Texas DMV / Safety Recalls 69R6, 69R7, 69S8

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AUDI DEALER COMMUNICATION Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Audi Public Relations. Audi Customer Protection Takata Reminder Mailing – Texas DMV / Safety Recalls 69R6, 69R7, 69S8 This notice is for:  Dealer Principal  General Manager  Sales Managers  Service Manager  Parts Manager  Service Consultant  Warranty Administrator  Technicians Date: May 17, 2021 Mailing Information: In conjunction with the Texas DMV, Audi will be sending Takata airbag recall reminder notices to approximately 7,185 Audi owners in the State of Texas on May 17, 2021. A copy of the owner notification is attached for your reference. Please make every effort to quickly schedule owners who contact your dealership for a repair appointment. Parts Department: Parts are available. Please coordinate with your service department to ensure that parts are on hand to support all scheduled appointments. Notes: IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. -END OF MESSAGE[ NAME] [ADDRESS] Dear [First Name]: The National Highway Traffic Safety Administration (NHTSA) and the Texas Department of Motor Vehicles (DMV) are contacting you personally because your [YEAR] [MODEL] has a recalled airbag that could seriously injure or kill you and your passengers if it deploys. NHTSA and the DMV have received information from Audi that the [YEAR] [MODEL] that is currently registered in your name with the Vehicle Identification Number [XXXXXXXXXXXXXXXXX] has been recalled. If the airbags deploy, in some cases the airbags may explode and spray sharp metal fragments or shrapnel toward you and your passengers. According to records from Audi, your vehicle has not been repaired yet. This potentially lifesaving recall repair is FREE and parts are available now. Please immediately call an Audi dealer for more information or to schedule a FREE recall repair. IF YOU NO LONGER OWN THIS VEHICLE: DISREGARD THIS LETTER Audi is one of 19 vehicle manufacturers affected by this recall. NHTSA reports 18 confirmed deaths in the United States and hundreds of alleged injuries resulting from this defect. Please encourage your family and friends to check for vehicle safety recalls using their VIN at www.NHTSA.gov/recalls or www.airbagrecall.com. You and your family’s safety on Texas roadways is our top priority. Please act NOW to protect yourself and your passengers. If you believe that Audi or your Audi retailer is unable to remedy the defect without charge within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, DC 20590, or you may call the toll-free Vehicle Safety Hot Line at 1–888-327-4236 (TTY: 1-800-424-9153), or go to NHTSA.gov. This notice applies to a vehicle registered in your name: [YEAR] [MAKE] [MODEL] [XXXXXXXXXXXXXXXXX]    What should you do? • Immediately contact a local Audi dealer to schedule a FREE repair. • Visit www.audiusa.com/find-a-dealer or call 800-822-2834 to find your nearest Audi dealer. • If you think you have already taken action on this recall, visit www.NHTSA.gov/recalls or www.airbagrecall.com and enter your vehicle’s VIN to verify and ensure that no other recalls have been issued for your vehicle.

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