91DZ Rearview Camera Software – 2021-2022 Audi

October 5, 2022 NHTSA CAMPAIGN NUMBER: 22V742000

Rearview Display Inoperative/FMVSS 111

A blank rearview camera display can reduce the driver’s rear visibility, increasing the risk of a crash.


NHTSA Campaign Number: 22V742

Manufacturer Volkswagen Group of America, Inc.


Potential Number of Units Affected 170,296



Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”



Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi’s customer service at 1-800-253-2834. Volkswagen’s number for this recall is 91DZ.



Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.


Check if your Audi has a Recall


Affected Vehicles

Country Beginning Model Year Ending Model Year Vehicle Vehicle Count
USA 2021 2021 A4 ALLROAD 1,294
USA 2021 2021 A4 SEDAN 15,135
USA 2021 2021 A5 CABRIOLET 2,002
USA 2021 2021 A5 COUPE 1,470
USA 2021 2021 A5 SPORTBACK 9,053
USA 2021 2021 A6 ALLROAD 978
USA 2021 2021 A6 SEDAN 6,992
USA 2021 2021 A7 1,754
USA 2021 2021 A8 1,497
USA 2022 2022 E‐TRON GT 485
USA 2021 2021 E‐TRON QUATTRO 6,360
USA 2021 2021 Q5 53,429
USA 2021 2021 Q5 SPORTBACK 2,747
USA 2021 2021 Q7 27,814
USA 2021 2021 Q8 11,439
USA 2021 2021 RS5 COUPE 522
USA 2021 2021 RS5 SPORTBACK 1,570
USA 2021 2021 RS6 AVANT 1,543
USA 2021 2021 RS7 1,373
USA 2021 2022 RSQ8 1,650
USA 2021 2021 S4 SEDAN 1,837
USA 2021 2021 S5 CABRIOLET 641
USA 2021 2021 S5 COUPE 672
USA 2021 2021 S5 SPORTBACK 2,891
USA 2021 2021 S6 SEDAN 708
USA 2021 2021 S7 453
USA 2021 2021 S8 199
USA 2021 2021 SQ5 6,545
USA 2021 2021 SQ5 SPORTBACK 521
USA 2021 2021 SQ7 2,135
USA 2021 2021 SQ8 2,199
CAN 2021 2021 A4 ALLROAD 231
CAN 2021 2021 A4 SEDAN 900
CAN 2021 2021 A5 CABRIOLET 124
CAN 2021 2021 A5 COUPE 222
CAN 2021 2021 A5 SPORTBACK 827
CAN 2021 2021 A6 ALLROAD 99
CAN 2021 2021 A6 SEDAN 114
CAN 2021 2021 A7 92
CAN 2021 2021 A8 40
CAN 2022 2022 E‐TRON GT 129
CAN 2021 2021 E‐TRON QUATTRO 336
CAN 2021 2021 Q5 7,066
CAN 2021 2021 Q5 SPORTBACK 656
CAN 2021 2021 Q7 2,325
CAN 2021 2021 Q8 973
CAN 2021 2021 RS5 COUPE 103
CAN 2021 2021 RS5 SPORTBACK 222
CAN 2021 2021 RS6 AVANT 466
CAN 2021 2021 RS7 228
CAN 2021 2021 RSQ8 434
CAN 2021 2021 S4 SEDAN 194
CAN 2021 2021 S5 CABRIOLET 92
CAN 2021 2021 S5 COUPE 169
CAN 2021 2021 S5 SPORTBACK 536
CAN 2021 2021 S6 SEDAN 44
CAN 2021 2021 S7 41
CAN 2021 2021 S8 17
CAN 2021 2021 SQ5 1,154
CAN 2021 2021 SQ5 SPORTBACK 319
CAN 2021 2021 SQ7 255
CAN 2021 2021 SQ8 266


Problem Description

Due to a software issue, upon selecting reverse, a blank or black screen may be displayed instead of the rearview camera image. In certain cases, this issue may also cause the main unit to become inoperative which will lead to no image being displayed at all. A rearview camera screen that displays a blank or no image can reduce the driver’s view of what is behind the vehicle, increasing the risk of a crash.


Corrective Action

Update the infotainment system software.


Code Visibility

On or about October 14, 2022, the campaign code will be applied to affected vehicles.


Owner Notification

Owner notification will take place in October 2022. Owner letter examples are included in this bulletin for your reference.


Repair Overview

  • Activate flight mode.
  • Update MIB3 infotainment system via SVM + USB drive.
  • Perform bus sleep.
  • Change communication path to DoIP.
  • Update -J949- via SVM.
  • Deactivate flight mode.
  • Perform bus sleep.
  • Clear repair related faults.



There are multiple ODIS operating modes used during this action; OBD, FLASH and Diagnosis.

When switching between Diagnosis operations, the diagnostic session should be saved in order to have one Diagnosis log for all operations using that mode.



This software update will also address the following customer complaints:

  • MMI permanently initializing / freezing / rebooting
  • Navigation inop, navigation database corrupt
  • SOS Malfunction displayed in the instrument cluster.
  • Connect / Bluetooth / WiFi inoperable.
  • Voice recognition performance / missing keyword activation
  • aLDW settings (Early/Late) not available in the MMI
  • Various other malfunctions


This software update will also address the following faults stored in address 005F:

  • DTC B126CF0: Navigation system Navigation database malfunctioning (If this fault is stored, the navigation database will have to be reloaded prior to starting this software update. Instructions for addressing this are outlined in these work instructions.)
  • DTC B126CF1: Navigation database not available


Chronology :

Between January 2021 and December 2021, an increasing number of customers complained about different infotainment issues, such as loss of navigation functions and radio reception. Due to the high level of customer dissatisfaction the topic was evaluated for a potential proactive field campaign worldwide.

January 2022 – March 2022: Root cause, failure mode, field data and potentially affected population were investigated.

March 2022: Due to customer complaints regarding the loss of certain infotainment, telephone and/or navigation functionalities, a decision was made to conduct a worldwide service campaign to provide the vehicles with an optimized software version.

April – June 2022: During the preparation of the service campaign, the U.S. market reviewed the technical background and claims data and became aware of cases where the main unit became inoperative.

June 2022: Due to a concern regarding a potential non-compliance with FMVSS 111, the U.S. market asked the Audi Product Safety Committee to review the topic and evaluate a potential non-compliance for the U.S. market.

June – August 2022: The technical background, the failure mode and the different possible customer experiences were reviewed again in detail. It became clear, that in certain cases the main unit may become inoperative and in rare cases a blank/black screen may be displayed.

September 28, 2022: The Audi Product Safety Committee makes the determination of a non-compliance for the US and Canada and decides a non-compliance recall.

Between January 2021 and September 2022, Audi of America has received 330 warranty claims where the rear view camera allegedly was not being displayed due to this issue and 594 warranty claims where the main unit became inoperative and had to be replaced.


25 Affected Products


AUDI A4 2021
AUDI A5 2021
AUDI A6 2021
AUDI A7 2021
AUDI A8 2021
AUDI Q5 2021
AUDI Q7 2021
AUDI Q8 2021
AUDI RS Q8 2021-2022
AUDI RS5 2021
AUDI RS6 2021
AUDI RS7 2021
AUDI S4 2021
AUDI S5 2021
AUDI S6 2021
AUDI S7 2021
AUDI S8 2021
AUDI SQ5 2021
AUDI SQ7 2021
AUDI SQ8 2021


7 Associated Documents

Recall Acknowledgement

RCAK-22V742-3748.pdf 745.026KB



Recall 573 Report – October 11, 2022

RCLRPT-22V742-3420.PDF 233.671KB



Noncompliance Notice 573 Report

RCLRPT-22V742-8749.PDF 233.655KB



Remedy Instructions and TSB

RCRIT-22V742-9073.pdf 2637.837KB



VolkswagenAudi Dealer Communication – October 2022

RCMN-22V742-7415.pdf 799.203KB



ISSUED Owner Notification Letter(Part 577)

RCONL-22V742-4269.pdf 171.913KB



ISSUED Owner Notification Letter(Part 577)

RCONL-22V742-1446.pdf 154.724KB




Latest Recalls Documents




Overview – Introduction

The Immobilizer is a theft-deterrent device that adds a layer of security to VWGoA vehicles that include the following brands: Audi, Bentley, Lamborghini, and VW. Certain repairs such as replacing emission parts cannot be performed without resetting the immobilizer code for the vehicle. This is done by a technician using the VAS for PC software to synchronize the immobilizer code embedded in the ignition key with other codes resident on parts such as the Transmission Control Module, Engine Control Module, and Instrument Cluster.


Before you can replace an emission part

Whenever you replace an emission-related control module, the immobilizer must be reset using the VAS for PC software. This can only be done if you meet the following requirements:

  • You have enrolled into the program (see step 1 – Complete Pass Thru Enrollment Forms)
  • You have received an email from VWGoA that contains a Security ID and Password to access the immobilizer application hosted in Germany
  • You have received an email from VWGoA that contains a certificate file (e.g. IndepeDeale.30001.300999.pfx)
  • You have installed the certificate onto your PC
  • You have obtained a J 2534-1 Pass Thru device (see recommended J 2534-1 Pass Thru devices)
  • You have performed the steps outlined in VAS for PC Setup


Recommended J 2534-1 Pass Thru devices

Pass thru devices are available for purchase from a recommended Manufacturer for registered workshops to perform Immobilizer functions. The Pass Thru devices that have been tested to work with VAS for PC follow:

  • I+ME Pass-Thru+XS

Available from ACTIA Corp.

https://www.actiaus.com, https://www.passthruxs.com or (734) 266-2083

91DZ Rearview Camera Software - 2021-2022 Audi » small light

Available from Drew Technologies, Inc. https://www.drewtech.com or (734) 222-5228

  • Blue Streak iflash Global Programmer

Available from Blue Streak Electronics https://www.bsecorp.com or (905) 669-4812 Email at Info@bsecorp.com

91DZ Rearview Camera Software - 2021-2022 Audi » small light

Available from Dearborn Group Technology https://www.dgtech.com or (248) 488-2080

Email at sales@dgtech.com

Note: Currently, Pass Thru re-programming supports SAE J2534-1 version 4.04 only. Please ensure that you have installed the appropriate driver for your Pass Thru device. For details read the documentation shipped with your device or contact the manufacturer.



J2534 Pass Thru devices

91DZ Rearview Camera Software - 2021-2022 Audi » small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
91DZ Rearview Camera Software - 2021-2022 Audi » small light Drew Technologies (DRWCDPLUSKIT) CarDAQ-Plus J2534 Flash Reprogramming Kit
91DZ Rearview Camera Software - 2021-2022 Audi » small light CarDAQ-M Auto Universal Diagnostic Scanner and Programming Tool VSI J2534
91DZ Rearview Camera Software - 2021-2022 Audi » small light CarDAQ-M Modular PassThru J2534
91DZ Rearview Camera Software - 2021-2022 Audi » small light Drew Tech Mongoose Pro ISO-CAN
91DZ Rearview Camera Software - 2021-2022 Audi » small light VSI J2534 ECU Reprogrammer & Diagnostic Adapter
91DZ Rearview Camera Software - 2021-2022 Audi » small light Autel (AULMF2534) MaxiFlash Pro
91DZ Rearview Camera Software - 2021-2022 Audi » small light BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI
91DZ Rearview Camera Software - 2021-2022 Audi » small light Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909
91DZ Rearview Camera Software - 2021-2022 Audi » small light VXDIAG VCX Nano Compatible for GM/OPEL with GDS2 and Tech2WIN System Diagnostic Tool
91DZ Rearview Camera Software - 2021-2022 Audi » small light GODIAG J2534






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Autel MaxiCOM MK908 Pro II OBD2 Scanner: 2023 J2534 Reprogramming Tool as MSUltra MS919, Updated of MS908S Pro Elite with OE Coding Adaption, 36 Service for 150 Makes, Active Test, Android 10, 4+128G
  • 🚗【2023 MaxiCOM MK908 Pro II】Updated of the old version MK908P, MS908S Pro, Autel released the enhanced version MK908 Pro II to bring you a brand-new experience at the same cost. 1) Hardware upgrade: Qualcomm 660, 4+128GB, the latest Android 10, etc.2) Advanced diagnostic features: J2534 programming, coding, active test, 10+ newly added features. 3) Broader model coverage: 150+ brands, FCA AutoAuth, no IP restrictions. One device can totally support the diagnostic needs of a repair shop.
  • 🚗【J2534 ECU Programming and OE-Level Coding】2023 newly released MK908P II auto scanner shares the coding and programming functions with Elite. J2534 ECU programming is designed for B-M-W and Mercedes, allowing you to do online programming directly. Along with the ability to code online and activate hidden features for Benz, BMW, A-udi, Porsche, VW, Nissan, Infiniti, Hyundai, and other major brands, OBD2 scanner MK908P II is definitely an top scanner that will win more orders.
  • 🚗【36 Service for 150+ brands】Same as the OE scanners like snap-on, Autel scanner has strong service capability and can go deep into every part to perform matching and resetting functions. What is better than the OE tools is that 36 services are not just for one specific brand, but for over 150 makes, covering 99% of the models from 1996-2023. MK908P II also supports AutoAuth, and Renault SGW, so you don't have to worry about compatibility issues.
  • 🚗【All System Diagnosis & Comprehensive Report】Code reader MK908PRO II is a professional automotive diagnostic tool compatible with all systems diagnostics. It can diagnose all symptoms of faulty parts, including reading and clearing DTC. View a live data stream from every system. That real-time data means no delay in getting to work. Pre and post-scan reports keep your clients informed of the repair details and provide them with the evidence to settle insurance claims.
  • 🚗【Active Test Gives In-depth Knowledge of Cars】Unlike conventional mechanic scanners, escaner automotriz professional MK908P II auto scan tool allows users can get access to the vehicle subsystem and output commands to the related ECU, thus driving the actuators to perform a specific function and determining the integrity of the system or parts. Monitor the operation of the actuators for accurate diagnostics, such as switching a solenoid, relay, or switch, between two operating states.

Last update on 2023-02-26 / Affiliate links / Images from Amazon Product Advertising API

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