface oxidation inside the harness and assures the electrical connection. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Precautions | Should a malfunction occur, vehicle occupants will be alerted of a PODS system problem by illumination of the airbag warning light, an acoustic warning sound, an error message displayed in the instrument cluster and by the status of the Passenger Airbag OFF indicator light. If this happens, the customer should contact an authorized Audi dealership for inspection/repair without delay. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Parts Information |
Repair Projection Tool (right click to open): | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Code Visibility | Since August 01, 2019, affected vehicles were listed on the Inventory Vehicle Open Campaign Action report under My Dealership Reports (found on www.accessaudi.com & OMD Web). A list was not posted for dealers who did not have any affected vehicles.
Since August 01, 2019, this campaign code showed open on affected vehicles in Elsa. Since August 01, 2019, affected vehicles were identified with this campaign code in the VIN Lookup tool at www.audiusa.com and on the NHTSA VIN lookup tool at www.safercar.gov | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Owner Notification | Owner notification will take place in September 2019. Owner letter examples are included in this bulletin for your reference.
Additional Please alert everyone in your dealership about this action, including Sales, Service, Parts Information and Accounting personnel. Contact Warranty if you have any questions. IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Claim Entry Instructions
The labor times listed here may differ from the labor operations and labor times listed in ELSA. After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order. If customer refused campaign work:
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| Service Number | 74D9 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Damage Code | 0099 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Parts Vendor Code | 002 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Claim Type | Sold vehicle: 7 10
Unsold vehicle: 7 90 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Causal Indicator | Mark cable tie as causal part* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Vehicle Wash/Loaner | Do not claim wash/loaner under this action | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Criteria I.D. | 01 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Check passenger seat harness, cable ties already installed Labor operation: 0183 00 99 10 T.U.
-OR- Check passenger seat harness, cable ties not installed; Install cable ties to passenger seat PODS harness
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Customer Letter Example (USA)
This notice applies to your vehicle: <VIN>
NHTSA: 19V547
Subject: Safety Recall 74D9 – Passenger Occupant Detection System (PODS)
Certain 2017-2019 Model Year Audi Vehicles
Dear Audi Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Audi has decided that a defect, which relates to motor vehicle safety, exists in certain 2017-2019 model year Audi vehicles. Our records show that you are the owner of a vehicle affected by this action.
| What is the issue? | In certain cases, the aluminum shielding on the PODS harness under the seat may not be fitted tight enough to the harness which may allow partial surface corrosion in that area which causes a mostly sporadic error code to occur. As designed, the passenger occupant detection system (PODS) switches off the passenger airbag if a malfunction is detected. In the event of a crash there would be an increased risk of injury to the occupant seated in the front passenger seat if the passenger airbag is switched off/not working. |
| What will we do? | To correct this defect, your authorized Audi dealer will install cable ties at two different points of the harness under the seat which tightens the fit of the aluminum shielding and will interrupt the partial surface oxidation inside the harness and assures the electrical connection. This work will take less than one hour to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. |
| What should you do? | Please contact your authorized Audi dealer without delay to schedule this recall repair. For your convenience, you can also visit www.audiusa.com and click on the “Find a Dealer” link to locate a dealer near you and schedule this service. |
| Precautions you should take | Should a malfunction occur, vehicle occupants will be alerted of a PODS system problem by illumination of the airbag warning light, an acoustic warning sound, an error message displayed in the instrument cluster and by the status of the Passenger Airbag OFF indicator light. If this happens, the customer should contact an authorized Audi dealership for inspection/repair without delay. |
| Lease vehicles and address changes | If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records. |
| Reimbursement of Expenses | If you have previously paid for repairs relating to the condition described in this letter, the enclosed form explains how to request reimbursement. We would be pleased to review your reimbursement request. |
| Can we assist you further? | If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Experience at 1-800-253-2834 or via our “Contact Us” page at www.audiusa.com. |
| Checking your vehicle for open Recalls and Service Campaigns | To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit the Recall/Service Campaign Lookup tool at www.audiusa.com and enter your Vehicle Identification Number (VIN). |
If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle.
Sincerely,
Audi Customer Protection
Customer Letter Example (CANADA)
This notice applies to your vehicle: <VIN>
Transport Canada Recall: 2019-361
Subject: Safety Recall 74D9 – Passenger Occupant Detection System (PODS)
Certain 2017-2019 Model Year Audi Vehicles
Dear Audi Owner,
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Our records show that you are the owner of a vehicle affected by this action.
| What is the issue? | In certain cases, the aluminum shielding on the PODS harness under the seat may not be fitted tight enough to the harness which may allow partial surface corrosion in that area which causes a mostly sporadic error code to occur. As designed, the passenger occupant detection system (PODS) switches off the passenger airbag if a malfunction is detected. In the event of a crash there would be an increased risk of injury to the occupant seated in the front passenger seat if the passenger airbag is switched off/not working. |
| What will we do? | To correct this defect, your authorized Audi dealer will install cable ties at two different points of the harness under the seat which tightens the fit of the aluminum shielding and will interrupt the partial surface oxidation inside the harness and assures the electrical connection. This work will take less than one hour to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. |
| What should you do? | Please contact your authorized Audi dealer without delay to schedule this recall repair. |
| Precautions you should take | Should a malfunction occur, vehicle occupants will be alerted of a PODS system problem by illumination of the airbag warning light, an acoustic warning sound, an error message displayed in the instrument cluster and by the status of the Passenger Airbag OFF indicator light. If this happens, the customer should contact an authorized Audi dealership for inspection/repair without delay. |
| Lease vehicles and address changes | If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records. |
| Reimbursement of Expenses | If you have previously paid for repairs relating to the condition described in this letter, the enclosed form explains how to request reimbursement. We would be pleased to review your reimbursement request. |
| Can we assist you further? | If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Relations Monday through Friday from 8AM to 8PM EST at 1-800-822-2834 or via our “Contact Audi Canada” page at www.audi.ca. |
We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle.
Sincerely,
Audi Customer Protection
Repair Available – Safety Recall 74D9 / Passenger Occupant Detection System (PODS)
| This notice is for: |
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| Date: | August 26, 2019 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Issue: | In certain cases, the aluminum shielding on the PODS harness under the seat may not be fitted tight enough to the harness which may allow partial surface corrosion in that area which causes a mostly sporadic error code to occur. As designed, the passenger occupant detection system (PODS) switches off the passenger airbag if a malfunction is detected. In the event of a crash there would be an increased risk of injury to the occupant seated in the front passenger seat if the passenger airbag is switched off/not working. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Precautions | A warning light in the instrument panel comes on together with an acoustic warning sound and an error message is displayed in the instrument cluster. The airbag indicator light shows “passenger airbag off”. If this happens, customers are advised to contact an authorized Audi dealer to have the vehicle inspected/repaired without delay. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Repair: |
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| Parts Department: |
Please coordinate with your service department to ensure that parts are available for all scheduled appointments. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Affected Vehicles |
*Counts reflect overall recall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Notes: |
IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. |
-END OF MESSAGE-
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection 74D9_DLR_LAUNCH
Advance Notice – Safety Recall 74D9 / Passenger Occupant Detection System (PODS)
| This notice is for: |
| ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Date: | July 31, 2019 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Issue: | The self-diagnosis of the passenger occupant detection system (PODS) connecting cable is too sensitive in case of a partial surface oxidation of the electrical shielding inside the cable harness. This may cause the PODS to detect a malfunction and switch off the passenger airbag even though the seat may be occupied. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Precautions | As designed, a warning light in the instrument panel comes on together with an acoustic warning sound and an error message is displayed in the instrument cluster. The airbag indicator light shows “passenger airbag off”. If this happens, customers are advised to contact an authorized Audi dealer to have the vehicle inspected/repaired without delay. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Repair: |
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| Affected Vehicles |
*Counts reflect overall recall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Notes: | IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory:their inventory which are involved in a safety or compliance recall until the defect has been Dealers should not deliver any pre-owned vehicles in remedied. |
-END OF MESSAGE-
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection 74D9_DLR_ADV
To: Michelle Rice – NHTSA
Date: August 07, 2019
Subject: Amended 74D9 Safety Recall Chronology (19V-S47)
Dear Ms. Rice:
Volkswagen is voluntarily submitting the amended chronology for the Audi 74D9 Safety Recall in this additional manner due to character limitations in the provided field for this information in the NHTSA Portal. It should be noted that Volkswagen submitted this amended information in the portal on time on August 07, 2019 by splitting the information between the “Chronology of Defect” field and the “Manufacturer Comments to NHTSA Staff” field similar to previous submissions. Please see the amended subject chronology below.
May/June 2017: Increased amount of field reports regarding replacements of the passenger occupant detection system. Analysis and investigation was started together in cooperation with supplier.
June 2017 – August 2018: During the analysis of field parts (seats) at Audi and IEE facilities in all cases the error could not be reproduced or was not active during analysis. Additional analysis of field cases in the US (with seats still in vehicle) together with the supplier. Root cause could still not clearly be identified. Further testing regarding possible influences and root cause. Error could finally be duplicated temporarily but root cause could still not be determined. After it became clear that a partial surface oxidation inside the connecting cable seems to be a factor, testing for field solution was started.
August 2018: After testing was completed and effectiveness was confirmed, field solution was implemented with a technical bulletin (dealer should wrap the cable with a zip-tie in order to interrupt the partial surface oxidation of the electrical shielding inside the cable harness).
October 2018: Topic was reported to the Audi Product Safety Committee due to further increase in field reports.
November 2018 – April 2019: Further analysis was tasked regarding the difference in field reports across the models and possible influences.
May 2019 – July 2019: Confirmation that the self-diagnosis software in certain models is too sensitive in case of surface oxidation on the electrical shielding of the cable. It still remains unclear at this point though how the issue develops and why certain vehicles/models/model years show a higher claim rate than others and why some vehicles do not show any problems.
July 17, 2019: Although the issue and possible factors are still not fully understood, the Audi Product Safety Committee makes the determination of a defect and decides a safety recall for A4/AS vehicles equipped with the BodySense3 system and the affected software version produced until July 31st, 2018.Audi continues to investigate the topic.
July 31, 2019: Continued discussion in APS, decision regarding remedy was amended.
Sincerely,
Christopher T. Sandvig
Director- Group Customer Protection
To: Michelle Rice – NHTSA
Date: July 26, 2019
Subject: 74D9 Safety Recall Chronology (19V-S47)
Dear Ms. Rice:
Per your email request, Volkswagen is voluntarily submitting the chronology for the Audi 74D9 Safety Recall in this additional manner due to character limitations in the provided field for this information in the NHTSA Portal . It should be noted that Volkswagen submitted this information in the portal on time July 24, 2019 by splitting the information between the “Chronology of Defect” field and the “Manufacturer Comments to NHTSA Staff” field similar to previous submissions. Please see the subject chronology below.
May/June 2017: Increased amount of field reports regarding replacements of the passenger occupant detection system. Analysis and investigation was started together in cooperation with supplier.
June 2017 -August 2018: During the analysis of field parts (seats) at Audi and IEE facilities in all cases the error could not be reproduced or was not active during analysis . Additional analysis of field cases in the US (with seats still in vehicle) together with the supplier. Root cause could still not clearly be identified. Further testing regarding possible influences and root cause. Error could finally be duplicated temporarily but root cause could still not be determined. After it became clear that a partial surface oxidation inside the connecting cable seems to be a factor, testing for field solution was started.
August 2018 : After testing was completed and effectiveness was confirmed, field solution was implemented with a technical bulletin (dealer should wrap the cable with a zip-tie in order to interrupt the partial surface oxidation of the electrical shielding inside the cable harness) .
October 2018 : Topic was reported to the Audi Product Safety Committee due to further increase in field reports.
November 2018 -April 2019: Further analysis was tasked regarding the difference in field reports across the models and possible influences.
May 2019 – July 2019 : Confirmation that the self-diagnosis software in certain models is too sensitive in case of surface oxidation on the electrical shielding of the ca bl e. It still remains unclear at this point though how the issue develops and why certain vehicles/models/model years show a higher claim rate than others and why some vehicles do not show any problems . July 17, 2019 : Although the issue and possible factors are still not fully understood, the Audi Product Safety Committee makes the determination of a defect and decides a safety recall for A4/AS vehicles equipped with the BodySense3 system and the affected software version produced until July 31st , 2018 . Audi continues to investigate the to pic.
Sincerely,
Christopher T. Sandvig
Director – Group Customer Protection
9 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| AUDI | A4 | 2017-2018 |
| AUDI | A5 | 2018 |
| AUDI | A5 CABRIOLET | 2018 |
| AUDI | ALLROAD | 2017-2018 |
| AUDI | S4 | 2018 |
| AUDI | S5 | 2018 |
| AUDI | S5 CABRIOLET | 2018 |
14 Associated Documents
Recall Acknowledgement
RCAK-19V547-9742.pdf 244.205KB
Chronology
RMISC-19V547-1542.pdf 823.649KB
Defect Notice 573 Report
RCLRPT-19V547-3544.PDF 220.627KB
Manufacturer Notices(to Dealers,etc)
RCMN-19V547-5520.pdf 101.701KB
Recall Quarterly Report #2, 2019-4
RCLQRT-19V547-7476.PDF 211.268KB
ISSUED Owner Notification Letter(Part 577) – PRI
RCONL-19V547-2893.pdf 65.457KB
ISSUED Owner Notification Letter(Part 577)
RCONL-19V547-2688.pdf 43.232KB
Recall 573 Report-Amendment 1
RCLRPT-19V547-1769.PDF 221.544KB
Remedy Instructions and TSB
RCRIT-19V547-2412.pdf 384.943KB
Recall Quarterly Report #1, 2019-3
RCLQRT-19V547-9841.PDF 211.156KB
Safety Recall Campaign 74D9 – A4 & A5 Communication Toolkit for Dealers August 1, 2019
RMISC-19V547-5335.pdf 1888.97KB
Manufacturer Notices(to Dealers,etc) – Audi Date: August 26, 2019 Repair Available – Safety Recall 74D9 / Passenger Occupant Detection System (PODS)
RCMN-19V547-3451.pdf 213.426KB
Recall Quarterly Report #3, 2020-1
RCLQRT-19V547-2694.PDF 211.357KB
Chronology Amendment
RMISC-19V547-0390.pdf 42.321KB
Latest Recalls Documents
Reprogramming
Overview – Introduction
The Immobilizer is a theft-deterrent device that adds a layer of security to VWGoA vehicles that include the following brands: Audi, Bentley, Lamborghini, and VW. Certain repairs such as replacing emission parts cannot be performed without resetting the immobilizer code for the vehicle. This is done by a technician using the VAS for PC software to synchronize the immobilizer code embedded in the ignition key with other codes resident on parts such as the Transmission Control Module, Engine Control Module, and Instrument Cluster.
Before you can replace an emission part
Whenever you replace an emission-related control module, the immobilizer must be reset using the VAS for PC software. This can only be done if you meet the following requirements:
- You have enrolled into the program (see step 1 - Complete Pass Thru Enrollment Forms)
- You have received an email from VWGoA that contains a Security ID and Password to access the immobilizer application hosted in Germany
- You have received an email from VWGoA that contains a certificate file (e.g. IndepeDeale.30001.300999.pfx)
- You have installed the certificate onto your PC
- You have obtained a J 2534-1 Pass Thru device (see recommended J 2534-1 Pass Thru devices)
- You have performed the steps outlined in VAS for PC Setup
Recommended J 2534-1 Pass Thru devices
Pass thru devices are available for purchase from a recommended Manufacturer for registered workshops to perform Immobilizer functions. The Pass Thru devices that have been tested to work with VAS for PC follow:
Available from ACTIA Corp. https://www.actiaus.com, https://www.passthruxs.com or (734) 266-2083 |
|
Available from Drew Technologies, Inc. https://www.drewtech.com or (734) 222-5228 |
Available from Blue Streak Electronics https://www.bsecorp.com or (905) 669-4812 Email at [email protected] |
|
Available from Dearborn Group Technology https://www.dgtech.com or (248) 488-2080 Email at [email protected] |
Note: Currently, Pass Thru re-programming supports SAE J2534-1 version 4.04 only. Please ensure that you have installed the appropriate driver for your Pass Thru device. For details read the documentation shipped with your device or contact the manufacturer.
Immobilizer-Reprogramming-Instructions
https://erwin.vw.com
https://erwin.audiusa.com
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TOPDON RLink J2534 Reprogramming Tool, High-Speed J2534 Pass-Thru Programmer, OEM Reprogramming and Diagnostic Tool, Supports J2534/D-PDU/CAN-FD/DoIP, 17+ Vehicle Brands Supported
- Advanced VCI Box, Industry-leading J2534 Pass-Thru Technology: This J2534 Pass-Thru Programmer is designed espically for technicians, independent shop owners, and DIY enthusiasts, enables fast, reliable computer-based programming. It supports all J2534 protocols—including the latest DoIP and CAN FD—ensuring full compatibility with both legacy and next-generation vehicles.
- High-Speed OEM-Level Diagnostics & Programming: Unlock true OEM functionality with comprehensive system diagnostics, guided troubleshooting, coding, adaptations, resets, and programming—all designed to slash repair time. This all-in-one tool eliminates the need for multiple OEM devices, boosting efficiency and cutting costs. Equipped with High-Speed USB, it delivers 10x more data per second than competing solutions
- Coverage for 17 Car Brands & Ultra Reliability: Works seamlessly for Chrysler, for Ford(Forscan), for GM, for Nissan, for Toyota, for Honda, for Subaru(SSM4), for Land Rover/Jaguar, for Volvo, for Wuling, for Volkswagen, for Mercedes-Benz, and for BMW. Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM reprogramming tool guarantees stable and exceptional performance
- User-Friendly RLink Platform & Expert Support: TOPDON’s proprietary driver management platform offers a clean interface and lifetime free updates. Access a rich library of real-world case studies to stay ahead of the curve. Backed by a support team with 10+ years of J2534 and automotive repair experience, we provide one-on-one assistance to resolve any technical issue.
- 6.6 ft USB-C Cable & Portable Storage Case: The RLink J2534 diagnostic tool features a 6.6ft USB 2.0 Cable and a 1.2 ft OBDII Extension Cable, allows to connection your computer easily outside the vehicle. The included handled carry case offers easy portability, storage, and hanging options—keeping your gear clean and ready to go, anywhere.
- [J2534 Pass-Thru Programmer] - TOPDON RLink J2534 is engineered for professional technicians, delivering OEM diagnostic and reprogramming capabilities. It supports all J2534 protocols, CAN-FD, DoIP, D-PDU. Compatible with 17 vehicle brands—such as Chrysler, Ford, GM, KIA, Hyundai, Nissan, Toyota, Honda, Subaru, Mitsubishi, MAZDA, Land Rover/Jaguar, Volvo, Volkswagen/Audi, Mercedes-Benz, and BMW. RLink J2534 can help reduce the cost of purchasing equipment from different brands.
- [All-in-One OEM Reprogramming and Diagnostics] - When seamlessly integrated with OEM diagnostic software, this dongle enables you to perform a wide range of functions, including ECU programming and coding, DTC reading and clearing, active tests, component matching, adaptations, rewriting, guided troubleshooting, and more. This all-in-one tool eliminates the need for multiple OEM devices, significantly boosting work efficiency.
- [Tested, Trusted, and Proven for Accuracy] - TOPDON RLink J2534 is renowned for its reliability, having successfully completed over 10,000 real-vehicle tests. The wealth of data and hands-on experience behind it ensures consistent performance and accurate results. You can trust this tool to deliver optimal performance.
- [One-Click Installation, Continuous Updates] - The exclusive TOPDON RLink platform streamlines installation with a one-click driver setup, allowing you to quickly access OEM software for diagnostic and reprogramming tasks. With lifetime free updates, your RLink J2534 stays current without any additional cost, ensuring reliable performance for the long term. *We don't provide extra OE software.
- [Works with Windows Compatibility and OEM Software Subscription] - The RLink J2534 supports three CAN channels - including CAN FD and CAN-CC, providing advantages in the process of rapid troubleshooting. Compatible with Windows 7, 8 and 10 (64-bit) and higher versions of the system. For full functionality, an active OEM software subscription is required for each supported vehicle brand. Please note that the dongle does not include OEM software, which must be purchased separately to access brand-specific diagnostic and reprogramming features.
- Dual WiFi & 10.1" Touchscreen: Provides a stable, high-speed wireless link 3x faster than bluetooth, and a responsive, professional interface. Topdon ONE obd2 scanner diagnostic tool ensures smooth, non-lagging diagnostic scan, boosting mechanic efficiency
- J2534 Pass-Thru Support: The included ONE VCI supports the J2534 standard, allowing it to function as a pass-thru device when paired with OEM diagnostic software.Through TOPDON’s RLink platform, technicians can perform dealer-level coding, expanding in-house capabilities without investing in multiple factory automotive scan tools
- OE Topology Mapping: Visualize the vehicle’s ECU network exactly as it’s built.Zoom, pan, and highlight specific modules to pinpoint component issues with precision.Topology mapping displays real-time communication between modules
- 50 Plus Service Functions: Covers high-demand services like ADAS calibration, DPF regen, TPMS reset, ABS bleed, and throttle adaptation.Expands your service menu, allows you to charge premium rates, and turns away zero jobs due to lack of tooling. Vehicle-specific functionality may vary
- Advaned ECU Coding: 10 of the most serviced brands in North America, including full ECU coding and flash hidden support for BMW, VW, Au-di, Benz, Porsche, Toyota, Ni ssan and more. Enables module replacement, feature customization, and personal settings with automatic backup or restore.Lets your shop safely offer high-margin customization services, attracting more customers and boosting profit
- Upgraded Connector Design: The connector has been changed to prevent previous issues. If you bought the earlier model and encountered problems, message us for a hassle-free replacement—we've got you covered
- Made for GM, Ford & Chrysler Dealer-Level Access - Gain OEM-level diagnostics, ECU programming, coding, and bidirectional control with official OE software. Perform system resets and module customization across The Big 3 from one compact OBD2 to USB GM, Chrysler, and Forscan tool. *Does not support ECU diagnostics and programming for GM vehicles using DoIP protocol. Please verify compatibility before purchase
- Supports 8+ OE Software Platforms with One Tool - Work seamlessly across Forscan, FJDS, FDRS, Tech2Win, SPS 2, Techline, GDS2, and Witech 2.0. This J2534 pass-thru device lets you switch between platforms in seconds, streamlining workflow and reducing hardware costs. *No OE Software Provided, OE diagnostic software require separate subscriptions
- Reliable Forscan Adapter for Ford Diagnostics - The RLink X3 is a pro-grade Forscan OBD2 adapter, providing a stable connection for Ford, Lincoln, Mazda, and other Forscan software vehicles. Ideal for programming, module coding, and advanced vehicle configuration
- Broad Coverage for 2006 to 2025 GM, Ford & Chrysler Vehicles - Equipped with J2534 and CAN-FD protocols, this OBD2 connector supports model-year 2006 and newer vehicles. Handle the latest CAN-FD control systems with full compatibility across GM, Ford, and Chrysler platforms
- ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
- J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
- TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
- J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
- FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
Last update on 2026-06-02 / Affiliate links / Images from Amazon Product Advertising API
SEOCONTENT-START
Campaign Work Procedure 74D9 Safety Recall
NOTE
• These repair instructions may differ from the labor operations and labor times listed in ELSA.
• Damages resulting from improper repair or failure to follow these work instructions are the dealer’s
responsibility and are not eligible for reimbursement under this action.
• This procedure must be read in its entirety prior to performing the repair.
• Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not
identically match all affected vehicles.
• Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.
• When working during extreme temperatures, it is recommended that the vehicle be allowed to acclimate
inside the shop to avoid temperature-related component damage/breakage.
Repair Overview
• Install cable ties on PODS control module
wiring harness.
NOTE
If fault, “B1225F1: Seat occupied recognition sensor mat shield wire, open circuit” is stored in the airbag control
module, DO NOT diagnose or replace any components for this fault before performing this repair.
Required Parts
Criteria Quantity Part Number Part Description
01 2 N 909.377.02 Cable tie
NOTE
The specified part numbers reflect the status at the start of this recall. Interim updates made in ETKA can cause a
listed part number to become unavailable. In this case, the new part number specified in ETKA should be used.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2019 Audi of America, Inc. and Audi Canada. All Rights Reserved.
August 2019 74D9 Page 7 of 10
Repair Instruction
Section A – Check for Previous Repair
• Enter the VIN in Elsa and proceed to the
“Campaign/Action” screen.
TIP
On the date of repair, print this screen and keep a copy
with the repair order.
• Confirm the Campaign/Action is open <arrow 1>.
If the status is closed, no further work is required.
• Note the Applicable Criteria ID <arrow 2> for use
in determining the correct work to be done and
corresponding parts associated.
Proceed to Section B
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2019 Audi of America, Inc. and Audi Canada. All Rights Reserved.
August 2019 74D9 Page 8 of 10
Section B – Install Cable Ties
CRITICAL REPAIR STEP
When tightening the cable ties, only tighten them by hand. Do not use any tools to tighten the cable tie as this can
damage the harness. To ensure that proper tension is achieved check that the cable ties cannot be rotated on the
harness by hand. Then cut off the excess length from the tie wrap.
• Adjust passenger front seat to its most
rearward and highest position.
NOTE
• The seat does not require removal for this
repair.
• DO NOT ATTACH THE HARNESS TO
THE SEAT FRAME. The cable ties are only
applied to the wiring harness.
• New cable ties <A> and <B> are applied to the
PODS control module wiring harness in the
areas shown.
• Attach the first cable tie <cable A> in the
yellow marked area between the securing clip
<1> and the seat frame cross bar <2>.
• Cut off the excess cable tie material.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2019 Audi of America, Inc. and Audi Canada. All Rights Reserved.
August 2019 74D9 Page 9 of 10
• Attach the second cable tie <cable B> in the
yellow marked area between securing clips
<1> and <2>.
• Cut off the excess cable tie material.
• Move seat back to its original position.
Proceed to Section C.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2019 Audi of America, Inc. and Audi Canada. All Rights Reserved.
August 2019 74D9 Page 10 of 10
Section C – Campaign Completion Stamp
Item#: AUD4927ENG
-ORItem
# AUD4927FRE
• Once the campaign has been completed,
the technician should stamp the repair
order.
• Stamps are available for ordering through
the Compliance Label Ordering Portal.
SEOCONTENT-END
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