40T3 – Deformation of the Strut Mount – 2023 Volkswagen Golf R A8 & Golf GTI

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June 21, 2023 NHTSA CAMPAIGN NUMBER: 23V437000

Deformation of the Strut Mount

Loose suspension connections can cause steering instability, increasing the risk of a crash.

 

NHTSA Campaign Number: 23V437

Manufacturer Volkswagen Group of America, Inc.

Components SUSPENSION

Potential Number of Units Affected 59

 

Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Golf R A8 and Golf GTI vehicles. The strut mount may be deformed, loosening the bolted connections to the suspension strut mounting.

 

Remedy

Dealers will inspect and replace the right and/or left suspension strut mountings, as necessary, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Volkswagen’s customer service at 1-800-893-5298. Volkswagen’s number for this recall is 40T3.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Volkswagen has a Recall

 


Affected Vehicles

Country Beginning Model Year Ending Model Year Vehicle Vehicle Count
USA 2023 2023 GOLF GTI 52
USA 2023 2023 GOLF R 7
CAN 2023 2023 GOLF GTI 11
CAN 2023 2023 GOLF R 3

 

Problem Description

Safety Recall 40T3 replaces Service Action 40S9.

During strut assembly, an issue may have caused a deformation of the strut mount. If the strut mount is deformed, it can lead to improper torque on one of the bolted connections on the right or left suspension strut mounting. This may increase the risk of a crash without warning.

 

Corrective Action

Inspect and, if necessary, replace the right and/or left suspension strut mounting(s).

 

Code Visibility

On or about June 23, 2023, the campaign code will be applied to affected vehicles.

 

Owner Notification

Owner notification will take place in July 2023. Owner letter examples are included in this bulletin for your reference.

 

Repair Overview

Criteria 01 vehicles:

  • Check suspension strut mounting for deformation, front left.

Criteria 02 vehicles:

  • Check suspension strut mounting for deformation, front right.

Criteria 01 and 02 vehicles:

  • Check suspension strut mounting for deformation, front left and right.

 


Chronology :

September 22, 2022: First report from vehicle assembly plant of an instance related to the deformation of the strut mount. Analysis started

September 2022: VW reported issue to supplier. Supplier informed VW that potentially incorrect manufactured parts may have been shipped to VW.

September – October 2022: Internal tests (including test drives with loosened screw connections) and risk analysis initiated.

November 2022: Identification of potentially affected vehicles started.

January 2023: Internal tests and risk analyses showed that the vehicle remains steerable and braking is not impacted.

February 22, 2023: Topic was presented to Volkswagen Product Safety Committee. Based on the technical evaluation and risk analysis, it was determined that an uncontrollable driving situation cannot occur.

Additionally, there are no known accidents, injuries, or cases of property damage in the field. Based on these findings, a service campaign was decided.

June 14, 2023: Topic was presented to Volkswagen Product Safety Committee again upon information that this topic could be seen as a violation of a local safety standard (noncompliance) in one foreign country [strut mountings that could come loose are explicitly mentioned in the local regulation] , which would require a recall campaign in that country. Out of an abundance of caution, the committee decided a recall for the US as well.

 


2 Affected Products

Vehicles

MAKE MODEL YEAR
VOLKSWAGEN GOLF R 2023
VOLKSWAGEN GTI 2023

 


4 Associated Documents

Defect Notice 573 Report

RCLRPT-23V437-7915.PDF 216.003KB

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Recall Acknowledgement

RCAK-23V437-7800.pdf 645.855KB

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Remedy Instructions and TSB

RCRIT-23V437-4311.pdf 595.84KB

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Volkswagen – 40T3 Dealer Launch Notice – June 2023

RCMN-23V437-1490.pdf 215.27KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V437&docType=RCL

 


 

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